Page 1 NEC Express Server Express5800 Series Express5800/R320c-E4 Model Number: N8800-173F, EXP320P Express5800/R320c-M4 Model Number: N8800-174F, EXP320Q Maintenance Guide (Linux) Chapter 1 Maintenance Chapter 2 Configuring and Upgrading the System Chapter 3 Useful Features 30.104.01-105.01 September 2014, First Edition © NEC Corporation 2014...
Page 2: Documents For This Product
Installation Guide (Linux) Chapter 1: Installing Operating Installation of OS and drivers, and precautions for installation System Chapter 2: Installing Bundled Installation of bundled software, such as NEC ESMPRO Software Maintenance Guide (Linux) Chapter 1: Maintenance Server maintenance and troubleshooting...
Page 3: Table Of Contents
Maintenance of the Server ........................26 Start and Stop of Components ......................27 4.1.1 Available status ........................27 4.1.2 Procedure in NEC ESMPRO Manager ................28 4.1.3 Procedure in ft Server Utility ....................29 Check and Clear of MTBF Information .....................30 4.2.1 Available status ........................30 4.2.2 Procedure in NEC ESMPRO Manager ................31...
Page 4: Table Of Contents
Contents BIOS Update ..........................34 4.5.1 Available status ........................34 4.5.2 Procedure in NEC ESMPRO Manager ................35 4.5.3 Procedure in ft Server Utility ....................37 BMC Firmware Update ........................39 4.6.1 Available status ........................39 4.6.2 Procedure in ft Server Utility ....................40 Checking the Duplicating Operation of Modules ..................42 Evaluate Startup and Stop of PCI Modules ..................42...
Page 5: Table Of Contents
2.1.1 Offline Tools ........................168 2.1.2 Starting BMC Configuration ....................168 Features of BMC Configuration ..................... 169 2.2.1 Main Menu ........................169 2.2.2 Setting BMC Configuration....................170 2.2.3 Initializing BMC ........................ 180 2.2.4 Resetting BMC ......................... 180 Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 6: Table Of Contents
Starting EXPRESSBUILDER ......................187 Menus of EXPRESSBUILDER ...................... 187 Utilities Provided by EXPRESSBUILDER ..................189 EXPRESSSCOPE Engine 3 ........................190 NEC ESMPRO ............................191 NEC ESMPRO Agent (Linux) ......................191 NEC ESMPRO Manager ....................... 191 Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 7: Notations Used In This Document
This server is equipped with one of the following drives. These drives are referred to as optical disk drive in this document. • DVD-ROM drive • DVD Super MULTI drive Removable media Unless otherwise stated, removable media described in this document refers to both of the following. • USB flash drive • Flash FDD Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 8: Abbreviations Of Operating Systems (Linux)
Red Hat Enterprise Linux 6 Server Red Hat Enterprise Linux 6 (x86_64) POST POST described in this document refers to the following. • Power On Self-Test BMC described in this document refers to the following. • Baseboard Management Controller Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 9: Trademarks
Trademarks Trademarks EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation. Microsoft, Windows, Windows Server, Windows Vista, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States.
Page 10: Regulatory Notices
BSMI Statement Korean KC Standards Registration NO. : KCC-REM-NEC-EXP320Q Basic Model Number : EXP320Q Trade Name or Registrant : NEC CORPORATION Equipment Name : FT Server Manufacturer : NEC CORPORATION Turkish RoHS information relevant for Turkish market EEE Yönetmeliğine Uygundur.
Page 11 造した製品です。回線への接続について本体を公衆回線や専用線に接続する場合は、本体に直接接続せず、技術基準に適合し認定されたボードまたはモデム等の通信端末機器を介して使用してください。電源の瞬時電圧低下対策についてこの装置は、落雷等による電源の瞬時電圧低下に対し不都合が生じることがあります。電源の瞬時電圧低下対策としては、交流無停電電源装置（UPS）等を使用されることをお勧めします。レーザ安全基準についてこの装置にオプションで搭載される光学ドライブは、レーザに関する安全基準（JIS C-6802、IEC 60825-1）クラス 1 に適合しています。 Vietnum Complying with “CIRCULAR, No.30/2011/TT-BCT (Hanoi, August 10 2011), Temporary regulations on content limit for certain hazardous substances in electrical products” Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 12 концентрації до 1000 частин на мільйон; полібромбіфеноли (PBB) – не перевищує 0,1% ваги речовини або в концентрації до 1000 частин на мільйон; полібромдефенілові ефіри (PBDE) – не перевищує 0,1 % ваги речовини або в концентрації до 1000 частин на мільйон. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 13 Outside the European Union If you wish to dispose of used electrical and electronic products outside the European Union, please contact your local authority and ask for the correct method of disposal. India This product is RoHS compliant. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 14: Warnings And Additions To This Document
This document is subject to change at any time without notice. Do not make copies or alter the document content without permission from NEC Corporation. If you have any concerns, or discover errors or omissions in this document, contact your sales representative.
Page 15: Chapter 1 Maintenance
Describes how to reset the server and clear the BIOS settings. Refer to this section when the server is not working or when you want to restore BIOS settings to the factory settings. 11. System Diagnostics Describes the system diagnostics of this server. 12. Offline Tools Describes tools for preventive maintenance of this product. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 16: Transfer, Relocation, And Disposal
Important NEC assumes no liability for data leakage should the product be transferred to a third party without erasing the data. Data seems to be erased when you empty "Trash" or execute the "format" command. However, the actual data remains on the hard disk drive.
Page 17: Disposal Of The Server And Consumables
Some components including fans, batteries, and the optical disk drive work for a limited period of time and require replacement. For stable operation of the server, NEC recommends you regularly replace these components. Contact your sales representative for information on replacement or the lifetime of components.
