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NEC EXPRESS5800/100 SERIES N8100-1635F User Manual
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NEC EXPRESS5800/100 SERIES N8100-1635F User Manual

NEC EXPRESS5800/100 SERIES N8100-1635F User Manual

Express5800/100 series
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NEC Express5800/100 Series
N8100-1635F
NEC Express5800/E110b-M
User's Guide
1st Edition
7-2010
ONL-520_005_02-E110bM-100-00-1007

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Summary of Contents for NEC EXPRESS5800/100 SERIES N8100-1635F

  • Page 1 NEC Express5800/100 Series N8100-1635F NEC Express5800/E110b-M User's Guide 1st Edition 7-2010 ONL-520_005_02-E110bM-100-00-1007...
  • Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 3 Keep this User's Guide at hand for quick reference at anytime necessary. Follow the instructions in this User's Guide for your safety to use the modular server. The modular server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
  • Page 4 Do not disassemble, repair, or modify the modular server. Otherwise, an electric shock or fire may be caused. Do not use the modular server in the place where water or liquid may pour. Otherwise, an electric shock or fire may be caused.
  • Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 6 User's Guide, contact the service representative where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User's Guide regardless of Item (4).

  • Page 7: Preface

    The modular server is a power-saving and high-density server equipped with the latest low-power processor "Intel® Atom Processor N450". Read this User's Guide thoroughly to fully understand handling of the modular server and appreciate its functions to the maximum extent.

  • Page 8: About This User's Guide

    BIOS Setup Utility. Chapter 5 Installing and Using Utilities describes how to install the utilities for the modular server. It also includes a description on using the attached "NEC EXPRESSBUILDER" DVD. Chapter 6 Maintenance provides you with all the information necessary to maintain successful operation of the modular server.

  • Page 9: Text Conventions

    NOTE: IN THE PACKAGE The carton contains various accessories, as well as the modular server itself. See the packing list to make sure that you have everything and that individual components are not damaged. If you find any component missing or damaged, contact your service representative.

  • Page 10: Table Of Contents

    Preface ...i About This User's Guide...ii In the Package... iii "Hard Disk Drive"... iii Chapter 1 Notes on Using Your Modular Server ... 1-1 Safety Notes... 1-2 For Proper Operation ... 1-5 Transfer to Third Party... 1-7 Disposal and Consumables ... 1-8 Regarding the Transportation of this System ...
  • Page 11 Error Messages ...7-4 POST Error Messages ...7-4 Error Messages on Virtual LCD ...7-12 Solving Problems...7-27 Modular Server...7-27 Problems with NEC EXPRESSBUILDER ...7-33 Problems with NEC ESMPRO...7-33 Maintenance Tools...7-34 Starting Maintenance Tools ...7-34 Function of Maintenance Tools ...7-37 Maintenance Tools with Remote Console ...7-39 System Management...7-41...
  • Page 12 Appendix A Specifications ... A-1 Appendix B Using a Client Computer Which Has a CD Drive ... B-1...

  • Page 13: Chapter 1 Notes On Using Your Modular Server

    Chapter 1 Notes on Using Your Modular Server This chapter includes information necessary for proper and safe operation of the modular server.

  • Page 14: Safety Notes

    1-2 Notes on Using Your Modular Server SAFETY NOTES This section provides notes on using the modular server safely. Read this section carefully to ensure proper and safe use of the modular server. For symbols, see "SAFETY INDICATIONS" provided earlier.
  • Page 15 Do not handle the modular server if it is installed in the Module Enclosure. To install or remove an option from the modular server, first turn off the power of the modular server and remove the modular server from the Module Enclosure.
  • Page 16 Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an unauthorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.

  • Page 17: For Proper Operation

    Hold the portions covered with metal plates when a modular server is installed or removed. To carry a modular server, put it into the case in which the modular server was contained at the purchase and pack it into the package.
  • Page 18 Do not touch the terminals or parts on the components by a bare hand and place the components directly on the desk. Make sure that the options are NEC-specified optional devices for the modular server. Even if an option can be installed or connected to the modular server, the option may not operate properly and further the modular server itself may be defected.

  • Page 19: Transfer To Third Party

    For details on data erasure, ask your sales representative. Provided Software To transfer or sell any software application that comes with the modular server to a third party, the following requirements must be satisfied: All provided software applications must be transferred and no backup copies must be retained.

