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Contents About Your System ....Front-Panel Features and Indicators ... Hard-Drive Features ....Hard-Drive Bay Numbering .
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Sled Blank ......Removing a Sled Blank ....Installing a Sled Blank .
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Removing the Hard-Drive Backplane From an Expansion Hard-Drive Carrier ..Installing a Hard-Drive Backplane Into an Expansion Hard-Drive Carrier ..Troubleshooting ....Safety First—For You and Your System .
About Your System Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector Handle Hold to pull the hard-drive cage from the sled. About Your System...
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Item Indicator, Button, or Icon Description Connector External mini-SAS Connects to a compute sled’s host bus connector A2 adapter (HBA) or RAID card. When you configure zoning for the storage sled, the external mini-SAS connector becomes zone group 0. External mini-SAS Connects to a compute sled’s host bus connector A1 adapter (HBA) or RAID card.
Hard-Drive Features The C8000XD storage sled is available with 12-drive or 24-drive option. All hard-drives are mounted in special hard-drive carriers and connect to the hard-drive backplane inside the sled. • Standard hard-drive carrier supports 3.5-inch SAS/SATA/SSD hard-drive. • Flexible hard-drive carrier supports 2.5-inch SAS/SATA/SSD hard-drive. •...
Figure 1-3. 24-Drive Bay Numbering 3, 2, 1, 0 7, 6, 5, 4 11, 10, 9, 8 15, 14, 13, 12 19, 18, 17, 16 23, 22, 21, 20 Hard-Drive Indicator Patterns The C8000XD sled hard-drive backplanes include a hard-drive activity LED and two bi-colored hard-drive status and fault LEDs per drive.
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12-Drive Bay Hard-Drive Indicators Figure 1-4. 12-Drive Bay Hard-Drive Indicators—Left Side Hard-Drive Cage Group A Group A Group A Group A Group A Group A Figure 1-5. 12-Drive Bay Hard-Drive Indicators—Right Side Hard-Drive Cage Group A Group A Group A Group A Group A Group A...
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24-Drive Bay Hard-Drive Indicators Figure 1-6. 24-Drive Bay Hard-Drive Indicators—Left Side Hard-Drive Cage Group A Group A Group A Group B Group B Group B Group A Group A Group A Group B Group B Group B Figure 1-7. 24-Drive Bay Hard-Drive Indicators—Right Side Hard-Drive Cage Group A Group A Group A...
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Icon Indicator Hard-drive activity indicator Hard-drive status indicator Hard-drive fault indicator Table 1-1. Hard-Drive Indicator Patterns Condition Hard-Drive Activity Hard-Drive Indicator Status and Fault Indicators Green LED Green LED Amber LED Drive bay empty Drive idle Drive online/access On 50 ms Off 50 ms Drive identify/Preparing On 100 ms...
SAS Connectors Features The storage sled has two SASx28 expander chips on the SAS expander. Each expander chip, labeled LSI 28 port 6 GB expander A/B port in Figure 1-8, has its own unique SAS address and connects to two internal mini-SAS connectors and two external mini-SAS connectors.
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Figure 1-8. SAS Expander Board SAS Expander Board About Your System...
Expander Configuration Mode The C8000XD sled is equipped with a SAS expander to operate the hard- drives in single port, dual port, or expansion mode. Use mini-SAS x4 cable(s) to connect a compute sled to your C8000XD sled. The sled supports the following configuration modes. •...
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The figure below shows a single path connection from single-HBA/RAID compute sled to two cascaded storage sleds. In this mode, the hard-drives in the two storage sleds are cascaded for extended storage capacity. Figure 1-10. Single Host to Cascaded Storage Sled Connection Single-HBA/RAID Storage Sled 2 Storage Sled 1...
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• Dual port mode In dual port mode, the storage sled SAS expander board supports 12 x 2.5 or 3.5-inch SAS hard-drives from a dual-cable connection. The figure below shows a dual path connection from a dual-HBA compute sled connected to the storage sled’s external mini-SAS A1 and B1 connectors.
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• Expansion mode (non-zoning) In expansion mode, the storage sled SAS expander board supports 24 x 2.5 SSD hard-drives from a dual-cable connection. The figure below shows a dual path connection from a single-RAID compute sled connected to the storage sled’s external mini-SAS A1 and A2 connectors.
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• Expansion mode (four zones) In expansion mode with four zones configuration, the storage sled SAS expander board supports 24 x 2.5 SSD hard-drives from a single-cable connection. The SAS connections are grouped into four zones (A1/Zone 0, A2/Zone 1, B1/Zone 2, B2/Zone 3) and each zone allows the host/compute sled to access a group of hard-drives in the storage sled.
