Page 1: Declaration Of Conformity
NEC Computer Systems Division, A Division of Packard Bell NEC, Inc. DECLARATION OF CONFORMITY We, the Responsible Party NEC Computer Systems Division Packard Bell NEC, Inc. 1414 Massachusetts Ave. Boxborough, MA 01719 (978) 264-8000 declare that the product PM Professional 9000 is in conformity with part 15 of the FCC Rules.
Page 2 NECCSD is prohibited. FaxFlash is a service mark and WebTelligent is a trademark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc. NEC, MultiSync, and PowerMate are registered trademarks of NEC Corporation, used under license.
Page 3: Table Of Contents
Contents Using This Guide Text Conventions............Related Documents ........... Introducing Your Computer Front Features ............System Controls and Lamps......... Diskette Drive A ..........CD-ROM Reader..........PC Card Adapter ..........Tape Backup Unit..........1-10 Zip Drive............. 1-11 Jaz Drive ............. 1-11 Stand..............
Page 4 Using a Zip Drive ..........2-14 Using a Jaz Drive..........2-15 Saving Power............2-16 Protecting Your Work.......... 2-16 Productivity.............. 2-17 Saving Your Work..........2-17 Backing Up Your Work ........2-18 Printing a Document ..........2-19 System Care ............. 2-20 Protecting Your System from Damage....2-20 Keeping Your System in Good Condition .....
Page 5 Using Tools and Utilities The BIOS Setup Utility..........When to Use BIOS Setup........How to Start BIOS Setup........How to Use BIOS Setup ........Main Menu............Displayed Information........Language............System Time/Date .......... Floppy Options ..........Hard Disk Pre-Delay........Primary and Secondary IDE......Advanced Menu...........
Page 6 NEC WebTelligent ........... 4-44 NEC WebTelligent Features......... 4-45 NEC WebTelligent Requirements......4-46 NEC WebTelligent Installation......4-47 The NEC Select Install CD ........4-52 Introducing Select Install Options......4-52 Choosing a Restore Program ........ 4-53 Rebuilding the Hard Disk and Restoring the Operating System ..........
Page 7 Using the NEC Select Install CD with a SCSI Drive............4-81 Using the Selective Application Restore Program on a Remote CD ..........4-81 Installing Options General Rules ............Safety Precautions ............ Cover Removal And Replacement ......Removing the Covers ...........
Page 8 J6 Jumper Settings .......... 6-10 J5 Jumper Settings .......... 6-12 J2 Jumper Settings .......... 6-13 CD-ROM Reader Jumper Settings ......6-13 NEC 24X CD-ROM Reader ........ 6-13 Lite-on Technology 24X CD-ROM Reader ..6-14 Goldstar 24X CD-ROM Reader......6-15 Fax/Modem Board Jumpers ........6-15 Zip Drive Jumpers ............
Page 9 Using 24-Hour Information Services NECCSD Web Site ..........NECCSD FTP Site........... NECCSD FaxFlash Service ........E-Mail/Fax Technical Support Service...... NECCSD Bulletin Board System ......NECCSD on America Online Service......NECCSD on Compuserve Online Service....NECCSD Technical Support Services....... 7-11 Solving System Problems Finding Solutions to Common Problems ....
Page 10 Checking Your Comfort: How Do You Measure Up? A-12 Checking Your Chair ........... A-12 Checking Your Keyboard........A-12 Checking Your Mouse ......... A-12 Checking Your Monitor ........A-12 Checking You............A-13 System Specifications System Processor..........Processor Socket..........Standard Random Access Memory (RAM)... Cache Memory ............
Page 11 List of Tables Quick Reference to Information About Your Computer............ 2-27 Interrupt Level Assignments........Navigation Keys ............Supported DIMMs............ 5-17 Sample DIMM Upgrade Paths ........5-18 IDE Device Primary/Secondary Master/Slave Configurations ............. 5-31 Contents xi...
Page 12: Using This Guide
Using This Guide The PowerMate Professional 9000 Series User’s Guide provides a quick reference to information about your computer. The guide contains the following information: Chapter 1, Introducing Your Computer, provides a look at the system components. See this chapter to familiarize yourself with your system.
Page 13 Chapter 7, Using 24-Hour Information Services, lists the services available to you for information and help, and describes how to access the services. Chapter 8, Solving System Problems, contains troubleshooting tips for solving simple problems and provides information on where you can find help when you cannot solve a problem yourself.
Page 14: Text Conventions
TEXT CONVENTIONS This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. CAUTION Cautions indicate situations that can damage the hardware or software.
Page 15: Related Documents
RELATED DOCUMENTS In addition to this guide, the following printed documentation ships with your computer. NEC PowerMate Professional 9000 Series Quick Setup/Quick Reference Roadmap Quick Setup contains information for quickly getting your system up and running. Read this information to set up the system for the first time.
Page 16 In addition to the documentation that ships with the system, the following documentation is available from NECCSD: NEC PowerMate Professional 9000 Series Service and Reference Manual part number 819-181868-000 This manual provides information for maintaining, troubleshooting, and repairing your computer. This...
Page 17: Introducing Your Computer
Appendix A, Setting Up a Healthy Work Environment. Once you have set up your PowerMate Professional 9000 Series computer, the next thing is to become familiar with the system. This chapter provides a brief overview of the front and back features of your system speakers.
Page 18: Front Features
FRONT FEATURES The following figure shows the features on the front of the system. Brief descriptions follow the figure. Front features 1-2 Introducing Your Computer...
Page 19 The following figure shows the system lamps called out in the previous figure. System lamps Introducing Your Computer 1-3...
Page 20: System Controls And Lamps
System Controls and Lamps Your computer has a power button on the front panel. It also has two lamps that indicate the status of system operations. Power button Press this button to turn on the system power. Press it again to turn off the power. Power lamp The power lamp indicates whether system power is on or off.
Page 21: Diskette Drive A
Diskette Drive A Diskette drive A loads and starts programs from a diskette. Files can also be copied to and from a diskette. Diskette drive A may be a bootable drive. Diskette drive A features Your diskette drive has the following features: Diskette drive busy lamp This lamp lights when the diskette drive is reading from or writing to a diskette.
Page 22: Cd-Rom Reader
Diskette release button Press this button to release a diskette from the diskette drive. CD-ROM Reader Your system may come with a 24X CD-ROM reader. Use the CD-ROM reader to load and start programs from a compact disc (CD). If your system has speakers, you can also use the CD-ROM reader to play your audio CDs.
Page 23 CD-ROM reader features The CD-ROM reader has the following features: Headphone jack Allows the connection of an optional set of headphones with a stereo mini-jack plug. Volume control knob Lets you adjust the volume of an optional set of headphones. Open/close button Opens or closes the reader’s loading tray.
Page 24: Pc Card Adapter
Emergency eject hole Allows the manual ejection of a CD if the eject function is disabled by software or if a power failure occurs. To manually eject the CD, insert the end point of a wire paper clip into the hole and press inward to open the CD tray.
Page 25 PC card slots The PC card adapter can accommodate two PC cards at the same time. The system ships with slots that accommodate Type I, Type II, and Type III cards. PC card eject buttons Each PC card slot has a card eject button to release a PC card from the slot.
Page 26: Tape Backup Unit
Tape Backup Unit Some models come with a tape backup unit. If your system has a tape backup unit, you can use it to quickly back up all or part of your system’s files to a high-capacity tape cartridge. Backup software helps you tailor the backup process to protect your files and applications, which are compressed to conserve space and to speed up the process.
Page 27: Zip Drive
Zip Drive Some models come with a Zip drive. Use the Zip drive to back up work, archive old files, and transport your work. Up to 100 MB can be stored on a 3 1/2-inch Zip disk. Zip drive features are shown in the following figure. Feature descriptions follow the figure.
Page 28: Stand
Jaz drive features are described below. Jaz cartridge release button Press the Jaz cartridge release button to release a Jaz cartridge from the Jaz drive. Jaz drive busy lamp The Jaz drive busy light indicates Jaz drive activity. Do not eject the cartridge or turn off the system when the Jaz drive busy lamp is on.
Page 29 The system unit on the footed stand Introducing Your Computer 1-13...
Page 30: Back Features
BACK FEATURES On the back of your computer, you’ll find external connectors, power supply features, and expansion board slots. The following figure shows back features of the system. Back features 1-14 Introducing Your Computer...
Page 31: External Connectors
Your system has the following external connectors: VGA monitor connector Attach the signal cable from your monitor to this ® connector. Supports an NEC MultiSync monitor or other video graphics array (VGA)-compatible and super video graphics array (SVGA)-compatible monitors with a 15-pin connector.
Page 32 Audio connectors Printer port Use this port to connect a parallel printer with a 25-pin connector to the system. Serial ports Attach a serial device with a 9-pin connector to either serial port. Serial devices include a pointing device, serial printer, or a modem. (Depending on the options in your system, serial port 2 may be disabled;...
Page 33 Mouse port Attach the mouse that comes with your computer to this port. The mouse port supports a PS/2-compatible mouse. Universal Serial Bus ports The Universal Serial Bus (USB) ports allow you to add new plug and play serial devices without opening up the system.
Page 34: Power Supply
Security slot You can use a Kensington Security Standard connector or other locking device in the security slot on the back of the chassis. Secure its cable to an immovable object to protect your system from theft. Power Supply Your system has the following power supply features: Power socket Connect your power cable to this socket.
Page 35 Power supply features Introducing Your Computer 1-19...
Page 36: Speakers
SPEAKERS Some systems come with a pair of high-quality stereo speakers that you can arrange to suit your work environment. Speakers have 9-watt total output. An AC adapter comes with the system. Set up the speakers with the AC adapter. The speakers connect to the line out jack on the back of the system unit.
Page 37: Using Your Computer
CD-ROM reader using system protection features. Starting Up Press the power button to start up your system. The power lamp lights green to indicate that the system is on. The NEC startup screen appears. Using Your Computer 2-1...
Page 38 At the bottom of this screen, messages like the following appear: Escape to view boot, F2 to enter BIOS Setup NOTE These messages are part of your system’s Power-On Self-Test (POST). Your computer is checking your hardware for any changes since the last startup.
Page 39: Shutting Down
Shutting Down Follow these steps to shut down (power off) your computer. Save your work. See the documentation that comes with your application. Exit the application program. Make sure that the hard disk or other drives are not in use. A lit hard disk lamp or drive busy lamp indicates that a drive is in use.
Page 40: Setting The Date And Time
Setting the Date and Time To set the system date and time within Windows 95 or Windows NT 4.0, double click the time display in the lower right corner of the taskbar. A dialog box appears for setting the date and time. Set the date by selecting the current month and year using the up or down arrows in the dialog box.
