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Dell Latitude 7389 2-in-1 Owner's Manual
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Dell Latitude 7389 2-in-1 Owner's Manual

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Dell Latitude 7389 2-in-1
Owner's Manual
Regulatory Model: P29S
Regulatory Type: P29S001

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Summary of Contents for Dell Latitude 7389 2-in-1

  • Page 1 Dell Latitude 7389 2-in-1 Owner's Manual Regulatory Model: P29S Regulatory Type: P29S001...
  • Page 2 Un mensaje de AVISO indica el riesgo de daños materiales, lesiones corporales o incluso la muerte. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, y otras marcas comerciales son marcas comerciales de Dell Inc. o de sus filiales. Puede que otras marcas comerciales sean marcas comerciales de sus respectivos propietarios.

  • Page 3: Table Of Contents

    Contents 1 Trabajo en el equipo............................7 Safety instructions................................7 Turning off your — Windows............................7 Before working inside your computer..........................7 Después de manipular el interior del equipo........................8 2 Extracción e instalación de componentes...................... 9 Screw size list..................................9 Recommended tools................................ 10 Tarjeta Micro Secure Digital (micro-SD)........................
  • Page 4 Ensamblaje de la pantalla..............................23 Removing the display assembly..........................23 Installing the display assembly..........................26 Disipador de calor................................27 Removing heat sink assembly...........................27 Installing heat sink assembly.............................28 Placa base..................................28 Removing system board............................28 Installing system board............................... 31 Coin cell battery................................32 Removing the real time clock (RTC)........................32 Installing real time clock (RTC)..........................32 Teclado....................................
  • Page 5 Docking Option.................................47 Device drivers................................... 47 Especificaciones físicas..............................47 Environmental specifications............................48 5 System setup...............................49 Menú de inicio.................................. 49 Navigation keys................................50 System setup options..............................50 Opciones de la pantalla General (General)........................50 Opciones de la pantalla System Configuration (Configuración del sistema)............. 51 Video....................................54 Opciones de la pantalla Secure Boot (Inicio seguro)....................
  • Page 6 Running the ePSA Diagnostics..........................68 Diagnostic LED.................................69 Real Time Clock reset..............................69 8 Cómo ponerse en contacto con Dell......................71 Contents...

  • Page 7: Trabajo En El Equipo

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 8: Después De Manipular El Interior Del Equipo

    Para evitar daños en la computadora, utilice únicamente la batería diseñada específicamente para esta computadora Dell. No utilice baterías diseñadas para otros equipos Dell. Conecte los dispositivos externos, como un replicador de puerto o la base para medios y vuelva a colocar las tarjetas, como una tarjeta ExpressCard.

  • Page 9: Extracción E Instalación De Componentes

    Extracción e instalación de componentes Esta sección ofrece información detallada sobre cómo extraer o instalar los componentes de su equipo. Temas: • Screw size list • Recommended tools • Tarjeta Micro Secure Digital (micro-SD) • Subscriber Identity Module (SIM) Card •...

  • Page 10: Recommended Tools

    Battery WLAN WWAN EDP Bracket USB Type C Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Tarjeta Micro Secure Digital (micro-SD) Removing the Micro Secure Digital (SD) Card CAUTION:...

  • Page 11: Installing The Micro Sim Card Or Micro Sim Card Tray

    Installing the micro SIM card or micro SIM card tray Place the SIM card in the SIM card tray. Align and push the SIM tray back into the SIM tray slot. NOTE: Micro SIM card tray is available only for systems that are shipped with WWAN card. Follow the procedure in After working inside your computer Cubierta de la base...

  • Page 12: Instalación De La Cubierta De La Base

    In such an instance, the entire system should be replaced. Contact https://www.dell.com/support assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers. Removing the battery Follow the procedure in Before working inside your computer. Remove:...

  • Page 13: Installing Battery

    Installing battery Insert the battery into the slot on the computer. Connect the battery cable to the connector on the system board. Replace the M 2 x 4L screws to secure the battery to the computer. Install the: base cover SIM card Micro SD card NOTE:...

  • Page 14: Installing The Nvme Ssd

    To remove the NVMe SSD card: Loosen the M2.0 x 3.0 screws that secure SSD thermal bracket [1]. b Lift the thermal bracket from the SSD card [2,3]. Slide and remove the SSD card from the slot [4]. Installing the NVMe SSD Insert the NVMe SSD card into the connector.

