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Dell All-In-One Printer 948 User's Guide
Dell™ All-In-One Printer 948 User's Guide
To order ink or supplies from Dell:
1. Double-click the icon on your desktop.
2. Visit Dell's website, or order Dell printer supplies by phone.
www.dell.com/supplies
For the best service, make sure you have the Dell printer Service Tag available.
Finding Information
About Your Printer
Understanding the Operator Panel Menus
Loading Paper and Originals
Printing
Printing From a Memory Card or USB Key
Copying
Scanning
Faxing
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell Inc.; Microsoft and
Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Server and Windows NT are
registered trademarks of Microsoft Corporation. Windows Vista is either a trademark or a registered trademark of Microsoft Corporation in the United
States and/or other countries. Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. EMC is a
registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions
as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR
provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
file:///T|/htdocs/systems/prn948/en/en/index.html[10/10/2012 11:05:17 AM]
Understanding the Software
Wireless Networking
Peer-to-Peer Networking
Maintenance
Troubleshooting
Specifications
Appendix
Licensing Notice

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Summary of Contents for Dell 948

  • Page 1 Microsoft Corporation. Windows Vista is either a trademark or a registered trademark of Microsoft Corporation in the United States and/or other countries. Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license. EMC is a registered trademark of EMC Corporation.
  • Page 2 Dell All-In-One Printer 948 User's Guide Model 948 July 2007 SRV UY127 Rev. A00 file:///T|/htdocs/systems/prn948/en/en/index.html[10/10/2012 11:05:17 AM]...
  • Page 3: Finding Information

    My User's Guide If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are already installed on your computer. You can use the CD to uninstall/reinstall drivers or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.
  • Page 4 Code. Dell Support Website: support.dell.com Latest drivers for my printer The Dell Support website provides several online tools, including: Answers to Solutions—Troubleshooting hints and tips, articles from technicians, and online courses technical Upgrades—Upgrade information for components, such as memory service and Customer Care—Contact information, order status, warranty, and repair information...
  • Page 5: Understanding The Software

    Removing and Reinstalling Software The printer software includes: Dell All-In-One Center– Allows you to perform various scan, copy, fax, and print operations with newly scanned and previously saved documents and images. Dell Fax Solutions Software– Allows you to fax electronic or scanned documents.
  • Page 6 Click Dell AIO Printer 948. ® In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 2. Select Dell All-In-One Center. The Dell All-In-One Center includes four main sections: In this section:...
  • Page 7 1. In Windows Vista: a. Click ® Programs. b. Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 2. Click Dell Fax Solutions. file:///T|/htdocs/systems/prn948/en/en/d0e8996.html[10/10/2012 11:05:21 AM]...
  • Page 8: Using Printing Preferences

    Understanding the Software The Dell Fax Solutions Software dialog box opens. Using Printing Preferences You can change your printer settings in Printing Preferences depending on the type of project you want to create. To access Printing Preferences when a document is open: 1.
  • Page 9: Using Memory Card Manager

    Layout — Select Normal, Banner, Mirror, N-up, Poster, Booklet, or Borderless. Automatic Image Sharpening — Automatically select the best image-sharpening level based on image content. Dell Customer Experience Improvement Program — Allows you to access information about, and change your status in, the Dell Customer Experience Improvement Program.
  • Page 10: Dell Ink Management System

    Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 3. Select Activate Memory Card Manager. Dell Ink Management System Each time you print a job, a printing progress screen appears, which shows the progress of the print job as well as the amount of ink remaining and the approximate number of pages remaining in the cartridge.
  • Page 11: Removing And Reinstalling Software

    Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and WIndows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 2. Click Uninstall Dell AIO Printer 948. 3. Follow the instructions on the screen.
  • Page 12 Understanding the Software b. Double-click the CD-ROM drive icon, and then double-click setup.exe. c. When the printer software installation screen appears, click Using a USB cable or Using a wireless network. d. Follow the instructions on your screen to complete the installation. file:///T|/htdocs/systems/prn948/en/en/d0e8996.html[10/10/2012 11:05:21 AM]...
  • Page 13: About Your Printer

    About Your Printer About Your Printer Understanding the Printer Parts Understanding the Operator Panel You can use your printer to do a variety of things. A few important things to note: If the printer is connected to a computer, you can use either the printer operator panel or the printer software to produce quality documents.
  • Page 14 Guides that help the paper feed into the printer properly. Number: Part: Description: Supplies Reorder To order ink cartridges or paper, visit www.dell.com/supplies Label Ink cartridge carrier Part that holds two ink cartridges, one color ink and the other black or photo. Express Service Code Identify your printer when you use support.dell.com...
  • Page 15 Back cover Cover that you have to remove to install the Dell Internal Wireless Adapter 1000. Optional A networking device that you can purchase separately to set up your printer on a wireless network.
  • Page 16: Understanding The Operator Panel