Page 18: Relocation And Storage
4. Disconnect all the cables from the server. 5. Remove CPU/IO modules and 4U frame. 6. Carry the removed CPU/IO modules and 4U frame separately. 7. Pack the server securely to protect from damage, shock, and vibration. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 19 Check and adjust the system clock before operating after relocating or storing the server. • If the system clock time is significantly delayed or advanced over time in spite of adjustment, contact your sales representative. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 20: Daily Maintenance
We recommend that the latest update always be applied for stable system. NEC corporate site: http://www.nec.com/ [Support & Downloads] Checking Alerts Use NEC ESMPRO Manager to constantly verify that no abnormalities are detected on the monitored server and that no alerts have been issued. Example image of NEC ESMPRO Manager AlertViewer...
Page 21: Checking Status Led
Slot 1 Slot 3 Slot 5 Slot 7 If the indicator shows the server abnormality, contact your sales representative. For the functions and descriptions of the LED, see Chapter 1 (6.1 Error Messages by LED Indication). Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 22: Making Backup Copies
Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
Page 23: Cleaning The Server
3. Soak a soft cloth in water, squeeze it firmly and wipe the server with it once again. 4. Wipe the server with a dry cloth. 4. Clean the rear panel of the server. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 24: Cleaning Tape Drive
Wipe optical disks from the center to the outside. Use only CD-ROM cleaner if necessary. Cleaning an optical disk with record spray/cleaner, benzene, or thinner causes damage to the optical disk contents. At worst, inserting the DVD/CD-ROM into the server may cause failure. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 25: User Support
User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: Check if the power cord and cables to other products are properly connected.
Page 26: Maintenance Of The Server
– – – – Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft Server Utility –: Not supported The server does not support maintenance feature for the components listed below.
Page 27: Start And Stop Of Components
PCI module • Power supply stop • Duplex • Broken • Forced stop • Firmware Update Complete • Diagnostics Passed You can view the state of component by NEC ESMPRO Manager or ft Server Utility. Tips Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 28: Procedure In Nec Esmpro Manager
Chapter 1 Maintenance 4. Maintenance of the Server 4.1.2 Procedure in NEC ESMPRO Manager Perform the procedure below to start component. 1. Select General screen of the target component under the ft System tree in Information of server state/constitution. 2. Check that the current status of the target component is available. The status is shown on Status Information display of General screen.
Page 29: Procedure In Ft Server Utility
The stop result can be verified by "State" of target component. Note that state display is not refreshed automatically, you need to select Refresh to check Current state. Sample screen of ft Server Utility CPU module Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 30: Check And Clear Of Mtbf Information
• MTBF is lower than the threshold. PCI module • Broken • MTBF is lower than the threshold. The status of component can be verified on screen of NEC ESMPRO Manager or ft Server Tips Utility. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 31 Chapter 1 Maintenance 4. Maintenance of the Server 4.2.2 Procedure in NEC ESMPRO Manager Perform the procedure below to clear (initialize) MTBF information of component. 1. Select General screen of the target component under the ft System tree in Information of server state/constitution.
Page 32 4. Select Clear button in MTBF Clear of the target component. If the Number of Faults in MTBF information on the screen of target component becomes Tips zero, MTBF information is cleared. 5. Start the component. Sample screen of ft Server Utility PCI Module Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 33: Diagnostics
Chapter 1 Maintenance 4. Maintenance of the Server Diagnostics The current version of utility does not support this feature. Dump Collection The current version of utility does not support this feature. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 34: Bios Update
The table below shows the potential cases in which the BIOS update can be performed. Component Status of component CPU module • Offline The status of component can be verified on screen of NEC ESMPRO Manager or ft Server Tips Utility. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 35 Chapter 1 Maintenance 4. Maintenance of the Server 4.5.2 Procedure in NEC ESMPRO Manager Take the steps below to update BIOS of CPU module. Important To update BIOS of CPU module, a BIOS image file for updating needs to be stored on the server.
Page 36 8. When you click OK on confirmation dialog box, the CPU module of which BIOS has been updated starts, and the other CPU module stops. 9. Start the CPU module that has stopped. The firmware is updated automatically. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 37 3. Check Current state of the target CPU module by selecting Refresh. If the target CPU module is operating, stop it. 4. Select Update on Firmware of CPU module screen. Sample screen of ft Server Utility CPU module Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 38 7. When BIOS update completes, select Change. The CPU module of which BIOS has been updated starts, and the other CPU module stops. 8. Start the other module in halt state. Starting the module causes the firmware to be updated automatically. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 39: Bmc Firmware Update
The table below shows the potential cases in which the BMC firmware can be updated. Component Status of component • Duplex Firmware under BMC The status of component can be verified on screen of ft Server Utility. Tips Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 40 EVLOG: INFORMATION - BMC nn/120, firmware burn starting. The color of the screen may be different due to newt package used for screen display. Tips However, the initial position is Update on firmware screen. Sample screen of ft Server Utility Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 41 7. If the BMC firmware update of one PCI module is completed, select another PCI module, stop and start. 8. When it is necessary to replace it to return primary and the secondary of PCI module to an original state, stop PCI module of the primary side and start. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 42: Checking The Duplicating Operation Of Modules
The PCI module with the PRIMARY LED illuminated is the primary module. Tips 2. Check whether the CPU/IO modules are duplicated. To check if the CPU/IO modules are duplicated, see the System FT LED. Tips ② む ③ ① Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 43 – Select PCI module (ID:11) when CPU/IO module 1 is a primary module. 5. Select Stop of Start/Stop When you stop the operation of the primary PCI module, a failover occurs and the Tips secondary PCI module becomes the primary module. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 44 PRIMARY LED – On (Green) DISK ACCESS LED Blinking amber or green Blinking amber or green (Lights green when (Lights green when accessing the disk drive) accessing the disk drive) System System FT LED – Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 45 System System FT LED On (Green) Important After duplication is completed, the FT LED lights in green. Do not perform the evaluation of start and stop unless the above process is completed. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 46: Confirm Start And Stop Of Cpu Modules
