Page 1 DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Quick Start Guide Quick Start Guide Quick Start Guide Keep this manual close at hand for reference whenever needed. MODEL: MX-2300N MX-2700N General information Functions of the machine and procedures for placing originals and loading paper. Copying Using the copy function.
Page 2: Manuals Provided With The Machine
MANUALS PROVIDED WITH THE MACHINE Printed manuals and manuals in PDF format are provided with the machine. The manuals in PDF format are stored on the hard drive in the machine. The printed manuals contain information that you should know before using the machine, including the basic procedures for operating the machine.
Page 3 Manuals in PDF format Manuals in PDF format can be downloaded from the Web server* in the machine. The manuals contain detailed explanations of the procedures for using the machine. To download the PDF manuals, see "How to download the manuals in PDF format" (page 3). User's Guide This manual provides information, such as basic operation procedures, how to load paper, and machine maintenance.
Page 4: Accessing The Web Server In The Machine
ACCESSING THE WEB SERVER IN THE MACHINE When the machine is connected to a network, the machine's built-in Web server can be accessed from a Web browser on your computer. Opening the Web pages Checking the IP address To check the IP address of the machine, print out the all custom setting list in the system settings. SYSTEM SETTINGS System Settings...
Page 5 How to download the manuals in PDF format Manuals containing detailed information on the machine can be downloaded from the Web pages. Download a manual in PDF format. (1) Click [Operation Manual Download] in the menu of the Web page. (2) Select the desired language.
Page 6: Table Of Contents
TABLE OF CONTENTS PART NAMES AND FUNCTIONS ...........8 OPERATION PANEL .
Page 7 Scanning NETWORK SCANNER FUNCTION ..........56 SCANNING AN ORIGINAL .
Page 9 General information General information This section provides general information about the machine, including the names and functions of the parts of the machine and its peripheral devices, and the procedures for placing originals and loading paper. PART NAMES AND FUNCTIONS ....8 OPERATION PANEL .
Page 10: Part Names And Functions
PART NAMES AND FUNCTIONS Exterior (14) (1) Automatic document feeder This automatically feeds and scans multiple originals. Both sides of 2-sided originals can be scanned at once. (2) Document feeder tray Place the originals in this tray when using the automatic document feeder.
Page 11: Peripheral Devices
Interior (15) (15) Main power switch This is used to power on the machine. When using the fax function or Internet fax function, always keep this switch in the "ON" position. Peripheral devices The following are some of the peripheral devices that are available. For information on the other peripheral devices, see "4.
Page 12: Operation Panel
OPERATION PANEL Touch panel Messages and keys appear in the LCD display. Operations are performed by directly touching the displayed keys with your fingers. When a key is touched, a beep sounds and the selected item is highlighted. This lets you check an operation as you perform it.
Page 13: Numeric Keys
Numeric keys These are used to enter the number of copies, fax numbers, and other numbers. [LOGOUT] key ( When user authentication is enabled, press this key to log out after using the machine. When using the fax function, this key can be pressed to send tone signals on a pulse dial line.
Page 14: Using The Touch Panel
USING THE TOUCH PANEL The touch keys that appear in the touch panel are grouped for easy operation. The layout and functions of the touch keys are explained below. Settings related to the original are generally grouped together on the left side of the base screen.
Page 15: User Authentication
USER AUTHENTICATION When user authentication is enabled in the system settings, you must log in before using the machine. User authentication is initially disabled. When you have finished using the machine, log out. User authentication methods There are two methods for performing user authentication: login by user number and login by login name and password.
Page 16: Placing Originals
PLACING ORIGINALS The automatic document feeder can be used to automatically scan many originals at once. This saves you the trouble of manually feeding each original. For originals that cannot be scanned using the automatic document feeder, such as a book or a document with notes attached, use the document glass.
Page 17: Changing Paper In A Tray
CHANGING PAPER IN A TRAY To change the paper in a tray, you must load the desired paper in the tray and then change the tray settings in the machine to specify the loaded paper. As an example, this section explains how to change the paper in tray 1 from 8-1/2"...
Page 18: Changing The Tray Settings
Changing the tray settings When you change the paper in a tray, the tray settings in the system settings must also be changed. PRINT DOCUMENT READY FILING DATA LINE IMAGE SEND DATA COPY SYSTEM JOB STATUS SETTINGS System Settings Admin Password Total Count Default Settings Paper Tray...
Page 19: Names Of The Trays
Names of the trays Paper that can be loaded in each tray Type Tray1/Tray2 Acceptable paper sizes Type Tray3/Tray4 Acceptable paper sizes Type Tray5 (large Acceptable capacity tray) paper sizes Type Acceptable paper sizes Type Acceptable paper sizes Bypass tray Type Acceptable paper sizes...
Page 20: Bypass Tray
Other trays Bypass tray Special types of paper that cannot be loaded in other trays can be loaded in the bypass tray. Loading special paper Loading postcards Place postcards face down in the indicated orientation. Large capacity tray For detailed information on the bypass tray, see "LOADING PAPER IN THE BYPASS TRAY" in the User's Guide. The side to be copied on must be face down! When loading 12"...
Page 21 Copying Copying This section explains the basic procedures for using the copier function. This section also introduces the various types of copying that can be performed using the special modes. MAKING COPIES......20 2-SIDED COPYING (Automatic Document Feeder) .
Page 22: Making Copies
MAKING COPIES This is the most basic procedure for making copies. PRINT DOCUMENT READY FILING DATA LINE IMAGE SEND DATA COPY SYSTEM JOB STATUS SETTINGS Ready to scan for copy. Full Color Color Mode Job Detail Settings Auto 8 x11 1 / 2 Exposure 8 x11R...
Page 23: 2-Sided Copying (Automatic Document Feeder)
2-SIDED COPYING (Automatic Document Feeder) You can use the automatic document feeder to make automatic 2-sided copies without the bother of manually turning the originals over and re-inserting them. This section explains how to copy 1-sided originals onto both sides of the paper.
Page 24: Copying On Special Paper (Bypass Copy)
COPYING ON SPECIAL PAPER (Bypass Copy) Use the bypass tray to copy on special types of paper such as heavy paper, envelopes, and tab paper. This section explains how to load 8-1/2" x 11" heavy paper in the bypass tray. The side to be scanned must be face up! The side to be copied on must be face down!
Page 25 System Settings Bypass Tray Type/Size Setting Size Type 12x18,11x17,8 x14 8 x11,8 x11R,5 x8 R 1 / 2 1 / 2 Auto-Inch Heavy Paper 7 x10 R,A3,A4,B4,B5 1 / 4 1 / 2 A3W,A3,A4,A4R,A5R,B4 Auto-AB B5,B5R,11x17,8 x13 1 / 2 8 x11 Size Input Paper Select...
Page 26: Selecting The Exposure Mode
SELECTING THE EXPOSURE MODE For a clearer copy result, select an exposure mode appropriate for the original type. The example of copying an original with light colors such as pencil writing is explained below. The side to be scanned must be face up! Ready to scan for copy.
Page 27: Fitting The Copy Image To The Paper (Automatic Ratio Selection)
FITTING THE COPY IMAGE TO THE PAPER (Automatic Ratio Selection) You can copy an original onto any size of paper using automatic enlargement/reduction. This section explains how to copy an 8-1/2" x 11" original onto 11" x 17" paper. The side to be scanned must be face up! Full Color Auto Auto...
Page 28 Set the number of copies and then press the [COLOR START] key or the [BLACK & WHITE START] key. Correct sets Cancel scanning Cancel copying...
Page 29: Enlargement/Reduction (Preset Ratios / Zoom)
