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Sharp AR-P13 Service Manual
Sharp AR-P13 Service Manual

Sharp AR-P13 Service Manual

Printer & network unit for ar-650
Table of Contents

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[1]
Features and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
[2]
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
[3]
Setting NOS(Server Setup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[4]
Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[5]
Status Display and the Solutions. . . . . . . . . . . . . . . . . . . . . . . . . 5-1
[6]
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[1]
Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
[2]
Circuit Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
[3]
Print Data Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[4]
The Arrangement Plan of Principal Elements . . . . . . . . . . . . . . . 4-1
[5]
Interface Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
[6]
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[7]
Unpacking and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Parts marked with "
" are important for maintaining the safety of the set.
Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.

SERVICE MANUAL

PRINTER & NETWORK UNIT
FOR AR-650
MODEL
CONTENTS
SHARP CORPORATION
CODE : 00ZARP13//A1E
AR-P13
AR-NC4T
AR-SM3
This document has been published to be used for
after sales service only.
The contents are subject to change without notice.

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Summary of Contents for Sharp AR-P13

  • Page 1: Table Of Contents

    SERVICE MANUAL CODE : 00ZARP13//A1E PRINTER & NETWORK UNIT FOR AR-650 AR-P13 AR-NC4T AR-SM3 MODEL CONTENTS SOFTWARE Features and Specifications ......1-1 Setup .
  • Page 2: Software

    SOFT WARE Chapter 1 Features and Specifications Summary ................. 1-1 Features ................1-1 Specifications ..............1-2...
  • Page 3: Summary

    Summary The printer board is connected to the system board in the copier with a PCI bus. The printer functions are provided as corresponding with the system board. The printer board receives the print data from computers connected in local or network.
  • Page 4: Specifications

    Specifications Printer Board Product Name AR-P13 Applicable Product AR-650 Print Method Indirect Electrostatic Photographic (Dry Method) Print Speed Max. 80 ppm Resolution 600dpi Paper Size FOLIO, LEDGER, LEGAL, LETTER, STATEMENT, COMPUTER, 13inch LG, 8.5SQ, A3, A4, A5, B4, B5 Emulation...
  • Page 5 Print Server Card Product Name AR-NC4T Applicable Model AR-P13 Network Type 10BASE-T/100BASE-TX Trans. Speed 10/100Mbps Interface 10BASE-T/100BASE-TX: RJ-45 Connector x 1 Indicator Lamp LED (Green) x 1 LED (Amber) x 1 Size 127mm x 127mm Operable Conditions Temperature: 0 to 50°C (32F.~122F.)
  • Page 6: Setup

    Chapter 2 Setup Example of Connecting the Printer ......2-1 Example of Connecting in Local Mode (Parallel connection) ..............2-1 Example of Connection in a Client-server Type Network ..2-1 Example of Connecting in a Peer-to-peer Type Network ..2-2 Setup Flow ..............
  • Page 7: Example Of Connecting The Printer

    Examples of Connecting the Printer The printer can be used in local connection (parallel connection), client-server type network, and peer-to-peer type network. The optional Print Server Card is necessary when the printer is connected in client-server type or peer-to-peer type network. Example of Connecting in Local Mode (Parallel Connection) The printer is connected directly to a computer (PC/AT machine, or its equivalent) using a parallel interface on-board as the default interface.
  • Page 8: Example Of Connecting In A Peer-To-Peer Type Network

    Example of Connecting in a Peer-to-peer Type Network The printer is shared without going through a server computer in a peer-to-peer network for TCP/IP , IPX/SPX, and AppleTalk (Ethernet). For Windows 95/98/NT 4.0/2000, the peer-to-peer utility should be installed in each computer connected to the printer. Peer-to-peer utility for TCP/IP Peer-to-peer utility for IPX/SPX Print Job...
  • Page 9: Setup Flow

    Setup Flow The setup flow is different depending on the network condition. Please refer to the Setup Flow List below for the setup suited to the network condition of the computer. Setup Flow List...
  • Page 10: Utility List

    Utility List Stored Installing in Start Client Peer- Utility Local Description Location Computers Control Server to-peer Control Panel System-board Unnecessary Control Panel Setting IP address, subnet mask and gateway ad- dress, setting emulation, administering print jobs, test printing, and switching on-line/off-line. WebPage Printer-board Unnecessary...
  • Page 11: Setting Nos(Server Setup)

    Chapter 3 Setting NOS (Server Setup) NetWare 3.x Setup............3-1 Setting up NetWare with WebPage or MAP....... 3-1 Setting up with PCONSOLE ............3-2 1.2.1 Selecting File Server ................... 3-2 1.2.2 Creating a Print Queue ................3-2 1.2.3 Creating the Print Server ................3-2 1.2.4 Creating the Printer ..................
  • Page 12 NetWare 4.x Setup in Bindery Mode ......3-9 Confirming Bindery Context ............. 3-9 Setting up NetWare with WebPage or MAP....... 3-9 Setting up with PCONSOLE ............. 3-10 3.3.1 Starting PCONSOLE ................3-10 3.3.2 Creating a Print Queue ................3-10 3.3.3 Creating the Print Server ................3-10 3.3.4 Creating the Printer ...................
  • Page 13: Netware 3.X Setup

    NetWare 3.x Setup The followings must be set up to use this machine as a network printer in the Netware 3.x network. • This machine Select the “Network setup - Setup NetWare” menu in WebPage (URL for an administrator), and set up each item. Or select the “Protocols - Setup NetWare”...
  • Page 14: Setting Up With Pconsole

    Setting up with PCONSOLE Work on the workstation. 1.2.1 Selecting File Server Select the file server when the print server will be created. (1) Log in for the NetWare server with “Supervisor”. (2) Type “PCONSOLE” in DOS prompt and press the [Enter] key. (3) Choose [Change Current File Server] from the [Available Options] menu.
  • Page 15: Assigning A Print Queue