(Lights green when accessing to HDD) HDD) System System FT LED On (Green) * The numbers in table above correspond to those shown in figure above. DISK ACCESS LED (2) lights only when hard disk drive is accessed. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 47 Blinking (Green) (Lights green when accessing the (Lights green when accessing the disk drive) disk drive) System System FT LED – * As an example, the indications of when CPU/IO module 0 is stopped are shown. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 48 System System FT LED On (Green) Important After duplication is completed, the System FT LED lights in green. Do not perform the evaluation of start and stop unless the above process is completed. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 49: Error Messages
If the server enters the abnormal state, the error is posted by various means. This section explains the types of error messages. • LED indication is unusual. → See "6.1 Error Messages by LED Indication". • An error message appeared. → See "6.2 POST Error Message". Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 50: Error Messages By Led Indication
System ID LED DISK Access LED Optical disk STATUS LED EXPRESSSCOPE < Front (Without Bezel) > Module ID LED LINK/ACT LED 10GLAN connector SPEED LED Management LAN port (R320c-M4 only) 1GLAN connector Power Unit < Rear > Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 51 The mirror of the disk is disconnected. Perform mirroring. Blinking in green and The mirror of the disk is being rebuilt or Check whetehr the mirror of the diks is amber in turn disconnected. disconnected. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 52 Port is operating on 10BASE-T. – SPEED LED (10G LAN connector) LED indication Description Action On (amber) Port is operating on 1000BASE-T. – On (green) Port is operating on 10000BASE-TX. – Port is operating on 100BASE-T. – Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 53 Module ID LED is used for identifying the device that requires maintenance among devices mounted on the rack. LED indication Description Action On (green) UID switch is pressed. – Blinking (green) The device identification request is issued from – remote site. – – Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 54 Error at memory slot 16 Contact your sales representative.  Error at unknown memory slot Contact your sales representative.     LED is lit. : LED is blinking. : –: LED is unlit. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 55 The server is NOT receiving AC power. Blinking (green) The server is receiving AC power. – On (green) The server is powered on. – On (amber) The power supply unit fails. Contact your sales representative. Blinking (amber) Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 56: Post Error Message
Alarm messages are useful information for maintenance. • The list only contains messages for the server. For details about error messages of optional devices, and the actions to take, refer to the instructions that come with each product. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 57 The error occurred during temperature sensor. temperature sensor reading A temperature abnormality was It is possible that a fan has failed or is clogged. C011 System Temperature out of detected. Contact your sales representative. the range. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 58 BMC A/D timeout error was detected. C118 BMC A/D timeout error. SDR repository corrupt. BMC error or illegal SDR data was C119 detected. BMC error or illegal system event log C11A SEL corrupt. data was detected. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 59 BP SROM data read error Failed to read data in system D484 backplane. An invalid data was detected in CPU/IO D485 MB SROM data invalid board. MB SROM data read error Failed to read data in CPU/IO board. D486 Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 60 CPU/IO module is operating in split mode. This is not an error. CPU Broken A CPU failure was detected. Contact your sales representative. IO Broken An I/O unit failure was detected. Contact your sales representative. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 61 No CPU is installed. Contact your sales representative and request CPU or motherboard replacement. The power was forcibly turned off Processor1 Thermal Trip Contact your sales representative. due to a CPU temperature Processor2 Thermal Trip abnormality. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 62 System Front FAN1 Lower Non-Critical A fan alarm was detected. clogged. Contact your sales System Front FAN2 Lower Non-Critical representative. System Front FAN3 Lower Non-Critical System Front FAN4 Lower Non-Critical System Front FAN5 Lower Non-Critical Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 63: Collecting Failure Information
The collected data will be stored in the following created directory. /home/BugPool/ If you change the destination to save, add the following option to the above command and Tips run. --bugpool=<relative or absolute path to the destination> Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 64: Information Collection Tool Actlog
4 sec 5 sec 6 sec 7 sec 8 sec 9 sec 10 sec 11 sec Press the DUMP switch Do not press the switch for Press and hold Release the switch 9 seconds or longer. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 65 Wait for a while until duplication completes. After executing memory dump using the DUMP switch, the server may fail to restart. In such a case, forcibly reset the server according to Chapter 1 (10.2 Forced Shutdown). Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 66: Troubleshooting
• NEC ESMPRO does not work normally. → See "8.8 Problem of Bundled Software". → Refer to NEC ESMPRO Agent Installation Guide (Linux) stored in ft Server Control Software Install CD. • Failed to setup OS. → See "8.3 Problem of Installing OS".
Page 67: Problem Of Powering On To Post Completion
→ Check if the CPU/IO module is properly installed in the server. Secure the CPU/IO module with screw located on the module handle. The screen does not turn on: Wait until the NEC logo appears.  POST fails to complete: Are the DIMMs installed? ...
Page 68: Problem Of Starting Expressbuilder
Failed to open a file. Contact your sales representative. Failed to get the parameters of a file. Failed to save a file. Failed to copy a file. An undefined error occurred. Contact your sales representative. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 69: Problem Of Installing Os
→ During installing Operating System and ft Server Control Software, due to a temporary state of the system under installation, Error or Warning logs are recorded in syslog.Log. When setup is completed as a procedure of Installation Guide, and the system is duplicated, the system operation is normal. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 70: Problem Of Starting Os
→ If you use Wake On LAN under duplexed LAN, you need to send Magic Packets to all of the duplexed LAN pair(s). Did you send Magic Packet to 10G LAN port?  → Wake On LAN feature is not supported for 10G LAN port . Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 71 Can’t read CTR while initializing i8042. I8042: probe of i8042 failed with error -5 ACPI Error: Could not enable RealTimeClock event (20090903/evxfevnt-193) ACPI Warning: Could not enable fixed event 4 (20090903/evxface-146) x2apic not enabled, IRQ remapping init failed Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 72: Problem Of Internal Devices And Other Hardware
Unable to access the Hard Disk Drive Is the Hard Disk Drive supported by the server?  → Operation of any device that is not authorized by NEC is not guaranteed. Is the Hard Disk Drive properly installed?  → Check the Hard Disk Drive installation status and the cable connections.