  • Page 20: Disposal And Consumables

    The modular server contains some components that are only good for a limited period of time and require replacement. For stable operation of the modular server, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.

  • Page 21: User Support

    Use a commercially available anti-virus program to check the modular server. If the modular server still appears to fail after you have taken the above actions, consult with your service representative immediately. Take notes on lamp indications of the modular server and alarm indications on the display unit before consultation, which may provide a significant help to your service representative.
  • Page 22 Adjustment of Keyboard Angle The keyboard provided with the modular server is designed for adjustment of an angle. Adjust the keyboard angle at which the keyboard is easy to operate.

  • Page 23: Chapter 2 General Description

    Chapter 2 General Description This chapter provides information that you should be familiar with before using the modular server. It includes names and features of the components and features of the modular server.

  • Page 24: Standard Features

    High performance High-performance and low-power Intel® Atom Processor N450 High-speed 1000BASE-T interface x 2 (1Gbps supported) High-speed disk access (Serial ATA2) Management Utilities NEC ESMPRO Remote monitoring feature (EXPRESSSCOPE engine) Self-diagnosis Power On Self-Test (POST) Test and Diagnosis (T&D) Maintenance Features...

  • Page 25: Names And Features Of Components

    Press this switch to run the memory dump. Not used in usual operation. UID (Unit ID) lamp (blue) The lamp is intended to identify the modular server in the system. The lamp is lit by a switch or software command.

  • Page 26: General Description

    2-4 General Description UID switch Press this switch to turn on or off the UID lamps on the modular server and at rear of the Module Enclosure. SUV connector This connector sends or receives various signals. Connect the SUV cable that comes with the N8141-49F Module Enclosure (1way) when using the display unit, serial interface device, and USB device.

  • Page 27: Internal View

    Internal View SUV connector Hard disk drive bracket CMOS/password clear jumper switch Lithium battery Processor (CPU) DIMM socket Upper slot: #1 Lower slot: #2 General Description 2-5...

  • Page 28: Lamp Indications

    OS's allow you to set the server to automatically turn in the power-saving mode when no access is made to the server for a certain period of time or to select the power-saving mode with a command. DISK Access Lamp...

  • Page 29: Status Lamp

    Pressing the ID switch brings the lamp to light, and pressing again brings the lamp to go off. The ID lamp is intended to identify a specific modular server in the system in which more than one modular server is installed. Making this lamp being lit can help the maintenance work to identify the faulty device.

  • Page 30: Using Your Modular Server

    Module Enclosure (1way) or power is supplied to the modular server. While the POST progress screen appears, the modular server runs the self-diagnosis program (POST) to diagnose the modular server itself. See "POST" described later for details. At the completion of POST, OS is booted.

  • Page 31: Post

    BIOS SETUP utility, such as the start-up message, while in progress. With the factory setup of the modular server, the NEC logo appears on the display unit (if connected) while POST is in progress. To display the POST check results, press Esc.

  • Page 32: Post Execution Flow

    CPU and other devices installed. After a few seconds, POST displays the following message prompting you to launch the BIOS SETUP utility, stored in the system memory of the modular server. This message appears at bottom left on the screen.

  • Page 33: Power-Off Of Modular Server

    Turn off the power in the following procedure. Shutdown OS. Press the POWER/SLEEP switch on the modular server. The POWER/SLEEP lamp on the modular server goes off. < To power off the entire system > Shutdown all the modular servers installed in the Module Enclosure.

  • Page 34: Device Identification

    The UID lamp allows you to identify the device subject to maintenance among more than one modular server installed in the Module Enclosure. The UID lamp on modular server can also be made blinking blue by proper software commands from the management PC on the network. In addition, pressing the UID switch on the modular server brings the UID lamp to light.

  • Page 35: Chapter 3 Setting Up Your Modular Server

    Chapter 3 Setting Up Your Modular Server This chapter describes how to set up the modular server appropriate for your system, on a step-by- step basis.

  • Page 36: Setting Hardware

    Install the Module Enclosure to the rack. (Refer to the Module Enclosure User's Guide.) Install the DIMMs on the modular server. (See Chapter 8.) Install the hard disk drive on the modular server. (See Chapter 8.) Install the modular server to the Module Enclosure.