    About Your Printer power supply. NOTE: If the power is off when you unplug your printer, the power will be off when you plug it back Understanding the Operator Panel Number Use the: Display View scanning, copying, faxing, and printing options as well as status and error messages. Back Return to the previous menu.
  • Page 17 About Your Printer file:///T|/htdocs/systems/prn948/en/en/d0e186.html[10/10/2012 11:05:23 AM]...
  • Page 18: Wireless Networking

    Installing and Setting Up the Dell Wireless Adapter 1000 Configuring the Adapter Using the Wireless Setup Utility NOTE: The Dell™ Internal Wireless Adapter 1000 may not be available in all regions. Check with your local Dell Sales Representative to determine availability. Minimum Requirements for Setup...
  • Page 19: Installing The Wireless Adapter

    If you are using Hex characters, valid keys are either 10 or 26 characters long. If you are using ASCII, valid keys are either 5 or 13 characters long. Installing and Setting Up the Dell Wireless Adapter 1000 Installing the Wireless Adapter 1.
  • Page 20: Configuring The Wireless Adapter

    2. Press the Power button. The Wireless Adapter detected message appears on the operator panel for three seconds. 3. If you are using your printer with a new Dell computer: Go to step If you are using your printer with an existing computer: Go to the next step.
  • Page 21: Configuration Overview

    Wireless Networking 6. Select I Agree with the terms of this license agreement, and then click Next. 7. Read the Firewall Exception information, and then click Next. 8. Connect the USB cable between the port on the back of the printer and the port on the back of the computer. 9.
  • Page 22 4. Click Wireless Setup Utility. In Windows XP and Windows 2000: 1. Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 2. Click Wireless Setup Utility. The Wireless Setup Utility steps you through the configuration process. The wizard can automatically detect wireless network settings or allow you to manually enter the network configuration settings.
  • Page 23 Wireless Networking d. Select your Wireless Mode. For Infrastructure Mode, select Access an existing network through a wireless router (Infrastructure Mode) - Typical, and then click Next. For additional setup instructions, see Manually Configuring the Adapter in Infrastructure Mode. For Ad-Hoc Mode, select Access other computers directly without using a wireless router (Ad-Hoc Mode), and then click Next.
  • Page 24 Wireless Networking 2. Enter the appropriate WPA Network Key, and then click Next. 3. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure the settings are correct, and then click Next to apply the settings. 4.
  • Page 25 Wireless Networking Communication. Verifying Network Communication You should verify that your adapter can communicate over the network before completing installation of the printer software. If the adapter was successfully configured and is available on the network, remove the USB cable, and click Next to continue with printer software installation.
  • Page 26: Understanding The Operator Panel Menus

    Understanding the Operator Panel Menus Understanding the Operator Panel Menus Copy Mode PictBridge Mode Scan Mode Bluetooth Mode Fax Mode Setup Mode Photo Mode Maintenance Mode Office File Mode Copy Mode Main Menu Mode Main Menu Copy Color Copy Copies Quality Dark Paper Setup...
  • Page 27 Understanding the Operator Panel Menus Copies Specify the number of copies you want to make from 1–99. Quality Select the quality of the copy. Automatic* Draft Normal Photo Dark Press the Select button , and then use the left and right Arrow buttons to adjust the brightness setting.
  • Page 28: Scan Mode

    Understanding the Operator Panel Menus 4 x 6 inches 4 x 8 inches 5 x 7 inches 8 x 10 inches Hagaki 60x80 mm 9x13 cm 10x15 cm 10x20 cm 13x18 cm 20x25 cm Original Type Select the type of the original document you are copying. Text/Graphics* Text Only Photo...
  • Page 29: Fax Mode

    Understanding the Operator Panel Menus item: Scan Select color or black and white for your copy. Color Color* Black Scan To If your printer is connected locally: Computer Use the left and right Arrow buttons to select the application to which you want your scanned image or document to be sent.
  • Page 30 Understanding the Operator Panel Menus Main Menu Mode Main Menu Mode Submenu Mode Submenu Fax Color Black and White* Color Phone Book View Remove Modify Print On Hook Dial Delay Fax Delay Until View Pending Quality Standard Fine Superfine Ultrafine Dark Fax Setup Reports...
  • Page 31 Understanding the Operator Panel Menus Fax Blocking Turn On/Off Remove Modify Print Block No-ID To view or change the Fax Mode menu settings: 1. From the main menu, use the left and right Arrow buttons to scroll to FAX. 2. Press the Select button 3.
  • Page 32: Fax Setup Menu

    Understanding the Operator Panel Menus Quality Specify the quality (resolution) of the fax being sent. Standard* Fine Superfine Ultrafine Dark Use the left and right Arrow buttons to specify the darkness setting. Default darkness setting is when the asterisk (*) is in the middle of the bar. Fax Setup Set various setup features for your printer's fax settings.
  • Page 33: Additional Fax Options

