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Dell INSPIRON 15 3000 SERIES Service Manual
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Dell INSPIRON 15 3000 SERIES Service Manual

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Inspiron 15
3000 Series

Service Manual

Computer Model: Inspiron 15–3558
Regulatory Model: P47F
Regulatory Type: P47F001

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Summary of Contents for Dell INSPIRON 15 3000 SERIES

  • Page 1: Service Manual

    Inspiron 15 3000 Series Service Manual Computer Model: Inspiron 15–3558 Regulatory Model: P47F Regulatory Type: P47F001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...

  • Page 3: Table Of Contents

    Contents Before working inside your computer........9 ....................9 Before you begin ....................9 Safety instructions ..................10 Recommended tools After working inside your computer........11 Removing the battery............... 12 ......................12 Procedure Replacing the battery..............13 ......................13 Procedure Removing the optical drive............14 .....................
  • Page 4 Removing the base cover............22 .....................22 Prerequisites ......................22 Procedure Replacing the base cover............27 ......................27 Procedure ....................27 Post-requisites Removing the hard drive............28 ....................28 Prerequisites ......................28 Procedure Replacing the hard drive............31 ......................31 Procedure ....................31 Post-requisites Removing the memory module..........32 .....................32 Prerequisites ......................32...
  • Page 5 Removing the power-button board........41 ..................... 41 Prerequisites ......................41 Procedure Replacing the power-button board........44 ......................44 Procedure ....................44 Post-requisites Removing the speakers............45 .....................45 Prerequisites ......................45 Procedure Replacing the speakers............47 ......................47 Procedure ....................47 Post-requisites Removing the I/O board............48 ....................
  • Page 6 Removing the heat-sink assembly......... 54 .....................54 Prerequisites ......................54 Procedure Replacing the heat-sink assembly......... 56 ......................56 Procedure ....................56 Post-requisites Removing the fan..............57 .....................57 Prerequisites ......................57 Procedure Replacing the fan...............59 ......................59 Procedure ....................59 Post-requisites Removing the system board........... 60 ....................
  • Page 7 Removing the power-adapter port........73 .....................73 Prerequisites ......................73 Procedure Replacing the power-adapter port........75 ......................75 Procedure ....................75 Post-requisites Removing the display assembly..........76 .....................76 Prerequisites ......................76 Procedure Replacing the display assembly..........81 ......................81 Procedure ....................81 Post-requisites Removing the display bezel............ 82 ....................
  • Page 8 ......................94 Procedure ....................94 Post-requisites Removing the palm rest............95 .....................95 Prerequisites ......................95 Procedure Replacing the palm rest............97 ......................97 Procedure ....................97 Post-requisites Flashing the BIOS..............98 Getting help and contacting Dell...........99 ..................99 Self-help resources ..................... 100 Contacting Dell...

  • Page 9: Before Working Inside Your Computer

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 10: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 11: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 12: Removing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlocked position.

  • Page 13: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Place the battery in the battery bay and snap the battery into place.

  • Page 14: Removing The Optical Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screw that secures the optical-drive assembly to the base cover.

  • Page 15: Inspiron

    Pull the optical-drive assembly out of the optical-drive bay. optical-drive assembly plastic scribe screw base cover Carefully pry the optical-drive bezel off the optical drive.
  • Page 16 Remove the screw that secures the optical-drive bracket to the optical drive. NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly. screw optical drive optical-drive bezel optical-drive bracket...

  • Page 17: Replacing The Optical Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw hole on the optical-drive bracket with the screw hole on the optical drive.

  • Page 18: Removing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display.
  • Page 19 Carefully turn the keyboard over and place it on the palm-rest assembly. securing clips (5) plastic scribe keyboard tabs (6) palm-rest assembly...
  • Page 20 Open the latch and disconnect the keyboard cable from the system board. latch keyboard cable keyboard palm-rest assembly Lift the keyboard, along with the cable, off the palm-rest assembly.

  • Page 21: Replacing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the keyboard cable into its connector and close the latch to secure the cable.

