Dell B3460dn User Manual

Hide thumbs Also See for B3460dn:

User manual (167 pages)

Product specifications (6 pages)

Paper tray replacing (2 pages)

Table Of Contents

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

Table of Contents

Quick Links

Summary of Contents for Dell B3460dn

Page 1 AirPrint logo are trademarks of Apple, Inc. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Page 2: Table Of Contents
Contents Contents Safety information..................6 Learning about the printer................8 Finding information about the printer......................8 Selecting a location for the printer......................9 Printer configurations..........................10 Using the printer control panel.......................11 Understanding the colors of the Sleep button and indicator lights............12 Additional printer setup................13 Installing internal options........................13 Installing hardware options........................17 Attaching cables............................19 Setting up the printer software.......................20...
Page 3 Supported flash drives and file types........................47 Printing from a mobile device.........................48 Printing from a mobile device using AirPrint ....................48 Printing from a mobile device using Dell Mobile Print ..................48 Printing confidential and other held jobs....................49 Printing confidential and other held jobs ......................49 Printing information pages........................50...
Page 4 Contents Maintaining the printer................92 Cleaning the printer..........................92 Checking the status of parts and supplies....................92 Estimated number of remaining pages....................93 Ordering supplies............................93 Storing supplies............................93 Replacing supplies...........................94 Moving the printer..........................98 Managing the printer.................99 Managing printer messages........................99 Accessing Status Monitor Center......................99 Checking the virtual display........................99 Viewing reports.............................100 Configuring supply notifications from the Embedded Web Server............100 Modifying confidential print settings....................101...
Page 5: Contents
Contents Appendix....................157 Index......................159...
Page 6: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 7 Safety information CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. SAVE THESE INSTRUCTIONS.
Page 8: Learning About The Printer
The printer software is located in the printer program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and technical Dell support Web site— support: www.dell.com/support/printers • Support telephone numbers and hours of operation for...
Page 9: Selecting A Location For The Printer
What are you looking for? Find it here Software and Documentation CD • Software and Drivers—Certified drivers for your printer and installers for Dell printer software • Readme files—Last‑minute technical changes, or advanced technical reference materials for experienced users or technicians Dell printer supplies Web site–www.dell.com/printers...
Page 10: Printer Configurations
Learning about the printer Right side 305 mm (12 in.) Front 508 mm (20 in.) Left side 203 mm (8 in.) Rear 203 mm (8 in.) 305 mm (12 in.) Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Page 11: Using The Printer Control Panel
Learning about the printer Standard bin Front door release button Controller board access door 100‑sheet multipurpose feeder Standard 550‑sheet tray Optional 550‑sheet trays Note: A lockable 550‑sheet tray is also available. For more information, contact the place where you purchased the printer.
Page 12: Understanding The Colors Of The Sleep Button And Indicator Lights
Learning about the printer Use the USB port Connect a flash drive to the printer. Notes: • Only the front USB port supports flash drives. • This feature is available only in select printer models. Stop or cancel button Stop all printer activities. Back button Return to the previous screen.
Page 13: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 14: Installing A Memory Card
Additional printer setup Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Memory card connector Option card connector Installing a memory card...
Page 15: Installing An Optional Card
Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Close the controller board access door.
Page 16 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Access the controller board. For more information, see “Accessing the controller board” on page Unpack the optional card.
Page 17: Installing Hardware Options
Additional printer setup Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board access door.
Page 18 Additional printer setup Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet. Unpack the tray, and then remove all packing materials. Pull the tray completely out of the base. Remove any packing material from inside the tray. Insert the tray into the base.
Page 19: Attaching Cables
Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 20: Setting Up The Printer Software
Additional printer setup • The appropriate Ethernet cable with the Ethernet port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. Use the USB port Attach an optional wireless network adapter.
Page 21: Networking
Additional printer setup Adding available options in the print driver For Windows users Open the printers folder, and then select your printer. Open the printer properties, and then add or manually install any options. Apply the changes. For Macintosh users From System Preferences in the Apple menu, navigate to your printer, and then select Options &...
