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Table of Contents

Summary of Contents for Dell B5465dnf Mono Laser Printer MFP

Page 1 Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary...
Page 2: Table Of Contents
Contents Contents Safety information..................8 Learning about the printer.................10 Finding information about the printer....................10 Selecting a location for the printer......................11 Printer configurations..........................12 Understanding the basic functions of the scanner..................14 Using the ADF and scanner glass......................15 Understanding the printer control panel............16 Using the printer control panel.......................16 Understanding the colors of the indicator and Sleep button lights............16 Understanding the home screen......................17 Using the touch-screen buttons......................19...
Page 3 Contents Installing an Internal Solutions Port........................36 Installing a printer hard disk ..........................41 Removing a printer hard disk..........................45 Installing hardware options........................47 Order of installation............................47 Installing optional trays ............................47 Attaching cables............................50 Setting up the printer software.......................52 Installing the printer software ..........................52 Updating available options in the printer driver ....................52 Networking..............................53 Preparing to set up the printer on an Ethernet network..................53 Installing the printer on an Ethernet network ....................53...
Page 4 Contents Supported paper sizes ............................83 Supported paper types and weights.........................84 Printing......................86 Printing forms and a document.......................86 Printing from a flash drive........................87 Using specialty media..........................89 Printing confidential and other held jobs....................91 Printing information pages........................93 Canceling a print job..........................93 Copying......................95 Making copies............................95 Copying photos............................96 Copying on specialty media........................96 Customizing copy settings........................97...
Page 5 Using Eco‑Mode..............................223 Reducing printer noise............................224 Adjusting Sleep mode .............................225 Using Hibernate mode............................225 Adjusting the brightness of the printer display ....................226 Recycling..............................226 Recycling Dell products...........................226 Securing the printer..................227 Statement of Volatility..........................227 Erasing volatile memory........................227 Erasing non‑volatile memory........................228 Erasing printer hard disk memory......................228 Configuring printer hard disk encryption....................229...
Page 6 Contents Cleaning the printer ............................231 Cleaning the scanner glass..........................232 Checking the status of parts and supplies.....................234 Checking the status of parts and supplies on the printer control panel............234 Checking the status of parts and supplies from the Embedded Web Server ..........234 Estimated number of remaining pages....................234 Ordering parts and supplies........................234 Ordering supplies using the Supplies Ordering Utility ..................234...
Page 7 Contents Troubleshooting..................262 Understanding printer messages......................262 Solving printer problems........................279 Solving print problems..........................287 Solving copy problems..........................312 Solving fax problems..........................316 Solving scanner problems........................322 Solving home screen applications problems..................327 Embedded Web Server does not open....................327 Contacting technical support........................328 Appendix....................329 Index......................331...
Page 8: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 9 Safety information Refer service or repairs, other than those described in the user documentation, to a service representative. CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 10: Learning About The Printer
The printer software is located in the printer program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and technical Dell Support Web site—http://support.dell.com support: Support telephone numbers and hours of operation for your country or region can be found on the Support Web •...
Page 11: Selecting A Location For The Printer
What are you looking for? Find it here Software and Documentation CD • Software and Drivers—Certified drivers for my printer and installers for Dell printer software • Readme files—Last‑minute technical changes, or advanced technical reference materials for experienced users or technicians Dell Printer Supplies Web site–http://dell.com/supplies...
Page 12: Printer Configurations
Learning about the printer Right side 15 cm (6 in.) Front 39.4 cm (15.5 in.) Left side 15 cm (6 in.) Rear 15 cm (6 in.) 15 cm (6 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options.
Page 13: Basic Model
Learning about the printer Basic model Automatic document feeder (ADF) ADF tray ADF bin Standard bin Printer control panel 100‑sheet multipurpose feeder Standard 550‑sheet tray...
Page 14: Understanding The Basic Functions Of The Scanner
Learning about the printer Fully configured model The following illustration shows the maximum number of optional trays that are supported by the printer. For more information on other configurations, visit our Web site. Optional 550‑sheet trays Caster base Optional 2100‑sheet tray When using optional trays: •...
Page 15: Using The Adf And Scanner Glass
Learning about the printer Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two- Use the scanner glass for single‑page documents, book pages, sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 16: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the printer control panel Use the Display • View the printer status and messages. • Set up and operate the printer. Home button Go to the home screen. Sleep button Enable Sleep mode or Hibernate mode.
Page 17: Understanding The Home Screen
Understanding the printer control panel Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention.
Page 18 Understanding the printer control panel Touch Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. Arrows Scroll up or down. Forms and Favorites Quickly find and print frequently used online forms. Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state.
Page 19: Using The Touch-Screen Buttons
Understanding the printer control panel Feature Description Warning If an error condition occurs, then this icon appears. Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Toner Low or Cartridge Low. •...
Page 20: Other Touch-Screen Buttons
Understanding the printer control panel Other touch-screen buttons Touch Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen.
Page 21: Setting Up And Using The Home Screen Applications
Setting up and using the home screen applications Setting up and using the home screen applications Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active applications. Some applications are supported only in select printer models. Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server.
Page 22: Accessing The Embedded Web Server
Setting up and using the home screen applications Click Advanced > TCP/IP. Look for IPv4 Address. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
Page 23: Activating The Home Screen Applications
Embedded Web Server. For more information on accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 22. For detailed information on configuring and using the home screen applications, visit the Dell Support Web site at http://support.dell.com.
Page 24: Setting Up Card Copy
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.dell.com. Quickly and easily copy insurance, identification, and other wallet‑size cards.
Page 25: Using Myshortcut
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.dell.com. Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e- mail jobs.
Page 26: Setting Up Scan To Network
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.dell.com. Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations.
Page 27: Exporting And Importing A Configuration
Setting up and using the home screen applications Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen.
Page 28: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 29: Accessing The Controller Board
Additional printer setup Accessing the controller board Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 30 Additional printer setup Remove the shield. Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.
Page 31 Additional printer setup Reattach the shield, and then align the screws with the holes. Tighten the screws on the shield.
Page 32: Installing A Memory Card
Additional printer setup Close the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 33 Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Reattach the controller board shield, and then the controller board access cover.
Page 34: Installing An Optional Card
Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 35 Additional printer setup Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board access door.
Page 36: Installing An Internal Solutions Port
Additional printer setup Installing an Internal Solutions Port The controller board supports one optional Internal Solutions Port (ISP). Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 37 Additional printer setup Remove the metal cover from the ISP opening. Loosen the screw. Lift the metal cover, and then pull it out completely.
Page 38 Additional printer setup Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated firmly on the cage.
Page 39 Additional printer setup Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
Page 40 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly. Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded.
Page 41: Installing A Printer Hard Disk
Additional printer setup Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 42 Additional printer setup To install a printer hard disk onto the ISP: Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place.
Page 43 Additional printer setup To install a printer hard disk directly on the controller board cage: Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly.