ENLARGEMENT/REDUCTION (Preset Ratios / Zoom) In addition to selecting a preset ratio, you can adjust the ratio in increments of 1% for precise adjustment of the copy size. As an example, this section explains how to reduce the image to 55%. The side to be scanned must be face up! Ready to scan for copy.
Page 30 Set the number of copies and then press the [COLOR START] key or the [BLACK & WHITE START] key. Correct sets Cancel scanning Cancel copying...
Page 31: Interrupting A Copy Run (Interrupt Copy)
INTERRUPTING A COPY RUN (Interrupt Copy) When the machine is busy printing another job, you can temporarily stop the job and make a copy. This feature is useful when you need to make an urgent copy during a long copy run. Copies in progress from tray 1.
Page 32: Storing Copy Operations (Job Programs)
STORING COPY OPERATIONS (Job Programs) You can store a group of copy settings. The settings can be called up and used whenever needed. When you frequently use the same group of settings, this saves you the trouble of manually selecting the settings each time you need to use them.
Page 33: Calling Up A Job Program
Calling up a job program Job Programs Press program number. Recall Store/Delete Deleting a job program Job Programs Press program number. Recall Store/Delete Job Programs Press program number. Recall Store/Delete Press the [#/P] key ( Place the original. Exit Touch the numeric key of the desired job program.
Page 34 A job program has been already stored in this location. Cancel Delete Job Programs Press program number. Recall Store/Delete Delete the job program in the touch panel. (Continued) (3) Read the displayed message and touch the [Delete] key. Store (4) Touch the [Exit] key. Exit...
Page 35: Special Modes
SPECIAL MODES The special modes can be used for a variety of special-purpose copy jobs. This section introduces the types of copies that can be made with the special modes. (The procedures for using each of the special modes are not explained.) Although each special mode has its own settings and procedures, the basic procedure is the same for all modes.
Page 36: Selecting A Special Mode
SELECTING A SPECIAL MODE The procedure for selecting settings for a special mode is explained below. The settings that must be selected vary for each special mode, however, the general procedure is the same. The procedure for selecting settings for "Adding margins (Margin Shift)"...
Page 37: Convenient Copy Functions
CONVENIENT COPY FUNCTIONS Adding margins (Margin Shift) Use this function to shift the image on the copy to create binding margins. This function is convenient when you will be binding the copies with a string or placing them in a binder. Erasing peripheral shadows (Erase) Use this function to erase peripheral shadows that occur when making...
Page 38 Copying a large number of originals at once (Job Build) The maximum number of originals that can be fed through the automatic document feeder at once is 100 sheets. If you need to copy more than 100 originals as a single job, the job build function lets you divide the originals into sets and feed each set.
Page 39: Multi Shot
Copying multiple pages onto one sheet of paper (Multi Shot) Use this function to copy two or four original pages onto one sheet of paper. Copying a pamphlet (Book Copy) Use this function to copy a book, pamphlet, or other bound original. The copies will be arranged in the same pamphlet-style layout.
Page 40 Printing the date or a stamp on copies (Stamp) Use this function to print the date, a stamp, the page number. or text on copies. A color can be selected to print a stamp or text in color. Repeating photos on a copy (Photo Repeat) Use this function to print up to 24 copies of one photo on one sheet of paper.
Page 41 Copying an 11" x 17" size original without cutting off the edges (11x17 Full Bleed) Use this function to copy an 11" x 17" size original at full size without cutting off the edges. The original must be placed on the document glass.
Page 42: Suppress Background
Adjusting the brightness of a copy (Brightness) Use this function to adjust the brightness of a copy. Soft Soft Sharp Sharp C Cyan+ M Magenta+ Y Yellow+ Black+ Black+...
Page 43 Adjusting the intensity of a copy (Intensity) Use this function to adjust the intensity of a copy. Checking copies before printing (Proof Copy) When this function is used, only one set of copies is made, regardless of the number of sets specified. After the first set is checked for errors, the remaining sets can be printed.
Page 45 Printing Printing This section explains the basic procedure for printing using the printer driver of the machine. The settings that can be selected in the printer driver are also introduced. The explanations of screens and procedures are primarily for Windows ®...
Page 46: Printing
PRINTING The basic procedure for printing a document or image from your computer is explained below. The procedure shows how to print a letter-size document using WordPad. Select the print command in the application. (1) Open the [File] menu. (2) Select [Print]. Open the printer driver properties window.
Page 47 Select print settings. (1) Click the [Paper] tab. (2) Select the paper size. (3) Click the [OK] button. Click the [Print] button. Printing begins. In Windows 98/Me/NT 4.0, click the [OK] button.
Page 48: Canceling A Print Job
CANCELING A PRINT JOB You can cancel a print job if you cancel before printing actually begins. PRINT DOCUMENT READY FILING DATA LINE IMAGE SEND DATA COPY SYSTEM JOB STATUS SETTINGS Job Queue Sets / Progress Status Copy 020 / 001 Copying Copy 020 / 000...
Page 49: Using Printer Driver Help
USING PRINTER DRIVER HELP When selecting settings in the printer driver properties window, you can display Help to view explanations of the settings. Open the printer driver properties window. (1) Select the printer driver of the machine. (2) Click the [Preferences] button.
Page 50: Printer Drivers
PRINTER DRIVERS When using the printer function of the machine, you can configure a variety of settings in the printer driver properties window. This section introduces the types of printer drivers and the printer driver settings. Printer driver types PCL printer driver (provided with the machine) The machine supports the Hewlett-Packard PCL6 and PCL5c printer control languages.
Page 51: Selecting Printer Driver Settings
SELECTING PRINTER DRIVER SETTINGS The procedure for selecting settings in the printer driver is explained below using "Fit To Paper Size" as an example. The Fit To Paper Size function is used to automatically enlarge or reduce the print image to fit the selected paper size.
Page 52: Convenient Printer Functions
CONVENIENT PRINTER FUNCTIONS 2-sided printing (Document Style) Use this function to print on both sides of the paper. You can use 2-sided printing to reduce the number of printed sheets when you are printing a large number of pages or when you wish to conserve paper. Fitting the print image to the paper (Fit To Paper Size) Use this function to enlarge or reduce the print image to fit the paper size.
Page 53 Punching holes in output (Punch) Use this function to punch holes in the output. (When a finisher/punch module is installed.) Printing a color image in grayscale (Black and White Print) Use this function print color images in grayscale. This lets you save color toner when color printing is not necessary, such as when you only need to check the contents of a document.
Page 54: Printing From A Macintosh
PRINTING FROM A MACINTOSH This section explains the basic procedure for printing from a Macintosh. The following example explains how to print a document from "TextEdit", which is a standard accessory program in Mac OS X. To print from a Macintosh, the PS3 expansion kit must be installed in the machine and the machine must be connected to a network.
Page 55: Printing A File
Printing a file Select the print command in the application. (1) Open the [File] menu. (2) Select [Print]. Select print settings and click the [Print] button. (1) Make sure that the correct printer is selected. The machine name that appears in the "Printer" menu is normally [SCxxxxxx].
