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Inspiron 15
3000 Series
Service Manual
Computer Model: Inspiron 15–3541/Inspiron
15–3542/Inspiron 15–3543
Regulatory Model: P40F
Regulatory Type: P40F001/P40F002

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Summary of Contents for Dell Inspiron 15-3543

  • Page 1 Inspiron 15 3000 Series Service Manual Computer Model: Inspiron 15–3541/Inspiron 15–3542/Inspiron 15–3543 Regulatory Model: P40F Regulatory Type: P40F001/P40F002...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...
  • Page 3: Table Of Contents

    Contents Before Working Inside Your Computer.........10 .................... 10 Before You Begin ................... 10 Safety Instructions ..................11 Recommended Tools After Working Inside Your Computer........13 Removing the Battery............... 14 ......................14 Procedure Replacing the Battery..............15 ......................15 Procedure Removing the Base Cover............16 .....................
  • Page 4 Removing the Hard Drive............21 ..................... 21 Prerequisites ......................21 Procedure Replacing the Hard Drive............23 ......................23 Procedure ....................23 Post-requisites Removing the Memory Module..........24 .....................24 Prerequisites ......................24 Procedure Replacing the Memory Module..........26 ......................26 Procedure ....................27 Post-requisites Removing the Wireless Card...........
  • Page 5 Removing the Palm Rest............39 .....................39 Prerequisites ......................39 Procedure Replacing the Palm Rest............43 ......................43 Procedure ....................43 Post-requisites Removing the Power-Button Module........44 ....................44 Prerequisites ......................44 Procedure Replacing the Power-Button Module........46 ......................46 Procedure ....................46 Post-requisites Removing the Touch Pad............47...
  • Page 6 Removing the I/O Board............54 .....................54 Prerequisites ......................54 Procedure Replacing the I/O Board............56 ......................56 Procedure ....................56 Post-requisites Removing the Optical-Drive Connector Board....57 .....................57 Prerequisites ......................57 Procedure Replacing the Optical-Drive Connector Board....60 ......................60 Procedure ....................60 Post-requisites Removing the Coin-Cell Battery..........61 .....................
  • Page 7 Removing the Speakers............67 .....................67 Prerequisites ......................67 Procedure Replacing the Speakers............69 ......................69 Procedure ....................69 Post-requisites Removing the System Board........... 70 .....................70 Prerequisites ......................70 Procedure Replacing the System Board............73 ......................73 Procedure ....................73 Post-requisites Removing the Heat-Sink Assembly........75 .....................75 Prerequisites ......................75...
  • Page 8 Removing the Display Bezel............84 ....................84 Prerequisites ......................84 Procedure Replacing the Display Bezel............ 86 ......................86 Procedure ....................86 Post-requisites Removing the Display Panel............87 .....................87 Prerequisites ......................87 Procedure Replacing the Display Panel............90 ......................90 Procedure ....................90 Post-requisites Removing the Display Hinges..........91 .....................
  • Page 9 Getting Help and Contacting Dell......... 98 ..................98 Self-Help Resources ....................98 Contacting Dell...
  • Page 10: Before Working Inside Your Computer

    Before Working Inside Your Computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before You Begin Save and close all open files and exit all open applications.
  • Page 11: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance.
  • Page 12 • Philips screwdriver • Plastic scribe...
  • Page 13: After Working Inside Your Computer

    After Working Inside Your Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and make sure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
  • Page 14: Removing The Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latches to the unlock position.
  • Page 15: Replacing The Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.
  • Page 16: Removing The Base Cover

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screw that secures the base cover to the computer base.
  • Page 17: Replacing The Base Cover

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
  • Page 18: Removing The Optical Drive

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screw that secures the optical-drive assembly to the computer base.
  • Page 19 Remove the optical-drive bracket from the optical-drive assembly. Carefully pry the optical-drive bezel and remove it from the optical drive. optical-drive bezel optical drive optical-drive bracket screw...
  • Page 20: Replacing The Optical Drive

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the tabs on the optical-drive bezel with the slots on the optical drive and snap the optical-drive bezel into place.
  • Page 21: Removing The Hard Drive

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 22 Lift the hard-drive assembly out of the computer base. screw pull tab hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive. Using the pull tab, lift the hard-drive bracket and peel the Mylar sheet off the hard drive.
  • Page 23: Replacing The Hard Drive