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• Expansion mode (two zones) In expansion mode with two zones configuration, the storage sled SAS expander board supports 12 x 3.5 SAS/SATA hard-drives from a single- cable connection. The SAS connections are grouped into two zones (A1/Zone 0 and A2/Zone 1) and each zone allows the host/compute sled to access a group of hard-drives in the storage sled.
Service Tag The following illustration provides location of the Service Tag number on the C8000XD storage sled. Figure 1-17. Service Tag Location for C8000XD Storage Sled About Your System...
The Baseboard Management Controller Guide provides information about installing and using the systems management utility. This document is available at support.dell.com/manuals. NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About Your System...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
• Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.
Sled Opening the Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Closing the Sled 1 Push the hard-drive cage all the way into the sled until the hard-drive cage release latch snaps into place. See Figure 2-2. 2 If you pulled the hard-drive cage to the fully extended position, slide the rail release latches on each side of the hard-drive cage and push the hard- drive cage into the sled until it locks into place.
Removing a Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.
Installing a Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.
Installing a Sled Blank Hold the blank with the guide rail facing forward. Slide the blank into the enclosure until it is fully seated and the release latches snap into place. See Figure 2-5. Hard-Drives The information in this section includes replacement procedures for the following: •...
The following table shows the hard-drive carrier type and hard-drive size, type, and height, and drive capacity for a supported configuration. NOTE: X in the following table indicates not supported. Table 2-1. Hard-Drive Configuration Expander Hard-Drive Drive Drive Type and Height Total Configuration Mode Carrier...
Standard Hard-Drive Carrier Use a standard hard-drive carrier to install 3.5-inch SAS/SATA/SSD hard- drive into the sled. Removing a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Hard-Drive Carrier Figure 2-6. Removing and Installing a Standard strap handle standard hard-drive carrier Installing a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing a 3.5-inch Hard-Drive From a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 2-7. Removing and Installing a 3.5-inch Hard-Drive From a Standard Hard-Drive Carrier 3.5-inch hard-drive metal shield standard hard-drive carrier strap handle hard-drive carrier notch Installing a 3.5-inch Hard-Drive Into a Standard Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
3 Flex the standard hard-drive carrier’s right-side rail and insert the carrier pins into the hard-drive assembly’s mounting holes and then flex the left- side rail and insert the carrier pins into the other mounting holes. 4 Fit the t-shaped end of the carrier strap handle into the notch and then twist to lock the strap handle.
Flexible Hard-Drive Carrier Figure 2-8. Removing and Installing a strap handle flexible hard-drive carrier Installing a Flexible Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing a 2.5-inch Hard-Drive From a Flexible Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 2-9. Removing and Installing a 2.5-inch Hard-Drive From a Flexible Hard-Drive Carrier metal shield 2.5-inch hard-drive flexible hard-drive carrier strap handle hard-drive carrier notch Installing a 2.5-inch Hard-Drive Into a Flexible Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Expansion Hard-Drive Carrier An expansion hard-drive carrier mounts two 2.5-inch SSD hard-drive carriers. There are two ways to remove the 2.5-inch SSD hard-drive, you can remove the SSD hard-drive directly from the sled (see "Removing a SSD Hard-Drive Carrier" on page 44) or remove the expansion hard-drive carrier holding the two SSD hard-drives (see "Removing an Expansion Hard-Drive Carrier"...
Hard-Drive Carrier Figure 2-10. Removing and Installing an Expansion strap handle expansion hard-drive carrier Installing an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing a SSD Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Hard-Drive Carrier Figure 2-11. Removing and Installing a SSD SSD hard-drive carrier expansion hard-drive carrier notch expansion hard-drive carrier’s strap handle Installing a SSD Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing a 2.5-inch SSD Hard-Drive From a SSD Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 2-12. Removing and Installing a 2.5-inch SSD Hard-Drive from the SSD Hard- Drive Carrier 2.5-inch SSD hard-drive metal shield SSD hard-drive carrier strap handle hard-drive carrier notch Installing a 2.5-inch SSD Hard-Drive Into a SSD Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
3 Flex the right-side rail and insert the carrier pins into the hard-drive assembly’s mounting holes and then flex the left-side rail and insert the pins into the other mounting holes. 4 Fit the t-shaped end of the carrier strap handle into the notch and then twist to lock the strap handle.