Page 57 Scanning Scanning This section explains the uses of the network scanner function and the basic procedure for using scan mode. In addition, special modes that can be used with the network scanner function are introduced. The Internet fax expansion kit is required to use the Internet fax function. NETWORK SCANNER FUNCTION .
Page 58: Network Scanner Function
NETWORK SCANNER FUNCTION You can send a scanned image file to various destinations using the network scanner function of the machine. The network scanner function has the following modes. Scan modes Scan to E-mail The scanned file is sent by e-mail. Scan to FTP The scanned file is sent to a specified directory on an FTP server.
Page 59: Scanning An Original
SCANNING AN ORIGINAL The basic operation for scanning is explained below. This section explains how to send a scanned file by e-mail. PRINT DOCUMENT READY FILING DATA LINE IMAGE SEND DATA COPY SYSTEM JOB STATUS SETTINGS Ready to send. Scan Mode Switch Image Settings...
Page 60 Press the [COLOR START] key or the [BLACK & WHITE START] key. Cancel scanning...
Page 61: Changing The Resolution
CHANGING THE RESOLUTION You can select the resolution to match the original type. This section explains how to set the resolution to "300x300dpi", which creates a clearer image than the default resolution. The side to be scanned must be face up! Scan Auto Mono2/Auto...
Page 62: Selecting The Exposure And Exposure Mode
SELECTING THE EXPOSURE AND EXPOSURE MODE The exposure can be set to match the darkness of the colors in the original and the exposure mode can be set to match the original type. This section explains how to darken a light original and set the exposure mode to "Text". The side to be scanned must be face up! Scan Mono2/Auto...
Page 63: Changing The File Format
CHANGING THE FILE FORMAT The file format (file type and compression method) for sending a scanned image is specified when the destination is stored in a one-touch key; however, you can change the format at the time of transmission. The procedure below explains how to send a scanned image in full color TIFF format. The side to be scanned must be face up! Scan Mono2/Auto...
Page 64: Storing A Destination
STORING A DESTINATION The procedure for storing e-mail addresses in one-touch keys for Scan to E-mail is explained below. Stored e-mail addresses can be entered quickly and easily. If you frequently send images to the same group of destinations, the e-mail addresses of those destinations can be stored as a group.
Page 65: Storing A Group Key
Direct Address / Individual No.001 Index Select the custom index where you register this address. User 1 User 2 User 3 User 4 Do you register this address at the [Frequent Use], too? (10) Direct Address / Individual E-mail Internet Fax Search Number Registration is completed.
Page 66 System Settings Direct Address / Program Store Individual Group Program Direct Address / Group Search Number Group Name DDD DDD Initial Index Address Key Name Direct Address / Group No.004 Index Select the custom index where you register this address. User 1 User 2 User 3...
Page 67: Sending The Same Image To Multiple Destinations (Broadcast Transmission)
SENDING THE SAME IMAGE TO MULTIPLE DESTINATIONS (Broadcast Transmission) The same image can be sent to multiple destinations in a single operation. The destinations can also include fax and Internet fax destinations. The procedure for selecting multiple destinations stored in one-touch keys and sending an image to those destinations is explained below.
Page 68: Convenient Transmission Methods
CONVENIENT TRANSMISSION METHODS Convenient transmission functions are available such as one-touch sending and resending that make it easy to send an image. One-touch key A destination stored in a one-touch key can be called up by a simple touch of the key. Ready to send.
Page 69 Speed sending When you store a individual key or a group key, a 3-digit search number is assigned. You can select a destination using the To check a search number, print the appropriate list in the sending address list menu in the system settings. Ready to send.
Page 70: Special Scan Modes
SPECIAL SCAN MODES The special modes make it possible to perform a variety of scan transmissions for specific purposes. The following pages show the types of scan transmissions that can be performed. (The procedures for using each special mode are not explained.) Each special mode has its own settings and procedures, however, the basic procedure is the same for all modes.
Page 71: Selecting Special Modes For The Scanner Function
SELECTING SPECIAL MODES FOR THE SCANNER FUNCTION The procedure for selecting a special mode for the scanner function is explained below. The settings that must be selected vary for each special mode, however, the general procedure is the same. The procedure for selecting "Suppress Background" is explained here as an example. The side to be scanned must be face up! Ready to send.
Page 72 Select the destination and press the [COLOR START] key. This function cannot be used when the color mode is set to [Mono2]. Cancel scanning...
Page 73: Convenient Scanner Functions
CONVENIENT SCANNER FUNCTIONS Erasing peripheral shadows (Erase) Use this function to erase peripheral shadows that occur when scanning books and other thick originals. Scanning the left and right pages of a bound document as two separate pages (Dual Page Scan) Use this function to scan the left and right pages of an open pamphlet or other bound document as separate pages.
Page 74 Sending a large number of pages (Job Build) The maximum number of originals that can be fed through the automatic document feeder at once is 100 sheets. If you need to scan more than 100 originals at once, the job build function lets you divide the originals into sets and feed each set.
Page 75 Document filing Document filing The document filing function is used to store the document or print image on the hard drive when performing a copy, print, or other job. A stored file can be called up and used whenever needed. This section introduces several of the document filing functions.
Page 76: Document Filing
DOCUMENT FILING The document filing function allows you to save the document data of a copy or fax job, as a file on the machine's hard drive. The file can be called up as needed and printed or transmitted. Uses of the document filing function Copy Print Files that you want to store for later use...
Page 77 The document filing function is convenient in these situations Forms for daily or weekly reports are kept in the office, but they are often used up and you have to print more using the original file. If you store the forms for daily or weekly reports together in a folder, users can obtain a form using the Web page or the operation panel of the machine.
Page 78: Quickly Saving Document Data (Quick File)
QUICKLY SAVING DOCUMENT DATA (Quick File) This section explains the Quick File feature of the document filing function using copying as an example. Quick File is the easiest way to save a file using the document filing function. The side to be scanned must be face up! Ready to scan for copy.
Page 79: Appending Information When Storing A File (File)
APPENDING INFORMATION WHEN STORING A FILE (File) As an example, the procedure for storing a scanned image in the main folder when using the copy function is explained below. Unlike quick file, a file name and user name can be assigned to the file. The side to be scanned must be face up! Ready to scan for copy.
Page 80 Select the folder. Main Folder User 1 User 2 User 3 User 4 User 5 User 6 User 7 User 8 All Folders ABCD OPQRST UVWXYZ EFGHI JKLMN File Information Password Confidential User Name Name 1 File Name file-01 Stored to: User 1 Select File settings in the touch panel.
Page 81: Only Saving Document Data (Scan To Hdd)
ONLY SAVING DOCUMENT DATA (Scan to HDD) You can save document data without performing a copy, print, or send job. The procedure for storing a file in a main folder is explained below. DOCUMENT FILING HDD Status File Store Scan to HDD The side to be scanned must be face up! File Store Scan to HDD...
Page 82: Printing A Saved File
PRINTING A SAVED FILE You can call up a file stored by document filing and print or transmit it. This section explains how to call up a file stored in the main folder and print it. PRINT DOCUMENT READY FILING DATA LINE IMAGE SEND...