  • Page 15: Installing The Wlan Card

    NOTE: To remove both cards if equipped and no need to remove the blank filler. base cover battery NOTE: Disconnect and remove the battery from the system board. To remove the WLAN card: Remove the M2.0 x 3.0 screw that secures the metal bracket to the WLAN card [1]. b Lift the metal bracket [2].

  • Page 16: La Tarjeta Wwan

    la tarjeta WWAN Removing the WWAN card Follow the procedure in Before working inside your computer. Remove: MicroSD card SIM card NOTE: To remove both cards if equipped and no need to remove the blank filler. base cover battery NOTE: Disconnect and remove the battery from the system board.

  • Page 17: Placa De Alimentación

    Install the: battery base cover SIM card MicroSD card NOTE: To install both cards if equipped. Follow the procedure in After working inside your computer. NOTE: The IMEI number can also be found on the WWAN card. Placa de alimentación Removing the power board Follow the procedure in Before working inside your...

  • Page 18: Installing The Power Board

    Installing the power board Insert the power board into the slot. Replace the M2.0x3.0 screws to secure the power board to the computer. Connect the power board cable to the connector on the system board. Affix the coin cell battery in the slot on the computer. Install the: battery base cover...
  • Page 19 To release the speaker module: Disconnect the speaker cable from the connector on the system board [1]. b Un route the speaker cable from the retention clips and remove the tapes that secure the speaker cable [2]. To remove the speaker module: Un route the speaker cable by removing the tapes near the palm rest [1].

  • Page 20: Installing The Speaker Module

    NOTE: You can use a plastic scribe to lift the speaker module from the computer. Installing the speaker module Place the speaker module into the slots on the computer. Route the speaker cable through the routing channel and secure it with the tapes. Connect the speaker cable to the connector on the system board.

  • Page 21: Installing The Led Board

    NOTE: To remove both cards if equipped and no need to remove the blank filler. base cover battery To remove the LED board: Disconnect the LED board cable from the LED board [1]. b Remove the tape that secures the LED board to the touchpad panel [2]. Remove the M2 x 3 screws that secure the LED board [3].

  • Page 22: Removing The Smart Card Cage

    Removing the smart card cage NOTE: Always remove the smart card from the smart card reader. Follow the procedure in Before working inside your computer. Remove: MicroSD card SIM card NOTE: To remove both cards if equipped and no need to remove the blank filler. base cover battery SSD card...

  • Page 23: Installing The Smart Card Cage

    Installing the smart card cage Slide the smart card cage into the slot to align with the screw holders on the computer. Replace the M2.0 x 1.7 screws to secure the smart card cage to the computer. Affix the thermal pad on the SSD slot. Affix the smart card cable and connect it to the USH board on the computer .
  • Page 24 NOTE: To remove both cards if equipped and no need to remove the blank filler. base cover battery WLAN card WWAN card Disconnect the : IR camera and touchscreen cable [1]. b Remove the M 2 x 1.7L screws that secure the eDP bracket and lift it away from the computer [2]. Disconnect the eDP cable from the system board [3].
  • Page 25 Lift the base of the computer away from the display assembly. To remove the display assembly: NOTE: Open the Laptop as shown in the illustration above. Remove the M2.5 x 4.0 screws that secure the display hinge brackets [1]. Extracción e instalación de componentes...

  • Page 26: Installing The Display Assembly

    CAUTION: Hold the LCD assembly in place as the screws are removed, to prevent it from falling over and possible damage. b Lift the display assembly away from the computer [2]. Installing the display assembly Place the base of the computer on a flat surface. Install the display assembly by aligning it with the display hinge screw holders.

  • Page 27: Disipador De Calor

    Disipador de calor Removing heat sink assembly Follow the procedure in Before working inside your computer. Remove the: Micro SD SIM card NOTE: To remove both cards if equipped and no need to remove the blank filler. base cover battery To remove the heat sink assembly: NOTE: To remove the eDP cable, refer...

