Downloading and installing the Dell audio driver....................13 Fingerprint-reader driver..............................13 Downloading and installing the fingerprint-reader driver................... 13 Dell ControlVault3 Driver Firmware..........................14 Downloading and installing the Dell ControlVault3 driver and firmware............14 Dell Optimizer..................................14 Downloading and installing the Dell Optimizer...................... 14 Dell Power Manager Service............................15 Downloading and installing the DPM........................
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Chapter 9: Getting help and contacting Dell.................18 Contents...
Drivers & Downloads website. Installing device drivers from a non-Dell website can cause system performance issues, corrupt operating system files, blue screen errors, unexpected shutdowns, or infect your computer with malicious software. Device drivers must be updated when you reinstall the operating system using either a CD, DVD, USB key, or when you are facing networking, graphics, sound or other hardware-related problems.
The installation of the listed drivers and applications as described in the guide enhances the optimal performance of your computer. Dell also provides drivers and applications that are not included with the Windows operating system. These drivers are required to enable the following solid-state drives (SSDs): ●...
● Bluetooth driver: Enables and enhances the Bluetooth adapter. ● Onboard Local Area Network (LAN) driver 5. Install latest updates and drivers: ● For commercial computers, use Dell Command Updates (DCU). ● For consumer computers, use SupportAssist. NOTE: Drivers can be downloaded and installed manually from the Drivers &...
TPM: 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. The BIOS setup program is displayed. 3. On the left pane, select Security.
For installing Windows on Intel 12 Generation computers using ISO images, see the knowledge base article 000184834 www.dell.com/support. Before attempting a reinstall of your operating system, Dell recommends that you backup all data as described in the Microsoft knowledge base article.
Devices such as video and sound cards require drivers to function correctly within Windows, and enable users to adjust hardware settings. Windows includes drivers for most devices, but device-specific drivers may have to be downloaded and installed separately. Dell recommends that you download the device drivers for your Dell computer from Drivers &...
Driver installation is critical after reinstalling the Windows operating system on your Dell computer. Install the drivers in the correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device driver if you are encountering issues with a specific device.
8. Double-click the IRST driver file icon and follow the instructions on the screen. Graphics The Windows operating system includes the VGA-graphics driver only. For optimal graphics performance, install the Dell graphics driver applicable to your computer from www.dell.com/support. Reinstallation sequence for drivers and applications...
8. Double-click the graphics driver file icon and follow the instructions on the screen. Audio The Windows operating system does not include the audio driver recommended by Dell. Install the HD audio driver available for download from www.dell.com/support. Downloading and installing the Dell audio driver 1.
6. Click Download to download the software package for your computer. 7. After the download is complete, go to the folder where you saved the Dell ControlVault3 driver and firmware. 8. Double-click the Dell ControlVault3 driver file icon and follow the instructions on the screen.
Wireless Local Network (WLAN) drivers and applications The Windows operating system does not provide native-device driver support for WLAN controllers on Dell computers. To obtain wireless network functionality, install the relevant WLAN drivers from the Dell support site. WLAN applications, which provide additional features including enterprise authentication enhancements, can also be installed from the Dell support site.
Dell Docking Station WD19 The Dell Docking Station WD19 is a device that links all your electronic devices to your computer using a Thunderbolt 3 (Type-C) cable interface. Connecting the computer to the docking station enables you to access to all peripherals such as mouse, keyboard, stereo speakers, external hard drive, and large-screen displays, without having to plug each device directly to the computer.
.NET Framework The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by applications created for the Windows platform. .NET Framework...
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Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 1. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...