Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Dell Inspiron 3584
Summary of Contents for Dell Inspiron 3584
- Page 1 Inspiron 3584 Service Manual Regulatory Model: P75F Regulatory Type: P75F005...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
-
Page 3: Table Of Contents
Contents 1 Before working inside your computer..................... 9 Before you begin ...................................9 2 After working inside your computer....................10 3 Safety instructions........................11 Electrostatic discharge—ESD protection......................... 11 ESD field service kit ................................12 Transporting sensitive components...........................13 4 Recommended tools........................14 5 Screw list...........................15 6 Removing the base cover...................... - Page 4 Procedure..................................... 29 Post-requisites..................................29 14 Removing the coin-cell battery....................30 Prerequisites..................................30 Procedure..................................... 30 Procedure..................................30 15 Replacing the coin-cell battery....................31 Procedure....................................31 Procedure..................................31 Post-requisites..................................31 16 Removing the fan........................32 Prerequisites..................................32 Procedure..................................... 32 17 Replacing the fan........................34 Procedure..................................... 34 Post-requisites..................................34 18 Removing the solid-state drive/Intel Optane memory module............
- Page 5 25 Replacing the speakers......................46 Procedure ....................................46 Post-requisites..................................46 26 Removing the heat sink......................47 Prerequisites..................................47 Procedure..................................... 47 27 Replacing the heat sink......................48 Procedure .................................... 48 Post-requisites..................................48 28 Removing the power-adapter port..................... 49 Removing the display assembly............................49 Prerequisites...................................49 Procedure..................................49 Procedure....................................51 29 Replacing the power-adapter port....................52 Procedure.....................................
- Page 6 36 Removing the system board...................... 66 Prerequisites..................................66 Procedure.....................................66 37 Replacing the system board.......................69 Procedure ....................................69 Post-requisites..................................71 Entering the Service Tag in the BIOS setup program..................... 71 38 Removing the power button with fingerprint reader..............72 Prerequisites..................................72 Procedure..................................... 72 39 Replacing the power button with fingerprint reader..............73 Procedure ....................................
- Page 7 Post-requisites..................................84 48 Removing the display hinges..................... 85 Prerequisites..................................85 Procedure.....................................85 49 Replacing the display hinges......................86 Procedure ....................................86 Post-requisites..................................86 50 Removing the display cable....................... 87 Prerequisites..................................87 Procedure..................................... 87 51 Replacing the display cable......................88 Procedure ....................................88 Post-requisites..................................88 52 Removing the display back-cover and antenna assembly.............. 89 Prerequisites..................................
- Page 8 System diagnostic lights..............................99 Recovering the operating system............................100 Enabling Intel Optane memory............................100 Disabling Intel Optane memory............................100 WiFi power cycle................................100 Flea power release................................101 57 Getting help and contacting Dell....................102 Contents...
-
Page 9: Before Working Inside Your Computer
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Click Start > Power >... -
Page 10: After Working Inside Your Computer
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. -
Page 11: Safety Instructions
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. -
Page 12: Esd Field Service Kit
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components. -
Page 13: Transporting Sensitive Components
Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy weight equipment: CAUTION: Do not lift greater than 50 pounds. -
Page 14: Recommended Tools
Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver #1 • Flat-head screwdriver • Plastic scribe Recommended tools... -
Page 15: Screw List
Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced. - Page 16 Component Secured to Screw type Quantity Screw image Power-adapter port Palm rest and keyboard M2x3 assembly Power-button board Palm rest and keyboard M2x2 assembly Power button with Palm rest and keyboard M2x2 fingerprint reader assembly (optional) Solid-state drive/Intel Palm rest and keyboard M2x2.2 Optane assembly...
-
Page 17: Removing The Base Cover
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Loosen the three captive screws on the base cover. 2. Remove the screw (M2x4) that secures the base cover to the palm rest and keyboard assembly. - Page 18 NOTE: The following steps are applicable only if you want to further remove any other component from your computer. 6. Disconnect the battery cable from the system board. 7. Press and hold the power button for 5 seconds to ground the computer and drain the flea power. Removing the base cover...
-
Page 19: Replacing The Base Cover
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Connect the battery cable to the system board, if applicable. CAUTION: To avoid accidental damage to the power-adapter port, do not press the base cover against the power- adapter port when you snap the base cover to the computer base. - Page 20 Replacing the base cover...
-
Page 21: Removing The Battery
If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. - Page 22 Removing the battery...