Page 73: Problem Of Os Operation
→ Although the following log may be recorded in the system log after changing IO modules, there is no problem on operation. kernel: qla2xxx [XXXX:XX:XX.X]-XXXX:XX: **** Failed mbx[0]=4006, mb[1]=XXX, mb[2]=X, mb[3]=X, cmd=6a ****. (x denotes device number.) Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 74: Problem Of Starting Expressbuilder On Windows
When you start menu, run \autorun\dispatcher_x64.exe after setting EXPRESSBUILDER DVD. Some menu items are grayed out: Is your system environment correct?  → Some software requires administrator privilege or needs to be operated on the server. Run on the appropriate environment. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 75: Problem Of Bundled Software
8. Troubleshooting Problem of Bundled Software NEC ESMPRO Agent (Linux): → For details of NEC ESMPRO Agent (Linux), see "NEC ESMPRO Agent User's Guide (Linux)" in ft Server Control Software Install CD. Supplementary explanation for NEC ESMPRO Agent (Linux) Device ID in Alert Report ...
Page 76 SCSI slot 7 on SCSI enclosure 1 11/40/7 SCSI slot 8 on SCSI enclosure 1 11/40/8 * "SCSI" includes SAS. * For R320c-E4, PCI slots 3, PCI slot 4, and Ethernet board 2 do not exist on the PCI module. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 77 → At the time when a temperature or voltage error occurs on CPU/PCI module (CPU/IO module), necessary actions will differ depending on their status as shown below. You can check the status of each module from the Information of server state/constitution of NEC ESMPRO Manager or ft Server Utility.
Page 78 Chapter 1 Maintenance 8. Troubleshooting NEC ESMPRO Manager: → For details of NEC ESMPRO Manager, see "NEC ESMPRO Manager Installation Guide" in EXPRESSBUILDER or its help. Supplementary explanation about Information of server state/constitution of NEC ESMPRO Manager Status Color after Mounting a Hard Disk Drive ...
Page 79 → When the system load is high, the status of SCSI slots and mirror disks may not be obtained, and incorrect status may be displayed temporarily. Display of chipset type of CPU module:  → If Ivy Bridge is installed, the chipset type is not correctly displayed. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 80: Problem Of Optical Disk Drive And Flash Fdd
Reconnect Flash FDD once after removing.  → When the server process failover with the Flash FDD connected, the Flash FDD is not normally recognized. In that case, once remove the Flash FDD, and reconnect to this server. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 81: System Recovery
If Hard Disk Drive cannot be recognized, you cannot recover the system. • This must be operated as a root user. If fsck starts at bootup and halts on the way, try to run fsck to each md device. # fsck -y /dev/md* *:md number Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 82: Resetting The Server And Clearing Bios Settings
OS. Press the POWER switch for 4 seconds or longer. The server is forcedly powered off. Press this switch for 4 seconds or longer. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 83: Clearing Bios Settings (Cmos Memory)
Important Do not change any other jumper switch settings. Any change may cause the server to fail or malfunction. Clear PASSWORD Jumper Clear CMOS Jumper (PASSCLR) (CMOSCLR) Protect Protect (factory default) (factory default) Clear Clear Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 84 Make sure to complete installation. • Do not get your fingers caught. • Avoid installing under extreme temperature conditions. Important Take anti-static measures before operating the server. For detailed information on static electricity, see Chapter 2 (5.1.2 Anti-static Measures). Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 85 17. When the following message appears, press the <F2> key to start BIOS SETUP utility. Press <F2> SETUP, <F4> ROM Utility, <F12> Network 18. On Save & Exit menu of BIOS SETUP, select Load Setup Defaults, and then Save Changes and Exit. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 86 11. Remove CPU/IO module 0, and remove its top cover. 12. Change jumper switch setting to its original position (Protect). 13. Assemble the CPU/IO module 0. 14. Connect AC power cords to CPU/IO modules 0 and 1. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 87: System Diagnostics
3. Select End-User Mode (Basic) to start System Diagnostics. This process takes about three minutes. When the diagnostics is completed, the screen display changes as shown below. See eupro_ug_en.pdf in the \isolinux\diag folder of EXPRESSBUILDER for the End-User Mode (Professional) feature. Supervisor-Mode is intended for maintenance personnel. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 88 Move the cursor to the test that detected the error, and press <Enter > key. Take notes about the error message that has been output to the Detail Information screen and contact the store where you purchased the product or your maintenance service company. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 89 Save(F). <Option> Optional features can be used from this menu. <Reboot> Reboots the server. 5. Select Reboot in Enduser Menu. The server restarts. Remove EXPRESSBUILDER DVD from the drive. System Diagnostics is now completed. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 90: Offline Tools
The following menu is displayed, after choosing a keyboard type. Off-line TOOL MENU Maintenance Utility BMC Configuration Exit 4. Choose Maintenance Utility or BMC Configuration to start each tool. See the next section "12.2 Features of Offline Tools" for more information. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 91: Features Of Offline Tools
The Off-line Maintenance Utility is started when Maintenance Utility is selected. The Off-line Maintenance Utility is used for preventive maintenance and failure analysis for this product. When you are unable to start NEC ESMPRO due to a failure, the Off-line Maintenance Utility can be used to check the cause of the failure.
Page 92: Chapter 2 Configuring And Upgrading The System
3. Configuring Video Mode Describes how to change video mode settings. 4. Service Programs Describes service programs used for the server. 5. Installing Optional Devices Describes procedure for installing, replacing, or removing internal option devices. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 93: Disk Operations
CPU/IO module 0 slot 4 ←→ CPU/IO module 1 slot 4 CPU/IO module 0 slot 5 ←→ CPU/IO module 1 slot 5 CPU/IO module 0 slot 6 ←→ CPU/IO module 1 slot 6 CPU/IO module 0 slot 7 ←→ CPU/IO module 1 slot 7 Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 94 See the Installation Guide for details. • Use only the hard disk drives specified by NEC. There is a risk of hard disk drive as well as the server failure when you install a third-party hard disk drive. Use two, paired hard disk drives of the same model to configure the hard disk drive redundancy.
