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NEC Storage Manager User Manual
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NEC Storage Manager User Manual

NEC Storage Manager User Manual

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NEC Storage Manager
User's Manual
IS004-13E

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  • Page 1 NEC Storage Manager User’s Manual IS004-13E...
  • Page 2 © NEC Corporation 2001-2004 No part of the contents of this book may be reproduced or transmitted in any form without permission of NEC Corporation. The contents of this book may be modified without notice in the future.
  • Page 3 • NEC Storage Manager Ver3.3 • NEC Storage BaseProduct Ver3.3 3. The NEC Storage Manager is referred to as iSM or Storage Manager in the text of this manual. Also, the NEC Storage series disk array subsystem is referred to as a disk array.
  • Page 4 6. Trademarks and registered trademarks • Microsoft® and Windows® are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. • HP-UX is a registered trademark of Hewlett-Packard Co. in the United States. • Solaris is a trademark or a registered trademark of Sun Microsystems, Inc. in the United States and other countries.

  • Page 5: Table Of Contents

    Contents Part I Installation and Setting ..........................I-1 Chapter 1 Server Installation ............................I-2 Operating Environment ............................I-2 Installation ................................I-3 Environment Setting..............................I-5 Chapter 2 Client Installation ............................I-24 Operating Environment ............................I-24 Installation and Setting ............................I-25 Relationship between Server and Client Versions ....................I-27 Part II Functions ..............................II-1 Chapter 3 Basic Functions .............................
  • Page 6 This page is intentionally left blank.

  • Page 8: Chapter 1 Server Installation

    Required capacity for operation: 100MB or more Recommended IIS FTP Publishing Service software Indispensable Storage series hardware Event log Storage Manager Disk array Operation log Executable file, batch file starting Client Mail server Mail transmission Figure 1-1 System Configuration Image When managing a disk array via FC, a fibre channel controller, a fibre channel cable and a driver of fibre channel controller are necessary as peripheral equipments.

  • Page 9: Installation

    Chapter 1 Server Installation To install the iSM server, follow the procedure below. To use the ESMPRO link function, install ESMPRO Agent ahead of the iSM server. If Alert Manager Main Service has been started before the iSM server is installed, terminate this service once to register the link function securely and then execute the following operations for installation.
  • Page 10 (3) Remove “Storage Manager Server” by using [Add/Remove Programs] ([Add or Remove Programs] for Windows Server 2003) in [Control Panel]. When the Storage Manager service is running, it will be automatically stopped. Even after iSM has been uninstalled, the environment definition files, operation log files, performance statistical information history files, performance statistical information summary files, performance optimization log files, and license-related files are not deleted.

  • Page 11: Environment Setting

    Chapter 1 Server Installation If you uninstall iSMvollist while iSMvollist and/or [Volume List Display] have been started, a message prompting to restart the system may appear. In this case, follow the instruction and be sure to restart the system. Environment settings are required to start up the iSM server. This document describes how to perform environment settings.
  • Page 12 Chapter 1 Server Installation (ii) (iii) (iv) Figure 1-2 Disk Array Subsystem List Screen [Automatic detection of Disk Array Subsystems connected by FC] When you select [Automatic detection of Disk Array Subsystems connected by FC], disk arrays with the FC connection are automatically detected and monitored.
  • Page 13 Chapter 1 Server Installation [Edit] button To modify a disk array, select a disk array you want to edit and click the [Edit] button, or double-click the disk array and edit it on the Edit screen (Figures 1-4 and 1-5). (vi) (vii) Figure 1-3 Disk Array Subsystem - Add Screen - 1...
  • Page 14 Chapter 1 Server Installation (ix) [Sub IP Address] In [Sub IP Address], up to two IP addresses can be specified for the disk arrays with two SVPs. iSM connects to the IP address or that specified for the host name (port number: 2730) to conduct monitoring. Figure 1-5 Disk Array Subsystem - Add Screen - 3 Disk Number Entry field In an entry field on the screen as shown in the figure above, specify a disk number.
  • Page 15 Chapter 1 Server Installation User information is set in the following screen. iSM server uses user information as an account. iSM server uses this information in order to identify the user who connects by iSM client. This information is composed of user names, passwords, and user levels (refer to explanation of the “User-Add”...
  • Page 16 Chapter 1 Server Installation [User List] [User List] displays the list of users currently registered. This user name is used for obtaining authorization to connect with an iSM server from an iSM client, and display and control the disk array information form the iSM client.
  • Page 17 Chapter 1 Server Installation Set link information to use the event link function. For details on the event link function, refer to 3.6 “Event Link”. Set link information on the Setting Utility screen shown below. To start the Setting Utility screen, select [Start] → [Programs] ([All Programs] for Windows Server 2003) → [Storage Manager Server] →...
  • Page 18 Chapter 1 Server Installation (ii) SMTP Server In [SMTP Server], specify the SMTP server to which mails are sent within 235 characters. (iii) SMTP Port In [SMTP Port], specify the port number of the SMTP server to which mails are sent. A value from 1 to 65535 can be specified.
  • Page 19 Chapter 1 Server Installation (2) Mail Header File Setting screen (ii) (iii) Figure 1-9 Mail Header File Setting Screen Mail header file contents Write the mail header file contents. For details, refer to Appendix B “Environment Definition Language”. (ii) [Save] button Saves the mail header file with the displayed contents and returns to the Link Information Setting screen (Figure 1-8).
  • Page 20 Chapter 1 Server Installation (3) Link-Add screen (ii) (iii) (iv) Figure 1-10 Link Item Addition Screen Action Level Select the execution level of the action performed for the message of iSM. (ii) Action Select the action (the sending of mail or the execution of a batch file or program) to be taken for the message of iSM.
  • Page 21 Chapter 1 Server Installation Set performance information on the Setting Utility screen shown below. Since the default values are recommended for the information, it is not necessary to make any settings on this screen in ordinary operation. To start the Setting Utility screen, select [Start] → [Programs] ([All Programs] for Windows Server 2003) → [Storage Manager Server] →...
  • Page 22 Chapter 1 Server Installation (ii) PSL Output Interval Specify the interval at which statistical information is collected and output to the statistical information history file. The default interval is 5 minutes. If changing the interval, specify a value from 1 to 60. (iii) Adjustment of Output Interval Statistical information may not be output at the currently specified interval if there are too many disk array components.
  • Page 23 To start the Setting Utility screen, select [Start] → [Programs] ([All Programs] for Windows Server 2003) → [Storage Manager Server] → [Setting Utility], or select [Server Menu] → [Setting Utility]. If having changed the environment setting, restart the iSM server. Information set on each screen is saved by clicking the [OK] button.
  • Page 24 Chapter 1 Server Installation • In [Agent Information], set information regarding agent management Receive SNMP Trap Select the receiving method in [Receive SNMP Trap]. SNMP trap is information sent from the disk array to notify the iSM server of state transition of hardware, etc. It is enabled only for disk arrays monitored by TCP/IP connection.
  • Page 25 Chapter 1 Server Installation Port Name Don’t Check: does not execute duplicated check. Check: executes duplicated check. • In [Log Information] specify information regarding logs. (vi) Log File Folder In [Log File Folder], specify a folder that saves a file for outputting operation logs of iSM server. To change the folder, use the [Browse] button to specify an existing folder.
  • Page 26 Chapter 1 Server Installation (ix) (xi) (xii) (xiii) (xiv) (xv) (xvi) (xvii) (xviii) (xix) Figure 1-13 Detailed Information Screen - 2 • In [File Transfer Information], specify information regarding the file transfer function. To transfer files between the iSM server and iSM client, the iSM internally uses the FTP through the following operations of the iSM client.
  • Page 27 Chapter 1 Server Installation FTP Password Specify the password of the user specified for [FTP User Name]. If using “anonymous” or “ftp” as the FTP user, specify the mail address. The FTP user password can be specified with up to 58 bytes. (xi) FTP Password Confirmation For confirmation, enter the same value as for [FTP Password].
  • Page 28 Temporary Folder: C:\Program Files\NEC\iSMsvr\etc\temp In this case, the temporary folder can be accessed through the path “/Program Files/NEC/iSMsvr/etc/temp” in the FTP. Thus, a virtual directory path need not be specified. Example 2: FTP Root Folder: C:\Program Files\NEC\iSMsvr\etc\temp Temporary Folder: C:\Program Files\NEC\iSMsvr\etc\temp In this case, the temporary folder can be accessed through the path “/”...
  • Page 29 Chapter 1 Server Installation The file transfer function of iSM is operated with FTP. An FTP command of Windows is used on the iSM client side and an FTP server of each OS is used on the iSM server. In this case, only active mode (PORT mode) is used as FTP data transfer function.

  • Page 30: Chapter 2 Client Installation

    Chapter 2 Client Installation Chapter 2 Client Installation (1) Network Environment Setting Because TCP/IP socket communication is used between the iSM server and iSM client, which are operated on the PC, TCP/IP connection environment with the concerned server should be bound for network environment definitions of personal computer.

