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Dell Alienware Area-51 R5 Service Manual
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Dell Alienware Area-51 R5 Service Manual

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Alienware Area-51 R5
Service Manual
Regulatory Model: D03X
Regulatory Type: D03X002

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Summary of Contents for Dell Alienware Area-51 R5

  • Page 1 Alienware Area-51 R5 Service Manual Regulatory Model: D03X Regulatory Type: D03X002...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer....................10 Before you begin ................................10 Safety instructions................................10 Recommended tools................................10 Screw list....................................11 2 After working inside your computer....................13 3 Technical overview..........................14 Inside view of your computer............................. 14 Right view..................................14 Left view..................................15 System-board components..............................16 I/O-board components..............................
  • Page 4 12 Replacing the battery case........................ 27 Procedure................................... 27 Post-requisites..................................27 13 Removing the hard drive........................28 Prerequisites..................................28 Procedure................................... 28 14 Replacing the hard drive........................30 Procedure................................... 30 Post-requisites..................................30 15 Removing the U.2 fan........................31 Prerequisites..................................31 Procedure.................................... 31 16 Replacing the U.2 fan........................
  • Page 5 Procedure................................... 40 24 Replacing the drive-bay heat sensor cable..................42 Procedure................................... 42 Post-requisites..................................42 25 Removing the memory modules......................43 Prerequisites..................................43 Procedure................................... 43 26 Replacing the memory modules......................44 Procedure................................... 44 Post-requisites..................................44 27 Removing the graphics card......................45 Prerequisites..................................45 Procedure...................................
  • Page 6 35 Removing the top fan........................61 Prerequisites..................................61 Procedure....................................61 36 Replacing the top fan........................62 Procedure................................... 62 Post-requisites..................................62 37 Removing the logo board........................63 Prerequisites..................................63 Procedure................................... 63 38 Replacing the logo board........................65 Procedure................................... 65 Post-requisites..................................65 39 Removing the solid-state drive......................66 Prerequisites..................................
  • Page 7 Procedure................................... 74 Post-requisites..................................74 47 Removing the processor........................75 Prerequisites..................................75 Procedure................................... 75 48 Replacing the processor........................76 Procedure................................... 76 Post-requisites..................................76 49 Removing the power-supply unit..................... 77 Prerequisites..................................77 Procedure....................................77 50 Replacing the power-supply unit..................... 79 Procedure................................... 79 Post-requisites..................................79 51 Removing the system board......................80 Prerequisites..................................
  • Page 8 58 Replacing the rear bezel........................94 Procedure................................... 94 Post-requisites..................................94 59 Removing the base panel........................95 Prerequisites..................................95 Procedure................................... 95 60 Replacing the base panel........................98 Procedure................................... 98 Post-requisites..................................98 61 Removing the top tron-lighting cable....................99 Prerequisites..................................99 Procedure................................... 99 62 Replacing the top tron-lighting cable.................... 101 Procedure..................................
  • Page 9 BIOS overview...................................112 Entering BIOS setup program............................112 System setup options.................................113 System and setup password.............................. 116 Assigning a system password and setup password.....................116 Deleting or changing an existing system and or setup password................117 Clearing CMOS Settings............................. 117 Clearing Forgotten Passwords............................ 118 69 Troubleshooting..........................119 Flashing the BIOS................................119 Flashing BIOS (USB key)..............................

  • Page 10: Before Working Inside Your Computer

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 11: Screw List

    Screw list The following table provides the list of screws that are used for securing different components. Table 1. Screw list Component Secured to Screw type Quantity Screw image Stability foot Computer #6-32x6 Security-cable slot latch Computer #6-32x5.2 Battery-case door Battery case M2x5.7 Battery case...
  • Page 12 Component Secured to Screw type Quantity Screw image Logo board Bracket #6-32x6 Solid-state drive System board M2x2.5 PCI fan Chassis M3x5.25 Fan shroud PCI fan M5x10 Processor liquid-cooling Chassis M5x10 assembly Power-supply unit Chassis #6-32x6 System-board Chassis #6-32x6 Rear-handle bar Chassis #6-32x6.5 Front-handle bar...