Page 41 Keyboard features Windows 95 keys Using Your Computer 2-5...
Page 42 The keyboard has the following features: Typewriter keys Use the typewriter keys just as you do on a standard typewriter. Windows keys Press either Windows key to call up the Windows Start menu. Application key Press the Application key in Windows to bring up a menu of options specific to the current application.
Page 43: Using A Mouse
Num Lock lamp When the Num Lock lamp is on, the keys on the numeric keypad work like a numeric keypad. When the Num Lock lamp is off, the keys on the numeric keypad work as cursor control keys. Caps Lock lamp When the Caps Lock lamp is on, all typed letters are uppercase letters (LIKE THIS).
Page 44 Mouse Here are basic ways to use the left mouse button: Click Clicking selects an object on your screen. To “click,” point to the object and press and release the left mouse button. Double click Some actions require a double click to execute them. To “double click”...
Page 45 Keep the mouse pad clean. For more information about your mouse, see The Basics in the online NEC Help Center. Consult the documentation that comes with an application for ways to use the mouse with the application.
Page 46: Using Diskettes
Using Diskettes Follow these steps to insert a 3 1/2-inch diskette in the standard diskette drive. Hold the diskette at its top edge and insert it, label side up, into the diskette drive. Inserting a diskette Insert the diskette all the way into the drive until you hear a click.
Page 47: Using Cds
CAUTION: Do not format your hard disk. Formatting hard disk will erase preinstalled applications . To remove a diskette from the diskette drive, press the release button near the drive slot. CAUTION Do not remove a diskette from the diskette drive when the diskette drive lamp is lit.
Page 48 Handling a CD Do not write on or apply labels to the side of the CD that has no printing or writing on it. Keep the CD away from direct sunlight or high temperatures. Clean fingerprints or dust from the CD by wiping it with a soft cloth.
Page 49: Loading A Cd
CAUTION Avoid using benzene, paint thinner, record cleaner, static repellent, or any other chemical on the CD. Chemicals and cleaners can damage the CD. Loading a CD To insert a CD into the CD-ROM reader, follow these steps: Press the open/close button. A CD tray slides out from the reader door.
Page 50: Using Pc Cards
Using PC Cards Follow these steps to insert a PC card into the PC card slot. Holding the PC card at its top edge, insert it, label side up, into the PC card slot. Insert the PC card all the way into the drive. Wait for a beep after inserting the card.
Page 51: Using A Jaz Drive
To remove a Zip disk from the Zip drive, press the release button next to the Zip drive. CAUTION Do not remove a Zip disk from the Zip drive when the Zip drive lamp is lit. To do so can damage both the data on the disk and the drive.
Page 52: Protecting Your Work
Your system comes with power-saving features enabled. The system goes into a power-saving mode of operation Suspend mode if you do not use the keyboard, mouse, or drives for the preset length of inactive time. The inactive time is set to 20 minutes by default. Suspend mode lets you save power without first saving your work.
Page 53: Productivity
Windows operating system, refer to your Windows documentation or consult your system administrator. NEC Security The NEC Security Utility allows you to disable access to your diskette drive, COM ports, or printers. Chassis intrusion notification Whenever the chassis cover is removed, LANDesk Client Manager logs the incident and then reports it on screen the next time the system is rebooted.
Page 54: Backing Up Your Work
Some applications have an automatic save feature. When the feature is enabled, the application saves your work for you every time an interval of your choosing passes while the file is open. For example, you might want to save your work every 10 minutes.
Page 55: Printing A Document
NOTE For additional protection of your files, the system has a built-in backup feature included in the ® LANDesk Client Manager software that comes preloaded on your computer. This feature alerts you to possible system problems and lets you back up your files to a tape drive or a network drive.
Page 56: System Care
Select from the File menu of your Windows Print application. A Print dialog box appears. Select how many print copies you want and the range of pages. To print one copy of all the pages, simply click SYSTEM CARE Your system is a durable, dependable computer built for heavy use.
Page 57 Disconnect your system from telephone and power lines when an electrical storm threatens. If you have a fax/modem, lightning can travel in on the phone line and damage both the fax/modem and the system unit. Lightning can also travel in on power lines and damage your monitor and system unit.
Page 58: Keeping Your System In Good Condition
Keeping Your System in Good Condition Maintain the condition of your system by periodically using the following general procedures. WARNING For safety, power off and unplug your system, monitor, and any external devices before cleaning them. Clean the outside of the computer with a soft clean cloth. You can remove stubborn stains with a cloth slightly dampened with a mild detergent.
Page 59 Use these steps to clean your mouse: Power off your computer and any peripherals attached to it. Invert the mouse. Locate the mouse ball cover. Mouse ball cover Rotate the ball cover counterclockwise and remove the cover. Turn the mouse over so that the cover and ball fall into your palm.
Page 60: Moving Or Shipping Your System
Moving or Shipping Your System Use these steps to prepare your system for moving or shipping: Back up your hard disk files onto diskettes, Zip disks, Jaz cartridges, or tape cartridges. Be sure to take precautions for storing and transporting diskettes, disks, or cartridges so that they are not exposed to magnetic fields or electrical impulses.
Page 61: Online Documentation
To optimize the graphics in the online NEC Help Center, configure the monitor for high color. The graphics in the NEC Help Center are enhanced when viewed with high color. To configure the system for high color, use the following steps:...
Page 62 The NEC Help Center is a comprehensive source of information about your system. To help you find the information you need, the documentation is organized by topic and the following modules: System Tour The Basics Advanced Topics Questions & Answers System Upgrades Service &...
Page 63: Where To Go From Here
Appendix A of this User’s Guide or in the online Healthy Environment help file. Take the System Tour in your online NEC Help Center. See The Basics in your online NEC Help Center. Install any applications. See the documentation that comes with the application.
Page 64 Topics (NEC Help Center), and Chapter 4 of this guide Using support services “24-Hour Information Services” in Service & Support (NEC Help Center ) , and Chapter 7 of this guide Taking care of my system “Taking Care of Your System” in The Basics...
Page 65: Reviewing System Features
Reviewing System Features Depending on your model, your computer has a 233-MHz, 266-MHz, 300-MHz, or 333-MHz Pentium II processor and enhanced cache memory for enhanced audio, video, and 3D graphics performance. Systems running the Windows NT operating system can have dual processors. All PowerMate Professional systems come with the following factory-installed features: 3 1/2-inch, 1.44-megabyte (MB) diskette drive...
Page 66 Adaptec AIC-7895 PCI Bus software Adaptec ARO-1130CA PCI RAID software Microsoft Internet Explorer for Windows NT 4.0 or Windows 95 ® ® McAfee VirusScan ® LANDesk Client Manager NEC Security, the NEC SNMP Agent, and NEC WebTelligent Cheyenne Backup 3-2 Reviewing System Features...
Page 67: System Chassis
Microsoft Windows NT 4.0 or Windows 95 Bus Master IDE drivers CD-ROM drivers PIIX4 IDE driver update SCM PC Card Adapter (Swapbox) drivers Seagate TRAVAN4 Tape drive utilities Iomega Zip drive drivers and utilities Iomega Jaz drive drivers and utilities ®...
Page 68: System Board Components
The following figure shows the locations of the storage devices in a typical configuration. Chassis features SYSTEM BOARD COMPONENTS The system board in your PowerMate Professional computer has the following components. Processor Depending on your model, processing for your system is provided by the 233-MHz, 266-MHz, 300-MHz, or 333-MHz Intel Pentium II processor.
Page 69: Math Coprocessor
Math Coprocessor An integrated math coprocessor increases the speed of floating point operations. System Memory The system comes in configurations starting with a minimum of 16 MB of system memory. Four sockets on the system board support up to 512 MB of high-speed memory using industry-standard, gold-plated, 168-pin dual in-line memory modules (DIMM).
Page 70: Ecc Memory
ECC Memory Error checking and correcting (ECC) memory detects multiple-bit errors and corrects single-bit errors. When ECC memory is installed, the BIOS supports both ECC and non-ECC mode. ECC mode is enabled in the BIOS Setup utility. The BIOS automatically detects ECC memory and provides the Setup option for selecting ECC mode.
Page 71: Pci Local Bus
Interrupt Level Assignments INTERRUPT PRIORITY INTERRUPT DEVICE IRQ00 Counter/Timer IRQ01 Keyboard IRQ02 Cascade (INT output from slave) IRQ03 COM2* † IRQ04 COM1 IRQ05 LPT2 (Plug and Play option)/ Audio/User Available IRQ06 Diskette Drive Controller IRQ07 Parallel Port 1 IRQ08 Real-time clock IRQ09 Reserved IRQ10...
Page 72: Scsi Subsystem
The high-bandwidth PCI local bus eliminates data bottlenecks found in traditional systems, maintains maximum performance at high clock speeds, and provides a clear upgrade path to future technologies. The PCI bus contains the embedded PCI local bus IDE interface and supports the video controller. SCSI Subsystem The system is equipped with a SCSI subsystem featuring the Adaptec AIC-7895CP.
Page 73: Raid Subsystem
More than one level can be used in a multiple-drive RAID. Flash ROM The NEC Flash ROM allows fast, economical BIOS upgrades. NEC Flash ROMs are reprogrammable system and video EPROMs. With NEC Flash ROM, a ROM BIOS change:...
Page 74: Graphics Features
reduces inadvertent system board damage that can take place when replacing ROMs facilitates adopting new technology while maintaining corporate standards gives network administrators company-wide control of BIOS revisions. Information on how to use the Flash utility is provided in Chapter 4, “Using Tools and Utilities.” Graphics Features Your system supports both PCI and AGP video boards.
Page 75: Motion Video Controller
Motion Video Controller The motion video controller is supported on multimedia configurations. The video controller integrates a Windows graphical user interface (GUI) engine and motion video playback hardware. This means you can view 3D graphics and movies on your computer. Support includes: MPEG-1 or MPEG-2 Video for Windows Active Movie.
Page 76: Dual Ide Ports
Dual IDE Ports The system board in your system provides two internal IDE ports: a primary IDE port a secondary IDE port. Each port supports two devices for a total of four IDE devices. For system configuration flexibility, your computer allows the connection of an IDE device without the addition of a controller.
Page 77: Plug And Play Support
For detailed sound specifications, see “System Specifications” in Appendix B. Plug and Play Support Your computer comes with a Plug and Play BIOS that supports Plug and Play technology. Plug and Play eliminates complicated setup procedures for installing Plug and Play expansion boards. With Plug and Play technology, you add a Plug and Play expansion board simply by powering off the system, installing the board, and powering on the system.
Page 78: Using Tools And Utilities
BIOS Setup utility Flash utility ® LANDesk Client Manager NEC Select Install CD. THE BIOS SETUP UTILITY The BIOS Setup utility program is used to configure the main components of your computer. NOTE Your system ships from the factory with the correct system parameters for your configuration.