  • Page 31: Installation And Setting

    CD-ROM drive:\CLIENT\XP\ Follow the instruction of the installer. The default destination of installation is “Program files\NEC\iSMClient” in the system drive. During installation, the Setup Type selection screen is displayed. You can select the basic function (including configuration setting) or the basic+extended function (including performance monitoring, replication, access control, LD Administrator, performance optimization, cache partitioning, and snapshot) on this screen.
  • Page 32 Chapter 2 Client Installation If the iSM client is installed in the environment in which ESMPRO Manager has been installed, a screen for confirming link with ESMPRO Alert Manager appears. Make setting on the screen as needed. For details, refer to 3.7.4 “Link between ESMPRO Manager and ESMPRO Alert Manager”. (6) After installation, various settings are needed on the Environment Settings screen.

  • Page 33: Relationship Between Server And Client Versions

    To uninstall the iSM client, follow the procedure below. Log on as the Administrator. Remove “Storage Manager Client” by using [Add/Remove Programs] ([Add or Remove Programs] for Windows XP/Windows Server 2003) in [Control Panel]. Because setting information etc. is not deleted, reinstallation is easy.
  • Page 34 Chapter 2 Client Installation This page is intentionally left blank. I-28...

  • Page 36: Part Ii Functions

    The configuration management of two or more disk arrays is possible in the iSM. Two or more disk arrays can be centrally monitored on the same view from the iSM client. Operation administrator Configuration display screens Storage Manager Logical disks Physical disks Controller (DAC)
  • Page 37 Chapter 3 Basic Functions (1) Display Function The display function shows the information of the disk array, physical resource configuration that configures the disk array and the information of logical disk recognized by a business server through an iSM client. (Table 3-1) Table 3-1 Display Information List Section Display Information...
  • Page 38 Chapter 3 Basic Functions Section Display Information Physical disk related Number (Group number - Position number) (Operating) status Capacity Rotation speed Product ID Product Rev Serial number RANK number (*2) Pool Number (*1) Pool Name (*1) Section (Rebuilding) Progress ratio Configuration logical disk list Controller related Component type (*3)
  • Page 39 Chapter 3 Basic Functions Toolbar Menu Bar Title Bar Information List Display Area Configuration Display Area Message Display Area Status Bar Figure 3-2 iSM Main Window (1) Title Bar Displays the element name currently selected in the configuration display area, in the following format: State - (element name) If more than one connection is defined, the Title Bar displays the nickname of a connection and the element name currently selected in the configuration display area, in the following format:...
  • Page 40 Chapter 3 Basic Functions (5) Configuration display area Displays the configuration (physical/logical) of the disk array as a management object in a configuration display area. The disk array as a management object is a disk array that is defined inside the iSM server that the iSM client connects to, and also displays the following configuration information of the disk array in a Tree View form divided into “Disk array layer”, “Component layer“, and “Individual Component layer“...
  • Page 41 Chapter 3 Basic Functions The component layer displays a list of components and each component’s operating/monitoring state with the icon. *1 Pool-related information is displayed if the disk array to be monitored is a disk array with pool. Individual component layer It displays the logical disk and physical disk list, and each operating status/monitoring state through icons.
  • Page 42 Chapter 3 Basic Functions Disk array information is displayed in both “Disk Array Subsystem list screen” which is displayed in the configuration display area and information list display areas, and “Disk Array Subsystem details information screen” which is displayed as disk array property information. In this section, each item displayed as disk array information is described.
  • Page 43 Chapter 3 Basic Functions Table 3-2 Display Icons Icon Status These icons are monitoring state where all disk array components are in normal status. The icon’s shape differs by disk array type. etc. This icon is a monitoring state where an event or fault (except critical fault) that needs “maintenance”...
  • Page 44 Chapter 3 Basic Functions (ii) Disk Array Subsystem Name Names for identifying disk arrays uniquely. An optional name can be set to the disk array. Refer to 3.3 “Nickname Setting” for setting method. (iii) State Displays integrated operating state in the whole disk array at “State” column. Ready: All disk array components are in normal operation.
  • Page 45 Chapter 3 Basic Functions (2) Disk Array Subsystem details information screen These screens (Figures 3-5, 3-6, and 3-7) are displayed if selecting (click the left button) optional disk array and selecting by right clicking → [Properties] (or [View]→ [Properties] from menu) in configuration display area and information list display, displaying detailed information of the disk array.
  • Page 46 Chapter 3 Basic Functions (iv) Product ID Displays the product model name (maximum of 16 characters) in the disk array. Product FW Rev Displays the Product Revision (4 characters) in the disk array. (vi) Serial Number Displays the product number (16 characters) in the disk array. (vii) SAA The identification information of disk array.
  • Page 47 Chapter 3 Basic Functions Even if a user has made a contract for the maintenance service, “0000000000” may be displayed depending on the combination of iSM and the disk array. (xiv) Revision of Storage Control Software Displays the revision of storage control software. Figure 3-6 Disk Array Subsystem Details Information-2 (xv) Access Control information Displays information on Access Control of the disk array.
  • Page 48 Chapter 3 Basic Functions Figure 3-7 Disk Array Subsystem Details Information-3 (xvi) Product state Displays the product information of the disk array. II-14...
  • Page 49 Chapter 3 Basic Functions When selecting (click the left button) the disk array in configuration display area, the screen (dashed line in Figure 3-8) is displayed and the operating state in each component is displayed. Figure 3-8 Component List Screen Icon (operating state/monitoring state of disk array component) Displays the operating state/monitoring state in each component with the icon next to component (pool (*1)/logical disk/physical disk/controller/disk enclosure).
  • Page 50 Chapter 3 Basic Functions Table 3-3 Display Icons Icon Status Component (pool) is in normal operation (*1) Component (logical disk) is in normal operation Component (physical disk) is in normal operation Component (controller) is in normal operation Component (disk enclosure) is in normal operation The event or fault (except critical fault) that needs “maintenance”...
  • Page 51 Chapter 3 Basic Functions (ii) Type Displays the disk array component such as “Pool (*1)”, “Logical Disk”, “Physical Disk”, “Controller” and “Enclosure” at “Type” column. (iii) State Displays the integrated operating state by the disk array component in “State” column. Ready: Entire disk array component is in normal operation.
  • Page 52 Chapter 3 Basic Functions Figure 3-9 Pool List Screen Icon (Pool Operating state/Monitoring state) Displays the operating state/monitoring state of pool with the icon next to pool number. Table 3-4 Display Icons Icon Status Pool is in normal operation An event whereby “caution” is needed occurs in pool “Fault”...
  • Page 53 Chapter 3 Basic Functions If a threshold excess occurred in pool for snapshot, the icon “ ” is displayed. If, however, the integrated operating state of pool is faulty or an event or fault (except critical fault) that needs “maintenance” occurred, the icon displays the integrated operating state.
  • Page 54 Chapter 3 Basic Functions (ix) Snapshot Capacity Displays the capacity of the snapshot reserve area in Gigabyte units (1 G byte=1,073,741,824 bytes) to 1 decimal place. (Truncate it at the second decimal place. However, displays 1 byte to 100 Megabytes as 0.1.) Snapshot Used Capacity Displays the used capacity of the snapshot reserve area in Gigabyte units (1 G byte=1,073,741,824 bytes) to 1 decimal place.
  • Page 55 Chapter 3 Basic Functions Name Displays the pool name. The display contents are the same as (1) “Pool list screen”. (ii) Pool Number Displays the pool number. The display contents are the same as (1) “Pool list screen”. (iii) Pool Type Displays the pool type.
  • Page 56 Chapter 3 Basic Functions (xi) Physical Disk List Displays information on the physical disks making up the target pool (physical disk number “PD group number (2 digits in hexadecimal) - physical disk number (2 digits in hexadecimal)” and state). If the expansion state of the pool is either Expanding or Expand-Fail, the physical disks subject to expansion are not displayed on the list.
  • Page 57 Chapter 3 Basic Functions (xii) Snapshot Capacity Displays the total snapshot capacity. The display contents are the same as (1) “Pool list screen”. (xiii) Snapshot Used Capacity Displays the used snapshot capacity. The display contents are the same as (1) “Pool list screen”. (xiv) Snapshot Threshold Displays the snapshot threshold.
  • Page 58 Chapter 3 Basic Functions The logical disk information is displayed in “logical disk list screen” which is displayed in the configuration display area and information list display area, and “logical disk details information screen” which is displayed as logical disk property information.
  • Page 59 Chapter 3 Basic Functions Icon (Operating state/Monitoring state of logical disk) Displays the operating state/monitoring state of logical disk with the icon next to logical disk number. Table 3-5 Display Icons Icon Status Logical disk is in normal operation An event whereby “Caution” is needed occurs in logical disk “Fault”...
  • Page 60 Chapter 3 Basic Functions Attn.(expand-fail): Fails in RANK expansion Fault: “Fault” occurs in logical disk Fault (media error): “Media fault” occurs in logical disk RAID Displays RAID type of logical disk in any of the following at “RAID” column. “0”: RAID 0 “1”: RAID 1...
  • Page 61 Chapter 3 Basic Functions (xi) Purpose Displays the purpose of a logical disk in any of the following at “Purpose” column. This column does not appear when ReallocationControl is not purchased. RPL: Logical disk to which only a pair for replication is set Snapshot: Logical disk to which only snapshot is set (BV) Link Volume:...
  • Page 62 Chapter 3 Basic Functions (2) Logical Disk details information screen These screens (Figures 3-13, 3-14, and 3-15) are displayed if selecting (click the left button) optional logical disk and selecting by right clicking → [Properties] (or [View]→[Properties] from menu) in configuration display area or information list display area, displaying detailed information of the logical disk.
  • Page 63 Chapter 3 Basic Functions RAID Displays the RAID type of logical disk. The display contents are the same as (1) “Logical Disk list screen”. If the pool to which the target logical disk belongs is a dynamic pool, displays the configuration ratio of the data disk and the parity disk after the RAID type, like “6(4+PQ)”.
  • Page 64 Chapter 3 Basic Functions (xvi) Physical Disk List The physical disk number “PD group number (2 hexadecimal digits) - physical disk number (2 hexadecimal digits)”, which configures target logical disk, and the status are displayed. For the disk arrays with pool, displays information on the physical disks contained in the pool to which the target logical disk belongs.
  • Page 65 Chapter 3 Basic Functions (ii) LD Set Displays the LD Set where the specified logical disk is bound. Figure 3-15 Logical Disk Details Information-3 The information related to snapshot is displayed. * The [Snapshot] tab is not displayed, if you do not buy snapshot (DynamicSnapVolume) or the selected logical disk is not a volume related to snapshot (a snapshot related volume is a volume of which snapshot type is BV, SV, LV, SDV, or SV*).
  • Page 66 Chapter 3 Basic Functions Logical Disk Name Displays the logical disk name (up to 24 characters) of the connecting logical disk. (vi) Snapshot Type Displays the snapshot type of the connecting logical disk. The display contents are the same as (1) “Logical Disk list screen”. II-32...
  • Page 67 Chapter 3 Basic Functions Physical disk information is displayed in “Physical Disk list screen” displayed in the configuration display area and information list display areas, and in “Physical Disk detailed information screen” displayed as physical disk property information. In this section, each item shown as physical disk information is described. (1) Physical Disk list screen The screen (dashed line in Figure 3-16) displayed when [Physical Disk] is selected (click the left button) in configuration display area and displays various attribute information such as operating state of physical disk and...
  • Page 68 Chapter 3 Basic Functions Icon (Operating state/Monitoring state of Physical Disk) Displays the operating state of physical disk with the icon next to the physical disk number. Table 3-6 Display Icons Icon Status Physical disk is in normal operation The event whereby “Preventive maintenance” is needed occurred in physical disk. This shows one alternative physical disk failed and the other alternative physical disk is used.
  • Page 69 Chapter 3 Basic Functions (vi) Pool Name Displays the name of the pool to which the physical disk belongs. * The name is displayed only for the disk arrays with pool. (vii) Classification Displays the classification of target physical disk in any of following at “Classification” column. Data: Physical disk that can be used as data area Spare:...
  • Page 70 Chapter 3 Basic Functions Number Displays the physical disk number. The display contents are the same as (1) “Physical Disk list screen”. (ii) State Displays the operating state of physical disk and the occurrence of event. The display contents are the same as (1) “Physical Disk list screen”.
  • Page 71 Chapter 3 Basic Functions The information of a controller is displayed on the following screens: Controller list screen that is displayed in the information list display area Controller detail information screen that is displayed as the information of controller’s properties This section explains items displayed as controller information.
  • Page 72 Chapter 3 Basic Functions Table 3-7 Display Icons Icon Status Component is in normal operation etc. (Ready) An event whereby “Attn” is needed occurred in component. (Offline) “Fault” occurred in component (If component type is Temperature Alarm, it (Fault) indicates abnormal temperatures.) These icons show that the disk array is in monitoring stop status or under etc.
  • Page 73 Chapter 3 Basic Functions (iv) State Displays the operating state in component related to controller in any of following at “State” column. Ready: Component of controller is in normal operation Attn.(nolicense): The program product “BaseProduct” has not been installed. (Displayed only for the Host Director) Attn.(rebuilding): Component of controller is in the data rebuilding state (Displayed only for Cache Module)
  • Page 74 Chapter 3 Basic Functions (2) Controller detail information screen Select (left-click on) an arbitrary controller in the information list display area, right-click on it, and select [Properties] (or [View] on the menu bar → [Properties]). The Controller properties screen (Figure 3-19) appears displaying the detailed information of the selected controller.
  • Page 75 Chapter 3 Basic Functions The information of a disk enclosure is displayed on the following screens: Disk enclosure list screen that is displayed in the information list display area Disk Enclosure properties screen that is displayed as the information of disk enclosure’s properties This section explains items displayed as disk enclosure information.
  • Page 76 Chapter 3 Basic Functions Table 3-9 Display Icons Icon Status Component (disk enclosure) is in normal operation. (Ready) Component is separated or does not exist (Offline) “Fault” occurred in component (If component type is Temperature Alarm, it (Fault) indicates temperature abnormalities or sensor fault.) These icons show that the disk array is in monitoring stop status or under (Ready) configuration setting.
  • Page 77 Chapter 3 Basic Functions (2) Disk Enclosure properties screen Select (left-click on) an arbitrary disk enclosure in the information list display area, right-click on it, and select [Properties] (or [View] on the menu bar → [Properties]). The Disk Enclosure properties screen (Figure 3-21) appears displaying the detailed information of the selected disk enclosure.

