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Resource
16
Inf o r ma t i o n Res o u r ce s
Finding Information and Assistance
The following table lists the resources that Dell provides as support tools.
Additional resources may be shipped with your computer.
Contents
Drivers and Utilities CD
• Dell Diagnostics
• Drivers
• Utilities
• Computer and device
documentation
Service and Registration Labels
• Express Service Code and Service
Tag Sequence
• Product Key (also called the
Product ID or Certificate of
Authenticity [COA])
Operating System CD
Using the Resource
See the main menu on the Drivers and Utilities CD
that came with your computer. Use the pull-down
menu to make selections appropriate for your
computer.
Documentation and drivers are already installed on
your computer when shipped from Dell. You can use
this CD to access documentation or reinstall drivers.
You can also use the CD to run diagnostic tools if
you are unable to run the diagnostics located on your
hard drive.
The Express Service Code and Service Tag Sequence
are unique identifiers for your Dell™ computer.
You will need the Product Key (or Product ID)
number to complete the operating system setup.
To reinstall your operating system, use the Operating
System CD that came with your computer.
NOTE: The Operating System CD may not include
all the latest drivers for your computer. If you
reinstall your operating system, use the Drivers and
Utilities CD to reinstall drivers for the devices
shipped with your computer. Alternatively, you can
go to support.dell.com to obtain the latest drivers.
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