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Setting the maximum resolution
To set the maximum resolution for the monitor:
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the Dropdown list of the Screen Resolution and select 3840 x 2160.
4. Click OK.
If you do not see 3840 x 2160 as an option, you may need to update your graphics
driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
• Go to www.dell.com/support, enter your computer's Service Tag, and
download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest graphic
drivers.
• Go to your graphics card website and download the latest graphic drivers.
If you have a Dell desktop or a Dell portable computer with internet access
Go to www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.
5. After installing the drivers for your graphics adapter, attempt to set the
resolution to 3840 x 2160 again.
NOTE: If you are unable to set the resolution to 3840 x 2160, please
contact Dell to inquire about a graphics adapter that supports these
resolutions.
If you have a non Dell desktop, portable computer, or graphics card
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Personalization.
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Operating your monitor
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