    Understanding the Operator Panel Menus Your Fax Number—use the keypad to enter your fax number. This is the number used on the fax footer. Your Fax Name—use the keypad to enter your fax name. This is the name used on the fax footer. Dial Method Redial Time Redial Attempts...
  • Page 34 Understanding the Operator Panel Menus Volume Low* High Answer Fax Specify how many rings you want to occur before the printer answers the fax if the printer is in Auto Answer When mode. After 1 Ring After 2 Rings After 3 Rings* After 5 Rings NOTE: In order to use fax blocking, you must have two or more rings selected.
  • Page 35 Understanding the Operator Panel Menus Fit to Page* Use Two Pages Fax Footer Specify if you want to insert the Time/Date/Page Number/System Identification footer at the bottom of each fax received. 2-Sided Fax Specify how you want to print your fax. Print 2-Sided 1-Sided...
  • Page 36: Photo Mode

    Understanding the Operator Panel Menus Max Send Specify the maximum speed at which a fax is sent. Speed 2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600* Auto Fax Turn Auto Fax Convert on or off. If you are faxing a high-resolution document to a fax machine that prints at Convert a lower resolution, the printer automatically converts the resolution to match that of the receiving fax machine.
  • Page 37 Understanding the Operator Panel Menus Photo Size Paper Setup Quality To view or change the Photo Mode menu settings: 1. Insert a memory card into the card slots or a USB key into the PictBridge port. NOTICE: Do not remove the memory card or USB key, or touch the printer near the area of the memory card or USB key while actively reading, writing, or printing from these devices.
  • Page 38 Understanding the Operator Panel Menus Card Manager on your computer. Print Images Press the Select button to print all images stored on a memory card, USB key, or a PictBridge-enabled digital camera. Photo Size Specify the size of the photo. 4 x 6 inches* 5 x 7 inches 8 x 10 inches...
  • Page 39 Understanding the Operator Panel Menus Office File Mode Office File mode is only available when a memory card or USB key containing documents is inserted into the printer. The printer recognizes files that have the following file extensions: ® .doc (Microsoft Word) .xls (Microsoft Excel) ®...
  • Page 40: Pictbridge Mode

    Understanding the Operator Panel Menus PictBridge Mode Your printer automatically switches to PictBridge mode when you connect a PictBridge-enabled camera. You can print pictures using the controls of the camera. For more information, see Printing Photos From a PictBridge-Enabled Camera. Main Menu Mode Main Menu PictBridge...
  • Page 41: Bluetooth Mode

    Understanding the Operator Panel Menus 60 x 80 mm 9 x 13 cm 10 x 15 cm 13 x 18 cm 20 x 25 cm Layout Specify the layout of photos on the printed page. Automatic* Borderless 1 Per Page 2 Per Page 3 Per Page 4 Per Page...
  • Page 42: Setup Mode

    Understanding the Operator Panel Menus 3. When the setting you want appears on the display, press the Select button to save the setting. From this You can: menu item: Enable Enable the printer to accept Bluetooth connections and allow the USB Bluetooth adapter to communicate with other Bluetooth-enabled devices.
  • Page 43: Setup Mode Menu

    Understanding the Operator Panel Menus Defaults Photo Print Size Set Defaults Network Setup Print Setup Page Wireless Setup Network Name Wireless Signal Quality Reset Network Adapter to Factory Defaults TCP/IP Menu Enable DHCP Set IP Address/View IP Address Set IP Netmask/View IP Netmask Set IP Gateway/View IP Gateway Network Time To access the Setup mode menu:...
  • Page 44: Device Setup Options

    Understanding the Operator Panel Menus Country Date/Time Host Fax Settings Button Beep Power Save Clear Settings Timeout For more information, see Device Setup Options. Defaults Change the default settings from the factory to settings you specify. Photo Print Size Set Defaults For more information, see Defaults Options.
  • Page 45: Defaults Menu

    Understanding the Operator Panel Menus Defaults Options You can specify your operator panel default settings by selecting Defaults from the Setup menu. Defaults Menu From this menu: You can: Photo Print Size Specify the size of your photo. Set Defaults Specify which settings to use for your printer.
  • Page 46: Maintenance Mode

    Understanding the Operator Panel Menus Enable DHCP Enable DHCP on your printer. Yes* NOTE: You cannot change or set an IP Address, IP Netmask, and IP Gateway if DHCP is enabled. Set IP Address Use the keypad to enter an IP address. Press the Select button to save your settings.
  • Page 47: Peer-To-Peer Networking

    Adding the Shared Printer on Other Network Computers Even without the Dell™ Internal Wireless Adapter 1000, your printer can still be shared with other users on the network. Connect the printer directly to a computer (the host computer) using the USB cable and enable it to be shared across the network through peer-to-peer sharing.
  • Page 48 Peer-to-Peer Networking To share the printer with other computers on the network, perform the following steps on the client computers: In Windows Vista: 1. Click ® Control Panel. 2. Click Hardware and Sound. 3. Click Printers. 4. Click Add a printer. 5.
  • Page 49: Loading Paper And Originals

