Contents Before working inside your computer........10 .....................10 Before you begin ....................10 Safety instructions ..................11 Recommended tools After working inside your computer........13 Removing the battery............... 14 ......................14 Procedure Replacing the battery..............15 ......................15 Procedure Removing the base cover............16 ..................... 16 Prerequisites ......................16 Procedure...
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Removing the memory modules..........22 .....................22 Prerequisites ......................22 Procedure Replacing the memory modules..........24 ......................24 Procedure ....................25 Post-requisites Removing the wireless card............ 26 .....................26 Prerequisites ......................26 Procedure Replacing the wireless card.............28 ......................28 Procedure ....................28 Post-requisites Removing the keyboard............
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Removing the touch pad............39 .....................39 Prerequisites ......................39 Procedure Replacing the touch pad............42 ......................42 Procedure ....................42 Post-requisites Removing the power-button board........43 .....................43 Prerequisites ......................43 Procedure Replacing the power-button board........45 .......................45 Procedures ....................45 Post-requisites Removing the speakers............46 ....................
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Removing the system board............52 .....................52 Prerequisites ......................52 Procedure Replacing the system board............ 55 ......................55 Procedure ....................55 Post-requisites Removing the coin-cell battery..........57 .....................57 Prerequisites ......................57 Procedure Replacing the coin-cell battery..........59 ......................59 Procedure ....................59 Post-requisites Removing the thermal-cooling assembly......60 ....................
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Removing the display assembly..........66 ....................66 Prerequisites ......................66 Procedure Replacing the display assembly..........71 ......................71 Procedure ....................71 Post-requisites Removing the display bezel.............72 .....................72 Prerequisites ......................72 Procedure Replacing the display bezel.............74 ......................74 Procedure ....................74 Post-requisites Removing the display panel............ 75 .....................75 Prerequisites ......................75...
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Removing the display back-cover..........82 ....................82 Prerequisites ......................82 Procedure Replacing the display back-cover..........84 ......................84 Procedure ....................84 Post-requisites Removing the camera...............85 .....................85 Prerequisites ......................85 Procedure Replacing the camera............... 87 ......................87 Procedure ....................87 Post-requisites Removing the power-adapter port........88 ....................
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Getting help and contacting Dell........... 95 ..................95 Self-help resources ....................95 Contacting Dell...
Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance.
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlock position.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Place the battery in the battery bay and snap the battery into place.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screws that secure the base cover to the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
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Lift the hard-drive assembly off the computer base. screws (4) hard-drive assembly hard-drive cable latch Remove the screws that secure the hard-drive bracket to the hard-drive assembly. Lift the hard-drive bracket off the hard-drive assembly.
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Disconnect the interposer from the hard drive. screws (4) hard-drive bracket hard drive interposer...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Connect the interposer to the hard drive.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Slide and remove the memory module from the memory-module slot. securing clips (2) memory module...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.
Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory module securing clips (2) Post-requisites Replace the...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Slide and lift the wireless card off the wireless-card slot. antenna cables (2) wireless card screw notch wireless-card slot...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damaging the wireless card, do not place any cables under it.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Using a plastic scribe, gently release the tabs that secure the keyboard to...
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Carefully turn the keyboard over and place it on the palm-rest assembly. tabs (5) plastic scribe keyboard palm-rest assembly Lift the latch and disconnect the keyboard cable from the system board.
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Lift the keyboard along with the cable off the palm-rest assembly. latch keyboard cable keyboard palm-rest assembly...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the keyboard cable into the system board and press down on the latch to secure the cable.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the latches and disconnect the touch-pad cable and power-button cable from the system board. power-button cable screws (5) palm-rest assembly computer base touch-pad cable latches (2) Close the display and turn the computer over. Remove the screws that secure the palm-rest assembly to the computer base.
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Disconnect the speaker cable from the system board. screws (8) computer base speaker cable...
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Lift the computer base and pry the palm-rest assembly off the computer base using a plastic scribe. computer base palm-rest assembly plastic scribe Turn the computer over and open the display as far as possible.