Page 79: When To Use Bios Setup
System configuration information is stored in nonvolatile memory. A nonvolatile memory device retains its data when system power is turned off. Nonvolatile memory in your system is stored in a complementary metal-oxide semiconductor (CMOS) chip backed up by a battery on the system board.
Page 80: How To Start Bios Setup
check the installation of optional memory by comparing the amount of memory installed with the amount of memory displayed by Setup. change certain system operating parameters, such as boot device sequence and keyboard parameters. configure system connections for peripherals such as your diskette drive, hard disk drives, and devices connected to the printer port and serial ports.
Page 81 Setup’s Main Menu appears and looks similar to the following screen. Setup Main Menu 4-4 Using Tools and Utilities...
Page 82: How To Use Bios Setup
How to Use BIOS Setup Use the keys shown on the bottom of the Setup menu to make your selections or exit the current menu. The following table describes the navigation keys. Navigation Keys Function Provides help for the parameter field being displayed.
Page 83: Main Menu
Main Menu Choose the Main Menu by selecting Main Menu in the legend bar. Other Main Menu options are available by selecting submenus. NOTE See “How to Start BIOS Setup” for a look at a typical Main Menu screen. Use the arrow keys to select one of the following Main Menu options and press to select a submenu.
Page 84: System Time/Date
System Time/Date Use this menu to set the current time and date. The clock keeps time even after the system power is turned off. To set the time, enter the current hour, minute, and seconds in hh:mm:ss, 24-hour format. Press to move Enter between fields.
Page 85: Primary And Secondary Ide
Primary and Secondary IDE The Primary and Secondary IDE Master and Slave settings control the following types of devices: hard disk drives CD-ROM readers Zip drives tape backup units. Your computer comes with the hard disk drive (drive C:) configured as the “Primary IDE Master.” The system can support up to four physical IDE drives (two on each PCI/IDE connector).
Page 86 If you install a hard disk drive that does not feature auto IDE type detection or your IDE hard disk was formatted on another system with parameters different from those reported by the drive, enter a parameter for each of the following fields: Type Use this field to enter the hard disk drive type.
Page 87 Multiple Sector Transfers Enter the number of sectors transferred per block. Choices include “Disabled” (no sectors chosen), “Standard” (one sector), 2, 4, 8, and 16 sectors. LBA Mode Control When “Enabled” is selected, it causes logical block addressing to be used in place of cylinders, heads, and sectors.
Page 88: Advanced Menu
Advanced Menu Selecting “Advanced” from the Main menu displays a menu with the following options. PnP O/S The PnP field indicates if the computer’s operating system is configured to use Plug and Play devices. Choose “Yes” if you are using a system that has Plug and Play. The default for systems running the Windows 95 operating system is “Yes.”...
Page 89: Memory Banks 0, 1, 2, And 3
Memory Banks 0, 1, 2, and 3 The four Memory Bank fields are read only. They display the total amount of memory in each DIMM bank. Resource Configuration Memory Reservation Use this field to reserve specified blocks of upper memory for use by other ISA devices. Select “Reserved” to choose a memory block.
Page 90: Peripheral Configuration
IRQ Reservation Use this field to reserve specified IRQs for legacy ISA boards. Select “Reserved” to choose an IRQ. The default for each IRQ is “Available.” The following list includes the reservable IRQs: IRQ 3 IRQ 4 (Serial Port A COM1) IRQ 5 (Audio)
Page 91 Use the Enabled setting if you want to choose a specific address for the serial port. The following options become available: Base I/O address Available addresses include “3F8h” (Serial Port A default), “2F8h” (Serial Port B default), “3E8h,” and “2E8h.” Interrupt Available IRQs include “IRQ4”...
Page 92 Base I/O address Available addresses include “378h” (the default), “228h,” “278h,” and “3BC.” Interrupt Available IRQs include “IRQ7” (the default) and “IRQ5.” NOTE An interrupt set to IRQ5 in a multimedia system might conflict with the audio subsystem settings. DMA Channel Available DMA settings include “DMA 3”...
Page 93: Keyboard Configuration
SCSI Controller The SCSI Controller field enables the SCSI controller on the system board. When this field is set to “Enabled” you can use the SCSI connectors on the system board. In systems that are factory-equipped with one or more SCSI devices, this setting defaults to “Enabled.”...
Page 94: Video Configuration
Keyboard Auto-Repeat Rate This field sets the number of times per second to repeat a keystroke when the key is held down. Options include 2, 6, 10, 13.3, 18.5, 21.8, 26.7, or 30 clicks per second. The default is “30.” Keyboard Auto-Repeat Delay This field controls the delay before characters begin repeating when a keyboard key is held down.
Page 95: Dmi Event Logging
DMI Event Logging Use this menu to configure DMI and ECC event logging features: Event logging Capacity This read-only field shows event logging capacity, for example, “space available.” Event Logging Validity This read-only field shows event logging status, for example, “valid.” View DMI Log Press Enter...
Page 96: Security Menu
Security Menu The Security Menu allows you to restrict access to your computer. The following fields are available through the Security menu: User Password Is Supervisor Password Is Set User Password/Set Supervisor Password Unattended Start. These fields are described in the sections following the “Dual Password Security.”...
Page 97: Set User Or Supervisor Password
When both the User Password and Supervisor Password are Enabled, only the Supervisor Password gives you full access to all Setup fields. Set User or Supervisor Password The password fields allow you to establish a user-level password or supervisor-level password. Once the password is established, it must be entered to access Setup during POST.
Page 98 With the password field selected, press Enter If you are setting a password for the first time, Setup displays a dialog box with the following prompts: Enter new password: Confirm new password: [ Type your password (passwords are not case sensitive) and press .
Page 99: Clear User Password
Clear User Password If you wish to clear the user password, select the Clear User Password field and press Enter User Setup Access When this field is set to “Enabled” and both user and supervisor passwords have been established, the BIOS Setup utility can be accessed when the system is accessed with the user password.
Page 100: Power Menu
NOTE For security, the characters you enter do not appear on your screen. Enter your password carefully. If you enter the password incorrectly, your system does not boot. You have three chances to enter the correct password. After the third unsuccessful attempt, you must reboot your system and try again.
Page 101: Boot Menu
Inactivity Timer This field sets the length of time before the computer powers down various system devices. Choices for inactivity time periods include 5, 10, 20 (the default), and 30 minutes, 1 hour, 2 hours, or Off. Hard Drive When this field is enabled, the hard disk drive is powered down during periods of inactivity.
Page 102 On LAN This field enables your system to be contacted via a LAN even when your system is in a power reduction state. Choose “Power On” (the default) to restore the system to full power so the LAN connection can be made.
Page 103 Removable Devices This field lists the bootable removable device drives (diskette, Zip, etc.) in your system. The first device in the list is the bootable removable device (if any). Boot Time Diagnostic Screen When set to “Enabled,” diagnostic information is displayed down the screen as the system boots.
Page 104: Exit Menu
Exit Menu Selecting “Exit” from the menu bar displays the following exit options. Exit Saving Changes Choose this option if you wish to save any changes made and exit the Setup program. Exit Discarding Changes Choose this option if you wish to exit the program without saving any changes made.
Page 105: Flash Utility
The Maintenance Menu provides access to the following fields: Processor Speed Use the Processor Speed field when a processor of a different speed is placed in the system. Clear All Passwords Use the Password Clear field if the passwords must be cleared.
Page 106 Performing an update is done with a BIOS flash diskette. The diskette contains the latest version of the BIOS code. You can obtain the flash diskette from NECCSD or, if a modem is available, the latest BIOS can be downloaded from the NECCSD Bulletin Board System (BBS).
Page 107: Landesk Client Manager
NOTE Parallel and serial ports can only be controlled from LANDesk Client Manager if they are also enabled in NEC Security. LANDesk Client Manager settings cannot override the settings established in NEC Security. back up and restore system configuration files...
Page 108: Pc Health Indicator
receive notice of system events (for example, if the system is running low on memory, you are notified of the potential problem) detect changes to CPU, memory, and hard disk characteristics and alert you to these changes (Configuration Change Notification) transfer files to and from client workstations remotely reboot client workstations.
Page 109: Selecting The Pc Health Meter
Selecting the PC Health Meter The PC Health meter is a traffic signal that provides a visual indicator of workstation health. A red light indicates that a critical system event has occurred. You are required to fix the problem immediately. A yellow light or noncritical system event requires that you monitor the situation.
Page 110: Inventory
Inventory Client Manager Inventory views the hardware and software components of your workstation. The inventory consists of the following categories: workstation summary basic hardware drives memory audio keyboard/mouse video system resources I/O ports operating system network applications system files user information. You can also view the current system configuration, edit user information, and create or restore file snapshots.
Page 111: Monitoring Capabilities
Client Manager can be used to “get” attribute information on system components. It can also be used to “set” attribute values in real time. Monitoring Capabilities Your PowerMate Enterprise computer has a chip mounted on the system board that supports many new and advanced real-time monitoring capabilities used by DMI.
Page 112: Using The Chassis Intrusion Notification Feature
Using the Chassis Intrusion Notification Feature LANDesk Client Manager allows you to monitor your system against chassis intrusion. Whenever the chassis is opened, LANDesk Client Manager logs the intrusion and reports the incident in a screen message the next time the system is booted.
Page 113: Locating And Starting The Ldcm Admin Function
This program is separate from but integrates into the Intel LANDesk Client Manager’s Smart Hard Drive Auto-Backup Utility and the NEC Backup Utility. If hard drive performance degrades due to bad sectors or other internal problems, the Smart Hard Drive...
Page 114: Nec Security
NEC SECURITY On systems that run the Windows 95 operating system, NEC Security features allow a local user to change NEC Security passwords and enable a system administrator to control local machine devices, including printer ports, serial ports, and diskette drives.
Page 115: Installing The Nec Snmp Agent
SNMP Agent software preloaded on some systems. Before installing the NEC SNMP Agent on a client, check to see if the software is installed. Look under C:\Program Files\PBNEC\PBNEC SNMP Desktop Agent. For systems without the NEC SNMP Agent software, install the software from the NEC Select Install CD-ROM disc or download the software from the NECCSD web site (www.nec-computers.com).