  • Page 37: Making Backup Copies Of System Information

    See "Making Connection" described later for how to connect the SUV cable. Insert the NEC EXPRESSBUILDER DVD-ROM into the optical disk drive and reboot the system. The system will start from NEC EXPRESSBUILDER, and the [Boot selection] menu will appear. Select [Tool menu (Normal mode)].

  • Page 38: Before Installing Modular Server

    3-4 Setting Up Your Modular Server BEFORE INSTALLING MODULAR SERVER Be sure to check the MAC addresses before installing a modular server in the Module Enclosure. Check of MAC Address The MAC addresses indicate the addresses specific for the network. It is expressed by 12-digit alphanumeric.

  • Page 39: Installing The Hard Disk Drive

    IMPORTANT: The hard disk drive is extremely sensitive to static electricity. Make sure to touch the metal frame of the modular server to discharge static electricity from your body before handling the hard disk drive. Do not touch the pins, leads, or circuitry and place the hard disk drive directly on the desk.

  • Page 40: Installing The Modular Server

    3-6 Setting Up Your Modular Server INSTALLING THE MODULAR SERVER Install the modular server in the dedicated Module Enclosure. Refer to the User's Guide of Module Enclosure for how to install the modular server. Additional Slots Check the installation position of the additional slots of the Module Enclosure.
  • Page 41 For static notes, see "Anti-static Measures" in Chapter 8. Locate the slot to install the modular server. If the slot to install the modular server has a blank cover, hold its lever to unlock, take the blank cover out of the slot. Lever...
  • Page 42 Take strict care to handle it. Hold firmly the frame of the modular server so that the surface to connect a hard disk drive faces right and the card edge faces the Module Enclosure side.
  • Page 43 Align the frame of the modular server with the guide rail on the Module Enclosure. Insert the Modular Server into the halfway of the Module Enclosure (approximately 20 cm) slowly and carefully. Fully release the lock lever, push the frame of the modular server, and insert the Modular Server into the Module Enclosure slowly and carefully to the end.
  • Page 44 3-10 Setting Up Your Modular Server NOTES: Push the front of the Modular Server into the Module Enclosure to the end slowly and carefully until the card edge is inserted into the connector. Make sure that a hook of the lock lever is engaged with the hole on the Module Enclosure as shown in the figure below.
  • Page 45 Setting Up Your Modular Server 3-11 Tighten the thumbscrew of the lock lever and fix the modular server into the Module Enclosure. This completes installation.
  • Page 46 Removal Take the following steps to remove the modular server from the Module Enclosure. Shutdown the OS, or press the POWER/SLEEP switch on the modular server to turn off the power. Loosen the thumbscrew on the lock lever to unlock the modular server.
  • Page 47 Do not hold the lock lever. Doing so may cause the Modular Server to fall down or be damaged due to deformed lock lever. Hold the top and bottom of the frame of the modular server, and take the Modular Server out from the Module Enclosure.
  • Page 48 3-14 Setting Up Your Modular Server If the Module Enclosure is used with the modular server being removed, install the blank cover to the empty slot. This completes removal procedure.

  • Page 49: Making Connections

    MAKING CONNECTIONS Connect peripheral devices to the modular server. Observe the following instructions to use the modular server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-6 for details. Do not hold the power plug with a wet hand.
  • Page 50 Maintenance Updating BIOS and firmware The SUV cable can only be used to connect with the modular server. The SUV cable is a standard accessory for the N8141-49F Module Enclosure (1way). The SUV cable has the USB, serial interface, and monitor connectors at the other ends. Connect a proper device at each of the ends.
  • Page 51 Setting Up Your Modular Server 3-17 USB Connection by SUV Cable Connect the floppy disk drive, DVD-ROM drive, keyboard, and mouse according to the figure shown below. The USB hub should have the self-power specification if it is used. Display unit...

  • Page 52: Network

    3-18 Setting Up Your Modular Server Network The modular server is connected with network via the Module Enclosure. Refer to the User's Guide of the Module Enclosure for details.

  • Page 53: Chapter 4 Configuring Your Modular Server

    Configuring Your Modular Server This chapter describes Basic Input Output System (BIOS) configuration. When you install the modular server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the modular server.

  • Page 54: Starting Setup Utility

    4-2 Configuring Your Modular Server Starting SETUP Utility Powering on the modular server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a while, the following message appears at bottom left on the screen. The message depends on the status of your modular server.