-
Page 23: Replacing The Battery
If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. -
Page 24: Post-Requisites
3. Connect the battery cable to the system board. Post-requisites Replace the base cover. Replacing the battery... -
Page 25: Removing The Memory Modules
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1. -
Page 26: Replacing The Memory Modules
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle. -
Page 27: Removing The Wireless Card
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1. - Page 28 Removing the wireless card...
-
Page 29: Replacing The Wireless Card
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it. -
Page 30: Removing The Coin-Cell Battery
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery. -
Page 31: Replacing The Coin-Cell Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Procedure 1. Adhere the coin-cell battery on the palm rest and keyboard assembly. -
Page 32: Removing The Fan
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1. - Page 33 Removing the fan...
-
Page 34: Replacing The Fan
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw holes on the fan with the screw holes on to the palm rest and keyboard board assembly. -
Page 35: Removing The Solid-State Drive/Intel Optane Memory Module
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1. -
Page 36: Replacing The Solid-State Drive/Intel Optane Memory Module
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure 1. -
Page 37: Removing The Hard Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state. - Page 38 5. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 6. Lift the hard-drive bracket off the hard drive. Removing the hard drive...
-
Page 39: Replacing The Hard Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure 1. -
Page 40: Post-Requisites
Post-requisites 1. Replace the battery. 2. Replace the base cover. Replacing the hard drive... -
Page 41: Removing The Touchpad
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. - Page 42 Removing the touchpad...
-
Page 43: Replacing The Touchpad
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touchpad is equal. -
Page 44: Post-Requisites
Post-requisites 1. Replace the battery. 2. Replace the base cover. Replacing the touchpad... -
Page 45: Removing The Speakers
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the solid-state drive/Intel Optane. -
Page 46: Replacing The Speakers
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers. -
Page 47: Removing The Heat Sink
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. -
Page 48: Replacing The Heat Sink
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: If either the system board or the heat sink is replaced, use the thermal pad provided in the kit to ensure that thermal conductivity is achieved. -
Page 49: Removing The Power-Adapter Port
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Removing the display assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow... - Page 50 5. Lift the palm rest and keyboard assembly at an angle. 6. Slide and remove the palm rest and keyboard assembly off the display assembly. 7. After performing all the above steps, you are left with display assembly. Removing the power-adapter port...
-
Page 51: Procedure
Procedure 1. Remove the three screws (M2.5x5) that secure the right hinge to the system board and palm rest assembly. 2. Lift the right hinge. 3. Disconnect the power-adapter port cable from the system board. 4. Note the power-adapter port cable routing and remove it from the routing guides on the palm rest and keyboard assembly. 5. -
Page 52: Replacing The Power-Adapter Port
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw hole on the power-adapter port with the screw hole on the palm rest and keyboard assembly. 2. Replace the screw (M2x2) that secures the power-adapter port to the palm rest and keyboard assembly. - Page 53 2. Close the palm rest and keyboard assembly. 3. Using the alignment posts, press the hinges down on the system board and the palm rest and keyboard assembly. 4. Replace the six screws (M2.5x5) that secure the left and right hinges to the system board and palm rest and keyboard assembly. 5.
-
Page 54: Post-Requisites
Post-requisites 1. Replace the wireless card. 2. Replace the base cover. Replacing the power-adapter port... -
Page 55: Removing The Display Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. - Page 56 5. Lift the palm rest and keyboard assembly at an angle. 6. Slide and remove the palm rest and keyboard assembly off the display assembly. 7. After performing all the above steps, you are left with display assembly. Removing the display assembly...
- Page 57 Removing the display assembly...
-
Page 58: Replacing The Display Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on palm rest and keyboard assembly. -
Page 59: Post-Requisites
5. Route the display cable through the routing guides on the fan and the palm rest and keyboard assembly. 6. Slide the display cable to the connector on the system board and close the latch to secure the cable. Post-requisites 1. -
Page 60: Removing The I/O Board
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. Before removing the I/O board along with the coin-cell battery, it is recommended to note the BIOS setup program’s settings. -
Page 61: Replacing The I/O Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Using the alignment posts, place the I/O board on the palm rest and keyboard assembly. 2. Replace the screw (M2x4) that secures the I/O board to the palm rest and keyboard assembly. -
Page 62: Removing The Power-Button Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the fan. - Page 63 Removing the power-button board...
