Contents Chapter 1: Working on your computer................... 6 Safety instructions................................6 Turning off your computer — Windows 10........................6 Turning off your computer..............................7 Turning off your computer — Windows 7........................7 Before working inside your computer..........................8 After working inside your computer..........................8 Chapter 2: Removing and installing components................
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Display specifications............................... 26 Keyboard specifications..............................27 Touchpad specifications..............................27 Battery specifications...............................27 AC adapter specifications............................... 28 Physical specifications..............................28 Environmental specifications............................29 Chapter 4: Technology and components..................30 Power adapter................................... 30 Processors..................................30 Verifying the processor usage in Task Manager....................30 Verifying the processor usage in Resource Monitor...................30 Identifying processors in Windows 10........................
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System and setup password............................50 Assigning a system password and setup password.................... 50 Deleting or changing an existing system and/or setup password..............51 Chapter 6: Troubleshooting......................52 Enhanced Pre-Boot System Assessment (ePSA) diagnostics................52 Running the ePSA diagnostics..........................52 Chapter 7: Contacting Dell......................53 Contents...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Steps 1.
Some computers have magnetic surfaces. Ensure that the screws are not left attached to such surface when replacing a component. NOTE: Screw color may vary with the configuration ordered. Table 1. Latitude 3580 screw list Component Screw type Quantity Image...
Table 1. Latitude 3580 screw list (continued) Component Screw type Quantity Image I/O board M2.5x5 DC-in port M2.5x5 Fingerprint reader M2x3 Touchpad M2x3 Display assembly M2x3 M1.6x2 LCD panel M1.6x2 LCD Hinge M1.6x2 M2.5x3 System board M2x3 Base Cover Removing the base cover Steps 1.
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3. Lift the base cover away from the computer. Removing and installing components...
● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See https://www.dell.com/support.
Installing the battery Steps 1. Insert the battery into the slot on the computer. 2. Connect the battery cable to the connector on the battery. 3. Tighten the M2.0xL3 screws to secure the battery to the computer. 4. Install the: base cover 5.
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4. Pry out the lower edge of the keyboard [1] and flip it over [2]. Removing and installing components...
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5. Then, disconnect the backlight connector [1] and the keyboard connector [2]. Removing and installing components...
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6. Remove the keyboard away from the computer. Removing and installing components...
Installing the keyboard Steps 1. Connect the keyboard cable and the backlight cable (optional) to their respective connectors on the computer. 2. Align the keyboard and gently press until it snaps back into place. 3. Install the: battery base cover 4.
b. Lift and remove the metal bracket off the WLAN card [2]. c. Disconnect the two WLAN cables that connect the WLAN card to the antenna [3]. d. Pull out the WLAN card from its connector on the system board [4]. Installing the WLAN card Steps 1.
base cover battery 3. To remove the WWAN card: a. Remove the M2xL3 screw that secures the WWAN card to the system board [1] and then left and pull out the WWAN card from its connector [2]. Installing the WWAN card Steps 1.
3. To remove the memory module: a. Pry apart the memory module latches [1]. b. Lift and remove the memory module from the system board [2]. Installing the memory module Steps 1. Insert the memory module into its connector on the system board. 2.
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b. Remove the M2xL3 screws that secure the HDD to the palmrest [2]. c. Lift the HDD from the computer [3]. 4. Disconnect the HDD cable interposer. 5. Then, remove the M3xL3 screws to detach the metal bracket from the HDD [1]. Removing and installing components...
Installing the hard disk drive (HDD) Steps 1. Tighten the M3xL3 screws that secure the metal bracket to the HDD 2. Connect the HDD cable interposer. 3. Insert the HDD into the connector on the computer. 4. Tighten the M2xL3 screws to secure the HDD to the computer. 5.
Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: ● Windows 10, click or tap Start > Settings > System > About. System specifications Feature Specification Chipset Intel Skylake and Kabylake (integrated with processor) DRAM bus width 64-bit Flash EPROM...
Video specifications Table 3. Table showing video specifcations Feature Specification Type Integrated on system board, hardware accelerated Controller UMA : ● Sky Lake: Intel HD Graphics 520 ● Kaby Lake: Intel HD Graphics 610\620 Discrete: ● AMD Radeon R5 M430 External display support VGA, HDMI 1.4 Camera specifications...
Features Specification ● Qualcomm QCA61x4A 802.11ac Dual Band (2x2) Wireless Adapter+ Bluetooth 4.1 ● Intel Dual-Band Wireless-AC 8265 Wi-Fi + BT 4.2 (limited to BT 4.1 by Windows OS) Wireless Card (2x2) Mobile ● Qualcomm Snapdragon X7 LTE-A (DW5811e) for AT&T, Verizon, and Sprint USA (not available with Broadband Skylake CPUs or Kabylake CEL CPU) Options...