  • Page 55: Description On On-Screen Items And Key Usage

    Selects an item on the screen. The highlighted item is currently selected. Selects the Main, Advanced, Security, Server, Boot, or Exit menu. Changes the value (parameter) of the selected item. When a submenu option (an option preceded by " ") is selected, these keys are disabled.

  • Page 56: Configuration Examples

    Select [Boot] and specify the boot order. To display POST check results Select [Advanced] – [Boot-time Diagnostic Screen] – [Enabled]. You can also press Esc while the NEC logo is on the screen to display POST check results. To use remote wake-up feature Via Modem: Select [Advanced] –...
  • Page 57 To check the installed CPU status Select [Main] – [Processor Settings] and check the status indications. Keyboard To set Numlock feature Select [Advanced] – [NumLock] – [On] / [Off] (default). Configuring Your Modular Server 4-5 DIMM #2 DIMM #1...

  • Page 58: External Devices

    Select [Advanced] – [Peripheral Configuration] and set up each device. Internal Devices To set up LAN controller of the modular server Select [Advanced] – [PCI Configuration] – [Onboard NIC] and set up each device. To clear the hardware configuration data (after installing/removing internal devices) Select [Advanced] –...

  • Page 59: Menu And Parameter Descriptions

    The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Configuring Your Modular Server 4-7...
  • Page 60 Check the system clock at the rough rate of once per month. When the system clock is installed in a system requiring high time precision, it is recommended to use a time server (NTP server). If the system clock is remarkably delayed or advanced as the passage of time in spite of adjustment, contact your service representative for maintenance.

  • Page 61: Processor Settings Submenu

    Intel SpeedStep(R) Disabled Technology [Enabled] C1 Enhanced Mode Disabled [Enabled] Configuring Your Modular Server 4-9 Description Indicates the clock speed of the processor. Indicates the processor ID. Indicates the L2 cache of processor. (View only) With this feature, a single physical processor can work as two logical processors.
  • Page 62 (POST) running screen is displayed Enabled or not on booting. If this item is set to "Disabled", the "NEC" logo appears during POST. (Pressing Esc causes the screen to be switched to the POST running screen. If [Serial Port B] is specified for...

  • Page 63: Memory Configuration Submenu

    Error Memory Retest [No] Extended RAM Step Every Location [Disabled] Configuring Your Modular Server 4-11 Description Indicates the total capacity of installed memory. (View only) Indicates the capacity of memory available in the area smaller than 4GB. (View only) Indicates the current memory status.
  • Page 64 4-12 Configuring Your Modular Server PCI Configuration Submenu Option Parameter Onboard NIC Onboard NIC Option Parameter LAN Controller 1 [Enabled] Disabled LAN#1 Option ROM [Enabled] Scan Disabled PXE/iSCSI Select [PXE] iSCSI LAN Controller 2 [Enabled] Disabled LAN#2 Option ROM [Enabled]...

