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Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers International. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.
CONTENTS Using This Guide ..........................xi Text Conventions........................xii Safety Indications and Symbols ....................xii Safety Indications.........................xii Safety Symbols ........................xii Related Documents........................xiii Safety Notices ..........................xiv Safety Notices for Users Outside of the U.S.A. and Canada..........xv Care and Handling........................xvi System Overview ......................1-1 Overview ............................. 1-2 Front View with Front Door Closed ..................
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Using Your Server........................1-28 Front Bezel ..........................1-28 Power Switch......................... 1-29 Power On.......................... 1-29 POST..........................1-29 Power Off ......................... 1-33 Sleep Switch .......................... 1-33 Floppy Disk Drive ......................... 1-34 Using the floppy disk ....................... 1-35 CD-ROM Drive ........................1-36 Setting Up Your Server....................2-1 Setup Flow ...........................
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Configuring Your Server ....................3-1 System BIOS ~ SETUP ~ ......................3-2 Starting SETUP Utility ......................3-3 Description on On-Screen Items and Key Usage ..............3-4 Configuration Examples......................3-5 Link with Management Software..................3-5 UPS ............................ 3-5 Boot............................ 3-5 Memory..........................3-6 CPU............................
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Making Backup Copies of System Information ..............4-18 EXPRESSBUILDER ......................... 4-19 EXPRESSBUILDER for DOS-Based with Local Console ........... 4-21 Starting EXPRESSBUILDER..................4-21 Express Setup ........................4-22 Tools..........................4-22 EXPRESSBUILDER for DOS-based with Remote Console ..........4-26 Starting ..........................4-27 Running EXPRESSBUILDER from the management PC via LAN ........ 4-28 Running EXPRESSBUILDER from the management PC via Direct Connection ...
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Maintenance ........................5-1 Making Backup Copies........................ 5-2 Cleaning............................5-3 Cleaning the Server ......................... 5-4 Cleaning the Interior........................ 5-5 Cleaning the Keyboard/Mouse ....................5-6 Cleaning CD-ROM........................5-7 System Diagnostics........................5-8 Test Items ..........................5-8 Starting and Ending the System Diagnostics................5-9 Relocating/Storing The Server....................5-11 Troubleshooting.......................
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viii Device Installation or Removal Procedure .................. 7-4 Removing the Side Access Panel..................... 7-4 Installing the Side Access Panel ....................7-5 Bottom Air Duct ........................7-6 Removal ..........................7-6 Installation.......................... 7-7 Top Air Duct ..........................7-8 Removal ..........................7-8 Installation.......................... 7-9 3.5-inch Hard Disk ........................
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Installing Windows 2000 ....................C-1 Windows 2000 ..........................C-1 Device Drivers.........................C-1 Installation Assumption ......................C-2 Preparation ..........................C-3 ® Installing Microsoft Windows 2000 Operating System............C-4 Installing LAN Adapters......................C-5 Re-installing the Network Driver ....................C-6 Display Driver .........................C-7 Equipment Log.........................D-1 Hardware ..........................D-1 Software ..........................D-4 Glossary...
Using This Guide xi Using This Guide Welcome to the Express5800/120Mf server User’s Guide. This User's Guide provides a quick reference to information about your server system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading.
xii Using This Guide Text Conventions This guide uses the following text conventions. Items that are mandatory or require attention when using the server. IMPORTANT: NOTE: Notes give important information about the material being described. Safety Indications and Symbols Safety Indications Follow the instructions in this User’s Guide to use your server safely.
Using This Guide xiii Prohibited Actions Indicates a general prohibited action that cannot be specifically identified. Do not disassemble, repair, or modify the server. Otherwise, an electric shock or fire may be caused. Mandatory Action Unplug the power cord of the server. Otherwise, an electric shock or fire may be caused.
xiv Using This Guide Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
Using This Guide xv Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
xvi Using This Guide Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces.
Chapter 1 ystem Overview This chapter provides information that you should familiarize yourself with before using the server. It includes names and functions of the components and features of the server.
1-2 System Overview OVERVIEW Your server is a modular, multiprocessing server based on the Intel® Xeon microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
System Overview 1-3 Front View with Front Door Closed The following figure shows the location of the front system features. Front door Open this door to access the POWER switch, 5.25-inch devices, the CD-ROM drive, or the floppy disk drive, or to install/remove hard disks to/from 3.5-inch bays. You can lock the front door using the provided security key.
1-4 System Overview Front View with Front Door Opened CD-ROM Drive Floppy Disk Drive...
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System Overview 1-5 5.25-inch device bay Tape backup drives may be installed in the 5.25-inch device bay. CD-ROM drive Headphone jack Volume control Access LED (turns amber while the drive is being accessed) CD-ROM slot Emergency hole Open/Close button Disk LED (green/amber) The disk LED turns green if a hard disk installed in the server is accessed.
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System Overview 1-7 AC standby LEDs Indicate which power supplies are connected to the AC power. See the section Status Indicators for a description of these LEDs. AC power LED The AC power LED flashes green if the power unit receives the AC power through the power cord.
1-8 System Overview Internal View The following figure shows an internal view of your system with the air duct covers removed. Power supplies DIMMs (factory-installed in slots #1 and #2) (factory-installed) CPU1 CPU2 5.25-inch device bays CD-ROM drive 3.5-inch device bay A single HDD cage is installed, which can be equipped with five hard disks.
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1-10 System Overview ICMB connector Power connector Power signal connector DIMM sockets (slots #6, #5, #4, #3, #2, and #1 from top to bottom) See Chapter 7 to enable the online spare memory feature. Power connector Processor #1 socket Processor #2 socket Serial (COM B) connector Cooling fan connector (Fan 5) Floppy disk drive connector...
System Overview 1-11 STATUS INDICATORS This section describes the server status indicators. Power/Sleep LED ( ) The POWER/SLEEP LED lights green to indicate normal operation while the server is powered on. It is off when no power is being supplied to the server. The POWER/SLEEP LED also indicates that the server is running in the power saving mode (sleep mode).
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1-12 System Overview STATUS LED Description Action indication On (green) The server is operating normally. None Flashing The server is operating with the Identify the device in degraded state by using (green) memory or CPU in degraded state. the BIOS setup utility "SETUP", and replace it as soon as possible.
System Overview 1-13 Hard Disk Access LED ( The HARD DISK ACCESS LED indicates the state of the hard disks mounted in the 3.5-inch device bays. This LED turns green each time access is made to one of the hard disks. When the DISK ACCESS LED turns amber color, it indicates that a hard disk failure has occurred.
1-14 System Overview Hard Disk Drive LED The disk LED mounted on the 3.5-inch device bay indicates the following status: Lit green Indicates that power is supplied to the hard disk. Blinking green Indicates that the hard disk is being accessed. Lit amber Indicates a failure of a hard disk mounted in a disk array configuration.
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System Overview 1-15 To abort rebuilding, power off the server. Then, restart the IMPORTANT server, mount the new hard disk in hot swap mode, and then perform rebuild processing again. When using the auto-rebuild function observe the following: Let 90 seconds or more pass between when dismounting a failing hard disk and when mounting the new one.
1-16 System Overview AC Standby LEDs There are three AC standby LEDs on the rear panel: AC1, AC2 and ACR. Each LED indicates which power supply is supplied with AC power. If the power cord is connected to AC inlet AC1 (top), only power supplies 3 and 1 (if installed) are supplied with AC power.
System Overview 1-17 LAN Connector LEDs There are two LEDs for each of the two LAN ports (connectors) on the rear panel. LINK/ACT LED 1000/100/10 LED LINK/ACT LED 1000/100/10 LED LINK/ACT LEDs Each LINK/ACT LED indicates the status of the standard network port of the server. While power is supplied to the server and HUB and the connection is correct, the LED is on (green).
1-18 System Overview UID LED (UID Switch) This function is available when the server is installed as a rack-mountable model with the Rack Conversion Kit. UID LED UID switch Front View UID LED Rear View A "UID (unit ID) LED" is provided on the front panel and rear panel. If more than one server is mounted in a single rack, the LED identifies the server you are maintaining.
System Overview 1-19 STANDARD FEATURES High performance Expandability Wide variety of optional I/O slots Intel Processor: One 64bit/133MHz PCI slot Xeon Prestonia (2.0GHz/533/512K) Two 64bit/100MHz PCI slots Xeon Prestonia (2.4GHz/533/512K) Three 32bit/33MHz PCI slots Xeon Prestonia (2.8GHz/533/512K) Large memory of up to 6GB Xeon Prestonia (3.06GHz/533/512K) Five SCSI hard disk drive bays High-speed 1000BASE-T/100BASE-TX/...
1-20 System Overview Power Supplies The power supply consists of the power supply bay and two power supply modules. A third power supply module can be purchased to provide a redundant, 2+1 system. With three modules, even if a single power supply unit fails, the server can continue its operation without interruption (redundancy feature).
System Overview 1-21 Online Spare Memory Online spare memory is a new high-availability feature on your server. Online spare memory allows the server to continue operation should a DIMM begin to fail. When a pre-defined threshold for the maximum number of correctable ECC errors has been exceeded, online spare memory initializes the bank in standby (spare bank) and takes over the failing memory bank.
1-22 System Overview SYSTEM SECURITY To help prevent unauthorized entry or use of the system, the system includes a fully lockable front bezel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring To unlock the bezel, insert the key in the lock and turn the lock clockwise until it stops (about a quarter turn).
System Overview 1-23 Using Passwords You can set either the user password, the supervisor password, or both passwords. If only the user password is set, you: Must enter the user password to enter BIOS Setup. Must enter the user password to boot the server if Password on Boot is enabled in the BIOS Setup.
1-24 System Overview Summary of Software Security Features The table below lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the BIOS Setup and go to the Security menu.
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System Overview 1-25 Feature Description Specify the boot The sequence that you specify in setup will determine the boot order. If sequence secure mode is enabled (a user password is set), then you will be prompted for a password before the server fully boots. If secure mode is enabled and the “Secure Mode Boot”...
1-26 System Overview EXPRESSBUILDER The CD-ROM that comes with the server contains a setup utility called "EXPRESSBUILDER." When you have first installed the server or append features to the server, use the EXPRESSBUILDER to set up your server. Refer to the EXPRESSBUILDER User’s Guide, located on your EXPRESSBUILDER CD-ROM, for details.
