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Nokia 8310 Repair Hints
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Customer Care Europe & Africa
SCCE Training Group
© 2002 Nokia Mobile Phones
© NMP 2002
Repairhints
8310
NHM-7
CONFIDENTIAL
NHM-7
Date 28.02.2002
Checked by:
SCCE Training Group
1 (18)
Repairhints
Version 1.0 Approved
Approved by:
SCCE

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Summary of Contents for Nokia 8310

  • Page 1 CONFIDENTIAL 1 (18) Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 Repairhints 8310 NHM-7 © NMP 2002 Checked by: Approved by: SCCE Training Group SCCE...
  • Page 2 NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 GENERAL -about Phoenix When changing the phone mode with Phoenix, note that it is not possible to activate local mode directly from normal mode –...
  • Page 3 This document is intended for use by authorized NOKIA service centers only. The purpose of this document is to provide some further service information for NOKIA 8310 phones. It contains a lot of collected tips and hints to find failures and repair solutions easily.
  • Page 4 CONFIDENTIAL 4 (18) Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 Contents PREFACE General Introduction CHAPTER 1 PHONE DOES NOT SWITCH ON CHAPTER 2 PHONE SWITCHES ITSELF OFF...
  • Page 5 5 (18) Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHAPTER 1 PHONE DOES NOT SWITCH ON Phone does not switch on Check if current consumption Usually N700 faulty...
  • Page 6 Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 PHONE DOES NOT SWITCH ON X101 check mechanical appearance of battery connector. Change part if it is bent, soiled or corroded.
  • Page 7 NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHAPTER 2 PHONE SWITCHES OFF ITSELF If this fault appears ensure that switching-off symptom is not the result of a too old phone software-version. SW-version should be 4.04 or newer!
  • Page 8 8 (18) Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHAPTER 3 FLASH UPDATE NOT POSSIBLE Flash update not possible check that signals which are necessary for a working baseband...
  • Page 9 CONFIDENTIAL 9 (18) Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHAPTER 4 SIMCARD-FAULTS Display message "Insert SIM card" Check at Check SIM card if dirty, check SIM reader pin 1-4...
  • Page 10 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHAPTER 5 AUDIO-FAULTS In case of any audiofault in the phone, the best way to define the fault is to make a call with the defect phone to a proper working one.
  • Page 11 CONFIDENTIAL 11 (18) Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHAPTER 6 CHARGING FAULTS Charging not possible Run energy Try to charge after management calibration calibration Battery size failed...
  • Page 12 Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHAPTER 7 USER INTERFACE FAULTS Display faulty change displaymodule I004 to check if it is responsible for the fault check mechanical appearance of displayconnector X300, change part if necessary if fault persists check VIO 1.8VDC and VFLASH1 2.8VDC, both measurable at double capacitor C303...
  • Page 13 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHAPTER 8 NO SERVICE In case that this fault occurs with your phone, the first thing you should do is to calibrate RX/TX-values of the phone. If for example TX-power is not measurable or too low, continue with the chapter below.
  • Page 14 NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 G660 set phone with Phoenix on local mode check VR3 2.8VDC at C662. With only this voltage the oscillator must be able to work on a frequency of 26MHz, Otherwise you have to change G660.
  • Page 15 NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 N600 set phone with Phoenix to local mode and activate TX-burstmode Ch.37 (Ch.700 for GSM1800). check 26MHz reference clock at C660, refer to signal shown on page 14.
  • Page 16 16 (18) Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHAPTER 9 RX DOES NOT WORK RX does not work Use Phoenix to set phone into RX-burstmode GSM900 Ch.37 / GSM 1800 Ch.700...
  • Page 17 NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 G660 first thing to do as in case of TX-faults is to set phone with Phoenix to local mode, activate RX-burstmode Ch.37 check VR3 2.8VDC at C662. With only this voltage the oscillator must be able to work on a frequency of 26MHz.
  • Page 18 CONFIDENTIAL 18 (18) Customer Care Europe & Africa NHM-7 Repairhints SCCE Training Group Version 1.0 Approved © 2002 Nokia Mobile Phones Date 28.02.2002 CHANGE HISTORY Originator Status Version Date Comment TS Training Draft 11.02.2002 First draft version for the repair group...

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Nhm-7