Page 22: Connecting The Printer Using The Wireless Setup Wizard
Additional printer setup • Make sure your access point (wireless router) is turned on and is working properly. Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. •...
Page 23 Additional printer setup • Active NIC is set to Auto. To set this to Auto, navigate to: > Settings > > Network/Ports > > Active NIC > > Auto > Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn the printer back on. From the printer control panel, navigate to: >...
Page 24: Verifying Printer Setup
Additional printer setup Notes: • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Access the WPS settings. Enter the eight‑digit PIN, and then save the setting.
Page 25: Printing A Network Setup Page
Additional printer setup Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the printer control panel, navigate to: >...
Page 26: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, “Avoiding jams” on page 103 “Storing paper” on page Setting the paper size and type From the printer control panel, navigate to: >...
Page 27: Loading Trays
Loading paper and specialty media To open the paper stop, pull it so that it flips forward. Note: Close the paper stop when moving the printer to another location. Loading trays CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Page 28 Loading paper and specialty media Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading. Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: •...
Page 29 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. •...
Page 30 Loading paper and specialty media • Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray. •...
Page 31: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, and envelopes. You can also use it for single‑page print jobs on letterhead. Open the multipurpose feeder.
Page 32 Loading paper and specialty media Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 33 Loading paper and specialty media • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first.
Page 34: Linking And Unlinking Trays
Loading paper and specialty media • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first. • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.
Page 35: Creating A Custom Name For A Paper Type
Loading paper and specialty media Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray. • To unlink trays, make sure the paper size or type for the tray does not match that of the other tray. Click Submit.
Page 36: Assigning A Custom Paper Type
Loading paper and specialty media • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu > Custom Names. Type a name for the paper type, and then click Submit. Select a custom type, and then verify that the correct paper type is associated with the custom name.
Page 37: Paper And Specialty Media Guide
Paper and specialty media guide Paper and specialty media guide Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print quality and reliability.
Page 38: Fiber Content
Paper and specialty media guide Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
Page 39: Using Specialty Media
Paper and specialty media guide Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Using recycled paper and other office papers • Low moisture content (4–5%) • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European) Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture.
Page 40: Tips On Using Envelopes
Paper and specialty media guide • Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240°C (464°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer.
Page 41: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide • Do not use labels with exposed adhesive. • Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between die‑cuts of the label. • Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive should be at least 1 mm (0.04 inch) away from edges.
Page 42 Paper and specialty media guide Paper size Standard tray Optional 550‑sheet Multipurpose feeder Duplex mode tray 210 x 297 mm (8.3 x 11.7 in.) 148 x 210 mm (5.8 x 8.3 in.) 105 x 148 mm (4.1 x 5.8 in.) JIS B5 182 x 257 mm (7.2 x 10.1 in.) Letter...
Page 43: Supported Paper Types And Weights
Paper and specialty media guide Paper size Standard tray Optional 550‑sheet Multipurpose feeder Duplex mode tray B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) Other Envelope 229 x 356 mm (9 x 14 in.) This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application. Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.).
Page 44 Paper and specialty media guide Paper type 550‑sheet tray Multipurpose feeder Duplex mode Rough/Cotton Custom Type [x] One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported. Bond and Heavy Paper are supported in duplex mode up to 90‑g/m (24‑lb) paper weight.
Page 45: Printing
Printing Printing Printing a document Printing a document From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 46: Printing From A Flash Drive
Printing Using the printer control panel From the printer control panel, navigate to: > Settings > > Print Settings > > Quality Menu > > Toner Darkness Adjust the toner darkness, and then press Printing from a flash drive Printing from a flash drive Notes: •...
Page 47: Supported Flash Drives And File Types
Printing From the printer control panel, select the document you want to print. Press the left or right arrow button to specify the number of copies for printing, and then press Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
Page 48: Printing From A Mobile Device
Set the print options you want, and then tap Print. Printing from a mobile device using Dell Mobile Print You can print directly from an Android mobile device (OS 2.1 or later) to your printer using Dell Mobile Print. Notes: •...