Page 83: System Settings
System settings System settings The system settings let you adjust the operation of the machine to suit the needs of your workplace. This section briefly introduces several of the system settings. For detailed explanations of the system settings, see the System Settings Guide.
Page 84: System Settings
SYSTEM SETTINGS The date and time can be set, fax and scan destinations can be stored, document filing folders can be created, and various other settings related to the operation of the machine can be configured in the system settings screen. The procedure for opening the system settings screen and the items in the screen are explained below.
Page 85 SHARP Service Department. • Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
Page 86 DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Software Setup Guide Software Setup Guide Software Setup Guide Keep this manual close at hand for reference whenever needed. MODEL: MX-2300N MX-2700N...
Page 87: Software License
SHARP Service Department. • Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
Page 88 TABLE OF CONTENTS BEFORE INSTALLING THE SOFTWARE CD-ROMS AND SOFTWARE....2 • SOFTWARE CD-ROM ..... . 2 •...
Page 89: Before Installing The Software
BEFORE INSTALLING THE SOFTWARE This chapter describes the software programs that allow you to use the printer and scanner functions of the machine, the CD-ROMs that contain the software, and the pages where the installation procedures can be found. CD-ROMS AND SOFTWARE The software that can be used with the machine is on the CD-ROMs that accompany the machine and the expansion kits.
Page 90 Disc 2 Software for Windows • PC-Fax driver This enables you to send a file from your computer as a fax using the same procedure as when printing the file. (When the fax option is installed.) Even if the fax function is not installed, the PC-Fax driver can be updated using the CD-ROM in the Internet fax expansion kit to enable you to send a file from your computer as an Internet fax in the same way as you print a file.
Page 91: Other Cd-Roms
CD-ROMS AND SOFTWARE OTHER CD-ROMS "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit (for Windows/Macintosh) This contains the display fonts that are used with the PS printer driver. (Install the PS printer driver and Macintosh PPD file from the "Software CD-ROM".) ☞...
Page 92: Verifying System Requirements
VERIFYING SYSTEM REQUIREMENTS HARDWARE AND SOFTWARE REQUIREMENTS Before installing the software described in this manual, make sure that your computer satisfies the following requirements. Operating system Windows 98, Windows Me, Windows NT Workstation 4.0 (Service Pack 5 or later)* Windows 2000 Professional, Windows XP Professional, Windows XP Home Edition, Windows 2000 Server, Windows Server 2003 Computer type...
Page 93: Driver Requirements
VERIFYING SYSTEM REQUIREMENTS DRIVER REQUIREMENTS The following requirements must be met to use the drivers described in this manual. PS printer driver, The PS3 expansion kit is required. PPD driver This can only be used when the facsimile expansion kit is installed. When the Internet fax expansion kit is installed, the PC-Fax driver can be updated using the PC-Fax driver* "PRINTER UTILITIES"...
Page 94: Connecting The Machine
CONNECTING THE MACHINE CONNECTING TO A NETWORK To connect the machine to a network, connect the LAN cable to the machine's network connector. Use a shielded LAN cable. After connecting the machine to a network, be sure to configure the IP address and other network settings before installing the software.
Page 95: Setup In A Windows Environment
SETUP IN A WINDOWS ENVIRONMENT This section explains how to install the software and configure settings so that the printer and scanner function of the machine can be used with a Windows computer. INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER To install the printer driver or the PC-Fax driver, follow the appropriate procedure in this section depending on whether the machine is connected to a network or connected by USB cable.
Page 96 Insert the "Software CD-ROM" into your computer's CD-ROM drive. • If you are installing the printer driver, insert the "Software CD-ROM" that shows "Disc 1" on the front of the CD-ROM. • If you are installing the PC-Fax driver, insert the "Software CD-ROM"...
Page 97 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER Printers connected to the network are detected. Select the machine and click the [Next] button. • If the machine is not found, make sure that the machine is powered on and that the machine is connected to the network, and then click the [Re-search] button.
Page 98 Click the [Close] button in the window of step 6. After the installation, a message prompting you to restart your computer may appear. If this message appears, click the [Yes] button to restart your computer. This completes the installation. • After installation, see "CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE"...
Page 99 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER Printing using the IPP function and the SSL function The IPP function can be used to print to the machine over a network using HTTP protocol. When the machine is in a remote location, this function can be used in place of the fax function to print a higher quality image than a fax.
Page 100 When you are asked how the printer is connected, select [IPP] and click the [Next] button. If a proxy server is used, specify the proxy server and click the [Next] button. To specify a proxy server, select [Print via the proxy server] and then enter the [Address] and [Port number].
Page 101 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER When the printer driver selection window appears, select the printer driver to be installed and click the [Next] button. Click the checkbox of the printer driver to be installed so that a checkmark ( ) appears.
Page 102: When The Machine Will Be Connected With Ausb Cable
WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE Supported operating systems: Windows 98/Me/2000 * Administrator's rights are required to install the software. • The PS3 expansion kit is required to use the PS printer driver or the PPD driver. •...
Page 103 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER Click the [Printer Driver] button. To view information on the software, click the [Display Readme] button. Click the [Next] button. Click the [Custom installation] button. When you are asked how the printer is connected, select [Connected to this computer] and click the [Next] button.
Page 104 Connect the machine to your computer with a USB cable. (1) Make sure that the machine is powered (2) Connect the cable to the USB connector (B type) on the machine. The USB interface on the machine complies with the USB 2.0 (Hi-Speed) standard. Please purchase a shielded USB cable.
Page 105 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER Read the message in the "Welcome" window and then click the [Next] button. Click the [Printer Driver] button. • To install the PC-Fax driver, click the [PC-Fax Driver] button. • To view information on the software, click the [Display Readme] button.
Page 106 Select whether or not you wish the printer to be your default printer and click the [Next] button. If you are installing multiple drivers, select the printer driver to be used as the default printer. If you do not wish to set one of the printer drivers as the default printer, select [No].
Page 107: Printer
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER USING THE MACHINE AS A SHARED PRINTER If you are going to use the machine as a shared printer on a Windows network with the printer driver or the PC-Fax driver installed on a print server, follow the steps below to install the printer driver or the PC-Fax driver on the client computers.
Page 108 Click the [Custom installation] button. Select [Shared Printer] and click the [Next] button. Select the machine (configured as a shared printer). (1) Select the machine (configured as a shared printer) from the list. You can also click the [Add Network Port] button and select the printer to be shared (the machine) by browsing the network in the window that appears.
Page 109: Using The Standard Windows Ps Printer Driver (Windows 98/Me/Nt 4.0)