Page 44 Additional printer setup Use the two provided screws to attach the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
Page 45: Removing A Printer Hard Disk
Additional printer setup Removing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 46 Additional printer setup Remove the screws holding the printer hard disk in place. Remove the printer hard disk. Set aside the printer hard disk.
Page 47: Installing Hardware Options
Additional printer setup Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 48 Additional printer setup Unpack the optional tray, and then remove all packing material. Pull out the tray completely from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Lock the wheels of the caster base to secure the printer, then align the printer with the tray, and then slowly lower the printer into place.
Page 49 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 50: Attaching Cables
Additional printer setup To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom. Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm.
Page 51 Additional printer setup Use the USB port Attach an optional wireless network adapter. Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. Organizing cables Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer.
Page 52: Setting Up The Printer Software
Using the Internet An updated printer software may be available at http://support.dell.com. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use.
Page 53: Networking
Additional printer setup Click the Configuration tab. Do either of the following: Click Update Now ‑ Ask Printer. • • Under Configuration Options, manually add any installed hardware options. Click Apply. For Macintosh users From the Apple menu, navigate to either of the following: •...
Page 54 Additional printer setup If the installation dialog does not appear after a minute, then launch the CD manually: Click , or click Start and then click Run. In the Start Search or Run dialog, type D:\setup.exe, where D is the letter of the CD or DVD drive. Press Enter, or click OK.
Page 55: Preparing To Set Up The Printer On A Wireless Network
Additional printer setup From the Apple menu, navigate to: System Preferences > Print & Fax Click +, and then navigate to: AppleTalk > select your printer > Add Preparing to set up the printer on a wireless network Notes: • Make sure your wireless network adapter is installed in your printer and working properly.
Page 56: Connecting The Printer Using The Wireless Setup Wizard
Additional printer setup Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. •...
Page 57: Connecting The Printer To A Wireless Network Using The Embedded Web Server
Additional printer setup Open a Web browser, and then type the IP address of your access point in the address field. Notes: • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Access the WPS settings.
Page 58: Changing Port Settings After Installing A New Network Internal Solutions Port
Additional printer setup Changing port settings after installing a new network Internal Solutions Port When a new Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
Page 59: Setting Up Serial Printing
Additional printer setup • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Add the printer. • For IP printing: From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan –...
Page 60: Verifying Printer Setup
Additional printer setup Set the COM port parameters. After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver. Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer. Open Device Manager.
Page 61: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 247 and “Storing paper” on page 83. Setting the paper size and type From the home screen navigate to: >...
Page 62 Loading paper and specialty media Squeeze, and then slide the width guide to the correct position for the size of the paper you are loading until it clicks into place. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Page 63 Loading paper and specialty media Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper you are loading. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides.
Page 64 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with printable side facedown for one‑sided printing. Note: Make sure paper or envelope is loaded properly.
Page 65 Loading paper and specialty media • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
Page 66 Loading paper and specialty media • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
Page 67: Loading The 2100-Sheet Tray
Loading paper and specialty media Insert the tray. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems. Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Page 68 Loading paper and specialty media Loading A5‑size paper Pull up and slide the width guide to the position for A5. Squeeze, and then slide the length guide to the position for A5 until it clicks into place.
Page 69 Loading paper and specialty media Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of paper you are loading.
Page 70 Loading paper and specialty media If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
Page 71 Loading paper and specialty media Squeeze, and then slide the length guide to the correct position for the paper size you are loading. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 72 Loading paper and specialty media One‑sided printing Two‑sided (duplex) printing • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
Page 73: Loading The Multipurpose Feeder
Loading paper and specialty media From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
Page 74 Loading paper and specialty media Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper you are loading. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
Page 75 Loading paper and specialty media Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. •...
Page 76 Loading paper and specialty media Load the paper or specialty media. Note: Slide the stack gently into the multipurpose feeder until it comes to a stop. • Load only one size and type of paper or specialty media at a time. •...
Page 77: Linking And Unlinking Trays
Loading paper and specialty media For custom- or Universal- size paper, adjust the width guides to lightly touch the sides of the stack. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Page 78: Creating A Custom Name For A Paper Type
Loading paper and specialty media Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray. • To unlink trays, make sure the paper size or type for the tray does not match that of the other tray. Click Submit.
Page 79 Loading paper and specialty media • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu > Custom Types. Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names.
Page 80: Paper And Specialty Media Guide
Paper and specialty media guide Paper and specialty media guide Notes: • Make sure the paper size, type, and weight are set correctly on the computer or printer control panel. • Flex, fan, and straighten specialty media before loading it. •...
Page 81: Selecting Paper
Paper and specialty media guide For 60–176 g/m (16–47‑lb) paper, grain long paper is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 82 Paper and specialty media guide • Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves through the printer) • Brightness and texture (look and feel) Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control over foreign matter.
Page 83: Storing Paper
Paper and specialty media guide Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.
Page 84: Supported Paper Types And Weights
Paper and specialty media guide Dimensions 550‑sheet 2100‑sheet Multipurpose Duplex Scanner Paper size tray tray feeder glass Folio 216x 330 mm (8.5 x 13 in.) Statement 140 x 216 mm (5.5 x 8.5 in.) 105 x 148 mm to Universal 216 x 356 mm (4.13 x 5.83 in.
Page 85 Paper and specialty media guide Paper type 550‑sheet tray 2100‑sheet Multipurpose Duplex Scanner glass tray feeder Plain Envelope Rough Envelope Paper Labels Vinyl Labels (Mixed) Pharmacy Labels Transparencies Print on transparencies by batches of up 20 to prevent them from sticking together. For more information, see “Tips on using transparencies”...
Page 86: Printing
Printing Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites”...
Page 87: Printing From A Flash Drive
Printing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 88: Supported Flash Drives And File Types
Printing • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display.
Page 89: Using Specialty Media
Printing Recommended flash drives File type Many flash drives are tested and approved for use with the printer. For more information, visit Documents: http://support.dell.com. • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp •...
Page 90: Tips On Using Labels
Printing – Have metal clasps, string ties, or folding bars. – Have an interlocking design. – Have postage stamps attached. – Have any exposed adhesive when the flap is in the sealed or closed position. – Have bent corners. – Have rough, cockle, or laid finishes.
Page 91: Printing Confidential And Other Held Jobs
Printing Source Printing Printable side Paper orientation Multipurpose feeder Two‑sided Facedown Load the sheet with the bottom edge entering the printer first. Note: Check with the manufacturer or vendor to determine whether the preprinted letterhead is acceptable for laser printers. Tips on using transparencies •...
Page 92 Printing Notes: • Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. • You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel.
Page 93: Printing Information Pages
Printing Modifying confidential print settings Note: This feature is available only in network printers or printers connected to print servers. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 94: Canceling A Print Job From The Computer
Printing Canceling a print job from the computer For Windows users Open the printers folder. Click , or click Start and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK. Double‑click the printer icon. Select the print job you want to cancel.
Page 95: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
Page 96: Copying Photos
Copying From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy >...