Page 116: Configuring The Nec Snmp Agent For Windows 95
For systems with NEC SNMP Agent on the NEC Select Install CD, insert the CD in the CD-ROM reader. Locate and select the “NECUtil\SNMPAgent” directory on the CD, double click , and follow the setup.exe prompts. For systems without NEC SNMP Agent on the NEC Select Install CD, download the software from the NECCSD web site (www.nec-computers.com).
Page 117 Type the following in the Copy manufacturer’s files from: field. E:\Admin\Apptools\Poledit where represents the CD-ROM drive. Enter a check mark at “Group Policies” and “System Policy Editor” and click Install At the Add/Remove Programs Properties window, click Configure the traps, communities, and other policies with the Policy Editor as follows.
Page 118 (for example, 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: “HKEY_LOCAL_MACHINE\SOFTWARE\Packard...
Page 119: Configuring The Nec Snmp Agent For Windows Nt
Configuring the NEC SNMP Agent for Windows NT Configure the NEC SNMP Agent for Windows NT as follows. In the Windows taskbar, click , point to Start Settings and click Control Panel At the Control Panel, double click the icon.
Page 120 (for example, 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: “HKEY_LOCAL_MACHINE\SOFTWARE\Packard...
Page 121: Nec Webtelligent
NEC WEBTELLIGENT NEC WebTelligent is a web-based desktop management ® ® system that works with Intel LANDesk Client Manager (LDCM) version 3.1 or later, Desktop Management Interface (DMI) version 2.0, and the World Wide Web to perform administrative tasks across multiple platforms, either locally or remotely over a network.
Page 122: Nec Webtelligent Features
View system and log events Security Intranet user authentication Chassis intrusion monitoring Reduced Costs WebTelligent is free with the purchase of an NEC Professional or Enterprise Managed desktop computer WebTelligent is available as a free download from NECCSD’s web site ( www.nec-computers.com...
Page 123: Nec Webtelligent Requirements
NEC WebTelligent Requirements ® ® WebTelligent installs on a Windows 95 or Windows NT web server with the following minimum configuration: ® Intel Pentium microprocessor 32 MB of random access memory 20 MB of hard disk drive space Microsoft Windows 95 Operating System or Windows NT 4.0 Operating System and associated web server...
Page 124: Nec Webtelligent Installation
DMI version 2.0 NEC Auto-Discovery Agent TCP/IP. NEC WebTelligent Installation Install the WebTelligent software and the NEC Auto Discovery Agent software on a Windows 95 or Windows NT web server as follows. Close all open applications before installing WebTelligent and Auto Discovery Agent.
Page 125 Install the WebTelligent software on the web server. NOTE WebTelligent software is available on the NEC Select Install CD-ROM disc (on some system models). For models without the WebTelligent software, the software can be downloaded from the NECCSD web site (www.nec-computers.com).
Page 126 Install the NEC Auto Discovery Agent software on a managed client. NOTE Before installing the NEC Auto Discovery Agent software on a client, check to see if it is already installed. Look for the directory C:\Program files\PBNEC\WebTelligent Discovery Agent. If it...
Page 127 At the Login screen (see the following figure), enter the following. At the username field, type Admin At the password field, type Admin Note that Admin must use capital and that the password can be changed after the first login. WebTelligent Login Screen Click Login...
Page 128 A Workstation screen opens to display a summary of the workstation attributes. When finished, click and click to go back File Close to the Windows screen. NEC WebTelligent Control Screen Using Tools and Utilities 4-51...
Page 129: The Nec Select Install Cd
The following procedures describe how to use the NEC Select Install CD that ships with your system. Please read the following sections in their entirety before using the NEC Select Install CD to restore any software on your system. Introducing Select Install Options Your system comes with an NEC Select Install compact disc (CD).
Page 130: Choosing A Restore Program
The OS Restore and Selective Application Restore programs use easy-to-understand dialog boxes and screen messages so you can smoothly proceed through the restore process. Choosing a Restore Program It’s important to choose the restore program that is appropriate to your needs. In some uses, the program can delete all the data, as well as the operating system and/or applications on your hard disk.
Page 131: Rebuilding The Hard Disk And Restoring The Operating System
The NEC Select Install CD contains device drivers and other programs that have not been factory-installed on the hard disk. Use the NEC Select Install CD to install these programs when you add optional hardware or make other enhancements to the system. For more information, see the section called “Installing Optional...
Page 132: Auto Rebuild And Restore
95 system while leaving applications and data files intact, see “Restore the Operating System.” The following sections explain how to use the NEC Select Install CD to rebuild and restore the system. See “Auto Rebuild and Restore” to repartition and reformat your hard disk with the OS restore.
Page 133 Select Install disc into the CD-ROM reader. NOTE For systems with a SCSI hard disk, a bootable diskette is included with the NEC Select Install CD. In SCSI systems, first boot the system from the bootable diskette. After the system boots, proceed with the NEC Select Install procedure described below.
Page 134 Click to continue (or to exit the Continue Exit program). A License Agreement screen appears with three options: Back, Reject, and Accept. Back button returns you to the Welcome screen. button terminates the restoration process. Reject button signals that you accept the terms Accept of the license and allows you to continue.
Page 135 Restore Mode screen auto NOTE Click Custom or Auto to repartition and/or reformat your hard disk drive before reinstalling the operating system. To only reinstall the operating system while leaving applications and data files intact, see “Restore the Operating System.” Click Auto to do a basic operating system restore.
Page 136 Partition Information screen The Partition Information screen that appears in Windows 95 has three options (Back, FAT 16, and FAT 32) and lets you select the File Allocation Table (FAT) type you want to use for the operating system restore: Click Back to return to the Operating Mode screen.
Page 137 NOTE In Windows NT 4.0 systems, the Partition Information screen does not appear. Instead, the FAT16 Partition warning appears. This screen is described in the following paragraph. After you select the FAT type, a warning screen appears indicating that the system is about to partition and format your hard disk using the FDISK program.
Page 138 If you click , the system performs FDISK Continue using the FAT type you selected and reboots the system. After the reboot, all partitions are formatted. When all the partitions have been formatted, the OS loads from the CD. The Installing Applications screen appears (as shown below).
Page 139: Custom Rebuild And Restore
Select Install disc into the CD-ROM reader. NOTE For systems with a SCSI hard disk, a bootable diskette is included with the NEC Select Install CD. In SCSI systems, first boot the system from the bootable diskette. After the system boots, proceed with the NEC Select Install procedure described below.
Page 140 After the system boots from the CD, the Operating System Restore Welcome screen appears (see the following figure). Welcome screen Click to continue (or to exit the Continue Exit program). A License Agreement screen appears with three options: Back, Reject, and Accept. button returns you to the Welcome screen.
Page 141 button returns you to the License Back Agreement screen. button selects a restore process designed Auto for basic users who require limited manual control of restore functions. Custom button selects a more advanced restore process for users who want more control of restore functions.
Page 142 Restore Mode screen custom After you click , the integrity of your system’s Custom existing FAT table is verified. If the table is functional, a Partitioning the Hard Drive screen appears with options allowing you to retain the present partition structure or partition the hard disk using FAT16 or FAT32.
Page 143 NOTE If the existing partition table is not functional, the system automatically follows the Auto restore scheme described in the previous section, “Auto Rebuild and Restore.” If you want to partition the hard disk, go to step 7. Otherwise, click on the Partitioning the Hard Drive Skip screen to retain the present partition structure on the...
Page 144 After you select the type of hard disk format you want to do (Quick or Full), the Formatting Drive(s) screen appears with a status bar showing the progress of the formatting. After the disk has been reformatted, the Installing Applications screen appears, indicating the status of the restore process as the operating system loads from the CD.
Page 145 To partition the hard drive, click on the Continue Partitioning the Hard Drive screen. The Partition Information screen appears (in Windows 95 systems only; in Windows NT 4.0 systems, the FAT16 Partition warning appears as described later in this procedure). The Partition Information screen has three options and lets you select the File Allocation Table (FAT) type you want to use for the operating system restore:...
Page 146 NOTE In Windows NT 4.0 systems, the Partition Information screen does not appear. Instead, the FAT16 Partition warning appears. This screen is described in the following paragraph. After you select the FAT type, a warning screen appears indicating that the system is about to partition and format your hard disk using the FDISK program.
Page 147 If you click , the system performs FDISK Continue using the FAT type you selected and reboots the system. After the reboot, all partitions are formatted. When all the partitions have been formatted, the OS loads from the CD. The Installing Applications screen appears (as shown below).
Page 148: Restoring The Operating System
Select Install disc into the CD-ROM reader. NOTE For systems with a SCSI hard disk, a bootable diskette is included with the NEC Select Install CD. In SCSI systems, first boot the system from the bootable diskette. After the system boots, proceed with the NEC Select Install procedure described below.
Page 149 After the system boots from the CD, the Operating System Restore Welcome screen appears (see the following figure). Welcome screen Click Continue to continue (or Exit to exit the program). A License Agreement screen appears with three options: Back, Reject, and Accept. Back button returns you to the Welcome screen.
Page 150 Read the license agreement and click Accept continue. The Restore Mode screen appears (see the following figure) with four options: Back, Auto, Custom, and Fix Back button returns you to the License Agreement screen. Auto button selects a restore process designed for basic users who require limited manual control of restore functions.
Page 151 Restore Mode screen Fix OS Click to do a basic operating system restore. Fix OS After you click Fix OS , the Fix OS screen appears as shown in the following figure. Fix OS screen 4-74 Using Tools and Utilities...
Page 152 The Fix OS screen has two options (Back and Continue): Click to return to the License Agreement Back screen. Click Continue to proceed with the OS restore. Click Continue to proceed with the OS restore. After you click , the Installing Applications screen Continue appears (as shown below).
Page 153 Click to reboot. If one or more “Version Conflict” dialog boxes appear, press “Yes” in response to the “Do you want to keep this file?” message(s). Enter your name and registration number where indicated in the next dialog box. In the Date/Time Properties dialog box, enter the correct time zone and then click Close Proceed through the Printer Wizard dialog boxes to...
