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Product-specific problems
Specific
Symptoms
Screen image is too
small
Cannot adjust the
monitor with the
buttons on the
bottom of the panel
No Input Signal
when user controls
are pressed
The picture does
not fill the entire
screen
Possible Solutions
• Check the Aspect Ratio setting in the Display settings
OSD.
• Reset the monitor to Factory Settings (Factory Reset).
• Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
• Check if the OSD menu is locked. If yes, press and hold the
Exit button (button 4) for four seconds to unlock.
• Check the signal source. Ensure the computer is not in
Standby Mode by moving the mouse or pressing any key
on the keyboard.
• Check if the video cable is plugged in properly. Disconnect
and reconnect the video cable if necessary.
• Reset the computer or video player.
• Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.
Troubleshooting
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57
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