    Loading Paper and Originals Loading Paper and Originals Loading Paper Understanding the Automatic Paper Type Sensor Loading Original Documents Loading Paper 1. Fan the paper. 2. Center the paper on the paper support. 3. Adjust the paper guides so they rest against the edges of the paper. NOTE: Do not pull on both paper guides simultaneously.
  • Page 50 Loading Paper and Originals 100 sheets of heavyweight The print side of the paper faces up. matte paper The paper guides rest against the edges of the paper. You select Automatic, Normal, or Photo print quality. 20 sheets of banner paper You remove all paper from the paper support before inserting banner paper.
  • Page 51: Understanding The Automatic Paper Type Sensor

    Loading Paper and Originals 25 sheets of photo/glossy The print side of the paper faces up. paper The paper guides rest against the edges of the paper. You select Automatic, Normal, or Photo print quality. 10 iron-on transfers You follow the loading instructions on the iron-on transfer packaging. The print side of the transfer faces up.
  • Page 52: Loading Original Documents

    Loading Paper and Originals The Printing Preferences dialog box opens. 3. On the Print Setup tab, select the paper size. 4. Click OK. The automatic paper type sensor is always on, unless you turn it off. To turn off the automatic paper type sensor for a specific print job: 1.
  • Page 53: On The Scanner Glass

    Loading Paper and Originals NOTE: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2. Adjust the paper guide on the ADF against the edges of the paper. ADF Paper Capacity Load up to Make sure:...
  • Page 54 Loading Paper and Originals 1. Open the top cover. 2. Place the document face down on the scanner glass. NOTE: Make sure the upper left corner of the front of the item aligns with the arrow on the printer. 3. Close the top cover. file:///T|/htdocs/systems/prn948/en/en/d0e3948.html[10/10/2012 11:05:32 AM]...
  • Page 55: Maintenance

    CAUTION: Before performing any of the procedures listed in this section, read and follow the safety information in your Owner's Manual. Dell™ ink cartridges are available only through Dell. You can order more ink online at www.dell.com/supplies or by phone.
  • Page 56 Maintenance 5. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them properly. 6. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
  • Page 57: Aligning Ink Cartridges

    Maintenance 9. Lower the printer unit until it is completely closed. Aligning Ink Cartridges Your printer automatically prompts you to align the ink cartridges when they are installed or replaced. You may also need to align ink cartridges when characters are not properly formed or are not aligned at the left margin, or when vertical or straight lines appear wavy.
  • Page 58: Cleaning The Ink Cartridge Nozzles

    Maintenance 3. Right-click the Dell 948 icon. 4. Click Printing Preferences. The Printing Preferences dialog box opens. 5. Click the Maintenance tab. 6. Click Align Ink Cartridges. 7. Click Print. An alignment page prints. The ink cartridges align when the page prints. You may discard the alignment page when the alignment is complete.
  • Page 59: Cleaning The Exterior Of The Printer

    Maintenance 5. Click the Maintenance tab. 6. Click Clean Ink Cartridges. The cleaning page prints. 7. If the print quality has not improved, click Clean Again. 8. Print your document again to verify the improved print quality. If you are still not satisfied with the print quality, wipe the nozzles with a clean, dry cloth, and then print your document again.
  • Page 60: Restoring Factory Default Settings

    Maintenance Restoring Factory Default Settings Menu settings marked with an asterisk (*) indicate the active settings. You can restore the original printer settings, often referred to as the factory default settings. 1. Make sure the printer is on. 2. From the operator panel, use the left and right Arrow buttons to scroll to SETUP, and then press the Select button 3.
  • Page 61: Printing Documents

    7. Click OK or Print. Printing Photos NOTE: Dell recommends you use a color cartridge and a photo cartridge for printing photos. 1. Turn on your computer and printer, and make sure they are connected. 2. Load paper with the print side facing up.
  • Page 62: Printing Envelopes

    Printing The Print dialog box opens. 4. Click Preferences, Properties, Options, or Setup (depending on the program or operating system). The Printing Preferences dialog box opens. 5. On the Print Setup tab, select Photo, and then select the dpi settings for the photo from the drop-down menu. NOTE: To print borderless photos, click the Borderless check box on the Print Setup tab, and then select the borderless paper size from the drop-down menu on the Advanced tab.
  • Page 63: Printing From A Bluetooth ® -Enabled Device

    For more information about the required software and drivers, please check the documentation of your PDA. Before you call Dell customer support, see the section for information on setting up a connection with a Bluetooth- enabled device. You can also visit the Dell Support website at support.dell.com. This website contains the latest documentation.
  • Page 64: Setting The Bluetooth Security Level

