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Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
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Nokia Customer Care ESD protection Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone. Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.
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Our policy is of continuous development; details of all technical modifications will be included with service bulletins. While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e- mail. Please state: •...
General Information Nokia Customer Care RM-91/92 product selection Nokia RM-91/RM-92 is a WCDMA/GSM dual mode handportable phone. RM-91 supports GSM (GSM850, E- GSM900,GSM1800 & GSM1900) and WCDMA1900, RM-92 GSM (GSM850, E-GSM900, GSM1800 & GSM1900) and WCDMA2100. According to GSM standard 05.05 it responds to class 4 (max. 2W) in EGSM 900, class 1 (1W) in GSM 1800 and class 1 in GSM 1900.
• Files for type label printing • Validation file for the fault log repair data reporting system • All product-specific configuration files for Phoenix software components Data files are stored in C:\Program Files\Nokia\Phoenix (default). Installing phone data package Before you begin Phoenix service software and service tools •...
• Flash the phone with the latest available software using FPS-8 or FPS-10. Note: USB flashing does not work for a dead BB5.0 phone. • Create a request file. • Send the file to Nokia by e-mail. Use the following addresses depending on your location: Page 6 –38 COMPANY CONFIDENTIAL Issue 1...
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• APAC: sydney.service@nokia.com • CHINA: repair.ams@nokia.com • E&A: salo.repair@nokia.com • AMERICAS: fls1.usa@nokia.com • When you receive a reply from Nokia, carry out certificate restoring. • Tune the phone completely. Note: SX-4 smart card is needed. • If the phone resets after certificate restoring, reflash the phone again.
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Request file, click Start. To create the vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment. 3. Restore certificate. For this procedure, you must supply +12 V to CU-4 from an external power supply.
Before you can use the autotuning feature, the GPIB driver from the GPIB card vendor must be installed and running. The autotune .xml file must be in a correct place: C:\Program Files\Nokia\Phoenix\products\xx-x* *= indicates the type designator of the phone, e.g. RM-1 ) \rfconf_xx-x*.xml (...
Any particles inside the cavity between the protection window and the lens have most probably been trapped there in the assembly phase at a Nokia factory. Unauthorized disassembling of the product can also be the root of the problem. However, in most cases it should be possible to remove the particle(s) by using clean compressed air.
– 2 meters. • If possible, compare the image to another image of the same scene, taken with a different device. Note that the reference device has to be a similar Nokia phone. Steps 1. Take several images of small objects in the distance of 1-2 metres.