Page 95: Replacing Failed Hard Disk Drives
Status Member =============================================================================== < Mirroring Array (RAID1) > /boot ( - ) DUPLEX (1)sda1 (9)sdi1 /var/crash ( - ) DUPLEX (1)sda2 (9)sdi2 swap ( - ) SIMPLEX (1)sda3 F(9)sdi3 ( - ) DUPLEX (1)sda5 (9)sdi5 Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 96: Restoring The Redundant Configuration
* Which SCSI SLOT? [1-16] 9 mdadm : hot removed /dev/sdi5 mdadm : hot removed /dev/sdi3 mdadm : hot removed /dev/sdi2 mdadm : hot removed /dev/sdi1 *1 Isolate the hard disk drive specified by slot number from the redundant configuration. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 97 After inserting a new disk, wait approximately 5 minutes until the system starts resynchronization. If the system does not perform resynchronization automatically, recover RAID manually Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 98 Delete Striping Array (RAID1+0) Configurations Quit *1 Make sure that the new disk is recognized by the system. *2 Run this command to restore the redundant configuration manually if the system does not start automatic resynchronization. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 99 "RESYNC" shows it is waiting to be restored. "R" on the left side of the Member indicates the disk partition is either waiting to be restored or is in the process of restoring.) *5 When each RAID device Status is DUPLEX, the RAID configuration is restored normally. This ends the disk replacement procedure. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 100: Duplex Lan Configuration
2. Duplex LAN Configuration Duplex LAN Configuration The server builds duplex LAN configuration by using onboard and additional LAN adapters. Overview For duplicating LAN, the mode for bonding is used. The default setting of bonding is active-backup(mode=1). Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 101: Rules Of Duplex Configuration On This Server
If you implement configurations on IP address, subnet mask or default gateway on the bonding interface, you must use the vndctl command described later. For other network configuration items, manually configure them by referring to such an online manual page of the man command. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 102: Dual Configuration Setup
*Default gateway (IP)? 192.168.0.1 *Are you sure to set it? [y/n] y DEVICE=bond2 ONBOOT=yes BOOTPROTO=none IPADDR=192.168.0.101 NETMASK=255.255.255.0 GATEWAY=192.168.0.1 BONDING_OPTS=”miimon=100 mode=1” 3. Run the following command to activate the bonding interface that has been constructed. # vndctl up 5 Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 103 When bond2 (bond 0 and bond 1 are configured by default.) is configured for the slot 5 and as shown above, and the status of each network interface (eth100100, eth110100) is DUPLEX, duplication is successfully completed. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 104: Deleting Dual Lan Configuration
Add directio option to mount command when you use the share of Windows or Samba of Unix OS. <Example of mount command > # mount -t cifs //<machine name>/<share name> -o username=<user name>,directio <mount point> Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 105: Configuring Video Mode
3. If the X Window System is started, select Logout from the system menu to quit X Window System. 4. The mode is switched to the console mode (CUI), start up the X Window System by entering "startx". Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 106: Service Programs
Service program name kdump ft-dump_helper ft-firstboot ft-retrieveChipsetDumps network snmpd rpcbind ESMntserver ESMamvmain ESMftreport ESMcmn ESMfilesys ESMIS ESMps ntagent Important The programs listed in "Service program name" are necessary for the server operation. Do not stop these services. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 107: Installing Optional Devices
• Use only the devices and cables specified by NEC. You will be charged to repair damages, malfunctions, and failures caused by the use of any devices or cables not specified for use with this server even within the warranty period.
Page 108: Anti-Static Measures
1. Confirm the required ft Server Control Software’s version, Refer to the User’s Guide provided with the device, check the NEC website, or contact your sales representative. 2. Verify the version of the ft Server Control Software on your system.
Page 109: Preparing Your System For Upgrade
– ft server utility of the NEC ESMPRO Agent – NEC ESMPRO Manager from the management PC on the network After a new module is installed to the server, enable the module using the ft server utility or the NEC ESMPRO Manager.
Page 110: Available Option Devices
PCI card Up to two cards can be installed on R320c-E4 model, or up to 4 cards on R320c-M4 model. After removing the CPU/IO module, install PCI card in PCI card slot of the server. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 111: Inch Hard Disk Drive
The 2.5-inch hard disk drive bays in front of the server can mount up to 16 hard disk drives with the 2.5 inch width exclusive trays. • Do not use any hard disks that are not authorized by NEC. Installing a third-party Important hard disk may cause a failure of the server as well as the hard disk.
Page 112: Installing 2.5-Inch Hard Disk Drive
4. If a dummy tray is inserted in a slot you want to install the hard disk drive, remove the dummy tray. Important Keep and store the dummy tray for future use. 5. Unlock the hard disk drive. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 113 Check the hook of the lever is engaged with the frame. Note 8. Press the POWER switch to power on. 9. Install the front bezel. 10. See Chapter 2 (1. Disk Operations) to set the dual disk configuration. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 114: Removing 2.5-Inch Hard Disk Drive
5. Install the dummy tray in an empty tray according to procedures described in Chapter 2 (5.3.1 Installing 2.5-inch Hard Disk Drive). Ensure to install the dummy slot in the empty slot to improve the cooling effect within the server. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 115: Replacing 2.5-Inch Hard Disk Drive
Chapter 2 (1. Disk Operations) after formatting the disk physically. As to physical format, see Chapter 3 (3.3 Physical Formatting of the Hard Disk Drive). 4. Restore the redundant configuration. See Chapter 2 (1.2 Replacing Failed Hard Disk Drives). Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 116: Cpu/Io Module
• Removing the module being operating may cause unexpected trouble. Use the management software (e.g., ft server utility or NEC ESMPRO Manager) to isolate the module to be removed so that the module is removed when it is stopped, without fail.