    Printing to the instructions included with the device for Bluetooth printing information. You cleared the contents of the Bluetooth device list. For more information, see Bluetooth Mode. The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list. When the Bluetooth security level is set to High, the printer saves a list of up to 8 Bluetooth devices that have previously set up a connection with the printer.
  • Page 65 Printing NOTE: A Bluetooth adapter is not included with the printer. 3. Use the left and right Arrow buttons to scroll to BLUETOOTH, and then press the Select button 4. Use the left and right Arrow buttons to scroll to Security Level, and then press the Select button 5.
  • Page 66: Printing Photos From A Pictbridge-Enabled Camera

    Printing 5. Set up the Bluetooth device to print to the printer. Refer to the instructions included with the device for Bluetooth printing setup information. 6. See the instructions included with the Bluetooth device to begin printing. NOTE: If the Bluetooth Security Level on the printer is set to High, you must enter a pass key. For more information, see Setting the Bluetooth Security Level.
  • Page 67: Printing A Banner

    Printing The Printing Preferences dialog box opens. 5. On the Advanced tab, select N-up from the Layout drop-down list. 6. From the Pages per sheet drop-down list, select how many pages you want to be printed on one sheet. 7. Select the Print Page Borders check box if you want borders between pages. 8.
  • Page 68: Printing A Booklet

    Printing from the Banner Paper Size drop-down list. 6. On the Print Setup and Advanced tabs, make any additional changes for your document. 7. After customizing your settings, click OK. The Printing Preferences dialog box closes. 8. Click OK or Print. NOTE: Once the printer begins printing, wait until you can see the leading edge of the banner exiting the printer, and then carefully unfold the paper down to the floor in front of the printer.
  • Page 69: Canceling A Print Job

    Printing 3. Take the next bundle from the stack, fold it in half, and then stack it with the front page down on top of the first bundle. 4. Stack the rest of the bundles with the front page down, one on top of the other, until the booklet is complete. 5.
  • Page 70: From The Printer

    XP, click Start ® Settings® Control Panel® Printers and Other Hardware® Printers and Faxes. In Windows 2000, click Start ® Settings® Printers. 2. Right-click the Dell 948 icon. 3. Click Open. 4. Select the job you want to cancel from the list that appears.
  • Page 71 In Windows XP, click Start ® Settings® Control Panel® Printers and Other Hardware® Printers and Faxes. In Windows 2000, click Start ® Settings® Printers. 2. Right-click the Dell 948 icon. 3. Click Open. 4. Select the job you want to cancel from the list that appears.
  • Page 72 Printing From the Maintenance tab: There are no print settings to set as default from the Maintenance tab. From here, you can Install, clean, and align ink cartridges. Print a test page. Get information on sharing your printer on a network. file:///T|/htdocs/systems/prn948/en/en/d0e4461.html[10/10/2012 11:05:37 AM]...
  • Page 73: Troubleshooting

    If the printer does not work, ensure that the printer is properly connected to the electrical outlet and computer, if using a computer. For more help and to check the latest information on troubleshooting your printer, please visit http://support.dell.com/support. Setup Problems Computer Problems Verify your printer is compatible with your computer.
  • Page 74 In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. If the printer does not appear in the list of printers, the printer software is not installed. Install the printer software. For more...
  • Page 75: Printer Problems

    3. Print a job to each of these print objects to see which printer is active. 4. Set that print object as the default printer: a. Right-click the Dell 948 icon. b. Click Set as Default Printer. 5. Delete the other copies of the print object by right-clicking the printer name and selecting Delete.
  • Page 76: Error Messages

    For more information, see Printing Photos From a PictBridge-Enabled Camera. Error Messages For more help and to check the latest information on troubleshooting your printer, please visit http://support.dell.com/support. Error Message: What it indicates: Solution: Computer Not Connected Attempting to scan or print Office files from a...
  • Page 77 Troubleshooting Photo Ink Low. Order Ink @ WWW.DELL.COM/SUPPLIES. Press to continue. Black and Color Ink Low. Order Ink @ WWW.DELL.COM/SUPPLIES. Press to continue. Photo and Color Ink Low. Order Ink @ WWW.DELL.COM/SUPPLIES. Press to continue. An ink cartridge is invalid.
  • Page 78: Clearing Paper Jams

    Contact Customer Support. For more number, an advanced error has occurred. information, go to http://support.dell.com/support. Clearing Paper Jams Paper jam in the paper path 1. Pull the paper firmly to remove it. If you cannot reach the paper because it is too far into the printer, lift the printer unit to open the printer.
  • Page 79 Troubleshooting 2. Firmly grasp the paper, and gently pull it from the printer. 3. Reinstall the duplex unit cover. 4. Press the Select button to continue printing. Paper jam near the ADF 1. Lift the ADF cover located to the left of the ADF input tray. 2.
  • Page 80: Printing Problems