  • Page 13: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3.

  • Page 14: Technical Overview

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Inside view of your computer To view the different components installed in your computer. See “Left...

  • Page 15: Left View

    Left view 1. processor liquid-cooling assembly fan 2. graphics card 3. system board 4. power-supply unit 5. AlienFX side-panel connector 6. PCI fan 7. processor liquid-cooling assembly pump 8. memory modules 9. top fan...

  • Page 16: System-Board Components

    System-board components 1. processor liquid cooling-assembly fan (LCM_FAN1) 2. audio connector 3. PCI-Express slot (SLOT1) 4. PCI-Express slot (SLOT3) 5. PCI-Express slot (SLOT4) 6. wireless card slot (M2_WLAN1) 7. PCI-Express slot (SLOT5) 8. PCI-Express slot (SLOT6) 9. solid-state drive slot (M2_SSD1) 10.

  • Page 17: I/O-Board Components

    I/O-board components NOTE: The location of the connectors may vary based on the selections you made at the time of purchase. 1. Fan connector (U2_FAN1) 2. Fan connector (U2_FAN2) 3. USB connector (USB1) 4. front I/O connector (USB3_FIO1) 5. front I/O connector (USB3_FIO2) 6.

  • Page 18: Lifting The Computer

    Lifting the computer Procedure 1. With both hands, hold the handle located on top of the computer. 2. Lift the computer.

  • Page 19: Removing The Stability Foot

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Tilt the computer towards the front until the base is facing up.

  • Page 21: Replacing The Stability Foot

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Tilt the computer towards the front until the base is facing up.

  • Page 22: Removing The Side Panels

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: Make sure that you remove the security cable from the security-cable slot (if applicable).

  • Page 23: Replacing The Side Panels

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs on the right side-panel with the slots on the right side of the computer and snap the panel to lock it in place.

  • Page 24: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the right side-panel. See “Removing the side panels”.

  • Page 25: Replacing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Insert the batteries into the battery case. 2. Slide and close the battery-case door.

  • Page 26: Removing The Battery Case

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 27: Replacing The Battery Case

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the battery case with the screw holes on the chassis.

  • Page 28: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

  • Page 30: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure 1.

  • Page 31: Removing The U.2 Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 32: Replacing The U.2 Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align and place the U.2 fan on the hard-drive assembly bracket.

  • Page 33: Removing The Right Alienfx Side-Panel Connector

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 34: Replacing The Right Alienfx Side-Panel Connector

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the cable through the slot on the bracket and align the screw holes on the right AlienFX side-panel connector with the screw holes on the bracket.

  • Page 35: Removing The Left Alienfx Side-Panel Connector

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 36 8. Remove the two screws (#6-32x6) that secure the AlienFX side-panel connector to the bracket. 9. Remove the cable routing through the slot on the bracket and lift the left AlienFX side-panel connector off the bracket.

  • Page 37: Replacing The Left Alienfx Side-Panel Connector

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the cable through the slot on the bracket and align the screw holes on the left AlienFX side-panel connector with the screw holes on the bracket.

  • Page 38: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 39: Replacing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Post-requisites 1. Replace left and right side-panels. See “Replacing the side panels”.

  • Page 40: Removing The Drive-Bay Heat Sensor Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 42: Replacing The Drive-Bay Heat Sensor Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the drive-bay heat-sensor cable through the slot on the chassis.

  • Page 43: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 44: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the notch on the memory module with the tab on the memory-module slot.

  • Page 45: Removing The Graphics Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 47: Replacing The Graphics Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the graphics card with the PCI-Express card connector on the system board.

  • Page 48: Post-Requisites

    Post-requisites 1. Replace the left and right side-panels. See “Replacing the side panels”. 2. Replace the stability foot.

