Page 1 User’s Guide User’s Guide Dell B1265dnf BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
Page 2: Table Of Contents
BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features Available supplies Useful to know Storing the toner cartridge About this user’s guide Redistributing toner Safety information Replacing the toner cartridge Machine overview Monitoring the supplies life Control panel overview Setting the toner low alert Turning on the machine Cleaning the machine...
Page 3 BASIC 5. Appendix Specifications Dell technical support policy Contacting Dell Warranty and return policy Copyright...
Page 4: Introduction
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview • Turning on the machine •...
Page 5: Key Benefits
• You can access Dell Support at www.dell.com or support.dell.com. Select your • To save paper, you can print on both sides of the paper (double-sided region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to printing) (see "Using advanced print features" on page 153).
Page 6: Features
Features Features by model include: Software B1265dnf ● Dell Supplies Ordering Utility Operating System ● Firmware Download Utility ● Dell Printer Status Operating System B1265dnf ● ● Embedded Web Service Windows ● ● Dell Network PC Fax Macintosh ● ●...
Page 7 Features Variety feature Features B1265dnf ● Copy (Continue) 2-up/ 4-up Features B1265dnf ● Adjust background ● Hi-Speed USB 2.0 ● Duplex copy ● Network Interface Ethernet 10/100 Base TX wired (●: supported) ● Eco printing ● Duplex (2-sided) printing (Manual) ●...
Page 8: Useful To Know
Where can I purchase accessories or supplies? • The toner level might be low or uneven. Shake the toner cartridge. • Inquire at a Dell distributor or your retailer. • Try a different print resolution setting. • Visit www.support.dell.com. Select your country/region to •...
Page 9: About This User's Guide
About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...
Page 10: Safety Information
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
Page 11 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
Page 12 Safety information Do not allow too many papers to stack up in the paper output tray. Caution It can damage the machine. Do not block or push objects into the ventilation opening. Before moving the machine, turn the power off and disconnect all This could result in elevated component temperatures which can cords.
Page 13 Safety information Use the power cord supplied with your machine for safe Maintenance / Checking operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.
Page 14 Repair by non-certified technicians could result in When toner gets on your clothing, do not use hot water to wash fire or electric shock. • The machine should only be repaired by a Dell service technician. Hot water sets toner into fabric. Use cold water.
Page 15: Machine Overview
Machine overview Accessories Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the print drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction...
Page 16: Machine Overview
Machine overview Document feeder cover Output tray Front view Document feeder guide cover 10 Output support 11 Paper width guide on a manual Document feeder output tray feeder Control Panel 12 Scanner lid Paper level indicator 13 Scanner glass Tray 14 Document feeder input tray 15 Paper width guide on a Manual feeder tray...
Page 17 Machine overview Rear view Network port USB port Extension telephone socket (EXT) Power receptacle Telephone line socket (Line) Rear cover 1. Introduction...
Page 18: Control Panel Overview
Control panel overview Darkness Adjust the brightness level to make a copy Control panel for easier reading, when the original contains faint markings and dark images. ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying"...
Page 19 Control panel overview Stop/Clear Stops an operations at any time. Adjusting the control panel 14 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 87). 15 Numeric keypad Dials a number or enters alphanumeric characters.
Page 20: Turning On The Machine
Turning on the machine Connect the machine to the electricity supply first. 1. Introduction...
Page 21: Installing The Driver Locally
Installing the driver locally A locally connected machine is a machine directly attached to your computer Insert the supplied software CD into your CD-ROM drive. using the cable. If your machine is attached to a network, skip the following The software CD should automatically run and an installation window steps below and go on to installing a network connected machine’s driver (see will appear.
Page 22 Installing the driver locally Select Connect to the computer using USB cable. Click Next. Follow the instructions in the installation window. 1. Introduction...
Page 23: Reinstalling The Driver
Windows Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Maintenance. Select Repair and click Next.
Page 24: Menu Overview And Basic Setup
2. Menu overview and basic setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Changing the display language • Media and tray • Basic printing • Basic copying • Basic scanning •...
Page 25: Menu Overview
Menu overview The control panel provides access to various menus to set up the machine or use Press (Stop/Clear) to return to the ready mode. the machine’s functions. Items Options Fax Feature Darkness Light+5- Light+1 • An asterisk (*) appears next to the currently selected menu. Normal •...
Page 26: Menu Overview
Menu overview Items Options Items Options Fax Setup Sending Redial Times Copy Feature Scan Size Reduce/Enlarge Redial Term Darkness Light+5- Light+1 Prefix Dial Normal ECM Mode Dark+1- Dark+5 Send Report Image TCR Dial Mode Fax Setup Receiving Receive Mode Ring To Answer Stamp RCV Name RCV Start Code Auto Reduction...
Page 27 Menu overview Items Options Items Options Copy Feature Contrast Light+5- Light+1 Copy Setup Change Default Scan Size Normal Copies Dark+1- Dark+5 Copy Collation Original Type Text Reduce/Enlarge Text/Photo Duplex Photo Darkness Layout Normal Contrast 2-Up Original Type 4-Up Adjust Bkgd. ID copy Print Setup Orientation...
Page 28 Menu overview Items Options Items Options Print Setup Clear Text System Setup Machine Setup Machine ID Minimum Fax Number Medium Date & Time Maximum Clock Mode Auto CR Language LF+CR Power Save Emulation Emulation Type Wakeup Event Setup System Timeout Job Timeout Altitude Adj.
