Contents Before Working Inside Your Computer.........10 .................... 10 Before You Begin ................... 10 Safety Instructions ..................11 Recommended Tools After Working Inside Your Computer........13 Removing the Battery............... 14 ......................14 Procedure Replacing the Battery..............15 ......................15 Procedure Removing the Base Cover............16 .....................
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Removing the Hard Drive............21 ..................... 21 Prerequisites ......................21 Procedure Replacing the Hard Drive............23 ......................23 Procedure ....................23 Post-requisites Removing the Memory Module..........24 .....................24 Prerequisites ......................24 Procedure Replacing the Memory Module..........26 ......................26 Procedure ....................27 Post-requisites Removing the Wireless Card...........
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Removing the Palm Rest............39 .....................39 Prerequisites ......................39 Procedure Replacing the Palm Rest............43 ......................43 Procedure ....................43 Post-requisites Removing the Power-Button Module........44 ....................44 Prerequisites ......................44 Procedure Replacing the Power-Button Module........46 ......................46 Procedure ....................46 Post-requisites Removing the Touch Pad............47...
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Removing the I/O Board............54 .....................54 Prerequisites ......................54 Procedure Replacing the I/O Board............56 ......................56 Procedure ....................56 Post-requisites Removing the Optical-Drive Connector Board....57 .....................57 Prerequisites ......................57 Procedure Replacing the Optical-Drive Connector Board....60 ......................60 Procedure ....................60 Post-requisites Removing the Coin-Cell Battery..........61 .....................
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Removing the Speakers............67 .....................67 Prerequisites ......................67 Procedure Replacing the Speakers............69 ......................69 Procedure ....................69 Post-requisites Removing the System Board........... 70 .....................70 Prerequisites ......................70 Procedure Replacing the System Board............73 ......................73 Procedure ....................73 Post-requisites Removing the Heat-Sink Assembly........75 .....................75 Prerequisites ......................75...
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Removing the Display Bezel............84 ....................84 Prerequisites ......................84 Procedure Replacing the Display Bezel............ 86 ......................86 Procedure ....................86 Post-requisites Removing the Display Panel............87 .....................87 Prerequisites ......................87 Procedure Replacing the Display Panel............90 ......................90 Procedure ....................90 Post-requisites Removing the Display Hinges..........91 .....................
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Getting Help and Contacting Dell......... 98 ..................98 Self-Help Resources ....................98 Contacting Dell...
Before Working Inside Your Computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before You Begin Save and close all open files and exit all open applications.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance.
After Working Inside Your Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and make sure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latches to the unlock position.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screw that secures the base cover to the computer base.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screw that secures the optical-drive assembly to the computer base.
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Remove the optical-drive bracket from the optical-drive assembly. Carefully pry the optical-drive bezel and remove it from the optical drive. optical-drive bezel optical drive optical-drive bracket screw...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the tabs on the optical-drive bezel with the slots on the optical drive and snap the optical-drive bezel into place.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
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Lift the hard-drive assembly out of the computer base. screw pull tab hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive. Using the pull tab, lift the hard-drive bracket and peel the Mylar sheet off the hard drive.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Adhere the Mylar sheet to the hard drive.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Slide and remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.
Slide the memory module into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module securing clips (2) notch memory-module slot Post-requisites...
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Slide the wireless card out of the wireless-card slot. antenna cables (2) wireless-card slot wireless card notch screw...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the wireless card with the tab on the wireless-card slot.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display as far as possible.
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Carefully turn the keyboard over and place it on the palm rest. plastic scribe keyboard tabs (6) Lift the connector latches and disconnect the keyboard cable and keyboard-backlight cable (optional) from the system board. NOTE: Keyboard-backlight cable is present only on a backlit- keyboard.
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Lift the keyboard along with the cables off the palm rest. NOTE: If you are installing a new keyboard, make sure to note the folding of the keyboard cable and keyboard-backlight cable (optional). keyboard-backlight cable connector latch (optional) keyboard keyboard cable...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the keyboard cable and keyboard-backlight cable (optional) into the system-board connectors and press down on the connector latches to secure the cables.
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NOTE: Keyboard-backlight cable is present only on a backlit-keyboard. Place the keyboard on a flat and clean surface. keyboard cable keyboard-backlight cable keyboard CAUTION: Do not apply excess pressure while folding the cables.
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Lift the keyboard cable and gently fold the keyboard-backlight cable at the fold line. keyboard cable keyboard-backlight cable fold line...
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Using the alignment line, gently fold the keyboard cable. keyboard cable alignment line keyboard...
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the connector latches and using the pull tabs, disconnect the touch- pad cable and power-button board cable from the system board. power-button board cable connector latch touch-pad cable screws (3) Close the display and turn the computer over.