    1.2.5 Assigning a Print Queue (1) Choose [Queues Serviced by Printer] from the [Print Server Configuration] menu. (2) Defined Printers appears. (3) Select a created printer from [Defined Printers] and press the [Enter] key. (4) The assigning queue screen appears. (5) Press the [Insert] key.
  • Page 16: Notify Option

    Notify Option The print server enables the notification of users or user groups with Notify options if a problem occurs with the printer. The print server supports the enhanced Notify options for printers, including informing users when: • The printer is off-line. •...
  • Page 17: Identify The Primary File Server

    Identify the Primary File Server The benefits of identifying the primary file server are: • A file server not in the available extent for automatic search can be connected. • A faster setup for starting the printer is performed. A computer will access to the primary file server and search the list of file servers to be serviced.
  • Page 18: Netware 4.X Setup In Nds Mode

    NetWare 4.x Setup in NDS Mode The followings must be set up to use this machine as a network printer in the Netware 4.x network. • This machine Select the “Network setup - Setup NetWare” menu in WebPage (URL for an administrator), and set up each item. Or select the “Protocols - Setup NetWare”...
  • Page 19: Setting Up Netware Administrator

    Setting up NetWare Administrator Work on the workstation. 2.2.1 Starting the NetWare Administrator (1) Log into the NetWare servers as the “Admin”. (2) Start the NetWare Administrator. • The NetWare Administrator is found in the Public directory of the SYS volume. Open the Public directory with Explorer and start “Nwadmn3x.exe”.
  • Page 20: Creating The Print Server

    2.2.5 Creating the Print Server (1) Click on the container object to create the printer. (2) Choose [Create] in the [Object] menu. (3) The Class of New Object window appears. (4) Choose [Print Server] and click on [OK]. (5) The Create Print Server window appears. (6) Enter the name of the print server at [Print Server name].
  • Page 21: Netware 4.X Setup In Bindery Mode

    NetWare 4.x Setup in Bindery Mode The followings must be set up to use this machine as a network printer in the Netware 4.x bindery emulation mode network. The printer server is set in the bindery mode when you want to preserve the environment of the existing Netware 3.x or also allow clients of NetWare 3.x to use the print server.
  • Page 22: Setting Up With Pconsole

    Setting up with PCONSOLE 3.3.1 Starting PCONSOLE Work on the workstation. (1) Log in for the NetWare server with “Admin”. (2) Type “PCONSOLE” at the DOS prompt and press the [Enter] key. SUPPLEMENTS: • To use the bindery service, log in through bindery connection. •...
  • Page 23: Assigning The Print Queue

    3.3.5 Assigning the Print Queue (1) Select a created printer and press the [Enter] key. (2) Printer XXXXX Configuration (XXXXX is the name of the printer created) appears. (3) Enter printer number at [Printer number]. (4) Select the Parallel at [Printer Type] and press [Enter] key. (5) Choose [Other/Unknown] from Printer Type and press the [Enter] key.
  • Page 24: Changing The Priority Of Print Queue

    Changing the Priority of Print Queue When you print a file, your system sends the file to a print queue. The print server assigned to that queue extracts the print job and sends it to the assigned printer. If a print server is serving queues on multiple file servers, you must assign queues to the printer on each file server.
  • Page 25: Netware 5.Xj In Nds Mode

    NetWare 5.xJ in NDS Mode To use this machine as a network printer in the NetWare 5.xJ NDS mode network, the same settings made for the NetWare 4.xJ must be made. For details, refer to Chapter 3 Setting NOS (Server Setup) in NetWare 4.xJ NDS Mode. NetWare 5.xJ in NDPS Mode Setting up NetWare with WebPage or MAP The following contents for NetWare 4.x must be setup.
  • Page 26: Setup 2: Creating Ndps Manager

    5.2.3 Setup 2: Creating NDPS Manager (1) Choose Create in the Object menu. (2) The Class of New Object window appears. (3) Choose NPDS Manager and click [OK]. (4) The Create NDPS Manager Object screen appears. (5) Enter the names of NDPS Manager, Resident Server and Database Volume, and click [Create]. (6) The NDPS Manager is created.
  • Page 27: Setup 5: Setup Ndps Printer

    5.2.8 Setup 5: Setup NDPS Printer (1) Double-click [NDPS Printer] created. (2) Click NDPS Remote Printer Management. (3) Check the “Install to workstations in this container” in Remote Workstation Printer Options. (4) Click on [Update Driver]. (5) Click on [OK]. 3-15...
  • Page 28: Using Windows Nt 4.0

    Using Windows NT 4.0 Before Setting up • Connect this machine and the computer to the network. • Turn on the power of this machine. • Assign the IP address to this machine. • Check that TCP/IP Protocol and Microsoft TCP/IP Printing are installed in Windows NT. If not, install them. •...
  • Page 29: Utility

    Chapter 4 Utility Control Panel ..............4-1 Functions List of Control Panel..........4-2 Control Panel Screen Transition Tree ........4-6 1.2.1 When the Printer is on-line ................. 4-6 1.2.2 When the Printer is off-line ................. 4-7 WebPage................4-9 Requirements ................4-9 How to Start ................
  • Page 30 Peer-to-peer Utility ............4-26 Requirements ................4-26 Installation ................4-26 4.2.1 Before Installing ..................4-26 4.2.2 Installation of the Peer-to-peer Utility for IPX/SPX ........4-27 4.2.3 Installation of the Peer-to-peer Utility for TCP/IP ........4-28 Peer-to-peer Utility Settings ............ 4-28 4.3.1 Changing the Port Name ................
  • Page 31 Font Navigator .............. 4-47 Installing Font Navigator ............4-47 Uninstalling Font Navigator............. 4-48 Run Font Navigator ..............4-48 Description of Screen .............. 4-49 Getting Started with Font Navigator ........4-49 6.5.1 Installing Fonts ..................4-49 6.5.2 View Font Samples .................. 4-50 6.5.3 Print Font Samples ...................
  • Page 32: Control Panel