Page 97: Customizing Copy Settings
Copying Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > Load transparencies into the multipurpose feeder, and then touch Copy It.
Page 98: Making Copies Using Paper From A Selected Tray
Copying Making copies using paper from a selected tray Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 99: Reducing Or Enlarging Copies
Copying • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Navigate to: Copy to >...
Page 100: Adjusting Copy Quality
Copying From the Scale area, touch to decrease or increase the value by 1%. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. Note: Auto is the factory default setting. This automatically adjusts the scan image of the original document to fit the size of the paper onto which you are copying.
Page 101: Placing Separator Sheets Between Copies
Copying Collated Not collated Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 102 Copying Notes: • Make sure to set the paper size to letter, legal, A4, or JIS B5. • Make sure to set the copy size to 100%. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: •...
Page 103: Placing Information On Copies
Copying Placing information on copies Placing a header or footer on pages Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 104: Understanding The Copy Options
Copying Canceling a copy job while pages are being printed From the home screen, touch Cancel Job, or press on the keypad. Touch the job you want to cancel. Touch Delete Selected Jobs. Understanding the copy options Copy from This option opens a screen where you can select the paper size of the original document. •...
Page 105: Save As Shortcut
Copying Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. Copies This option lets you set the number of copies to be printed. Content This option lets you set the original document type and source. Select from the following content types: •...
Page 106 Copying • Custom Job—This combines multiple scanning jobs into a single job. • Edge Erase—This removes smudges or marks around the edges of a document. You can choose to remove an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan.
Page 107: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to e-mail Setting up the e-mail function Open a Web browser, and then type the printer IP address in the address field.
Page 108: Creating An E-Mail Shortcut
E-mailing Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 109: E-Mailing A Document
E-mailing E-mailing a document You can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen.
Page 110: Customizing E-Mail Settings
E-mailing Sending an e‑mail using the address book Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 111: Canceling An E-Mail
E-mailing From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > Done > Send as Touch the button that represents the file type you want to send. • PDF—Create a single file with multiple pages. •...
Page 112: Original Size
E-mailing Original Size This option lets you set the paper size of the documents you are going to e‑mail. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages). Darkness This option lets you adjust how light or dark your scanned documents are in relation to the original document.
Page 113: Page Setup
E-mailing Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. •...
Page 114: Faxing
Faxing Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book pages, two-sided (duplex) pages. small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax The following connection methods may not be applicable in all countries or regions.
Page 115: Initial Fax Setup
Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).
Page 116: Choosing A Fax Connection
Faxing Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 117 Faxing Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings that you want.
Page 118 Faxing Connected to different wall jacks PHONE LINE To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: •...
Page 119 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the port of the printer.
Page 120 Faxing Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
Page 121 Faxing Scenario 3: VoIP telephone service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 122 Faxing Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. •...
Page 123 Faxing Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 124 Faxing Scenario 5: Countries or regions with different telephone wall jacks and plugs Some countries or regions may have different types of telephone wall jack connectors than those that came with the printer. The standard wall jack adopted by most countries or regions is RJ-11. Your printer comes with the RJ-11 jack and a telephone cable with the RJ-11 plug.
Page 125 Faxing Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable that came with printer to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Page 126 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N...
Page 127 Faxing Connect the printer to any of the N ports. Connect one end of the telephone cable that came the printer to the port of the printer. Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
Page 128: Connecting To A Distinctive Ring Service
Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Page 129: Sending A Fax
Faxing Setting the date and time You can set the date and time so that they are printed on every fax you send. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
Page 130: Sending A Fax Using The Computer
Faxing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the home screen, touch Fax. Enter the fax number or a shortcut. Note: To add recipients, touch Next number, and then enter the recipient's telephone number or shortcut number, or search the address book.
Page 131: Sending A Fax Using The Address Book
Faxing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the printer control panel, press #, and then enter the shortcut number using the keypad. Touch Fax It.
Page 132: Creating Shortcuts
Faxing Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fax numbers. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 133: Making A Fax Lighter Or Darker
Faxing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 134: Canceling An Outgoing Fax
Faxing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax. Notes: • This option blocks all incoming faxes that have a private caller ID or have no fax name. •...
Page 135: Understanding The Fax Options
Faxing From the Held Fax Mode menu, select one of the following: • • Always On • Manual • Scheduled If you selected Scheduled, then continue with the following steps: Click Fax Holding Schedule. From the Action menu, select Hold faxes. From the Time menu, select the time you want the held faxes released.
Page 136: Delayed Send
Faxing Select from the following content sources: • Black/White Laser—The original document was printed using a mono laser printer. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. •...
Page 137 Faxing Using the advanced options Select from the following settings: • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you fax the document.
Page 138: Scanning
Scanning Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer using its Embedded Web Server.
Page 139 Scanning • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Navigate to: Settings > Other Settings area > Manage Shortcuts > FTP Shortcut Setup Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person.
Page 140: Scanning To A Computer Or Flash Drive
Scanning Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 141 Scanning The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer.
Page 142: Scanning To A Flash Drive
Scanning Open the printers folder. Click In the Start Search dialog, type Run. In the Run dialog, type control printers. Press Enter, or click OK. Depending on your operating system, click Add a device or Add a printer. Select your printer from the list. Note: To identify your printer, print a network setup page, and then look for “Fully Qualified Domain Name”...
Page 143: Understanding The Scan Options
Scanning Understanding the scan options This option lets you enter the IP address for the FTP destination. Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. File Name This option lets you type a file name for the scan image. Save As Shortcut This option lets you save the current settings as a shortcut by assigning a shortcut name.
Page 144 Scanning Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. • Orientation—This specifies the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation.
Page 145 Scanning • Transmission Log—This prints the transmission log or transmission error log. • Multifeed Sensor—This detects when the ADF picks more than one sheet of paper at a time, and then shows an error message. Note: This option is supported only in select printer models.
Page 146: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Menu Settings Page Active NIC Edit Security Setups General Settings Paper Size/Type Device Statistics Miscellaneous Security Copy Settings Standard Network Settings Configure MP Network Setup Page Fax Settings Standard USB...
Page 147: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to Manual Envelope appear as a menu setting.
Page 148: Paper Size/Type Menu
Understanding the printer menus Paper Size/Type menu Tray [x] Size Specify the paper size loaded in each tray. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS‑B5 • If two trays contain paper of the same size and type, and the trays have Letter the same settings, then the trays are automatically linked.
Page 149 Understanding the printer menus MP Feeder Size Specify the paper size loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Letter Size to appear as a menu.
Page 150 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded.
Page 151: Substitute Size Menu
Understanding the printer menus Default ADF Media Type Specify the media type being loaded in the ADF. Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper...
Page 152 Understanding the printer menus Transparency Texture Specify the relative texture of the transparencies loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded in a specific tray. Smooth Note: Normal is the factory default setting.
Page 153: Paper Weight Menu
Understanding the printer menus Heavy Texture Specify the relative texture of the heavy paper loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Rough/Cotton Texture Specify the relative texture of the rough or cotton paper loaded in a specific tray. Rough Note: Rough is the factory default setting.