Page 154: Restoring Applications
Follow these steps to reinstall any of the operating system files, device drivers, or applications that have been factory- installed on the hard disk. With the operating system running, insert the NEC Select Install CD into the CD-ROM reader. The CD autorun feature generates the NEC Selective Application Restore Program screen.
Page 155 NOTE Only the applications that work with your system’s OS appear in the Select Install Program screen. For example, if your OS is Windows 95, but there are applications for both Windows 95 and Windows NT 4.0 on the CD, only the applications for Windows 95 appear.
Page 156: Installing Optional Software
If you install optional hardware or make other system enhancements, use the NEC Select Install CD to install the device drivers or other programs required for the system. Follow these steps to install optional applications and drivers that have not been factory-installed on the hard disk.
Page 157 The NEC Driver Setup window appears, displaying a list of the optional software found on the NEC Select Install CD. NEC Driver Setup window Select the software components you want to install by double clicking on the item box or line. A check mark appears in the box.
Page 158: Using The Nec Select Install Cd With A Scsi Drive
Restart Computer installation process completes successfully. Using the NEC Select Install CD with a SCSI Drive If a situation arises in SCSI configurations where a full operating system restore must be performed using the NEC Select Install CD, first boot the system from the bootable diskette.
Page 159 Click . The driver installs and the system reboots. Insert the NEC Select Install CD into the shared CD-ROM reader. Do a map connection to the shared CD-ROM reader. From the system with the shared CD-ROM reader,...
Page 160 The NEC Selective Restore window appears. NEC Selective Restore window Only the applications that have been factory-installed on the hard disk appear in the NEC Selective Restore window. Using Tools and Utilities 4-83...
Page 161 The NEC Driver Setup window appears. NEC Driver Setup window Optional applications and drivers that have not been factory-installed on the hard disk appear in the NEC Driver Setup window. CAUTION If you run the drvsetup.exe program, do not select and install drivers for any hardware that is not currently installed on the system.
Page 162 Select the applications or drivers you want to install by double clicking on the item box or line. A check mark appears in the box. To unselect an item, double click it again so that the check mark disappears. Click The application or optional software files load sequentially, and a progress bar appears for each application selected.
Page 163: Installing Options
Installing Options Your PowerMate Professional 9000 Series computer supports a variety of industry-standard and NECCSD expansion options. This chapter provides installation instructions for the following options: expansion boards DIMM memory module upgrade processor upgrade data storage devices external devices. Adding an internal option requires that the system cover be removed.
Page 164: Safety Precautions
All screws are Phillips-head unless otherwise specified. Label any cable connectors before disconnecting. Note where the connector goes and in what position it was installed. SAFETY PRECAUTIONS Observe safety rules when working inside the system and when handling computer components. Avoid electric shock or personal injury by observing the following warning.
Page 165 Dissipate static electricity before handling any system components (boards, chips, and so on) by touching a grounded metal object, such as the system’s unpainted metal chassis. If possible, use anti-static devices, such as wrist straps and floor mats. Always hold a chip or board by its edges. Avoid touching the components on the chip or board.
Page 166: Cover Removal And Replacement
COVER REMOVAL AND REPLACEMENT The following sections describe how to remove and replace the side covers on the system unit. Removing the Covers Before installing optional hardware inside your computer, you must first remove the one or both of the side covers on the system unit.
Page 167 CAUTION Electrostatic discharge can damage computer components. Discharge static electricity by touching a metal object before removing the system unit cover. If you have a chassis lock that connects to the Kensington Security Standard connector, remove it. Loosen the three cover screws on the rear of the system unit.
Page 168 NOTE The cover fits tightly. You might need to anchor one hand on the rear of the system unit as you slide the cover. Pull the top edge of the cover out about one-half inch from the top of the chassis (see arrow 1 in the figure below).
Page 169: Replacing The Covers
Replacing the Covers Replace the covers as follows: CAUTION To prevent damage to system cables, carefully tuck the cables out of the path of the cover. Position the cover against the chassis with its front edge about one-half inch behind the front of the chassis. Fit the cover into the chassis.
Page 170 Slide the cover forward to meet the front panel. NOTE The cover fits tightly. If the cover does not slide all the way to the front panel, make sure that the tabs along the top, back, and bottom of the cover are aligned with the notches and rails in the chassis.
Page 171: Expansion Boards
EXPANSION BOARDS Your system supports industry standard architecture (ISA) 8- and 16-bit expansion boards (Plug and Play and non-Plug and Play). It also supports 32-bit Peripheral Component Interconnect (PCI) expansion boards, which are Plug and Play. With Plug and Play expansion boards, you can install a board in an expansion slot without changing the hardware settings.
Page 172: Installing An Expansion Board
A RAIDport card combined with multiple disks connected through the SCSI subsystem function as a single SCSI RAID disk system. Locating expansion slots Installing an Expansion Board To install an expansion board, perform the following steps: Remove the system unit cover (see “Removing the Covers”).
Page 173 Remove the slot cover. Save it to use over the slot in case the expansion board is removed. CAUTION A slot cover can damage the system board or any option board if it falls into the system. Take care to keep the slot cover from falling when removing the screw.
Page 174 Holding the board by its edges or its bracket, insert the board into the expansion slot. Press the board firmly into the expansion slot connector on the riser board. Use the slot cover screw removed earlier to secure the expansion board. Installing an expansion board Attach any cables required by the expansion board.
Page 175: Cabling Wake On Lan
Cabling Wake on LAN Your system can be configured for “Wake on LAN” if you have one of the following: 3COM 3C905B-TX-W LAN board Intel EtherExpress PRO 100 LAN board. Your system can be readied for “Wake on LAN” by connecting the Wake on LAN cable.
Page 176 Remove the screw that secures the board to the support bracket. Set the screw aside (use it to secure the slot cover after the board is removed). Pull the board out of the connector. Remove the board from the expansion slot. Removing an expansion board Replace the slot cover and slot cover screw.
Page 177: Video Memory
VIDEO MEMORY Depending on the video board in your system, you can upgrade the video memory by 4 MB or 8 MB. Specific memory module and memory socket appearance depend on the video board in use. Use the following guidelines to upgrade video memory. If upgrading an existing video board, remove the board.
Page 178 The following figure shows the locations of the sockets and connectors on the system board. Processor and memory sockets on the system board 5-16 Installing Options...
Page 179: Dimm Upgrade
DIMM UPGRADE Memory upgrades are installed into memory module sockets on the system board. The system board provides four sockets for memory modules and supports up to 512 MB of high-speed memory. The system supports SDRAM modules in 16-, 32-, 64-, and 128-MB 64-bit, non-parity memory configurations.
Page 180: Sample Dimm Upgrade Paths
Sample DIMM Upgrade Paths* TOTAL DIMM 1 DIMM 2 DIMM 3 DIMM 4 MEMORY 16 MB Empty Empty Empty 16 MB 16 MB 16 MB Empty Empty 32 MB 16 MB 16 MB 16 MB Empty 48 MB 16 MB 16 MB 32 MB Empty...
Page 181: Checking System Memory
Locating memory module sockets on the system board Checking System Memory If you do not know how much memory is installed in your system, check the amount by using the following procedure: On the Windows desktop, point to My Computer click the right mouse button.
Page 182: Removing A Dimm
Removing a DIMM If your memory configuration requires the removal of a module, perform the following steps: CAUTION Before opening the computer and before handling boards or memory modules, reduce static discharge by touching the system’s metal chassis. Remove the left cover of the system unit (see “Removing the Covers”).
Page 183: Installing A Dimm
Installing a DIMM Install a memory module by performing the following steps: Remove the left cover of the system unit (see “Removing the Covers”). Remove the drive cage (see “Removing the Drive Cage”). If you need to remove a currently installed memory module, see “Removing a DIMM.”...
Page 184: Processor Upgrade
Press the module firmly into the socket. Make sure the plastic clips at either end of the module click closed. Replace the drive cage (see “Replacing the Drive Cage”). Replace the system unit cover (see “Replacing the Covers”). NOTE If you find a discrepancy in the amount of memory displayed at the Power-On Self-Test or in Windows with the amount of memory that you installed, check that you installed the memory...
Page 185: Removing The Processor
CAUTION Incorrect installation of the processor can damage the processor, system board, or both. Follow the installation instructions carefully. The system requires a heatsink on the processor. Verify that you have the correct heatsink for the processor being installed. When upgrading the processor, first remove the processor currently installed in the system, then install the upgrade processor.
Page 186 Release the locking tabs holding the processor in the retention mechanism by pressing them toward the processor. Removing the processor CAUTION Before picking up the processor, reduce static discharge by touching the metal frame of the system unit. Lift the processor out of the retention mechanism. Terminate the processor socket if it is to remain empty.
Page 187: Installing An Upgrade Processor
Installing an Upgrade Processor Install a processor by following these steps: If you are adding a second processor to a system running the Windows NT operating system, remove the terminator from the second processor socket. If you are replacing the processor currently in your system, remove the processor (see “Removing the Processor”).
Page 188 Slide the processor into the retention mechanism until it is seated firmly in the processor socket. Inserting the processor in the retention mechanism Secure the processor by locking the tabs at both ends of the processor in the retention mechanism. 5-26 Installing Options...
Page 189 Securing the processor in the retention mechanism If the processor being replaced runs at a different speed than the new one, continue with step 4 of “Changing Processor Speed” in Chapter 6. Otherwise, complete the steps below. Reconnect cables that were disconnected to gain access the processor socket.
Page 190: Data Storage Devices
DATA STORAGE DEVICES The system board in the computer supports the following storage devices: up to two diskette drives, including the standard 1.44-MB diskette drive up to four IDE devices such as IDE hard disks, an IDE CD-ROM reader, and an IDE Zip drive. Other storage devices might require the installation of a compatible controller board.
Page 191 You can install accessible devices such as a diskette drive or tape drive with a 5 1/4-inch form factor (frame) in the 5 1/4-inch slots. You can also install a 3 1/2-inch hard disk drive in the 5 1/4-inch slot if the hard disk drive is inserted in a 5 1/4-inch adapter frame.
