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Dell Inspiron 15 7000 Service Manual
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Inspiron 15 7000
Service Manual
Computer Model: Inspiron 15-7560
Regulatory Model: P61F
Regulatory Type: P61F001

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Table of Contents
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Summary of Contents for Dell Inspiron 15 7000

  • Page 1 Inspiron 15 7000 Service Manual Computer Model: Inspiron 15-7560 Regulatory Model: P61F Regulatory Type: P61F001...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents Before working inside your computer......8 ..................8 Before you begin ..................8 Safety instructions ..................9 Recommended tools ....................10 Screw list After working inside your computer......12 Removing the base cover..........13 ....................13 Procedure Replacing the base cover..........15 ....................
  • Page 4 Replacing the coin-cell battery........21 ....................21 Procedure ..................21 Post-requisites Removing the fan............22 ....................22 Prerequisites ....................22 Procedure Replacing the fan............25 ....................25 Procedure ..................25 Post-requisites Removing the hard drive..........26 ....................26 Prerequisites ....................26 Procedure Replacing the hard drive..........29 ....................
  • Page 5 Replacing the wireless card..........35 ....................35 Procedure ..................36 Post-requisites Removing the display assembly........37 ....................37 Prerequisites ....................37 Procedure Replacing the display assembly........41 ....................41 Procedure ..................41 Post-requisites Removing the I/O board..........42 ....................42 Prerequisites ....................42 Procedure Replacing the I/O board..........44 ....................44 Procedure ..................
  • Page 6 Replacing the speakers..........51 ....................51 Procedure ..................51 Post-requisites Removing the status-light board........52 ................... 52 Prerequisites ....................52 Procedure Replacing the status-light board........54 ....................54 Procedure ..................54 Post-requisites Removing the solid-state drive........55 ................... 55 Prerequisites ....................55 Procedure Replacing the solid-state drive........
  • Page 7 Removing the palm rest and keyboard assembly..72 ....................72 Procedure ....................73 Procedure Replacing the palm rest and keyboard assembly...74 ....................74 Procedure ..................74 Post-requisites Flashing the BIOS............75 Diagnostics..............76 Getting help and contacting Dell........78 ..................78 Self-help resources ..................79 Contacting Dell...
  • Page 8: Before Working Inside Your Computer

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all...
  • Page 9: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/...
  • Page 10: Screw List

    Screw list The following table provides the list of screws that are used for securing different components to the palm rest and keyboard assembly. Component Secured to Screw type Quantity Screw image Base cover Palm rest and M2.5x5 keyboard assembly Battery Palm rest and M2x3...
  • Page 11 Component Secured to Screw type Quantity Screw image Solid-state drive Palm rest and M3x3 keyboard assembly System board Palm rest and M2x3 keyboard assembly Touch-pad Palm rest and M2x3 bracket keyboard assembly Touch pad Palm rest and M2x2 keyboard assembly Wireless-card Palm rest and M2x3...
  • Page 12: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.
  • Page 13: Removing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Loosen the three captive screws that secure the base cover to the palm rest and keyboard assembly.
  • Page 14 Using your fingertips, pry the base cover off the palm rest and keyboard assembly.
  • Page 15: Replacing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the base cover with the palm rest and keyboard assembly and snap it into place.
  • Page 16: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure Disconnect the battery cable from the system board.
  • Page 17 Peel the tape that secures the hard-drive cable to the battery. Open the latch and disconnect the hard-drive cable from the system board. Remove the four screws (M2x3) that secure the battery to the palm rest and keyboard assembly. Lift the battery off the palm rest and keyboard assembly. Press and hold the power button for five seconds to ground the system board.
  • Page 18: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly.
  • Page 19: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 20: Procedure

    Procedure Using a plastic scribe, pry the coin-cell battery out of the battery socket.
  • Page 21: Replacing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket.
  • Page 22: Removing The Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 23 Note the routing and remove the I/O-board cable and the antenna cables from the routing guides on the fan. Disconnect the fan cable from the system board. Remove the two screws (M2x3) that secure the fan to the palm rest and keyboard assembly.
  • Page 24 Slide and lift the fan off the palm rest and keyboard assembly.
  • Page 25: Replacing The Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the palm rest and keyboard assembly.
  • Page 26: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 27 Lift the hard-drive assembly off the palm rest and keyboard assembly. Disconnect the interposer from the hard-drive assembly. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive.
  • Page 28 Lift the hard-drive bracket off the hard drive.
  • Page 29: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.
  • Page 30: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 31 Lift the heat sink off the system board.
  • Page 32: Replacing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.
  • Page 33: Removing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 34 Slide and remove the wireless card from the wireless-card slot.
  • Page 35: Replacing The Wireless Card