Page 154 Understanding the printer menus Envelope Weight Specify the relative weight of the envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Letterhead Weight...
Page 155: Paper Loading Menu
Understanding the printer menus Paper Loading menu Card Stock Loading Determine and set two-sided printing for all print jobs with Card Stock as the paper type. Duplex Recycled Loading Determine and set two-sided printing for all print jobs with Recycled as the paper type.
Page 156: Custom Types Menu
Understanding the printer menus Custom [x] Loading Determine and set two-sided printing for all print jobs with Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. •...
Page 157: Custom Scan Sizes Menu
Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name, scan sizes, and options. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Scan Size Name Media Type Notes: ADF Media Type •...
Page 158: Reports Menu
Understanding the printer menus Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments.
Page 159: Network/Ports Menu
Understanding the printer menus Shortcut List Print a report containing information about configured shortcuts. Fax Job Log Print a report containing information about the last 200 completed faxes. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu.
Page 160 Understanding the printer menus Standard Network or Network [x] menu Note: Only active ports appear in this menu. All inactive ports are omitted. PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: •...
Page 161: Network Card Menu
Understanding the printer menus Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. Auto • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup OR Show and set the printer network settings.
Page 162: Tcp/Ip Menu
Understanding the printer menus Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: • “90 seconds” is the factory default setting. • A setting value of 0 disables the timeout. •...
Page 163: Ipv6 Menu
Understanding the printer menus Enable HTTP Server Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. WINS Server Address View or change the current WINS server address. Enable DDNS View or change the current DDNS setting.
Page 164: Wireless Menu
Understanding the printer menus Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter. To access the menu, navigate to: Network/Ports > Network [x] > Network [x] Setup > Wireless Wi‑Fi Protected Setup Establish a wireless network and enable network security.
Page 165: Standard Usb Menu
Understanding the printer menus Activate Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The AppleTalk name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server.
Page 166 Understanding the printer menus USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
Page 167 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 168 Understanding the printer menus Advanced Status Enable bidirectional communication through the parallel port. Notes: • On is the factory default setting. • Off disables parallel port negotiation. Protocol Specify the parallel port protocol. Standard Notes: Fastbytes • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.
Page 169 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 170 Understanding the printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...
Page 171: Smtp Setup Menu
Understanding the printer menus Parity Set the parity for serial input and output data frames. Even Note: None is the factory default setting. None Ignore Honor DSR Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. •...
Page 172: Security Menu
Understanding the printer menus Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
Page 173: Miscellaneous Security Settings Menu
Understanding the printer menus Edit Access Controls Control access to printer menus, firmware updates, held jobs, and other access points. Administrative Menus Function Access Management Solutions Cancel jobs at the Device Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out.
Page 174: Confidential Print Menu
Understanding the printer menus LDAP Certificate Verification Allow the user to request a server certificate. Demand Notes: • “Demand” means a server certificate is requested. If a bad certificate is Allow provided or if no certificate is provided, then the session is terminated Never immediately.
Page 175: Disk Wiping Menu
Understanding the printer menus Verify Job Expiration Set a limit on how long the printer stores print jobs needing verification. 1 hour 4 hours 24 hours 1 week Reserve Job Expiration Set a limit on how long the printer stores print jobs for printing at a later time. 1 hour 4 hours 24 hours...
Page 176 Understanding the printer menus Delete Log Specify whether or not audit logs are deleted. Note: Yes is the factory default setting. Configure Log Specify how and whether or not audit logs are created. Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog.
Page 177: Settings Menu
Understanding the printer menus Enable Authentication Change the authentication setting to On or Off. Note: Off is the factory default setting. Settings menu General Settings menu Display Language Set the language of the text appearing on the printer display. English Note: Not all languages are available for all printers, and you may Francais need to install special hardware for those languages to appear.
Page 178 Understanding the printer menus ADF Loaded Beep Specify whether or not the ADF sounds a beep when paper is loaded. Enabled Disabled Note: Enabled is the factory default setting. ADF Multi‑feed Sensor Detect when the ADF picks more than one sheet of paper at once. Note: On is the factory default setting.
Page 179 Understanding the printer menus Keyboard Specify a language and custom key information for the printer keyboard. The additional tabs enable access to accent marks and Keyboard Type symbols from the keyboard. English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska...
Page 180 Understanding the printer menus Displayed Information Specify what is displayed on the upper left and right corners of the home screen. Left side For the Left side and Right side menus, select from the following Right side options: Custom Text [x] None IP Address Hostname...
Page 181 Understanding the printer menus Displayed Information (continued) Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors. Waste Toner Bottle Select from the following options: Paper Jam Display Load Paper Service Errors Message to display Default Alternate Default...
Page 182 Understanding the printer menus Screen Brightness Specify the brightness of the printer control panel screen. 20–100 Note: 100 is the factory default setting. One Page Copy Set copies from the scanner glass to only one page at a time. Note: Off is the factory default setting. Output Lighting Set the amount of light from the standard bin.
Page 183 Understanding the printer menus Web Page Refresh Rate Specify the number of seconds between Embedded Web Server refreshes. 30–300 Note: 120 is the factory default setting. Contact Name Specify a contact name for the printer. Note: The contact name is stored on the Embedded Web Server. Location Specify the location of the printer.
Page 184 Understanding the printer menus Timeouts Set the printer to operate at a low power state. Hibernate Timeout Note: Disabled is the factory default setting in all countries. Disabled 1–3 hr 6 hr 1–3 days 1–2 weeks 1 month Timeouts Set the printer to Hibernate Timeout even when there is an active Ethernet or a phone connection.
Page 185 Understanding the printer menus Timeouts Set the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and Job Hold Timeout continues to print other jobs in the print queue. 5–255 Notes: • 30 is the factory default setting.
Page 186 Understanding the printer menus Press Sleep Button Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Do Nothing Sleep Notes: Hibernate • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lower power configuration.
Page 187: Copy Settings Menu
Understanding the printer menus Copy Settings menu Copy Settings menu items and descriptions Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting. Graphics Text/Photo Photo Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting.
Page 188 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Notes: Legal • Letter is the U.S. factory default setting. Executive • A4 is the international factory default setting. Folio Statement Oficio (Mexico) Universal Auto Size Sense JIS B5 Difficult Media Letter Difficult Media A5...
Page 189 Understanding the printer menus Output Bin Specify the standard bin to be used for the copy job. Standard Bin Notes: Bin [x] • Standard Bin is the factory default setting. • Bin [x] only appears when at least one optional bin is installed. Number of Copies Specify the number of copies for the copy job.
Page 190: Fax Settings Menu
Understanding the printer menus Auto Center Automatically center the content on the page. Note: Off is the factory default setting. Contrast Specify the contrast used for the copy job. 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Create a mirror image of the original document.