Page 117: Removing Cpu/Io Module
Follow the procedure below to remove the CPU/IO module. 1. Stop the CPU/IO module you want to remove. To this end, use the ft server utility of the NEC ESMPRO Agent installed to your server or the Information of server state/constitution of the NEC ESMPRO Manager.
Page 118 Check whether the stopper goes down after disconnecting the power cord. If you Note disconnect the cable and the stopper does not go down, you cannot pull out the CPU/IO module in the next step. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 119 Do not hold part other than the handle to pull the module. • Handle the CPU/IO module carefully. Do not drop the module or bump it against parts in the device when you remove it. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 120 7. Pull out the CPU/IO module gently and carefully, and place it on a flat and sturdy table. Avoid the dusty or humid place. This allows you to access the devices in the CPU/IO module. For more information on how to handle these devices, see the associated sections. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 121: Installing Cpu/Io Module
In some system statuses or settings, auto start up or integration does not take place when the module is connected. In such a case, check the status by using the ft server utility or "Information of server state/constitution" of NEC ESMPRO Manager, and then start up the CPU/IO modules.
Page 122: Dimm
DIMM directly on the desk. • Make sure to use the DIMM authorized by NEC. Installing a third-party DIMM may cause a failure of the DIMM as well as the server. Repair of the server due to failures or damage resulted from installing such a board will be charged.
Page 123 To install DIMM, install the product with the same model number to the same slots of the CPU/IO modules 0 and 1. • See the following table to install additional DIMM. Allowable DIMM Slot number to install DIMM capacity No. of Capacity CPUs (GB) Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 124: Installing Dimm
3. Remove the CPU/IO module according to Chapter 2 (5.4.1 Removing CPU/IO Module). 4. Remove three screws (two on the front and one on the rear), and remove the top cover of the CPU/IO module. 5. Open the cable clamp of air duct. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 125 8. Locate the socket you are mounting the DIMM. 9. Remove the dummy memory module by opening the levers on both sides of the DIMM slot. Dummy memory module DIMM socket Important Keep and store the removed dummy memory module with care. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 126 15. Press the POWER switch to power on the server. 16. Verify that POST displays no error message. If POST displays an error message, write it down and see the POST error message list in Chapter 1 (6.2 POST Error Message). Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 127: Removing Dimm
3. Remove the CPU/IO module according to Chapter 2 (5.4.1 Removing CPU/IO Module). 4. Remove three screws (two on the front and one on the rear), and remove the top cover of the CPU/IO module. 5. Open the cable clamp of air duct. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 128 Air duct 8. Open the levers attached on both sides of the socket of the DIMM to be removed. It will be unlocked and the DIMM can be removed. 9. Attach the dummy memory module. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 129: Replacing Dimm
2. Remove the CPU/IO module according to Chapter 2 (5.4.1 Removing CPU/IO Module). 3. Replace the DIMM. 4. See Chapter 2 (5.4.2 Installing CPU/IO Module) and install the CPU/IO module. 5. Start up the CPU/IO module using NEC ESMPRO Manager or ft server utility. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 130: Processor (Cpu)
CPU directly on a desk. • Make sure to use the CPU specified by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server. Repairing the server due to failures or damage resulting from these products will be charged even if it is under guarantee.
Page 131: Installing Cpu
Keep and store the removed dummy heat sink and four screws with care. Dummy heat sink 7. Remove the protective cover from processor (CPU) socket. Important Keep and store the removed protective cover with care. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 132 Insert the CPU while aligning the notch on the processor with the key on the CPU socket. • Bring down the CPU straight without tilting or sliding it in the socket. Notch Pin mark Pin mark Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 133 14. Fix the CPU by pushing down the lever marked with " →" 15. Place the heat sink on the CPU. Important Do not touch the cooling sheet that is attached on the back of the heat sink with your hand. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 134: Removing Cpu
If POST displays an error message, write it down and see the POST error message list in Chapter 1 (6.2 POST Error Messages). 5.6.2 Removing CPU Remove the heat sink and CPU in the reverse procedure of installation. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 135: Replacing Cpu
2. Remove the CPU/IO module according to Chapter 2 (5.4.1 Removing CPU/IO Module). 3. Install the new heat sink and CPU. 4. See Chapter 2 (5.4.2 Installing CPU/IO Module) and install the CPU/IO module. 5. Start the CPU/IO module from NEC ESMPRO Manager or ft server utility. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 136: Pci Card
This rule is applied to the case of removal. PCI2 PCI1 R320c-E4 model (without PCI riser card) PCI2 PCI1 PCI4 PCI3 PCI Riser card R320c-M4 model model (with PCI riser card) Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 137 *1: Exact the same board must be mounted into the same slot for each CPU/IO module 0, 1. *2: Up to one board can be installed for each CPU/IO module and up to two boards can be installed for each device. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 138: Installing Pci Card
5. Remove one screw that secures the stopper and Stopper remove the stopper. 6. Verify the location of the CPU socket. 7. Remove the PCI bracket cover. Important Keep and store the removed PCI bracket cover with care. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 139 12. Press the POWER switch to power on the server. 13. Verify that POST displays no error message. If POST displays an error message, write it down and see the POST error message list in Chapter 1 (6.2 POST Error Message). Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 140 PCI riser card from the motherboard. 6. Remove one screw that secures the stopper and remove the stopper from the PCI riser Card. 7. Verify the location of the PCI slot. Stopper Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 141 Keep and store the removed PCI bracket cover with care. 9. Install a PCI card in a PCI slot. 10. Install the stopper and secure it with one screw. 11. Install PCI riser card on the motherboard and secure it with three screws. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 142: Removing Pci Card
If POST displays an error message, write it down and see the POST error message list in Chapter 1 (6.2 POST Error Message). 5.7.3 Removing PCI Card To remove PCI card card, follow the reverse procedure of the installation and install the slot cover. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 143: Replacing Pci Card
6. See Chapter 2 (5.4.2 Installing CPU/IO Module) and install the CPU/IO module. 7. Confirm that the PCI card is correctly recognized by POST and OS. 8. Create a team according to Chapter 2 (2.4 Dual Configuration Setup). Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 144: Setup Of Optional Pci Card
See "List of option PCI cards and installable slots" in Chapter 2 (5.7.1 Precautions). • Driver installation procedure Install N8803-038 Fibre Channel board and start the system. After starting the system, the driver will be installed automatically. StoragePathSavior is necessary to connect NEC iStorage using N8803-038 Fiber • Important Channel boards. •...