  • Page 49: Removing Multiple Graphics Cards

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 50: Procedure To Remove Three Graphics Card

    7. Press and hold the securing tab on the graphics-card connector, grasp the card by its top corner. 8. Lift the graphics card from the graphics-card slot. 9. Repeat steps 2 to 8 to remove graphics card on the PCI-Express card connector (SLOT4) and PCI-Express x16 card connector (SLOT7).
  • Page 51 3. Disconnect the power cables from the graphics card. 4. Rotate and open the PCIE door. 5. Press and hold the securing tab on the clamp. 6. Pull the clamp away from the bracket. NOTE: The location of the power supply connector (VGA1, VGA2, and VGA3) varies depending on the video card installed.
  • Page 52 9. Repeat steps 2 to 8 to remove graphics card on the PCI-Express card connector (SLOT4) and PCI-Express x16 card connector (SLOT7).

  • Page 53: Replacing Multiple Graphics Cards

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure to replace three graphics card 1. Align the graphics card with the PCI-Express card connector on the system board.

  • Page 54: Procedure To Replace Two Graphics Card

    7. Place the graphics bridge that connects the graphics cards. Procedure to replace two graphics card 1. Align the graphics card with the PCI-Express card connector on the system board. 2. Place the card in the connector and press down firmly. Ensure that the card is firmly seated.
  • Page 55 3. Press and hold the securing tab on the clamp. 4. Push the clamp back towards the bracket. 5. Rotate the PCIE door to close. 6. Connect the power cables to the graphics card. NOTE: The location of the power supply connector (VGA1, VGA2, and VGA3) varies depending on the video card installed.

  • Page 56: Post-Requisites

    Post-requisites 1. Replace the left and right side-panels. See “Replacing the side panels”. 2. Replace the stability foot.

  • Page 57: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 58: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the antenna cables to the wireless card. 2. Align the notch on the wireless card with the tab on the wireless-card slot.

  • Page 59: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 60: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Insert the coin-cell battery into the socket with the side labeled + facing up and press down the battery in the socket.

  • Page 61: Removing The Top Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 62: Replacing The Top Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs on the top fan with the slots on the chassis and slide the fan until it snaps into position.

  • Page 63: Removing The Logo Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 64 4. Remove the six screws (#6-32x6) that secure the logo board to the bracket. 5. Remove the logo board from the bracket.

  • Page 65: Replacing The Logo Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the logo board to the screw holes on the bracket and slide the logo board in place.

  • Page 66: Removing The Solid-State Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.

  • Page 67: Replacing The Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure 1.

  • Page 68: Removing The Pci Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 69: Replacing The Pci Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs on the PCI-fan with the slots on the chassis and slide the fan until it snaps into position.

  • Page 70: Removing The Front-Bezel Heat Sensor Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 71: Replacing The Front-Bezel Heat-Sensor Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the front-bezel heat-sensor cable through the bracket. 2. Align the tab on the front-bezel heat-sensor cable on the chassis.

  • Page 72: Removing The Processor Liquid-Cooling Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 74: Replacing The Processor Liquid-Cooling Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Incorrect alignment of the processor liquid-cooling assembly can damage the system board and processor.

  • Page 75: Removing The Processor

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 76: Replacing The Processor

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to ensure that thermal conductivity is achieved.

  • Page 77: Removing The Power-Supply Unit

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 78 5. Slide the power-supply unit out through the back of the chassis and remove it from the computer. 6. Remove the four screws (#6-32x6) that secure the metal bracket to the power-supply unit. 7. Remove the metal bracket from the power-supply unit.

  • Page 79: Replacing The Power-Supply Unit

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure WARNING: The cables and ports on the back of the power-supply unit are color-coded to indicate the different power wattage.

  • Page 80: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 81 5. Remove the processor.

  • Page 82: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 83: Removing The Handle Bars

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 84 4. Remove the seven screws (#6-32x6.5) that secure the front handle-bar to the left side of the chassis. 5. Remove the seven screws (#6-32x6.5) that secure the front handle-bar to the right side of the chassis. 6. Press the front-handle bar to release the securing tab and remove the front-handle bar.
  • Page 85 7. Remove the seven screws (#6-32x6.5) that secure the bottom handle-bar to the left side of the chassis. 8. Remove the seven screws (#6-32x6.5) that secure the bottom handle-bar to the right side of the chassis. 9. Press the bottom-handle bar to release the securing tab and remove the bottom-handle bar.