-
Page 64: Replacing The Power-Button Board
For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Place the power-button board on the palm rest and keyboard assembly and align the screw hole on the power-button board with the screw hole on the palm rest and keyboard assembly. -
Page 65: Post-Requisites
Post-requisites 1. Replace the fan. 2. Replace the base cover. Replacing the power-button board... -
Page 66: Removing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. - Page 67 11. Remove the three screws (M2.5x5) that secure the right hinge to the system board. 12. Open the right hinge. 13. Remove the screw (M2x4) that secures the system board to palm rest and keyboard assembly. 14. Lift the system board off the palm rest and keyboard assembly. Removing the system board...
- Page 68 Removing the system board...
-
Page 69: Replacing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. - Page 70 5. Slide the finger-print reader cable into the connector on the system board and close the latch. 6. Slide the I/O-board cable into the connector on the system board and close the latch. 7. Slide the hard-drive cable into the connector on the system board and close the latch. 8.
-
Page 71: Post-Requisites
1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field. -
Page 72: Removing The Power Button With Fingerprint Reader
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. Prerequisites 1. -
Page 73: Replacing The Power Button With Fingerprint Reader
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. Procedure 1. -
Page 74: Removing The Palm-Rest And Keyboard Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the battery. -
Page 75: Replacing The Palm-Rest And Keyboard Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm rest and keyboard assembly on a flat surface. Post-requisites 1. - Page 76 10. Replace the wireless card. 11. Replace the solid-state drive/Intel Optane. 12. Replace the heat sink. 13. Replace the fan. 14. Replace the battery. 15. Replace the base cover. Replacing the palm-rest and keyboard assembly...
-
Page 77: Removing The Display Bezel
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. -
Page 78: Replacing The Display Bezel
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place. Post-requisites 1. -
Page 79: Removing The Camera
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. -
Page 80: Replacing The Camera
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the camera module with the camera cable. 2. Connect the camera cable to the camera module. -
Page 81: Removing The Display Panel
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. - Page 82 Removing the display panel...
-
Page 83: Replacing The Display Panel
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Place the display panel on a flat and clean surface. 2. Connect the display cable to the connector at the back of the display panel and close the latch to secure the cable. -
Page 84: Post-Requisites
Post-requisites 1. Replace the display bezel. 2. Replace the display assembly. 3. Replace the wireless card. 4. Replace the base cover. Replacing the display panel... -
Page 85: Removing The Display Hinges
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. -
Page 86: Replacing The Display Hinges
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly. -
Page 87: Removing The Display Cable
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. -
Page 88: Replacing The Display Cable
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Route the display cable along the routing guides, starting from the bottom of the display (near the hinges). 2. Route the rest of the display cable along the routing guides on the left side of the display back-cover and antenna assembly. -
Page 89: Removing The Display Back-Cover And Antenna Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. -
Page 90: Replacing The Display Back-Cover And Antenna Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a clean and flat surface. Post-requisites 1. -
Page 91: Device Drivers
Device drivers Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Video drivers In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support. -
Page 92: System Setup
Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2. -
Page 93: System Setup Options
• Bring up the one-time boot menu by pressing F12 key The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: • Removable Drive (if available) • STXXXX Drive NOTE: XXX denotes the SATA drive number. - Page 94 General-System Information Primary HDD Displays the primary hard drive information of the computer. M.2 SATA SSD Displays the M.2 SATA SSD device information of the computer. M.2 PCIe SSD-0 Displays the M.2 PCIe SSD information of the computer. LOM MAC Address Displays the LOM MAC address of the computer.
- Page 95 System Configuration Keyboard Backlight Timeout on Battery When the backlight is enabled, this feature defines the timeout value for the keyboard backlight when the computer is running only on battery power. Miscellaneous Devices Enable or disable various onboard devices. Table 5. System setup options—Video menu Video LCD Brightness Set the panel brightness independently for Battery and AC power.
- Page 96 Intel Software Guard Extensions Default: Enabled. Intel SpeedStep Enable or disable Intel Speedstep Technology. Default: Enabled. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. C-States Control Enable or disable additional processor sleep states. Default: Enabled.
-
Page 97: Clearing Cmos Settings
Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application. -
Page 98: Troubleshooting
4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu. -
Page 99: Running The Epsa Diagnostics
Running the ePSA diagnostics 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner. -
Page 100: Recovering The Operating System
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. -
Page 101: Flea Power Release
1. Turn off your computer. 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. -
Page 102: Getting Help And Contacting Dell
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 15. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...