Page 191 Understanding the printer menus Memory Use Define the allocation of non-volatile memory between sending and receiving fax jobs. All receive Notes: Mostly receive • “Equal” is the factory default setting. This splits the memory for sending and Equal receiving fax jobs into equal amounts. Mostly send •...
Page 192 Understanding the printer menus Fax Cover Page Configure the fax cover page. Fax Cover Page Note: “Off by default” is the factory default setting for all Fax Cover Page options. Off by default On by default Never use Always use Include to Field Include from Field From...
Page 193 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 194 Understanding the printer menus Dialing Prefix Rules Establish a dialing prefix rule. Prefix Rule [x] Automatic Redial Specify the number of times the printer tries to send the fax to a specified number. 0–9 Note: 5 is the factory default setting. Redial frequency Specify the number of minutes between redials.
Page 195 Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible.
Page 196 Understanding the printer menus Separator Sheets Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting. Before Job After Job Separator Sheet Source Specify where the printer picks the separator sheet. Tray [x] Note: Tray 1 is the factory default setting.
Page 197 Understanding the printer menus Fax Log Settings Transmission Log Enable printing of a transmission log after each fax job. Print log Note: Print log is the factory default setting. Do not print log Print only for error Receive Error Log Enable printing of a receive error log following a receive error.
Page 198: E‑Mail Settings Menu
Understanding the printer menus Ringer Volume Control the fax speaker ringer volume. Note: On is the factory default setting. Answer On All Rings Specify ring patterns when the printer is answering calls. Single Ring Only Note: All Rings is the factory default setting. Double Ring Only Triple Ring Only Single or Double Rings Only...
Page 199 Understanding the printer menus E‑mail Server Setup Define the e‑mail server path name; for example: /directory/path. Web Link Setup Note: The characters * : ? < > | are invalid entries for a path name. Server Login Password Path File Name Web Link Format Specify the format of the scanned file.
Page 200 Understanding the printer menus Original Size Specify the paper size of the document being scanned. Letter Notes: Legal • A4 is the international factory default setting. Executive • Letter is the U.S. factory default setting. Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5...
Page 201 Understanding the printer menus Photo Default Set the quality of a photo image in relation to file size and the quality of the image. 5–90 Note: 50 is the factory default setting. E‑mail images sent as Specify how the images are sent. Attachment Note: Attachment is the factory default setting.
Page 202: Ftp Settings Menu
Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible on a scanned image.
Page 203 Understanding the printer menus Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Resolution Specify the quality of the scan in dots per inch (dpi). 75 dpi Note: “150 dpi”...
Page 204 Understanding the printer menus Sides (Duplex) Specify the page orientation of text and graphics. Notes: Long Edge • Off is the factory default setting. Short Edge • Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape ).
Page 205 Understanding the printer menus File Name Enter a base file name. Note: The limitation is 53 characters. Custom Job Scanning Copy a document that contains mixed paper sizes into a single scan job. Note: Off is the factory default setting. Scan Preview Specify whether a preview will appear on the display for scan jobs.
Page 206: Flash Drive Menu
Understanding the printer menus Flash Drive menu Scan Settings Format Specify the format of the file to be sent through FTP. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version of the PDF file to be sent through FTP.
Page 207 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Auto Size Sense Mixed Sizes JIS B5 Difficult Media Letter Difficult Media A5...
Page 208: Print Settings
Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: •...
Page 209 Understanding the printer menus Paper Source Set a default paper source for all print jobs. Tray [x] Note: Tray 1 is the factory default setting. MP Feeder Manual Paper Manual Envelope Collate Stack the pages of a print job in sequence when printing multiple copies. 1,1,1 ‑...
Page 210: Setup Menu
Understanding the printer menus Separator Sheets Specify whether to insert blank separator sheets. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to Between Pages “1,2,3 ‑...
Page 211 Understanding the printer menus Print Area Set the logical and physical printable area. Normal Notes: Fit to Page • Normal is the factory default setting. When attempting to Whole Page print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Page 212: Finishing Menu
Understanding the printer menus Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the default for all print jobs. 1 sided Notes: 2 sided • “1 sided” is the factory default setting. • You can set two‑sided printing from the software program. For Windows users: Click File >...
Page 213: Quality Menu
Understanding the printer menus Separator Source Specify the paper source for separator sheets. Tray [x] Notes: Manual Feeder • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a menu setting.
Page 214 Understanding the printer menus Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts. Fonts Note: Off is the factory default setting. Horizontally Vertically Both directions Isolated Toner Darkness Lighten or darken the printed output.
Page 215 Understanding the printer menus Accounting Log Frequency Determine and set how often a log file is created. Weekly Note: Monthly is the factory default setting. Monthly Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires. None Note: None is the factory default setting.
Page 216: Utilities Menu
Understanding the printer menus Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk. Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Page 217: Postscript Menu
Understanding the printer menus XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting.
Page 218: Pcl Emul Menu
Understanding the printer menus PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu. Resident Notes: Disk • “Resident” is the factory default setting. Resident shows the factory Download default set of fonts downloaded in the RAM. Flash •...
Page 219 Understanding the printer menus PCL Emulation Settings Specify the number of lines that print on each page. Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
Page 220: Html Menu
Understanding the printer menus Tray Renumber Display the factory default setting assigned to each tray or feeder. View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper Default = 2...
Page 221: Image Menu
Understanding the printer menus Font Size Set the default font size for HTML documents. 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scale the default font for HTML documents. 1–400% Notes: •...
Page 222: Help Menu
The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. They contain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.dell.com. Menu item Description...
Page 223: Saving Money And The Environment
Saving money and the environment Saving money and the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.
Page 224: Reducing Printer Noise
Saving money and the environment Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 225: Adjusting Sleep Mode
Saving money and the environment Adjusting Sleep mode To save energy, decrease the number of minutes before the printer enters Sleep mode. Select from 1 to 120 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Page 226: Adjusting The Brightness Of The Printer Display
In the Screen Brightness field, enter the brightness percentage you want for the display, and then touch Submit. Recycling Recycling Dell products To return Dell products for recycling: Visit our Web site at www.dell.com/recycle. Select your country or region. Follow the instructions on the computer screen.
Page 227: Securing The Printer
Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Page 228: Erasing Non-Volatile Memory
Securing the printer Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: Turn off the printer. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
Page 229: Configuring Printer Hard Disk Encryption
Securing the printer Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Page 230: Finding Printer Security Information
Securing the printer Finding printer security information In high-security environments, you may need to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, see the Embedded Web Server Administrator’s Guide.
Page 231: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 232: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Remove the white underside of the scanner cover.
Page 233 Maintaining the printer Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Reattach the white underside of the scanner cover. Wipe the areas shown, and then let them dry. 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass...
Page 234: Checking The Status Of Parts And Supplies
Maintaining the printer 4 White underside of the ADF cover Close the scanner cover. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies >...
Page 235: Ordering Supplies Using Printer Home
Click All Programs or Programs, and then select the printer program folder from the list. Select your printer, and then navigate to: Dell Printer Home > Maintenance > Order supplies From the Order Printer Supplies dialog, do any of the following: •...