Table 4. Display Specifications (continued) Feature 15.6– HD Non touch 15.6– FHD Non touch 15.6– HD Non touch Power Consumption (max) HD 4.0W FHD 3.7W HD 4.0W Keyboard specifications Feature Specification Number of keys ● United States: 80 keys ● United Kingdom: 81 keys ●...
Table 6. 56 Whr (4 Cell) Prismatic with ExpressCharge (continued) Feature Specification Weight 250.00 g Height 5.9mm (0.232") Voltage 15.2VDC Operating Charge: 0 °C to 50 °C (32 °F to 122 °F) Discharge: 0 °C to 70 °C (32 °F to 158 °F) Non-operating –20 °C to 65 °C (–4 °F to 149 °F) Coin cell battery...
Environmental specifications Temperature Specifications Operating 0°C to 35°C (32°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative Specifications humidity (maximum) Operating 10 % to 90 % (non condensing) Storage 5 % to 95 % (non condensing) Altitude Specifications (maximum) Operating 0 m to 3048 m (0 ft to 10,000 ft)
Technology and components This chapter details the technology and components available in the system. Power adapter This laptop is shipped with the 65 Watt or 65 Watt E5 AC Adapter. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable.
Identifying processors in Windows 10 Steps 1. Tap Search the Web and Windows. 2. Type Device Manager. The Device Manager window is displayed. 3. Expand Processors. Identifying processors in Windows 8.1 Steps 1. Tap Search the Web and Windows. 2. Type Device Manager. 3.
Intel HD Graphics This computer is shipped with the following list of Intel HD Graphics chipsets. 1. Intel Corei3-6606U Intel HD graphics 520 2. Intel Celeron 3865U Intel HD graphics 610 3. Intel Pentium 4415U Intel HD graphics 610 4. Intel Core i5-7200U Intel HD graphics 620 Display options Identifying the display adapter (Windows 7 and Windows 10) Steps...
Adjusting brightness in Windows 7 About this task To enable or disable automatic screen brightness adjustment: Steps 1. Click Start → Control Panel → Display. 2. Use the Adjust brightness slider to enable or disable automatic-brightness adjustment. NOTE: You can also use the Brightness level slider to adjust the brightness manually. Connecting to external display devices (Windows 7, 8.1 and 10) About this task Follow these steps to connect your computer to an external display device:...
Figure 1. Notch difference Increased thickness DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers. Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3.
Testing memory using ePSA Steps 1. Turn on or restart your system. 2. Perform one of the following actions after the Dell logo is displayed: ● With keyboard — Press F12. The PreBoot System Assessment (PSA) starts on your system.
1. Turn on or restart your system. 2. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: ● With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
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USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB) For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1 finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor.
Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better.
● 3D - Defines input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications ● Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings based on content type ●...
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2. Select Camera from the apps list. 3. If the Camera App is not available in the apps list, search for it. Technology and components...
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can: ● Access System Setup by pressing F2 key ●...
If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. General screen options This section lists the primary hardware features of your computer.
Option Description ● RAID On — default Drives Allows you to configure the SATA drives on board. ● SATA-0 enabled by default ● eMMC (System Default) SMART Controls whether hard drive errors for integrated drivers are reported during system startup. Reporting ●...
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Option Description NOTE: Successful password changes take effect immediately. Default setting: Not set System Allows you to set, change, or delete the system password. Password NOTE: Successful password changes take effect immediately. Default setting: Not set Internal HDD-0 Allows you to set, change, or delete the administrator password. Password NOTE: Successful password changes take effect immediately.
Option Description NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed. CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support—enabled by default Admin Setup Allows you to prevent users from entering Setup when an Administrator password is set.
Standby, the system setup removes power from all the USB ports to conserve battery power. ● Enable USB Wake Support ● Wake on Dell USB-C dock Default setting: The option is disabled. Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a LAN signal.
Battery Charge ● Adaptive—enabled by default Configuration ● Standard—Fully charges your battery at a standard rate. ● ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is enabled by default. ● Primarily AC use ● Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
SupportAssist system resolution Option Description Auto OS The Auto OS Recovery Threshold setup option controls the automatic boot flow for SupportAssist Recovery System Resolution Console and for Dell OS Recovery Tool. Threshold ● OFF ● 1 ● 2 (default) ● 3...
3. Insert the USB Flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and press Return.
Figure 4. DOS BIOS Update Screen System and setup password You can create a system password and a setup password to secure your computer. Password Description type System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
3. Type the system password that you entered earlier in the Confirm new password field and click OK. 4. Press Esc and a message prompts you to save the changes. 5. Press Y to save the changes. The computer reboots. Deleting or changing an existing system and/or setup password Prerequisites Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing...
Running the ePSA diagnostics Steps 1. Power-on the computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed.
About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.