  • Page 22: Removing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical drive”.
  • Page 23 Open the latch and disconnect the optical-drive cable from its connector on the system board. screws (5) palm-rest assembly base cover optical-drive cable latch Close the display and turn the computer over.
  • Page 24 Remove the screws that secure the base cover to the palm-rest assembly. screws (13) base cover palm-rest assembly...
  • Page 25 Using your fingertips, gently pry the base cover off the palm-rest assembly. base cover palm-rest assembly Turn the base cover over.
  • Page 26 Release the optical-drive interposer from the tabs on the base cover. base cover optical-drive interposer tabs (2) optical-drive cable...

  • Page 27: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the optical-drive interposer with the tabs on the base cover and snap it into place.

  • Page 28: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 29 Lift the hard-drive assembly off the palm-rest assembly. screws (4) hard-drive assembly hard-drive cable latch Disconnect the interposer from the hard-drive assembly. hard-drive assembly interposer...
  • Page 30 Remove the screws that secure the hard-drive bracket to the hard drive and lift the hard-drive bracket off the hard drive. screws (4) hard-drive bracket hard drive...

  • Page 31: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.

  • Page 32: Removing The Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical drive”.
  • Page 33 Slide and remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...

  • Page 34: Replacing The Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 35: Post-Requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory module securing clips (2) memory-module slot Post-requisites...

  • Page 36: Removing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical drive”.
  • Page 37 Slide and remove the wireless card from the wireless-card slot. antenna cables (2) wireless card wireless-card slot screw...

  • Page 38: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 39: Post-Requisites

    Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer: Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black screw wireless card antenna cables (2) notch...
  • Page 40 Replace the keyboard. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. Replace the battery.

  • Page 41: Removing The Power-Button Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical drive”.
  • Page 42 Open the latch and disconnect the power-button board cable from the system board. power-button board cable palm rest Close the display and turn the computer over. Peel the tape that secures the power-button board to the palm-rest assembly. Remove the screw that secures the power-button board to the palm-rest assembly.
  • Page 43 Slide and remove the power-button board, along with its cable, from under the tab on the palm-rest assembly.. power-button board tape screw...

  • Page 44: Replacing The Power-Button Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-button board under the tab on the palm-rest assembly and align the screw hole on the power-button board with the screw hole on the palm-rest assembly.

  • Page 45: Removing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical drive”.
  • Page 46 Lift the speakers, along with the speaker cable, off the palm-rest assembly. speaker cable speakers (2)

  • Page 47: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the speakers using the alignment posts on the palm-rest assembly and snap the speakers into place.

  • Page 48: Removing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical drive”.
  • Page 49 Lift the I/O board off the palm-rest assembly. screw tape I/O-board cable I/O board latch...

  • Page 50: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into the connector on the I/O board and close the latch to secure the cable.

  • Page 51: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 52 system board coin-cell battery plastic scribe...

  • Page 53: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.

  • Page 54: Removing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 55 Disconnect the fan cable from the system board. fan cable heat-sink assembly captive screws (6) system board Lift the heat-sink assembly off the system board. Remove the fan.

  • Page 56: Replacing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together.

  • Page 57: Removing The Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical drive”.
  • Page 58 Turn the heat-sink assembly over. Peel off the tape that secures the fan cable to the heat-sink assembly. Lift the fan along with the fan cable off the heat sink. tape fan cable...

  • Page 59: Replacing The Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the fan on the heat sink. Adhere the tape that secures the fan cable to the heat-sink assembly.

  • Page 60: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 61 Open the latch and disconnect the touch-pad cable from the system board. latch power-button board cable touch-pad cable latch Close the display and turn the computer over. Remove the screw that secures the wireless-card bracket to the system board. Remove the screw that secures the display hinge to the system board.
  • Page 62 Open the display hinge to an angle of 90 degrees. screw display hinge speaker cable screw wireless-card bracket Lift and hold the speaker to release the system board from the palm-rest assembly. Carefully lift the system board from the inner edge and release the ports from the slots on the palm-rest assembly.
  • Page 63 10 Turn the system board over. screw system board palm-rest assembly speaker 11 Peel the tape that secures the I/O-board cable to the system board. 12 Open the latch and disconnect the I/O-board cable from the system board. 13 Disconnect the power-adapter port cable from the system board. 14 Peel the tape that secures the display cable to the system board.
  • Page 64 16 Lift the system board off the palm-rest assembly. system board tape display cable power-adapter port cable latch I/O-board cable tape...

