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Dell PowerConnect 2216 User Manual
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Dell PowerConnect 2216 User Manual

Powerconnect 22xx/23xx switches
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Enlarged version
Dell™ PowerConnect™ 22xx/23xx
Switches
User's Guide
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell PowerConnect 2216

  • Page 1 Dell™ PowerConnect™ 22xx/23xx Switches User’s Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, Axim, DellNet, and PowerConnect are trademarks of Dell Inc.

  • Page 3: Table Of Contents

    ....Dell Enterprise Training and Certification ......
  • Page 4 Figures ....Figure 1-1. PowerConnect 2216 ....Figure 1-2. PowerConnect 2224 .

  • Page 5: Introduction

    Introduction Dell™ PowerConnect™ 22xx/23xx switches provide 10/100Base-T or 10/100/1000Base-T Gigabit plug-and-play Fast Ethernet connectivity. The switches have the following features: • Product specifications – PowerConnect 2216 • Provides 16 ports supporting 10/100Base-T Ethernet. • All ports support full- or half-duplex mode and PAUSE frames.

  • Page 6: Package Contents

    • Comprehensive LED indicator panel to monitor overall switching condition • 19-inch rackmountable and wallmountable, standard 1U chassis • Internal power supply Package Contents Before you install a switch, verify that your package contains the following items: • Switch • Self-adhesive rubber pads for desktop installation •...

  • Page 7: 1000Base-T Ports Link/Activity (Spd/Lnk/Act) Led (2324 Only)

    Steady green — The port is operating in full-duplex mode. • Blinking green — Collisions are occurring on the port. • Off — The port is operating in half-duplex mode. Figure 1-1. PowerConnect 2216 OMMENT power LED FDX/HDX LEDs SPD/LNK/ACT LEDs...

  • Page 8: Figure 1-2. Powerconnect 2224

    Figure 1-2. PowerConnect 2224 power LED FDX/HDX LEDs SPD/LNK/ACT LEDs RJ-45 ports Figure 1-3. PowerConnect 2324 power LED FDX/HDX LEDs SPD/LNK/ACT LEDs RJ-45 ports Introduction...

  • Page 9: Connecting Devices

    Connecting Devices RJ-45 Switch Ports RJ-45 connectors are located on the front panel of the switch. NOTE: Ensure that Category 5E (CAT 5E) cabling is used for connecting devices at 1000-Mbps Gigabit Ethernet speed. All ports can negotiate full- and half-duplex modes automatically. The 10/100base-T ports negotiate full/half duplex and the 1000base-T ports operates in full-duplex mode only.

  • Page 10: Typical Deployments

    Typical Deployments Figure 1-5. Small Workgroup PowerConnect 2216, 2224, 2324 10/100Base-T Firewall Network Router Printer Figure 1-6. Large Workgroup PowerConnect PowerConnect Server 1000Base-T 2324 1000Base-T 2324 10/100Base-T 10/100Base-T Network Firewall Printer Router Class-of-Service The switch supports tag-based prioritization following the IEEE 802.1p standard. The eight levels of IEEE 802.1p priority are mapped to the two priority queues of each port.

  • Page 11: Mounting Kit Instructions

    The rubber feet are optional, but are recommended to keep the switch from slipping. Installing the Switch in a Rack The switch can be installed in Dell PowerEdge™ racks, which are 48.3 cm (19 inches). It can also be installed in most other standard 19-inch racks and most telco two-post racks.

  • Page 12: Installing The Switch On A Wall

    To install the switch in a rack, complete the following steps: Use the supplied screws to attach a mounting bracket to each side of the switch (see Figure 1-7). Figure 1-7. Brackets for Rack Installation Install the cage nuts onto the mounting rails of your rack, if your rack requires them. NOTE: Additional screws are provided for racks that have threaded mounting holes.

  • Page 13: Technical Information

    • Do not locate the switch where there may be data or electrical cabling located directly behind the unit. • The power cable must reach an outlet. Use the supplied screws to attach a mounting bracket to each side of the switch (see Figure 1-8).
  • Page 14 Table 1-2. Specifications (continued) Interface RJ-45 connectors Power Supply PowerConnect 2216 Supply voltage: 100-240 VAC Frequency: 50-60 Hz Current consumption: 0.4A PowerConnect 2224 Supply voltage: 100-240 VAC Frequency: 50-60 Hz Current consumption: 0.75A PowerConnect 2324 Supply voltage: 100-240 VAC Frequency: 50-60 Hz Current consumption: 0.75A...