System Overview 1-27 ESMPRO ESMPRO is a server management software application that runs on the OS. ESMPRO includes the ESMPRO Manager for the server monitoring terminal and the ESMPRO Agent for the Express server. For details of the ESMPRO major functions (i.e., system NOTE: configuration and setups) see the ESMPRO User's Guide on the EXPRESSBUILDER CD.
1-28 System Overview USING YOUR SERVER This section describes basic operations of the server, including how to use devices such as the floppy disk drive and the CD-ROM drive. Front Bezel When shipped, the server front bezel is unlocked. The key IMPORTANT: can be found on the inner side of the front bezel.
System Overview 1-29 Power Switch Use the POWER switch to turn the server on and off. Power On Press the POWER switch on the front of the computer chassis. The POWER/SLEEP LED lights green in color. POWER/SLEEP LED IMPORTANT: If the power cord is connected to a power control device such as a UPS (Uninterruptive Power Supply), make sure that the power control device is powered.
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1-30 System Overview You can set the POST check results to appear on the display unit NOTE: without pressing Esc. To do so, select "Enabled" for "Boot-time Diagnostic Screen" under the Advanced menu of the BIOS setup utility. You do not always need to check the POST check results. Check messages that POST displays when: You use the server for the first time.
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System Overview 1-31 POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: Do not make key entries or perform mouse operations while POST is in progress. Some system configurations may display the message "Press Any Key" to prompt a key entry.
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1-32 System Overview POST then detects the internal SCSI controller and displays the message prompting you to launch the SCSI device utility. (Ignore the message. POST will automatically continue a few seconds later.) Press <Ctrl> <A> for SCSISelect(TM) Utility! To launch the SCSI device utility, press Ctrl and A. See Chapter 3 for setup and parameters.
System Overview 1-33 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 6 for POST error codes. Note the messages displayed before consulting with your IMPORTANT: service representative. Alarm messages are useful information for maintenance.
1-34 System Overview POWER/SLEEP LED To enter normal mode of operation, press the POWER switch. (It may take a little time to return to normal operation.) Do not change system configuration while in the IMPORTANT: power-saving mode. Floppy Disk Drive The server is provided with the 3.5-inch floppy disk drive.
System Overview 1-35 Make sure that the floppy disk access LED is not lit before ejecting NOTE: the floppy disk. Ejecting the disk when the access LED is lit may destroy the disk data. Using the floppy disk The floppy disk is an important data storage media with delicate structure and requires care. Keep the following information in mind when using it: Insert the floppy disk into the floppy disk drive carefully as far as it goes.
1-36 System Overview CD-ROM Drive The server has a CD-ROM drive that allows it to read data from a CD (read-only compact disk). The CD-ROM holds more data and operates faster than a floppy disk. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
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System Overview 1-37 As shown in the figure below, hold the tray with one hand and press the CD with fingers of the hand to make the hole of the CD fit directly over the rotor in the center of the tray. Rotor Press this part of CD-ROM.
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1-38 System Overview After removing the CD, retract the tray into the drive. When you fail to eject the CD-ROM tray with the Eject button, follow the procedure below. Emergency hole Press the server POWER switch to power off the server. (The POWER/SLEEP LED goes off.) Insert a metal pin of approximately 1.2 mm in diameter and 100 mm in length (a straightened large paper clip will make a substitute) into the emergency hole on the right...
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System Overview 1-39 NOTE: When Using the CD Do not drop the CD. Do not place anything on the CD or bend the CD. Do not attach any label onto the CD. Do not touch the signal side (nothing is printed on this side) with your hand.
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1-40 System Overview (This page is intentionally left blank.)
2-2 Setting Up Your System SETUP FLOW Follow the flowchart below to set up the server. Selecting the server site Select a suitable site for the server. Unpacking the system Unpack the server and accessories from the shipping container Connecting peripheral devices Connect peripheral devices to the server.
Setting Up Your System 2-3 SELECTING A SITE The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets. : For the United States and Canada, this means NEMA NOTE 5-15R outlets for 100-120 VAC or NEMA 6-15R outlets for 200-240 VAC.
2-4 Setting Up Your System UNPACKING THE SYSTEM WARNING Your system can weigh up to 44 kg. To avoid personal injury, make sure you ave two people help you lift or move the system. When you receive your system if the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
Setting Up Your System 2-5 RACK-MOUNT SUBSYSTEM ASSEMBLY Preparation CAUTION Ensure that the location of the rack-mount server does not create an unstable condition when installed in the rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server. To improve rack stability, mount heavier items towards the bottom of the rack cabinet.
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2-6 Setting Up Your System (Screws (Screws (large) for (small) for flat head slide rails) slide rails) screws) (Unified (Hexagon (Captive pan-head pan-head pan-head coarse socket head, thumbscrews) screws) screws) screws) unified coarse threads) threads)
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Setting Up Your System 2-7 Ref. Description Ref. Description Ref. Description Right side cover Cable Arm Screws (F) Front cover Tie wraps Screws (G) Bezel Switch cap Screws (H) 5-inch device bracket Screws (A) Screws (I) CD-ROM bracket Screws (B) Caged nuts Screw plate Screws (C)
2-8 Setting Up Your System Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Be sure that power to the system is turned off and unplugged. All voltage is removed only when the power cords are unplugged. Avoid excessive vibration and shock.
Setting Up Your System 2-9 Removing the Stabilizers Follow the procedure below to remove the stabilizers. Place the chassis on a work table with its left side panel facing up so that its stabilizers protude from the table. Remove the four screws that attach the rear stabilizer to the chassis and remove the stabilizer.
2-10 Setting Up Your System Removing the Front Door and Hinge Plate Follow the procedure below to remove the front door and hinge plate. Move the chassis so that the door hangs over the edge of your work table. Open the door. Press the plastic clip in towards the chassis.
Setting Up Your System 2-11 Removing the Bezel Follow the procedure below to remove the bezel. Pull the tab up. Slide the bezel to the right. Remove the bezel from the chassis. Bezel Removing the 5.25-inch Devices Follow the procedure below to remove the 5.25-inch devices (standard CD-ROM drive and optional devices).
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2-12 Setting Up Your System CD-ROM drive 5.25-inch devices Remove the four screws that hold the CD-ROM drive to the CD-ROM tray and save them for future use. CD-ROM tray Screws Screws CD-ROM drive Pull the CD-ROM drive away from the CD-ROM tray. CD-ROM drive...
Setting Up Your System 2-13 Loosen the two screws securing the CD-ROM adapter and remove it. Screw CD-ROM adapter Screw If you removed an optional 5.25-inch device in Step 2, remove the slide rails attached to this optional device. Save the screws for future use. Removing the EMI Cover If EMI cover(s) are attached to the 5.25-inch device bay of the chassis, follow the instructions below to remove the cover(s).
2-14 Setting Up Your System Removing the Right Side Cover Follow the procedure below to remove the right side cover. Remove the screw at the rear of the chassis and save it for future use. Pull up the black clip. Remove the black clip and save it for future use.
Setting Up Your System 2-15 Installing the Rack-Mounting Hardware You must install the following components on the server before installing the server in the rack: Right side cover CD-ROM drive (in the CD-ROM bracket) 5.25-inch devices (in the 5-inch device bracket) 5-inch device bracket Bezel Screw plate...
2-16 Setting Up Your System Installing the CD-ROM Drive (in the CD-ROM Bracket) Follow the procedure below to install the CD-ROM drive in the CD-ROM bracket. Insert the CD-ROM drive into the CD-ROM bracket. CD-ROM drive CD-ROM bracket Connector Tighten the four screws you removed earlier to fix the CD-ROM drive to the CD-ROM bracket.
Setting Up Your System 2-17 Installing the 5.25-inch Devices (in the 5-inch Device Bracket) Follow the procedure below to install the 5.25-inch device(s) in the 5-inch device bracket. Insert the CD-ROM bracket into the upper slot of the 5-inch device bracket. CD-ROM bracket 5-inch device bracket EMI shield...
2-18 Setting Up Your System Screw Left side view Installing the 5-inch Device Bracket Follow the procedure below to install the 5-inch device bracket. Slide the bracket into the chassis. Insert and tighten the six screws you removed earlier. Connect the interface and power cables to the devices. 5-inch device bracket...
Setting Up Your System 2-19 Installing the Bezel Follow the procedure below to install the bezel. Position the chassis intrusion switch cap. Using the Phillips screwdriver, rotate the switch cap a half turn clockwise. Switch cap If desired, move the serial port cable to the front. 1) Loosen the two screws securing the serial port connector at the rear of the chassis.
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2-20 Setting Up Your System Move the serial port connector to the front of the chassis and secure it with the two screws you removed earlier. Serial port connector Using the flat tip screwdriver, remove the I/O panel. Remove the FDD filler panel from the bezel. If the serial port cable is moved to the front of the chassis, remove the serial port filler panel from the bezel.
Setting Up Your System 2-21 Installing the Screw Plate Follow the procedure below to install the screw plate. Position the screw plate. Insert and tighten the four screws you removed. Screw plate Installing the Front Cover Follow the procedure below to install the front cover. To insert each 5.25-inch peripheral, remove the corresponding plastic cover.
2-22 Setting Up Your System Insertion slot Front cover Make sure that the frame at the bottom of the front cover is inserted NOTE: into the groove of the screw plate. Tighten both thumbscrews. Installing the Top Cover Follow the procedure below to install the top cover. Place the cover so that the tabs go into the slots on the server.
Setting Up Your System 2-23 Installing the Handle Follow the procedure below to install the handle. Position the handle so that the screw holes of the handle align with the screw holes located the nearest to the front of the chassis. Fix the handle with two screws (C).
2-24 Setting Up Your System Installing the Center Rail Follow the procedure below to install the center rail. Fully extend the rails until they lock in place. While pressing down on the safety latch, slide the rails to remove the center rail (smallest rail).
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Setting Up Your System 2-25 CAUTION Temperature: The operating temperature of the server, when installed in an equipment rack, must not go below 10 °C or rise above 35 °C. Extreme fluctuations in temperature can cause a variety of problems in your server. Ventilation: The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling.