Page 49: Printing Confidential And Other Held Jobs
Printing Printing confidential and other held jobs Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File >...
Page 50: Printing Information Pages
Printing Printing information pages For more information on printing information pages, see “Printing a menu settings page” on page 24 “Printing a network setup page” on page Printing a font sample list From the printer control panel, navigate to: > Settings > >...
Page 51: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Network Setup Page Standard USB Substitute Size Profiles List Reports Paper Texture Print Fonts Network Card Paper Weight...
Page 52: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to "Cassette" for MP Feeder to Manual Envelope appear as a menu setting.
Page 53 Understanding the printer menus MP Feeder Size Specify the paper size loaded in the multipurpose feeder. Notes: • Letter is the US factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Feeder Letter Size to appear as a menu.
Page 54 Understanding the printer menus Manual Paper Size Specify the paper size being manually loaded. Note: Letter is the US factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded.
Page 55: Configure Mp Menu
Understanding the printer menus Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
Page 56 Understanding the printer menus Labels Texture Specify the relative texture of the labels loaded. Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specify the relative texture of the bond paper loaded. Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture...
Page 57: Paper Weight Menu
Understanding the printer menus Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting.
Page 58: Paper Loading Menu
Understanding the printer menus Colored Weight Specify the relative weight of the colored paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Light Weight Specify that the weight of the paper loaded is light. Light Heavy Weight Specify that the weight of the paper loaded is heavy.
Page 59: Custom Types Menu
Understanding the printer menus Light Loading Determine and set two‑sided printing for all print jobs that specify Light as the paper type. Duplex Heavy Loading Determine and set two‑sided printing for all print jobs that specify Heavy as the paper type. Duplex Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify...
Page 60: Reports Menu
Understanding the printer menus Universal Setup menu Units of Measure Identify the units of measure. Inches Notes: Millimeters • Inches is the US factory default setting. • Millimeters is the international factory default setting. Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm...
Page 61: Network/Ports Menu
Understanding the printer menus Network Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address information. Note: This menu item appears only in network printers or in printers connected to print servers. Profiles List Print a list of profiles stored in the printer.
Page 62 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
Page 63: Network Card Menu
Understanding the printer menus Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card View Card Status View the connection status of the network card.
Page 64: Ipv6 Menu
Understanding the printer menus Enable AutoIP Specify the Zero Configuration Networking setting. Note: Yes is the factory default setting. Enable FTP/TFTP Enable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol. Note: Yes is the factory default setting. Enable HTTP Server Enable the built-in Web server (Embedded Web Server).
Page 65: Wireless Menu
Understanding the printer menus Set the host name. Set Hostname Note: The host name is limited to 15 characters, and accepts US‑ASCII, alphanumeric characters and hyphen only. View the current IPv6 addresses. View Address View the current router address. View Router Address Enable DHCPv6 Enable DHCPv6 in the printer.
Page 66: Appletalk Menu
Understanding the printer menus View Security Mode View the encryption method for the wireless network. AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following: •...
Page 67 Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: Auto • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.
Page 68: Smtp Setup Menu
Understanding the printer menus SMTP Setup menu Primary SMTP Gateway Specify SMTP server gateway and port information. Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to send an e‑mail.
Page 69: Security Menu
Understanding the printer menus Security menu Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts on the printer control panel before all users are locked out. Panel Login Timeout Remote Login Timeout Notes: •...
Page 70: Set Date And Time Menu
Understanding the printer menus Set Date and Time menu Current Date and Time Show the current date and time settings for the printer. Manually Set Date and Time Enter the date and time. [input date/time] Notes: • For touch‑screen printer models, date and time are set in YYYY-MM-DD HH:MM format.