Page 29 Menu overview Items Options Items Options System Setup Sound/Volume Key Sound System Setup Clear Setting All Settings Alarm Sound Print Setup Speaker Fax Setup Ringer Copy Setup Report All Report System Setup Configuration Network Setup Supplies Info. Address Book Address Book Fax Sent Fax Send Fax Received...
Page 30: Changing The Display Language
Changing the display language To change the language that is displayed on the control panel, follow these steps: Select (Menu) > System Setup > Machine Setup > Language on the control panel. It may be necessary to press OK to navigate to lower-level menus. Select the language you want to display on the control panel.
Page 31: Media And Tray
To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Dell’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
Page 32: Media And Tray
Media and tray The paper quantity indicator shows the amount of paper in the tray. 1 Full 2 Empty Paper type available for duplex printing Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table. Power voltage Available paper 110V...
Page 33 Media and tray Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 2. Menu overview and basic setup...
Page 34 Media and tray Loading in manual feeder The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 96). Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder. •...
Page 35 Media and tray 2. Menu overview and basic setup...
Page 36 Media and tray To see for paper weights for each sheet, refer to "Print media specifications" on Printing on special media page 96. Types Tray Manual feeder The table below shows the special media usable in each tray. ● ● Plain The media is also shown in the Printing Preferences.
Page 37 Media and tray Envelope • Use only well-constructed envelopes with sharp and well-creased folds. • Do not use stamped envelopes. Printing successfully on envelopes depends upon the quality of the envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, self- To print an envelope, place it as shown in the following figure.
Page 38 Media and tray Transparency • Do not use transparencies that separate from the backing sheet. • To prevent transparencies from sticking to each other, do not let the printed To avoid damaging the machine, use only transparencies designed for use in sheets stack up as they are being printed out.
Page 39 Media and tray Labels Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. To avoid damaging the machine, use only labels designed for use in laser • Make sure that there is no exposed adhesive material between labels. printers.
Page 40: Preprinted Paper
Media and tray Card stock/ Custom-sized paper Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. •...
Page 41 Media and tray Setting the paper size and type Preparing originals After loading paper in the paper tray, set the paper size and type using the • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).
Page 42: On The Scanner Glass
Media and tray Place the original face down on the scanner glass. Align it with the Loading originals registration guide at the top left corner of the glass. You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax.
Page 43 Media and tray Load the original face up into the document feeder input tray. Make sure • Be careful not to break the scanner glass. You may get hurt. that the bottom of the original stack matches the paper size marked on the document input tray.
Page 44 Media and tray Adjust the document feeder width guides to the paper size. • Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 70). • To print on both sides of the paper using the ADF, from the control panel press (Copy) >...
Page 45: Basic Printing
Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 153). Printing If you are a Macintosh or Linux user, refer to the "Macintosh printing" on page 159 or "Linux printing"...
Page 46: Basic Printing
Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...
Page 47 Select Print from the file menu. The Print window appears. Select your machine from the Select Printer. You can check the machine’s current status using the Printer Status button (see "Using Dell Printer Status" on page 189). 2. Menu overview and basic setup...
Page 48: Using A Favorite Setting
Favorites you made. To use a saved setting, select it from the Favorites drop-down list. The machine is now set to print according to the settings Dell tab, allows you to save the current preferences for future use. you have selected.
Page 49: Setting Eco Mode On The Control Panel
Basic printing Setting Eco mode on the control panel • Change Template: Follow the settings from Embedded Web Service. Before you select this item, you must set the eco function in Embedded Web Service> Settings tab > Machine Settings > System >...
Page 50 Basic printing Result simulator Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled.
Page 51: Basic Copying
Basic copying Changing the settings for each copy For special printing features, refer to the Advanced Guide (see "Copy menu" on page 133). Your machine provides default settings for copying so that you can quickly and easily make a copy. However, if you want to change the options for each copy, use the copy function buttons on the control panel.
Page 52: Basic Copying
Basic copying Select (copy) > (Menu) > Copy Feature > (Darkness) on Original the control panel. The original setting is used to improve the copy quality by selecting the Or select (Darkness) button on the control panel. document for the current copy job. Select the option you want and press OK.
Page 53 Basic copying • This feature may not be available depending on model or optional When you make a reduced copy, black lines may appear at the bottom of goods (see "Variety feature" on page your copy. • If the machine set to Eco mode, reduce and enlarge features are not available.
Page 54 Basic copying Press (ID Copy) on the control panel. Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. Place the front side of an original facing down on the scanner glass where arrows indicate as shown.
Page 55: Basic Scanning
This is the normal and usual procedure for scanning originals. This is a basic scanning method for USB-connected machine. You can add or delete the folder where the scanned file is saved in Dell Printer Manager > Switch to advanced mode. > Scan to PC •...
Page 56: Basic Faxing
Basic faxing Preparing to fax For special faxing features, refer to the Advanced Guide (See "Fax features" on page 172). Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 17). Refer to the Quick Installation Guide how to make a connection.
Page 57: Basic Faxing