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2-26 Setting Up Your System Movable part Slide rail Front Rear U marking Screw (A) Extend the slide rail so as to hook its tab into the square hole on the front mounting rail. Check to see that the hooked part is at the same level as the U NOTE: marking.
Setting Up Your System 2-27 Installing the Server into the System Rack This section describes how to install your rack-mount server unit into a standard EIA 19-inch rack cabinet. WARNING Your system can weigh up to 44 kg. To avoid personal injury, make sure you ave two people help you lift or move the system.
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2-28 Setting Up Your System Align the server center slide rails with the extended rail assemblies. Carefully slide the server into the extended rail assemblies until it stops. Carefully press in on the safety latches on the center slide bars, ensure that the safety latches on the extension rail assemblies are centered and slide the server towards the rear of the rack cabinet.
Setting Up Your System 2-29 Cabling The cable retention arm attaches to the rear of the server and the system rack allowing cables to move as the server slides back and forth within the rack cabinet. The server cables are tie-wrapped to the cable retention arm.
2-30 Setting Up Your System Cabling Follow the procedure below to connect and route the cables connected to the rear of the server. Plug all external cables into the server. Plug all power cords into the power inlet. Bundle all power cords with a tie wrap. Tie wrap Bundle all the cables and power cords to the cable arm.
2-32 Setting Up Your System CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors on its front and rear for a wide variety of peripheral devices. The figure on the next page illustrates available peripheral devices for the server in the standard configuration as well as the locations of the connectors for such devices.
Setting Up Your System 2-33 Device with the USB interface (e.g., terminal adapter) FRONT Device with the USB interface (e.g., terminal adapter) Mouse Finally connect the provided Keyboard power cord to the receptacle. Device with the serial interface (e.g., modem)* Display unit Device with the SCSI interface (optional)
2-34 Setting Up Your System CONNECTING THE POWER CORD Connect the power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not hold the power plug with a wet hand. Do not connect the ground wire to a gas pipe.
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Setting Up Your System 2-35 To connect the power cord from the server to an uninterruptible power supply (UPS), use service outlets on the rear of the UPS. The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT. (They may be called "OUTPUT1"...
2-36 Setting Up Your System TURNING ON THE SERVER Turn on the server and follow the on-screen instructions for setup. Before turning on the server: IMPORTANT: Some optional boards require setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch.
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Setting Up Your System 2-37 The POWER/SLEEP LED on the front of the server comes on. After a few seconds, the OEM logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete).
2-38 Setting Up Your System INSTALLING THE OPERATING SYSTEM See Chapter 4 for installing the following operating systems. Microsoft Windows 2000 To install operating systems not listed above, contact your service representative. IMPORTANT: Use EXPRESSBUILDER for initial setup of your server. EXPRESSBUILDER is a support program for the server.
Setting Up Your System 2-39 INSTALLING UTILITIES Install the utilities that come with the server. See "Installing and Using Utilities" on the EXPRESSBUILDER for details.
2-40 Setting Up Your System MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server. Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process.
Chapter 3 Configuring Your Server This chapter describes the Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility.
3-2 Configuring Your System SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the non-volatile memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions.
Configuring Your System 3-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the OEM logo is displayed, press Esc. A few seconds after powering on, the following message appears at bottom left on the screen. Press <F2>...
3-4 Configuring Your System Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Indicates there are submenus.
Configuring Your System 3-5 Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. Link with Management Software To link with the temperature monitoring feature of ESMPRO Select [Server] - [Thermal Sensor] - [Enabled]. To control the power supply of the server with ESMPRO Manager via the network To control via NIC Select [Advanced] - [Advanced Chipset Control] - [Wake On LAN] - [Enabled].
3-6 Configuring Your System Memory To enable the memory degradation feature Select [Advanced] - [Memory Configuration] - [Extended RAM Step] - [Every Location]. Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed memory (DIMM board) status Select [Advanced] - [Memory Configuration] and check the status indications. The on-screen DIMM group numbers and socket locations on the motherboard are associated as shown in the following figure.
Configuring Your System 3-7 To enable the CPU degradation feature Select [Server] - [FRB-2 Policy] - [Disable BSP]. Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed CPU status Select [Main] - [Processor Settings] and check the status indications. The on-screen CPU numbers and socket locations on the motherboard are associated as shown in the following figure.
3-8 Configuring Your System Keyboard To set Numlock Select [Advanced] - [Numlock]. Security To set passwords on the BIOS level Select [Security] - [Set Supervisor Password] and enter a password. Set Supervisor password first, then User password. To enable/disable the POWER switch Select [Security] - [Power Switch Inhibit] - [Enabled].
Configuring Your System 3-9 Saving the Configuration Data To save the BIOS configuration data Select [Exit] - [Exit Saving Changes] or [Save Changes]. To discard changes to the BIOS configuration data Select [Exit] - [Exit Discarding Changes] or [Discard Changes]. To resume the factory-set BIOS configuration data Select [Exit] - [Load Setup Defaults].
3-10 Configuring Your System Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Main Start the SETUP utility to display the Main menu.
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Configuring Your System 3-11 Option Parameter Description Your Setting System Time HH:MM:SS Set the system time. System Date MM/DD/YYYY Set the system date. Legacy Floppy A Disabled Set the settings of floppy disk drive A (standard configuration). 1.2MB 5.25" 720Kb 3.5"...
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3-12 Configuring Your System Processor Settings Select "Processor Settings" on the Main menu to display the following screen. Option Parameter Description Your Setting Processor Retest [No] Clears CPU error information and retests all processors on the next boot. Processor Speed –...
Configuring Your System 3-13 Advanced Move the cursor onto "Advanced" to display the Advanced menu. Each menu item preceded by " " mark has its submenus. Select an option with the " " mark and press Enter to display its submenu. See the table below for setup options on the screen.
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3-14 Configuring Your System Memory Configuration Select "Memory Configuration" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting DIMM Group #1 - Normal Indicates the current memory status. #3 Status "Normal"...
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Configuring Your System 3-15 PCI Configuration Select "PCI Configuration" on the Advanced menu to display the following screen. Select an option with the " " mark and press Enter to display its submenu. – Embedded SCSI Submenu Option Parameter Description Your Setting SCSI Controller [Enabled]...
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3-16 Configuring Your System – PCI Slot 1 – PCI Slot 6 Option Parameter Description Your Setting Option ROM Scan [Enabled] Used to enable or disable an option ROM that may be present on a PCI Disabled add-in card. [ ]: Factory-set NOTES When the LAN controller does not provide network booting, set the option ROM for the LAN board to "Disabled".
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Configuring Your System 3-17 I/O Device Configuration Select "I/O Device Configuration" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Make sure to avoid any conflict in the interrupt requests or IMPORTANT: the base I/O addresses.
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3-18 Configuring Your System Option Parameter Description Your Setting Specify whether serial port A is Serial Port A Disabled enabled or disabled. [Enabled] Specify the base I/O address for serial Base I/O Address [3F8] port A. Interrupt IRQ 3 Specify the interrupt for serial port A. [IRQ 4] Serial Port B Disabled...
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Configuring Your System 3-19 Advanced Chipset Control Select "Advanced Chipset Control" on the Advanced menu to display the following screen. Select an option and press Enter to display its submenu. See the table below for setup options on the screen. Option Parameter Description...
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3-20 Configuring Your System PCI Device Select "PCI Device" on the Advanced Chipset Control menu to display the following screen. Select an option and press Enter to display its submenu. See the table below for the items. Option Parameter Description Your Setting PCI IRQ line 1 - 15 Disabled...
Configuring Your System 3-21 Security Move the cursor onto "Security" to display the Security menu. Selectable only when the Administrator Password is set Selectable only when the User Password is set. Select "Set Supervisor Password" or "Set User Password" and press Enter to display the following pop-up screen.
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3-22 Configuring Your System See the table below for the items. Option Parameter Description Your Setting User Password Is: Clear Status only, user cannot modifiy. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see Configuring System Board Jumpers later in this chapter).
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Configuring Your System 3-23 Power Switch [Disabled] Enables or disables the POWER Inhibit switch. If "Enabled" is selected, Enabled power-off with the POWER switch becomes unavailable after OS boot-up. (Forced shut down also becomes unavailable. Forced shut down is a feature to shut down by pressing the POWER switch for at least four seconds.) [ ]: Factory-set...
3-24 Configuring Your System Server Move the cursor onto "Server" to display the Server menu. The table below lists options that you can specify on the Server menu screen and their functions. To make a selection for "System Management", "Console Redirection", and "Event Log Configuration", first select a desired option and press Enter to display its submenu.
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Set to disabled 10 minutes when installing OS. Once OS is 15 minutes installed, re-enable. 20 minutes To use this function, install NEC 25 minutes ESMPRO Agent. Do not use this 30 minutes function if the system is booted 35 minutes...
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3-26 Configuring Your System System Management Select "System Management" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen.
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Configuring Your System 3-27 Option Parameter Description Your Setting Indicates the version of BIOS. (View BIOS Version – only) Board Part # – Indicates the part number of the motherboard. (View only) Board Serial # – Indicates the serial number of the motherboard.
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3-28 Configuring Your System Console Redirection Select "Console Redirection" on the Server menu and press Enter to display the following screen. BIOS Redirection Port: See the table below for setup options on the screen. Option Parameter Description Your Setting BIOS Redirection [Disabled] Specify the address/interrupt of the Port...
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Configuring Your System 3-29 Event Log Configuration Select "Event Log Configuration" on the Server menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Clear All Event –...
3-30 Configuring Your System Boot Move the cursor onto "Boot" to display the Boot menu. Available options in the Boot menu and descriptions are listed below. The system searches for the boot device according to the order specified in this menu and uses the software to boot the system if found.
Configuring Your System 3-31 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility.
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3-32 Configuring Your System Load Custom Defaults Select this option and press Enter to load the custom defaults saved from previous Save Custom Defaults. Discard Changes Select this option to discard any changes made to BIOS settings and restore the previous settings.
Configuring Your System 3-33 SCSI BIOS ~ SCSISelect ~ The SCSISelect utility is provided to configure the SCSI controller on the motherboard (or the SCSI controller on an optional board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk.