    ® Control Panel. b. Click Hardware and Sound. c. Click Printers. In Windows XP, click Start® Control Panel® Printers and Other Hardware® Printers and Faxes. In Windows 2000, click Start® Settings® Printers. 2. Right-click the Dell 948 icon. file:///T|/htdocs/systems/prn948/en/en/d0e10686.html[10/10/2012 11:05:40 AM]...
  • Page 81: Copying Problems

    Troubleshooting 3. Select Printing Preferences. The Printing Preferences dialog box opens. 4. Click the Advanced tab. 5. From the 2-Sided Printing area, select Extend dry time. 6. Click OK. To apply this feature to your current duplex print job only: 1.
  • Page 82: Scanning Problems

    Loading Original Documents. Check paper sizes. Make sure the paper size being used matches the size you selected on the operator panel or the Dell All-In-One Center. Scanning Problems Check for blinking lights and error messages on the printer. For more information, see Error Messages.
  • Page 83 In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. If the printer does not appear in the list of printers, the printer software is not installed. Install the printer software. For more...
  • Page 84 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 2. Select Dell All-In-One Center. The Dell All-In-One Center opens. 3. Click See More Scan Settings, and then click Advanced.
  • Page 85: Faxing Problems

    Troubleshooting The Dell All-In-One Center opens. 3. From the Send scanned images to: drop-down menu, choose another application. NOTE: If the program you want to use is not listed, select Search for more in the drop-down menu. On the next screen, click Add to locate and add your program to the list.
  • Page 86: Networking Problems

    Troubleshooting If caller ID is not working, make sure that you selected the correct Caller ID pattern. The Caller ID detection pattern is determined by the country or region you selected during initial setup. If phones in your country use two detection patterns, call your telecommunications company to determine which pattern it subscribes to. 1.
  • Page 87: Memory Card Problems

    Troubleshooting Check your network connection. Make sure the printer is connected to a working network connection. Reboot the computer Turn off and restart the computer. Check the network adapter documentation for setup and usage information. Memory Card Problems Make sure that the type of memory card you are using can be used in the printer. For more information, see Printing From a Memory Card or USB Key.
  • Page 88: Improving Print Quality

    If you are not satisfied with the print quality of your documents, there are several different ways to improve the print quality. Use the appropriate paper. For example, use Dell™ Premium Photo Paper if you are printing photos with a photo ink cartridge.
  • Page 89: Saving Photos To Your Computer

    Printing From a Memory Card or USB Key Printing From a Memory Card or USB Key Printing Photos Printing Office Files Most digital cameras use a memory card to store photos. The printer supports the following memory cards: Compact Flash Type I and II Memory Stick Memory Stick PRO Memory Stick Duo (with adapter)
  • Page 90: Printing All Photos

    Printing From a Memory Card or USB Key 2. Use the left and right Arrow buttons to scroll to Save Photos, and then press the Select button 3. Press the Start button The Memory Card Manager is launched on your computer. 4.
  • Page 91 Printing From a Memory Card or USB Key If the memory card or USB key contains photos only, the printer automatically switches to PHOTO mode. If the memory card or USB key contains documents and photos, the display asks which files to print. Use the left and right Arrow buttons to scroll to Photos, and then press the Select button NOTE:...
  • Page 92 Printing From a Memory Card or USB Key NOTICE: Do not remove the memory card or turn off the printer until the photos you selected in the photo proof sheet have been printed. The proof sheet becomes invalid when the memory card is removed from the printer or anytime the printer is turned off.
  • Page 93: Environmental Specifications

    Specifications Specifications Overview Operating System Support Environmental Specifications Memory Specifications and Requirements Power Consumption and Requirements Media Types and Sizes Fax Mode Capabilities Cables Print and Scan Mode Capabilities Overview Memory 32 MB SDRAM 4 MB FLASH 4 MB Fax Connectivity USB 2.0 high-speed Duty cycle (average)
  • Page 94: Operating System Support

    ISDN (integrated service digital network) and cable modems are not fax modems and are not supported for faxing. Print and Scan Mode Capabilities Your printer can scan from 72 to 19,200 dpi. Although your printer has this capability, Dell™ recommends using the preset resolutions. Print and scan resolution...
  • Page 95: Media Types And Sizes

    Specifications Microsoft Windows XP 800 MHz Pentium/Celeron 500 MB Microsoft Windows 2000 800 MHz Pentium/Celeron 500 MB Media Types and Sizes Media type: Sizes supported: Load up to: Plain or heavyweight matte paper 100 sheets Letter: 8.5 x 11 inches (216 x 279 mm) A4: 8.27 x 11.69 inches (210 x 297 mm) Legal: 8.5 x 14 inches (216 x 355.6 mm) Banner paper...
  • Page 96 Specifications Cables Your printer uses a Universal Serial Bus (USB) cable (sold separately). file:///T|/htdocs/systems/prn948/en/en/d0e12058.html[10/10/2012 11:05:45 AM]...
  • Page 97: Copying Documents

