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Dell SCv2080 Owner's Manual
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Dell SCv2080 Owner's Manual

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Dell Storage Center
SCv2080 Storage System
Owner's Manual
Regulatory Model: E11J
Regulatory Type: E11J001

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Summary of Contents for Dell SCv2080

  • Page 1 Dell Storage Center SCv2080 Storage System Owner’s Manual Regulatory Model: E11J Regulatory Type: E11J001...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    ............... 7 SCv2080 Storage System Monitoring and Diagnostics .....................7 SCv2080 Storage System Hardware ............7 SCv2080 Storage System Front-Panel Features and Indicators ..........10 SCv2080 Storage System Back-Panel Features and Indicators ....................18 SCv2080 Storage System Drives 2 Replacing SCv2080 Storage System Components........19 ..........................
  • Page 4 Send Diagnostic Data Using Dell SupportAssist 3 Troubleshooting SCv2080 Components............44 ........................44 Troubleshooting PSUs ..................... 44 Troubleshooting Cooling Fan Modules ......................44 Troubleshooting Hard Drives ....................45 Troubleshooting Storage Controllers 4 SCv2080 Storage System Technical Specifications........46 ........................46 Technical Specifications...

  • Page 5: About This Guide

    Preface About this Guide This guide describes how to perform service and maintenance on the SCv2080 storage system. Revision History Document Number: J4580 Revision Date Description March 2015 Initial release July 2015 Input editing changes June 2016 Updated pre-replacement procedures and clarified requirements Audience The information provided in this guide is intended for use by Dell end users.
  • Page 6 Storage Center using the PowerShell interactive shell, scripts, and PowerShell hosting applications. Help for individual cmdlets is available online. • Dell Storage Client Administrator’s Guide Provides information about the Dell Storage Client and how it can be used to manage a Storage Center. • Dell Enterprise Manager Administrator’s Guide Contains in-depth feature configuration and usage information.

  • Page 7: About The Scv2080 Storage System

    The SCv2080 storage system supports up to 84 3.5–inch hot-swappable SAS hard drives installed in a two‐drawer, three‐row, 14‐column configuration. The SCv2080 ships with two redundant power supply units, five redundant cooling fans, and up to two redundant storage controllers. The storage controller contains multiple I/O ports that provide communication with front-end servers and back-end storage.
  • Page 8 Figure 1. SCv2080 Storage System Front-Panel Features and Indicators Item Name Panel Description Drawer-specific Locks the drawer shut using a Torx T20 anti-tamper locks screwdriver until the red arrows point to the locked icon (away from the center of the chassis).
  • Page 9 – Amber — Drive, cable, or sideplane fault has occurred in drawer 2 NOTE: Both drawer fault LEDs (and all contained DDIC LEDs) flash when the storage system indicator is set to On in Dell Storage Client. About the SCv2080 Storage System...

  • Page 10: Scv2080 Storage System Back-Panel Features And Indicators

    SCv2080 Storage System Back-Panel Features and Indicators The SCv2080 back panel contains the storage system power, connectivity, and fault indicators. Figure 2. SCv2080 Storage System Back-Panel Features and Indicators Item Name Icon Description Optional cable — Locations for optional cable retention brackets.
  • Page 11 Figure 3. SCv2080 Storage System Storage Controller with Four 8 Gb Fibre Channel Front-End Ports Figure 4. SCv2080 Storage System Storage Controller with Two 16 Gb Fibre Channel Front-End Ports NOTE: Storage Center 6.7.3 or later is required for SCv2080 storage systems with 16 Gb Fibre Channel front-end ports.
  • Page 12 Blinking amber and yellow: Beacon ports (Slot 1/Port 1 and Slot 1/Port 2) • All blinking (simultaneous): Firmware initialized with three LEDs per • All blinking (alternating): Firmware fault port LEDs for the two 16 Gb Fibre Channel ports: About the SCv2080 Storage System...
  • Page 13 The following figures show the features and indicators on a storage controller with iSCSI front-end ports. Figure 5. SCv2080 Storage System Storage Controller with Four 1 GbE iSCSI Front-End Ports Figure 6. SCv2080 Storage System Storage Controller with Two 10 GbE iSCSI Front-End Ports...
  • Page 14 1/Port 1, Slot 1/Port • Blinking Green: Activity 2, Slot 1/Port 3, and Slot 1/Port 4) with two LEDs per port • Two iSCSI ports (Slot 1/Port 1 and Slot 1/ Port 2) with two LEDs per port About the SCv2080 Storage System...
  • Page 15 SCv2080 Storage System Storage Controller with Front-End SAS Ports The following figure shows the features and indicators on a storage controller with front-end SAS ports. Figure 7. SCv2080 Storage System Storage Controller with Four 12 Gb Front-End SAS Ports Item Control/Feature...
  • Page 16 Back-end expansion port A Port 1) SCv2080 Storage System Cooling Fan Module Features and Indicators SCv2080 Storage Systems include five cooling fan modules in five interface slots. Figure 8. SCv2080 Storage System Cooling Fan Module Features and Indicators About the SCv2080 Storage System...
  • Page 17 Amber — Loss of communication with the cooling fan module, or reported fan speed is out of tolerance SCv2080 Storage System PSU Features and Indicators SCv2080 Storage Systems include two power supply units (PSUs) in two interface slots. Figure 9. SCv2080 Storage System PSU Features and Indicators Item...