3-34 Configuring Your System Procedure from Start-up to Exit The following describes the procedure from starting to exiting the SCSISelect utility. For parameter descriptions, see the section "Parameters" described later. Power on the Express server. The following message appears while POST is in progress. The message appears for each additional SCSI controller.
Configuring Your System 3-35 Exiting the Utility To exit the utility, press Esc until a message prompts you to exit (if you changed any setting, you are prompted to save the changes before you exit). Configure/View SCSI Controller Settings The Configure/View SCSI Controller Settings has the following menu items and parameters. Configuration SCSI Bus Interface Definitions SCSI Controller ID .............
3-36 Configuring Your System Additional Options To set the four menu items under "Additional Options", select a menu item with the cursor keys (↓ or ↑) and press Enter to display its submenu. Then, select a submenu item with the cursor keys (↓ or ↑) and press Enter to fix the item.
Configuring Your System 3-37 Submenu item Parameter Description Sync Transfer Rate [320] 33.3 Select [320] as recommended. You may need to change the value depending (MB/Sec) 20.0 on your optional device. 80.0 10.0 Refer to the manual that comes with your 66.6 ASYN optional device.
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3-38 Configuring Your System The following table lists submenu items, available parameters, and descriptions. Submenu item Parameter Description Reset SCSI Bus at [Enabled] Select "Enabled". IC Initialization Disabled Display <Ctrl><A> [Enabled] Select "Enabled". Message During Disabled BIOS Initialization Extended Int 13 [Enabled] Select "Enabled".
Configuring Your System 3-39 SCSI Disk Utilities To find out the SCSI ID for the optional device connected, select "SCSI Disk Utilities" on the Options menu and press Enter. The SCSI ID scan begins displaying the message as shown below. Scanning SCSI ID : 0 LUN Number : 0 When the SCSI ID scan completes, the screen listing SCSI IDs and associated devices...
3-40 Configuring Your System Configuring SCSI Controller on Optional Board To configure SCSI devices connected to an optional SCSI controller board, use the SCSI BIOS utility provided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI controller board for details. When the server has multiple SCSI controller boards installed, the server first displays the start-up message of the SCSISelect utility for the SCSI controller on the system board.
Configuring Your System 3-41 CONFIGURING SYSTEM BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want to clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server.
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3-42 Configuring Your System The following describes the clearing procedure. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not disassemble, repair, or alter the server. Do not remove the lithium battery.
Chapter 4 Installing the Operating System and Utilities This section describes information on using Express Setup to install and configure Microsoft ® Windows 2000 operating system to the server. ® To install operating systems not described in this section, contact your service representative. This chapter also explains how to install and use the utilities stored on the EXPRESSBUILDER CD-ROM that comes with your server.
4-2 Installing the Operating System and Utilities ABOUT EXPRESS SETUP "Express Setup" contained in your EXPRESSBUILDER CD-ROM is intended for initial setup of the server. Its automatic installation mode guides the user through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. “Express Setup”...
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Installing the Operating System and Utilities 4-3 Express Setup requires a "Configuration Diskette". The Configuration Diskette is a floppy disk that includes the configuration information for the server to be automatically installed. Express Setup will perform the entire process of the setup using the information in the floppy disk. During this procedure, you do not have to be in front of the Express server to confirm the state of the setup.
4-4 Installing the Operating System and Utilities MICROSOFT WINDOWS 2000 This subsection provides information on installing Microsoft® Windows® 2000 in the server. Read the instructions provided in this section before proceeding with the installation. If you install Windows 2000 without using Express Setup, see NOTE: Appendix C.
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Installing the Operating System and Utilities 4-5 After completing Express Setup, see “Setup for Problem Resolution” described later to configure your system to facilitate problem resolution and recovery. Installing on the Mirrored Volume If you want to install Windows 2000 on the volume that has been mirrored using "Disk Management", you must invalidate the mirror before re-installing the system on a basic disk, and reconfigure the mirror after the installation has completed.
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4-6 Installing the Operating System and Utilities IMPORTANT: The above paging file size is necessary for collecting debug information (memory dump). If you set the default value of paging file size smaller than the "recommended" value, you may not be able to collect accurate debug information (memory dump).
Restart ↓ ↓ Log on Automatically Formatting OS Partition ↓ Copying NEC Modules ↓ After restarting the Copying Selected Application Modules computer, the installation is completed. *1 Performed only when Disk Array Controller Board is installed and a RAID configuration is installed.
4-8 Installing the Operating System and Utilities Installing Windows 2000 This section describes how to setup the system using Express Setup. Prepare the Configuration Diskette. You can perform the installation without a Configuration Diskette specified in advance, but one 1.44MB floppy disk formatted by MS-DOS will be required. IMPORTANT: If you modified the system configuration, execute "System Update".
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Installing the Operating System and Utilities 4-9 If [Yes] → Go to step 8. If [Skip] → Go to step 9. [Using a Blank Disk] Click the box under [Setup File Name: (A)] or press A. The input box appears. Input the file name.
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4-10 Installing the Operating System and Utilities If "Use Existing Partition" at "System Partition" is selected but the partition selected to install Windows 2000 is the only partition, except for maintenance, Express Setup will reserve the maximum area of the hard disk to install Windows 2000.
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Installing the Operating System and Utilities 4-11 IMPORTANT: If you do not agree to this agreement, the setup terminates and Windows 2000 will not be installed. If "NetWare Gateway (and Client) Service" is to be installed, a window to specify the details of "NetWare Gateway (and Client) Service" will be displayed at first login.
4-12 Installing the Operating System and Utilities Installing and Configuring Device Drivers Follow these steps to install and configure the device drivers. Install PROSet II PROSet II is a utility that enhances the functionality of the network driver. Utilizing PROSet II enables the following: Provides detailed adapter information.
Installing the Operating System and Utilities 4-13 Click [Link Config] and specify the Speed value & Duplex value according to the value specified for HUB. Click [OK] on the [Intel(R)PROSetII] dialog box. Also, add or delete any protocols and services as required. Perform these actions from the property dialogue box of the local area connection under [Network and Dial-up Connection].
4-14 Installing the Operating System and Utilities Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one LAN adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Installing the Operating System and Utilities 4-15 Setup for Problem Resolution Additional steps should be taken to facilitate the resolution of problems that might occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
4-16 Installing the Operating System and Utilities Modify [Initial Size] in the [Paging File Size for Selected Drive] box to a value larger than [Recommended Size], and click [Set]. IMPORTANT: The above paging file size is necessary for collecting debug information (memory dump).
Installing the Operating System and Utilities 4-17 Check the following check boxes on the [Options] box. # Dump Symbol Table # Dump All Thread Contexts # Append To Existing Log File # Create Crash Dump File For more information on each function above, refer to Online Help. Click [OK].
4-18 Installing the Operating System and Utilities Installing Maintenance Utilities Various maintenance utilities are contained in your EXPRESSBUILDER CD. See EXPRESSBUILDER User's Guide on the EXPRESSBUILDER CD for installing the utilities on your server or management workstations. Updating the System - Applying Service Pack - Update the system if the following applies: CPU is expanded (server upgraded from a single-processor system to a multi-processor system).
Installing the Operating System and Utilities 4-19 EXPRESSBUILDER EXPRESSBUILDER is an automated software integration tool to help simplify the process of installing and configuring your server. Shipped with all Express5800 servers, the EXPRESSBUILDER CD-ROM provides a flexible, guided installation process for system administrators to install Microsoft Windows 2000 Server or other operating systems (contact...
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4-20 Installing the Operating System and Utilities DOS-based with remote console Used to set up the server from the management workstation by accessing the server over the network or via COM B (serial) port. No keyboard connected to the server is permitted to run this NOTE: program.
Installing the Operating System and Utilities 4-21 EXPRESSBUILDER for DOS-Based with Local Console This subsection describes the procedures for using EXPRESSBUILDER for DOS-based with local console. Starting EXPRESSBUILDER The following procedure explains how to start EXPRESSBUILDER. Do not remove the EXPRESSBUILDER CD-ROM while IMPORTANT: EXPRESSBUILDER is running.
Express Setup and allows the user to quickly create utility support disks, run the Off-line Maintenance Utility and system diagnostic utility, set up a maintenance partition, and update the various BIOS programs. Express5800 EXPRESSBUILDER Ver3. xxxx-x Copyright (C) NEC Corporation 2002 Tools Menu RAID Board: Present...
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Installing the Operating System and Utilities 4-23 System Diagnostics Executes various tests on the server system to check if the server functions are normal and if the connection between the server and additional boards is normal. After the System Diagnostics is executed, a system check program assigned to each model starts.
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4-24 Installing the Operating System and Utilities Setup Maintenance Partition Maintenance partition is a specific partition for the server that is created on your system disk. About 16MB of the maintenance partition includes the various maintenance utilities and executable commands. In this menu, you can create the maintenance partition, install the various utilities, and update the utilities.
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Installing the Operating System and Utilities 4-25 BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from your customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated.
4-26 Installing the Operating System and Utilities EXPRESSBUILDER for DOS-based with Remote Console This subsection describes the procedures for using EXPRESSBUILDER for DOS-based with remote console. EXPRESSBUILDER contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM B (serial) port.
Installing the Operating System and Utilities 4-27 Starting The following two methods are available to start the server. Running EXPRESSBUILDER from the management PC via LAN Running EXPRESSBUILDER from the management PC via direct connection (COM B) For the MWA installation and setup methods below, see "MWA" described earlier. IMPORTANT: Do not change the boot device order in BOOT menu in BIOS SETUP.
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4-28 Installing the Operating System and Utilities Running EXPRESSBUILDER from the Management PC via LAN Use the following procedures to run EXPRESSBUILDER from the management PC connected through the local area network (LAN). Refer to the MWA First Step Guide for details of MWA. Install MWA on the management PC.
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Installing the Operating System and Utilities 4-29 Insert the EXPRESSBUILDER CD-ROM into the CD-ROM drive of the main unit. Insert the floppy disk storing the setting information (CSL_LESS.cfg) into the floppy disk drive. Connect the management PC specified as the report destination to LAN. Turn off the power of the main unit and then on again to restart the system.
4-30 Installing the Operating System and Utilities If the [Properties] dialog box appears, provide the following setting: <[ID] page> Connection Type: COM COM: Direct (Cross cable) Select the [Open Remote Console] command from the popup menu displayed by right-clicking on the server name to start the [MWA Remote Console]. Then click on the [Connect] button.