  • Page 78: State Monitoring

    For log output and link function, refer to sections 3.5 “Log Output” and 3.6 “Event Link” in this manual. Operation administrator Displays the occurrence of a failure. Configuration Storage Manager display screens Logical disks Polling/Trap Physical disk Occurrence of failure...
  • Page 79 Chapter 3 Basic Functions (1) Monitoring Events Status monitoring function provides a function which monitors generation / transition of event indicated in Table 3-11 for the components of disk array which is an object of control. Table 3-11 Monitoring Event List Section Component Element...
  • Page 80 Chapter 3 Basic Functions This section describes the instructions of status monitoring information display image and monitoring control operation in the iSM client. (1) Monitoring information display Information monitored by the iSM server is displayed as “Message Output” and “Status Value Reflection” via iSM client.
  • Page 81 Chapter 3 Basic Functions Table 3-12 Fault Status Reflection Disk Array Layer Component Layer Individual Component Layer Pool Serious Fault Fault Fault Controller Enclosure Pool Ready Ready (Maintenance) (Maintenance) Attention/Offline/I Controller Enclosure Pool Ready Ready Ready Controller etc. Enclosure etc. * Pool-related information is displayed if the disk array to be monitored is a disk array with pool.
  • Page 82 Chapter 3 Basic Functions (2) Monitoring Start/Stop In the iSM server, monitoring is automatically carried out for the disk array specified by the Environment Definition File (iSMsvr.conf) when the server starts-up. When you wish to temporarily stop/resume monitoring for the specific disk array due to maintenance or configuration changes, the following operation should be executed.

  • Page 83: Nickname Setting

    Once information is set, it can be acquired regardless of iSM rebooting because the preset name is recorded inside the disk array. Accounting/ARRAY1/MS00 Operation administrator Accounting/ARRAY1/MS01 Storage Manager Configuration display screen Accounting Logical disks operation...
  • Page 84 Chapter 3 Basic Functions This section explains the image of set information in the iSM client and the operation for setting information. (1) Disk Array Name Setting Disk array name can be set with the following procedure. Select (left-click on) the disk array (for which you want to set a name) in the configuration information display area (or the information list display area), right-click on it, and select [Settings] (or [Operation] on the menu bar →...
  • Page 85 Chapter 3 Basic Functions * Other Errors * When “Setting Failed (nn)” is displayed for setting process of disk array name, it is considered that the errors are detected after completion of I/O for disk array. Check by the browser whether the disk array setting has been executed, and set again if necessary.
  • Page 86 Chapter 3 Basic Functions In [New OS Type] or [New Name] Edit Box, input a logical disk name following the rules defined in (4) “OS Type/Logical Disk Name Setting Conditions and Naming Rules” and click [OK] button. As a result of the setting, the following information is displayed in the dialog. Table 3-14 Execution Result Dialog Message State...
  • Page 87 Chapter 3 Basic Functions If the logical disk to be set is a snapshot related volume (of which snapshot type is BV, SV, LV, SV*, or SDV), the OS type cannot be changed. The [New OS Type] edit box is grayed. Setting Conditions A logical disk name should be set according to the conditions below.
  • Page 88 Chapter 3 Basic Functions (iii) As a result of the setting, the following information is displayed in the dialog. Table 3-16 Execution Result Dialog Message State “Setting has been completed” Execution result is in normal “Setting information is incorrect” Parameter Error “Same name exists”...