    Control Panel Some basic printer functions are performed on the control panel of this machine. Press the [PRINTER/NETWORK] button on the control panel to display the printer functions screen on the display panel. SUPPLEMENTS: • Assign the IP address, subnet mask, and gateway address on the Control Panel first when the printer is used in network, WebPage to be available.
  • Page 33: Functions List Of Control Panel

    Functions List of Control Panel...
  • Page 36 SUPPLEMENTS: [Hardware Reset] After setting the network setup, the hardware resetting (or restarting) should be performed for the setting to be effective. During resetting, print jobs from both parallel and network computers cannot be spooled and SET button disappears from the Control Panel. [Auto-Assigning for IP Address] When the IP address for this machine is assigned at DHCP server, please assign same IP ad- dress every time.
  • Page 37: Control Panel Screen Transition Tree

    Control Panel Screen Transition Tree 1.2.1 When the Printer is on-line: Press the [PRINTER/NETWORK] button. [Delete] ....Selected print job is deleted and the display returns to the ......JOB LIST screen. [Cancel] ....Cancel deletion and the display returns to the JOB LIST ......
  • Page 38: When The Printer Is Off-Line

    1.2.2 When the Printer is off-line: JOB LIST screen is the same as when the printer is on-line. ○ ○ ○ ○ ○ Refer to “When the Printer is on-line.” [SETTING] [ON/OFF] [SET] ....Save new IP Address and the display returns to the SETTING screen. [CANCEL] ..
  • Page 39 [Execute] .... Execute Function and the display returns to the UTILITY screen. [Cancel] ....Cancel executing Function and the display returns to the UTILITY screen. [Function] [Force-Print] [Force-Delete] [Reset] [Test Printing] [Setting List] ...... Prints the Setting List and the display returns to the UTILITY screen. [PDL Test] ......
  • Page 40: Webpage

    WebPage WebPage is an Web-based utility installed in this machine. This machine has the Web server function. Thus in the network where the TCP/IP protocol is used, WebPage installed in the printer board is accessible from a computer in the network. Printer function settings, status checking, and network setting can be performed through a WWW browser installed in a computer.
  • Page 41: How To Start

    How to Start Start the WWW browser and enter URL for WebPage. Several URLs are prepared for each user depending on usage. ”xxx.xxx.xxx.xxx” is the IP Address assigned to this machine. URL for Serviceman is available only when the machine is started up in the serviceman mode.
  • Page 42: Description Of Screen

    Description of Screen (1) SHARP Logo Go to the SHARP homepage by clicking here. (2) Select Language WebPage is expressed in the selected language. The default language for WebPage can be set at the WebPage SETUP in the Administrator menu.
  • Page 43: Selecting The Language

    Selecting the Language Select the language in which WebPage is to be expressed. (1) Select the desired language from the list box. (2) Click on [CHANGE]. (3) WebPage will be expressed in the selected language. • The language on starting WebPage can be set in WebPage SETUP in the Administrator menu. English is set as the default language.
  • Page 44: Function List For Administrator Menu

    2.6.2 Function List for Administrator Menu Submenu Items Description Print Log Print Log of latest 190 jobs is displayed. (latest 190 jobs) User Name User name set at printer driver is informed. Group Number Group number set at printer driver is informed. Document Name The document name requested for printing is informed.
  • Page 45 Submenu Items Description Printer SETUP Settings for printer functions. This applies only for print jobs received without print style data. Printer driver settings are usually applied. Printer SETUP Number of Set the number of printing copies. Sets the extent of 1 to 999 pieces. Copies “1”...
  • Page 46 Submenu Items Description Device Status Remarks BACK Return to Administrator menu. Printing The printing number of sheets of printer outputs is informed. The counter in each group can be reset at will. Counter Printing Counter The printing number of sheets of printer outputs, not of copies, is in formed.
  • Page 47 Submenu Items Description TCP/IP SETUP Subnet Mask Enter the subnet mask. 255.255.255.255 and 0.0.0.0 cannot be set for the subnet mask. Gateway Address Enter the router address when using a router in network. Peer To Peer Port No. Using the default setting is recommended in general. Administrator Password Enter the administrator password.
  • Page 48 Submenu Items Description Test Print PRINT Print out the details checked. BACK Return to Administrator menu. Password Change the Administrator Password. Change Current Password Enter the current administrator password. The password is described as “∗”. New Password Enter new administrator password. The password is described as “∗”. Confirmation Enter the new administrator password again for confirmation.
  • Page 49: Function List For Serviceman Menu

    2.6.3 Function List for Serviceman Menu Service menu Items Description Reset Printing Counter Reset the printing counter. Available when the machine is in the serviceman mode. Printing Counter The current printing number of sheets is displayed. Technician Password Enter the Serviceman Password. RESET Reset the printing number of sheets.
  • Page 50: Function List For User Menu

    2.6.4 Function List for User Menu Menu Screen Items Description Copier Copier The state of optional equipment is displayed in an image and a list, and the composition Configurations Configurations of optional equipment and paper size are automatically perceived. Cassette Available trays are perceived automatically and displayed.
  • Page 51 Menu Screen Items Description Printing JOB Job Delete DELETE The print job is deleted by clicking. The [DELETE] but- ton disappears once it has been clicked. BACK Return to Printing JOB Screen. Printer Printer The status of printer function settings is informed. Settings are performed at Printer Information Information SETUP in Administrator menu.
  • Page 52: Map

    Install MAP MAP (IPX/SPX Management Access Program) is a utility that communicates with the Print Server Card installed in this ma- chine via IPX/SPX protocol. MAP also allows the setup page of the Print Server Card to be used through a WWW browser. The same items in the setup page of the Print Server Card can be set up, as in one of WebPage.
  • Page 53: Setup Netware At Map