Installing the Operating System and Utilities 4-31 Setup EXPRESSBUILDER checks the hardware configuration of the server. The disk array and maintenance partition are automatically configured. Tools When you select [Tools] on the Main Menu, the following screen appears. The menu items available only in remote console operation among those described in section "EXPRESSBUILDER for DOS-based with Local Console"...
4-32 Installing the Operating System and Utilities EXPRESSBUILDER for Windows-Based (Master Control Menu) The Master Control Menu is used to: Read documentation, Install the management software, and Install the viewer application (Adobe Acrobat Reader). NOTES: Master Control Menu requires Microsoft Windows 95 (or later) or Windows NT 4.0 (or later).
Installing the Operating System and Utilities 4-33 CONFIGURATION DISKETTE CREATOR "Configuration Diskette Creator" is a tool used to create the [Configuration Diskette] that is used for configuring the server with Express Setup. If you use the Configuration Diskette created by Express Setup and Configuration Diskette Creator to operate the setup, you can perform the installation of OS and install several utilities automatically, except for a few key inputs to confirm the specifications.
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4-34 Installing the Operating System and Utilities Right-click on the screen or left-click [Setup]. The menu will appear. Click [Configuration Diskette Creator]. Setup Wizard will start. Follow the messages to continue the installation. It is not necessary to input a [Serial Number] on the [User NOTE: Information] dialog box.
Installing the Operating System and Utilities 4-35 Creating Configuration Diskette This section describes how tospecify the setup information necessary for OS installation and how to create a [Configuration Diskette]. Follow the procedure below. In the procedure below, the folder name that is specified when NOTE: installing Trekking command is assumed as [Configuration Diskette Creator].
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4-36 Installing the Operating System and Utilities Specify each item and click on [OK]. The dialog boxes to specify setup information (such as the [Basic information] dialog box) will be displayed. Follow the message to specify each item on the dialog box and click on [Next]. If you click on [Cancel], all the input values will be deleted.
Installing the Operating System and Utilities 4-37 Installing Optional Mass Storage Driver To install an optional Mass Storage Driver that is supported by Express Setup, follow the procedure below to create a [Configuration Diskette]. Display the Configuration Diskette Creator window. From the [File] menu, click on [Create new information files].
4-38 Installing the Operating System and Utilities ESMPRO ESMPRO lets a system administrator manage remote servers across a network. ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
Installing the Operating System and Utilities 4-39 Configuration ESMPRO consists of a Manager program that runs on Windows 2000 and an Agent program that runs on servers to be managed. The Manager collects hardware, software, and firmware information from Agents connected to the network.
4-40 Installing the Operating System and Utilities System Requirements ESMPRO requires the following hardware and software: Manager Hardware – Intel systems – Memory: 20 megabytes (MB) of free memory – Hard disk space: 145MB (160MB with Web Component) 75MB (90MB) is required for installing the program. In addition to the above, a capacity of 70MB is required at installation as the area for creating the work file, in the directory shown by environment variable TEMP.
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Installing the Operating System and Utilities 4-41 Agent Hardware – Express5800 series Agent Software (Windows 2000) – Operating System: Windows NT 4.0 (Service Pack 4 or later), or Windows 2000 – Communications Protocol: TCP/IP (comes standard with Windows 2000) – SNMP installed with a community defined ESMPRO OpenView Integration Service Hardware –...
4-42 Installing the Operating System and Utilities Installation Install the Agent software first. Doing so allows you to run the Autodiscover function to collect ESMPRO data as soon as the Manager software is up and running. If you add an Agent after installing the Manager software, you can rerun Autodiscover or add the Agent manually for proper monitoring.
Installing the Operating System and Utilities 4-43 ESMPRO Agent Installing ESMPRO Agent software in Windows 2000 systems involves the following procedures: Ensuring that the TCP/IP protocol and SNMP services are running. Configuring the SNMP Agent for ESMPRO, including defining a community in SNMP and specifying the Manager IP address.
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4-44 Installing the Operating System and Utilities Verify that SNMP is running on the system as follows: Click [Start], highlight [Settings], and select [Control Panel]. Double-click [Administrative Tools]. Double-click [Services]. Look at the service list. Check that SNMP Services is installed. If TCP/IP and SNMP Services are installed, go to the next section, "Installing the Agent Software".
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Installing the Operating System and Utilities 4-45 Configuring SNMP Service a. Click [Start], highlight [Settings], and select [Control Panel]. b. Double-click [Administrative Tools]. c. Double-click [Services]. d. Highlight [SNMP Service] and select [Properties] from the [Action] menu. Set the following SNMP configuration parameters in [Traps]. –...
4-46 Installing the Operating System and Utilities Installing the Agent Software To install Agent software, you need to know the hardware model (such as Express5800/120Mf) and the destination directory for Agent software and DMI 2.0 software. Insert the EXPRESSBUILDER CD-ROM into the CD-ROM drive.
Installing the Operating System and Utilities 4-47 ESMPRO Manager Installing ESMPRO Manager software in Windows 2000 systems involves the following procedures: Checking that the TCP/IP protocol service is running. Creating the ESMPRO User Group. Installing IIS (when you use the Web Component) Installing the Manager software.
4-48 Installing the Operating System and Utilities Checking the TCP/IP Protocol Verify that the TCP/IP protocol is running as follows: Click [Start], highlight [Settings], and select [Control Panel]. Click [Network and Dial-up Connections], and select [Local Area Connection]. In the [Local Area Connection Properties] window, click [Install]. The [Select Network Component Type] dialog box appears.
Installing the Operating System and Utilities 4-49 Creating the ESMPRO User Group To create the ESMPRO User Group, you must be logged in with Administrator privileges. Right-click on the [My Computer] icon displayed on the desktop and select [Manage] from the pull-down menu.
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4-50 Installing the Operating System and Utilities Installing the Manager Software Follow these instructions to install the Manager software on the Manager system. Insert the EXPRESSBUILDER CD-ROM into the CD-ROM drive. Click on [Setup] on the EXPRESSBUILDER Master Control menu, and select [ESMPRO] from the pull-down menu appeared.
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Installing the Operating System and Utilities 4-51 – Select Component phase. When you select installing the ESMPRO Manager on Windows 2000, the dialog box for selecting a component appears. Select the component to be installed and click on [Next]. The Web Component can be added any time you want after this NOTE: installation.
4-52 Installing the Operating System and Utilities – Copy phase: Setup copies all the appropriate software files to the destination directory. A progress gauge displays the files being loaded and the percentage of completed installation. NOTE When installing ESMPRO Manager in an already existing directory, ESMPRO Manager will not operate unless the access right required for ESMPRO Manager operation has been set.
Installing the Operating System and Utilities 4-53 MWA is an application that enables the remote management of the server through a management PC over the network. (A management PC is a computer running ESMPRO Manager.) This application assists in reducing responsibility of the administrator for managing the operation of the server.
4-54 Installing the Operating System and Utilities The Functions of MWA MWA enables the following functions by connecting to the standard BIOS and BMC of the server. Remote Console Function This function enables you to remotely monitor the server screen during POST (Power On Self-Test) or booted DOS through MWA on a management PC.
Installing the Operating System and Utilities 4-55 Remote Control MWA on a management PC can be used to send the following power control commands to the server remotely. Power ON Power OFF Power Cycle Reset OS Shutdown* ESMPRO Agent in the server must be supported and the remote OS shutdown function must be enabled.
4-56 Installing the Operating System and Utilities Installation This subsection describes the installation procedures for MWA Manager and MWA Agent. MWA Agent is a software application for BMC configuration on NOTE: Windows. When MWA Manger controls the server remotely, MWA Agent is not necessary.
Installing the Operating System and Utilities 4-57 Remote Management Configuration The required media and information to configure the remote feature are listed below. EXPRESSBUILDER CD-ROM Configuration Information Configuration information is necessary for both MWA and the servers. Two configuration methods are available for the server: Configuration by starting the server through the EXPRESSBUILDER CD-ROM and executing "System Management".
4-58 Installing the Operating System and Utilities Power Console Plus Power Console Plus is a utility used to control the RAID system of the disk array controller (MegaRAID controller) produced by LSI Logic. Use Power Console Plus to monitor and maintain RAID systems that are constructed on local Express servers and Express servers connected through networks (TCP/IP).
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Installing the Operating System and Utilities 4-59 MegaRAID Registration Server Enables control of the MegaRAID controller via the network. Install this component in one of the Express servers and management PCs that are connected through the network. The above components must be installed correctly for establishing the environment to use Power Console Plus.
4-60 Installing the Operating System and Utilities Server Setup This section explains how to setup Power Console Plus on the Express server in which the MegaRAID controller is mounted. Operating Environment This section describes the operating environment required for Power Console Plus to operate on a server.
Installing the Operating System and Utilities 4-61 Management PC Setup This section explains how to setup Power Console Plus on a computer that manages servers via the network (TCP/IP). Operating Environment This section describes the operating environment required for Power Console Plus to operate on a management PC.
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5-2 Maintenance MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent. When you have changed the hardware configuration or BIOS configuration, select "System Information Management"...
Maintenance 5-3 CLEANING Clean the server on a regular basis to keep the server in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not disassemble, repair, or alter the server.
5-4 Maintenance Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.
Maintenance 5-5 Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the motherboard. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.
5-6 Maintenance Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER/SLEEP lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.
Maintenance 5-7 Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: Make sure that the server is powered (the POWER/SLEEP lamp is lit). Press the CD tray Open/Close button on the front of the CD-ROM drive.
5-8 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics program runs several tests on the server. Use the System Diagnostics program in the EXPRESSBUILDER provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics. Memory CPU cache memory Hard disk used as a system...
Maintenance 5-9 Starting and Ending the System Diagnostics There are two ways to diagnose the server: to use the local console (keyboard) of the server itself, and to use the management PC via serial port (remote console). Procedures to start the diagnostic program is as follows: In the EXPRESSBUILDER User’s Guide, you will find that IMPORTANT: both LAN and COM ports can be used in remote console mode, however,...