Page 192: Preparing The Device
Preparing the Device Before installing a storage device in the system, follow any preinstallation instructions that come with the device. For example, check the following information: Diskette drive remove any termination on the optional diskette drive. See the documentation that comes with the drive.
Page 193: Ide Device Primary/Secondary Master/Slave
The following table details recommended IDE device configurations. IDE Device Primary/Secondary Master/Slave Configurations CONFIGURATION PRIMARY SECONDARY CONNECTOR CONNECTOR 1 device (hard disk) Master - hard disk Master - none Slave - none Slave - none 2 devices (hard disk, Master - hard disk Master - CD-ROM CD-ROM) Slave - none...
Page 194: Connecting Device Cables
Connecting Device Cables The cables used for installing optional storage devices include the following: diskette drive signal cable IDE signal cables internal SCSI cables system power cables. The system comes with two three-connector IDE signal cables; one connects to the primary PCI/IDE connector and the other connects to the secondary PCI/IDE connector.
Page 195 SCSI connectors and the RAIDport on the system board Miscellaneous system board connectors Installing Options 5-33...
Page 196: Diskette Drive Signal Cable
Diskette Drive Signal Cable A three-connector diskette drive signal cable comes attached to the system board and to the standard 1.44-MB diskette drive. A second diskette drive can be connected to the middle connector on the diskette drive cable. The colored edge of the cable goes to pin 1 on the cable connector.
Page 197: Ide Signal Cables
IDE Signal Cables All systems come with three-connector IDE interface cables attached to the primary and secondary PCI/IDE connectors. Each PCI/IDE connector on the system board supports two IDE devices. If you are installing an optional IDE CD-ROM reader, connect it to the secondary IDE connector. The primary IDE connector should be reserved for hard disks.
Page 198: Internal Scsi Device Cables
Internal SCSI Device Cables Systems that have an internal SCSI device also come with a four-connector 68-pin SCSI device cable. The cable can connect an internal SCSI device to the 68-pin internal connector on the system board. The unused connectors are terminated.
Page 199: Pc Card Adapter Cable
PC Card Adapter Cable A set of two PCMCIA-compliant cables comes with the PC card adapter available in some systems. The cables are bound together, and connect to the dual PCMCIA ports on the PC card and the connectors on the back of the PC card adapter.
Page 200: Cabling Storage Devices
Cabling Storage Devices All storage devices require power and signal cable connections. Devices shipped with the system are already connected. There are four types of cabled storage devices: IDE devices hard disk drive, CD-ROM reader, Zip drive, or tape backup unit internal SCSI devices PC card adapters diskette drive 1.44-MB drive.
Page 201 Locate an available power connector coming from the power supply (see “System Power Cables”). Connect the appropriate power cable to the power connector on the IDE device. Connecting IDE device cables If you are installing a CD-ROM reader connect the audio cable (see the instructions that come with the reader).
Page 202: Internal Scsi Device Cabling
Internal SCSI Device Cabling The following procedure explains how to cable an internal SCSI device. NOTE The appearance of your device may vary from the one shown. Remove the termination from the appropriate connector on the SCSI device. Connect the appropriate connector on the SCSI device cable to the SCSI cable connector on the SCSI device.
Page 203: Pc Card Adapter Cabling
PC Card Adapter Cabling The following procedure explains how to cable a PC card adapter. Connect the connectors at one end of the cable set to the PC adapter board. (The PC adapter board is installed in one of the expansion slots. See “Installing an Expansion Board”...
Page 204: Installing Storage Devices
Connecting 1.44-MB diskette drive cables Installing Storage Devices The following subsections describe how to install 3 1/2-inch and 5 1/4-inch drives. The installation procedures include: removing the front panel replacing the front panel installing a 5 1/4-inch device installing a 3 1/2-inch diskette drive installing an internal 3 1/2-inch hard disk drive in an internal drive slot.
Page 205: Removing The Front Panel
Removing the Front Panel Remove the front panel before installing a device in one of the 5 1/4-inch accessible device slots. The front panel does not need to be removed if you are installing a 3 1/2-inch hard disk drive. If you are going to install a 5 1/4-inch device, you also need to remove the blank panel that covers the slot on the front panel, and the metal slot cover that covers the accessible device slot.
Page 206 Identify the accessible device slot where the device will be installed. Press the tabs on the back side of the blank plastic panel together slightly and pull the panel free from the metal slot cover. Set the panel aside. Locating blank panel tabs 5-44 Installing Options...
Page 207 Remove the screws securing the slot cover to the chassis. Set the screws and the slot cover aside. Locating metal slot covers Install the device (see “Installing a 5 1/4-Inch Device”). Installing Options 5-45...
Page 208: Replacing The Front Panel
Replacing the Front Panel If you remove a 5 1/4-inch device from your system, you need to cover the accessible device slot with a metal slot cover, and fit a blank plastic panel over the metal slot cover. Do this before replacing the front panel. Replace the front panel by performing the following steps: Place a metal slot cover over the accessible device slot if necessary.
Page 209 Replace the blank plastic panel if necessary. Press the tabs on the backside of the panel together slightly, and insert them into the slots on the metal slot cover on the accessible device slot. Aligning the blank plastic panel Align the six tabs on the front panel with the holes in the front of the system unit.
Page 210 Evenly press the front panel into position until the tabs lock the panel in place. Aligning the front panel Replace the system unit cover (see “Replacing the Covers”). 5-48 Installing Options...
Page 211: Installing A 5 1/4-Inch Device
Installing a 5 1/4-Inch Device Use the following procedure to install a 5 1/4-inch device into a 5 1/4-inch accessible device slot. NOTE A 3 1/2-inch hard disk drive can also be installed in a 5 1/4-inch device slot if the device is fitted into a 5 1/4-inch frame adapter frame first.
Page 212 Insert the device the rest of the way into the device slot. Secure both sides of the device to the chassis with screws. Securing a 5 1/4-inch device Replace the front panel (see “Replacing the Front Panel”). Replace both side covers on the system unit (see “Replacing the Covers”).
Page 213: Replacing The 3 1/2-Inch Internal Hard Disk Drive
Replacing the 3 1/2-Inch Internal Hard Disk Drive Your system supports two internal hard disk drives in the drive cage within the chassis. You can upgrade the system by replacing an existing hard disk drive, or by adding an additional hard disk drive. If the system has one hard disk drive it should be located in the lower of the two bays in the drive cage.
Page 214 If a currently installed hard disk drive is being replaced, remove the four screws securing the drive to the drive cage and remove the drive from the drive cage. Removing internal hard disk drive screws Insert the new hard disk drive into the drive cage. Orient the cable connectors toward the front of the drive cage.
Page 215 Secure the drive in the drive cage with the four screws that came with the device or the screws from the old device. Securing a drive in the upper drive bay Replace the drive cage in the chassis (see “Replacing the Drive Cage”).
Page 216: Removing The Drive Cage
Removing the Drive Cage Remove the drive cage by following these steps: Label and disconnect all cables connected to devices in the drive cage. Remove the two screws securing the drive cage to the rear of the chassis. Locating drive cage screws 5-54 Installing Options...
Page 217 Large hooked tabs hold the left rear edge of the drive cage to the left rear edge of the chassis. Swing the drive cage out of the chassis using the tabs like a hinge. Removing the drive cage Lift the drive cage up slightly to free the large hooked tabs from the slots in the chassis.
Page 218: Replacing The Drive Cage
Replacing the Drive Cage Replace the drive cage in the chassis by following these steps: Hook the large tabs on the left rear edge of the drive cage into the slots on the left rear edge of the chassis. Swing the drive cage into the chassis. Line up the holes on the rear of the drive cage with the holes in the chassis.
Page 219: External Options
EXTERNAL OPTIONS Additional devices can be connected to your computer through the use of external connectors. Connecting a Parallel Printer NOTE Before connecting a printer to the system, be sure the printer is set up correctly. Follow the setup instructions that come with the printer. Connect a parallel printer to the system as follows: Turn off power to the system and printer.
Page 220: Connecting A Serial Device
Secure the cable with the screws provided. Connect the other end to the printer. Connecting a Serial Device Connect a serial device to the system as follows: NOTE Before connecting a serial device to the system, be sure the serial device is set up correctly. Follow the setup instructions that come with the option.
Page 221: Enabling A Serial Port
Secure the cable with the screws provided. Connect the other end to the serial device. You may need to enable serial port 2 before it can be used. For information, see “Enabling a Serial Port.” Enabling a Serial Port In the BIOS Setup Utility, serial port 1 is referred to as Serial Port A;...
Page 222: Connecting An External Scsi Device
Press the down or up arrow key until the Exit Saving Changes submenu item is highlighted. Press Enter Press again. Enter The system restarts. Connecting an External SCSI Device If your computer has its external SCSI connector installed, you can daisy-chain external SCSI devices to your system. Before connecting any external SCSI device see the documentation that comes with the device for instructions on jumpering the device, terminating the device, and...
Page 223: Installing The External Scsi Connector Kit
Connect the other end of the cable to either of the SCSI connectors on the SCSI device. See the documentation that comes with the device for instructions on whether, or how, to terminate the device. Installing the External SCSI Connector Kit Your system ships with an external SCSI connector kit.
Page 224: Removing The External Scsi Connector Kit
Hold the connector by its bracket. Insert it into the expansion slot. Use the slot cover screw removed earlier to secure the connector kit. Connect the end of the connector kit cable to one of the SCSI connectors on the system board. Reconnect cables that were disconnected to free a path to the expansion slot.
Page 225: Connecting Usb Devices
Reconnect the cables that were disconnected to free a path to the connector kit. Replace the drive cage (see “Replacing the Drive Cage”). Replace the cover on the system unit (see “Replacing the Covers”). Connecting USB Devices Connect a USB device to your system as follows: Connect one end of the USB cable to one of the two USB ports on the rear of the computer.
Page 226: Setting Jumpers
Setting Jumpers Some devices in the system have pins that must be jumpered according to way the device is used in your computer, or the way your system is configured. For example, a hard disk drive or CD-ROM reader must be jumpered as a master or slave device.
Page 227 You can obtain the BIOS Recovery program by downloading it to a diskette from the NECCSD Bulletin Board System (BBS), the NECCSD File Transfer Protocol (FTP) site, or the NECCSD Web site. See Chapter 7 for information on how to access the files and download them onto a diskette.
