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Using Your Telephone
When Your Call Can't Go Through
Don't just hang up when your call can't get through to a co-worker! Use Camp On (page 31) to wait without
hanging up. Send your co-worker Intercom Off Hook Signaling (page 29) to let them know you're waiting.
If you don't have time to wait, leave a Callback request (page 31).
In a hurry? Think about leaving your co-worker a Message Waiting (page 31).
Placing Calls Quickly
Store numbers that you call often in Abbreviated Dial bins (page 6). You can easily dial the stored number
with just a few key presses. To quickly retry the number you just dialed, try Last Number Dialing (page 5).
If you'll need to redial the number later on, let Saved Last Number Dialing (page 5) retain it for you.
When You Work In Groups
If you and your co-workers handle each other's calls, you might want to have Hunt Groups (page 30).
Someone calling your group's number goes through to the first available extension. If there is no answer at
that extension, a co-worker can try the next extension using Step Call (page 30). To answer a call already
ringing a co-worker's phone, use Call Pickup (page 35).
If You Need Privacy
When you're busy in your office and don't want to be interrupted, use Do Not Disturb (page 36).
Before talking to someone at your desk while you're on a handsfree call, try Microphone On/Off (page 49).
Your caller cannot hear your voice until you cancel Microphone Mute.
Have a Telephone Meeting
Conference (page 22) allows you to quickly set up a telephone meeting.
Use Meet-Me Conference (page 34) to set up a meeting which lets others join if they choose.
Optionally, you can also use Meet-Me Answer Page (page 33) to set up a meeting on a page zone.
To join two outside callers together and leave them to talk privately, use Unsupervised Conference (page
26).
Streamlining Your Telephone's Operation
Your telephone provides you with options that can dramatically streamline the way you handle calls. For
example, you can use One-Touch Keys for one-button access to co-workers, outside calls, Abbreviated Dial
numbers and certain feature codes.
Are you a secretary for two people? Use Dual Handsfree Hotline (page 34). This allows one extension to
simultaneously call two other extensions. The 'secretary' extension can make a voice announced Intercom
call over the speaker of both 'executive' extensions. The users at the executive extensions can reply
Handsfree and all three parties can talk.
Tired of always reaching for the handset or cradling it under your chin while you type? Install a headset and
enable Headset Operation (page 53).
Personalizing Your Telephone
Don't forget about that important meeting - set an Alarm Clock (page 47) to remind you.
Let the co-workers you call know who's on the line. Go to Name Storing (page 45) and assign a name to
your extension. To have your phone beep every time you press a dial pad key, enable the Key Touch Tone
(page 11).
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