  • Page 89: Fault Monitoring

    Chapter 3 Basic Functions All messages of iSM are outputted on the message display area of client screen during the client connection. These are the fault monitoring functions for each client disk array. This fault monitoring function is described below. The fault monitoring functions of iSM are the following.

  • Page 90: Log Output

    Chapter 3 Basic Functions A message of iSM is output to operation log and event log. The details of a log output are explained below. Log output function of iSM is as follows. Outputs messages to operation log. Outputs important messages to event log. Changes the output file when the size of an operation log exceeds the maximum.
  • Page 91 Chapter 3 Basic Functions (1) Log file One message output by iSM server is saved as one record into the outputting log file. When the log file exceeds the specified size, it is initialized after copying to a generation file. File size: 1 to 10 (MB) Default is 1MB;...
  • Page 92 Chapter 3 Basic Functions Example 2: File change processing when generation files are created up to 99 [Before file change processing] [After file change processing] Generation management file Generation management file Log file being output Log file being output Thu May 15 21 … [ EOF ] Log file is initialized Thu May 15 45 …...
  • Page 93 Chapter 3 Basic Functions (1) Record format of operation log Generating Blank Process Blank Message Blank Process Blank “iSM” Message “:” time Classifi- name number cation ch(24) ch(1) ch(10) ch(1) ch(7) ch(1) ch(10) ch(1) ch(3) ch(5) ch(1) Text ch(n) Table 3-17 Record Format (Operation Log) Size Data Type Contents...
  • Page 94 Chapter 3 Basic Functions (2) Output image to operation log (Log File) Thu May 15 17:30:29 2000 0000003258 Info iSMlogd iSM00000: This is example msg Thu May 15 17:30:29 2000 0000016305 Info iSMlogd iSM04030 : Last message repeated 2 times When the same message is continuously outputted for 3 times or more, a summarized record that shows the first message and number of times the message is outputted.
  • Page 95 Chapter 3 Basic Functions (1) Record format of event log: Format 1 Event Generating Blank “iSM : “ Process ID Blank Message Blank Process Classification time Classification name ch(m) ch(15) ch(1) ch(6) ch(10) ch(1) ch(7) ch(1) ch(10) Blank “iSM” Message “:”...

  • Page 96: Event Link

    Definitions can be changed dynamically on the Setting Utility screen, without the need to restart the iSM server. (For details, refer to 1.3 “Environment Setting”.) Operation administrator Operation administrator on remote site Storage Manager Program start Remote site Local site Report can be Trouble sent anywhere.
  • Page 97 In addition, when starting a batch file through the event link function, “Administrator” must be set to the account of “Storage Manager”. (1) Header File The header file is the form of the actual mail to transmit, and mainly describes the header part of the mail.
  • Page 98 Chapter 3 Basic Functions Mail address to input on the “FROM:” line must be a complete one that includes domain name. Various header lines in accordance with RFC822 can be written in the header part. Any contents can be described in the body part. The size of the whole header file must be less than 1KB.

  • Page 99: Esmpro Link

    Chapter 3 Basic Functions iSM has a function for linking with ESMPRO as described below. ESMPRO Agent needs to be installed in advance to a server where iSM operates. The ESMPRO link functions of iSM are as follows: Alert report to ESMPRO Manager Call of the iSM client function from ESMPRO Manager Fault report to the maintenance engineer at a disk array fault (Note) Report of an iSM message on ESMPRO Manager using ESMPRO Alert Manager...
  • Page 100 Chapter 3 Basic Functions Figure 3-28 Alert Report Screen (2) Call of the client functions of iSM from ESMPRO Manager When an iSM client is installed on the machine where ESMPRO Manager has been installed, an iSM client is registered to the ESMPRO operation window as an operation monitoring tool. This enables ESMPRO to perform integrated monitoring including business servers and storage.
  • Page 101 Chapter 3 Basic Functions ESMPRO Agent must be installed in advance on the server where iSM server runs when maintenance contract for a disk array is made. If a fault occurs in the disk array monitored by iSM, the fault report function that is one of the ESMPRO Agent functions can be used through event logs on a server machine.
  • Page 102 Chapter 3 Basic Functions (iii) When the following screen appears, click [Set]. Figure 3-31 Alert Type Link Setting Tool Screen-1 If the tool has already been set to make a report by ESMPRO Alert Manager, the following screen appears. Click [Cancel] to close the screen. Figure 3-32 Alert Type Link Setting Tool Screen-2 If the Alert Type Link setting tool is started in the environment where ESMPRO Manager is not installed, the following screen appears.

  • Page 103: Chapter 4 Server Menu

    The Server Menu is activated via the authority of a user in the Administrators group, by selecting the [Server Menu] in the [Storage Manager Server] in the [Programs] ([All Programs] for Windows Server 2003) folder from the [Start] button in the task bar.

  • Page 104: Functions

    Chapter 4 Server Menu This section explains the functions that can be performed through the iSM server menu. Environment setting is made by calling the Storage Manager Setting Utility to define the operating environment of the iSM server. The user must make the following definitions by using the Storage Manager Setting Utility before executing the iSM server: •...
  • Page 105 The function of information collection in the event of an iSM fault, collects log and trace information under the iSMgather directory of the directory where the iSM server is installed (typically c:\Program Files\NEC\iSMsvr\iSMgather). For measures against a fault, refer to 6.1 “Measures for Server Fault”.
  • Page 106 Chapter 4 Server Menu This page is intentionally left blank. II-72...

  • Page 108: Chapter 5 Normal Operation

    If you make the start of the batch file etc., by event link function, pay attention to the execution account of the service [NEC Storage Manager]. The execution account of executed batch file is regarded as the same account as the service [NEC Storage Manager].

  • Page 109: Client Start/Stop

    Select the [Start] menu → [Programs] ([All Programs] for Windows XP/Windows Server 2003) → [Storage Manager Client] → [Storage Manager Client], and the iSM client starts and the main window appears. If multiple connections are defined, a menu appears with nicknames added for the individual connections like [Storage Manager Client <connection-name>].
  • Page 110 Chapter 5 Normal Operation Figure 5-2 Environment Setting (Individual Setting) Screen Connection Name Enter the nickname for identifying a connection. (This item is mandatory if you specify multiple connections.) The specified connection name is displayed in the title bar of each client screen. When you have started multiple clients, you can determine which server the information on each screen is for from the connection name displayed in its title bar.
  • Page 111 Chapter 5 Normal Operation For a connection name, you cannot use a blank and those characters that cannot be used for a file name (\/:,;*?”<>|). If you enter a name containing an unusable character and click the [OK] button, an error dialog box is displayed; enter a connection name again.
  • Page 112 Chapter 5 Normal Operation (viii) Display Snapshot-volume (SV) [Display Snapshot-volume] sets whether to display snapshot-volume (SV) when Logical Disk List is displayed on the main window, the Pool Property screen or the Physical Disk Property screen. The default value is Display. This setting is enabled after the client is restarted.
  • Page 113 <<Re-creating an icon on the desktop>> Click [Start] → [Programs] ([All Programs] for Windows XP/Windows Server 2003) → [Storage Manager Client], and right-click the menu item for creating an icon on the desktop.
  • Page 114 For this reason, leave the menu item undeleted. The name of the icon to be created on the desktop must be in the format of “Storage Manager Client <connection name>”. If you create the icon name in another format, the icon on the desktop will not be deleted during uninstallation.
  • Page 115 Chapter 5 Normal Operation The iSM client has such functions as configuration monitoring, fault monitoring, performance monitoring, replication operation, configuration setting, and snapshot management. In the screen that is activated first, the configuration display area (upper left corner (i)) and the information list display area (upper right corner (ii)) correspond to configuration monitoring.

  • Page 116: Disk Array

    Chapter 5 Normal Operation The Volume List command can be executed independently on the server machines where iSM is not installed and reports disk array names and logical disk names of subsystem connected via the fibre channel (FC). This command can be used to obtain the relationship (hereafter referred to as the volume information) between Windows system information such as drive letters, HBT (host adapter number/bus number/target ID), LUNs, and physical disk numbers and disk array information such as logical disk name and disk array name.
  • Page 117 Chapter 5 Normal Operation (1) Startup of Volume List Input “iSMvollist” in the command line, and the Volume List will start. If no option is specified or the -? option is specified, the version information and option list are displayed as shown below.