  • Page 65: Peripheral Configuration Submenu

    Serial Port B Base I/O Address Interrupt USB 2.0 Controller Serial ATA SATA AHCI Configuring Your Modular Server 4-13 Make sure to avoid any conflict in the interrupt Parameter Description Disabled Specify whether serial port B is enabled or disabled.
  • Page 66 4-14 Configuring Your Modular Server Advanced Chipset Control Submenu Option Parameter Multimedia Timer Disabled [Enabled] Wake On Disabled LAN/PME [Enabled] Wake On Ring [Disabled] Enabled Wake On RTC [Disabled] Alarm Enabled Description Specify whether the timer supporting a multimedia is enabled or disabled.
  • Page 67 BIOS determines that a user is booting. Specify whether the POWER/SLEEP switch of the modular server is enabled or disabled. If Enabled, the POWER/SLEEP switch cannot be used to power off the modular server. (The forced shutdown, by pressing the POWER/SLEEP switch for 4 seconds or longer, is available.)
  • Page 68 4-16 Configuring Your Modular Server *1 One of the following messages appears when you press Enter. In case of no password setting Set Supervisor Password Enter New Password Confirm New Password If the input of "Enter New Password" is different from the input of "Confirm New Password", the following message is...
  • Page 69 Server The items which can be set on the Server menu and their functions are described below. For setting of [System Management], [Console Redirection], [BMC LAN Configuration], and [Event Log Configuration], first select the item and press Enter to display the submenu.
  • Page 70 Platform Event Disabled Filtering [Enabled] The table below shows the operation when the AC power to the modular server is turn off once and then on again, depending on the setting of "AC-LINK". System status before AC power off Operating...
  • Page 71 – Revision SDR Revision – PIA Revision – Configuring Your Modular Server 4-19 Description Indicates the version of BIOS. (View only) Indicates the part number of the mother board. (View only) Indicates the serial number of the mother board. (View only) Indicates the part number of the modular server.
  • Page 72 4-20 Configuring Your Modular Server Console Redirection Submenu Option Parameter BIOS Redirection Shamrock-G Port [Disabled] Serial Port B Baud Rate 9600 [19.2k] 38.4K 57.6k 115.2k Flow Control None XON/XOFF [CTS/RTS] CTS/RTS+CD Terminal Type PC ANSI [VT100+] VT-UTF8 Continue Disabled Redirection after...
  • Page 73 SSH Port Variable Number Clear BMC [Enter] * Configuration Configuring Your Modular Server 4-21 Description Set to [Disabled] to use the management LAN port for management LAN. When set to [Enabled], the LAN port 1 can be used for management LAN while sharing with the standard LAN.
  • Page 74 4-22 Configuring Your Modular Server * If you press Enter on [Clear BMC Configuration], the following message appears. Clear BMC Configuration Are you sure to clear the BMC Configuration? If you select "Yes", it may take about 30 seconds to reset BMC setting. Please wait for a while.
  • Page 75 * If you press Enter on [Clear All Event Logs], the following message appears. System Event Log Use ↑, ↓, +, –, Home, or End to view the newer or older system event logs recorded. Configuring Your Modular Server 4-23 Description If set to "Enabled", logs are automatically cleared when the error log area is fulfilled.
  • Page 76 4-24 Configuring Your Modular Server Boot If you move the cursor to the position of "Boot", the Boot menu appears, which is used to set the boot priority. When BIOS detects a bootable device, it displays the information on the device in the relevant indication.
  • Page 77 Select "Yes" to return the values to the default values. Select "No" to go back to the Exit menu screen. IMPORTANT: from their default values depending on the model of the modular server. It is necessary to set the values meeting the environment in which the modular server is used referring to the models.
  • Page 78 4-26 Configuring Your Modular Server Discard Changes Select this item to return the values modified currently to the previous values before saving the values to CMOS. Selecting "Discard Changes" causes the confirmation screen to appear. Select "Yes" to discard the newly selected information and return to the previous values.

  • Page 79: Chapter 5 Installing And Using Utilities

    Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your Module Enclosure (1way).

  • Page 80: Autorun Menu

    5-2 Installing and Using Utilities Autorun Menu When the NEC EXPRESSBUILDER DVD is inserted into the optical disk drive, Windows automatically launches the menu as shown below. NOTE: If the menu does not appear, select "My computer" by using the Explorer, and double-click the icon of the optical disk drive that contains the NEC EXPRESSBUILDER DVD.

  • Page 81: Nec Esmpro Manager

    NEC ESMPRO Manager Use the NEC ESMPRO Manager to monitor and manage the modular server from the management PC via network. NOTE: For detailed explanations on NEC ESMPRO, refer to the online document in the NEC EXPRESSBUILDER DVD that comes with your Module Enclosure.
  • Page 82 5-4 Installing and Using Utilities (This page is intentionally left blank.)

  • Page 83: Chapter 6 Maintenance

    MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the modular server on a regular basis. For backup storage devices suitable for the modular server and backup tools, consult with your service representative.

  • Page 84: Cleaning

    Disconnect the power plug before cleaning the modular server. ■ Cleaning the Modular Server For daily cleaning, wipe the external surfaces of the modular server with a dry soft cloth. IMPORTANT: To avoid altering the material and color of the modular server, do not use volatile solvents such as thinner and benzene to clean the modular server.

  • Page 85: Cleaning Cd/Dvd-Rom

    Cleaning CD/DVD-ROM A dusty CD/DVD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD/DVD-ROM regularly: Make sure that the equipment is powered (the POWER/SLEEP lamp is lit). Press the Eject button on the front of the optical disk drive.

  • Page 86: System Diagnostics

    6-4 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the modular server. Select [Tool menu] - [Test and diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory...
  • Page 87 Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.1m) Start 10:06:58 End 10:09:58 Pass 000:03:00 TestTime 000:03:00 Test End : NormalEnd 03 AbnormalEnd 00 ForceEnd 00 <System>...
  • Page 88 Reboots the system. Select <Reboot> in the [Enduser Menu] above. The modular server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the DVD from the optical disk drive. Power off the modular server.