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER USING THE STANDARD WINDOWS PS PRINTER DRIVER (Windows 98/Me/NT 4.0) If the PS3 expansion kit is installed on the machine and you wish to use the standard Windows 98/Me/NT 4.0 PS printer driver, follow the steps below to install the PPD driver using the Add Printer Wizard. •...
Page 110: Configuring The Printer Driver For The Options Installed On The Machine
CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE After installing the printer driver, you must configure the printer driver settings appropriately for the options that have been installed and the size and type of paper loaded in the machine. Follow the steps below to configure the printer driver.
Page 111: The Machine
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER Configure the image of the machine. An image of the machine is formed in the printer driver configuration window based on the options that are installed. (1) Select the options that are installed on the machine.
Page 112 When the PPD driver is installed Click the [start] button and then click [Printers and Faxes]. In Windows 98/Me/NT 4.0/2000, click the [Start] button, select [Settings], and then click [Printers]. If [Printers and Faxes] does not appear in the [start] menu in Windows XP, click the [start] button, click [Control Panel], click [Printers and Other Hardware], and then click [Printers and Faxes].
Page 113: Installing The Printer Status Monitor
INSTALLING THE PRINTER STATUS MONITOR Printer Status Monitor is a printer utility that allows general users to check the current status of the machine on their computer screen, such as whether or not the machine is ready to print. The Printer Status Monitor shows error information (paper misfeeds and other error conditions), printer configuration information in the form of an image (the number of trays and whether or not a finisher or other device is installed), the paper sizes that can be used, and the amount of paper remaining.
Page 114 For the procedures for using the Printer Status Monitor, see the Help file. Follow these steps to view the Help file: Click the Windows [start] button, select [All Programs] ([Programs] in versions of Windows other than Windows XP/Server 2003), select [SHARP Printer Status Monitor] and then select [Help]. INSTALLING THE PRINTER STATUS MONITOR...
Page 115: Installing The Scanner Driver
INSTALLING THE SCANNER DRIVER The scanner driver (TWAIN driver) can only be used when the machine is connected to a network. When the scanner driver is installed, PC scan mode of the image send function can be used. Supported operating systems: Windows 98/Me/2000 * Administrator's rights are required to install the software.
Page 116 "Select Device". Click the [start] button, select [All Programs] ([Programs] in versions of Windows other than Windows XP/Server 2003), select [SHARP MFP TWAIN K], and then select [Select Device]. Click the [Add] button. INSTALLING THE SCANNER DRIVER Select the IP address of the machine from the "Address"...
Page 117: Setup In A Macintosh Environment
SETUP IN A MACINTOSH ENVIRONMENT This section explains how to install the PPD file to enable printing from a Macintosh and how to configure the printer driver settings. The procedures vary by operating system version. ☞ MAC OS X (v10.3.3 TO 10.4): this page ☞...
Page 118 The License Agreement window will appear. Make sure that you understand the contents of the license agreement and then click the [Continue] button. A message will appear asking you if you agree to the terms of the license. Click the [Agree] button. If the license appears in the different language, change the language in the language menu.
Page 119 (IP address or domain name) and the "Queue Name" (enter "lp" in "Queue Name"). (2) Select [Sharp] in "Printer Model" ("Print Using" in Mac OS X v10.4) and click the PPD file of your model. (3) Click the [Add] button.
Page 120: Mac Os X (V10.2.8)
MAC OS X (v10.2.8) If Mac OS X v10.2 has not been updated to version 10.2.8, be sure to update to version 10.2.8 before installing the PPD file. For information on how to update, see the Help file on your Macintosh computer. Insert the "Software CD-ROM"...
Page 121 (1) Enter the address of the machine (IP address or domain name) in "Printer's Address". (2) Select [Sharp] in "Printer Model" and click the PPD file of your model. (3) Click the [Add] button. • The PPD file is installed in the following folders on the startup disk.
Page 122 Click the name of the machine in the "Printer List" window. Select [Show Info] from the [Printers] menu. Select the machine configuration. (1) Select [Installable Options]. (2) Select the options that are installed on the machine. (3) Click the [Apply Changes] button. (4) Click to close the window.
Page 123: Mac Os X (V10.1.5)
MAC OS X (v10.1.5) If Mac OS X v10.1 has not been updated to version 10.1.5, be sure to update to version 10.1.5 before installing the PPD file. For information on how to update, see the Help file on your Macintosh computer. Insert the "Software CD-ROM"...
Page 124 Double-click the [Utilities] folder. Double-click the [Print Center] icon ( If this is the first time you are configuring the printer driver on your computer, a message to confirm the addition of a printer will appear. Click the [Add] button and go to step 15.
Page 125: Mac Os 9.0 To 9.2.2
MAC OS 9.0 TO 9.2.2 If you are using Mac OS 9.0 to 9.2.2, make sure that "LaserWriter 8" has been installed and that the "LaserWriter 8" checkbox is selected in "Extensions Manager" in "Control Panels". If not, install it from the system CD-ROM supplied with your Macintosh computer.
Page 126 Select the PPD file. (1) Click the PPD file for your model. (2) Click the [Select] button. • If the above dialog box does not appear and you return to the "Chooser" dialog box, follow these steps to select the PPD file manually. (1) Make sure that the machine is selected in the "Select a Post Script Printer"...
Page 127: Useful Information
USEFUL INFORMATION This chapter explains how to install PS display fonts and how to change the printer driver port in Windows. INSTALLING THE PS DISPLAY FONTS Fonts that can be used by the PS printer driver are contained on the "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit.
Page 128: Macintosh Environment
MACINTOSH ENVIRONMENT (Mac OS 9.0 to 9.2.2) Macintosh screen fonts are contained in the [Font] folder of the "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit. Copy the fonts that you wish to install to the [System Folder] of the startup disk. If you experience problems that may be due to the installed screen fonts, immediately delete the installed fonts from the system.
Page 129: Changing The Port
CHANGING THE PORT When using the machine in a Windows environment, follow the steps below to change the port when you have changed the IP address of the machine or have installed the PC-Fax driver when the machine is connected with a USB cable. Click the [start] button and then click [Printers and Faxes].
Page 130 Select [SC2 TCP/IP Port] and then click the [New Port] button. In Windows 98/Me, select [Other], [SC2 TCP/IP Port], and then click the [OK] button. • The "SC2 TCP/IP Port" is added when the printer driver is installed using a "Standard installation", or a "Custom installation"...
Page 131: Installation Guide
Please keep this manual as the information mentioned below is very important. Sharpdesk Serial Numbers This product can only be installed on a number of computers equal to the number of licenses. Any additional computers will require additional licenses. Sharpdesk INSTALLATION GUIDE...
Page 132 While every effort has been made to make this operation manual as accurate and helpful as possible, SHARP Corporation makes no warranty of any kind with regard to its content. All information included herein is subject to change without notice. SHARP is not responsible for any loss or damages, direct or indirect, arising from or related to the use of this operation manual.
Page 133: Sharpdesk Cd-Rom (For Windows)
Sent as e-mail. Saved in Sharpdesk. SHARP TWAIN AR/DM SHARP TWAIN AR/DM imports image data from a Twain interface into a Twain-compliant application. SHARP TWAIN AR/DM has the following features: A selected range of the image data can be imported.
