● The HDMI 2.1 port and MFDC (MFDP) Type-C port on the WD19DCs docking station cannot support dual monitors simultaneously For more information on the graphics card available on your computer, run Dell SupportAssist on your computer, or scan your hardware at www.dell.com/support.
3. Select Switchable Graphics. 4. Select Enable Switchable Graphics. 5. Save changes and exit the computer's BIOS. For more information about accessing and configuring the BIOS, see the computer's Service Manual at www.dell.com/support. Table 1. Hybrid Graphics mode Graphic card type...
Turn off the internal display There may be instances where you may want to turn off the computer's internal display to connect more external displays. You can turn off the LCD display of your computer by using the Intel HD Graphics Command Center. To turn off the display: 1.
Connect displays Depending on the connectors available on your external display, you can connect the displays to the Thunderbolt 4 (USB Type-C) ports, HDMI port, Mini DisplayPort on your computer using: ● Thunderbolt 4 cables, adapters or docking stations ● USB Type-C cables. adapters or docking stations ●...
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Table 5. Supported display via docking station under Hybrid mode Hybrid mode TBT Dock Type-C TBT + DP + DP + HDMI/MFDP: *4k@60HZ + ● Up to 3 if internal display 2k@60Hz*3 ● Up to 4 if internal display ● Connect either HDMI or MFDP only, do not connect both of them Single Cable Dock...
Workaround Ensure BIOS setting is special graphics mode or discrete graphics mode. For more information about accessing and configuring the BIOS, see the computer's Service Manual at www.dell.com/support. Question When I connect an 8K display using the USB Type-C to DisplayPort adapter, the display resolution can reach to 8K, but refresh rate cannot reach to 60Hz.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 7. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...