    Setup NetWare at MAP 3.2.1 Start MAP Select [Programs] from [Start] menu. Select [MAP], and click on [MAP]. • MAP starts, and the list of print servers discriminated by SAP and IP print servers discriminated by the serial number is displayed on Web browser. Select this machine from the lists.
  • Page 54: Netware Setup

    3.2.2 NetWare Setup Start MAP and open the Setup NetWare page and setup the NetWare to make the printer operable in the NetWare environ- ment. Select the “Setup NetWare” from the “Network Configuration” menu screen. Enter each field that applies: Enable NetWare To use the printer under the operation of the NetWare server or the Peer-to-Peer Utility (IPX/SPX), check it on.
  • Page 55: The Setting List Of Map

    The Setting List of MAP There are some differences in set-up pages that can be started up between in MAP and in WebPage. Do not change any settings except the NetWare setup pages. 3.3.1 System System-related settings. Reset Initialize the Print Server Card. It can enable the settings. (The printer itself is not initialized.) Factory Defaults Returns to a default setting.
  • Page 56: Protocols

    3.3.2 Protocols Describe the settings for each protocol here. Setup NetWare Enable NetWare To use the printer under the operation of NetWare server or Peer-to-Peer Utility (IPX/SPX), check it on. Print Server Name Enter the name of the print server to be created. It must match the setting of NetWare.
  • Page 57: Peer-To-Peer Utility

    Peer-to-peer Utility The peer-to-peer utility allows this machine to be used as a network printer for Windows 95/98/NT 4.0/2000 in the peer-to-peer network with no server computer. Installing the peer-to-peer utility allows print data from a computer to be sent directly to this machine.
  • Page 58: Installation Of The Peer-To-Peer Utility For Ipx/Spx

    4.2.2 Installation of the Peer-to-peer Utility for IPX/SPX (1) Insert the CD-ROM into the CD-ROM drive. • The menu screen appears. (2) Click on the [Setup Utilities]. (3) Click on the [IPX/SPX Peer-to-Peer capability software Setup] button. (4) Click on the [Setup] button. •...
  • Page 59: Installation Of The Peer-To-Peer Utility For Tcp/Ip

    4.2.3 Installation of the Peer-to-peer Utility for TCP/IP (1) Insert the CD-ROM into the CD-ROM drive. • The menu screen appears. (2) Click on the [Setup Utilities]. (3) Click on the [IP Peer-to-Peer capability software Setup] button. (4) Click on the [Setup] button. •...
  • Page 60: Changing The Port Name

    4.3.1 Changing the Port Name The port name can be changed when using the utility for TCP/IP . The default name of the port is “SHA_XXXXXX”. IMPORTANT: Perform the settings before installing printer drivers for this printer. (1) Click on [Start], then select [Programs]. (2) Select [IP-P2P], and click on [IP-P2P].
  • Page 61: Manual Setting Of A Port

    4.3.2 Manual Setting of a Port When the port is not automatically displayed even after the Peer-to-Peer utility for TCP/IP has been installed, perform the following: (1) Click on [Start], then select [Programs]. (2) Point [IP-P2P], then click on [IP-P2P]. •...
  • Page 62: Printer Driver

    Printer Driver The printer driver needs to be installed to use the printer function of this machine from your computer. The printer drivers are contained in the applied CD-ROM. Organization of Printer Drivers Several printer drivers are available for this machine. Please use one or more printer drivers according to an OS that you use and your printing purposes.
  • Page 63: Requirements

    Requirements The printer driver can be used in the following requirements: • Hardware Display Resolution: 640 x 480 dots or more • Windows 95/98/NT 4.0/2000 Mac OS 8.0/8.5/8.6/9.0 NOTES: • The printer driver is provided for each OS. Be certain to use the right printer driver for your OS.
  • Page 64: Plug-And-Play

    5.3.2 Plug-and-Play When this machine is connected to a computer in the local mode, and when the computer is turned on for the first time, this machine can be detected automatically by the Plug-and-Play function. The Plug-and-Play functions when the following requirements are met: •...
  • Page 65: Installing The Printer Driver To Windows Nt 4.0

    5.3.4 Installing the Printer Driver to Windows NT 4.0 (1) Insert the CD-ROM into the CD-ROM drive of the computer. (2) Click on [Setup printer driver]. (3) Click on [Install]. (4) Click on [Add Printer]. (5) Setting how the printer is to be controlled: •...
  • Page 66: Installing The Printer Driver To Windows 2000

    5.3.5 Installing the Printer Driver to Windows 2000 (1) Insert the CD-ROM into the CD-ROM drive of the computer. (2) Click on [Start], select [Settings], then click on [Printers]. (3) Double-click on the [Add Printer] icon. (4) Click on [Next]. (5) Select how the printer is to be controlled.
  • Page 67 5.3.6 Installing the Printer Driver to Windows 2000 (Print out usint the IPP) IPP is supported in the Windows 2000. When the printer is connected on the Internet or on the intranet, printing can be performed using the IPP . NOTES: Before printing that performed from Windows 2000 using IPP, attach the optional Print Server Card (AR-NC4T) to the copier.
  • Page 68: 5.3.7 Installing The Printer Driver To Macintosh

    (3) Double-click on the CD-ROM icon, and open the English Folder in the PPD Folder. (4) Drag and drop the PPD file “SHARP AR-650”, which is located in the English folder, into the Printer Description File Folder in the Extensions Folder.
  • Page 69: User Information Setup

    User Information Setup Setting up user information allows you to view your print jobs easily in “Print Job” menu in WebPage (URL for users), and to confirm total number of sheets printed per group in “Print Counter” menu in WebPage (URL for an administrator). A group number and user name displayed in WebPage are entered.
  • Page 70: Uninstalling The Printer Driver

    Uninstalling the Printer Driver For Windows 95/98/NT 4.0/2000 The printer driver can be uninstalled using the CD-ROM. (1) Insert the CD-ROM into the CD-ROM drive. (2) Click on [Remove printer driver]. (3) Select the printer driver to be deleted. (4) Confirm that you can delete the selected printer driver and click on [Yes]. (5) The message indicating that deletion of the printer driver is completed is displayed.
  • Page 71: Printer Driver Setting