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Remove the screws that secure the palm rest to the computer base. screws (10) computer base Using a plastic scribe, gently release the tabs on the palm rest from the slots on the computer base. computer base palm rest Turn the computer over and open the display as far as possible.
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Lift the palm rest at an angle and release it from the ports on the system board. palm rest Follow the procedure from step 1 to step 7 in “Removing the Power- Button Module”. Follow the procedure from step 1 to step 5 in “Removing the Touch Pad”.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Follow the procedure from step 1 to step 4 in “Replacing the Touch Pad”.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the power-button board at an angle and remove it from under the tab on the palm rest. tape power-button board power-button board cable screw palm rest...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-button board under the tab on the palm rest and align the screw hole on the power-button board with the screw hole on the palm rest.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Remove the screws that secure the touch pad to the palm rest. connector latch touch-pad cable touch pad screws (3) Using your fingertips, release the touch pad from under the palm rest.
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Slide and remove the touch pad out of the palm rest. touch pad...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the touch pad into the slots on the palm rest. Replace the screws that secure the touch pad to the palm rest.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Carefully lift the battery-connector board to disconnect it from the system board. battery-connector board screws (2)
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the battery-connector board to the system-board connector. Replace the screws that secure the battery-connector board to the computer base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the I/O board off the computer base. I/O board I/O-board cable connector latch...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into the I/O-board connector and press down on the connector latch to secure the cable.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Disconnect the antenna cables from the wireless card and remove the cables from the routing guide on the computer base. routing guide antenna cables (2) Turn the computer over and open the display as far as possible. Remove the antenna cables from the slot on the computer base and remove the cables from the optical-drive connector board.
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Lift the optical-drive connector board off the computer base. screw optical-drive connector board...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the optical-drive connector board into the system-board connector. Replace the screw that secures the optical-drive connector board to the computer base.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the power-adapter port along with its cable off the computer base. power-adapter port power-adapter port cable...
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Route the power-adapter port cable through the routing guides on the computer base.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Lift the speakers along with the speaker cable off the computer base. speaker cable speakers (2)
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the speakers using the alignment posts on the computer base and snap the speakers into place.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Lift the connector latches and disconnect the display cable and I/O- board cable from the system board. Disconnect the power-adapter port cable and speaker cable from the system board. power-adapter port cable display cable tape speaker cable I/O-board cable connector latch Remove the screws that secure the system board to the computer base.
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Lift the system board off the computer base. system board screws (3) Follow the procedure from step 1 to step 4 in “Removing the Heat Sink”.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Replace the wireless card. Follow the procedure from step 4 to step 5 in “Replacing the Optical Drive”. Follow the procedure from step 4 to step 6 in “Replacing the Hard Drive”. Replace the memory module. Replace the base cover. 10 Replace the battery.
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
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In sequential order (indicated on the heat sink), loosen the captive screws that secure the heat-sink assembly to the system board. Disconnect the fan cable from the system board. Lift the heat-sink assembly off the system board. fan cable heat-sink assembly captive screws (5)
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. Procedure Align the screw holes on the heat-sink assembly with the screw holes on the system board.
Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Remove the antenna cables from the routing guide on the computer base. routing guide antenna cables (2) Turn the computer over and open the display as far as possible. Remove the antenna cables from the slot on the computer base. Peel off the tape that secures the display cable to the system board.
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Lift the connector latch and disconnect the display cable from the system board. display cable tape connector latch Remove the screws that secure the display hinges to the computer base. Note the antenna-cable routing and remove the cable from the routing guides on the computer base.
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10 Release the display hinges from the tabs on the computer base and lift the display assembly off the computer base. display assembly screws (4) display hinges (2)
After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the display hinges under the tab on the computer base and align the screw holes on the display hinges with the screw holes on the computer base.
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Replace the base cover. Replace the battery.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non-touch screen display.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non-touch screen display.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non-touch screen display.
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Gently lift the display panel, turn it over, and place it on a flat and clean surface. display panel screws (4) display back-cover Peel off the tape that secures the display cable to the display panel.
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Lift the connector latch and disconnect the display cable from the display panel. connector latch display cable tape...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non-touch screen display.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non-touch screen display.
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Lift the display hinges off the display back-cover. display hinges (2) screws (8) display back-cover...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non-touch screen display.
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non-touch screen display.
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Disconnect the camera cable from the camera module. camera cable camera module display back-cover...
Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non-touch screen display.
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. If you have your computer's Service Tag, type your computer's Service Tag and click Submit.
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Getting Help and Contacting Dell Self-Help Resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1 — Open the Search Accessing Windows Help charm, type Help and Support in the search box and press Enter.
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NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.