  • Page 89: Relocating/Storing The Server

    RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the modular server, hard disk drive, and Module Enclosure: Observe the following instructions to use the equipment safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-6 for details.
  • Page 90 When relocating or storing the Module Enclosure with the modular servers being installed in it Refer to the User's Guide of Module Enclosure for how to relocate or store the modular server being installed in Module Enclosure. When relocating or storing the modular server apart from the Module Enclosure Remove the device from the Module Enclosure according to the procedure described in Chapter 3.

  • Page 91: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting If your modular server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the maintenance utility, NEC ESMPRO, to your computer.

  • Page 92: System Viewers

    Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, [Information of server state/constitution] of NEC ESMPRO Manager, or AlertViewer of NEC ESMPRO Manager.

  • Page 93: Lamps

    Troubleshooting 7-3 LAMPS The modular server includes lamps to indicate the modular server states by a variety of colors and display patterns on the front panel. See "Indications of STATUS lamp, their meanings and actions against the indications" in Chapter 2...

  • Page 94: Error Messages

    If an error occurs in the modular server, an error message appears. POST Error Messages Powering on the modular server automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit.

  • Page 95: Troubleshooting

    * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch. Take the modular server out of the Module Enclosure, and install it again. Then, press the POWER/SLEEP switch to turn on the modular server.
  • Page 96 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 3. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch. Take the modular server out of the Module Enclosure, and install it again. Then, press the POWER/SLEEP switch to turn on the modular server.
  • Page 97 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 3. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch. Take the modular server out of the Module Enclosure, and install it again. Then, press the POWER/SLEEP switch to turn on the modular server.
  • Page 98 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 3. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch. Take the modular server out of the Module Enclosure, and install it again. Then, press the POWER/SLEEP switch to turn on the modular server.
  • Page 99 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 3. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch. Take the modular server out of the Module Enclosure, and install it again. Then, press the POWER/SLEEP switch to turn on the modular server.
  • Page 100 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 3. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch. Take the modular server out of the Module Enclosure, and install it again. Then, press the POWER/SLEEP switch to turn on the modular server.
  • Page 101 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 3. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch. Take the modular server out of the Module Enclosure, and install it again. Then, press the POWER/SLEEP switch to turn on the modular server.

  • Page 102: Error Messages On Virtual Lcd

    If POST detects an error, it displays POST error code on Virtual LCD upon completion of POST. See the table for POST error codes for details. The remote management feature of EXPRESSSCOPE Engine and NEC ESMPRO displays the status of the managed modular server on virtual LCD (16 digits x 2 lines).
  • Page 103 POST Progress Codes POST progress code Description Initializing and checking memory Zero Clear of memory Address line test of memory Data line test of memory Initializing processor Setting cache for processor Shadowing system BIOS Initializing application processor Initializing SMl Initializing PCI device (Resource assignment) Initializing USB Initializing video controller Shadowing video BIOS...
  • Page 104 * Issue an OS command. * Press Ctrl + Alt + Del. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Take one of the following measures to power off the modular server and then on.
  • Page 105 * Issue an OS command. * Press Ctrl + Alt + Del. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Take one of the following measures to power off the modular server and then on.
  • Page 106 * Issue an OS command. * Press Ctrl + Alt + Del. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Take one of the following measures to power off the modular server and then on.
  • Page 107 * Issue an OS command. * Press Ctrl + Alt + Del. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 7. Take one of the following measures to power off the modular server and then on.
  • Page 108 * Issue an OS command. * Press Ctrl + Alt + Del. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 6. Take one of the following measures to power off the modular server and then on.
  • Page 109 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch.
  • Page 110 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch.
  • Page 111 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch.
  • Page 112 * Issue an OS command. * Press Ctrl + Alt + Del. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 7. Take one of the following measures to power off the modular server and then on.
  • Page 113 * Issue an OS command. * Press Ctrl + Alt + Del. * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 6. Take one of the following measures to power off the modular server and then on.
  • Page 114 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch.
  • Page 115 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch.
  • Page 116 * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager. 2. Power off the modular server by issuing an OS command or press the POWER/SLEEP switch.