  • Page 118: Volume List Command (Ismvollist)

    Chapter 5 Normal Operation • -dp option: Used to display relationships of the disk array specified by disk_array. They are displayed after sorting based on physical disk numbers. When a disk_number is specified, only relationships of the specified physical disk are displayed. •...
  • Page 119 Chapter 5 Normal Operation drive, path: Drive letter the user gives to a volume, or path name of an NTFS folder. You can give a drive letter and path names of multiple NTFS folders for a volume. This falls on [Path] on the screen display.
  • Page 120 Chapter 5 Normal Operation (1) Volume List Creation/Update When -cr option id specified, the volume information is updated. > iSMvollist –cr iSMvollist: Info: iSM11700: Please wait a minute. iSMvollist: Info: iSM11701: Volume list is created successfully. If another process is updating or referring to the volume list, the following error message will appear. iSM11751: Process_name has already started.
  • Page 121 Chapter 5 Normal Operation (3) Display of Volume Information Based on Logical Disk Number When -dl option is specified, the volume information is displayed after sorting based on the logical disk number. > iSMvollist -dl Storage4100/07 --- Volume Data Information --- LDN(h) LUN(h) Disk No.
  • Page 122 Chapter 5 Normal Operation * If the specified logical disk number does not exist, the following error message will appear. iSM11723: Specified ld_number does not exist in volume list data. (4) Display of Volume Information Based on Logical Disk Name When the -de option is specified, the volume information is displayed after sorting based on the logical disk name.
  • Page 123 Chapter 5 Normal Operation (5) Display of Volume Information Based on Drive Letter or Path Name of NTFS Folder When the -dd option is specified, the volume information is displayed after sorting data based on drive letters and path names of NTFS folders. >...
  • Page 124 Chapter 5 Normal Operation (6) Display of Volume Information based on Physical Disk Number When the -dp option is specified, the volume information is displayed based on the physical disk number. > iSMvollist -dp Storage4100/07 --- Volume Data Information --- Disk No.
  • Page 125 Chapter 5 Normal Operation (7) Display of Volume Information based on HBT and LUN When the -dh option is specified, the volume information is displayed based on the HBT and LUN. > iSMvollist -dh Storage4100/07 --- Volume Data Information --- LUN(h) LDN(h) Disk No.