Page 71: Settings Menu
Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text appearing on the display. English Note: Not all languages are available for all printers, and you may Francais need to install special hardware for those languages to appear. Deutsch Italiano Espanol...
Page 72 Understanding the printer menus Quiet Mode Reduce the amount of noise produced by the printer. Notes: • Off is the factory default setting. This supports the performance specifications for your printer. • On configures the printer to produce as little noise as possible.
Page 73 Understanding the printer menus Timeouts Print a job with the display turned off. Print with Display Off Note: Display on when printing is the factory default setting. Allow printing with display off Display on when printing Timeouts Set the amount of time the printer waits before it enters Hibernate mode.
Page 74 Understanding the printer menus Error Recovery Set the printer to restart when an error is encountered. Auto Reboot Notes: Reboot when idle • Reboot always is the factory default setting for Auto Reboot. Reboot always • 2 is the factory default setting for Max Auto Reboots. Reboot never •...
Page 75: Setup Menu
Understanding the printer menus Factory Defaults Return the printer settings to the factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. This keeps the user‑defined settings. • All downloads stored in the RAM are deleted. Downloads stored in the flash memory are not affected.
Page 76: Finishing Menu
Understanding the printer menus Download Target Set the storage location for downloads. Notes: Flash • RAM is the factory default setting. Storing downloads in the RAM is temporary. • Storing downloads in a flash memory places them in permanent storage. Downloads remain in the flash memory even when the printer is turned off.
Page 77 Understanding the printer menus Blank Pages Specify whether blank pages are inserted in a print job. Do Not Print Note: Do Not Print is the factory default setting. Print Collate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: “(1,2,3) (1,2,3)”...
Page 78: Quality Menu
Understanding the printer menus Quality menu Print Resolution Specify the printed output resolution in dots per inch. 300 dpi Note: 600 dpi is the factory default setting. 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts.
Page 79: Utilities Menu
Understanding the printer menus Utilities menu Format Flash Format the flash memory. Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted. Notes: • Flash memory refers to the memory added by installing a flash memory card in the printer.
Page 80: Postscript Menu
Understanding the printer menus PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Disable the SysStart file. Note: Off is the factory default setting. Font Priority Establish the font search order.
Page 81 Understanding the printer menus PCL Emulation Settings Change the point size for scalable typographic fonts. Point Size Notes: 1.00–1008.00 • 12 is the factory default setting. • Point size refers to the height of the characters in the font. One point equals approximately 0.014 inch.
Page 82 Understanding the printer menus Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign MP Feeder Notes: None • Off is the factory default setting. 0–199 • None cannot be selected. It is only displayed when it is selected by the Assign Tray [x] PCL 5 interpreter.
Page 83: Html Menu
Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
Page 84: Help Menu
Understanding the printer menus Margin Size Set the page margin for HTML documents. 8–255 mm Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting.
Page 85 Understanding the printer menus Menu item Description Printing Guide Provides information about loading paper and other specialty media Media Guide Provides a list of the paper sizes supported in trays and feeders Print Defects Guide Provides information about resolving print defects Menu Map Provides a list of the printer control panel menus and settings Information Guide...
Page 86: Saving Money And The Environment
Two-sided printing is the default setting in the print driver. • For a complete list of supported products and countries, go to www.dell.com/support. Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by setting multiple page printing (N‑Up) for the print job.
Page 87: Saving Energy
Saving money and the environment Saving energy Using Eco‑mode Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact. From the printer control panel, navigate to: > Settings > Settings > > General Settings > >...
Page 88: Adjusting Sleep Mode
Saving money and the environment Adjusting Sleep mode To save energy, decrease the number of minutes the printer waits before it enters Sleep mode. Available settings range from 1–180 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Page 89: Recycling
In the Screen Brightness field, enter the brightness percentage you want for the display. Click Submit. Recycling Recycling Dell products To return Dell products for recycling: Visit our Web site at www.dell.com/recycle. Select your country or region. Follow the instructions on the computer screen.
Page 90: Securing The Printer
Securing the printer Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data.