  • Page 28: Installing Heat Sink Assembly

    Installing heat sink assembly Align the heat sink assembly with screw holders on the system board. Replace the 1 M2.0 x 3.0 screws to secure the heat sink to the system board. NOTE: Tighten the screws on the system board in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink. Replace the 1 M2.0 x 2.0 screws to secure the fan to the system board.
  • Page 29 Disconnect the eDP cable: NOTE: To disconnect the eDP cable, remove the M 2 x 1.7L screws that secure the eDP bracket and lift it away from the computer. Disconnect the eDP cable from the system board. To release the cables: Flip the coin cell battery to reveal the speaker cable [1].
  • Page 30 Peel the tapes that secure antenna cables and un route the cables from the routing clips. To remove the system board: Remove the M2.0 x 4L screws from the USB Type-C bracket [1]. b Lift the USB Type-C bracket from the Type-C module [2]. Remove the M2.0 x 3.0 screws that secure the system board to the computer [3].

  • Page 31: Installing System Board

    Installing system board Align the system board with the screw holders on the computer. Replace the M2.0 x 3.0 screws to secure the system board to the computer. Place the USB Type-C bracket on the Type-C module. Replace the M 2.0 x 4L screws to secure the USB Type-C bracket to the Type-C module. Route the antenna cable through the routing clips and affix the tapes to secure the antenna cables.

  • Page 32: Coin Cell Battery

    SIM card tray Micro SD Follow the procedure in After working inside your computer. Coin cell battery Removing the real time clock (RTC) Follow the procedure in Before working inside your computer. Remove the: Mircro SD card SIM card NOTE: To remove both cards if equipped and no need to remove the blank filler.

  • Page 33: Teclado

    SSD card battery base cover MicroSD card SIM card NOTE: To install both cards if equipped. Follow the procedure in After working inside your computer. Teclado Removing keyboard assembly NOTE: The keyboard and the keyboard tray together are called the keyboard assembly. Follow the procedure in Before working inside your computer.
  • Page 34 To remove the keyboard: Remove the M2.0 x 3.0 screws that secure the keyboard to the chassis [1]. b Lift the keyboard from the chassis [2]. Extracción e instalación de componentes...

  • Page 35: Removing Keyboard From The Keyboard Tray

    Removing keyboard from the keyboard tray Follow the procedure in Before working inside your computer. Remove the keyboard assembly Remove the keyboard from the keyboard support tray: Remove the M2.0 x 2.0 screws that secure the keyboard to the keyboard assembly [1]. b Lift the keyboard away from the keyboard support tray [2].

  • Page 36: Reposamanos

    SSD card battery base cover SIM card MicroSD card NOTE: To install both cards if equipped. Follow the procedure in After working inside your computer. Reposamanos Replacing palm rest Follow the procedure in Before working inside your computer. Remove the: base cover battery SSD module...
  • Page 37 keyboard assembly system board display assembly speaker heat sink assembly WLAN card WWAN card SSD module battery base cover Follow the procedure in After working inside your computer. Extracción e instalación de componentes...

  • Page 38: Technology And Components

    Technology and components This chapter details the technology and components available in the system. Topics: • USB features • HDMI 1.4 USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers.

  • Page 39: Speed

    Speed Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and Full- Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility.

  • Page 40: Compatibility

    • USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before.

  • Page 41: Advantages Of Hdmi

    Advantages of HDMI • Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality. • Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a simple, cost-effective manner •...

  • Page 42: Especificaciones Del Sistema

    Especificaciones del sistema NOTA: Las ofertas pueden variar según la región. las especificaciones siguientes son únicamente las que deben incluirse por ley con el envío del equipo. Para obtener más información acerca de la configuración de su equipo, vaya a Ayuda y soporte técnico de su sistema operativo de Windows y seleccione la opción para ver información sobre el equipo.

  • Page 43: Display Specifications

    Función Especificación • Procesador Intel Core i5-7300U (de doble núcleo, 2,6 GHz hasta 3,5 GHz, memoria caché de 3 M, 15 W), vPro • Procesador Intel Core i7-7600U (de doble núcleo, 2,8 GHz hasta 3,9 GHz, memoria caché de 4 M, 15 W), vPro Display specifications Feature Specification...

  • Page 44: Opciones De Almacenamiento

    Feature Specification Internal interface High-definition audio External interface Microphone-in, stereo headphones, and universal audio jack Speakers Internal speaker amplifier 2 W (RMS) per channel Volume controls Volume control buttons and Hot keys Opciones de almacenamiento Función Especificación Opciones de • SSD PCIe 2280 M.2 de 256 GB almacenamiento •...