  • Page 126: Volume List Display

    Chapter 5 Normal Operation For the description of each item, refer to (3) “Display of Volume Information Based on Logical Disk Number”. * When LUN is omitted and only HBT is specified but the specified HBT does not exist, the following error message will appear.
  • Page 127 Chapter 5 Normal Operation * If no volume list has been created, the following error message will appear. iSM11711: Volume list data does not exist. (9) Display of Volume Information on the Specified Logical Disk Number When -al option is specified, the volume information on the specified logical disk number is displayed. >...
  • Page 128 Chapter 5 Normal Operation (11) Display of Volume Information on the Specified Drive Letter or NTFS Folder Path Name When the -ad option is specified, the volume information on the specified drive letter or path name of an NTFS folder is displayed. >...
  • Page 129 Chapter 5 Normal Operation (13) Display of Volume Information on the Specified Mount Point Volume Name When -av option is specified, the volume information on the specified mount point volume name is displayed. > iSMvollist –av \\?\Volume{0e237a8f-5fb8-11d5-b1d7-009027520bce}\ LD Name OS Type Disk No.
  • Page 130 Chapter 5 Normal Operation When HBT and LUN are specified, only the information on the specified HBT and LUN is displayed. > iSMvollist -ah h5b1t0 1 LD Name OS Type Disk No. Disk Array Volume Name Path 0000h dev000 30000000000000020000 h5b1t0 000h disk1...
  • Page 131 Chapter 5 Normal Operation (16) Display of Property of Volume List When the -p option is specified, the property information of the volume list is displayed. > iSMvollist -p --- Property of Volume List File --- Version 3.2.001 Created 2004/03/12 09:38:46 Owner Host Name W2K3SERVER Disk Array...
  • Page 132 Chapter 5 Normal Operation * The version of the executed volume list command and the execution date are displayed on the first line. Each item is described below. Items may be added when a function is enhanced. Information displayed as [Disk Array List] : The same information as the -d option is displayed.
  • Page 133 (1) Starting the function of Volume List Display Click the [Start] button of Windows and select [Programs] ([All Programs] for Windows Server 2003) → [Storage Manager Volume List] → [Volume List Display]. (ii) The screen of Volume List Display appears.
  • Page 134 Chapter 5 Normal Operation Figure 5-9 shows the layout of the screen of Volume List Display. (ii) (vi) (iii) (vii) (viii) (ix) (xi) (xii) (xiii) (xiv) (xv) (iv) Figure 5-9 Layout of Volume List Display Screen (i) Title bar Displays the title of the Volume List Display function. (ii) Menu bar For details on each item of the menu bar, refer to 5.4.3 “Menu Item List”.
  • Page 135 Chapter 5 Normal Operation (vi) Disk Array Subsystem selection combo box Clicking the pull-down button displays the list of disk arrays currently registered in the Volume List file. (vii) Drive Letter/Path Name Displays path information in the Volume List file. (viii) Volume Name Displays volume names in the Volume List file.
  • Page 136 Chapter 5 Normal Operation This section explains the items on the menu bar of the screen of Volume List Display. File Create/Update Volume List 5.4.6 “Volume List Creation/Update” CSV Output of Information List 5.4.7 “CSV Output of Information List” Properties 5.4.8 “Display of Volume List Properties”...
  • Page 137 Starting the function of Volume List Display lists all the volume information of the Volume List. Execution procedure Click the [Start] button of Windows and select [Programs] ([All Programs] for Windows Server 2003) → [Storage Manager Volume List] → [Volume List Display]. (ii) The Volume List Display screen is started and volume information appears.
  • Page 138 Chapter 5 Normal Operation Click the pull-down button of Disk Array Subsystem selection combo box on the screen of Volume List Display, and select the target disk array. The information of only the selected disk array is displayed. Execution procedure Select the target disk array from the Disk Array Subsystem selection combo box on the screen of Volume List Display.
  • Page 139 Chapter 5 Normal Operation (ii) Clicking the [OK] button executes Create/Update Volume List. Clicking the [Cancel] button cancels Create/Update Volume List and returns to the screen of Volume List Display. (iii) The following message is displayed when the Volume List has been created/updated normally. Figure 5-13 Confirmation Screen for Create/Update Volume List (iv) Clicking the [OK] button returns to the screen of Volume List Display screen.
  • Page 140 Chapter 5 Normal Operation (iii) Specify the file name. The default file name is “vollist.csv”. (iv) Click the [Save] button to save the input information. Clicking the [Cancel] button returns to the Volume List Display screen without saving data. When the file is saved successfully, the following message is displayed: Figure 5-15 Confirmation Screen for CSV Output of Information List (vi) Clicking the [OK] button returns to the screen of Volume List Display.
  • Page 141 Chapter 5 Normal Operation To confirm properties of Volume List, select [File] → [Properties] on the screen of Volume List Display. Execution procedure (i) To display the following properties, select [File] → [Properties] on the screen of Volume List Display. (ii) To return to the screen of Volume List Display, click the [Close] button.
  • Page 142 Chapter 5 Normal Operation To select view or hide of the toolbar, select [View] → [Toolbar] on the screen of Volume List Display. View Figure 5-18 View of Toolbar Hide Figure 5-19 Hide of Toolbar To select display or hide of the status bar, select [View] → [Status bar] on the screen of Volume List Display. View Figure 5-20 View of Status Bar Hide...
  • Page 143 Chapter 5 Normal Operation To start the screen for defining the control volume, select [Operation] → [Define Control Volume] on the screen of Volume List Display. The control volume is a volume used to operate the data replication or snapshot function from a business server. If you do not use the data replication operation command or the snapshot operation command, you do not need to define the control volume.
  • Page 144 Chapter 5 Normal Operation Display Item Description LD-snapshot Information Displays information about LD snapshot. <Snapshot LD Information> LDN, OS Type, LD Name, Snapshot Attribute <Snapshot LD Detail Information> LDN, OS Type, LD Name, LD Capacity, Snapshot Attribute <Snapshot LD List> LDN, OS Type, LD Name, Snapshot Attribute <...
  • Page 145 Chapter 5 Normal Operation Display Item Description Controller Information Displays information about Controller. <Controller Information> Type, Abbr. Name, No., State, Info Common display information <BC Junction Box Information> <Power Supply Information> <Battery Information> <Fan Information> <Temperature Information> <Host Director Information> <Host Director/Port Information>...
  • Page 146 Chapter 5 Normal Operation Display Item Description Type, Abbr. Name, No., State Common display information <EC Junction Box Information> <Power Supply Information> <FAN Information> <Temperature Information> <Adapter Card Information> <Back Board Information> Type, Abbreviated Name, Number, State, Code Port Information Displays information about Port Information.
  • Page 147 Chapter 5 Normal Operation Display Item Description Current Segment Count, Allocatable Segment Count <Cache Segment List> Number, Segment Name, Max. Capacity, Min. Capacity, Allocated Capacity <Cache Segment Detail Information> Segment Number, Segment Name, Maximum Capacity, Minimum Capacity, Allocated Cache Capacity, LD Count, Total LD Capacity <Cache Segment/LD List>...
  • Page 148 Chapter 5 Normal Operation (1) Start of the iSMview command To start the command, enter iSMview in the command line. If an option is omitted, the program version and the usage are displayed as shown below. iSMview Version n.n.nnn Usage : iSMview -d [<Disk Array Name>] iSMview -l <Disk Array Name>...
  • Page 149 Chapter 5 Normal Operation This section explains the functions of the iSMview command and the corresponding options. -d option: Lists the information of the target disk array. To display the detailed information of the disk array, specify Disk Array Name. For details, refer to (1) “Display of a disk array list”...
  • Page 150 Chapter 5 Normal Operation -en option: Displays detailed information about a specified disk enclosure in a specified disk array. For details, refer to (18) “Display of detailed information about a specified disk enclosure”. -p option: Displays information about the ports of a specified disk array. For details, refer to (19) “Display of port information”.
  • Page 151 Chapter 5 Normal Operation The display items are as follows: Disk Array List Lists information about target disk arrays. Product ID: Displays the model names of the target disk arrays. Disk Array Name: Displays the individual names of the target disk arrays. Resource State: Displays one of the following indicating the highest-level one of events that have occurred in the disk array and the resources:...
  • Page 152 : available NEC Storage CachePartitioning(10TB) : available NEC Storage DynamicDataReplication Ver2(10TB) : available NEC Storage PerformanceOptimizer(10TB) : available NEC Storage RemoteDataReplication Ver2(10TB) : available NEC Storage RemoteDataReplication/DisasterRecovery(10TB) : available NEC Storage PerformanceMonitor : available NEC Storage ReallocationControl : available III-46...
  • Page 153 Chapter 5 Normal Operation The display items are as follows: Disk Array Detail Information Displays the detailed information of the specified disk array. Disk Array Name: Individual name of the disk array Resource State: Status of the disk array and resources For details, refer to (1) “Display of a disk array list”.
  • Page 154 NEC Storage CachePartitioning: Indicates that the license to use CachePartitioning has been granted. NEC Storage DynamicDataReplication: Indicates that the license to use DynamicDataReplication has been granted. NEC Storage DynamicSnapVolume: Indicates that the license to use DynamicSnapVolume has been granted.
  • Page 155 Chapter 5 Normal Operation * If no disk arrays exist, the error message as shown below is displayed. iSM11162:Disk Array Subsystem which can be operated by this program is not found. * If a specified disk array does not exist, the error message as shown below is displayed. iSM11163:Specified Disk Array Subsystem is not found.
  • Page 156 Chapter 5 Normal Operation * If no LDs have been bound in a specified disk array, the error message as shown below is displayed. iSM11173:LD doesn’t exist. * Refer to 3.3 “Nickname Setting” for details on the settings of OS Type and LD Name (logical disk name). (4) Display of detailed logical disk information If the -ln option is specified, the system displays detailed information about a specified logical disk.
  • Page 157 Chapter 5 Normal Operation Progress Ratio: Percentage of progress The system displays this item only when “LD State” indicates attn. (rebuilding, copy back, preventive copy, formatting, or expanding), and does not display the item in any other cases. RANK(h): Rank number. RANK(h), and Pool No.(h) and Pool Name are mutually exclusive. Pool No.(h): Pool number Pool Name:...
  • Page 158 Chapter 5 Normal Operation Cache Resident: If the LD is a cache resident disk, “yes” is displayed. If it is a general disk, “no” is displayed. PD List(h): Lists the PDs making up the target LD. Segment Number(h): Indicates the number of the cache segment to which a target LD belongs. Segment Name: Indicates the name of the cache segment to which a target LD belongs.
  • Page 159 Chapter 5 Normal Operation (5) Display of snapshot list information about a logical disk If the -sl option is specified, the system displays snapshot list information of logical disks about the specified disk array. # iSMview -sl Storage001 --- Snapshot LD Information --- LDN(h) OS Type LD Name Snapshot Attribute...
  • Page 160 Chapter 5 Normal Operation Snapshot LD Detail Information Displays detailed information about the specified LD. LDN(h): LD number OS Type: Displays the OS type for each LD. LD Name: Arbitrary identification information (logical disk name) for each LD acquired from the disk array LD Capacity: LD capacity...