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Adhere the Mylar sheet to the hard drive.
  • Page 24: Removing The Memory Module

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 25 Slide and remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...
  • Page 26: Replacing The Memory Module

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.
  • Page 27: Post-Requisites

    Slide the memory module into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module securing clips (2) notch memory-module slot Post-requisites...
  • Page 28: Removing The Wireless Card

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 29 Slide the wireless card out of the wireless-card slot. antenna cables (2) wireless-card slot wireless card notch screw...
  • Page 30: Replacing The Wireless Card

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the wireless card with the tab on the wireless-card slot.
  • Page 31: Removing The Keyboard

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display as far as possible.
  • Page 32 Carefully turn the keyboard over and place it on the palm rest. plastic scribe keyboard tabs (6) Lift the connector latches and disconnect the keyboard cable and keyboard-backlight cable (optional) from the system board. NOTE: Keyboard-backlight cable is present only on a backlit- keyboard.
  • Page 33 Lift the keyboard along with the cables off the palm rest. NOTE: If you are installing a new keyboard, make sure to note the folding of the keyboard cable and keyboard-backlight cable (optional). keyboard-backlight cable connector latch (optional) keyboard keyboard cable...
  • Page 34: Replacing The Keyboard

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the keyboard cable and keyboard-backlight cable (optional) into the system-board connectors and press down on the connector latches to secure the cables.
  • Page 35 NOTE: Keyboard-backlight cable is present only on a backlit-keyboard. Place the keyboard on a flat and clean surface. keyboard cable keyboard-backlight cable keyboard CAUTION: Do not apply excess pressure while folding the cables.
  • Page 36 Lift the keyboard cable and gently fold the keyboard-backlight cable at the fold line. keyboard cable keyboard-backlight cable fold line...
  • Page 37 Using the alignment line, gently fold the keyboard cable. keyboard cable alignment line keyboard...
  • Page 38: Post-Requisites

    Post-requisites Replace the battery.
  • Page 39: Removing The Palm Rest

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 40 Lift the connector latches and using the pull tabs, disconnect the touch- pad cable and power-button board cable from the system board. power-button board cable connector latch touch-pad cable screws (3) Close the display and turn the computer over.
  • Page 41 Remove the screws that secure the palm rest to the computer base. screws (10) computer base Using a plastic scribe, gently release the tabs on the palm rest from the slots on the computer base. computer base palm rest Turn the computer over and open the display as far as possible.
  • Page 42 Lift the palm rest at an angle and release it from the ports on the system board. palm rest Follow the procedure from step 1 to step 7 in “Removing the Power- Button Module”. Follow the procedure from step 1 to step 5 in “Removing the Touch Pad”.
  • Page 43: Replacing The Palm Rest

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Follow the procedure from step 1 to step 4 in “Replacing the Touch Pad”.
  • Page 44: Removing The Power-Button Module

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 45 Lift the power-button board at an angle and remove it from under the tab on the palm rest. tape power-button board power-button board cable screw palm rest...
  • Page 46: Replacing The Power-Button Module

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-button board under the tab on the palm rest and align the screw hole on the power-button board with the screw hole on the palm rest.
  • Page 47: Removing The Touch Pad

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 48 Remove the screws that secure the touch pad to the palm rest. connector latch touch-pad cable touch pad screws (3) Using your fingertips, release the touch pad from under the palm rest.
  • Page 49 Slide and remove the touch pad out of the palm rest. touch pad...
  • Page 50: Replacing The Touch Pad

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the touch pad into the slots on the palm rest. Replace the screws that secure the touch pad to the palm rest.
  • Page 51: Removing The Battery-Connector Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 52 Carefully lift the battery-connector board to disconnect it from the system board. battery-connector board screws (2)
  • Page 53: Replacing The Battery-Connector Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the battery-connector board to the system-board connector. Replace the screws that secure the battery-connector board to the computer base.
  • Page 54: Removing The I/O Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 55 Lift the I/O board off the computer base. I/O board I/O-board cable connector latch...
  • Page 56: Replacing The I/O Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into the I/O-board connector and press down on the connector latch to secure the cable.
  • Page 57: Removing The Optical-Drive Connector Board

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 58 Disconnect the antenna cables from the wireless card and remove the cables from the routing guide on the computer base. routing guide antenna cables (2) Turn the computer over and open the display as far as possible. Remove the antenna cables from the slot on the computer base and remove the cables from the optical-drive connector board.
  • Page 59 Lift the optical-drive connector board off the computer base. screw optical-drive connector board...
  • Page 60: Replacing The Optical-Drive Connector Board