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the notch on the wireless card with the tab on the wireless-card slot. Slide the wireless card at an angle into the wireless-card slot.
  • Page 36: Post-Requisites

    Press the other end of the wireless card and replace the screw that secures the wireless-card bracket to the wireless card and the system board. Post-requisites Replace the battery. Replace the base cover.
  • Page 37: Removing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 38 Open the latch and disconnect the display cable from the system board. Open the display at an angle of 90 degrees. Place the computer on the edge of a table so that the palm rest and keyboard assembly is on the table and the display assembly extends past the table edge with the display hinges facing up.
  • Page 39 Lift the display assembly off the palm rest and keyboard assembly.
  • Page 41: Replacing The Display Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest and keyboard assembly on the edge of a table with the keyboard facing down.
  • Page 42: Removing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 43 Lift the I/O board off the palm rest and keyboard assembly.
  • Page 44: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the I/O board with the screw holes on the palm rest and keyboard assembly.
  • Page 45: Removing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 46 Remove the memory module from the memory-module slot.
  • Page 47: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot.
  • Page 48: Post-Requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Post-requisites Replace the battery. Replace the base cover.
  • Page 49: Removing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 50 Remove the speakers from the alignment posts and lift the speakers off the palm rest and keyboard assembly.
  • Page 51: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: The rubber grommets may get pushed out while replacing the speaker. Ensure that the rubber grommets are in their position after placing the speaker on the palm rest and keyboard assembly.
  • Page 52: Removing The Status-Light Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 53 Lift the status-light board off the palm rest and keyboard assembly.
  • Page 54: Replacing The Status-Light Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw hole on the status-light board with the screw hole on the palm rest and keyboard assembly.
  • Page 55: Removing The Solid-State Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.
  • Page 56 Slide and remove the solid-state drive from the solid-state drive slot.
  • Page 57: Replacing The Solid-State Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure Slide the solid-state drive firmly into the solid-state drive slot at an angle and gently press the solid-state drive down until it snaps into position.
  • Page 58: Post-Requisites

    Replace the screw (M3x3) that secures the solid-state drive to the palm rest and keyboard assembly. NOTE: Align the screw holes on the solid-state drive bracket to the screw holes on the solid-state drive, if applicable. Post-requisites Replace the battery. Replace the base cover.
  • Page 59: Removing The Touch Pad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 60 Open the latch and disconnect the status-light board cable from the status-light board. Remove the three screws (M2x3) that secure the touch-pad bracket to the palm rest and keyboard assembly.
  • Page 61 Lift the touch-pad bracket off the palm rest and keyboard assembly. Remove the four screws (M2x2) that secure the touch pad to the palm rest and keyboard assembly.
  • Page 62 Lift the touch pad off the palm rest and keyboard assembly.
  • Page 63: Replacing The Touch Pad

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the touch pad with the screw holes on the palm rest and keyboard assembly.
  • Page 64: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 65 Peel off the tape that secures the keyboard cable to the system board. Open the latches and disconnect the keyboard cable and the status-light board cable from the system board. Open the latch and disconnect the touch-pad cable and the keyboard-backlit cable from the system board.
  • Page 66 Lift the system board off the palm rest and keyboard assembly.
  • Page 67: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 68: Post-Requisites

    Post-requisites Follow the procedure from step 4 to step 5 in “Replacing the hard drive”. Replace the solid-state drive. Replace the heat sink. Replace the fan. Replace the wireless card. Replace the memory modules. Replace the battery. Replace the base cover.
  • Page 69: Removing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 70 Lift the power-adapter port off the palm rest and keyboard assembly.
  • Page 71: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw hole on the power-adapter port with the screw hole on the palm rest and keyboard assembly and snap it into place.
  • Page 72: Removing The Palm Rest And Keyboard Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Remove the base cover. Remove the battery.
  • Page 73: Procedure

    Procedure After performing the steps in prerequisites we are left with the palm rest and keyboard assembly.
  • Page 74: Replacing The Palm Rest And Keyboard Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest and keyboard assembly on a clean and flat surface. Post-requisites...
  • Page 75: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit.
  • Page 76: Diagnostics

    Diagnostics Power and battery-status light/hard-drive activity light: Indicates the battery- charge status or the hard-drive activity. NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Power and battery-status light Indicates the power and battery-charge status.
  • Page 77 Light Pattern Problem description Invalid memory installed System board or chipset error LCD failure CMOS battery failure PCI or video card or chip failure Recovery image not found Recovery image found but invalid The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed.
  • Page 78: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 1. Self-help resources Information about Dell products and www.dell.com services Dell Help & Support app Accessing help In Windows search, type Help and Support, and press Enter.
  • Page 79: Contacting Dell

    Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country.

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Inspiron 15-7560P61f

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