Page 145 See "List of option PCI cards and installable slots" in Chapter 2 (5.7.1 Precautions). • Driver installation procedure Install N8803-037 SAS board and start the system. After starting the system, the driver will be installed automatically. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 146: Chapter 3 Useful Features
5. Details of EXPRESSBUILDER Describes the EXPRESSBUILDER attached to the server. 6. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 7. NEC ESMPRO Describes NEC ESMPRO Agent and NEC ESMPRO Manager, applications to manage and monitor the server. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 147: System Bios
The SETUP utility has the following six major menus. • Main • Advanced • Security • Server • Boot • Save & Exit These menus have submenus for relevant items. Selecting submenus allows you to configure further detailed parameters. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 148: Main
(an NTP server) is recommended. If the system time becomes considerably slow or fast over time even though you regularly adjust it, contact the dealer where you purchased the server or the maintenance service company for maintenance. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 149: Advanced
From the Advanced menu, select Processor Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 150 Hyper-Threading Disabled Enable or disable the feature to execute two threads with [Enabled] only one core. This option is displayed only when the installed processor supports this feature. ]: Factory settings (a) Processor Information submenu Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 151 EMT64 Supported Whether the Intel 64 architecture is supported on Processor 2 or not is displayed. Hyper-Threading Supported Whether the Hyper-Threading Technology is supported or not on Processor 2 is displayed. ]: Factory settings Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 152 <Enter> key to show its submenus. For details about the options, see the table below. Option Parameter Descriptions Memory Information – – ]: Factory settings Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 153 CPU1_DIMM1-8 Status Number Capacity and status of each DIMM is displayed. CPU2_DIMM9-16 Status Not Present Number: indicates memory capacity and DIMM is working normally. Not Present: Indicates no DIMM is installed. ]: Factory settings Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 154 Note For a RAID Controller, LAN card (network boot), or Fibre Channel controller, if no Hard Disk Drive on which an OS is installed is connected, set the option ROM for that slot to Disabled. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 155 ]: Factory settings Important The menu for VT-d and I/OAT may be displayed depending on your server model. However, do not change settings. VT-d must be Disabled, and I/OAT must be Enabled. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 156 For details about the options, see the table below. Option Parameter Descriptions Device Reset Timeout 10 sec Specify the timeout period when Start Unit command is [20 sec] issued to USB Mass Storage Device. 30 sec 40 sec ]: Factory settings Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 157 From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press the <Enter> key to display the menu screen shown below. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 158 Enable or disable the console redirection feature for the Serial Port A specified serial port. Specifying Serial Port A or Serial Port B Serial Port B allows direct connection via terminal unit such as NEC ESMPRO Manager, and options for connection shown below are displayed. Terminal Type [VT100+] Select the terminal type.
Page 159: Security
If you have forgotten any password, contact the store where you purchased the product or your maintenance service company. If you clear the password set in the BIOS Setup utility (SETUP), see Chapter 1 (10 Resetting the Server and Clearing BIOS Settings). Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 160 Enable or disable the feature that requires a password Enabled entry on boot. This option can be selected when Administrator Password is set. Disable USB Ports [Disabled] Select a USB port to be disabled. Front Rear Front + Rear ]: Factory settings Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 161: Server
OS Boot Monitoring Disabled Enable or disable the feature to monitor OS boot-up. If the [Enabled] NEC ESMPRO Agent is not installed on OS, disable this feature. OS Boot Monitoring Timeout 60-[600]-1200 Specify the timeout period for OS boot-up (Unit: second).