Page 236: Replacing Supplies
Maintaining the printer Replacing supplies Replacing the toner cartridge Lift the front cover, and then pull down the multipurpose feeder door. Pull the cartridge out of the printer using the handle.
Page 237 Maintaining the printer Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 238 Maintaining the printer Close the multipurpose feeder door and the front cover.
Page 239: Replacing The Imaging Unit
Maintaining the printer Replacing the imaging unit Lift the front cover, and then pull down the multipurpose feeder door. Pull out the toner cartridge from the printer using the handle.
Page 240 Maintaining the printer Lift the blue handle, and then pull out the imaging unit from the printer. Unpack the new imaging unit, and then shake it. Remove all packing material from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 241 Maintaining the printer Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 242: Moving The Printer
Maintaining the printer Close the multipurpose feeder door and the front cover. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 243: Moving The Printer To Another Location
Maintaining the printer • If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place. •...
Page 244: Managing The Printer
Managing the printer Managing the printer Managing printer messages Use the Status Messenger application to view error messages requiring your intervention on your printer. When there is an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information. If you installed Status Messenger with your printer software, then the application launches automatically when the software installation is completed.
Page 245: Setting Up E-Mail Alerts
Managing the printer • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Check the virtual display that appears in the top left corner of the screen. The virtual display works as an actual display would work on a printer control panel. Setting up e‑mail alerts Configure the printer to send you e‑mail alerts when the supplies are getting low or when the paper needs to be changed or added, or when there is a paper jam.
Page 246: Restoring Factory Default Settings
Managing the printer • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply conditions. •...
Page 247: Clearing Jams
Clearing jams Clearing jams Jam error messages appear on the printer display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams Load paper properly •...
Page 248: Understanding Jam Messages And Locations
Clearing jams • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper •...
Page 249 Clearing jams Area Area name Printer control panel message What to do Upper rear door [x]‑page jam, open upper rear Open the rear door of the printer, and then remove the door. [202] jammed paper. Upper door and rear [x]‑page jam, open upper and lower Open the rear door of the printer and the rear duplex duplex area rear door.
Page 250: [X]-Page Jam, Lift Front Cover To Remove Cartridge. [200-201]
Clearing jams [x]‑page jam, lift front cover to remove cartridge. [200–201] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Lift the front cover, and then pull down the multipurpose feeder door. Lift the blue handle, and then pull out the toner cartridge from the printer.
Page 251 Clearing jams Lift the blue handle, and then pull out the imaging unit from the printer. Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 252 Clearing jams Install the imaging unit. Note: Use the arrows on the side of the printer as a guide. Insert the toner cartridge into the printer, and then push the blue handle back into place. Notes: • Align the arrows on the guides of the toner cartridge with the arrows in the printer. •...
Page 253: [X]-Page Jam, Open Upper Rear Door. [202]
Clearing jams Close the multipurpose feeder door and the front cover. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper rear door. [202] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 254: [X]-Page Jam, Open Upper And Lower Rear Door. [231-234]
Clearing jams Pull down the rear door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the rear door. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper and lower rear door.
Page 255 Clearing jams Pull down the rear door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the rear door.
Page 256: [X]-Page Jam, Remove Standard Bin Jam. [203]
Clearing jams Push the back of the standard tray. Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed. Insert the standard tray. From the printer control panel, touch Done to clear the message and continue printing.
Page 257: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [235-239]
Clearing jams From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, remove tray 1 to clear duplex. [235–239] Pull out the tray completely. Note: Lift the tray slightly, and then pull it out. Push down the front duplex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right and out of the printer.
Page 258: [X]-Page Jam, Open Tray [X]. [24X]
Clearing jams Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open tray [x]. [24x] Check which tray is indicated on the printer display, and then pull the tray. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 259: [X]-Page Jam, Clear Manual Feeder. [250]
Clearing jams Insert the tray. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder. [250] From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 260: [X]-Page Jam, Open Automatic Feeder Top Cover. [28Y.xx]
Clearing jams Slide the paper guide until it rests lightly against the edge of the paper. From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open automatic feeder top cover. [28y.xx] Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed from the ADF tray.
Page 261 Clearing jams Close the ADF cover. Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper guide. From the printer control panel, touch Done to clear the message and continue printing.
Page 262: Troubleshooting
Troubleshooting Troubleshooting Understanding printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace the toner cartridge very soon.
Page 263: Close Door Or Insert Cartridge
Troubleshooting Change [paper source] to [paper type] [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, then specify the paper size and type in the Paper menu on the printer control panel, and then touch Finished changing paper.
Page 264: Close Front Door
Troubleshooting Close front door Close the front door of the printer. Close top access cover Close the printer top access cover to clear the message. Complex page, some data may not have printed [39] Try one or more of the following: •...
Page 265: Fax Memory Full
Troubleshooting • Install a hard disk with higher capacity. Disk must be formatted for use in this device From the printer control panel, touch Format disk to format the printer hard disk and clear the message. Note: Formatting deletes all the files stored in the printer hard disk. Disk near full.
Page 266 Troubleshooting Fax Station Name not set up. Contact system administrator. Try either of the following: • From the printer control panel, touch Continue to clear the message. • Complete the Analog Fax setup. If the message appears again after completing the setup, then contact your system support person.
Page 267 Troubleshooting • From the printer control panel, touch Continue to clear the message and print using a different tray. • Cancel the print job. Insert Tray [x] Try one or more of the following: • Insert the specified tray into the printer. •...
Page 268 Troubleshooting Insufficient memory, some Held Jobs were deleted [37] From the printer control panel, touch Continue to clear the message. Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. •...
Page 269 Troubleshooting Load [paper source] with [paper size] [paper orientation] Try one or more of the following: • Load the specified tray or feeder with the correct size of paper. • To use the tray or feeder with the correct size of paper, touch Finished loading paper on the printer control panel. Note: If the printer finds a tray or feeder that has the correct size of paper, then it feeds from that tray or feeder.
Page 270 Cancel the print job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact technical support or your Dell printer dealer. If necessary, touch Continue to clear the message and continue printing. Maintenance kit nearly low [80.xy] For more information, contact technical support or your Dell printer dealer.
Page 271 The printer has detected a non‑Dell supply or part installed in the printer. Your Dell printer is designed to function best with genuine Dell supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 272 Printer had to restart. Last job may be incomplete. From the printer control panel, touch Continue to clear the message and continue printing. For more information, visit http://support.dell.com or contact technical support. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: •...
Page 273: Remove Paper From Standard Output Bin
Troubleshooting Remove defective disk [61] Remove and replace the defective printer hard disk. Remove packaging material, [area name] Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the paper stack from the standard bin. Replace all originals if restarting job.
Page 274 Touch Restart job to restart the scan job with the same settings from the previous scan job. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact technical support or your Dell printer dealer, and then report the message. The printer is scheduled for maintenance.