    Printer Driver Setting 5.7.1 Windows 95/98/NT 4.0/2000 This is a list of settings in the printer driver property for Windows 95/98/NT 4.0/2000. Tabs Items Functions PCL-5e PCL-XL Details Print to the follow- Select “LPT1” if the printer is connected in Local. Select (Ports) ing port “SHA_XXXXXX”...
  • Page 72 Tabs Items Functions PCL-5e PCL-XL Output Duplex Printing Check this to operate duplex printing and select the way of binding duplex-printed pages. Layout Printing Check this to print multiple pages on one page and select the pattern. Special Printing Rotation, Mirror image, and Negative image can be printed.
  • Page 73 Tabs Items Functions PCL-5e PCL-XL Print Quality Gray Scale Print the color documents on the gray scale. •PDL [Use Printer Settings] Use the printer default setting. [Use Settings Below] Set the number of screen lines and angles at will. •PCL-5e Select [None], [Coarse], or [Fine].
  • Page 74 Tabs Items Functions PCL-5e PCL-XL Font Substitution TrueType Font / Displays the current status of the substitution table. Table Printer Font Select a TrueType font to be replaced, and the printer font to be replaced is displayed on the right. Substitution Select the substituted printer font or the sending type for Printer Font...
  • Page 75: Macintosh

    5.7.2 Macintosh Out of setting items in the print dialog box, “Printer Specific Options”, which are the items specific to this machine, is listed below. The other setting items are common in Laser Writer 8. Item Functions Paper Source This selects the paper source. •...
  • Page 76: List Of Internal Fonts

    List of Internal Fonts 5.8.1 List of Internal Fonts Emulation Font Name Emulation Font Name Dutch 801 SWA Dutch™ 801 Roman SWC Dutch 801 SWA Italic Dutch 801 Italic SWC Dutch 801 SWA Bold Dutch 801 Bold SWC Dutch 801 SWA Bold Italic Dutch 801 Bold Italic SWC Swiss 721 SWA Swiss™...
  • Page 77: Applicable Screen Font Table

    5.8.2 Applicable Screen Font Table This table shows the fonts that this machine contains and the applicable screen fonts installed as standard in the Macintosh system. Macintosh Standard Fonts Adobe Fonts Internal Fonts Courier Courier Courier SWA Courier-Oblique Courier SWA Italic Courier-Bold Courier SWA Bold Courier-Bold Oblique...
  • Page 78: Font Navigator

    Font Navigator Font Navigator is a font manager for Windows 95/98/NT 4.0/2000, that gives you a quick and easy way to find fonts to install, installs those fonts, and views and prints font samples. SUPPLEMENTS: • With Font Navigator, you receive a set of fonts, which Font Navigator installs when you run the setup.
  • Page 79: Uninstalling Font Navigator

    Uninstalling Font Navigator There is no attached uninstaller. NOTE: Do not delete the Font Navigator folder. Also, do not delete the Fonts and Cache folders in the Font Navigator folder. If you do, you will remove fonts from your disk, and you may have to reformat any documents that use these fonts.
  • Page 80: Description Of Screen

    Description of Screen Go to a different folder list box Contents of List of Installed Fonts [Selected Files] Font Sample Viewer • Go to a different folder list box The current font’s catalog name displayed. Change this to view a different catalog of font’s lists or font’s lists in other folders.
  • Page 81: View Font Samples

    6.5.2 View Font Samples • Click a font in the List of Contents or List of Installed Fonts list. This lets you view up to four samples in the Font Sample viewer (the window at the bottom of Font Navigator). 6.5.3 Print Font Samples •...
  • Page 82: Updating The Firmware On Printer Board

    Update Firmware Updating the Firmware on Printer Board 7.1.1 Before Updating the Firmware Before updating the firmware in Printer Board, the machine has to be started in the serviceman mode. The procedure for starting the machine in the serviceman mode is following: Hold down “0”...
  • Page 83: Updating From Local Computer

    7.1.3 Updating from Local Computer Update the firmware from the computer connected in Parallel. The machine has to be in the serviceman mode to perform the updating of the firmware. (Refer to 7.1.1 “Before Updating the Firmware”) Set to “Standard (Output Only), EPP , EPC” at Parallel Port setting of BIOS on your computer if not. Copy the update file to the local hard disk of the computer if it is in other devices.
  • Page 84: Updating The Firmware On Print Server Card

    Updating the Firmware on Print Server Card Updating of the firmware is performed on a computer connected in network with Print Server Card. Install the F-ROM utility to perform updating of the firmware. There are 2 attached utilities, for IPX and FTP connection to update the firmware. 7.2.1 Flash Update v1.XX for IPX connection This program uses an IPX connection to download and install a new executable code version into the your print server or Print...
  • Page 85: Status Report

    Status Report The Status/Configuration report is sent as a print job to the printer when the print server is turned on, if it is set ON with “Printing a start page” at the WebPage SETUP . It is strongly recommended that you review this report immediately after installation and any time the setup has been changed.
  • Page 86: Status Display And The Solutions