  • Page 87: Replacing The Handle Bars

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align and place the bottom-handle bar on the slot and snap the bottom-handle bar to the chassis.

  • Page 88: Removing The Front Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 90: Replacing The Front Bezel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs from inside the chassis on the right and left side and place the front bezel and snap it in place.

  • Page 91: Removing The Rear Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 92 6. Remove the rear I/O accessibility lighting cable from the routing guides on the chassis. 7. Remove the four screws (#6-32x6) that secure the power-supply unit cover to the back of the chassis. 8. Lift the power-supply unit cover away from the chassis. 9.

  • Page 94: Replacing The Rear Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the rear I/O accessibility lighting cable through the slot on the chassis.

  • Page 95: Removing The Base Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 96 a. tabs (2) b. screws (3) c. chassis 4. Remove the two screws (#6-32x6) from inside, securing the base panel to the right side of the chassis. 5. Release the tabs from inside the chassis on the right side, securing the base panel to the right side of the chassis. a.
  • Page 97 b. tabs (2) c. chassis 6. Remove the base panel from the chassis. a. base panel b. chassis...

  • Page 98: Replacing The Base Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the tabs from inside the chassis on the right side and left side, securing the base panel to the chassis and snap it in place.

  • Page 99: Removing The Top Tron-Lighting Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 101: Replacing The Top Tron-Lighting Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align and place the top tron-lighting cables on the chassis.

  • Page 102: Removing The Bottom Tron-Lighting Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.

  • Page 104: Replacing The Bottom Tron-Lighting Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Route the bottom tron-lighting cables through the slot on the chassis.

  • Page 105: Removing The Antenna Cables

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the stability foot.
  • Page 106 8. Turn the chassis over. 9. Remove the antenna cables from the routing guide on the chassis and slide the antenna cable through the slot on the chassis. 10. Peel the tape that secures the antenna cables to the chassis. 11.

  • Page 108: Replacing The Antenna Cables

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Place the antenna cables in place and slide the antenna cables through the slot on the chassis.

  • Page 109: Downloading Drivers

    Downloading the audio driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your computer model.

  • Page 110: Downloading The Usb Driver

    Downloading the USB driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your computer model.

  • Page 111: Downloading The Network Driver

    Downloading the network driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your computer model.

  • Page 112: Bios Setup Program

    Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately.

  • Page 113: System Setup Options

    Build Date Displays the BIOS release date. Product Information Product Name Displays the product name. Default: Alienware Area-51 R5. Set Service Tag Allows you to enter the service tag of your computer. Asset Tag Displays the asset tag of your computer.
  • Page 114 Advanced BIOS Auto-Recovery Enable the user to recover from certain corrupted BIOS conditions from a recovery file on the user primary hard drive. Default: Disabled. Always Perform Integrity Check Allows you to perform the Integrity check. Default: Disabled. CPU configuration Hyper-threading Technology Enable or disable HyperThreading in the processor.
  • Page 115 Table 5. System setup options—OC menu Intel CPU Allows you to set OC mode and Custom Pstate0 for the CPU. Intel Memory Allows you to set the overclocking. Table 6. System setup options—Security menu Security Unlock Setup Displays if the setup status is unlocked. Admin Password Allows you to set the administrator password.

  • Page 116: System And Setup Password

    Boot 1st Boot Allows you to enable or disable the 1st boot device. Default: Hard Disk. 2nd Boot Allows you to enable or disable the 2nd boot device. Default: USB Hard Disk. 3rd Boot Allows you to enable or disable the 3rd boot device. Default: CD/DVD.

  • Page 117: Deleting Or Changing An Existing System And Or Setup Password

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: The computer must be disconnected from the electrical outlet to clear the CMOS setting. 1. Lay the system on the right side.

  • Page 118: Clearing Forgotten Passwords

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. 1. Lay the chassis on the left side. 2. Remove the stability foot.

  • Page 119: Troubleshooting

    4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu.

  • Page 120: Diagnostics

    7. Select the device from the left pane and click Run Tests. 8. If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. Diagnostics The following table shows different beep codes and what they indicate.

  • Page 121: Getting Help And Contacting Alienware

    NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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