Page 162 * Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power. If an uninterruptible power supply (UPS) is used for automatic operation, set the Tips AC-LINK to Power On. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 163 The revision of Sensor Data Record is displayed. ASIC Revision – The firmware revision of Fault-tolerant chipset is displayed. SMM Revision – The firmware revision of System Management is displayed. System MAC Address – The system MAC address is displayed. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 164 Clear Online Event Logs – Press the <Enter> key then select Yes to clear event logs of active module. Clear Offline Event Logs – Press the <Enter> key then select Yes to clear event logs of standby module. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 165: Boot
– CD/DVD ROM Drive BBS – Specify the boot priority for each BBS (BIOS Boot Priorities Specification). Floppy Drive BBS Priorities – Hard Drive BBS Priorities – Network Drive BBS Priorities – ]: Factory settings Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 166 Option and BBS Priorities are changed as follows.  Boot Option Priorities  Boot Option #1: CD/DVD ROM Drive  Boot Option #2: Floppy Drive  Boot Option #3: Hard Drive  Boot Option #4: Network Device Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 167: Save & Exit
This option resets all values in the SETUP utility to the default settings. The factory-set value may differ from the default value depending on your server Note model. Reconfigure each item according to your environment by referring to the list of settings in this section. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 168: Bmc Configuration
This section describes the features of BMC Configuration. 2.1.2 Starting BMC Configuration When the server starts, press <F4> key to display Offline Tools menu, and select BMC Configuration on the menu. The BMC Configuration starts. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 169: Features Of Bmc Configuration
You can reset BMC of CPU/IO module X (X = 0 or 1) without changing any settings. See (2.2.4 Resetting BMC) for details. (d) Help You can open BMC Configuration help window. (e) Return to the previous menu You can exit BMC Configuration, and return to Offline Tools menu. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 170: Setting Bmc Configuration
See ((d) SNMP Alert) for details. (e) System Operation You can set parameters for remote KVM console and remote media. See ((e) System Operation) for details. (f) Miscellaneous You can set various features of BMC. See ((f) Miscellaneous) for details. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 171 Dynamic DNS Determine whether to enable/disable of Dynamic DNS. Disable DNS Server Specify the DNS Server. 0.0.0.0 Host Name Specify the Host Name. Blank Domain Name Specify the Domain Name. Blank Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 172 If HTTP is set to "Enable", HTTPS is changed to "Enable" automatically. You are not allowed to set "Enable" to HTTP only. Port number can be specified only when the relevant port is set to "Enable". The port number must be unique. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 173 *5 *8 Server Address3 Specify IP address of Domain Controller 3. Blank Active Directory (Group) Group Name Specify group name. Blank Group Domain Specify group domain. Blank Privilege Specify privilege of group. Administrator Administrator Operator User Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 174 *10: Characters in the range between 4 and 62 including alphanumeric, hyphen, underscore, period, comma, and equal sign can be used. *11: Alphanumeric characters in the range between 4 and 31 excluding ", #, and ¥ can be used. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 175 LOGIN Select Enable/Disable of LOGIN authentication. Enable *6 *7 PLAIN Select Enable/Disable of PLAIN authentication. Enable *6 *8 User Name Specify the SMTP User Name. Blank *6 *9 Password Specify the SMTP User Password. Blank Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 176 Up to 19 alphanumeric characters excluding " " blank, ",?, =, <, >, #, and ¥, can be used. *10: Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 177 *5: Can be specified only when each Alert Receiver is set to "Enable". *6: Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 178 (Remote CD/DVD port number + 2) (Encryption) Display the port number of remote FD when encryption is Remote FD － enabled. (Remote CD/DVD port number + 3) (Encryption) *1: Port numbers must be the unique one. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 179 *2: Disabling Platform Event Filter also disables SNMP alert. *3: When BMC can be managed directly from NEC ESMPRO Manager (Ver.5.4 or later), this item must be set to "Enable". If it is set to "Enable", Authentication Key is required.
Page 180: Initializing Bmc
Yes:[Enter] No:[ESC] Confirmation message (BMC Reset) <ESC> key: Aborts processing and returns to Main menu. <Enter> key: Resets BMC of CPU/IO module X (X = 0 or 1). It takes about one minute to restart BMC. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 181: Sas Configuration Utility
Copyright 2000-20xx LSI Corporation. Press Ctrl-C to start LSI Corp Configuration Utility... 2. Press and hold down the Ctrl key and press the C key. The SAS Configuration utility starts up with the Adapter List menu displayed. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 182: Quitting The Sas Configuration Utility
Are you sure you want to exit? Cancel Exit Save changes and reboot. Discard changes and reboot. Exit the Configuration Utility and Reboot You need not to select any other menu because no change is made on SAS Configuration Tips utility. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 183: Physical Formatting Of The Hard Disk Drive
2. Select SAS Topology and press the <Enter> key. SAS Topology menu appears after a while. 3. Select Direct Attach Device and press the <Enter> key. Hard disk drives that are installed on the primary CPU/IO module appear after a while. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 184 5. Select Format and press the <Enter> key. Device Format menu appears after a while. 6. Press the <F> key to start formatting. After the completion of formatting, the following message appears. Press any key to display Device Properties menu. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 185: Flash Fdd
Be extremely careful not to lose Flash FDD or have it stolen. If Flash FDD is lost, stolen, misappropriated, or fraudulently obtained, there is a risk of leaking confidential information to a third party. NEC assumes no responsibility for damages caused by leaking confidential information in this way.
Page 186: Notes On Using Flash Fdd
Do not use Flash FDD to back up data. Flash FDD can be used to save temporary data. 4.1.1 Compensation for recorded data NEC does not pay compensation for data recorded on Flash FDD even if the data is lost. 4.1.2 Handling Flash FDD •...
Page 187: Details Of Expressbuilder
Boot selection OS installation *** default *** Tool menu Do not select OS installation because this menu is unavailable on Linux model. When you select Tool menu, Tool Menu shown in (3) Tool Menu appears. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 188 Utilities Starts a utility provided by EXPRESSBUILDER. See Chapter 3 (5.3 Utilities Provided by EXPRESSBUILDER) for details. c) Versions Displays software and driver versions in EXPRESSBUILDER. d) Exit Select this menu to close EXPRESSBUILDER. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 189: Utilities Provided By Expressbuilder
Use Autorun menu to read documents or install bundled software. Adobe Reader is needed to view or print manuals of PDF format. Integrated Installation You can easily install Starter Pack or NEC ESMPRO using this feature. Log on the system with the built-in Administrator to use this feature. Utilities Provided by EXPRESSBUILDER The following utilities can be started when choosing Utilities from Home Menu.
Page 190: Expressscope Engine 3
* To actualize these features, virtual USB mass storage (Remote FD, Remote CD/DVD, Remote USB Memory, or Virtual Flash) is always connected as USB mass storage. To reset BMC, use the Off-line Tool of the server. Tips See Chapter 3 (2. BMC Configuration) for details. Express5800/R320c-E4, R320c-M4 Maintenance Guide (Linux)
Page 191: Nec Esmpro
7. NEC ESMPRO NEC ESMPRO NEC ESMPRO Agent (Linux) For details of NEC ESMPRO Agent (Linux), see "NEC ESMPRO Agent User's Guide (Linux)" stored in ft Server Control Software Install CD. NEC ESMPRO Manager NEC ESMPRO Manager remotely controls and monitors the server hardware.

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