hit counter script
Download
Share
Print this page
Dell XC Core XC4520c Installation And Service Manual
  1. Manuals
  2. Brands
  3. Dell Manuals
  4. Server
  5. XC Core XC4520c
  6. Installation and service manual
Dell XC Core XC4520c Installation And Service Manual

Dell XC Core XC4520c Installation And Service Manual

Hide thumbs

Advertisement

Quick Links

Download this manual
Dell XC Core XC4520c
Installation and Service Manual
December 2023
Rev. A00

Advertisement

loading

Related Manuals for Dell XC Core XC4520c

Summary of Contents for Dell XC Core XC4520c

  • Page 1 Dell XC Core XC4520c Installation and Service Manual December 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents Chapter 1: About this document....................6 Chapter 2: Dell XC Core XC4520c system configurations and features ......... 7 System configurations - front view for XC Core XC4520c..................7 System configurations - rear view for XC Core XC4520c..................9 System configurations - inside view for XC Core XC4520c..................11 NIC indicator codes................................
  • Page 4 Removing a sled blank..............................45 Installing a sled blank..............................46 Removing the sled............................... 47 Installing the sled ................................48 Power interposer board..............................50 Removing the power interposer board........................50 Installing the power interposer board........................50 2U sled....................................51 Removing the side cover............................51 Installing the side cover............................. 52 Removing the 2U sled from the 1U sled........................
  • Page 5 Chapter 8: Using system diagnostics................... 97 Dell Embedded System Diagnostics..........................97 Running the Embedded System Diagnostics from Boot Manager..............97 Running the Embedded System Diagnostics from the Dell Lifecycle Controller......... 97 System diagnostic controls............................98 Chapter 9: Getting help.......................99 Recycling or End-of-Life service information......................99 Contacting Dell Technologies............................99...
  • Page 6 About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 7 ● Up to 4 x M.2 NVMe SSDs on PCIe Add-in card and up to 4 x M.2 NVMe SSDs on M.2 riser module. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Topics: •...
  • Page 8 System ID button for more than 15 seconds. Sled power button Enables you to power on the sled. Indicates if the system is powered on or off. Press Dell XC Core XC4520c system configurations and features...
  • Page 9 Bezel Pogo-pin connector Bezel will have filter with pressure sensitive sensor to indicate when replacement is needed. System configurations - rear view for XC Core XC4520c Figure 2. Rear view for XC Core XC4520c Dell XC Core XC4520c system configurations and features...
  • Page 10 Enables you to connect to the Power Interposer Board (PIB) Interposer Board on the chassis. connector switch Bottom layer connector Connector cover for the bottom layer cover sled Power Interposer Board (PIB) Dell XC Core XC4520c system configurations and features...
  • Page 11 System configurations - inside view for XC Core XC4520c Figure 3. Inside view of the XC Core XC4520c sled 1. Connector cover 2. Fan handle 3. Power Interposer Board (PIB) 4. Riser R1C card 5. 2U sled side cover 6. 2U sled cooling fan...
  • Page 12 The unique Express Service Code and Service Tag are used to identify the system. The information tag is located on the rear of the system that includes system information such as iDRAC MAC address, Express Service Tag label. Dell XC Core XC4520c system configurations and features...
  • Page 13 Alternatively, the Service Tag information is located on a label on the left wall of the chassis. System information label The system information label is located on the back of the system cover. Dell XC Core XC4520c system configurations and features...
  • Page 14 Figure 6. Service information Figure 7. DIP switch information Dell XC Core XC4520c system configurations and features...
  • Page 15 Figure 8. Mechanical overview and ports information Dell XC Core XC4520c system configurations and features...
  • Page 16 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
  • Page 17 Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.
  • Page 18 You can also access iDRAC using command-line protocol - RACADM. For more information, see the Integrated Dell Remote Access Controller RACADM CLI Guide available at https://www.dell.com/idracmanuals. You can also access iDRAC using automation tool - Redfish API. For more information, see the Integrated Dell Remote Access Controller User's Guide Redfish API Guide available at https://developer.dell.com.
  • Page 19 UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.
  • Page 20 Table 5. System Setup Main Menu  (continued) Option Description Device Settings Enables you to configure device settings for devices such as storage controllers or network cards. Service Tag Settings Enables you to configure the System Service Tag. System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 6.
  • Page 21 Table 7. System Information details (continued) Option Description System Manufacturer Contact Information Specifies the contact information of the system manufacturer. System CPLD Version Specifies the current version of the system Complex Programmable Logic Device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. Memory Settings To view the Memory Settings screen, power on the system, press F2, and click System Setup Main Menu >...
  • Page 22 MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UPI Prefetch Enables you to get the memory read started early on DDR bus.