  • Page 45: Ports And Connector Specifications

    Feature Specification Sensor size 11.9 mm x 11.9 mm Sensor pixel size 180x180 pixels Ports and connector specifications Feature Specification Audio • Universal audio jack • Volume buttons Video HDMI 1.4 • One USB 3.1 Gen 1 • One USB 3.1 Gen 1 with PowerShare •...

  • Page 46: Ac Adapter Specifications

    AC adapter specifications Feature Specification Type 45 W, 65 W, 90 W with USB Type-C Input voltage 100 V AC to 240 V AC Input current—maximum 1.3 A/1.5 A/1.7 A Input frequency 50 Hz to 60 Hz Output current—45 W •...

  • Page 47: Docking Option

    Coin cell battery • 3 V CR2032 lithium coin cell Docking Option Table 6. Docking options Feature Specifications Dell Dock WD15 Type Dell Wireless dock D6000 Device drivers Feature Specification Type Wacom PCAP technology Especificaciones físicas Función Especificación Altura de la parte...

  • Page 48: Environmental Specifications

    Función Especificación Altura de la parte 0,70 pulgadas (18,75 mm de borde delgado) (19,83 mm de borde estándar) posterior Anchura 305,1 mm (12 pulgadas) Profundidad 8,26 pulgadas (210.0 mm de borde delgado) (211 mm de borde estándar) Peso 3,11 lbs (1,41 kg) Environmental specifications Table 7.

  • Page 49: System Setup

    Menú de inicio Presione <F12> cuando aparezca el logotipo de Dell para iniciar un menú de inicio de única vez con una lista de los dispositivos de inicio válidos para el sistema. Los diagnósticos y las opciones de configuración del BIOS también se incluyen en este menú. Los dispositivos que aparecen en el menú...

  • Page 50: Navigation Keys

    – Actualización del Flash de BIOS – Diagnóstico – Cambiar la configuración de Boot Mode (Modo de inicio) Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system.

  • Page 51: Opciones De La Pantalla System Configuration (Configuración Del Sistema)

    Opción Descripción • CD/DVD/CD-RW Drive (Unidad de CD/DVD/CD-RW) • Onboard NIC (NIC incorporada) Opciones de • Windows boot manager (Administrador de inicio de Windows) secuencia de inicio • WindowsIns Opciones de la lista • Legacy (Heredado) de inicio • UEFI (opción seleccionada de manera predeterminada) Opciones de inicio Esta opción permite cargar la ROM de opción heredada.
  • Page 52 BIOS si la opción "Enable External USB Port" (Activar puerto USB externo) está desactivada. Configuración de Esta sección permite la conexión a la familia Dell WD y TB de estaciones de acoplamiento (Tipo C), acoplamiento Tipo C independientemente de la configuración del adaptador Thunderbolt o USB.
  • Page 53 Opción Descripción Keyboard Backlight Con la opción de CA, la expiración de tiempo de la retroiluminación del teclado disminuye la iluminación. La función Timeout on AC de iluminación del teclado principal no se ve afectada. La Iluminación del teclado seguirá siendo compatible con los distintos niveles de iluminación.

  • Page 54: Video

    Opción Descripción • Secure Digital (SD) card Boot (Inicio de tarjeta Secure Digital [SD]): activada de forma predeterminada • Secure Digital (SD) Card Read-only Mode (Modo de solo lectura de tarjeta Secure Digital [SD]) Video Option Description LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD brightness is independent for battery and AC adapter.

  • Page 55: Opciones De La Pantalla Performance (Rendimiento)

    Opción Descripción • 64 MB • 128 MB (opción activada de manera predeterminada) Opciones de la pantalla Performance (Rendimiento) Opción Descripción Multi-Core Support Este campo especifica si el proceso tiene uno o todos los núcleos activados. El rendimiento de algunas aplicaciones mejora si se utilizan más núcleos.
  • Page 56 • Enable USB Wake Support (Activar compatibilidad para activación USB) • Wake on Dell USB-C dock (Acoplamiento para activación USB-C de Dell) Configuración predeterminada: la opción está desactivada. Wake on WLAN Permite activar o desactivar la función que activa el equipo desde el estado de apagado mediante una señal de la LAN.