(Start) on the control panel when you hear a high-pitched fax signal from the remote fax machine. • If you want to send a fax directly from your computer, use Dell Network PC Fax (see "Sending a fax in the computer" on page 173).
Page 58 Basic faxing Enter the number of the first receiving fax machine and press OK. Adjusting the document settings You can press speed dial numbers or select a group dial number using (Address book) button (see Advanced Guide). Before starting a fax, change the following settings according to your original’s status to get the best quality.
Page 59 Basic faxing Select (fax) > (Menu) > Fax Feature > (Darkness)on the • For memory transmission, Super Fine mode is not available. The control panel. resolution setting is automatically changed to Fine. Select a darkness level you want. • When your machine is set to Super Fine resolution and the fax machine with which you are communicating does not support Super Fine resolution, the machine transmits using the highest resolution mode...
Page 60: Available Supplies
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Redistributing toner • Replacing the toner cartridge • Monitoring the supplies life • Setting the toner low alert •...
Page 61: Ordering Supplies And Accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine.
Page 62 Available supplies When supplies reach the end of their life spans, you can order the following s of Dell does not recommend using non-genuine Dell toner cartridge such as supplies for your machine: refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell toner cartridge's quality.
Page 63: Storing The Toner Cartridge
• Store the cartridge inside the protective bag from the original package. Dell Inc. does not recommend or approve the use of non-Dell brand toner • Store lying flat (not standing on end) with the same side facing up as if it cartridges in your printer including generic, store brand, refilled, or were installed in the machine.
Page 64 Storing the toner cartridge Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
Page 65 Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
Page 66 Replacing the toner cartridge • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. •...
Page 67 Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. Select (Menu) >...
Page 68 Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. Select (Menu) >...
Page 69 Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Page 70: Cleaning The Machine
Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the front cover, close the output support first. 3.
Page 71 Cleaning the machine Cleaning the pickup roller • Before opening the front cover, close the output support first. • If your machine has a power switch, turn the power switch before cleaning the machine. 3. Maintenance...
Page 72 Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. Slightly dampen a soft, lint-free cloth or paper towel with water. Lift and open the scanner lid.
Page 73: Tips For Moving & Storing Your Machine
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
Page 74 4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing original document jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error.
Page 75: Tips For Avoiding Paper Jams
Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 32). •...
Page 76: Clearing Original Document Jams
Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.
Page 77 Clearing original document jams Original paper jam in front of scanner 4. Troubleshooting...
Page 78 Clearing original document jams Original paper jam inside of scanner 4. Troubleshooting...
Page 79 Clearing original document jams Original paper jam in exit area of scanner Remove any remaining pages from the document feeder. Gently remove the jammed paper from the document feeder. 4. Troubleshooting...
Page 80: Clearing Paper Jams
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 4. Troubleshooting...
Page 81 Clearing paper jams In the manual tray 4. Troubleshooting...
Page 82 Clearing paper jams Inside the machine The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...
Page 83 Clearing paper jams In the exit area 4. Troubleshooting...
Page 84 Clearing paper jams In the duplex unit area 4. Troubleshooting...
Page 85 Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. •...
Page 86 Understanding the status LED Status Description Blue The machine is in power save mode. Power The machine is in ready mode or machine’s power is off. Green Eco mode is on. Duplex, 2-up, toner save on, skip blank page feature will automatically be applied when printing (see"Eco printing"...
Page 87: Understanding Display Messages
Understanding display messages Messages appear on the control panel display to indicate the machine’s status Message Meaning Suggested solutions or errors. Refer to the tables below to understand the messages’ and their Paper Jam Paper has jammed in Clear the jam (see "In the meaning, and correct the problem, if necessary.
Page 88 Install a toner cartridge. Not Compatible The toner cartridge you have installed is not for your machine. Install a Dell-genuine toner cartridge, designed for your machine. Toner cartridge Prepare new cartridge Small amount of toner is left in the indicated cartridge. The Prepare a new cartridge for a replacement.
Page 89 Dell toner cartridge's quality. machine stops printing. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine warranty. • If the machine stops printing, replace the toner cartridge (see "Replacing the toner cartridge"...
Page 90 Understanding display messages Tray-related messages Misc. messages Message Meaning Suggested solutions Message Meaning Suggested solutions Output bin full The output tray is full. Remove papers from the Door of scanner is The document feeder Close the cover until it output tray, the printer open cover is not securely locks into place.
Page 91 5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Dell technical support policy • Contacting Dell • Warranty and return policy • Copyright...
Page 92: Specifications
Specifications General specifications The specification values listed below are subject to change without notice. See www.dell.com or support.dell.com for possible changes in information. Items Description Dimension Width x Length x Height 406 x 338 x 384mm (15.98 x 13.30 x 15.12 inches)
Page 93 Specifications Items Description Power consumption Average operating mode Less than 400W Ready mode Less than 50 W Power save mode Less than 3.0 W Power off mode Less than 0.2 W (0.1 W a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. b.
Page 94: Specifications
Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m (16 to 43 lbs bond) 60 to 220 g/m (16 to 59 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) •...
Page 95 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Envelope 98 x 191 mm (3.87 x 7.5 inches) Not available in tray 60 to 220 g/m (16 to 59 lbs Monarch bond) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Page 96 Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeder Letter, Legal, US Refer to the Plain paper section 121 to 163 g/m (32 to 43 lbs bond) 121 to 163 g/m (32 to 43 lbs Folio, A4, JIS B5, bond) ISO B5, Card stock...
Page 97: Microsoft Windows
Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 64 MB (128 MB) 600 MB Windows 2000 Intel Pentium II 400 MHz (Pentium III 933 MHz) ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel...
Page 98 Specifications Macintosh Requirements (Recommended) Operating system Free HDD space Mac OS X 10.4 ® • 128 MB for a powerPC based Mac (512 MB) 1 GB • Intel processors • 512 MB for an Intel-based Mac (1 GB) • PowerPC G4/G5 Mac OS X 10.5 ®...
Page 99 Specifications Items Requirements Free HDD space 1 GB (2 GB) Unix Items Requirements Operating system Sun Solaris 9, 10 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4 Free HDD space Up to 100 MB 5.
Page 100 Specifications Network environment You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Specifications Network interface • Ethernet 10/100 Base-TX Wired Lan Network operating system •...
Page 101: Dell Technical Support Policy
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
Page 102: Contacting Dell
Contacting Dell You can access Dell Support at support.dell.com. Select your region on the support.euro.dell.com (Europe only) WELCOME TO DELL SUPPORT page, and fill in the requested details to access • Electronic Quote Service help tools and information. apmarketing@dell.com (Asian/Pacific countries only) You can contact Dell electronically using the following addresses: sales_canada@dell.com (Canada only)
Page 103: Warranty And Return Policy
Warranty and return policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide.
Page 104: Copyright
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries;...
Page 105 User’s Guide User’s Guide Dell B1265dnf ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting...
Page 106 5. Useful Management Tools Installing driver over the network IPv6 configuration Using Firmware update utility AirPrint Using Dell Supplies Ordering Utility Using Embedded Web Service 3. Useful Setting Menus Using Dell Printer Manager Using Dell Printer Status Before you begin reading a chapter...
Page 107 ADVANCED 6. Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Copying problems Scanning problems Faxing problems Operating system problems...
Page 108: Software Installation
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...
Page 109: Installation For Macintosh
For Mac OS X 10.5-10.7, click Default and find the USB connection. Read the license agreement and click Continue. For Mac OS X 10.4, if Auto Select does not work properly, select Dell in Click Agree to agree to the license agreement.
Page 110: Reinstallation For Macintosh
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder >...
Page 111: Installation For Linux
Installation for Linux You need to download Linux software packages from the Dell website to install The installation program added the Unified Driver Configurator desktop icon the printer software (www.support.dell.com). and the Unified Driver group to the system menu for your convenience. If you...
Page 112: Reinstallation For Linux
You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Click the icon at the bottom of the desktop. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Dell/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Uninstall. Click Next.
Page 113: Using A Network-Connected Machine
2. Using a Network- Connected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration • AirPrint Supported optional devices and features may differ according to your model (see "Features"...
Page 114: Useful Network Programs
Useful network programs There are several programs available to setup the network settings easily in a SetIP wired network setup network environment. For the network administrator especially, managing several machines on the network is possible. This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol.
Page 115: Wired Network Setup
Connect your machine to the network with a network cable. • IP Address: 169.254.192.192 Turn on the machine. From the Windows Start menu, select All Programs > Dell >Printers > Setting IP address SetIP > SetIP. Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window.
Page 116 Wired network setup Enter the machine’s new information into the configuration window as IPv4 configuration using SetIP (Macintosh) follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. Before using the SetIP program, disable the computer firewall from System Preferences >...
Page 117 Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. Open /opt/Dell/mfp/share/utils/. Double-click the SetIPApplet.html file. Click to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
Page 118: Installing Driver Over The Network
Installing driver over the network Select Next. The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 17). Windows Make sure that the machine is connected to the network and powered on.
Page 119 Installing driver over the network Select Connect a network printer to the computer. Click Next. Follow the instructions in the installation window. Macintosh Make sure that the machine is connected to your network and powered Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop.
Page 120 Enter the password and click OK. For Mac OS X 10.4, if Auto Select does not work properly, select Dell in Installing software requires you to restart your computer. Click Continue Print Using and your machine name in Model.
Page 121: Install The Linux Driver And Add Network Printer
Also, your machine’s IP address should have been set. Click Add Printer. Download the Unified Linux Driver package from the Dell website. The Add printer wizard window opens. Click Next. Extract the UnifiedLinuxDriver.tar.gz file and open the new directory.
Page 122 Use “chmod 755 install” command to give the permission to the The installation procedure is common for all variants of UNIX OS mentioned. installer script. From the Dell website, download and unpack the UNIX Printer Driver Execute the “. /install –c” command to verify installation results. package to your computer.