  • Page 23 Enables or disables AVX ICCP Pre-Grant License. This option is set to Disabled by default. Dell Controlled Turbo Dell Controlled Turbo Settings Controls the turbo engagement. Enable this option only when System Profile is set to Performance or Custom, and CPU Power Management is set to Performance.
  • Page 24 Table 9. Processor Settings details (continued) Option Description Local Machine Check Exception Enables or disables the local machine check exception. This is an extension of the MCA Recovery mechanism providing the capability to deliver Uncorrected Recoverable (UCR) Software Recoverable Action Required (SRAR) errors to one or more specific logical processors threads receiving previously poisoned or corrupted data.
  • Page 25 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
  • Page 26 3. Click Exit, and then click Yes to save the settings on exit. NOTE: You can also enable or disable boot order devices as needed. Network Settings To view the Network Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS >...
  • Page 27 Table 16. Integrated Devices details  Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; selecting All Ports Off disables all front and back USB ports. Selecting Only Back Ports On disables the front USB ports;...
  • Page 28 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: The serial port is optional for the XC Core XC4520c system. The Serial Communication option is applicable only if the serial COM port is installed in the system. Table 17. Serial Communication details ...
  • Page 29 Table 17. Serial Communication details (continued) Option Description NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console redirection by SOL, configure the same port address for console redirection and the serial device. NOTE: Every time the system boots, the BIOS syncs the serial MUX setting that is saved in iDRAC.
  • Page 30 Table 18. System Profile Settings details (continued) Option Description C States Enables or disables the processor to operate in all available power states. C States allow the processor to enter lower power states when idle. When set to Enabled (OS controlled) or when set to Autonomous (if hardware controlled is supported), the processor can operate in all available Power States to save power, but may increase memory latency and frequency jitter.
  • Page 31 Table 20. TPM 2.0 security information  Option Description TPM Information TPM Security NOTE: The TPM menu is available only when the TPM module is installed. Enables you to control the reporting mode of the TPM. When set to Off, the presence of the TPM is not reported to the OS.
  • Page 32 Table 21. System Security details (continued) Option Description User Defined Delay (120 s to 600 Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected. The actual AC recovery time needs to add iDRAC root of trust time (around 50 seconds).
  • Page 33 Steps 1. To enter System Setup, press F2 immediately after turning on or rebooting your system. 2. On the System Setup Main Menu screen, click System BIOS > System Security. 3. On the System Security screen, verify that Password Status is set to Unlocked. 4.
  • Page 34 NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion. Operating with setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
  • Page 35 Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
  • Page 36 Launch System Setup Enables you to access System Setup. Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program. System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System.
  • Page 37 Minimum configuration to POST The components listed below are the minimum configuration to POST: ● One memory module (DIMM) in socket A1 ● One power supply unit ● XC4000r or XC4000z chassis (Power Interposer Board, cables) ● System board ● XC4520c sled Minimum configuration to POST...
  • Page 38 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 39 Steps 1. Power off the sled. 2. Remove the sled from the enclosure. After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. Recommended tools You may need some or all of the following tools to perform the removal and installation procedures: ●...
  • Page 40 Figure 9. Removing a sled blank from XC4000r Figure 10. Removing the sled blank from XC4000z Installing a sled blank Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the sled blank with the bay of the chassis. 2.
  • Page 41 Figure 11. Installing a sled blank on XC4000r Figure 12. Installing the sled blank on XC4000z Removing the sled Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Pull the blue lever on the sled to release the sled handle. 2.
  • Page 42 NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. CAUTION: Support the system with both hands while sliding it out of the enclosure. Figure 13. Removing the sled from XC4000r Figure 14.
  • Page 43 Steps 1. Pull the blue lever on the sled to free the sled handle. 2. Holding the sled with both hands, align the sled along the sled-bay in to the enclosure. 3. Slide the sled into the enclosure, ensure the sled handle is in lock position. 4.
  • Page 44 Sled cover Removing the sled cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the sled, and any attached peripherals. 3. Follow the steps for Removing a sled. 4. Place the sled on the flat surface with the top cover facing upwards. Steps 1.
  • Page 45 Figure 18. Installing the sled cover Next steps Follow the procedure listed in After working inside your system. XC4520c chassis Sled installation guidelines NOTE: Ensure to install a sled blank in all the empty slots. Operating the enclosure without a blank results in overheating. Removing a sled blank Prerequisites Follow the safety guidelines listed in...
  • Page 46 Figure 19. Removing a sled blank from XC4000r Figure 20. Removing the sled blank from XC4000z Installing a sled blank Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the sled blank with the bay of the chassis. 2.