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the optical-drive connector board into the system-board connector. Replace the screw that secures the optical-drive connector board to the computer base.
  • Page 61: Removing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
  • Page 62 battery socket coin-cell battery plastic scribe...
  • Page 63: Replacing The Coin-Cell Battery

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.
  • Page 64: Removing The Power-Adapter Port

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 65 Lift the power-adapter port along with its cable off the computer base. power-adapter port power-adapter port cable...
  • Page 66: Replacing The Power-Adapter Port

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Route the power-adapter port cable through the routing guides on the computer base.
  • Page 67: Removing The Speakers

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 68 Lift the speakers along with the speaker cable off the computer base. speaker cable speakers (2)
  • Page 69: Replacing The Speakers

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the speakers using the alignment posts on the computer base and snap the speakers into place.
  • Page 70: Removing The System Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 71 Lift the connector latches and disconnect the display cable and I/O- board cable from the system board. Disconnect the power-adapter port cable and speaker cable from the system board. power-adapter port cable display cable tape speaker cable I/O-board cable connector latch Remove the screws that secure the system board to the computer base.
  • Page 72 Lift the system board off the computer base. system board screws (3) Follow the procedure from step 1 to step 4 in “Removing the Heat Sink”.
  • Page 73: Replacing The System Board

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 74 Replace the wireless card. Follow the procedure from step 4 to step 5 in “Replacing the Optical Drive”. Follow the procedure from step 4 to step 6 in “Replacing the Hard Drive”. Replace the memory module. Replace the base cover. 10 Replace the battery.
  • Page 75: Removing The Heat-Sink Assembly

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 76 In sequential order (indicated on the heat sink), loosen the captive screws that secure the heat-sink assembly to the system board. Disconnect the fan cable from the system board. Lift the heat-sink assembly off the system board. fan cable heat-sink assembly captive screws (5)
  • Page 77: Replacing The Heat-Sink Assembly

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. Procedure Align the screw holes on the heat-sink assembly with the screw holes on the system board.
  • Page 78: Removing The Display Assembly

    Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 79 Remove the antenna cables from the routing guide on the computer base. routing guide antenna cables (2) Turn the computer over and open the display as far as possible. Remove the antenna cables from the slot on the computer base. Peel off the tape that secures the display cable to the system board.
  • Page 80 Lift the connector latch and disconnect the display cable from the system board. display cable tape connector latch Remove the screws that secure the display hinges to the computer base. Note the antenna-cable routing and remove the cable from the routing guides on the computer base.
  • Page 81 10 Release the display hinges from the tabs on the computer base and lift the display assembly off the computer base. display assembly screws (4) display hinges (2)
  • Page 82: Replacing The Display Assembly

    After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the display hinges under the tab on the computer base and align the screw holes on the display hinges with the screw holes on the computer base.
  • Page 83 Replace the base cover. Replace the battery.
  • Page 84: Removing The Display Bezel

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non-touch screen display.
  • Page 85 display bezel...
  • Page 86: Replacing The Display Bezel

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non-touch screen display.
  • Page 87: Removing The Display Panel

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non-touch screen display.
  • Page 88 Gently lift the display panel, turn it over, and place it on a flat and clean surface. display panel screws (4) display back-cover Peel off the tape that secures the display cable to the display panel.
  • Page 89 Lift the connector latch and disconnect the display cable from the display panel. connector latch display cable tape...
  • Page 90: Replacing The Display Panel

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non-touch screen display.
  • Page 91: Removing The Display Hinges

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non-touch screen display.
  • Page 92 Lift the display hinges off the display back-cover. display hinges (2) screws (8) display back-cover...
  • Page 93: Replacing The Display Hinges

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non-touch screen display.
  • Page 94: Removing The Camera

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non-touch screen display.
  • Page 95 Disconnect the camera cable from the camera module. camera cable camera module display back-cover...
  • Page 96: Replacing The Camera

    Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non-touch screen display.
  • Page 97: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. If you have your computer's Service Tag, type your computer's Service Tag and click Submit.
  • Page 98 Getting Help and Contacting Dell Self-Help Resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1 — Open the Search Accessing Windows Help charm, type Help and Support in the search box and press Enter.
  • Page 99 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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