Page 134: User's Guides For Software Programs
Sharpdesk User's Guide Network Scanner Tool User's Guide SHARP TWAIN AR/DM User's Guide In addition to explaining how to use the programs, the user's guides also give detailed instructions for installing and setting up the programs. Be sure to read the user's guides before installing the...
Page 135: Installing The Software Program
ReadMe files on the same CD-ROM. The ReadMe file for Sharpdesk is located in the root folder of the CD-ROM, and the ReadMe file for SHARP TWAIN AR/DM is located in the Twain folder. Installing Sharpdesk and Network Scanner Tool Quit any software applications and/or resident programs that are running on your computer.
Page 136 Follow the on-screen instructions to create an index database. For detailed information, see the Sharpdesk Installation Guide and Sharpdesk User's Guide. * Sharpdesk Imaging is a version of Eastman Software's Imaging for Windows Professional Edition that has been customized by the Sharp Corporation.
Page 137: Installing Sharp Twain Ar/Dm
If you uninstall Sharpdesk Imaging in Windows 98/Me/2000, you will not be able to open image files unless you re-install the Windows accessory Imaging for Windows. Removing SHARP TWAIN AR/DM will not delete the spooler folder which stores image data. Uninstalling the software program from the Control Panel Click "Control Panel"...
Page 138 FACSIMILE EXPANSION KIT Facsimile Quick Facsimile Quick Facsimile Quick Reference Guide Reference Guide Reference Guide This manual explains the basic procedures for using the fax function of the machine, and provides troubleshooting procedures and specifications. For detailed information on the fax function, see the Facsimile Guide in PDF format that is stored on the hard drive in the machine.
Page 139 SHARP Service Department. • Aside from instances provided for by law, SHARP is not responsible for failures occurring during use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
Page 140 Using the fax function Using the fax function This section explains the basic procedures for using the fax function. In addition, special modes for fax are introduced. SENDING A FAX ....... 2 SELECTING THE RESOLUTION AND EXPOSURE.
Page 141: Sending A Fax
SENDING A FAX The basic procedure for sending faxes is explained below. In fax mode, color originals are sent as black and white images. PRINT DOCUMENT READY FILING DATA LINE IMAGE SEND DATA COPY SYSTEM JOB STATUS SETTINGS Ready to send. Speaker Mode Switch Image...
Page 142: Selecting The Resolution And Exposure
SELECTING THE RESOLUTION AND EXPOSURE The resolution and exposure can be selected to match the characteristics of the original, such as text or photo, the size of the text, and the darkness of the image. When sending originals with small text or light colors, adjust the resolution and exposure. Changing the resolution The following example explains how to set the resolution to [Fine] and [Half Tone] when sending an original with small text.
Page 143: Changing The Exposure
Changing the exposure The following example explains how to darken light colors in an original to make the image clearer. The side to be scanned must be face up! Auto Mode Switch Exposure Image Settings Standard Resolution Memory TX Direct TX Auto 8 x11 1 / 2...
Page 144: Touch Panel
CHANGING THE SIZE OF THE ORIGINAL The size of the original and the paper size can be specified before transmission. The procedure below explains how to fax both sides of a 8-1/2" x 11" original at 11" x 17" size. The side to be scanned must be face up! Auto Mode Switch...
Page 145: Storing A Fax Number
STORING A FAX NUMBER You can store fax numbers in one-touch keys. Stored fax numbers can be called up quickly and easily. If you frequently send faxes to the same group of fax machines, the numbers of those fax machines can be stored as a group (multiple fax numbers can be stored in one key).
Page 146 Direct Address / Individual E-mail Internet Fax Search Number Name AAA AAA Initial Index Fax No. Direct Address / Individual No.001 Index Select the custom index where You register this address. User 1 User 2 User 3 User 4 Do you register this address at the [Frequent Use], too? Direct Address / Individual E-mail Internet Fax...
Page 147 Storing a group key PRINT DOCUMENT READY FILING DATA LINE IMAGE SEND DATA COPY SYSTEM JOB STATUS SETTINGS System Settings Admin Password Total Count Default Settings Paper Tray Address Control Settings Receive/Forward Printer Condition Document Filing USB-Device Check Settings Control System Settings Address Control Direct Address / Program...
Page 148 Direct Address / Group No.004 Index Select the custom index where you register this address. User 1 User 2 User 3 User 4 Do you register this address at the [Frequent Use], too? Direct Address / Group Search Number Group Name DDD DDD Initial Address...
Page 149: Sending The Same Fax To Multiple Destinations (Broadcast Transmission)
SENDING THE SAME FAX TO MULTIPLE DESTINATIONS (Broadcast Transmission) The same fax can be sent to multiple destinations in a single operation. The destinations can also include scan mode destinations (except, Scan to Network Folder destinations) and internet fax destinations. If you frequently send faxes to the same group of destinations, it is recommended that you store those destinations as a group in a one-touch key.
Page 150 Address Review 0120000001 CCC CCC Select the stored fax number of the second destination in the touch panel. (Continued) (5) Check the destinations and then touch the [OK] key. To delete a destination, touch the key of the destination that you wish to delete. A message will appear to confirm the deletion.
Page 151: Forwarding Received Faxes
FORWARDING RECEIVED FAXES (Fax Data Forward) When the machine cannot print because it is out of paper or out of toner, received faxes can be forwarded to another fax machine. To use this function, the fax number of the destination machine must be stored in "Set the Telephone Number for Data Forwarding"...
Page 152: Convenient Dialing Methods
CONVENIENT DIALING METHODS Easy to dial one-touch keys and the resend function can be used to prevent dialing errors and save time. One-touch keys A fax number stored in a one-touch key can be called up by a simple touch of the key. A one-touch key for a group can be selected to automatically send a fax to each of the destinations stored in the group.
Page 153: Speed Dialing
Speed dialing When you store an individual key or a group key, a 3-digit number is assigned. You can dial using the key and the 3-digit search number. To check a search number, print the appropriate list in the sending address list menu in the system settings. Ready to send.
Page 154: Special Fax Modes
SPECIAL FAX MODES The special modes make it possible to perform a variety of fax transmissions for specific purposes. The following pages show the types of fax transmissions that can be performed. (The procedures for using each special mode are not explained.) Each special mode has its own settings and procedures, however, the basic procedure is the same for all modes.
Page 155: Selecting A Special Mode For Fax
SELECTING A SPECIAL MODE FOR FAX The procedure for selecting a special mode for fax is explained below. The settings that can be selected vary for each special mode, however, the general procedure is the same. The procedure for selecting "Erasing peripheral shadows (Erase)"...
Page 156: Convenient Fax Functions
CONVENIENT FAX FUNCTIONS Erasing peripheral shadows (Erase) Use this function to erase peripheral shadows that occur when faxing books and other thick originals. Sending the left and right pages of a bound document as two separate pages (Dual Page Scan) Use this function to send the left and right pages of a pamphlet or other bound document as two separate pages.
Page 157 Sending a large number of pages (Job Build) The maximum number of originals that can be fed through the automatic document feeder at once is 100 sheets. If you need to fax more than 100 originals as a single job, the job build function lets you divide the originals into sets and feed each set.
Page 158 Troubleshooting Troubleshooting This section provides solutions to common faxing problems. TABLE OF CONTENTS FOR TROUBLESHOOTING . . 20 PROBLEMS RELATED TO TRANSMISSION ..21 PROBLEMS RELATED TO RECEPTION ... 23 PROBLEMS RELATED TO AUDIBLE SIGNALS .