  • Page 15: Troubleshooting

    Troubleshooting This section provides troubleshooting information for your switch. Table 2-1 describes general cluster problems you may encounter and the probable causes and solutions. Table 2-1. Basic Troubleshooting Problem Probable Cause Corrective Action Power LED is not lighted. There is no power to the switch. Confirm that the switch is connected to a properly functioning and active power...
  • Page 16 Table 2-1. Basic Troubleshooting (continued) Problem Probable Cause Corrective Action The attached device is not Ensure that the attached device is configured correctly, or it is not powered on. Verify that the NIC powered on. on the attached device is operating properly.
  • Page 17 Table 2-1. Basic Troubleshooting (continued) Problem Probable Cause Corrective Action Link speed LED indicates a lower Incorrect cable grade. Ensure that you are using speed than expected. Category 5 cable or better for all 10Base-T and 100Base-T links, or Category 5e for 1000Base-T links. Damaged cable.
  • Page 18 Troubleshooting...

  • Page 19: Getting Help

    If you need assistance with a technical problem, use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures. For more information, see "Online Services." If you cannot resolve the problem using the online services, call Dell for technical assistance. See "Contacting Dell." NOTE: Call technical support from a phone near or at the system so that technical support can assist you with any necessary procedures.

  • Page 20: Autotech Service

    See the contact information for your region. Technical Support Service Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers.

  • Page 21: Dell Enterprise Training And Certification

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact information for your region.

  • Page 22: Before You Call

    Before You Call If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the system. You may be asked to relay detailed information during operations, or try other troubleshooting steps possible only at the system itself. Ensure that the system documentation is available.
  • Page 23 Local Numbers, and Country Code Toll-Free Numbers City Code Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com 1-300-65-55-33 Country Code: 61 Home and Small Business toll-free: 1-800-633-559 City Code: 2 Government and Business toll-free: 1-800-060-889...
  • Page 24 604 633 4949 Country Code: 673 Customer Service (Penang, Malaysia) 604 633 4955 Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus toll-free: 1-800-247-9362 International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-950-1329 TechFax toll-free: 1-800-847-4096...
  • Page 25 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code China (Xiamen) Tech Support website: support.dell.com.cn Country Code: 86 Tech Support E-mail: cn_support@dell.com 818 1350 City Code: 592 Tech Support Fax toll-free: 800 858 2969 Technical Support (Dimension™...
  • Page 26 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com 02 2186 27 27 Country Code: 420 Technical Support 02 2186 27 11...
  • Page 27 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.com City Code: 9 09 253 313 60...
  • Page 28 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.com 06103 766-7200 Country Code: 49 Technical Support 0180-5-224400 City Code: 6103 Home/Small Business Customer Care...
  • Page 29 Toll-Free Numbers City Code 1600 33 8045 India Technical Support 1600 33 8044 Sales Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com 1850 543 543 Country Code: 353 Technical Support 0870 908 0800 City Code: 1 U.K. Technical Support (dial within U.K. only)
  • Page 30 Technical Support outside of Japan (Dimension and Inspiron) toll-free:0120-198-433 Technical Support (Dell Precision™, OptiPlex™, and Latitude™) 81-44-556-3894 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) toll-free: 0120-981-690 Technical Support (Axim™) 81-44-556-3468 Technical Support outside of Japan (Axim) 044-556-3490...
  • Page 31 Customer Service (Penang, Malaysia) toll-free: 0800 581 Transaction Sales toll-free: 1 800 88 0193 Malaysia (Penang) Technical Support (Dell Precision, OptiPlex, and Latitude) International Access Code: 00 toll-free: 1 800 88 1306 Technical Support (Dimension and Inspiron) Country Code: 60...
  • Page 32 Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com 020 674 45 00 Technical Support 020 674 47 66 Technical Support Fax 020 674 42 00 Home/Small Business Customer Care...
  • Page 33 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com 0800 446 255 Country Code: 64 Home and Small Business 0800 444 617...
  • Page 34 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/pt/en/emaildell/ 707200149 Country Code: 351 Technical Support 800 300 413 Customer Care 800 300 410 or 800 300 411 or...
  • Page 35 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com 08 590 05 199 Technical Support 08 590 05 642 Relational Customer Care...
  • Page 36 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: Tech_support_central_Europe@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ City Code: 22...
  • Page 37 Local Numbers, and Country Code Toll-Free Numbers City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com 0870 908 0500 Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) 0870 908 0800...
  • Page 38 1-800-695-8133 Employee Purchase Program (EPP) Customers Financial Services website: www.dellfinancialservices.com toll-free: 1-877-577-3355 Financial Services (lease/loans) toll-free: 1-800-283-2210 Financial Services (Dell Preferred Accounts [DPA]) Business toll-free: 1-800-822-8965 Customer Service and Technical Support toll-free: 1-800-695-8133 Employee Purchase Program (EPP) Customers toll-free: 1-877-459-7298...

This manual is also suitable for:

Powerconnect 2224Powerconnect 2324

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