Page 91: Erasing Volatile Memory
Securing the printer Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered data, turn off the printer. Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: Turn off the printer.
Page 92: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain the optimum performance of your printer. Warning—Potential Damage: Failure to replace parts and supplies when directed may cause damage to your printer or prevent the printer from performing optimally. Cleaning the printer Cleaning the printer Note: You may need to perform this task after every few months.
Page 93: Estimated Number Of Remaining Pages
Use the Search command on the Start menu to locate Status Monitor Center. Open the application, and then click Order Supplies. Ordering supplies using Printer Home Use the Search command on the Start menu to locate Dell Printer Home. Open the application, and then click Maintenance > Order supplies. Storing supplies Choose a cool, clean storage area for the printer supplies.
Page 94: Replacing Supplies
Maintaining the printer Replacing supplies Replacing the toner cartridge Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle. Unpack the toner cartridge, and then remove all packing materials.
Page 95: Replacing The Imaging Unit
Maintaining the printer Shake the new cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 96 Maintaining the printer Pull the toner cartridge out using the handle. Lift the blue handle, and then pull the imaging unit out of the printer. Unpack the new imaging unit, and then shake it. Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 97 Maintaining the printer Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer.
Page 98: Moving The Printer
Maintaining the printer Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet. •...
Page 99: Managing The Printer
Managing the printer Managing the printer Managing printer messages Use the Status Messenger application to view error messages requiring your intervention on your printer. When there is an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information. If you installed Status Messenger with your printer software, then the application launches automatically when the software installation is completed.
Page 100: Viewing Reports
Managing the printer Click Applications > Remote Operator Panel > Launch VNC Applet. Note: VNC Applet requires a Java plug‑in to launch. Click Click here to continue. The virtual display works as an actual display would work on a printer control panel. Viewing reports You can view some reports from the Embedded Web Server.
Page 101: Modifying Confidential Print Settings
Managing the printer Notification Description The normal printer behavior for all supplies occurs. E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of the supply will appear on the menus page and status page. Warning The printer displays the warning message and generates an email about the status of the supply.
Page 102: Restoring Factory Default Settings
Managing the printer To change the language, select a language from the drop-down menu, and then click Click here to submit language. Click Printer Settings. Type the IP addresses of the source and target printers in their appropriate fields. Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP. Click Copy Printer Settings.
Page 103: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media and load them properly to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Page 104: Understanding Jam Messages And Locations
Clearing jams • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper •...
Page 105: [X]-Page Jam, Open Front Door. [20Y.xx]
Clearing jams Area Printer control panel message What to do Standard bin [x]‑page jam, clear standard Remove the jammed paper. bin. [20y.xx] Rear door [x]‑page jam, open rear Open the rear door, and then remove the jammed paper. door. [20y.xx] Tray 1 [x]‑page jam, remove tray 1 to Pull tray 1 completely out, then push the front duplex flap...
Page 106 Clearing jams Pull out the toner cartridge using the handle. Lift the blue handle, and then pull out the imaging unit from the printer. Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. Place the imaging unit aside on a flat, smooth surface.
Page 107 Clearing jams Lift the blue flap in front of the printer. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 108 Clearing jams Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.
Page 109: [X]-Page Jam, Open Rear Door. [20Y.xx]
Clearing jams [x]‑page jam, open rear door. [20y.xx] Open the front door. Gently pull down the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Firmly grasp the jammed paper on each side, and then gently pull it out.
Page 110: [X]-Page Jam, Clear Standard Bin. [20Y.xx]
Clearing jams Close the rear door. From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continue printing. [x]‑page jam, clear standard bin. [20y.xx] Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 111: [X]-Page Jam, Remove Tray 1 To Clear Duplex. [23Y.xx]
Clearing jams [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Pull the tray completely out of the printer. Locate the blue lever, and then pull it down to release the jam.