  • Page 57: Opciones De La Pantalla Comportamiento Durante La Post

    Opción Descripción NOTA: Puede que no todos los modos de carga estén disponibles para todas las baterías. Para activar esta opción, se debe deshabilitar la opción Configuración avanzada de carga de la batería. Modo de suspensión • OS Automatic selection (Selección automática de sistema operativo) (opción activada de manera predeterminada) Force S3 Type-C connector...

  • Page 58: Capacidad De Administración

    Opción Descripción Fastboot Le permite acelerar el proceso de inicio al omitir algunos de los pasos de compatibilidad. Las opciones son: • Mínimo (activada de manera predeterminada) • Completo • Automático Extended BIOS Le permite crear una demora adicional previa al inicio. Las opciones son: POST Time •...

  • Page 59: Opciones De La Pantalla Wireless (Inalámbrico)

    Opción Descripción Trusted Execution (Ejecución de confianza): desactivado de forma predeterminada. Opciones de la pantalla Wireless (Inalámbrico) Opción Descripción Interruptor de Permite elegir los dispositivos inalámbricos que se pueden controlar mediante el conmutador inalámbrico. Las conexión opciones son: inalámbrica • WWAN •...

  • Page 60: System Logs

    If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Restart the computer. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.

  • Page 61: Assigning A System Setup Password

    NOTE: System and setup password feature is disabled. Assigning a system setup password You can assign a new System or Admin Password only when the status is in Not Set. To enter the system setup, press F2 immediately after a power-on or re-boot. In the System BIOS or System Setup screen, select Security and press Enter.

  • Page 62: Software

    Microsoft Windows 10 Home (64 bits) Downloading drivers Turn on the notebook. Go to Dell.com/support. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

  • Page 63: Chipset Driver

    Chipset driver The chipset driver helps the system identify the components and install necessary drivers accurately. Verify that the chipset was installed in the system by checking the below controllers. Many of the common devices are visible under Other Devices if no drivers are installed. The unknown devices disappear once you install the chipset driver.

  • Page 64: Intel Management Engine

    Intel Management Engine Verify if the Intel Management Engine is already installed in the computer. Table 12. Intel Management Engine Before Installation After Installation Realtek PCI-E Memory Card Verify if the Realtek PCI-E Memory Card is already installed in the computer. Table 13.
  • Page 65 Software...

  • Page 66: Graphics Controller Driver

    Verify if the graphics controller driver is already installed in the computer. Table 14. Graphics controller driver Before Installation After Installation Network drivers Install the WLAN and Bluetooth drivers from the Dell support site. Table 15. Network drivers Before installation After installation Realtek Audio Verify if audio drivers are already installed in the computer.

  • Page 67: Serial Ata Drivers

    Serial ATA drivers Install the latest Intel Rapid Storage driver for best performance. Using the default Windows storage drivers is not recommended. Verify if the default serial ATA drivers are installed in the computer. Security drivers This section lists the security devices in the Device Manager. Security device drivers Verify if the security device drivers are installed in the computer.

  • Page 68: Solución De Problemas

    Invoke diagnostics boot by either of the methods that are suggested below: Power on the computer. As the computer boots, press the F12 key when the Dell logo is displayed. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.

  • Page 69: Diagnostic Led

    Real Time Clock reset The Real Time Clock (RTC) reset function allows you to recover your Dell system from No POST/No Boot/No Power situations. To initiate the RTC reset on the system make sure system is in a power-off state and is connected to power source . Press and hold the power button for 25 seconds and then release the power button.
  • Page 70 • TPM on and Active • Key Databases • System Logs The following items may or may not reset based on your custom BIOS setting selections: • The Boot List • Enable Legacy OROMs • Secure Boot Enable • Allow BIOS Downgrade Solución de problemas...

  • Page 71: Cómo Ponerse En Contacto Con Dell

    Dell. Dell proporciona varias opciones de servicio y asistencia en línea o telefónica. Puesto que la disponibilidad varía en función del país y del producto, es posible que no pueda disponer de algunos servicios en su área. Si desea ponerse en contacto con Dell para tratar cuestiones relacionadas con las ventas, la asistencia técnica o el servicio de atención al cliente:...

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