  • Page 117: Solving Problems

    → After the forced shutdown (or pressing the POWER/SLEEP switch on the modular server for 4 seconds or longer brings the power of the modular server to be turned off forcibly), Wake On LAN does not work. Restart the modular server, perform the normal shutdown processing.
  • Page 118 BIOS start message appears. Are DIMMs available for modular servers installed? → NEC cannot secure the operation of any device other than those approved by NEC. "System Configuration Data Read Error" appears and POST pauses: Did you perform any of the following operation? –...
  • Page 119 OS to check that the keyboard and mouse settings are correct. Is the system used in the status that Windows Server 2003 or Linux is not running? → In the following states with the use of USB keyboard and USB floppy disk drive, conduct key entries when the access lamp on the USB floppy disk drive is off (or the floppy disk is not accessed).
  • Page 120 Fail to access the hard disk drive: Is the hard disk drive applicable to the modular server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk drive properly installed? → Check if the hard disk drive is properly connected to the internal SAS/SATA cable connector.
  • Page 121 Have the protocol and service already configured? → Install the distinctive network driver for the modular server. Make sure that the protocol, such as TCP/IP, and services are properly specified. Is the transfer speed correct? →...
  • Page 122 → If you have forgotten the login name or password, restore the factory default including password by the following procedures. IMPORTANT: created by NEC ESMPRO Manager. You need to save the configuration data before clearing password. (1) Start NEC EXPRESSBUILDER DVD from the modular server.

  • Page 123: Problems With Nec Expressbuilder

    Problems with NEC EXPRESSBUILDER When the modular server is not booted from the NEC EXPRESSBUILDER DVD, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the modular server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the modular server, an error message will appear or the OS will boot.

  • Page 124: Maintenance Tools

    Insert the NEC EXPRESSBUILDER DVD supplied with your modular server into the optical disk drive. Press Ctrl, Alt, and Delete to reboot the modular server from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the modular server.)
  • Page 125 To use a tool on local console, select "Tool menu (Normal mode)". To use a tool from remote console, select "Tool menu (Redirection mode)". IMPORTANT: An initial selection of the menu is "Japanese". If any other language is not selected, "Japanese" starts automatically 5 seconds after the Language Selection menu is displayed.
  • Page 126 7-36 Troubleshooting When you use a remote console Select a desired tool to start it.

  • Page 127: Function Of Maintenance Tools

    The Off-line Maintenance Utility is started in Maintenance Utility. The Off-line Maintenance Utility performs preventive maintenance and fault analysis. When you are unable to start the NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: of your service representative.
  • Page 128 Use this menu to create a support disk for starting the ROM-DOS system. Test and Diagnostics Use this menu to perform various tests on the modular server system to check if the modular server functions are normal and if the connection between the modular server and additional board is normal.

  • Page 129: Maintenance Tools With Remote Console

    IMPORTANT: Do not use this feature on any other computer than the modular server, or on any other NEC Express series server. Doing so may cause a failure of the computer. Be sure to select [Tool menu (Redirection mode)] in [Boot selection] menu from the remote console.
  • Page 130 7-40 Troubleshooting NOTE: The BIOS SETUP information is set as shown below. Serial Port: Base I/O Address: Interrupt: BIOS Redirection Port: Baud Rate: Flow Control: Console Type: [Enabled] [3F8] [IRQ 4] [Disabled] [19.2K] [CTS/RTS] [VT 100+]...

  • Page 131: System Management

    Baseboard Management Controller (BMC) and remote control function from the management PC. Starting the System Management The System Management may be started from the NEC EXPRESSBUILDER DVD in the following procedure. Insert the NEC EXPRESSBUILDER DVD into optical disk drive and restart the system.

  • Page 132: Resetting The Modular Server

    7-42 Troubleshooting RESETTING THE MODULAR SERVER This section describes how to reset the modular server when the modular server halts or when you want to restore the factory-set BIOS configuration. IMPORTANT: memory and the data in process. To reset the modular server when it is not frozen, make sure that no processing is in progress.

  • Page 133: Clearing Cmos Data And Password

    When you forget the passwords, however, you may want to clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the modular server. IMPORTANT: Clearing the CMOS data resumes the factory-set configuration data.

  • Page 134: Clearing Cmos Data

    Short-circuit pins 10 and 12 to protect the password. Short-circuit pins 3 and 4 to clear the password. Run BIOS SETUP utility, and power off the server. Put the clip back over pins 10 and 12. Run BIOS SETUP utility, and set the password as needed.