    Chapter 5 Status Display and the Solutions Control Panel ..............5-1 WebPage (Status Message) ........... 5-2 WebPage (Message Displayed Area)......5-4...
  • Page 87 Control Panel Error Message Error Type Description of Causes Solution Displayed Printer is under preparation Printer is being started The printer is under warm-up. Waiting to finish warm-up. Printer error DMA Buffer Error The necessary buffer cannot be Turn OFF the power of this machine and restart (Error code : P05) maintained when accessing DMA.
  • Page 88 WebPage (Status Message) Message Displayed PCI Information Status Solution READY Following errors cannot be applied. — Reboot the Machine (SCR06, 0Ch, D1) Reboot Warning Turn the power OFF and restart. Wait (SCR06, 0Ch, D0) During FSMS — Call for Service (SCR06,08h,D0) Errors that cannot be Contact the maintenance service.
  • Page 89 Displayed only Serviceman menu Message Displayed PCI Information Status Solution F-ROM Up-date Error (SS04-53h) F-ROM Update Failure Retry the operation referring to “7. Update Firmware of Chapter 4”. F-ROM Up-date Completed (SS04-52h) Complete F-ROM Update H/W reset or turn OFF the power of this machine and restart again.
  • Page 90 WebPage (Message Displayed Area) The messages are displayed when anything is changed in at WebPage and any buttons are clicked. The list of the messages is as follows. Item Button Message displayed Conclusion Test Printing PRINT Request has been Received Print ERROR Unable to print...
  • Page 91: Troubleshooting

    Chapter 6 Troubleshooting Troubleshooting.............. 6-1 Limitations ..............6-2 When using the machine in both parallel connection and network connection............6-2 Limitation on the printer functions .......... 6-2 When printing by bypass ............6-2 Using the printer function concurrently with the copying function ................
  • Page 92 Troubleshooting Trouble Causes Solution Unable to print The printer power is turned OFF. Turn ON the printer power. The cables are not connected properly. Connect the printer cable and the network cable properly. The cable is inappropriate. Use the appropriate cable. Change the cable if the cable is considered to be broken.
  • Page 93: Network Connection

    Limitations When using the machine in both parallel connection and network connection • While one print job is spooled, the other print job cannot be accepted. Wait for a while and then start again from beginning. Limitation on the printer functions •...
  • Page 94: Hardware

    HARD WARE Chapter 1 Summary Summary ................. 1-1...
  • Page 95: Print Server

    Summary The summaries of the printer boards (AR-P13) and the Print Server Card (AR-NC4T) are presented in this chapter. Printer Board • Transmitting, compressing, and converting print data. • Printer Utility Function • Control of the Print Server Card. • HTTP Server Function •...
  • Page 96: Circuit Description

    Chapter 2 Circuit Description Circuit Description ............2-1...
  • Page 97 Circuit Description The electric circuits of the printer function are described in this chapter. MD0~63 Reset IC Power PC SDRAM MA0~12 200MHz DIMM Clock GEN. PD0~63 U51,52 MD0~63 SDRAM U23,27 PA0~31 MA0~12 16MB SDRAM Address Buffer U18~21 PA0~31 SA0~31 System Address ROM SIMM 0 SD0~63...
  • Page 98 The Printer Board is mainly composed of PowerPC 603e (U24) and Double Finger (U25). The data bus in the Printer Board branches off to a local data bus and a system data bus. These are connected in alternating connection with a Bus Transceiver. The local data bus is a 64-bit data bus directly connected to the PowerPC 603e.
  • Page 99: Print Data Flow

    Chapter 3 Print Data Flow Print Data Flow ............... 3-1 Local (Parallel) Connection ............. 3-1 Network Connection ..............3-2...
  • Page 100 Print Data Flow The flow of print data sent from computers is presented in this chapter classified by the ways of connection. Local (Parallel) Connection Printer Board EEPROM 4Kbit Not used Computer PARALLEL CONTROLLER PowerPC 603e Program ROM SIMM 8Mbyte DOUBLE FINGER AR-650 U51,52...
  • Page 101 Network Connection Printer Board EEPROM 4Kbit Not used Computer PARALLEL CONTROLLER PowerPC 603e Program ROM SIMM 8Mbyte Print Server DOUBLE FINGER Card AR-650 U51,52 System SDRAM Board RECTOR 16Mbyte Controller Printer Engine (1) The Print Server Card receives the print data and command signals from a computer through LAN Interface. A transmitting request is sent to Double Finger (U25) through the Print Server Card Interface (J2).
  • Page 102: The Arrangement Plan Of Principal Elements

    Chapter 4 The Arrangement Plan of Principal Elements The Arrangement Plan of Principal Elements .... 4-1 Printer Board ................4-1 1.1.1 Control Integrated Circuit ..............4-1 1.1.2 IC Configuration ad Assigning ............4-2 1.1.3 Memory ..................4-11 1.1.4 Interface ..................4-12 1.1.5 DIP Switch, LED................
  • Page 103: The Arrangement Plan Of Principal Elements