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5-10 Maintenance System bar Title bar System bar Title bar CURSOR: Select Window ENTER: View Window P: Log Out Q: Quit Test window Target scope Test window Target scope (The four corner blocks are reversed in white) Screen showing diagnostic result Screen showing diagnostic result (Local console) (Remote console)
Maintenance 5-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. Never attempt to lift the server only by yourself. Make sure you have two persons assisting you.
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Chapter 6 Troubleshooting Read this chapter to obtain trouble-free operation of your server system. To prevent problems with your system, it is recommended to install NOTE: the Off-line Maintenance Utility, ESMPRO, on the server and client computers.
Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of ESMPRO Manager. [Example] NEC ESMPRO Manager LAMPS The server includes lamps to indicate the server state by a variety of colors and display patterns on the front and rear panels, hard disk drives and power supply.
Troubleshooting 6-3 ERROR MESSAGES When an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message on the display unit. Follow the table below to troubleshoot such errors.
6-4 Troubleshooting POST Error Messages When POST detects an error, it displays an error message on the display unit. The following table lists error messages, descriptions and actions to take. Note the on-screen message before contacting your service IMPORTANT: representative. Alarm messages are useful information for maintenance of the system.
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Troubleshooting 6-5 POST Error Codes and Messages (continued) Error Code and Message Description Action 0232 Extended RAM Extended RAM error. Contact your service Failed at address representative to replace the line system board or DIMM board. 0250 System Battery is No battery is available for the Contact your service Dead - Replace and...
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6-6 Troubleshooting POST Error Codes and Messages (continued) Error Code and Message Description Action 02F4 EISA CMOS not Contact your service write enabled representative. 02F5 DMA test failed 02F6 Software NMI failed 02F7 Fail-safe timer NMI failed 0611 configuration Contact your service changed representative.
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Troubleshooting 6-7 POST Error Codes and Messages (continued) Error Code and Message Description Action 0B01 Rebooted during OS boot 0B02 Rebooted during OS runtime 0B1B PCI system error on Bus/Device/Function 0B1C PCI parity error on Bus/Device/Function OB22 Processors are installed out of order 0B28 Unsupported Unsupported CPU (old version) is...
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6-8 Troubleshooting POST Error Codes and Messages (continued) Error Code and Message Description Action 0B70 The error occurred An error was detected in the Contact your service during temperature middle of detection of abnormal representative. sensor reading temperature. 0B71 System Temperature Abnormal temperature was out of the range detected.
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Troubleshooting 6-9 POST Error Codes and Messages (continued) Error Code and Message Description Action 0B90 BMC Platform The platform information area of Information Area BMC is damaged. Corrupted 0B91 BMC update Possible BMC errors. firmware corrupted 0B92 Internal use area of Possible BMC errors.
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6-10 Troubleshooting POST Error Codes and Messages (continued) Error Code and Message Description Action 0B99 BMC Fatal hardware error 0B9A BMC not responding 0B9B Private I2C bus not responding 0B9C BMC internal exception 0B9D BMC A/D timeout error 0B9E SDR repository corrupt 0B9F SEL corrupt 0BB0...
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Troubleshooting 6-11 POST Error Codes and Messages (continued) Error Code and Message Description Action 0BD7 3rd SMBus device Error An error was detected in the detected access to the 3rd SMBus. 0BD8 3rd SMBus timeout A timeout error occurred in the access to the 3rd SMBus.
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6-12 Troubleshooting POST Error Codes and Messages (continued) Error Code and Message Description Action 8121 Unsupported DIMM detected in DIMM group 8122 Unsupported DIMM detected in DIMM group 8130 Mismatch DIMM See the labels put on the DIMMs to detected in DIMM group make sure that DIMMs of the same type are installed in groups.
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Troubleshooting 6-13 POST Error Codes and Messages (continued) Error Code and Message Description Action Expansion Rom not Start the SETUP and verify the initialized configuration. If this error persists, contact your service representative. Invalid System Contact your service representative. Configuration Data System Configuration Data Read Error Resource Conflict...
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6-14 Troubleshooting The following figures show the location of specific components referenced in the POST Error Codes and Messages table. Failed CPU or memory modules can be identified with the BIOS NOTE: SETUP utility. Fans Fan 1 Fan 5 Fan 2 Fan 3 Fan 4 CPUs (processors)
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Troubleshooting 6-15 Memory modules DIMM Group #3 DIMM Group #2 DIMM Group #1...
6-16 Troubleshooting Beep Codes If an error occurs during the POST, the server emits beeping codes, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-2-2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that the checksum error occurred on ROM.
Troubleshooting 6-17 SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, write down the on-screen message and contact your sales agent.
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6-18 Troubleshooting POST fails to complete: Is the DIMM board installed? – At least two DIMM boards are required for operation. Is the memory size large? – The memory check may take a few seconds if the memory size is large. Wait for a while. Did you perform any keyboard or mouse operation immediately after you started the server? –...
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Troubleshooting 6-19 The DUMP and SLEEP switches are disabled: Is the server in the Secure Mode? – In the Secure Mode, the DUMP and SLEEP switches are disabled. To release the Secure Mode, enter the password specified with the BIOS setup utility. The keyboard or mouse fails to operate: Is the cable properly connected? –...
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6-20 Troubleshooting Is the server in the Secure Mode? – In the Secure Mode, write access to the floppy disk may be disabled. To release the Secure Mode, enter the password specified with the BIOS setup utility. Fail to access the CD-ROM: Is the CD-ROM properly set in the CD-ROM drive tray? –...
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Troubleshooting 6-21 – The total cable length is up to 3 m, including the internal SCSI cable (55 cm). Are the SCSI controllers (including optional controllers) properly configured? – Use the BIOS setup utility for proper configuration of SCSI devices connected to the SCSI connector on the system board.
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6-22 Troubleshooting Has the CPU been expanded? – If the different revision (stepping) of the processor is installed in the multiprocessor system, Windows 2000 logs the above information every startup. If this message is logged, it is no problem for operation. The OS presents unstable operation <Windows 2000>: Did you update the system? –...
Troubleshooting 6-23 Problems with EXPRESSBUILDER When the server is not booted from the EXPRESSBUILDER CD-ROM, check the following: Did you set the EXPRESSBUILDER during POST and restart the server? – If you do not set the EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.
6-24 Troubleshooting Problems with Express Setup Following message appeared when you tried to install Express Setup to the hard disk that has smaller capacity than the specified partition size: The specified partition size has exceeded the capacity of the hard disk. The setup created the partition at the maximum size that can be reserved on the hard disk.
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Troubleshooting 6-25 [Complete] does not appear on [Role of Computer] screen. – [Complete] does not appear if the Setup File that has already been created is loaded. – [Complete] appears only when you first enter the [Role of Computer] screen. Once you go to the next screen from [Role of Computer], [Complete] will not appear even if you enter [Back] to go back to the [Role of Computer] screen.
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6-26 Troubleshooting Connected more than two Network adapters and specified different protocols for each adapter, but all the protocols are specified on each adapter. – It's a design. Each adapter is specified so that all the installed protocols can be used. The values that cannot be specified during Express Setup will all be specified by default values.
Troubleshooting 6-27 Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble on the disk array in this system. Problems with Master Control Menu The master control menu fails to appear: Is Shift pressed? –...
6-28 Troubleshooting Collecting Event Log This section describes how to collect the log of various events that occurred on the server. If STOP error, system error, or stall occurred, follow the IMPORTANT: procedure below after restarting the system. Windows 2000 Click [Administrative Tools] →...
Troubleshooting 6-29 Collect Configuration Information This section describes how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. If STOP error, system error, or stall occurred, follow the IMPORTANT: procedure below after restarting the system. Windows 2000 Point to [Settings] in Start menu, and click [Control Panel].
6-30 Troubleshooting Memory Dump If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the label. You can specify the location to save the diagnostic information as you like. IMPORTANT: Consult with your sales agent before dumping the memory.
Troubleshooting 6-31 Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will do) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory.
6-32 Troubleshooting Backup IPMI Information This section describes how to collect IPMI information. To collect the information, ESMPRO Agent must be installed. Select [Programs] → [ESMPRO Agent] → [ESRAS Utility] from the Start pop-up menu. The [ESRAS Utility] window appears. Select [Latest Information] from the Tree View to collect the information of local computer.
Troubleshooting 6-33 RECOVERY FOR Windows 2000 SYSTEM If any file necessary for running the OS is damaged, use the following procedures to recover the system. IMPORTANT: After recovering the system, see "Updating the System" in Chapter 4 and be sure to update the system. Also on Windows 2000, you need to update all the drivers after the system update.
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6-34 Troubleshooting Press S when the following message appears: Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adapter. Currently, Setup will load support for the following mass storage devices. Select [Other] and press Enter.
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Troubleshooting 6-35 Follow the instruction displayed on the screen. If you write down any file name in which trouble is detected during the procedure, it is useful to diagnose how the system has been damaged. Terminate the procedure if the recovery is successful. You can verify that the replaced files are correctly copied to the hard disk if the computer is restarted normally.
6-36 Troubleshooting OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent. The EXPRESSBUILDER CD-ROM and the Off-line Maintenance Utility Bootable floppy disk you have created contain a file that describes operation of the utility, but do not attempt to use the utility by...
Troubleshooting 6-37 Starting the Off-line Maintenance Utility The Off-line Maintenance Utility may be started in many ways. You can set the Off-line Maintenance Utility to automatically start at an error occurrence in addition to starting it manually. Do not start the Off-line Maintenance Utility while the IMPORTANT: server is operating properly.
6-38 Troubleshooting Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. (Available features vary depending on the way you started the Off-line Maintenance Utility.) See the on-line help for details of the Off-line Maintenance IMPORTANT: Utility. For further information, ask your sales agent. IPMI Information Viewer Provides the functions to view the system event log (SEL), sensor data record (SDR), and field replaceable unit (FRU) and to make a backup copy of them.
Troubleshooting 6-39 RESETTING THE SERVER There are two ways of resetting the server. Resetting the server clears the DIMM memory and the data IMPORTANT: in process. To reset the server when it is not frozen, make sure that no processing is in progress. Hard reset Press the RESET switch at the front of the server.
6-40 Troubleshooting FORCED SHUTDOWN Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the server for at least four seconds. The power is forcibly turned off.