Page 159 TABLE OF CONTENTS FOR TROUBLESHOOTING See the following table of contents to locate the appropriate page for your question or problem. PROBLEMS RELATED TO TRANSMISSION • Transmission does not take place........... . 21 •...
Page 160 PROBLEMS RELATED TO TRANSMISSION Problem Transmission does Is the telephone line connected not take place. securely? Is the correct dial mode set for your line? Is a busy signal received? Did a communication error occur? Does a message appear indicating that the memory is full? Point to check Check the telephone line jack at the back of the right...
Page 161 Problem Transmission does Does a message appear notifying you not take place. that the original size was not detected? Does the job status screen (completed jobs) or a transaction report indicate that the transmission was not successful? Did you place a long size original on the document glass when it is scanned? Did you place an original that is folded?
Page 162 PROBLEMS RELATED TO RECEPTION Problem Printing does not take Does a message appear in the display place after reception. instructing you to add toner or paper? (Printing is not possible when this screen appears.) Does a password entry screen appear? Has cut-off printing been disabled in the system settings (administrator)? Is forwarding (Inbound Routing...
Page 163 PROBLEMS RELATED TO AUDIBLE SIGNALS Problem The volume is too low. Has the volume setting been set to "Low" in the system settings • Speaker (administrator)? • Ringer Volume • Line Monitor • Fax Receive Complete Signal • Fax Send Complete Signal •...
Page 164 PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS Problem A one-touch individual Is the individual key included in a group key or group key key? cannot be edited or deleted. Is the key being used in a reserved transmission or a transmission in progress? Is the key that you wish to edit or delete included in a program?
Page 165 Specifications Specifications SPECIFICATIONS ......28 FOR THE USERS OF THE FAX FUNCTION..29...
Page 166: Specifications
SPECIFICATIONS Model MX-FXX1 Applicable telephone Public switched telephone network, PBX line Scanning resolution 8 x 3.85 lines/mm (Standard), 8 x 7.7 lines/mm (Fine, Fine-Halftone), 8 x 15.4 lines/mm (supports ITU-T (Super Fine, Super Fine - Halftone), 16 x 15.4 lines/mm (Ultra Fine, Ultra Fine - Halftone) standards) Transmission speed 33.6 kbps down to 2.4 kbps Automatic fallback...
Page 167: For The Users Of The Fax Function
FOR THE USERS OF THE FAX FUNCTION ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.
Page 168: Fcc Notice To Users
This equipment may not be used on coin service provided by the telephone company. Connection to party lines service is subject to state tariffs. Contact your state's public utility commission, public service commission or corporation commission for more information. Sharp Electronics Corporation P.O. Box 650 Mahwah, NJ 07430-1163 Telephone: 1-800-BE-SHARP...
Page 169 5. L'indice d'équivalence de la sonnerie (IES) de cet équipement est indiqué sur le kit d'extension télécopieur. Sharp Electronics of Canada Ltd. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 Canada...
Page 170 DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Troubleshooting Troubleshooting In the unlikely event of you experiencing a problem with this product, please refer to this manual before requesting service. The contents of this manual are grouped by situation. The chapters of the manual appear on the cover. Keep this manual close at hand for reference whenever needed.
Page 171: About This Manual
SHARP Service Department. • Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
Page 172 MANUALS PROVIDED WITH THE MACHINE This manual provides solutions to possible problems. For the detailed procedures for using the machine, see the following manuals. Printed manuals Manual name This manual contains instructions for using the machine safely and lists the specifications of the machine Safety Guide and its peripheral devices.
Page 173: Removing Misfeeds
REMOVING MISFEEDS This chapter explains what to do when a paper misfeed occurs in the machine. Removing misfeeds When a paper misfeed occurs, "A misfeed has occurred." appears in the touch panel and printing stops. In this event, touch the [Information] key in the touch panel. When the key is touched, instructions for removing the misfeed will appear.
Page 174 (1) Original misfeed Open the document feeder cover and remove the misfed originals. Pull out the document feeder tray and remove the misfed paper. Open the automatic document feeder. Rotate the transfer roller in the direction of the arrow and remove the original.
Page 175 (5) Paper misfeed in the reversing unit Open the Paper reversing section cover and remove the misfed paper. (6) Paper misfeed in the bypass tray (7) Paper misfeed in tray 1 to tray 4 (side) The misfeed may have occurred inside the machine. Check carefully and remove (8) Paper misfeed in the transport area Lower the lever in the...
Page 176 (11) Paper misfeed in the saddle stitch finisher (top) Open the top cover and remove the misfed paper. (12) Paper misfeed in the paper pass unit Pull out the paper pass unit and remove the misfed paper. Check the paper reversing section inside the tray and remove any misfed paper.
Page 177 COPYING This chapter provides solutions to possible copying problems. See the following table of contents to locate the appropriate page for your question or problem. Problems Related to Copying Operation • Copying does not take place............7 •...
Page 178 Problem Image rotation does Did you select the paper size or copy not take place. ratio manually? Is "Rotation Copy Setting" disabled in the system settings (administrator)? Two-sided copying Does the paper type setting of the does not take place. selected tray specify a type of paper that cannot be used for two-sided copying? Are you using a special size or type of...
Page 179 Problems Related to Copy Results Problem The image is too light Is the image too light or too dark? or too dark. Has an appropriate exposure mode for the original type been selected? Colors are off. Did you perform "Registration Adjustment"? Part of the image is Has an appropriate ratio been selected...
Page 180 PRINTING This chapter provides solutions to possible printing problems. See the following table of contents to locate the appropriate page for your question or problem. Problems Related to Printing Operation • Printing does not take place............10 •...
Page 181: Printing Does Not Take Place
Problem Printing does not take Is the IP address selected correctly? place. (Windows) Is AppleTalk active? (Macintosh) Is "Connect via" set to [Ethernet] for AppleTalk? (Mac OS 9.0~9.2.2) Is your computer in an unstable state? Is the machine specified correctly in the software application that you are using for printing? Are the network connection devices...
Page 182: Color Printing Does Not Take Place
Problem Printing does not take Was a Notice Page printed? place. Have functions been disabled by the administrator? Color printing does Is the color mode set to "Color"? not take place. Have functions been disabled by the administrator? Two-sided printing Does the paper type setting of the does not take place.
Page 183: A Tray, Finisher, Or Other Peripheral Device Installed On The Machine Cannot Be Used
Problem A tray, finisher, or Have the peripheral devices that are other peripheral installed on the machine been device installed on the configured in the printer driver? machine cannot be used. Problems Related to Print Results Problem The image is grainy. Are the printer driver settings appropriate for the print job? (Windows)
Page 184: Part Of The Image Is Cut Off
Problem Part of the image is Does the paper size specified by the job cut off. match the size of paper loaded in the tray? Is the print orientation setting (portrait or landscape) correct? Are the margins set correctly in the layout settings of the application? The image is upside Are you using a type of paper (tab...
Page 185: Many Nonsense Characters Are Printed