    The Arrangement Plan of Principal Elements The arrangement and function of the principal elements in each substrate are described in this chapter. Printer Board 1.1.1 Control Integrated Circuit PCI I/F Controller ASIC Rector PowerPC 603e Double Finger Parallel Controller • PowerPC 603e (U24) 200MHz, 64-bit microcomputer This is the main element in the printer board, and this controls most of the following programs of the printer function.
  • Page 104 1.1.2 IC Configuration and Assigning • PowerPC 603e (U24) A1 CORNER 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 • PowerPC 603e Pin Assign 1/2 Signal Signal Signal Signal QREQ# DL24 APE# ARTRY# DL25 DPE#...
  • Page 105 • PowerPC 603e Pin Assign 2/2 Signal Signal Signal Signal DL14 TBEN AACK# OVDD DL26 DBWO# DL31 TLBISYNC# OVDD DH28 DH26 OVDD DH22 DH19 SYSCLK DH15 TRST# DH11 OVDD MCP# OVDD DL17 DRTRY# DL16 RSRV# DL27 DL28 QACK# DL30 DH31 OVDD DH30 DH27...
  • Page 106 • Double finger (U25) Pin240 Pin1 • Double finger Pin Assign 1/2 Signal Signal Signal Signal PD52 P_NSELIN RXD1 DQM4 PD53 BR_603 TXD1 DMAR4 PD54 DSR1 DMAR5 CS_OPTION1 PD55 DTR1 CS_ROM4 CS_OPTION0 PD56 PLL_SEL0 RXD2 DQM5 PD_DIR PLL_SEL1 TXD2 EXT_INT1 PORT_OE DSR2 DTR2...
  • Page 107 • Double finger Pin Assign 2/2 Signal Signal Signal Signal PD18 PD31 PD19 EXT_INT7 P_PERROR P_BUSY PD20 P_NFAULT OE_B PD21 PRNT PA12 PD22 PD32 P_NSTRB PA13 PD23 PA14 PA24 P_NAUTOF D PA15 EXT_INT2 PD33 EXT_INT3 PD34 PD35 PD10 PD36 PD11 PA25 PD37 PD12...
  • Page 108 • Parallel Controller (U26) Pin100 Pin1 • Parallel Controller Pin Assign Signal Signal Signal Signal PDBEN R/W# RESET# CLK/2 SLCTIN# AUTOFD# BYTESWAP STROBE# OUTEN INIT# PERROR BUSY PULLUP DMAACK# ACK# PULLUP DMAREQ# FAULT# PULLUP SELECT PULLUP PULLUP PULLUP DB15 DB14 SVCREQP# DB13 SVCACKP#...
  • Page 109 • PLD (U3) Pin160 Pin1 • PLD Pin Assign 1/2 Signal Signal Signal Signal LED2 SA29 LED3 DTACK SA30 XICOP_CS SA31 XICOP_SI OE_B EXT_INT0 XICOP_SCK DMAR0 INT1_NIC XICOP_OUT DMAR4 INT2_NIC DMAA4 RW_NIC BRDIN_NIC DMAA0 CS1_NIC XCVR_OE DMAR5 CS2_NIC WBE0 DMAA5 SEL_NIC_MEM WBE1 SEL_NIC_REG...
  • Page 110 • PLD Pin Assign 2/2 Signal Signal Signal Signal RD_OE2 READYI RD_OE3 LSCLK PCI_DMAR0 S_LS PCI_DMAA1 LBE0 READYO SLCLK PCI_DMAR1 EOT0 WAIT1 S_SC LBE1 EOT1 LA_OE LBE2 SL_OE LBE3 LHOLD SL_DIR CL_PLX LHOLDA WAIT0 PCI_DMAA0...
  • Page 111 • PCI I/F Controller (U2) Pin208 Pin1 • PCI I/F Controller Pin Assign 1/2 Signal Signal Signal Signal VDDH USERI IRDY# AD31 STOP# AD30 IDSEL AD29 DEVSEL# AD28 PERR# WAITI# AD27 SERR# LLOCKO# DMPAF# VDDH VDDL MODE1 AD26 LOCK# MODE0 AD25 C/BE3# LRESETO#...
  • Page 112 • PCI I/F Controller Pin Assign 1/2 Signal Signal Signal Signal LA19 LD23 LDSHHOLD LA20 VDDL LD22 DEN# VDDL LD21 VDDH BTERM# BPCLKO LD20 LA21 READYI# BREQ LD19 LA22 READYO# LD18 LA23 WAITO# EEDO LA24 LRESETI# EEDI LD17 LA25 LINTI# EESK LD16 LA26...
  • Page 113: Memory

    1.1.3 Memory EEPROM 4Kbit Program ROM SIMM 8Mb Flash ROM SD-RAM DIMM (Option) 32MB 16Mb SDRAM x 2 • Program ROM SIMM 8Mbyte Flash ROM This memory houses the operating programs for printer functions and standard font data. • SDRAM (U51, 52) 16Mbyte x 2 units=32Mbyte SDRAM This is controlled by Double Finger and is used as the main memory for the printer board.
  • Page 114: Interface

    1.1.4 Interface Card Edge Connector J2 Print Server Card Interface J8 Program ROM SIMM Interface J9 SD-RAM DIMM (Option) Interface J10 Parallel Interface Serial Interface • Engine Interface (Card Edge Connector) This is the PCI bus connector of the printer board to the copier. •...
  • Page 115: Dip Switch, Led

    1.1.5 DIP Switch, LED DIP Switch LEDs • DIP Switch (S1) The 4 switches should be set Operating Serial outputting, initializing the NV-RAM, or activate the diagnostic test. Setting Contents Switches ON/OFF Serial Output Activating Diagnostic Test (Single Test Mode) Activating Diagnostic Test (Loop Test Mode) Initialize the NV-RAM...
  • Page 116 How to start the diagnostic test : SW On : SW Off (1) Single Test Mode SW1 SW2 SW3 SW4 SW1 SW2 SW3 SW4 : All tests described below start. Turn SW2 ON to turn the power ON. While SW2 is turned ON, switch other SW(s) to an appropriate position. : Printer ASIC, EEPROM, PCI I/F Controller, and RECTOR Test : SD-RAM Test : Program ROM SIMM Test...
  • Page 117 • Status Indicator LEDs (D6 to D9) The LEDs indicate the operating status of the printer board. The four LEDs indicate the status by its light coming on or flashing. (D10 is lit by turning the power on.) • LED indication at Start up D9 D8 D7 D6 : Light ON : Light OFF...
  • Page 118 • LED indication after Start up : Light ON : Light OFF : Flashing D9 D8 D7 D6 PCI Command Status The LED blinks in 1 second intervals when the status polling is under way in the idle state. The LED rapidly flashes when transmitting data to the copier. PCI Command DMA The LED lights when transmitting the parameters of the commands.
  • Page 119: Print Server Card

    Print Server Card 1.2.1 AR-NC4T 512Kbyte DRAM x 2 Printer Board Interface U400A U900A 1Mbyte 8Kbyte Flash ROM EEPROM U100 10/100BASE-TX Interface U220A Ethernet IC 10/100BASE-TX TRANS • CPU (U100) 33 MHz, 32-bit microcomputer This is the main element for Print Server Card and controls most of the printer actions. •...
  • Page 120 • Jumper Switch, LED T.B. P .A. FACT BYPASS TEST represents the default setting at the time of shippment from the factory. • Jumper Switch (OP2) Jumper switch is to set up the operation settings of Print Server Card. • Setup the Jumper Switch JUMPER OPERATION...
  • Page 121 • LED Status Indicator The Print Server Card has two LED status indicators: amber and green. The green LED (DL1) indicates the normal operation such as the Print Server Card is turned on. The amber LED (DL2) indicates job activity such as print job is being communi- cated.
  • Page 122: Interface Signal