Page 228: Changing Processor Speed
Changing Processor Speed To change processor speed in the BIOS Setup utility, the system must be jumpered for Configure mode. In this mode, the system enters the Maintenance menu when it is restarted. To change processor speed, follow these steps. NECCSD recommends using needle-nose pliers to move a jumper.
Page 229 WARNING The system power must be off before changing a jumper setting. Remove the left system unit cover (see “Removing the Covers”). Loosen the drive cage screws at the rear of the system unit. Swing the drive cage out of the interior of the system unit.
Page 230: Clearing Your Password
Power off and unplug the system and any external options. Remove the system unit left cover (see Cover Removal). Loosen the drive cage screws at the rear of the system unit. Swing the drive cage out of the interior of the system unit.
Page 231 NOTE Starting the system in Configure mode resets BIOS settings to their factory defaults. Before starting the system in Configure mode, write down any customized BIOS settings. When the system is started in Normal mode, press F2 to bring up the BIOS Setup utility. Re-customize your BIOS settings.
Page 232 Replace the system unit cover (see “Replacing the Covers”). Connect system power cables and external options. Power on the system. The BIOS Setup utility launches immediately after POST, and no password is required. The Maintenance menu is active. Select the Clear All Passwords field. Press Enter. A Setup Confirmation window appears with the prompt, "Clear All Passwords Now?"...
Page 233: Hard Disk Drive Jumper Settings
HARD DISK DRIVE JUMPER SETTINGS Hard disk drive jumpering varies according to the particular model in the system and how that model is configured. The following subsections provide jumper settings for Seagate Barracuda, Quantum Viking, and Seagate Cheetah hard disk drives. Seagate Barracuda The Seagate Barracuda SCSI drive uses jumper blocks A3, A2, A1, and A0 to configure the SCSI ID for the drive.
Page 234: Quantum Viking
Quantum Viking The Quantum Viking SCSI drive uses jumper blocks A3, A2, A1, and A0 to configure the SCSI ID for the drive. See the documentation that comes with the drive for more information on when to configure the drive. The SCSI ID jumpering is listed below.
Page 235: Seagate Cheetah
Seagate Cheetah The Seagate Cheetah 9.1-GB SCSI hard disk drive uses jumper block J6 or J5 to configure the SCSI ID for the drive. It uses jumper block J2 to configure a variety of operating settings. Use the table below to determine whether the jumper must be used, and see the documentation that comes with the drive for more information on when to configure the drive.
Page 236 CAUTION Do not use J2 jumpers on J6. The internal contacts will be bent and cannot be reused on J2 without them falling off. SCSI ID=0, no jumpers SCSI ID=1, pins 1-2 jumpered SCSI ID=2, pins 3-4 jumpered SCSI ID=3, pins 1-2 and 3-4 jumpered SCSI ID=4, pins 5-6 jumpered SCSI ID=5, pins 1-2 and 5-6 jumpered SCSI ID=6, pins 3-4 and 5-6 jumpered...
Page 237: J5 Jumper Settings
J5 Jumper Settings Use jumper block J6 or J5 to configure the SCSI ID for the drive. Use the table above to determine whether the jumper must be used, and see the documentation that comes with the drive for more information on when to configure the drive.
Page 238: J2 Jumper Settings
NEC 24X CD-ROM Reader The NEC 16X CD-ROM reader CDR-1800A/BR uses a three-position jumper block to configure the master/slave and cable select options. The user-selectable jumper is shown in the following figure and its settings are as follows.
Page 239: Lite-On Technology 24X Cd-Rom Reader
CS: Cable Select jumper Not used SL: Slave Present jumper Disabled, pin 2 open (factory default) Enabled, pin 2 jumpered. MA: Master Select jumper Enabled, pin 3 jumpered (factory default) Disabled, pin 3 open Lite-On Technology 24X CD-ROM Reader The Lite-ON Technology 24-speed CD-ROM reader has one jumper block on the back of the reader.
Page 240: Goldstar 24X Cd-Rom Reader
Goldstar 24X CD-ROM Reader The Goldstar 24-speed CD-ROM reader has one jumper block on the back of the reader. Jumpers on the block configure the reader as a master (factory set) or slave. Descriptions of the jumpers are as follows: CS (cable select) —...
Page 241: Zip Drive Jumpers
ZIP DRIVE JUMPERS The three-position jumper block for the Zip drive is located on the rear of the drive. The following description applies when the rear of the drive is viewed with the IDE connector to the left of the jumper block, and the power connector to the right.
Page 242: Using 24-Hour Information Services
Using 24-Hour Information Services NECCSD has made it easy for you to get information and help when you need it. We offer 24-hour access to information via the following services described in this chapter: NECCSD Web and FTP Sites NECCSD FaxFlash Service E-mail to NECCSD Technical Support Services through a commercial online service or the Internet...
Page 243: Neccsd Web Site
“Click,” the NECCSD Customer Service newsletter an automated email form for your technical support questions a Reseller’s area (password accessible). To access NECCSD’s Home Page, enter the following Internet Uniform Resource Locator (URL) in your browser: http://www.nec-computers.com/ 7-2 Using 24-Hour Information Services...
Page 244: Neccsd Ftp Site
NECCSD FTP SITE You can use the Internet to access the NECCSD FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files). The files are essentially the same files as on the NECCSD Web site and the NECCSD Bulletin Board System.
Page 245 Catalog 5, NEC ProServa™ and Express Serva Product Information Catalog 6, NEC Ready Consumer Desktop Systems Catalog 7, NEC PowerMate Commercial Desktop Systems ® Catalog 8, NEC Portable Systems (including Versa Notebook and MobilePro™ Handheld computers). Catalogs 5, 6, 7, and 8 contain technical support...
Page 246: E-Mail/Fax Technical Support Service
The information you request will be automatically sent to your fax machine. Please wait for the ordered document to arrive at your fax machine before calling to order more documents. If FaxFlash attempts to send the second order before the first order is completed, the order may be canceled.
Page 247: Neccsd Bulletin Board System
NECCSD BULLETIN BOARD SYSTEM If you have access to a modem, you can use the NECCSD Bulletin Board System (BBS) to get the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) to a diskette for system enhancements and upgrades.
Page 248 Data bits: 8 Stop bits: 1 Flow control: Xon/Xoff (select Hardware if using 14.4 bps or higher). Following the HyperTerminal instructions, enter the BBS phone number (978-635-4706). Your business phone system and/or location might require a prefix. NOTE The first time that you use the BBS, you are requested to provide information for a new user questionnaire.
Page 249: Neccsd On America Online Service
Main Menu. Go To At the Go To menu, click Keyword At the prompt, type and press Enter At the NEC menu, double click one of the following topics, then follow the prompts: 7-8 Using 24-Hour Information Services...
Page 250: Neccsd On Compuserve Online Service
About NEC Terms and Conditions News Product Information Questions and Answers NEC Promotions Message Board Software Library. Exit anytime by double clicking the rectangle in the upper left corner of the screen. NECCSD ON COMPUSERVE ONLINE SERVICE If you subscribe to CompuServe, you can use the service to obtain information about NECCSD and its products.
Page 251 At the opening screen, click the button, then type NECTECH at the prompt, and click At the NEC menu, double click one of the following topics, then follow the prompts: NEC Bulletin Board Information About This Service Access NEC BBS Access CompuServe Information Services Exit.
Page 252: Neccsd Technical Support Services
NECCSD TECHNICAL SUPPORT SERVICES NECCSD also offers direct technical support through its Technical Support Center. (NECCSD technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week.
Page 253: Solving System Problems
Solving System Problems Occasionally, you may encounter a problem with your computer. In most cases, the problem is one that you can solve yourself. Your system has a built-in checking program that automatically tests its components when you turn the system unit power on.
Page 254: System Problems
System Problems Check the following list to match your problem and see the possible cause and solution. No power and power lamp not lit. Check that all power switches are on. Check that the power cable is plugged into the system power socket.
Page 255 System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call your NECCSD dealer or the NECCSD Technical Support Center. System does not maintain date, time, system configuration information. Change the battery (see “Replacing the Battery”...
Page 256: Diskette Drive Problems
System password forgotten. Clear the password and reset it. See “Clearing Your Password” in Chapter 6. Diskette Drive Problems Check the following problems to see the possible cause and solution. Diskette won’t load. Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears.
Page 257: Monitor Problems
Monitor Problems Check the following problems to see the possible cause and solution. Monitor screen is dark or the display is hard to read. Check that the monitor is on. Check that the monitor power cable is connected to the monitor and a power outlet, the monitor signal cable is connected to the system, and the brightness and contrast controls are adjusted.
Page 258: Keyboard/Mouse Problems
Keyboard/Mouse Problems Check the following problem to see the possible cause and solution. Mouse or keyboard does not respond. You may have connected the mouse and keyboard after turning on your system. Turn the system off, make sure the mouse and keyboard are connected, and turn the system back on.
Page 259: Speaker Problems
Check that the disc is a data disc, not a music disc. Try a different disc to see if the problem is limited to one disc. The CD-ROM disc does not eject due to a power failure or software error. Turn off the system and use the CD-ROM emergency eject feature.
Page 260: Using The Diagnostic Diskette
USING THE DIAGNOSTIC DISKETTE If you are unable to resolve your system’s problem using the Problem/Solutions topics in this chapter, NECCSD ® suggests that you run the QAPlus /PRO diagnostic diskette. The diagnostic diskette permits quick testing of all major system components, individual testing of different system components, and access to various testing options.
Page 261 WARNING The battery can explode if it is incorrectly replaced or improperly discarded. Use only the same battery or an equivalent type recommended by the manufacturer when replacing the battery. Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact. Discard used batteries...
Page 262 Locate the battery socket on the system board. NOTE This procedure is for system boards using the 3-volt lithium battery shown in the following figure. Locating the battery socket on the system board Carefully lift the battery clip until there is enough space to slide the battery out of the socket.
Page 263 Remove the battery and discard in accordance with the manufacturer’s instructions. Removing the battery Carefully lift the clip on the battery socket. With the positive (+) side facing up, slide the new battery into the socket. Slide the system board back into the chassis (see “Replacing the System Board”...
Page 264: Getting Help
GETTING HELP If you tried correcting problems yourself and were not successful, you may want to try one or more of the following 24-hour services for answers to your questions. (Some services require a modem or fax machine.) NECCSD Web and FTP Sites NECCSD FaxFlash Service E-mail to NECCSD Technical Support Services through...
Page 265: Getting Help From Neccsd Technical Support Center