  • Page 18: Scv2080 Storage System Drives

    SCv2080 Storage System Drives The SCv2080 storage system supports only Dell Enterprise hard disk drives (HDDs) and Dell Enterprise solid-state drives (eSSDs). Each drive is installed in a Disk Drive In Carrier (DDIC) and each DDIC includes one status indicator.

  • Page 19: Replacing Scv2080 Storage System Components

    Always follow these safety precautions to avoid injury and damage to Storage Center equipment. If equipment described in this section is used in a manner not specified by Dell, the protection provided by the equipment could be impaired. For your safety and protection, observe the rules described in the following sections.

  • Page 20: Electrical Safety Precautions

    WARNING: Disconnect power from the storage system when removing or installing components that are not hot-swappable. When disconnecting power, first power down the storage system using the Dell Storage Client and then unplug the power cords from the power supplies in the storage system and storage system.

  • Page 21: Pre-Replacement Procedures

    The Storage Center is put into maintenance mode. Shut Down a Storage Controller If you are replacing a storage controller, use Dell Storage Client to shut down the storage controller. About this task If the storage system has two storage controllers, shutting down one storage controller causes the Storage Center to fail over to the other storage controller, which continues to process I/O.

  • Page 22: Shutting Down The Storage System

    Select Shutdown Controller from the drop-down menu. Click OK. The selected storage controller is shut down. Shutting Down the Storage System If you are replacing the storage system chassis or rack rails, use the Dell Storage Client to shut down the storage system. About this task CAUTION: Shutting down the storage system results in a system outage.
  • Page 23 Select Power Supplies. The status of each power supply is displayed in the Power Supplies tab. Select the failed power supply. The location of the failed power supply is displayed in the Power Supply View tab. Figure 12. Rear View of the Enclosure Showing the Failed the Power Supply Replacing SCv2080 Storage System Components...

  • Page 24: Replacing A Psu

    Replacing a PSU Use this procedure to replace a failed power supply unit (PSU). Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support. About this task You can replace PSUs one at a time without shutting down the storage system.

  • Page 25: Replacing Cooling Fan Modules

    When the PSU is functioning properly, the Power OK indicator turns green and the PSU fault and AC fault indicators are off. In the Dell Storage Client, make sure that the replacement PSU is recognized and shown as up and running.
  • Page 26 Select Cooling Fans. The status of each cooling fan is displayed in the Cooling Fans tab. Select the failed cooling fan. The location of the failed cooling fan module is displayed in the Fan View tab. Replacing SCv2080 Storage System Components...

  • Page 27: Replacing A Cooling Fan Module

    Use this procedure to replace a failed cooling fan module. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support. About this task You can replace cooling fan modules one at a time without shutting down the storage system.
  • Page 28 Battery and Fan fault LEDs are off. In addition, the cooling fan status indicator turns green in the Dell Storage Client. In the Dell Storage Client, make sure that the replacement cooling fan module is recognized and shown as up and running.

  • Page 29: Replacing Hard Drives

    SCv2080 Storage System Drive Numbering In the SCv2080 storage system, the drive slots are numbered 1–42 in the top drawer and 43–84 in the bottom drawer. Dell Storage Client identifies drives as XX-YY, where XX is the number of the unit ID of the storage system, and YY is the drive position inside the storage system.
  • Page 30 Select Disks. The status of each disk drawer is displayed in the Disks tab. Expand the drawer with the failed hard drive and then select the failed hard drive. The location of the failed hard drive is displayed in the Disk View tab. Replacing SCv2080 Storage System Components...

  • Page 31: Replacing A Hard Drive

    Hard drives can be replaced one at a time without shutting down the storage system. Steps Find the SCv2080 and drawer that contains the failed drive. To identify the drawer with the failed driver, look for a drawer fault LED.
  • Page 32 Drawer latches (2 per drawer) Drawer (2 per chassis) CAUTION: If the SCv2080 operates for too long (depending on altitude) with drive drawers open, the enclosure can overheat. Overheating can cause potential drive failure and data loss and could invalidate the warranty.
  • Page 33 Install the replacement DDIC. a. Hold the drive by the DDIC and slide it most of the way into the slot. b. Using both hands (thumbs and forefingers), apply downward pressure firmly and equally across the DDIC. Replacing SCv2080 Storage System Components...
  • Page 34 Figure 23. Inserting the Drive into the Drawer c. While maintaining downward pressure, slide the top plate of the DDIC toward the back of the drawer until it clicks in place. Figure 24. Securing the Drive in the Drawer Replacing SCv2080 Storage System Components...
  • Page 35 WARNING: Keep fingers clear of the chassis as the drawer is closed. In the Dell Storage Client, make sure that the replacement hard drive is recognized and shown as up and running. If the Dell Storage Client informs you that there are unassigned hard drives, see the Dell Storage Client Administrator’s Guide for instructions on managing unassigned hard drives.