  • Page 135: Chapter 8 Upgrading Your Modular Server

    NEC recommends you ask your service representative for installing or removing any optional devices. Be sure to use only optional devices and cables authorized by NEC. Repair of the modular server due to malfunctions, failures, or damage resulted from installing such devices or cables will be...

  • Page 136: Safety Notes

    SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. Observe the following instructions to use the modular server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-6 for details.

  • Page 137: Anti-Static Measures

    Select a suitable work space. – Work with the modular server on the anti-static or concrete floor. – When you work with the modular server on a carpet where static electricity is likely to be generated, make sure take anti-static measures beforehand.

  • Page 138: Confirmation After Installation/Removal

    8-4 Upgrading Your Modular Server CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an option and removing a component: Installing removed components exactly as they were Install the components and cables, which were removed and disconnected for addition of an option, exactly as they were. Assembling without a component being installed or a cable being disconnected causes the equipment to malfunction.

  • Page 139: Preparation For Installation/Removal

    PREPARATION FOR INSTALLATION/REMOVAL To install or remove an optional device in/from the modular server, you should first remove the modular server from the Module Enclosure. IMPORTANT: Remove the target modular server only. Do not remove any other blank cover or modular server from another slot. Be sure to install or remove the modular server one by one.

  • Page 140: Installation/Removal Procedure

    DIMM. In addition, do not put the DIMM on a desk directly. See "Static Precautions" for details of the static electricity. Do not use any DIMM not approved by NEC. If an unapproved third party's DIMM is installed in the modular server, not only the DIMM but also the modular server may be defected.
  • Page 141 See Chapter 7 for details of the POST error messages. If the modular server is not started, the DIMM may not be installed in the socket correctly. Install the DIMM again. Run SETUP and select [Advanced] – [Memory Configuration] to make sure that "DIMM #x Status"...
  • Page 142 NOTE: To remove the defected DIMM, check the error message appearing on POST or NEC ESMPRO to confirm the modular server on which the detected DIMM is installed. After providing the shutdown processing for the modular server to be removed, turn off the power of the modular server.

  • Page 143: Hard Disk Drive

    For static notes, see the section "Anti-static Measures" described earlier. Do not use any hard disk drives not approved by NEC. If an unapproved third party's hard disk drive is installed on the modular server, not only the hard disk drive but also the modular server may be defected.
  • Page 144 8-10 Upgrading Your Modular Server Installation Install the hard disk drive in the following procedure. After providing the shutdown processing for the modular server to be removed, turn off the power of the modular server. Pull out the modular server from the Module Enclosure.
  • Page 145 Install the hard disk drive to the modular server. Use the four screws you have removed from the modular server in Step 4. Connect the internal SAS/SATA cable K410-223(00). NOTES: Make sure that the cable is surely connected to the hard disk drive and that connector on mother board.
  • Page 146 8-12 Upgrading Your Modular Server Removal Install the hard disk drive in the following procedure. After providing the shutdown processing for the modular server to be removed, turn off the power of the modular server. Pull out the modular server from the Module Enclosure.
  • Page 147 Upgrading Your Modular Server 8-13 Secure the hard disk drive bracket to the modular server with four screws.
  • Page 148 8-14 Upgrading Your Modular Server (This page is intentionally left blank.)

  • Page 149: Specifications

    CD/DVD-ROM LAN interface External interface External dimensions (mm) Weight Power supply Power consumption (+12Vdc) Environmental Temperature requirements Humidity NEC Express5800/E110b-M N8100-1635F Intel Atom processor N450 1.66GHz 512KB Intel 82801HBM None (Required option) DDR2-667 SO-DIMM None None 500GB Option (USB) Option (USB) 1000Base-T ×...
  • Page 150 A-2 Specifications (This page is intentionally left blank.)
  • Page 151 Using a Client Computer Which Has a CD Drive The NEC EXPRESSBUILDER is stored in DVD. If you want to install the management software of NEC EXPRESSBUILDER to the client computer that has no DVD drive, make a CD-R from EXPRESSBUILDER DVD according to the following steps.
  • Page 152 B-2 Using a Client Computer Which Has a CD Drive (This page is intentionally left blank.)

This manual is also suitable for:

Express5800/e110b-m

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