Getting Help From NECCSD Technical Support Center Help is available to you through the NECCSD Technical Support Center. (International customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NECCSD Technical Support Center, toll free, at 1-800-632-4525 (for the U.S.
Page 266: Neccsd Warranty/Non-Warranty Repair Service
NECCSD Warranty/Non-Warranty Repair Service NECCSD repair service is designed to support your warranty and non-warranty service activity. Before you call for repair service, see the previous sections in this chapter to determine if you can solve the problem yourself, within your company, through your dealer, or with the help of a technician from the NECCSD Technical Support Center.
Page 267: Setting Up A Healthy Work Environment
Setting Up a Healthy Work Environment WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weak- ness, soreness, tingling and/or numbness in the hands,...
Page 268 Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keyboard and mouse may aggravate existing musculoskeletal disorders.
Page 269: Arrange Your Equipment
ARRANGE YOUR EQUIPMENT Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.
Page 270: Adjust Your Chair
ADJUST YOUR CHAIR Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
Page 271 Your seat depth should allow your lower back to com- fortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is 90°...
Page 272: Adjust Your Input Devices
ADJUST YOUR INPUT DEVICES Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
Page 273 Type with your hands and wrists floating above the key- board. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.
Page 274: Adjust Your Monitor
ADJUST YOUR MONITOR Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your eyes should look slightly downward when viewing the middle of the screen.
Page 275 Rest your eyes periodically by focusing on an object at least 20 feet away. Blink often. Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen.
Page 276: Vary Your Workday
VARY YOUR WORKDAY If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, stand- ing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.
Page 277: Pre-Existing Conditions And Psychosocial Factors
Use a timer or reminder software to remind you to take breaks. To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. NOTE For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations.
Page 278: Checking Your Comfort: How Do You Measure Up
CHECKING YOUR COMFORT: HOW DO YOU MEASURE UP? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking Your Chair Do you sit in an upright position with the backrest sup- porting your lower back? When sitting, are your feet flat on the floor? Do you periodically adjust your chair and your posture?
Page 279: Checking You
Checking You Is your work area set up to promote a natural and relax- ing working position with frequently used work items within close reach? Do you take frequent short breaks? Do you stretch and walk during your breaks? Do you vary your tasks during the day? Do you have regular eye checkups? Do you contact your doctor if you feel any sustained discomfort?
Page 280: System Specifications
System Specifications The following specifications are standard except where noted. System specifications are listed by component. System Processor Pentium II Processor Clock Rate 233-MHz processor — 233-MHz internally, 66 MHz externally 266-MHz processor — 266-MHz internally, 66 MHz externally 300-MHz processor — 300-MHz internally, 66 MHz externally 333-MHz processor —...
Page 281: Standard Random Access Memory (Ram
Standard Random Access Memory (RAM) Standard RAM minimum of 16 MB of Synchronous Dynamic Random Access Memory (SDRAM) installed in from one to four industry-standard dual in-line memory module (DIMM) sockets on system board Total Memory support for up to 512 MB of high-speed RAM in four memory module sockets on system board Memory module type gold-plated, non-parity, SDRAM...
Page 282: Input/Output (I/O) Facilities
Input/Output (I/O) Facilities Industry-Standard Interfaces integrated on the system board Parallel bi-directional, ECP/EPP support; one 25-pin connector Serial two high-speed RS-232C ports using 16550 UART, support transfer rates up to 115.2 KB per second; 9-pin connectors Universal Serial Bus (USB) two USB ports, support two USB peripherals directly to the system;...
Page 283: Device Slots
Diskette Drive supports two diskette drives, 1.2-MB and 1.44-MB; 34-pin connector SCSI dual SCSI channels Channel A using one 68-pin 16-bit Wide connector Channel B using one 68-pin 16-bit Wide connector and/or one 50-pin 8-bit Narrow connector RAIDport CD Audio In Connector Modem In Connector Other Industry-Standard Interfaces VGA Video Monitor...
Page 284: Sound System
Sound System Some systems come with audio on the system board; based on Crystal CS4236B hardware 3D enhanced stereo controller with analog components Compatible with Sound Blaster Pro™, Sound Blaster™ ® 2.0, Ad Lib™, MPU-401, and Microsoft Windows Sound System™ for PC sound applications Plug and Play compatibility Stereo jacks —...
Page 285: Speakers
Speakers Altec Lansing 9-watt system ACS-90R Frequency Response 90 Hz - 20 kHz Operating voltage 15 VDC Sensitivity 300 mV Speaker Controls Power-on/off button Power indicator lamp Volume control Treble control Subwoofer output jack External DC jack AC adapter Detachable cables Weight 5 lb.
Page 286: Dimensions
Dimensions Height 17.75 in. including attached feet Width 8.5 in. Depth 17 in. Weight starting at 36 lb. Keyboard Height 1.6 in. (40.6 mm) Width 19.0 in. (482.6 mm) Depth 8.4 in. (213.3 mm) Weight 3.5 to 4 lb. Weights are average and depend upon the system configuration.
Page 287: Limited Warranty
Limited Warranty NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD”) warrants this Product to be free from defects in material and workmanship under the following terms: HOW LONG IS THE WARRANTY? Labor and parts are warranted for three (3) years from the date of the first consumer purchase in the U.S.A., Canada,...
Page 288: What We Will Pay For And What We Will Not Pay For
Damage, deterioration or malfunction resulting from, but not limited to: Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature, unauthorized Product modification, or failure to follow instructions supplied with the product. Repair or attempted repair by anyone not authorized by NECCSD.
Page 289: How You Can Get Warranty Service
HOW YOU CAN GET WARRANTY SERVICE Year One For the first year, NECCSD provides an on-site limited warranty for all PowerMate Series Computers installed within a 50-mile radius of an NECCSD Total Service Preferred Dealer location or NECCSD authorized third party maintenance organization.
Page 290: Limitation Of Damages And Implied Warranties
LIMITATION OF DAMAGES AND IMPLIED WARRANTIES NECCSD’S SOLE LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT AT OUR OPTION. NECCSD SHALL NOT BE LIABLE FOR: DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THIS PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME OR DATA, LOSS OF SOFTWARE, COMMERCIAL LOSS;...
Page 291: For Information, Telephone 1-800-632-4525
FOR INFORMATION, TELEPHONE 1-800-632-4525 NOTE: All Products returned to NECCSD for service MUST have prior approval; this may be obtained by calling the above number. NECCSD Products are warranted in accordance with the terms of the applicable NECCSD limited warranty. Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors.
Page 292: Index
Index BIOS Recovery jumper settings, 6-1 program, 6-1 5 1/4-Inch device BIOS Setup Utility, 4-1 installing, 5-49 Advanced menu, 4-11 removing the blank plastic panel, Boot menu, 4-24 5-44 Exit menu, 4-27 removing the slot cover, 5-44 Main menu, 4-6 replacing, 5-49 Maintenance menu, 4-27 replacing the blank plastic panel,...
Page 293 Cabling CMOS diskette drive, 5-41 battery replacement, 8-8 IDE device, 5-38 memory, 4-2 parallel printer, 5-57 CompuServe, 7-9 PC card adapter, 5-41 Configuration, 3-1 SCSI device, 5-40, 5-60 BIOS Setup utility, 4-1 serial device, 5-58 CD-ROM reader jumper storage device, 5-38 settings, 6-13, 6-14, 6-15 USB devices, 5-63 enabling a serial port, 5-59...
Page 294 printer, 1-16 cable, 5-34 RAIDport, 3-9 cabling, 5-41 security slot, 1-18 lamp, 1-5 serial port, 1-16 problems, 8-4 USB, 1-17, 3-12 release button, 1-6 VGA monitor, 1-15 selecting in Setup, 4-7 wake on LAN, 5-13 DMI, 4-33 Covers event logging, 4-18 removing, 5-4 Documentation, xvi, 2-26 replacing, 5-7...
Page 295 Enhanced Capabilities Port. jumper settings, 6-15 See ECP. FaxFlash service, 7-3 Enhanced Parallel Port. See EPP. Features, 3-4 Ergonomics back, 1-14–1-19 chair adjustments, A-12 disk lamp, 1-4 keyboard adjustments, A-6, diskettes, 2-10 A-12 Flash ROM, 3-9 monitor adjustments, A-8, A-12 Motion Video controller, 3-11 mouse adjustments, A-12 PCI local bus, 3-7...
Page 296 SCSI device, 5-60 configuring in setup, 4-8 front panel, 5-46 IDE drivers, 3-3 hard disk drive, 5-51 Inactivity timer, 4-24 NEC SNMP Agent, 4-38 Information services, 7-1 NEC WebTelligent, 4-47 CompuServe, 7-9 parallel printer, 5-57 E-mail support, 7-5 processor, 5-25...
Page 297 Zip drive, 6-16 LANDesk Client Manager, 3-2, 4-30 Cheyenne Backup, 4-36 Key click, 4-16 DMI, 4-33 Keyboard NEC MagicEye Capabilities, adjusting, A-6, A-12 4-34 application key, 2-6 NEC Security, 4-37 auto repeat delay, 4-17 PC health indicator, 4-31 auto-repeat rate, 4-17 LDCM.
Page 298 Memory, 3-5 NEC Select Install CD, 4-52 checking, 4-12, 5-19 choosing a program, 4-53 CMOS, 4-2 installing optional software, ECC, 3-6 4-79 nonvolatile, 4-2 rebuilding the hard disk, 4-54 removing, 5-20 restoring applications, 4-77, upgrading, 5-17 4-81 Microphone in jack, 1-15...
Page 299 5-57 problems, 8-2 connecting, 5-57 socket, 1-18 Password specifications, B-7 clearing, 6-1, 6-5 Power management, 2-16 NEC Security password, 4-37 enabling, 4-23 problems, 8-4 setting the inactivity timer, 4-24 setting, 4-20 Power supply, 1-18, 1-19 supervisor, 2-16 fan, 1-18...
Page 300 Problems diskettes, 2-11 booting, 8-2, 8-3 drive cage, 5-54 CD-ROM reader, 8-6 expansion boards, 5-13 common, 8-1 external SCSI connector kit, disk error, 8-2, 8-4 5-62 diskette drive, 8-4 front panel, 5-43 keyboard/mouse, 8-6 Jaz cartridges, 2-15 low battery, 8-3 memory, 5-20 monitor, 8-5 PC cards, 2-14...
Page 301 Scroll lock, 2-7 inactivity timer, 4-24 lamp, 2-7 Setup Utility (BIOS), 4-1 SCSI, 5-36 Advanced menu, 4-11 drivers, 3-2, 3-8 Boot menu, 4-24 RAID subsystem, 3-8, 3-9 Exit menu, 4-27 subsystem, 3-8 Main menu, 4-6 SCSI device Maintenance menu, 4-27 cabling, 5-40, 5-60 Power menu, 4-23 connecting, 5-60...
Page 302 Storage device installation, 5-28, inserting, 2-14 5-42 removing, 2-14 5 1/4-inch devices, 5-49 Technical support, 7-11 cabling, 5-38 email support, 7-5 device cables, 5-32 emailing questions, 7-2 device preparation, 5-30 fax support, 7-5 device slots, 5-28 NECCSD Bulletin Board replacing the front panel, 5-46 System, 7-6 Strain-relief loop, 5-3 NECCSD FaxFlash Service, 7-3...
Page 303 Utilities BIOS Setup, 4-1 Jaz drive, 3-3 tape backup unit, 3-3 Zip drive, 3-3 VGA monitor connector, 1-15 Video drivers, 3-2 installing memory upgrade, 5-15 VirusScan, 3-2 Voltage selector switch, 1-18 Volume, 1-7, 1-20 Wake on LAN cabling, 5-13 connector, 5-13 enabling, 4-25 Warranty repair service, 8-14 WebTelligent, 3-2, 4-44...
Page 304 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 305 A lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC recommends that you replace the battery. See “Replacing the Battery” in Chapter 8 of this guide for battery replacement information.

This manual is also suitable for:

Powermate professional 9000 series

NEC POWERMATE PROFESSIONAL 9000 User Manual

Using this Guide

1 Introducing Your Computer

2 Using Your Computer

3 Reviewing System Features

4 Using Tools and Utilities

5 Installing Options

6 Setting Jumpers

7 Using 24-Hour Information Services

8 Solving System Problems

Setting up a Healthy Work Environment

System Specifications

Limited Warranty

Index

Quick Links

DECLARATION OF CONFORMITY

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Summary of Contents for NEC POWERMATE PROFESSIONAL 9000