  • Page 36: Replacing The Storage Controller Battery

    Each storage controller contains a hot-swappable battery. The battery supplies enough emergency power to back up vital information in the event of AC power loss. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support. About this task Storage controller batteries can be replaced without shutting down the storage system.

  • Page 37: Identify The Failed Storage Controller

    Identify the Failed Storage Controller To determine which storage controller failed, use the Dell Storage Client. Click the Hardware tab. In the Hardware tab navigation pane, select and expand the failed storage system.

  • Page 38: Replace A Single Storage Controller

    Replace a Single Storage Controller Use this procedure to replace a single failed storage controller. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support. Shut down the storage controller using the Dell Storage Client. About this task Storage controllers can be replaced one at a time without shutting down the storage system.
  • Page 39 LEDs on the storage controller. After the one‐minute delay, the fans and LEDs turn on to indicate that the storage controller is starting up. 11. In the Dell Storage Client, make sure that the replacement storage controller is recognized and shown as up and running.

  • Page 40: Replace Both Storage Controllers In Succession

    NOTE: The alerts may not appear immediately. If the alerts do not appear, wait 10 seconds and then click Refresh. Next steps Use SupportAssist to send diagnostic data to Dell Technical Support. Replace Both Storage Controllers in Succession Use this procedure to replace both storage controllers, one at a time.
  • Page 41 LEDs on the storage controller. After the one‐minute delay, the fans and LEDs turn on to indicate that the storage controller is starting up. 10. In the Dell Storage Client, make sure that the replacement storage controller is recognized and shown as up and running.

  • Page 42: Replace Both Storage Controllers Simultaneously

    Next steps Use SupportAssist to send diagnostic data to Dell Technical Support. Replace Both Storage Controllers Simultaneously If you need to replace both storage controllers at the same time, contact Dell Technical Support for assistance. Replacing Rack Rails Rack rails are used to install the SCv2080 storage system into a rack.

  • Page 43: Post-Replacement Procedures

    Use SupportAssist to send diagnostic data to Dell Technical Support. Post-Replacement Procedures After replacing a component in the SCv2080 storage system, start up the storage system (if it was previously shut down) and use SupportAssist to send diagnostic data to Dell Technical Support. Then return the system to normal operation by disabling maintenance mode.

  • Page 44: Troubleshooting Scv2080 Components

    Troubleshooting SCv2080 Components This section contains basic troubleshooting steps for components inside the SCv2080 storage systems. Troubleshooting PSUs To troubleshoot power supply units (PSUs): Check the status of the PSU using the Dell Storage Client. Determine the status of the PSU LEDs.

  • Page 45: Troubleshooting Storage Controllers

    Troubleshooting Storage Controllers To troubleshoot storage controllers: Check the status of the storage controller using the Dell Storage Client. Check the position of the storage controllers. The lower HSN should be on the left, and the higher HSN should be on the right.

  • Page 46: Scv2080 Storage System Technical Specifications

    Specifications This section contains technical specifications for SCv2080 storage systems. Technical Specifications The technical specifications for the SCv2080 storage system are shown in the following tables. Drives SAS hard drives Up to 84 3.5-inch SAS hot-swappable hard drives (6.0 Gbps)
  • Page 47 One single-color LED indicator for AC power fault status • One single-color LED indicator for power status Power Supplies AC power supply (per power supply) Wattage 2.8 kW Voltage 200–240 VAC (16 A) Heat dissipation 191-147 W Input frequency 50/60 Hz SCv2080 Storage System Technical Specifications...
  • Page 48 NOTE: Maximum temperature of 35°C is reduced by 1°C per 300 meter (1°F per 547 feet) above 950 meters (3,117 feet) Storage –40°C to 65°C (–40°F to 149°F) at a maximum altitude of 12,000 m (39,370 SCv2080 Storage System Technical Specifications...
  • Page 49 X- and Y-axes: 20 g 10 ms half sine Altitude Operating 0 m to 3048 m (0 ft to 10,000 ft) Storage –300 m to 12,000 m (–1000 ft to 39,370 ft) Airborne Contaminant Level Class G2 or lower as defined by ISA-S71.04-1985 SCv2080 Storage System Technical Specifications...

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