    3. Load your original document. For more information, see Loading Original Documents. 4. In Windows Vista™: a. Click ® Programs. b. Click Dell Printers. c. Click Dell AIO Printer 948. ® In Windows XP or Windows 2000: file:///T|/htdocs/systems/prn948/en/en/d0e5583.html[10/10/2012 11:05:46 AM]...
  • Page 98: Copying Photos

    Copying Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 5. Select Dell All-In-One Center. The Dell All-In-One Center opens. 6. Select the number of copies (1–99), and then specify the color setting from the Copy drop-down menu.
  • Page 99: Copying A Two-Sided Document

    Copying 6. Click Preview Now. 7. Adjust the dotted lines to fit around the portion of the image you want to print. 8. Select the number of copies (1–99), and then specify the color settings from the Copy drop-down menu. 9.
  • Page 100 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 2. Select Dell All-In-One Center. The Dell All-In-One Center opens. 3. Select the number of copies (1–99) and color setting from the Copy drop-down menu.
  • Page 101 Copying Remove image patterns from magazines or newspapers (descreen). Reduce the background noise on your color document. 7. Click OK. 8. After customizing your settings, click Copy Now. file:///T|/htdocs/systems/prn948/en/en/d0e5583.html[10/10/2012 11:05:46 AM]...
  • Page 102: Dell Technical Support Policy

    Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus). Contacting Dell You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.
  • Page 103: Warranty And Return Policy

    Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Owner's Manual.
  • Page 104 If your printer is connected to a network: NOTE: This printer can only be attached to a network using a Dell™ Network Adapter (sold separately). a. Use the left and right Arrow buttons to scroll through the available computers to which your scan can be sent.
  • Page 105 4. Select Dell All-In-One Center. The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens.
  • Page 106 If your printer is connected to a network: NOTE: This printer can only be attached to a network using a Dell Network Adapter (sold separately). a. Use the left and right Arrow buttons to scroll through the available computers to which you want your scan to be sent.
  • Page 107 4. Select Dell All-In-One Center. The Dell All-In-One Center opens. NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button . The Dell All-In-One Center opens.
  • Page 108 1. Turn on your computer and printer, and make sure they are attached to the network. NOTE: Dell printers can only be attached to a network using a Dell Network Adapter (sold separately). 2. Load your original document. For more information, see Loading Original Documents.
  • Page 109: Editing Scanned Text Using Optical Character Recognition (Ocr)

    3. From the Maintenance tab, click Network Support. The Dell Networking Options dialog box opens. 4. From the Dell Networking Options dialog, click Change your PC name and PIN for network scanning. 5. Follow the instructions on the screen. 6. When you have specified a computer name or a PIN, click OK.
  • Page 110: Editing Scanned Images

    Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Select Dell All-In-One Center. The Dell All-In-One Center opens. 5. From the Send scanned image to: drop-down menu, select the program you want to use.
  • Page 111: Saving An Image On Your Computer

    Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Select Dell All-In-One Center. The Dell All-In-One Center opens. 5. From the Productivity Tools section, click Save an image on my computer.
  • Page 112 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Select Dell All-In-One Center. The Dell All-In-One Center opens. 5. Click Preview Now.
  • Page 113 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Click Dell All-In-One Center. The Dell All-In-One Center opens. 5. Click See More Scan Settings or See More Copy Settings.
  • Page 114: Changing Scan Settings

    Scanning c. Click Dell AIO Printer 948. In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 3. Click Dell All-In-One Center. The Dell All-In-One Center opens. 4. From the Productivity Tools section, click MagiChop - Save multiple photos.
  • Page 115 Scanning Select what kind of document is being scanned. Select a scan quality. 5. Click the Advanced button to change options such as paper size and quality. 6. To make any changes, click the following tabs: Click this tab: Scan Choose a color depth.
  • Page 116: Licensing Notice

    Software based in part on the work of the Independent JPEG Group. The Dell modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Dell- or third-party-copyrighted software in this printer.
  • Page 117 Licensing Notice Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.
  • Page 118 Licensing Notice such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License.
  • Page 119 Licensing Notice is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice.
  • Page 120 Licensing Notice Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public Licenses are intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.
  • Page 121 Licensing Notice 0. This License Agreement applies to any software library or other program which contains a notice placed by the copyright holder or other authorized party saying it may be distributed under the terms of this Lesser General Public License (also called "this License").
  • Page 122 Licensing Notice under the terms of Sections 1 and 2 above provided that you accompany it with the complete corresponding machine- readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange.
  • Page 123 Licensing Notice a. Accompany the combined library with a copy of the same work based on the Library, uncombined with any other library facilities. This must be distributed under the terms of the Sections above. b. Give prominent notice with the combined library of the fact that part of it is a work based on the Library, and explaining where to find the accompanying uncombined form of the same work.
  • Page 124 Licensing Notice SOFTWARE), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Libraries If you develop a new library, and you want it to be of the greatest possible use to the public, we recommend making it free software that everyone can redistribute and change.
  • Page 125 You can use your printer to send and receive faxes without having to connect to a computer. In addition, the Dell™ Fax Solutions Software is bundled in the Drivers and Utilities CD and should have been installed when you installed your printer software. You can also use this faxing software to send and receive faxes. For more information, Using the Dell Fax Solutions Software.
  • Page 126: Connecting Directly To A Telephone Wall Jack