Problem Many nonsense Is your computer or the machine in an characters are printed. unstable state? Point to check If little free space remains in the memory or hard drive of your computer, or many jobs have been spooled on the machine and it has little free memory remaining, printed text may turn into nonsense characters.
Page 186 SCANNING This chapter provides solutions to possible scanning problems. See the following table of contents to locate the appropriate page for your question or problem. Problems Related to Scanning Operation • Transmission does not take place........... . . 16 •...
Page 187: Transmission Does Not Take Place
Problem Transmission does Does the image file exceed the e-mail not take place. attachment limit set in the system settings (administrator)? Did the image file exceed the file attachment size limit of your mail server? (When Scan to E-mail is used.) Has the folder on the destination computer been set as a shared folder so that files can be sent to it?
Page 188: The Received Image File Cannot Be Opened
Problem The received image Does the viewer program used by the file cannot be opened. recipient support the format of the received image data? Does a message appear prompting you to enter your password? Transmission takes a Is the resolution setting appropriate at long time.
Page 189: Problems Related To Scan Results
Problems Related to Scan Results Problem The scanned image is Is the original scan size setting smaller clipped. than the actual original size? The quality of the Is the original printed matter such as a scanned image is book or magazine? poor.
Page 190: Jpeg Was Selected For The File Type But The File Was Created As A Tiff File
Problem JPEG was selected for Did you press the [BLACK & WHITE the file type but the file START] key ( was created as a TIFF file. The image is too light Is the threshold value suitable? or too dark. (When using PC Scan.) Are the brightness and contrast settings...
Page 191: Problems Related To One-Touch Individual Keys / Group Keys
Problems Related to One-Touch Individual Keys / Group Keys Problem A one-touch individual If the key is an individual key, is the key key or group key included in a group? cannot be edited or deleted. Is the key being used in a reserved transmission or a transmission in progress? Is the key included in a program key?
Page 192 DOCUMENT FILING This chapter provides solutions to possible document filing problems. See the following table of contents to locate the appropriate page for your question or problem. • Document filing does not take place........... 22 •...
Page 193 Problem A stored file has Did you touch the [Print and Delete the disappeared. Data] key to print a stored file? A file cannot be Is the property of the file set to deleted. [Protect]? The property of a file Is the file in the Quick File folder? cannot be set to [Confidential].
Page 194 INSTALLATION This chapter provides solutions to possible installation problems. See the following table of contents to locate the appropriate page for your question or problem. • The software cannot be installed............24 •...
Page 195 Problem The plug and play Is the machine power on? screen does not appear (USB connection in Windows). Can your computer use a USB connection? The printer driver is Did you connect the machine to your not installed correctly computer before installing the printer by plug and play (USB driver? connection in...
Page 196: Removing The Software
The printer driver cannot be installed (Windows 2000/XP/Server 2003) If the printer driver cannot be installed on Windows 2000/XP/Server 2003, follow the steps below to check your computer settings. Click the [start] button and then click [Control Panel]. In Windows 2000, click the [Start] button, point to [Settings], and click [Control Panel].
Page 197 OTHER PROBLEMS This chapter explains how to resolve problems related to the general operation of the machine. Locate your question or problem in the table of contents below and refer to the appropriate page. Problems Related to Machine Operation • Specified machine functions cannot be used..........28 •...
Page 198: Problems Related To Machine Operation
Problems Related to Machine Operation Problem Specified machine Have functions been disabled by the functions cannot be administrator? used. The operation panel Is the main power indicator lit? cannot be used. Did you just power on the machine? Is the [POWER SAVE] key ( blinking Is a cover open or a device separated from the machine?
Page 199: Printing Is Not Possible Or Stops During A Job
In this event, stop using the machine, unplug the power plug, and contact your dealer or nearest SHARP Service Department. (When contacting your dealer or nearest SHARP Service Department, inform them of the displayed error code.) Add paper as instructed by the message in the display.
Page 200: The Displayed Bypass Tray Paper Size Is Not Correct
☞ Fan the paper well before loading it. Use SHARP-recommended paper. Using paper that is not supported may result in misfeeds, creases, or smudges. ☞ * For paper that is prohibited or not recommended, see "USEABLE PAPER"...
Page 201: Paper Does Not Feed From The Paper Tray
Clean the surface of the original feed roller. ☞ "5. MAINTENANCE" in the User's Guide Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges. ☞...
Page 202: Toner Does Not Adhere Well Or Creases Appear In The Paper
Take care that the image does not overlap the punch holes. Contact your dealer or nearest SHARP Service Department as soon as possible. Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges.
Page 203: Problems Related To Peripheral Devices
Problems Related to Peripheral Devices Problem The connected USB Is the USB device compatible with the device cannot be machine? used. Is the connected USB device recognized correctly. Are two or more of the same type of USB devices connected to a USB hub? The finisher / saddle Does a message appear indicating that stitch finisher does...
Page 204: Punching Does Not Take Place
Problem Stapling does not take Is the paper type setting of the selected place (including paper tray set to heavy paper? pamphlet stapling). Have functions been disabled by the administrator? Punching does not Does a message appear instructing you take place. to check the punch module? Is a different size of paper mixed in? Is a paper size that cannot be punched...
Page 205: Other Problems
Auto Clear or disable Auto Clear in "Auto Clear Setting". ➞ System Settings (Administrator) > "Operation Settings" > "Auto Clear Setting" Contact your dealer or nearest SHARP Service Department. * For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Safety Guide.
Page 206: Illustration Of The Machine
Illustration of the machine Front (A) Operation panel IMAGE SEND (B) Output tray (center tray) "On" position "Off" position (D) Main power switch (E) Indicator line LINE indicator / DATA indicator PRINT DOCUMENT READY FILING DATA LINE DATA COPY SYSTEM JOB STATUS SETTINGS LOGOUT...
Page 207 Back (I) Original placement position on the document glass Mark 5-1/2" x 8-1/2" or A5 8-1/2" x 14" or B4 8-1/2" x 11" or A4 11" x 17" or A3 Mark 8-1/2" x 11"R or A4R (K) USB connector (A type) (L) USB connector (B type) (M) LAN connector The part indicated in the illustration is only...

This manual is also suitable for:

Mx-3501n Mx-4501n Mx-3500n Mx-4500n Mx-2300n

Sharp MX-2700N Quick Start Manual

Table of Contents

Copyingcopying

Printingprinting

Scanningscanning

Document Filingdocument Filing

Table of Contents

1 Before Installing the Software

2 Setup in a Windows Environment

3 Setup in a Macintosh Environment

4 Useful Information

Sharpdesk CD-ROM (for Windows)

Software Programs

Sharpdesk CD-ROM (for Windows)

User's Guides for Software Programs

Installing the Software Program

Uninstalling the Software Program

Using the Fax Functionusing the Fax Function

Printing

Scanning

Problems Related to Scan Results

Problems Related to One-Touch Individual Keys / Group Keys

Other Problems

Problems Related to Machine Operation

Problems Related to Paper Feeding and Output

Problems Related to Quality / Print Results

Problems Related to Peripheral Devices

Other Problems

Illustration of the Machine

Quick Links

Chapters

Related Manuals for Sharp MX-2700N

Summary of Contents for Sharp MX-2700N