    Chapter 5 Interface Signal Interface Signal .............. 5-1 ↔ ↔ ↔ ↔ ↔ Parallel Interface (J10: Computer Printer Board) ..... 5-2 ↔ ↔ ↔ ↔ ↔ Engine Interface (J1,5: Printer Board System Board) ..5-4 Network Card Interface ............5-6 ↔...
  • Page 123: Interface Signal

    Interface Signal The Interface signals between each board are described in this chapter. The communicating direction is abbreviated to the following characters. C: Computer PS: Print Server Card S: System Board PR: Program ROM SIMM P: Printer Board OR: SDRAM SO-DIMM (OPTION)
  • Page 124: Parallel Interface (J10: Computer Printer Board)

    ↔ ↔ ↔ ↔ ↔ Parallel Interface (J10: Computer Printer Board) Pin No. Signal Name Direction Note Compatible Nibble C → P nStrobe HostClk HostClk Data Strobe signal (Compatible) Host clock signal (Nibble) Host clock signal (ECP) Signal Ground (nStrobe) Data 1 to 8 C ↔...
  • Page 125 Pin No. Signal Name Direction Note Compatible Nibble C → P nAutoFd HostBusy HostAck Auto line feed signal (Compatible) Busy signal (Nibble) Command/Acknowledge signal (ECP) C ← P nFault nDataAvail nPeriph Error signal (Compatible) Request Data ready-Data bit 0-Data bit 4 (Nibble) Request signal (ECP) 29, 30 Not used...
  • Page 126: Engine Interface

    × × × × × Engine Interface (J1, 5: Printer Board System Board) J5 (Side B) J1 (Side A) Pin No. Signal Name Pin No. Signal Name Not used TRST-0 TCK-1 Not used TMS-1 Not used TDI-1 PRTINT-0A Not used Not used Not used Not used...
  • Page 127 J5 (Side B) J1 (Side A) Pin No. Signal Name Pin No. Signal Name C/BE1-0 AD15-1 AD14-1 3VSYS AD13-1 AD12-1 AD11-1 AD-10-1 AD9-1 AD8-1 C/BE0-0 AD7-1 3VSYS 3VSYS AD6-1 AD5-1 AD4-1 AD3-1 AD2-1 AD1-1 AD0-1 ACK64-0 REQ64-0...
  • Page 128 ↔ ↔ ↔ ↔ ↔ Print Server Card Interface (J2: Printer Board Print Server Card) Pin No. Signal Name Direction Note A1-3 VCC (+5V) Power P → PS -CSP2 Card select signal (Not used) P ↔ PS A5-7 D15-13 Data signal P ↔...
  • Page 129: Program Rom Simm Interface

    Program ROM SIMM Interface ↔ ↔ ↔ ↔ ↔ (J8: Printer Board Program ROM SIMM) Pin No. Signal Name Direction Note ↔ D0, 16, 1, 17, 2, 18, 3, 19 Data signal +5V power P → PR 11-19 A8, 9, 10, 0, 1, 2, 3, 4, 11 Address signal ↔...
  • Page 130: Sdram Dimm Interface

    SDRAM DIMM Interface ↔ ↔ ↔ ↔ ↔ (J10: Printer Board SDRAM DIMM) Pin No. Signal Name Direction Note 1, 2 ↔ 3-10 DQ0, 32, 1, 33, 2, 34, 3, 35 Data signal 11, 12 +3.3V +3.3V power ↔ 13-20 DQ4, 36, 5, 37, 6, 38, 7, 39 Data signal 21, 22...
  • Page 131: Troubleshooting

    Chapter 6 Troubleshooting Troubleshooting .............. 6-1...
  • Page 132 Troubleshooting Troubleshooting for Print Server Card Use the checklists to identify and solve problems. Troubleshooting Item Identification and Solution Troubleshooting Network Be sure that the Print Server Card has properly selected the connector type that you are using. Hardware Connections The connector type is listed on the status/confirmation report.
  • Page 133 Checklists Continued. Troubleshooting Item Identification and Solution Printer Server/ The Print Server Card cannot log into the File server, or cannot ser- File Server/ vice jobs from a File Server. Printer Checklist The Print Server name is listed on that File Server, or cannot service jobs from a File Server.
  • Page 134: Unpacking And Installation

    Chapter 7 UNPACKING AND INSTALLATION AR-P13 ................7-1 AR-NC4T ................7-3 AR-SM3 ................7-4...
  • Page 135 AR-P13 5)REMOVE WARNING The unpacking and set-up procedure shall be done by a qualified service technician. 1)UNPLUG 6)REMOVE 2)OPEN 7)DISCONNECT 3)REMOVE 8)REMOVE 4)REMOVE for AR-NC4T 7 - 1...
  • Page 136 9)INSTALL 13)INSTALL for AR-NC4T 14)INSTALL 10)INSTALL for AR-NC4T 15)CONNECT 11)INSTALL for AR-NC4T 16)CONNECT 12)INSTALL for AR-NC4T for AR-SM3 7 - 2...
  • Page 137 18)INSTALL 2)REMOVE AR-P13 for AR-NC4T 19)INSTALL According to the application PPC mod- els, there is possibility of changing these 20)END figures. According to the application PPC mod- els, there is possibility of changing these figures.
  • Page 138 AR-SM3 WARNING The unpacking and set-up procedure shall be done by a qualified service technician. 1)OPEN 2)REMOVE AR-P13 G According to the application PPC mod- els, there is possibility of changing these figures. 7 - 4...
  • Page 139 COPYRIGHT © 2001 BY SHARP CORPORATION All rights reserved. Printed in Japan. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of the publisher.

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