  • Page 47 Figure 21. Installing a sled blank on XC4000r Figure 22. Installing the sled blank on XC4000z Removing the sled Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Pull the blue lever on the sled to release the sled handle. 2.
  • Page 48 NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. CAUTION: Support the system with both hands while sliding it out of the enclosure. Figure 23. Removing the sled from XC4000r Figure 24.
  • Page 49 Steps 1. Pull the blue lever on the sled to free the sled handle. 2. Holding the sled with both hands, align the sled along the sled-bay in to the enclosure. 3. Slide the sled into the enclosure, ensure the sled handle is in lock position. 4.
  • Page 50 Power interposer board This is a service technician replaceable part only. Removing the power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the sled. Remove the side cover.
  • Page 51 Figure 28. Installing the power interposer board 2U sled This is a service technician replaceable part only. Removing the side cover Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 52 Figure 29. Removing the 2U side cover Installing the side cover Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. Remove the sled. Steps 1. Align the side cover with the slot on the 2U sled. 2.
  • Page 53 Removing the 2U sled from the 1U sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system Remove the side cover. Remove the expansion card riser. Remove the riser 1C card.
  • Page 54 Figure 32. Installing the 2U sled on the 1U sled 3. Pass the INT signal cable through the fix hook of the 2U sled and connect the power cable to the slot on the Power Interposer Board (PIB). Cooling fans Removing a cooling fan Prerequisites 1.
  • Page 55 Figure 33. Removing a cooling fan Next steps Replace a fan Install the sled Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. Remove the sled.
  • Page 56 Figure 34. Installing a cooling fan Removing a cooling fan on 2U sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. Remove the sled. NOTE: Observe the fan cable routing or make a note of the fan cable routing. Steps 1.
  • Page 57 Figure 35. Removing a cooling fan Installing a cooling fan on 2U sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. Remove the sled. NOTE: Observe the fan cable routing or make a note of the fan cable routing. Steps 1.
  • Page 58 Figure 36. 2U sled fan cable routing 2. Pull the blue latch on the side of the fan module and lift the fan handle. 3. Lower the fan module into the cage until it is seated firmly. NOTE: If the airflow directional arrow is indicating outward on the fan, it indicates Reverse air-flow (RAF). If the airflow directional arrow is indicating inward on the fan, it indicates Natural air-flow (NAF).
  • Page 59 When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Installing and removing system components...
  • Page 60 Expansion card installation guidelines Figure 38. Expansion card slot connector 1. Riser 1C connector Figure 39. Riser 1C slots 1. Slot 1 Installing and removing system components...
  • Page 61 2. Slot 2 The following table describes the expansion card riser configurations: Table 25. Expansion card riser configurations  Configurations Expansion card PCIe Controlling Height Length Slot width risers Slots processor Config1 Riser 1C 1 and 2 Processor 1 Full height Three- x16 PCIe quarter...
  • Page 62 Remove the sled. 4. Disconnect the riser card power cable from the power interposer board. NOTE: Observe the routing of the cable as you remove it from the system. Steps 1. Using the Phillips 2 screwdriver, loosen the three captive screws that secure the riser 1C on the 2U sled. 2.
  • Page 63 Figure 41. Installing the expansion card riser 1C 4. Connect power cable of the riser 1C card to the slot on power interposer board. Removing the M.2 SSD from the PCIe Add-in card Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 64 Figure 42. Removing the PCIe card from the riser 1C 3. Replace the expansion card filler bracket. Figure 43. Installing the expansion card filler bracket 4. Slide the blue release latch that secures the M.2 SSD and lift the card to remove it from the PCIe add-in card module. NOTE: The image shows the removal of the M.2 SSD 2280 from the PCIe AIC.
  • Page 65 Figure 44. Removing the M.2 SSD from the PCIe add-in card module Installing the M.2 SSD on the PCIe Add-in card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 66 Figure 46. Removing the expansion card filler bracket 4. There are four slots on the PCIe add-in card to install M.2 SSDs. Align the M.2 SSD with the slot on the add-in card. 5. Install the M.2 SSD into the slot on the PCIe Add-in card and press until it is latched onto by the blue clip. NOTE: The image shows the installation of the M.2 SSD 2280 on the PCIe AIC.
  • Page 67 Figure 48. Installing the PCIe card on riser 1C GPU card Removing a GPU card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the sled Remove the side cover.
  • Page 68 Figure 49. Removing a GPU card from riser 1C Figure 50. Removing the Nvidia A30 GPU card from riser 1C 3. Replace the expansion card filler bracket. Installing and removing system components...
  • Page 69 Figure 51. Installing the expansion card filler bracket Installing a GPU card Prerequisites NOTE: Install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 70 Figure 53. Removing the expansion card filler bracket 4. Align the GPU card with the riser 1C slot and push it towards the slot till it locks into place. 5. Close the blue card holder latch to secure the GPU card on riser 1C. NOTE: The numbers on the image do not depict the exact steps.
  • Page 71 Figure 55. Removing the PCIe Add-in card holder lock 4. Remove two filler brackets by sliding them out of the sled one after the other to accommodate the GPU card. Figure 56. Removing the expansion card filler bracket 5. Align the GPU card connector with the riser 1C connector. 6.