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Lift the palm-rest assembly at an angle and remove it from the computer base. palm-rest assembly computer base Follow the procedure from step 1 to step 6 in “Removing the touch pad”. 10 Follow the procedure from step 1 to step 4 in “Removing the power- button board”.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Follow the procedure from step 1 to step 3 in “Replacing the speakers”.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the touch-pad bracket off the palm-rest assembly. touch-pad bracket screws (3) Lift the latch and disconnect the touch-pad cable from the touch pad. Peel off the tape that secures the touch pad to the palm-rest assembly.
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Lift the touch pad off the palm-rest assembly. tape palm-rest assembly latch touch-pad cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the touch pad with the screw holes on the palm-rest assembly and keep the touch pad in place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Slide and remove the power-button board along with its cable from under the tab on the palm-rest assembly. screw power-button board power-button board cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedures Slide the power-button board under the tab on the palm rest and align the screw hole on the power-button board with the screw hole on the palm-rest assembly.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the speakers, along with the speaker cable, off the palm-rest assembly. palm-rest assembly speaker cable speakers (2)
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts, adhere the speakers to the palm-rest assembly.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift and slide the I/O board from under the tab on the computer base. screw I/O board latch I/O-board cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the I/O board under the tab on the computer base and align the screw hole on the I/O board with the screw hole on the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Disconnect the power-adapter port cable from the system board. power-adapter port cable display cable tape latches (2) system board I/O-board cable Remove the screw that secures the system board to the computer base.
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Lift the system board off the computer base. system board screw Turn the system board over. Remove the coin-cell battery. Follow the procedure from step 1 to step 3 in “Removing the thermal- cooling assembly”.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Replace the memory modules. Follow the procedure from step 4 to step 6 in “Replacing the hard drive”. Replace the base cover. Replace the battery.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
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system board plastic scribe coin-cell battery battery socket...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the thermal-cooling assembly off the system board. captive screws (6) system board thermal-cooling assembly fan cable Follow the procedure from step 1 to step 4 in “Removing the fan”.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Follow procedure from step 1 to step 4 in “Replacing the fan”.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Turn the thermal-cooling assembly over. thermal-cooling assembly screws (3) Peel off the tape that secures the fan to the thermal-cooling assembly. Lift the fan off the thermal-cooling assembly. tape thermal-cooling assembly...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the fan on the thermal-cooling assembly. Adhere the tape that secures the fan to the thermal-cooling assembly.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Slide the antenna cables into the slot on the computer base. antenna cables (2) computer base Turn the computer over and open the display. Lift the latch and disconnect the I/O-board cable from the I/O board.
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Remove the I/O-board cable from the computer base. display assembly computer base I/O-board cable latch Note the antenna cable routing and remove the antenna cables from its routing guides on the computer base.
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Note the display cable routing and remove the cable from its routing guides on the computer base. display assembly display cable computer base antenna cables (2) Remove the screws that secure the display hinges to the computer base.
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Lift the display assembly off the computer base. display assembly screws (2) hinges (2)
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the display bezel off the display assembly. display bezel display panel...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Replace the base cover.
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Turn the display panel over and place it on a clean surface. screws (4) display panel Peel off the tape that secures the display cable to the display panel.
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Lift the latch and disconnect the display cable from the display-back cover. display panel latch display cable tape display back-cover...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display panel face down on a clean and flat surface. Slide the display cable into the display panel and press down on the latch to secure the cable.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Replace the base cover.
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Lift the display hinges off the display back-cover. screws (6) display hinges (2) display back-cover...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Replace the base cover.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display back-cover on a clean and flat surface. Post-requisites...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Disconnect the camera cable from the camera and remove the camera from the display-back cover. display back-cover camera plastic scribe camera cable...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera. Adhere the camera to the display back-cover.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the power-adapter port, along with its cable, off the computer base. screw power-adapter port cable routing guide power-adapter port...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Replace the screw that secures the power-adapter port to the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the computer base on a clean and flat surface. Post-requisites Follow the procedure from step 1 to step 3 in “Replacing the power-...
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. Click Product Support, enter the Service Tag of your laptop and click Submit.
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Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1—Open the Search Accessing Windows Help charm, type Help and Support in the search box and press Enter.
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NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.