Figure 2-13. Removing and Installing a SSD Hard-Drive Carrier from an Expansion Hard-Drive Carrier hard-drive tray SSD hard-drive carrier strap handle hard-drive carrier notch Installing a SSD Hard-Drive Carrier Into an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing the Hard-Drive Backplane From an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 2-14. Removing and Installing a Hard-Drive Backplane from an Expansion Hard-Drive Carrier standard hard-drive carrier hard-drive tray hard-drive backplane screws (3) strap handle hard-drive carrier notch Installing a Hard-Drive Backplane Into an Expansion Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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3 Flex the expansion hard-drive carrier’s right-side rail and insert the carrier pins into hard-drive tray’s mounting holes and then flex the left-side rail and insert the carrier pins into the other mounting holes. See Figure 2-14. 4 Install the SSD hard-drives. See "Installing a SSD Hard-Drive Carrier Into an Expansion Hard-Drive Carrier"...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Hard-Drive Not Recognized 1 Open the sled. See "Opening the Sled" on page 28. 2 Check the power and mini-SAS data cable connection. Ensure that the cables are firmly seated in their connectors on the hard-drive backplane and the SAS expander board. Or, check the connector pins for damage. 3 Check the status LED indicators and ensure all the hard-drives are illuminated.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Checking the Expander Firmware Version NOTE: Download and install the latest expander firmware version from support.dell.com. Follow the instructions included in the file download to install the update on your system. 1 Run the command line interface. 2 Check the inband SAS address.
Using the Expander Flash Utility Expander Flash Utility (Xflash) is a command-line utility that you can use to identify the SAS address of the SAS expander, determine the expander firmware version, reset the SAS expander, or update the two SAS expander chips simultaneously or separately.
Command Description Use the following syntax for Xflash utility commands: xflash [OPTIONS] [INTERFACE] [COMMAND] Use a space to separate the program name, the options, the interface and the command fields. Command Line Parameters The following tables list the common Xflash commands used in this document.
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Table 4-3. COMMAND — Command Line Parameters Parameter Description down Download a firmware or manufacturing image to the expander fw FILE [REGION] Download a new firmware image to the expander chip mfg FILE [REGION] Download a new manufacturing image to the expander chip's manufacturing region erase Erase regions of flash on the expander chip...
Cabling Configurations The expander firmware update can be done via the inband SAS port by connecting a mini-SAS cable(s) between the storage sled and compute sled. You can choose from the following cabling options when updating the expander firmware. • 1 Expander A/B —...
• 4 Expander A/B — Four single-RAID hosts direct connection to a 24-drive sled In this configuration, the four hosts are connected to the storage sled and the 24 hard-drives are grouped into four zones. Expander chip A controls zones 0 and 1 and expander chip B controls zones 2 and 3. See Figure 1-13. This cabling option supports RAID cards only and allows you to manually update the expander firmware on both expander chips one at a time.
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Table 4-5. Region 2 Expander Firmware File Names Configuration Type Firmware Image File Name Region 1 Expander A/B sas2xfwZeus_XXX.fw 2 Expander A/B sas2xfwZeus_XXX.fw 3 Expander A/B sas2xfwZeus_XXX.fw 4 Expander A/B sas2xfwZeus_XXX.fw 5 Expander A/B sas2xfwZeus_XXX.fw Note: XXX represents the version number of the firmware image for flash region 2. Table 4-6.
1 Connect the storage sled and the compute sled’s HBA or RAID card. See "Cabling Configurations" on page 62 for the supported cabling configurations. 2 Download the latest expander firmware from support.dell.com. Browse to the location where you downloaded the firmware package and extract the package.
The storage sled’s SAS expander will be identified and the expander chips and the two unique SAS addresses are listed. Sample output: c:\Users\Administrator\Desktop\1020>xflash -i get avail Xflash LSI SAS Expander Flash Utility Version: 9.0.0.0 Copyright (c) 2011 LSI Corporation. All rights reserved. Initializing Interface.
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For example, the command line should have the following format: cmd>xflash -i 500650b0000472bf down fw sas2xfwZeus_120518_1_0_2_0.fw 0 When the "Are you sure to download file to expander? (y/n)" message prompt appears, press Y. 8 Download the expander firmware to flash region 2. Enter the following command: cmd>xflash -i SASADDR down fw sas2xfwZeus_XXX.fw 2 where...
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10 Download the manufacturing image to flash region 9. Enter the following command: cmd>xflash -i SASADDR down mfg sas2xMfgZeus_X_Region9_XXX.bin 9 where SASADDR is the inband SAS address of the specified expander chip XXX is the configuration type and expander property Region9_X is the manufacturing image version number for region 9 For example, the command line should have the following format: cmd>xflash -i 500650b0000472bf down fw...
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15 Check the region 0 firmware version by entering the command: cmd>xflash –i SASADDR get ver 0 16 Check the region 2 firmware version by entering the command: cmd>xflash –i SASADDR get ver 2 17 Check the region 3 manufacturing version by entering the command: cmd>xflash –i SASADDR get ver 3 Using the Expander Flash Utility...
Node Power Distribution Board Connectors Figure 5-5. Node Power Distribution Board Connectors power/emergency throttling I2C connector connector 12 V S2 power connector HDD1 power connector power connector HDD3 power connector HDD2 power connector system board power connector 12 V S1 power connector remote sensor connector hard-drive LED indicator system board control connector...
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.