Page 275: Restore Held Jobs
Troubleshooting Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.
Page 276: Some Held Jobs Were Not Restored
Scanner jam, remove jammed originals from the scanner [2yy.xx] Remove the jammed paper from the scanner. Scanner maintenance required soon, use ADF Kit [80] Contact technical support or your Dell printer dealer, and then report the message. The printer is scheduled for maintenance. Serial option [x] error [54] Try one or more of the following: •...
Page 277: Supply Needed To Complete Job
Troubleshooting Standard USB port disabled [56] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Enable the USB port. From the printer control panel, navigate to: Network/Ports > USB Buffer > Auto Note: The printer discards any data received through the USB port.
Page 278: Unsupported Disk
Troubleshooting Tray [x] paper size unsupported Replace with a supported paper size. Unformatted flash detected [53] Try one or more of the following: • From the printer control panel, touch Continue to stop the defragmentation and continue printing. • Format the flash memory. Note: If the error message remains, then the flash memory may be defective and needs to be replaced.
Page 279: Solving Printer Problems
Troubleshooting Solving printer problems • “Basic printer problems” on page 279 • “Hardware and internal option problems” on page 281 • “Paper feed problems” on page 285 Basic printer problems The printer is not responding Action Step 1 Go to step 2. Turn on the printer.
Page 280 Troubleshooting Action Step 7 Connect the printer Go to step 8. power cord directly to Check if the printer is plugged into any surge protectors, uninterruptible a properly grounded power supplies, or extension cords. electrical outlet. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 8 Go to step 9.
Page 281: Hardware And Internal Option Problems
Troubleshooting Printer display is blank Action Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 The problem is solved. Turn off the printer, and then contact Turn off the printer, then wait for about 10 seconds, and then turn the technical...
Page 282: Internal Print Server Does Not Operate Correctly
Troubleshooting Action Step 4 The problem is solved. Contact technical support. Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver”...
Page 283: Tray Problems
Troubleshooting Action Step 2 The problem is solved. Contact technical support. Check the cable and the ISP connection. Use the correct cable, and then make sure it is securely connected to the ISP. Check if the ISP solution interface cable is securely connected into the receptacle of the controller board.
Page 284 Troubleshooting Action Step 4 The problem is solved. Contact technical support. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver”...
Page 285: Paper Feed Problems
Troubleshooting Paper feed problems Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. •...
Page 286: Jammed Pages Are Not Reprinted
Troubleshooting Jammed pages are not reprinted Action Turn on Jam Recovery. The problem is solved. Contact technical support. From the home screen, navigate to: > Settings > General Settings > Print Recovery From the Jam Recovery menu, touch the arrows to scroll to On or Auto.
Page 287: Solving Print Problems
Troubleshooting Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Step 1 Go to step 2. Select one of the Print and Hold options, and Open the held jobs folder on the printer display, and then verify that your...
Page 288 Troubleshooting Envelope seals when printing Action Contact technical The problem is solved. Use envelopes that have been stored in a dry environment. support. Note: Printing on envelopes with high moisture content can seal the flaps. Resend the print job. Does the envelope seal when printing? Error message about reading the flash drive appears Action Step 1...
Page 289: Incorrect Characters Print
Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
Page 290 Troubleshooting Large jobs do not collate Action Step 1 The problem is solved. Go to step 2. From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). Resend the print job. Did the job print and collate correctly? Step 2 The problem is solved.
Page 291: Print Jobs Do Not Print
Step 6 The problem is solved. Contact technical support. Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 52. Note: For more information, visit http://support.dell.com. Resend the print job. Do the jobs print?
Page 292: Print Job Takes Longer Than Expected
Troubleshooting Print job takes longer than expected Action Step 1 The problem is solved. Go to step 2. Change the environmental settings of the printer. From the printer control panel, navigate to: Settings > General Settings Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.
Page 293: Tray Linking Does Not Work
Troubleshooting Printing slows down Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser. • The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures. Action Step 1 The problem is solved.
Page 294: Unexpected Page Breaks Occur
Troubleshooting Action Step 2 The problem is solved. Contact technical support. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. Resend the print job.
Page 295: Printer Is Printing Blank Pages
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: > Reports > Print Fonts Touch PCL Fonts or PostScript Fonts.
Page 296 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 297 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Is the page or image clipped? Step 4 Contact technical The problem is solved.
Page 298: Shadow Images Appear On Prints
Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type and Load paper with the correct paper type and weight in the tray.
Page 299 Troubleshooting Action Step 1 The problem is solved. Go to step 2. From the Quality Menu on the printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. Resend the print job. Did the gray background disappear from the prints? Step 2 The problem is solved.
Page 300: Paper Curl
Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Does the paper size match the paper loaded in the tray?
Page 301: Print Irregularities
Troubleshooting Action Step 5 Contact technical The problem is solved. support. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the paper still curled? Print irregularities Leading edge ABCDE...
Page 302: Repeating Defects Appear On Prints
Do print irregularities still appear? Step 6 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job. printer dealer. Do print irregularities still appear? Repeating defects appear on prints Action Step 1 Go to step 2.
Page 303: Print Is Too Dark
Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
Page 304: Print Is Too Light
Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
Page 305: Skewed Print
Troubleshooting Action Step 4 From the printer Go to step 5. control panel, change Make sure that the paper has no texture or rough finishes. the texture settings in the Paper Texture Are you printing on textured or rough paper? menu to match the paper you are printing Step 5...
Page 306: Printer Is Printing Solid Black Pages
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact technical...
Page 307: Transparency Print Quality Is Poor
Troubleshooting Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 Contact...
Page 308: Streaked Vertical Lines Appear On Prints
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 309 Do streaked vertical lines appear on prints? Step 5 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job. printer dealer. Do streaked vertical lines appear on prints? Horizontal voids appear on prints Leading edge...
Page 310 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 311 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 312: Solving Copy Problems
Troubleshooting Action Step 2 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job. printer dealer. Does fog or shading appear on prints? Toner rubs off Leading edge Trailing edge...
Page 313: Copier Does Not Respond
Troubleshooting • “Poor copy quality” on page 313 • “Partial document or photo copies” on page 315 Copier does not respond Action Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3.
Page 314 Troubleshooting Action Step 3 Go to step 4. See “Cleaning the scanner glass” on If dark marks appear on prints, then clean the scanner glass and the ADF page 232. glass using a clean, lint-free cloth dampened with water. Is the scanner glass clean? Step 4 Go to step 5.
Page 315: Partial Document Or Photo Copies
Troubleshooting Action Step 8 Go to step 9. The problem is solved. Check for missing or faded text on prints. From the Copy screen, navigate to: Advanced Options > Advanced Imaging Adjust the settings: • Sharpness—Increase the current setting. • Contrast—Increase the current setting.
Page 316: Solving Fax Problems
Troubleshooting Solving fax problems • “Fax and e-mail functions are not set up” on page 316 • “Caller ID is not shown” on page 317 • “Cannot send or receive a fax” on page 317 • “Can send but not receive faxes” on page 319 •...