Page 123: Uninstalling The Printer Driver Package
Installing driver over the network Uninstalling the printer driver package Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. The utility should be used to delete the printer installed in the system. Type the IP address or DNS name of the printer in the Device textbox for a Run “uninstallprinter”...
Page 124: Ipv6 Configuration
IPv6 configuration The Add Printer Wizard window appears. Follow the instructions in the IPv6 is supported properly only in Windows Vista or higher. window. If the machine does not work in the network environment, activate IPv6. If the IPv6 network seems to not be working, set all the network setting to Refer to the next section followed by.
Page 125: Setting Ipv6 Addresses
IPv6 configuration Setting IPv6 addresses From the Embedded Web Service The machine supports the following IPv6 addresses for network printing and managements. For models that do not have the display screen on the control panel, you • Link-local Address: Self-configured local IPv6 address (Address starts with need to access Embedded Web Service first using the IPv4 address and FE80).
Page 126 IPv6 configuration Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). Choose the DHCPv6 configuration. Click the Apply button. Using Embedded Web Service Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
Page 127: Airprint
AirPrint When the Embedded Web Service window opens, click Settings > AirPrint allows you to wirelessly print directly from an iPhone, iPad, or Network Settings. iPod touch running iOS 4.2 or later. Click Raw TCP/IP, LPR, IPP or mDNS . You can enable the IPP protocol or mDNS protocol.
Page 128: Useful Setting Menus
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Print menu • Copy menu • Fax menu •...
Page 129: Before You Begin Reading A Chapter
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26). The following are tips for using this chapter •...
Page 130: Print Menu
Print menu Item Description Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on Emulation Sets the emulation type and option. page 26). To change the menu options: •...
Page 131: Copy Menu
Copy menu Item Description Copy feature Adjusts the contrast level to scan an original that is Contrast easier to read, when the original contains too faint or too dark contents (see "Contrast" on page 53) Some menus may not appear in the display depending on options or Improves the copy quality by selecting the document models.
Page 132 Copy menu Item Description Item Description Your machine can print 2-sided originals on one sheet. Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the The machine prints one side of the original on the purpose of pasting the sheets together to form one upper half of the paper and the other side on the lower poster-size document.
Page 133 Copy menu Item Description Item Description Prints multiple original images on a single page. The You can set the machine to print copies on both sides of number of images is automatically determined by the paper. original image and the paper size. •...
Page 134 Copy menu Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 26). To change the menu options: Press (copy) > (Menu) >...
Page 135: Fax Menu
Fax menu Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 58). Multi Send Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.
Page 136 Fax menu To change the menu options: Item Description • Press (fax) > (Menu) > Fax Setup > Sending on the control panel. Stores the received fax in memory without printing out. To print received documents, you need to enter the Secure Receive password.
Page 137 Fax menu Item Description Receiving setup Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Some menus may not appear in the display depending on options or Discards a specific length from the end of the received Discard Size fax.
Page 138: System Setup
System setup Item Description Machine setup Sets how long the machine waits before going to power save mode. PowerSave When the machine does not receive data for an extended Some menus may not appear in the display depending on options or period of time, power consumption is automatically models.
Page 139 System setup Item Description Item Description Determine whether or not the machine continues Allows you to save print resources and enables eco- printing when it detects the paper does not match the friendly printing. paper settings. • Default Mode: Select whether to turn the Eco mode on or off.
Page 140 System setup To change the menu options: To change the menu options: • Press (Menu) > System Setup > Paper Setup on the control panel. • Press (Menu) > System Setup > Sound/Volume on the control panel. Item Description Item Description Sets the paper size as A4, Letter, or other paper sizes, Turns the key sound on or off.
Page 141 System setup Item Description Item Description Adjusts the ringer volume. For the ringer volume, you can Prints a transmission report including the fax Ringer select off, low, middle, and high level. number, the number of pages, the elapsed time of the job, the communication mode, and the Fax Send communication results for fax job.
Page 142 Shows the machine’s serial number. When you call for Restores all of the fax options to the factory Fax Setup Serial No. service or register as a user on the Dell website, you can default. find this. Restores all of the copy options to the factory...
Page 143 System setup Item Description Network setup Clears all of the email address entries stored in Address Book memory. Fax Sent Clears all records of sent faxes. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on Email Sent Clears all records of sent emails.
Page 144: Special Features
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Entering various characters • Setting up the fax address book • Registering authorized users • Printing features • Scan features • Fax features •...
Page 145: Altitude Adjustment
• For Windows and Macintosh users, see "Device Settings" on page 188. You can set the altitude value from Device Settings in Dell Printer Manager program or Machine section in Printer Settings Utility program. If your machine is connected to the network, you can set the altitude via Embedded Web Service (see "Using Embedded Web Service"...
Page 146: Entering Various Characters
Entering various characters As you perform various tasks, you may need to enter names and numbers. For Assigned numbers, letters, or characters example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email @ / .