  • Page 72 System memory System memory guidelines The XC Core XC4520c system supports DDR4 registered DIMMs (RDIMMs) and LRDIMMs. System memory holds the instructions that are executed by the processor. Your system contains 4 memory sockets organized into 4 channels to the processor.
  • Page 73 Figure 59. Memory Channels A1-A4 Table 28. Supported memory matrix  DIMM Rank Capacity DIMM rated voltage and DIMMs per Channel Data width type speed (DPC) RDIMM 16 GB / 32 GB / 64 GB DDR4 (1.2V), 3200 MT/s 1 DPC x8, x8, x4 LRDIMM 128 GB...
  • Page 74 The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for installing memory modules: ● All DIMMs must be DDR4. ● If memory modules with different speeds are installed, they operate at the speed of the slowest installed memory module(s). ●...
  • Page 75 Figure 60. Removing a memory module Next steps Installing the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Removing a memory module Prerequisites 1.
  • Page 76 Figure 61. Removing a memory module Next steps Installing the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module Prerequisites 1.
  • Page 77 Figure 62. Installing a memory module Next steps 1. Follow the procedure listed in After working inside your system. 2. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 78 Figure 63. Removing the BOSS-N1 card Next steps Replace the BOSS-N1 card 2. Replace the M.2 SSD module Installing the BOSS-N1 card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 79 Figure 64. Installing the BOSS-N1 card Next steps After working inside your system. Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the BOSS-N1 card.
  • Page 80 Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the M.2 SSD module connector with the connectors on the BOSS-N1 card. 2.
  • Page 81 Figure 67. Removing the M.2 riser Installing the M.2 riser module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the M.2 module with the system board and insert it firmly using the blue touch point until the riser is fully seated in the slot.
  • Page 82 Removing the M.2 SSD module from the M.2 riser module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. To remove the M.2 SSD module from the M.2 riser, rotate the latch to a horizontal position and then pull out the engage pin. 2.
  • Page 83 Figure 70. Installing the M.2 SSD module Next steps Installing the M.2 riser module. 2. Follow the procedure listed in the After working inside your system. Network I/O board Removing the Network I/O board Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 84 Figure 71. Removing the Network I/O Board Figure 72. Cable routing for Network I/O Board Install the Network I/O Board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 85 Figure 73. Install the Network I/O board 4. Using the Phillips 2 screwdriver, tighten the blue thumbscrew on the Network I/O Board and ensure it is installed correctly. CAUTION: Follow the guiding pin to prevent damage to the Network I/O board. NOTE: The numbers on the image do not depict the exact steps.
  • Page 86 Figure 74. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To install a new system battery: a. Push the battery holder clip away. NOTE: Ensure that the + side of the battery is facing the battery holder clip.
  • Page 87 Figure 75. Installing the system battery Next steps 1. Follow the procedure listed in the After working inside your system. 2. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b.
  • Page 88 Cooling fans Memory modules M.2 BOSS card M.2 Riser card Network I/O Board h. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1.
  • Page 89 Figure 77. Removing the system board Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1. Follow the safety guidelines listed in Safety instructions.
  • Page 90 Figure 78. Installing the system board 5. Using a Phillips 2 screwdriver, tighten the screws that secure the connector cover to the system board. Figure 79. Installing the connector cover Next steps 1. Replace the following components: Trusted platform module (TPM).
  • Page 91 4. If you are not using Easy Restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals. 5. Follow the procedure listed in After working inside your system.
  • Page 92 NOTE: You can enter the service tag only when the Service Tag field is empty. Ensure that you enter the correct service tag. Once the service tag is entered, it cannot be updated or changed. Incorrectly entered service tag will lead to system board replacement.
  • Page 93 Figure 80. Installing the TPM Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM 2.0 for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.
  • Page 94 DIP Switches This topic provides some basic and specific information about DIP switches. DIP switches on the system board help to disable the system and reset the passwords. To set the switches correctly, you must know the location on the system board. Topics: •...
  • Page 95 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 96 Steps 1. Power off the compute sled and remove the compute sled from chassis. 2. Move the DIP switch on the system board from switches 1 and 2 to switches 2 and 3. NOTE: Use a plastic scribe to change the DIP switch settings. NOTE: The existing passwords are not disabled (erased) until the system boots with the DIP switch on switches 2 and 3.
  • Page 97 Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 98 System diagnostic controls Table 31. System diagnostic controls  Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.
  • Page 99 Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 100 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 101 Table 32. Additional documentation resources for your system (continued) Task Document Location Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals > and troubleshooting OpenManage, see the OpenManage Server Administrator Dell OpenManage Server Administrator User’s...