Page 317: Caller Id Is Not Shown
Troubleshooting Caller ID is not shown Action Contact your telephone company to check if your telephone line is The problem is solved. Contact technical subscribed to the caller ID service. support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting.
Page 318 Troubleshooting Action Step 5 The problem is solved. Go to step 6. Check the telephone wall jack. Plug the telephone cable into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone cable into the wall jack.
Page 319: Can Send But Not Receive Faxes
Troubleshooting Action Step 8 The problem is solved. Go to step 9. Temporarily disconnect other equipment (such as answering machines, computers with modems, or telephone line splitters) between the printer and the telephone line, and then try sending or receiving a fax. Can you send or receive a fax? Step 9 The problem is solved.
Page 320: Can Receive But Not Send Faxes
Troubleshooting Action Step 2 The problem is solved. Go to step 3. Check the ring count delay settings. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 321: Received Fax Has Poor Print Quality
Troubleshooting Action Step 3 The problem is solved. Contact technical support. Set up the shortcut number properly. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. Can you send faxes? Received fax has poor print quality Action...
Page 322: Solving Scanner Problems
Troubleshooting Action Step 3 The problem is solved. Contact technical support. Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. Is the fax print quality satisfactory? Solving scanner problems • “The scanner does not respond” on page 322 •...
Page 323 Troubleshooting Action Step 5 Connect the printer Go to step 6. power cord directly to Check if the printer is plugged into any surge protectors, uninterruptible a properly grounded power supplies, or extension cords. electrical outlet. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 6 Unplug the other...
Page 324: Scanning Takes Too Long Or Freezes The Computer
Troubleshooting Action Step 5 The problem is solved. Go to step 6. From the Flash Drive menu, reduce the scan resolution settings, and then resend the scan job. Does the job scan? Step 6 The problem is solved. Change the Content Type and Content Check the scan settings.
Page 325: Poor Scanned Image Quality
Troubleshooting Poor scanned image quality Action Step 1 Clear the error Go to step 2. message. Check if an error message appears on the display. Is there an error message on the printer display? Step 2 Go to step 3. Increase the scan resolution settings for a Check the quality of the original document.
Page 326: Partial Document Or Photo Scans
Troubleshooting Partial document or photo scans Action Check the placement of the document or photo. Contact technical Load the document or support. photo loaded Make sure the document or photo is loaded facedown on the scanner facedown on the glass in the upper left corner. scanner glass in the upper left corner.
Page 327: Solving Home Screen Applications Problems
Troubleshooting Solving home screen applications problems An application error has occurred Action Step 1 Go to step 2. Contact technical support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
Page 328: Contacting Technical Support
You need to know your printer model type and the service tag number or express service code. For more information, see the label on the inside top front cover or at the back of the printer. The service tag number is also listed on the menu settings page. For more information, check the Dell Support Web site at http://support.dell.com.
Page 329: Appendix
Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell‑installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
Page 330: Warranty And Return Policy
Appendix Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry‑standard practices. For information about the Dell warranty for your printer, refer to the...
Page 331: Index
Index Index answering machine checking an unresponsive Numerics setting up 116 printer 279 2100‑sheet tray AppleTalk menu 164 checking status of parts and installing 47 applications supplies 234 loading paper 67 understanding 22 checking the status of parts and 550‑sheet tray attaching cables 50 supplies 234 installing 47...
Page 332 Index supply notifications, toner copy screen custom paper type name cartridge 245 content source 105 creating 78 configuring e‑mail settings 107 content type 105 Custom Scan Sizes menu 157 configuring port settings 58 options 104 Custom Type [x] configuring supply notifications 245 Copy Settings menu 187 changing name 78 connecting printer to distinctive...
Page 333 Index Edit Security Setups menu 172 Ethernet setup embedded solutions information preparing for an 53 factory defaults erasing 228 exporting a configuration restoring 246 Embedded Web Server using the Embedded Web accessing 22 Server 27 sending 130, 131 checking the status of parts 234 EXT port 50 sending at a scheduled time 131 checking the status of...
Page 334 Index faxing FTP Settings menu 202 inserting a header or footer 103 blocking junk faxes 133 Install duplex 267 canceling a fax job 134 Install Tray [x] 267 changing resolution 132 installing an Internal Solutions General Settings menu 177 configuring the printer to observe Port 36 green settings daylight saving time 129...
Page 335 No analog phone line connected to Job Accounting 214 paper orientation 90 modem, fax is disabled. 271 Miscellaneous Security loading paper Non‑Dell [supply type], see User’s Settings 173 2100‑sheet tray 67 Guide [33.xy] 271 Network [x] 160 550‑sheet tray 61 non‑volatile memory 227...
Page 336 Index number of remaining pages paper feed troubleshooting preparing to set up the printer on estimate 234 message remains after jam is an Ethernet network 53 cleared 285 print irregularities 301 paper jams print job avoiding 247 canceling, from computer 94 optional card paper jams, clearing print quality...
Page 337 Index paper frequently jams 285 Cartridge low [88.xy] 262 Imaging unit very low, [x] print job takes longer than Cartridge nearly low [88.xy] 262 estimated pages remain expected 292 Cartridge very low, [x] estimated [84.xy] 266 tray linking does not work 293 pages remain [88.xy] 262 Incompatible tray [x] [59] 266 unexpected page breaks...
Page 338 [2yy.xx] 275 panel 93 to modem, fax is disabled. 271 Scanner jam, remove jammed directory list 93 Non‑Dell [supply type], see User’s originals from the scanner font sample list 93 Guide [33.xy] 271 [2yy.xx] 276 forms 86...
Page 339 Index Remove packaging material, [area RJ‑11 adapter 124 scanner glass name] 273 cleaning 232 Remove paper from standard copying using 96 output bin 273 Scanner jam, remove all originals safety information 8, 9 removing printer hard disk 45 from the scanner [2yy.xx] 275 Save As Shortcut repeat print jobs 91 Scanner jam, remove jammed...
Page 340 Index sending fax at a scheduled Some held jobs were not on using letterhead 90 time 131 restored 276 transparencies 91 sending fax using the address Standard Network menu 160 tips on using envelopes 89 book 131 Standard network software error tips on using letterhead 90 Serial [x] menu 168 54] 276...
Page 341 Index can send but not receive toner fog or background using Hibernate mode 225 faxes 319 shading 311 using recycled paper 223 cannot send or receive a fax 317 toner rubs off 312 using shortcuts received fax has poor print toner specks appear on prints 311 sending fax 130 quality 321...

Dell B5465dnf Mono Laser Printer MFP User Manual

Safety Information

Learning about the Printer

Understanding the Printer Control Panel

Setting up and Using the Home Screen Applications

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Quick Links

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Summary of Contents for Dell B5465dnf Mono Laser Printer MFP