Page 147: Setting Up The Fax Address Book
Setting up the fax address book You can set up speed number with the fax numbers you use frequently via Using speed dial numbers Embedded Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want.
Page 148 Setting up the fax address book Press (Stop/Clear) to return to ready mode. Editing group dial numbers Registering a group dial number Select (fax) > (Address Book) > New & Edit > Group Dial on the control panel. Select (fax) > (Address Book) >...
Page 149 Setting up the fax address book Select ct (fax) > (Address Book) > Search&Dial > Speed Dial or Group Dial on the control panel. Enter All or ID and press OK. Press the name and number or the keypad button labeled with the letter you want to search.
Page 150: Registering Authorized Users
Registering authorized users If you have connected your machine to a network and set up the network parameters correctly, you can scan and send images over the network. To send You can easily add individual address if you check Yes for Add individual(s) after this group is created.
Page 151: Printing Features
• You can install the XPS printer driver when you insert the software CD into your CD-ROM drive. When you install the Dell sofrware, the XPS If you want to change the settings for each print job, change it in Printing priner driver is automatically installed.
Page 152: Understanding Special Printer Features
Printing features Printing to a file (PRN) If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings, or Users. The saved folder may You will sometimes need to save the print data as a file. differ, depending on your operating system or the application you are using.
Page 153 Printing features Item Description Item Description Prints your document on both sides of a sheet of Booklet Printing Multiple Pages per Side Selects the number of pages to print on a single paper and arranges the pages so that the paper can sheet of paper.
Page 154 Printing features Item Description Item Description Double-sided Printing Print on both sides of a sheet of paper (manual). Double-sided Printing • None: Disables this feature. Before printing, decide how you want your • Long Edge: This option is the conventional document oriented.
Page 155 Printing features Item Description Item Description Watermark a To change the print settings from your software Watermark a To change the print settings from your software application, access Printing Preferences. application, access Printing Preferences. (Creating a watermark) (Deleting a watermark) b Click the Advanced tab, select Edit from the b Click the Advanced tab, select Edit from the Watermark drop-down list.
Page 156 Printing features Item Description Item Description This option is available only when you use the SPL/ Overlay a To save the document as an overlay, access Overlay Printing Preferences. PCL printer driver. (Creating a new page b Click the Advanced tab, and select Edit from the An overlay is text and/or images stored in the overlay) Text drop-down list.
Page 157: Printing A Document
Printing features Item Description Item Description Overlay a Click the Advanced tab. Overlay a In the Printing Preferences window, click the Advanced tab. b Select the desired overlay from the Text drop- (Using a page overlay) (Deleting a page overlay) down list.
Page 158: Using Help
Printing features Open the document to print. Open an application, and select Print from the File menu. Open the File menu and click Page Setup (Document Setup in some Select Layout from the drop-down list under Orientation. In the Pages applications).
Page 159: Printing From Applications
Printing features Change the print job properties using the following four tabs displayed Linux printing at the top of the window. • General: Changes the paper size, the paper type, and the orientation of the documents. It enables the duplex feature, adds start and end banners, and changes the number of pages per sheet.
Page 160: Printing Files
Printing features Printing files Open the Unified Driver Configurator. If necessary, switch to Printers configuration. You can print many different types of files on your machine using the standard CUPS, directly from the command line interface. The CUPS lpr utility allows you Select your machine on the available printers list and click Properties.
Page 161: Changing The Machine Settings
Printing features Unix printing To take advantage of the printer features provided by your printer driver, press Properties. Some features may not be available depending on models or options. It Press OK to start the print job. means that the features are not supported (see "Features" on page 6). Changing the machine settings Proceeding the print job The UNIX printer driver Print Job Manager in which the user can select various...
Page 162 Printing features Printer-Specific Settings tab Automatic/manual duplex printing may not be available depending on Select various options in the JCL and General frames to customize various models. You can alternatively use the lpr printing system or other settings. These options are specific to the printer and depend on the PPD file. applications for odd-even printing.
Page 163: Scan Features
Scan features • Dell Scan Assistant/SmarThru Office: You can use this program to scan • For basic scanning features, refer to the Basic Guide (see "Basic scanning" images or documents. on page 56). See "Scanning with Dell Scan Assistant" on page 167 •...
Page 164 Scan features Press OK. ID is the same ID as the registered scan ID for Dell Printer Manager > • Switch to advanced mode > Scan to PC Settings. Scanning from network connected machine Password is the 4 digit number registered password for Dell Printer •...
Page 165 WIA driver allows you to scan and easily adjust images without using additional software: You can use the OCR (Optical Character Reader) feature from Dell Scan Assistant program. The WIA driver works only on Windows OS (not supported Windows 2000) with a USB port.
Page 166 (see "Loading originals" on page 43). page 43). Click Start > All programs > Dell, and start Dell Scan Assistant. Double-click the SmarThru Office icon. The SmarThru Office appears. Select the Help menu or click the button from the window and click on any option you want to know about.
Page 167 Scan features Make sure that Connected checkbox is checked beside your Macintosh scanning machine in Bonjour Devices. If you want to scan using TWAIN, refer to the Mac OS X10.4 steps above. Scanning from network connected machine • For 10.7, select your device below SHARED. Make sure that your machine is connected to a network.