  • Page 161 Chapter 5 Normal Operation attn.(rebuilding): The rebuilding of data is in progress. attn.(copy back): A spare disk is being copied in redundant state. attn.(preventive copy): Preventive exchange assignment processing is in progress. attn.(expanding): Logical expansion processing is in progress. attn.(expand-fail): A logical expansion error has occurred.
  • Page 162 Chapter 5 Normal Operation Partition List Lists information about the partitions of the specified RANK. Start Address(h): Start address of the LD or free area End Address(h): End address of the LD or free area Capacity: LD capacity in units of MBs LDN(h): The logical disk number is displayed in format of LD No.
  • Page 163 Chapter 5 Normal Operation (10) Display of detailed pool information If the -pln or -plm option is specified, the system displays detailed information about a specified pool. #iSMview -pln Storage001 00 --- Pool Detail Information --- Pool No.(h) : 0000 Pool Name : Pool01 Pool Type...
  • Page 164 Chapter 5 Normal Operation Partition List Lists information about the partitions of the specified pool. Start Address(h): Start address of the LD or free area End Address(h): End address of the LD or free area Capacity(GB): LD capacity in units of GBs. LDN(h): The logical disk number is displayed in format of LD No.
  • Page 165 Chapter 5 Normal Operation (12) Display of snapshot detailed information about pool If the -spln or -splm option is specified, the system displays snapshot detailed information about the specified pool. # iSMview -spln Storage001 0 --- Snapshot Pool Detail Information --- Pool No.(h) : 0001 Pool Name...
  • Page 166 Chapter 5 Normal Operation (13) List of physical disk information If the -h option is specified, the system lists information about the PDs of a specified disk array. #iSMview -h Storage001 --- PD List --- PDN(h) PD State Classification 00-00 ready data 00-01...
  • Page 167 Chapter 5 Normal Operation (14) Display of detailed physical disk information If the -hn option is specified, the system displays detailed information about a specified PD. #iSMview -hn Storage001 00-00 --- PD Detail Information --- PDN(h) : 00-01 Classification : data State : info.
  • Page 168 Chapter 5 Normal Operation (15) Display of controller information about a specified disk array If the -c option is specified, the system displays information about the controllers of a specified disk array. #iSMview -c Storage002 --- Controller Information --- Type Abbr.
  • Page 169 Chapter 5 Normal Operation Abbr. Name: Indicates the abbreviations of resources. BC_JB: BC Junction Box CHE: Cache module DAC_BB: Backboard DAC_BBU: Battery DAC_FANL: Fan (lower) DAC_FANU: Fan (upper) DAC_PS: Power supply DAC_TEMP_ALM: Temperature sensor Disk director Host director MAINTE_PC: Maintenance PC PANEL: Panel PCC:...
  • Page 170 Chapter 5 Normal Operation (16) Display of detailed information about a specified controller in a specified disk array If the -cn option is specified, the system displays detailed information about a specified controller in a specified disk array. Specify a disk array and controller as shown below. -cn <Disk Array Name>...
  • Page 171 Chapter 5 Normal Operation Number(h): Resource number State: Resource state ready: Normal state rebuilding: Rebuilding fault: Abnormal state Code(h): Code for identifying the resource type Capacity: Cache capacity Back Board (DAC_BB) # iSMview -cn Storage002 DAC_BB 00h --- Back Board Information --- Type : Back Board Abbreviated Name...
  • Page 172 Chapter 5 Normal Operation The display items are as follows: Battery Information Displays the detailed information of the battery. Type: Resource type (“Battery” is displayed.) Abbreviated Name: Abbreviation of the resource (“DAC_BBU” is displayed.) Number(h): Resource number State: Resource state ready: Normal state charge: Charging...
  • Page 173 Chapter 5 Normal Operation The display items are as follows: FAN Information Displays the detailed information of the fan (upper). Type: Resource type (“FAN” is displayed.) Abbreviated Name: Abbreviation of the resource (“DAC_FANU” is displayed.) Number(h): Resource number State: Resource state ready: Normal state fault: Abnormal state Code(h):...
  • Page 174 Chapter 5 Normal Operation The display items are as follows: Temperature Information Displays the detailed information of the temperature sensor. Type: Resource type (“Temperature” is displayed.) Abbreviated Name: Abbreviation of the resource (“DAC_TEMP_ALM” is displayed.) Number(h): Resource number State: Resource state ready: Normal state fault: Abnormal state Code(h):...
  • Page 175 Chapter 5 Normal Operation Host Director (HD) # iSMview -cn Storage002 HD 00h --- Host Director Information --- Type : Host Director Abbreviated Name : HD Number(h) : 00 State : ready Code(h) : 80 Director Location : HA00 Protocol : FC Port No.(h) : 00,01,02,03...
  • Page 176 Chapter 5 Normal Operation Host Director/Port Information Displays the detailed information of the port. Port No.(h): Port number Port Name: Port name Port Type: Port type RPL: Port for replication host: Port for a host State: Resource state ready: Normal state fault: Abnormal state Mode:...
  • Page 177 Chapter 5 Normal Operation Panel (PANEL) # iSMview -cn Storage002 PANEL 00h --- Panel Information --- Type : Panel Abbreviated Name : PANEL Number(h) : 00 State : ready Code(h) : b5-00 The display items are as follows: Panel Information Displays the detailed information of the panel.
  • Page 178 Chapter 5 Normal Operation (n) Replication Director (RD) # iSMview -cn Storage002 RD 02h --- Replication Director Information --- Type : Replication Director Abbreviated Name : RD Number(h) : 02 State : ready Code(h) : 80 Director Location : HA01 Port No.(h) : 00,01,02,03 The display items are as follows:...
  • Page 179 Chapter 5 Normal Operation Service Processor (SVP) # iSMview -cn Storage001 SVP 00h --- Service Processor Information --- Type : Service Processor Abbreviated Name : SVP Number(h) : 00 State : ready Code(h) : b3 --- Disk Array TCP/IP Information --- IP Address : 192.168.0.1 Subnet Mask...
  • Page 180 Chapter 5 Normal Operation SCSI Socket Information Displays information about the monitoring server. SCSI Socket Guard Invalid: Indicates that monitoring by the monitoring server is permitted (on/off). SCSI Socket Valid IP Address: IP address of the monitoring server that is permitted to perform monitoring SNMP Information Displays information about SNMP.
  • Page 181 Chapter 5 Normal Operation ready: Normal state fault: Abnormal state Code: Code for identifying the resource type (q) Ethernet HUB (EHUB) # iSMview -cn Storage002 EHUB 00h --- Ethernet HUB Information --- Type : Ethernet HUB Abbreviated Name : EHUB Number(h) : 00 State...
  • Page 182 Chapter 5 Normal Operation The display items are as follows: Disk Enclosure Information Displays information about resources. Resource Type: Displays one of the following as the resource type: Adapter Card: Adapter Back Board: Backboard EC Junction Box: Junction box of the extended cabinet FAN: Power Supply: Power supply...
  • Page 183 Chapter 5 Normal Operation The display items are as follows: Adapter Card Information Displays the detailed information of the adapter card. Type: Resource type (“Adapter Card” is displayed.) Abbreviated Name: Abbreviation of the resource (“DE_ADP” is displayed.) Number(h): Resource number State: Resource state ready: Normal state...
  • Page 184 Chapter 5 Normal Operation The display items are as follows: FAN Information Displays the detailed information of fan. Type: Resource type (“FAN” is displayed.) Abbreviated Name: Abbreviation of the resource (“DE_FAN” is displayed.) Number(h): Resource number State: Resource state ready: Normal state fault: Abnormal state Code(h): Code for identifying the resource type...
  • Page 185 Chapter 5 Normal Operation The display items are as follows: Temperature Information Displays the detailed information of the temperature sensor. Type: Resource type (“Temperature” is displayed.) Abbreviated Name: Abbreviation of the resource (“DE_TEMP_ALM” is displayed.) Number(h): Resource number State: Resource state ready: Normal state fault: Abnormal state Code(h):...
  • Page 186 Chapter 5 Normal Operation (19) Display of port information If the -p option is specified, the system displays information about the ports of a specified disk array. #iSMview -p Storage002 --- Port Information --- Port No.(h) Port Name Platform Port Mode Port State 00-00 10000000000000130100...
  • Page 187 Chapter 5 Normal Operation Port List Lists information about the Access Control (PORT mode) of the specified disk array. Port No.(h): Port number Port Name: Port name Port State: Port state Port Mode: Port mode * Port List is displayed for only the disk arrays of the 1100/1200/2100/2200/3100/4100 series. WWN List Lists information about the Access Control (WWN mode) of the specified disk array.
  • Page 188 Chapter 5 Normal Operation The display items are as follows: LD/Port List Lists information about the Access Control (PORT mode) of the specified LD. Port No.(h): Port number Port Name: Port name Port State: Port state Port Mode: Port mode * LD/Port List is displayed for only the disk arrays of the 1100/1200/2100/2200/3100/4100 series.
  • Page 189 Chapter 5 Normal Operation (22) Display of information about port Access Control (PORT mode) If the -ap option is specified, the system displays information about the Access Control (PORT mode) of a specified port. #iSMview -ap Storage001 00-00 --- Port Information --- Port No.(h) : 00-00 Port Name...
  • Page 190 Chapter 5 Normal Operation (23) Display of information about LD Set Access Control (WWN mode) If the -aw option is specified, the system displays information about the Access Control (WWN mode) of a specified LD Set. #iSMview -aw Storage001 WN:WIN_SET --- WWN Information --- Platform : WN...
  • Page 191 Chapter 5 Normal Operation (24) Display of information about LD Set Access Control If the -ac option is specified, the system displays information about the Access Control of a specified LD Set. #iSMview -ac Storage001 WN:WIN_SET --- LD Set Information --- Platform : WN LD Set Name...
  • Page 192 Chapter 5 Normal Operation (25) Display of Information about LD Administrator of a disk array If the -ra option is specified, the system displays information about LD Administrator of a specified disk array. #iSMview –ra Storage001 --- Reallocation Control Information --- Inaccessible LD Total Capacity : 24.0GB(28.0GB) --- LD Set Capacity Information --- Platform LD Set Name...
  • Page 193 Chapter 5 Normal Operation The display items are as follows. Reallocation Control Information Displays the total capacity of LDs that do not belong to the disk array LD Set. Inaccessible LD Total Capacity: Total capacity of LDs LD Set Capacity Information Displays information on LD Set of a disk array.
  • Page 194 Chapter 5 Normal Operation (26) Display of information about cache partitioning of a disk array If the -cp option is specified, the system displays information about cache partitioning of a specified disk array. #iSMview -cp Storage002 --- Cache Partitioning Detail Information --- Cache Partitioning Mode Allocatable Cache Capacity :2.00GB...
  • Page 195 Chapter 5 Normal Operation (27) Display of information about cache partitioning of a segment If the -cpn or -cpm option is specified, the system displays information about cache partitioning of a specified segment. #iSMview -cpn Storage002 01h --- Cache Segment Detail Information --- Segment Number(h) Segment Name :Segment1...
  • Page 196 Chapter 5 Normal Operation (28) Display of all configuration information If the -all option is specified, the system displays all information about a target disk array. #iSMview –all Storage001 #iSM 2004/01/01 00:00:00 ...Title and date Configuration List iSMview Version n.n.nnn ...Header [DiskArray] ...Section...
  • Page 197 Chapter 5 Normal Operation [Snapshot-Pool]: Displays information about pool snapshot. The display contents are equivalent to those displayed by the -spl/-spln option. [Controller]: Displays information about the controllers. The display contents are equivalent to those displayed by the -c/-cn option. [Enclosure]: Displays information about the disk enclosures.
  • Page 198 Chapter 5 Normal Operation The configuration information file output command (iSMcsv) outputs the configuration information of a disk array in the CSV format. Table 5-4 shows a list of files. This command creates a new directory and outputs the files shown in Table 5-4 in this directory.