  • Page 65: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 66: Post-Requisites

    12 Align the screw hole on the wireless card bracket to the screw on the system board and replace the screw that secures the wireless-card bracket to the system board. 13 Turn the computer over and open the display as far as possible, 14 Slide the touch-pad cable and the power-button board cable into their connectors on the system board and close the latches to secure the cables.

  • Page 67: Removing The Touch Pad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical drive”.

  • Page 68: Procedure

    Procedure Peel the tape off the touch-pad bracket. tape touch-pad bracket palm-rest assembly Remove the screws that secure the touch-pad bracket to the touch pad. Peel the tape that secures the touch-pad bracket to the touch pad.
  • Page 69 Open the latch and disconnect the touch-pad cable from the touch pad. touch-pad cable latch palm-rest assembly screws (3) touch-pad bracket tape...
  • Page 70 Lift the touch-pad bracket off the touch pad. touch-pad bracket...
  • Page 71 Lift the touch pad off the palm-rest assembly. touch pad palm-rest assembly...

  • Page 72: Replacing The Touch Pad

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the touch pad on the palm-rest assembly. Slide the tabs on the touch-pad bracket into the slots on the palm-rest assembly.

  • Page 73: Removing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Follow the procedure from step 1 to step 3 in “Removing the optical drive”.
  • Page 74 Lift the power-adapter port, along with the its cable, off the palm-rest assembly. palm-rest assembly screw power-adapter port power-adapter port cable...

  • Page 75: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the palm-rest assembly. Replace the screw that secures the power-adapter port to the palm-rest assembly.

  • Page 76: Removing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 77 Note the display cable routing and remove the cable from its routing guides on the palm-rest assembly. display hinge screws (2) antenna cables (2) routing guides (2) display cable palm-rest assembly...
  • Page 78 Open the palm-rest assembly. palm-rest assembly display assembly...
  • Page 79 Carefully lift the palm-rest assembly, at an angle, off the display assembly. palm-rest assembly display assembly...
  • Page 80 Place the display assembly on a clean, flat surface. display assembly...

  • Page 81: Replacing The Display Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display assembly on the palm-rest assembly. Close the left display hinge and align the screw holes on the left display hinge with the screw holes on the palm-rest assembly.

  • Page 82: Removing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 83 Lift the display bezel off the display assembly. display bezel display panel...

  • Page 84: Replacing The Display Bezel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.

  • Page 85: Removing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 86 Turn the display panel over. screws (4) display panel display back-cover Peel the tape that secures the display cable to the display back-cover. Open the latch and disconnect the display cable from the display back- cover.
  • Page 87 Lift the display panel off the display back-cover. display panel display cable latch tape display back-cover...

  • Page 88: Replacing The Display Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the display cable into the connector on the display back-cover and close the latch to secure the cable.

  • Page 89: Removing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 90 Disconnect the camera cable from the camera. display back-cover camera plastic scribe camera cable...

  • Page 91: Replacing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera. Align the camera to the alignment posts on the display back-cover and snap the camera in place.

  • Page 92: Removing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 93 Release the hinges from the latches and lift the display hinges off the display back-cover. screws (6) latches (2) display hinges (2) display back-cover...

  • Page 94: Replacing The Display Hinges

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the hinges under the latches on the display back-cover. Align the screw holes on the display hinges with the screw holes on the display back-cover.

  • Page 95: Removing The Palm Rest

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 96 palm rest...

  • Page 97: Replacing The Palm Rest

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm rest on a clean and flat surface. Post-requisites...

  • Page 98: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer and click Submit.

  • Page 99: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...

  • Page 100: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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Inspiron 15–3558

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