Page 168 Scan features Select the scanner on the list. Linux scanning Scanning Make sure that the machine is connected to your computer and powered on. Double-click the Unified Driver Configurator on your desktop. Click the button to switch to Scanners Configuration. Click Properties.
Page 169: Editing An Image With Image Manager
Scan features The document is scanned and the image preview appears in the Editing an image with Image Manager Preview Pane. The Image Manager application provides you with menu commands and tools to edit your scanned image. Drag the pointer to set the image area to be scanned in the Preview Pane.
Page 170: Fax Features
Fax features Redialing the fax number For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 57). Press (Redial/Pause) button on the control panel. Select the fax number you want. Automatic redialing Ten recently sent fax numbers with ten received Caller IDs are shown. When the number you have dialed is busy or there is no answer when you send When an original is loaded in the document feeder, the machine automatically begins to send.
Page 171 You can send a fax from your computer without going to the machine. To send a fax from your computer, the Dell Network PC Fax program must be installed. This program will be installed when you installed the printer driver.
Page 172 Fax features Delaying a fax transmission If you set a time earlier than the current time, the fax will be sent at that time on the following day. You can set your machine to send a fax at a later time when you will not be present.
Page 173 Fax features Canceling a reserved fax job If an original is placed on the scanner glass, select Yes to add another pages. Load another original and press OK. When you have finished, select No when Another Page? appears. Press (fax) > (Menu) >...
Page 174 (Menu) > Fax Feature > Forward > Fax, Email, or Server > Receive Forward > Forward on the control panel. Open the Dell Printer Manager. Select the appropriate machine from the Printer List. Forward options may not be available depending on model or optional goods (see "Variety feature"...
Page 175 Fax features Use Set Fax Receiving to change the fax settings. Changing the receive modes • Enable Fax Receiving From Device: Select whether to use or not. • Image Type: Convert the received faxes to PDF or TIFF. Press (fax) > (Menu) >...
Page 176 Fax features • If you have set your machine to this mode and your answering machine This setting may not be available depending on your country. is switched off, or no answering machine is connected to EXT socket, your machine automatically goes into Fax mode after a predefined number of rings.
Page 177: Printing Received Faxes
Fax features Receiving faxes using DRPD mode Receiving in secure receiving mode Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. This This feature may not be available depending on model or optional goods (see "Features"...
Page 178 Fax features Press OK. Printing faxes on both sides of the paper Press (Stop/Clear) to return to ready mode. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. Receiving faxes in memory •...
Page 179 Tools This chapter introduces management tools provided to help you make full use of your machine. • Using Firmware update utility • Using Dell Supplies Ordering Utility • Using Embedded Web Service • Using Dell Printer Manager • Using Dell Printer Status...
Page 180: Using Firmware Update Utility
Firmware Update Utility allows you to maintain your machine by upgrading firmware. From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Firmware Update Utility. Download the latest firmware. Click http://www.support.dell.com.
Page 181: Using Dell Supplies Ordering Utility
Availabe for Windows or Macintosh OS users only. Double-click the Dell Supplies Ordering Utility icon on your desktop. From the Start menu, select Programs or All Programs >Dell > Dell Printers > your printer driver name > Dell Supplies Ordering Utility.
Page 182: Information Tab
Using Embedded Web Service Click Login on the upper right of the Embedded Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for Embedded Web Service. Type in the ID and Password then click Login. • Embedded Web Service explanation in this user’s guide may differ from •...
Page 183: Using Embedded Web Service
This tab allows you to maintain your machine by upgrading firmware and • Current Settings: Shows the machine’s and network’s information. setting contact information for sending emails. You can also connect to Dell • Print information: Prints reports such as system related reports, e-mail website or download drivers by selecting the Link menu.
Page 184: Using Dell Printer Manager
For Windows, discovery (Windows only). Select Start > Programs or All Programs > Dell > Dell Printers > Dell Printer Manager > Dell Printer Manager. For Macintosh, Open the Applications folder > Dell folder > Dell Printer Manager.
Page 185: Using Dell Printer Manager
Using Dell Printer Manager Printer This area gives you general information about your Contents area Displays information about the selected machine, information machine. You can check information, such as the machine’s remaining toner level, and paper. The information will vary model name, IP address (or Port name), and machine based on the machine selected.
Page 186: Device Settings
Using Dell Printer Manager Device Settings Alert Settings (Windows only) You can configure various machine settings such as machine setup, paper, This menu includes settings related to error alerting. layout, emulation, network, and print information. • Printer Alert: Provides settings related to when alerts will be received.
Page 187: Using Dell Printer Status
Error The machine has at least one error. Dell Printer Status overview If an error occurs while operating, you can check the error from the Dell Printer Status. Dell Printer Status is installed automatically when you install the machine software.
Page 188: Using Dell Printer Status
Using Dell Printer Status Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. Close Close the window. 5. Useful Management Tools...
Page 189: Using The Linux Unified Driver Configurator
After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. You can also click the Startup Menu icon and select Dell Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.
Page 190: Using The Linux Unified Driver Configurator
Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or button from the window. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. After changing the configurations, click Exit to close the Unified Driver Configurator.
Page 191 Using the Linux Unified Driver Configurator The printer control buttons are, as follows: Classes tab • Refresh: Renews the available machines list. The Classes tab shows a list of available machine classes. • Add Printer: Allows you to add a new machines. •...
Page 192 Using the Linux Unified Driver Configurator Switches to Ports configuration. Ports configuration Shows all of the available ports. In this window, you can view the list of available ports, check the status of each Shows the port type, device connected to the port, and port and release a port that is stalled in a busy state when its owner has status.
Page 193 6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...
Page 194: Paper Feeding Problems
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Page 195: Power And Cable Connecting Problems
Power and cable connecting problems Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it. or the connection cable between the •...
Page 196: Printing Problems
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power) print. button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.
Page 197: Printing Problems
Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.
Page 198 Printing problems Condition Possible cause Suggested solutions Pages print, but they are The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. blank. If necessary, replace the toner cartridge. • See "Redistributing toner" on page 66. •...
Page 199: Printing Quality Problems
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...
Page 200: Printing Quality Problems
Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 70). •...
Page 201 Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 67). If white vertical streaks appear on the page: •...
Page 202 Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...
Page 203 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
Page 204 Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
Page 205 Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 70). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 67). If the problem persists, the machine may require repair.
Page 206 Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
Page 207: Copying Problems
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 52). If the defect still appears after set the Copy Feature >...
Page 208: Scanning Problems
Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 43). •...
Page 209: Scanning Problems
Scanning problems Condition Suggested solutions Message appears on your • There may be a copying or printing job in progress. Try your job again when that job is finished. computer screen: • The selected port is currently being used. Restart your computer and try again. •...
Page 210: Faxing Problems
Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...
Page 211: Faxing Problems
Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 73). you sent.
Page 212: Operating System Problems
Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...
Page 213: Operating System Problems
Operating system problems Common Macintosh problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
Page 214 Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
Page 215 Operating system problems Condition Suggested solutions I cannot scan via Gimp Front- Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your end. computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application.
Page 216 Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution...
Page 217: Access Point
Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Page 218: Control Panel
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Page 219: Duty Cycle
Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Page 220: Fuser Unit
Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Macintosh (1984) and is now deprecated by Apple fax transmission process that are sometimes caused by telephone line noise.
Page 221: Ieee 1284
Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
Page 222 Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Page 223: Mac Address
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
Page 224 Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Page 225: Printer Driver
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Page 226: Toner Cartridge
Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
Page 227 Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
Page 228 Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
Page 229 Dell Printer Status Printing sent fax report automatically 180 AirPrint driver installation receiving a fax in the computer authorized users Unix...
Page 230 adjusting darkness adjusting resolution LCD display machine information preparing to fax browsing the machine status 133 machine setup receiving in Fax mode machine status features Linux Macintosh machine features common Linux problems common Macintosh problems print media feature driver installation for network connected driver installation for network connected firmware update utility front view...
Page 231 Printing printing network placing a machine changing the default print settings driver installation adjusting the altitude Linux Linux postScript driver Macintosh Macintosh troubleshooting multiple pages on one sheet of paper UNIX preparing originals type Macintosh Windows print printing a document general setup general setup Windows...
Page 232 Unix Scan Assitant replacing toner cartridge system requirements scan feature Supplies Ordering Utility USB cable Scanning driver installation Scanning with Dell Scan Assitant driver reinstallation scanning toner cartridge using help basic information estimated life Linux scanning handling instructions...
Page 233 watermark create delete edit Windows common Windows problems driver installation for network connected driver installation for USB cable connected system requirements using SetIP...

Dell B1265dnf Mono Laser User Manual

Basic

1 Introduction

2 Menu Overview and Basic Setup

Advanced

1 Software Installation

2 Using a Network-Connected Machine

3 Useful Setting Menus

4 Special Features

5. Useful Management Tools

6. Troubleshooting

Quick Links

Chapters

Related Manuals for Dell B1265dnf Mono Laser

Summary of Contents for Dell B1265dnf Mono Laser

Table of Contents