  • Page 199: Configuration Display Command (Ismview)

    Chapter 5 Normal Operation File Name Description SnapshotPoolList.csv Information about snapshot pool * This file is not output when the DynamicSnapVolume license is not applied. SnapshotPool-SDV.csv Information about correspondence between snapshot pool and SDV * This file is not output when the DynamicSnapVolume license is not applied.
  • Page 200 Chapter 5 Normal Operation An example of executing the configuration information file output command is shown below. >iSMview -d --- Disk Array List --- Product ID Disk Array Name Resource State Monitoring S2300 Disk Array Storage001 ready running S4300 Disk Array Storage002 ready running >...
  • Page 201 Chapter 5 Normal Operation This section explains CSV output files. (1) Information about a disk array (DiskArray.csv) Outputs information about a disk array. Disk Array Name Resource State Vendor ID Product ID Product FW Revision Storage002 ready S4300 Disk Array 020B Serial Number 0000000921701126...
  • Page 202 Chapter 5 Normal Operation (2) Information about LDs (LDList.csv) LDN(h) OS Type LD Name LD Capacity LD Capacity(bytes) RAID Type LD State 0000 XXX000 3.9GB 4187593113 RAID1 attn.(rebuilding) 0001 XXX000 3.9GB 4187593113 RAID1 ready 0002 XXX0003 3.9GB 4187593113 RAID5 ready 0003 XXX0004 3.9GB...
  • Page 203 Chapter 5 Normal Operation (3) Information about PDs (PDList.csv) Outputs a list of PDs. PDN(h) Classification State Progress Ratio PD Capacity Vendor ID Product ID Product Revision Serial Number 00-00 data ready 33.2GB DK3000-0001 1234000A 00-01 data ready 33.2GB DK3000-0002 1234000B 00-02 spare...
  • Page 204 Chapter 5 Normal Operation (5) Information about pools (PoolList.csv) Outputs a list of pools. Pool No(h) Pool Name Pool Type RAID Type Pool State Expansion State Progress Ratio Pool Capacity 0000 Pool00 virtual RAID1 attn.(rebuilding) --- 14.5GB 0001 Pool01 virtual RAID1 attn.(rebuilding)\ --- 14.5GB...
  • Page 205 Chapter 5 Normal Operation (6) Information about ports (PortList.csv) Outputs a list of ports. Port No.(h) Port Name Platform Port Mode Port State 00-00 Port1 ready 00-01 Port2 ready 01-00 Port3 port ready 01-01 Port4 port ready The display items are as follows: Port No.(h): Port number Port Name:...
  • Page 206 Chapter 5 Normal Operation (9) Information about correspondence between PDs and LDs (PD-LD.csv) Outputs information about correspondence between PDs and LDs. PDN(h) LDN(h) OS Type LD Name 00-00 0016 pm_nx_drsys1 00-00 001c pm_nx_drsys2 00-00 001e pm_nx_drsys3 00-01 001f oracle_data01 The display items are as follows: PDN(h): PD number LDN(h):...
  • Page 207 Chapter 5 Normal Operation (11) Information about correspondence between pools and LDs (Pool-LD.csv) Outputs information about correspondence between LDs and pools. Pool No(h) LDN(h) Start Address(h) End Address(h) Capacity 0000 0000 00000000 00427fff 2128MB 0000 0001 00428000 0084ffff 2128MB 0000 0002 00850000 00c77fff...
  • Page 208 Chapter 5 Normal Operation (13) Information about correspondence between LD Sets and LDs (LDSet-LD.csv) Outputs information about correspondence between LD Sets and LDs. Platform LDSet Name LDN(h) LUN(h) OS Type LD Name Exp120rc 0000 0000 200000004C0123450000 Exp120rc 0001 0001 200000004C0123450001 Exp120rc 0002 0002...
  • Page 209 Chapter 5 Normal Operation (16) Information about cache partitioning (CachePartitioning.csv) Outputs information about cache partitioning. Cache Partitioning Mode Allocatable Cache Capacity Total Allocated Capacity 32.00GB 25.00GB Total Unallocated Capacity Total Minimum Capacity Current Segment Count 7.00GB 25.00GB The display items are as follows: Cache Partitioning Mode: Cache partitioning mode Allocatable Cache Capacity: Capacity of cache to be allocated...
  • Page 210 Chapter 5 Normal Operation (18) Information about correspondence between cache segments and LDs (CacheSegment-LD.csv) Outputs information about correspondence between cache segments and LDs. Segment Number(h) SegmentName LDN(h) OS Type LD Name DefaultSegment 0000 LD-RPL001 DefaultSegment 0000 LD-RPL002 DefaultSegment 0000 LD-RPL003 DefaultSegment 0000 LD-RPL004 DefaultSegment 0000...
  • Page 211 Chapter 5 Normal Operation (20) Information about snapshot LDs (SnapshotLDList.csv) Outputs information about LDs of the snapshot function. LDN(h) OS Type LD Name Snapshot Attribute LDN(h) OS Type LD Name Snapshot Attribute 0001 LD0001 0003 LD0003 0002 LD0002 0004 LD0004 0003 LD0003 0001...
  • Page 212 Chapter 5 Normal Operation Snapshot Control Capacity: Space used for controlling snapshot Snapshot Control Capacity(%): Space used for controlling snapshot (%) (22) Information about correspondence between snapshot pool and SDV (SnapshotPool- SDV.csv) Outputs information about pool of the snapshot function. Pool No(h) Pool Name LDN (h)
  • Page 213 Chapter 5 Normal Operation This command can be executed by the user who has an administrative right or the administrator for iSM. When output CSV files are displayed by using Excel, correct data may be included depending on the standard data format of Excel. Select [Data]-[Get External Data]-[Import Text File]-[Files of type]-[All Files] and then include the desired CSV files.

  • Page 214: Chapter 6 Measures In Abnormalities

    Chapter 6 Measures in Abnormalities Chapter 6 Measures in Abnormalities Detections and measures of software fault in the server program (iSM server) that may occur during the operation of iSM are mainly described herein. First, the server fault can be detected from the iSM client screen. The iSM server software fault is notified in the message display area on the iSM client main screen as a warning or an error message.
  • Page 215 Chapter 6 Measures in Abnormalities About the reason of this dialog, consider the following several • The environment setting mistake (information of the physical disk which not exists is set up. etc) About all above reason, refer to the event log and operation log. (2) Operating state check by Windows Task Manager Open the Windows Task Manager and check whether the iSM server is operating.
  • Page 216 Chapter 6 Measures in Abnormalities A disk array to be monitored is registered, during configuration, via specification of an IP address or host name (for TCP/IP connection) or specification of a disk and automatic detection (for FC-AL connection). If this description for connection is incorrect or it cannot be connected by fault, the iSM server cannot monitor the disk array.
  • Page 217 If asking for a check on the fault, gather the fault information according to 6.1.9 “Information Gathering Method when Server Fault with Unknown Cause”. * The iSM server becomes operable after the message “iSM01002 Storage Manager is ready” is output. * If the iSM server shuts down a function, the message “iSM01101 The function is not available.function=function- name”...
  • Page 218 “Configuration Setting Tool User’s Manual (GUI)”. iSMalived.exe ALIVEmail function ALIVEmail If this function is unavailable, a fault cannot be reported to the NEC Fielding by e-mail. (A maintenance contract is needed for a fault report.) iSMftd.exe File transfer function FileTransfer If this function is unavailable, the function to transfer files to/from the iSM clients cannot be used.
  • Page 219 Chapter 6 Measures in Abnormalities The following error can also occur. • The area overflow under the directory of installation destination directory\etc. Not only log files, but trace and internal socket paths at the time of the fault occurrence are stored here. So when the capacity is filled up, the iSM server will not work.

  • Page 220: Measures For Client Fault

    Chapter 6 Measures in Abnormalities Description herein is the detection and measures of client program (iSM client) that operate on a personal computer especially for software fault that may occur during the iSM operation. Basically a fault event is described to the user as a message dialog interactively. Individual dialog details are checked with the iSM client HELP.
  • Page 221 Chapter 6 Measures in Abnormalities Because the cause of client fault is unknown, necessary information for fault analysis should be gathered when you ask us to investigate. Select [Operation] → [Difficulty Information Gather] from the menu, and use the Difficulty Information Gather screen that starts to gather fault information.
  • Page 222 Chapter 6 Measures in Abnormalities This page is intentionally left blank. III-116...

  • Page 223: Appendix A Specifications

    Appendix A Specifications Appendix A Specifications An iSM server can monitor a maximum of 32 disk arrays. One iSM server can connect with a maximum of 32 iSM clients. Up to ten iSM clients can be started on a single PC at the same time. Depending on the execution-time environment (including the free memory space), however, the maximum number of clients may not be started simultaneously.

  • Page 224: Appendix B Environment Definition Language

    Appendix B Environment Definition Language Appendix B Environment Definition Language This section describes about the mail header file specified with the Link information used in the environment setting. For details of the environment setting, refer to Part I 1.3 “Environment Setting”. (1) Header File The header file is the form of the actual mail to transmit, and mainly describes the header part of the mail.

  • Page 225: Appendix C Notes

    Appendix C Notes Appendix C Notes Note on the iSM server are described below. One iSM server can be installed/operated in one server. One disk array should be controlled by one iSM server. If installing multiple disk arrays or installing an additional one, you need not run or add multiple iSM servers.

  • Page 226: Items About Client

    Appendix C Notes When a system is high load, the following phenomena may occur. • iSM server may terminate abnormally. In this case, Please re-start iSM server. • The display and operation by iSM client may be kept waiting. In this case, please re-perform after carrying out for a while.

  • Page 227: Index

    Index Disk Array Subsystem list screen......II-7, II-8 Disk Array Subsystem Name ......II-10, II-11 Disk Enclosure list screen ........II-7, II-41 Disk Enclosure properties screen ......II-43 display function ............II-3 abbreviated name (number)......II-38, II-42 display information list..........II-3 Access Control ..........
  • Page 228 Logical Disk list screen ........II-7, II-24 Product Rev ............... II-36 logical disk name............II-49 Progress Ratio ........II-21, II-27, II-29 logical disk naming rule ..........II-53 property of volume list ......... III-12, III-25 Logical Disk Number ..........II-25 Purpose ............II-27, II-29 logical disk setting conditions ........

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