Chapter 7 Upgrading Your Server This chapter describes internal optional devices available for the server, procedures for installing or removing such optional devices, and notes on using them. IMPORTANT: Optional devices described in this chapter may be installed or removed by any user.
7-2 Upgrading your Server SAFETY NOTICES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. Do not disassemble, repair, or alter the server.
Upgrading your Server 7-3 Cloth Do not wear a wool or synthetic cloth to work with the server. Wear anti-static shoes to work with the server. Take off any jewels (a ring, bracelet, or wrist watch) before working with the server. Handling of components Keep any component in an anti-static bag until you actually install it to the server.
7-4 Upgrading your Server DEVICE INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server as in the following procedure. Removing the Side Access Panel To install options in your system, you must remove the access panel on the left-hand side of the system (as viewed from the front).
Upgrading your Server 7-5 Installing the Side Access Panel To install the left-hand side access panel: Check to make sure that no tools or loose parts have been left inside the system chassis. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected.
7-6 Upgrading your Server Bottom Air Duct To install or remove the PCI add-in card, you will need to remove the bottom air duct. Do not assemble the server without installing the bottom air IMPORTANT: duct. No duct installed in the system reduces cooling efficiency and can affect performance or cause damage due to overheating.
Upgrading your Server 7-7 Installation Follow these steps to install the bottom air duct. Align the tabs on the right end of the bottom air duct with the slots on the internal hot-swap fan holder. Install the duct into the chassis so that the tabs on the left end of the duct are aligned with the slots on the rear of the chassis.
7-8 Upgrading your Server Top Air Duct To install or remove the DIMM or processor, you will need to remove the top air duct. Do not assemble the server without installing the top air IMPORTANT: duct. No air duct installed in the system reduces cooling efficiency and can affect performance or cause damage due to overheating.
Upgrading your Server 7-9 Installation Follow these steps to install the top air duct. Align the tabs on the right end of the top air duct with the slots on the internal hot-swap fan holder. Install the air duct into the chassis so that the tabs on the left end of the duct are aligned with the slots on the rear of the chassis.
7-10 Upgrading your Server 3.5-inch Hard Disk Your system supports a variety of SCSI hard disk drives installed in the system’s hard disk drive bay. Contact your sales representative or dealer for a list of approved devices. IMPORTANT: Make sure to use hard disk drives authorized by the server manufacturer. Installing a third-party hard disk drive may cause a failure of the hard disk drive as well as the server.
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Upgrading your Server 7-11 Locate the slot in which you are going to install a hard disk drive. The server has five slots. Install hard disk drives in ascending order of the SCSI ID numbers. The SCSI IDs assigned to the slots are all determined: SCSI ID0 to SCSI ID4 from right to left.
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7-12 Upgrading your Server IMPORTANT: Push the hard disk drive until the handle hook butts to the frame. Carefully hold the hard disk drive with both hands. Handle Slowly close the handle. The handle is locked when a "click" is heard. Be careful not to get your finger caught between the handle IMPORTANT: and tray.
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Upgrading your Server 7-13 Handle Hook Handle Hook Figure viewed from the bottom of the device bay Close the door opened in step 2.
7-14 Upgrading your Server Removal Perform the following steps to remove a hard disk drive. If removing a failed hard disk drive, confirm the slot in which the NOTE: DISK lamp of the hard disk drive is amber before starting the removal. See the section Preparing for Upgrade described earlier to prepare.
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Upgrading your Server 7-15 The auto-rebuild feature is available for the RAID1 or RAID5 disk array configurations. Auto-rebuild is carried out when you hot-swap a failed hard disk with a new one (replacing the disk drive with a new one while the server is powered up). The DISK lamp flashes green and amber alternatively to indicate the auto-rebuild is in process.
7-16 Upgrading your Server Hard Disk Drive Cage The Hard Disk Drive cage can be equipped with five hard disks of the built-in type. HDD cage Screws SCSI cable HSBP cable (6-mm long, (long) 5 pcs.) Screws (8-mm long, 4 pcs.) With the installation of an additional HDD cage, the server can contain up to 10 hard disks.
Upgrading your Server 7-17 Installation Install the HDD cage as explained in the following procedure. See the section Preparing for Upgrade described earlier to prepare. Remove the left-hand side access panel as described earlier. Remove the cover of the cooling fan unit. Release the three dummy panels located at the bottom of the cabinet where the hard disk drive cage is to be installed.
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7-18 Upgrading your Server Slide the new HDD cage into the chassis, approximately half way. This will allow the interface cable to be connected easily. Disconnect the SCSI cable from the Ultra320 (A) connector on the motherboard. Disconnect the power cables and HSBP (A) cable from the primary HDD cage. Primary HDD cage Power cables HSBP (A) cable...
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Upgrading your Server 7-19 Disconnect the three hot swap fan cables from the motherboard. Fan 5 Fan 4 Fan 3 Remove the five screws securing the primary HDD cage and pull the cage toward the front of the server (approx. 2 cm). Primary HDD cage Remove the three screws securing the hot swap fan unit.
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7-20 Upgrading your Server Connect the SCSI cable to the Ultra320 (B) connector on the motherboard. See Chapter 8 for details. Tabs SCSI backplane Hot-swap fan unit Standard SCSI cable Connect the other end of the SCSI connector to the HDD cage. See Chapter 8 for details. SCSI cable Primary HDD cage Secondary HDD cage...
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Upgrading your Server 7-21 Connect the power cables to the power connectors. Reinstall the HSBP cable from the HSBP (A) connector to the primary HDD cage and reinstall the SCSI cable from the Ultra 320 (A) connector to the primary HDD cage. See Chapter 1 for the locations of the HSBP connectors on the motherboard.
7-22 Upgrading your Server Power Supply The addition of a third hot-swap power supply makes your system so that it has redundant power and can be operated continuously without interruption if either of the power supplies malfunction. Installation To install the optional hot-swap power supply, perform the following procedures: See the section Preparing for Upgrade described earlier in this chapter.
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Upgrading your Server 7-23 AC power lamp Use the status LED and the POST to verify whether the power supply functions properly. See Chapter 1 for details of error indications.
7-24 Upgrading your Server Hot-Swapping a Power Supply Your system power is hot swappable only if your system is equipped with three power supplies. If a supply malfunctions it is hot swappable. When you are swapping out a faulty power supply, you can determine which one to remove by checking the status LED panel indicator on each supply.
Upgrading your Server 7-25 5.25-inch Device The server contains two slots in which backup devices including CD-ROM and magnetic tape drives can be installed. Slot 2 Slot 1 IMPORTANT: Set "OFF" for the terminating resistor of the backup device you are going to install, and set a SCSI ID different from those of other devices.
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7-26 Upgrading your Server Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information.
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Upgrading your Server 7-27 Single-height device Double-height device Connect the SCSI interface cable to the device. See "Cable connection" for details. To device installed in slot 1 (bottom) To device installed of 5.25-inch in slot 2 (top) of device bay 5.25-inch device Not used To SCSI connector...
Upgrading your Server 7-29 Option Boards Your server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI expansion slots. This section describes how to install and remove the PCI option boards. The I/O expansion slots in your server are located on the system board.
7-30 Upgrading your Server Installation Use the following process to install a PCI board into a PCI slot on the motherboard. IMPORTANT: Some types of board require the connector cap on the adjacent slot to be removed when they are installed. 3.3 V or universal PCI boards can be installed in PCI board slots #1, #5, and #6.
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Upgrading your Server 7-31 Remove the expansion slot cover from the inside of the cabinet by pushing on the back of the expansion slot cover with your fingers. Save the expansion slot cover for future use. Remove the option board from its protective wrapper, holding the board only by the edges. Do not touch the board components or the gold connectors.
7-32 Upgrading your Server Close the retention tab. Connect any external cables (if they are needed) to the installed option board. Reinstall the bottom air duct removed earlier. See the section Bottom Air Duct. Replace the left side access panel and close the front door. Plug in the system power cord, and power on the system.
Upgrading your Server 7-33 Reinstall the botton air duct removed earlier. Replace the left side access panel and close the front door. Plug in the system power cord, and power on the system. Disk Array Controller Board The disk array controller board is an optional PCI board provided to improve data reliability. Installing the disk array controller board allows you to use hard disks in the device bays of the server and those in the optional expansion disk cabinet in the disk array configuration.
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7-34 Upgrading your Server The available capacity of the hard disks in the disk array configuration will be lower than the capacity of the hard disks in a standard configuration, but the disk reliability is much improved. On the Advanced menu of the BIOS utility SETUP under submenu PCI Configuration, set the parameter "Option ROM Scan", to Enabled.
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Upgrading your Server 7-35 Use this procedure to install a RAID controller board. Install the RAID controller board into any PCI slot on the system board. See Installing an Option Board earlier in this chapter. Cable the RAID controller board as described below: Remove the end of the SCSI interface cable that is plugged into the Ultra 320 SCSI hard disk drive bay connector (SCSI A) on the system board.
7-36 Upgrading your Server LED connector System board Processor This subsection provides the procedures for removing and installing an Intel Xeon processor in your system. The system board has sockets for two processors. Each Xeon processor plugs into a standard MPGA connector. The processor comes with up to 512K cache. CAUTION Electrostatic discharge (ESD) can damage components;...
Upgrading your Server 7-37 The revision of the secondary processor may be different from the NOTE: one of the primary processor. This does not affect the system operation. Installation Install a CPU according to the following procedure. See the section Preparing for Upgrade described earlier in this chapter. Remove the left-hand side access panel as described earlier in this chapter.
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7-38 Upgrading your Server Pin mark Gently apply pressure equally over the top surface of the processor until it seats in the socket. The processor should fit, do not force the processor into the socket. Push the socket lever down until it snaps into the locked position. Position the heat sink on the processor.
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Upgrading your Server 7-39 Make sure that the heat sink is level. NOTES: If the heat sink is not level, remove it, and then install it again. The following probably causes the heat sink not to be level: – The heat sink is not positioned correctly. –...
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7-40 Upgrading your Server If the indication is either of the following, it is assumed that the heat sink is incorrectly attached. If no abnormality is shown in temperature indication, you can resume the diagnostics. After the diagnostics is complete, power off the server. Processor 2 Temp is higher than Ambient Temp by 30°C or more Processor 2 Temp is higher than CPU1 Temp by 10°C or more If the indication is either of the above, repeat steps 9 and subsequent steps.