    Faxing Setting Up the Printer With External Devices Connecting Directly to a Telephone Wall Jack 1. Connect one end of the phone cord to the FAX connector ( —lower connector). 2. Connect the other end of the phone cord to an active telephone wall jack. Connecting to a Telephone 1.
  • Page 127: What If I Have A Digital Subscriber Line (Dsl)

    You will not be able to use this port for additional devices in these countries. 5. From the operator panel or the Dell Fax Setup Utility, set the printer to answer fax calls after five rings. From the operator panel: a.
  • Page 128: Connecting To A Computer Modem

    3. Click Dell AIO Printer 948. ® In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. b. Select Dell Fax Setup Utility. The Dell Fax Setup Wizard Query dialog box opens. c. Click No.
  • Page 129: Sending A Quick Fax

    Faxing 1. Connect a phone cord from the FAX connector ( —lower connector) on the printer to an active telephone wall jack. 2. Remove the blue protective plug from the PHONE jack connector ( —middle connector). 3. Connect a phone cord from the computer modem to the PHONE jack connector ( —middle connector).
  • Page 130: Entering A Fax Number

    Click Dell AIO Printer 948. ® In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 5. Select Dell Fax Solutions. The Dell Fax Solutions Software dialog box opens. 6. Click Send a new fax.
  • Page 131 Click Dell AIO Printer 948. ® In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 5. Select Dell Fax Solutions. The Dell Fax Solutions Software dialog box opens. 6. Click Send a new fax.
  • Page 132 For more information, see Mode. Using Your Computer Use the Dell Fax Solutions Software to take advantage of advanced fax features. In addition to basic faxing, the Dell Fax Solutions Software also allows you to: Send a delayed fax Send electronic files and paper documents in a single fax operation...
  • Page 133: Receiving A Fax Automatically

    2. Click Dell Fax Solutions. The Dell Fax Solutions Software dialog box opens. 3. Click the appropriate links on the Dell Fax Solutions Software dialog box to accomplish your task. 4. Follow the instructions on the computer screen. Sending a Fax Through an Automated Answering System Some companies have automated answering systems that require you to respond to a series of questions to route you to the department you wish to call.
  • Page 134: Receiving A Fax Manually

    Use the left and right Arrow buttons to scroll to Off, and then press the Select button 3. When there is an incoming fax, press the Start button , or enter DELL# (3355#) on the keypad to accept the incoming fax. Printing a Long Fax...
  • Page 135 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Select Dell Fax Setup Utility. The Dell Fax Setup Wizard Query dialog box opens.
  • Page 136 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Select Dell Fax Setup Utility. The Dell Fax Setup Wizard Query dialog box opens.
  • Page 137: Using The Computer

    3. If you want to use the Fax Setup Utility Wizard to set up your printer for faxing, click Yes. The Fax Setup Utility Wizard Welcome dialog box opens. If you want to manually adjust your fax settings, click No. The Dell Fax Setup Utility dialog box opens. On this tab:...
  • Page 138: Using Speed Dial

    Faxing Select whether you want to forward a fax, or print it and then forward it. Specify a fax number to which faxes are forwarded. Manage blocked faxes. Choose to automatically resize oversize faxes so they print on one page, or keep the oversized fax to Printing/Reports scale and print on two pages.
  • Page 139 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Select Dell Fax Setup Utility. The Dell Fax Setup Wizard Query dialog box opens.
  • Page 140: Blocking Faxes

    Faxing b. If you want to add the contact to your list, click on an available number on the Speed or Group Dial Settings section. If you want to overwrite an existing entry on your list, click on the entry you want to change. c.
  • Page 141 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Select Dell Fax Setup Utility. The Dell Fax Setup Wizard Query dialog box opens.
  • Page 142 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Select Dell Fax Setup Utility. The Dell Fax Setup Wizard Query dialog box opens.
  • Page 143: Blocking Faxes Without Caller Id

    Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP or Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 4. Select Dell Fax Setup Utility. The Dell Fax Setup Wizard Query dialog box opens.
  • Page 144 Click Dell Printers. c. Click Dell AIO Printer 948. In Windows XP and Windows 2000: Click Start® Programs or All Programs® Dell Printers® Dell AIO Printer 948. 2. Click Dell Fax Solutions. The Dell Fax Solutions Software dialog box opens.

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