Upgrading your Server 7-41 Removal Perform the following steps to remove a CPU. IMPORTANT: Do not remove any CPU unless it is failed. The Intel Xeon processor architecture provides automatic processor termination. This means there is no need to populate a terminator in an unused processor socket when setting up a single processor system;...
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7-42 Upgrading your Server If POST displays an error message, take note of the message and see the POST error messages listed in Chapter 6. Start SETUP and select [Main] → [Processor Settings] → [Processor Retest] → [Enabled] to clear error information of removed CPU (see Chapter 3). This setting is required to change the hardware configuration data.
Upgrading your Server 7-43 DIMM The system board contains six DIMM sockets. Each socket can hold a single 72-bit DIMM module with 128MB, 256MB, 512MB or 1GB of memory. When all six sockets are populated, the system board supports a maximum of 6 GB of memory with 1GB DIMMs.
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7-44 Upgrading your Server IMPORTANT: DIMMs are extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling a DIMM. Do not touch the DIMM terminals or on-board parts by a bare hand or place the DIMM directly on the desk.
Upgrading your Server 7-45 Installation Use the following procedure to install a DIMM. See the section Preparing for Upgrade described earlier to prepare. Remove the left-hand side access panel as described earlier in this chapter. Remove the top air duct. Open the levers at both ends of the socket.
7-46 Upgrading your Server Removal Remove the DIMM using the following procedure. NOTES: To remove the failed DIMM, check the error message appearing in POST or ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. The server operates only when at least two DIMMs are installed.
Upgrading your Server 7-47 Online Spare Memory Feature The online spare memory feature places a memory group as spare memory in standby state. If the current memory group often encounters an uncorrectable error, the online spare memory feature automatically switches to the standby memory group by copying the contents of the current memory group into the standby memory group.
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7-48 Upgrading your Server – Setting BIOS To enable the online spare memory feature, change the setting of the "Memory Configuration" item of the Advanced menu to [Enabled]. The item is factory-set to [Disabled]. Item Parameter Online Spare Memory [Disabled] Enabled Other remarks –...
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Upgrading your Server 7-49 NOTES: The status of a memory bank for which sparing was performed due to an error is not reflected into ESMPRO Manager. When an online spare feature error has occurred, the following is not done through ESMPRO Agent during OS operation immediately after memory recovery (e.g., replacement of error memory) even if the online spare feature works again: –...
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8-2 Internal Cabling Diagrams INTERFACE CABLES An example of the connections of interface cables between devices within the server and external devices is shown below. Standard Configuration The figure below shows an example of the connections in the standard configuration. Hard disks are optional and must be purchased separately.
Internal Cabling Diagrams 8-3 Disk Array Configuration of Built-in Hard Disks For the disk array configuration of hard disks installed in the built-in 3.5-inch device bay, an optional disk array controller board is installed in the server. The SCSI cable connected to the Ultra320 (A) connector is disconnected from the connector on the system board and then connected to the disk array controller board instead.
8-4 Internal Cabling Diagrams Configuration of the HDD Cage The figure below shows a connection when an optional HDD cage is installed below the built-in 3.5-inch device bay. The SCSI IDs in the upper HDD cage (factory-installed) are defined as ID0 to ID4 from right to left.
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Internal Cabling Diagrams 8-5 For a disk array configuration, a disk array controller board having more than one channel is used to connect each channel to both HDD cages. Terminator Option 5.25-inch device bay Mother board Option CD-ROM Floppy disk drive Disk array controller board PCI#1...
8-6 Internal Cabling Diagrams Connecting Additional Disk Cabinets to the Server To connect to the server an additional disk cabinet, or an external SCSI hard disk cabinet, a disk array controller board is required. The additional disk cabinet can be connected to the server equipped with the disk array controller board.
Internal Cabling Diagrams 8-7 Example of a Connection in a Maximum Configuration Up to 122 hard disks can be connected to the server. For the maximum configuration, the cables connected to the built-in 3.5-inch device bay and HDD cage are connected to the SCSI connector on the system board. In addition, four MegaRAID disk array controllers are installed in the server.
8-8 Internal Cabling Diagrams POWER CABLES Internal power connectors are labeled according to the following format: Pnn (nn= numeral). The connector numbers and the built-in devices to which the connectors are connected are shown in the figure below. Option 5.25-inch Power supply device bay Option...
Appendix B IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate interrupt request when installing an optional device. Interrupt Request The factory-set IRQs are assigned as follows: Peripheral Device (Controller) Peripheral Device (Controller) System timer Real-time clock...
B-2 IRQ and I/O Port Address I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 00 - 1F 8-bit DMA control register 20 - 21 Master 8259 programming interface 2E - 2F Configuration 40 - 43 8254 programming interface...
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IRQ and I/O Port Address B-3 Address Chip in Use Reset control F50 - F58 General chipset FE00 - FE3F Chipset BAR4+00 - 0F EDMA2 PCI base address register 4 Notes: Address is a hexadecimal notation The I/O port address of a PCI device is set according to its type and number.
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Appendix C Installing Windows 2000 This section describes the procedures for installing Windows 2000 without using Express Setup tool. WINDOWS 2000 This appendix contains supplemental instructions needed to install and configure hardware and ® software used with the Microsoft Windows 2000 Operating System.
C-2 Installing Windows 2000 Installation Assumption The installation and configuration instructions in this appendix assume the following: You have properly completed the hardware installation. You have run the BIOS Setup Utility to check system configuration. To successfully install Windows 2000 on your IMPORTANT: system, PnP must be enabled in your system BIOS.
Installing Windows 2000 C-3 Preparation Before starting the installation procedure, you need to obtain certain information for use during the installation. The table below lists the information you need in advance for the installation. It is recommended that you obtain the information and record it in the table before starting. After completing the installation, you might want to use the Windows 2000 Control Panel to configure additional devices or Windows 2000 services and facilities.
C-4 Installing Windows 2000 ® Installing Microsoft Windows 2000 Operating System Use the following procedure to set up and perform a clean Windows 2000 Operating System installation on your server. Insert the Windows 2000 CD into the CD-ROM drive and boot your system by pressing CTRL+ALT+Delete.
Installing Windows 2000 C-5 If you change the configuration of the system IMPORTANT: (by adding or removing hardware or operating system software components), or repair the system, you must run the Windows 2000 Update Module again. Installing LAN Adapters The following section includes special driver installation instructions for both LAN adapters used in your system.
C-6 Installing Windows 2000 Re-installing the Network Driver After installing OS and deleting the network drivers, follow the procedure below if you want to re-install the network drivers. Restart OS and logon to your system. [Found New Hardware Wizard] dialog box appears. Click [Next].
Installing Windows 2000 C-7 Display Driver Install the display driver using the following procedure. Insert the EXPRESSBUILDER CD-ROM into the CD-ROM drive. Run the "CD-ROM drive name:\WINNT\VIDEO\W2K\setup.exe". Follow the message on the screen. When the message "Digital Signature Not Found" message appears, click [Yes]. Remove the EXPRESSBUILDER CD-ROM and restart the system following a message on the screen.
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Appendix D Equipment Log Use this table for information about setup and system environment changes. Hardware Main Unit Model name Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Memory #1-A/-B Size Serial No. Date Installed #2-A/-B Size Serial No.
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D-2 Equipment Log Hard Disk (optional HDD cage) Type Serial No. Capacity Date Installed Type number Type Serial No. Capacity Date Installed Type number ID10 Type Serial No. Capacity Date Installed Type number ID11 Type Serial No. Capacity Date Installed Type number ID12 Type...
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Equipment Log D-3 Additional Cabinet for Disk Model name Serial No. Date Installed External Peripheral Device 1 Model name Serial No. Manufacturer Date Installed External Peripheral Device 2 Model name Serial No. Manufacturer Date Installed External Peripheral Device 3 Model name Serial No.
Glossary 1 Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer...
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2 Glossary (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
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Glossary 3 (Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise.
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4 Glossary The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
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Glossary 5 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
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6 Glossary (Liquid Crystal Display) The type of video display used in portable computers. (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. (Megabyte) 1,048,576 bytes.
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Glossary 7 operating system A set of programs that provides the interface between other software programs and the computer. parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
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8 Glossary (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date.
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Glossary 9 setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system.
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10 Glossary (This page is intentionally left blank.)
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Index - i Serial Port B............. 1-7 USB ................. 1-7 Console Redirection........... 3-28 3.5-inch Device Bay..........1-5, 1-8 Cooling Fan..............1-8 3.5-inch Floppy Disk Drive........1-5, 1-8 Cover Open Sensor ..........1-5, 1-8 5.25-inch Device ............7-25 Degradation Feature........... 1-20 Installing ..............7-25 Diagnostic Information (Dr Watson) Removing...............7-28 Collecting...............
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ii - Index Front Door..............1-3 Front View with Front Door Closed ......1-3 Jumper................1-10 Front View with Front Door Opened......1-4 Key Lock..............1-3 Hard Disk Drive ............7-10 Keyboard..............3-8 Installing ..............7-10 Cleaning..............5-6 Removing...............7-14 Keyboard Connector ............1-7 Hard Disk Drive Cage ..........7-16 Installing ..............7-17 Hard Disk Drive LED..........1-14 Lamps..............
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Index - iii Installing ..............7-30 Memory ..............7-46 Removing...............7-32 Option Boards............7-32 Overview..............1-2 Processor..............7-41 Side Access Panel ............ 7-4 Top Air Duct ............7-8 Reset Switch..............1-5 Passwords..............1-23 PCI Board Configuration............3-15 PCI Board Slots..........1-7, 1-10 Safety Notices ............xiv, 7-2 PCI Device ..............3-20 Saving Configuration Data...........
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iv - Index Save Changes & Exit ..........3-31 System Management ..........3-26 Save Custom Defaults..........3-31 System Overview ............1-1 Security Menu............3-21 SYSTEM VIEWER............6-2 Server Menu............3-24 Setup Flow ..............2-2 SETUP Utility TCP/IP Starting..............3-3 Agent Installation...........4-44 Side Access Panel Text Conventions ............xii Installing ..............7-5 Top Air Duct..............7-8 Removing..............7-4 Installing ..............7-9...