Page 112: [X]-Page Jam, Open Tray [X]. [24Y.xx]
Clearing jams Insert the tray. From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continue printing. [x]‑page jam, open tray [x]. [24y.xx] Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located.
Page 113: [X]-Page Jam, Clear Manual Feeder. [25Y.xx]
Clearing jams Insert the tray. From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continue printing. [x]‑page jam, clear manual feeder. [25y.xx] From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 114 Clearing jams Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continue printing.
Page 115: Troubleshooting
Troubleshooting Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a toner cartridge. Press to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, press on the printer control panel to clear the message and continue printing. Cartridge very low, [x] estimated pages remain [88.xy] You may need to replace the toner cartridge very soon.
Page 116: Close Front Door
Troubleshooting Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Note: Make sure the paper size and type settings are specified in the Paper menu on the printer control panel. •...
Page 117 Troubleshooting Imaging unit low [84.xy] You may need to order an imaging unit. If necessary, press to clear the message and continue printing. Imaging unit nearly low [84.xy] If necessary, press on the printer control panel to clear the message and continue printing. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon.
Page 118 Troubleshooting Insufficient memory to collate job [37] Try one or more of the following: • From the printer control panel, press to print the portion of the job already stored and begin collating the rest of the print job. • Cancel the current print job.
Page 119 Troubleshooting Load [paper source] with [custom type name] [orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing. Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from that tray.
Page 120 • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact technical support or your Dell printer dealer, and then report the message. If necessary, press on the printer control panel to clear the message and continue printing.
Page 121 The printer has detected a non‑Dell supply or part installed in the printer. Your Dell printer is designed to function best with genuine Dell supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 122 Troubleshooting Not enough free space in flash memory for resources [52] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. • Delete fonts, macros, and other data stored in the flash memory. From the printer control panel, navigate to: >...
Page 123: Remove Paper From Standard Output Bin
Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit our Web site. Replace maintenance kit, 0 estimated pages remain [80.xy] The printer is scheduled for maintenance. Contact technical support or your Dell printer dealer, and then report the message. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing.
Page 124 Unplug the router, wait for 30 seconds, and then plug it back again. • Turn off the printer, and then turn it back on. • Update the network firmware in the printer or the print server. For more information, visit the Dell support Web site at www.dell.com/support/printers contact your system support person.
Page 125: Solving Printer Problems
Troubleshooting Unformatted flash detected [53] Try one or more of the following: • From the printer control panel, press to stop the defragmentation and continue printing. • Format the flash memory device. Note: If the error message remains, then the flash memory device may be defective and need to be replaced. Unsupported option in slot [x] [55] Turn off the printer.
Page 126 Troubleshooting Action Step 4 Unplug the other Go to step 5. electrical equipment, Check other electrical equipment plugged into the electrical outlet. and then turn on the printer. If the printer Does other electrical equipment work? does not work, then reconnect the other electrical equipment.
Page 127: Printer Display Is Blank
Troubleshooting Action Step 11 Go to step 12. Install the correct printer driver. Check the installed printer driver. Is the correct printer driver installed? Step 12 The problem is solved. Contact technical support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Page 128: Tray Problems
Troubleshooting Action Step 3 Go to step 4. Reinstall the internal option. Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list. Is the internal option listed in the menu settings page? Step 4 The problem is solved.
Page 129: Paper Feed Problems
Troubleshooting Action Step 4 Go to step 5. Manually add the tray in the printer driver. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs.
Page 130: Jammed Pages Are Not Reprinted
Troubleshooting Action Step 3 Contact technical The problem is solved. support. Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 103. Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Paper jam message remains after jam is cleared Action Open front door and remove all trays.
Page 131: Solving Print Problems
Troubleshooting Solving print problems Printing problems Multiple‑language PDF files do not print Action Step 1 The problem is solved. Go to step 2. Check if the print options for the PDF output are set to embed all fonts. Generate a new PDF file, and then resend the print job. Do the files print? Step 2 The problem is solved.
Page 132: Print Jobs Do Not Print
Troubleshooting Action Step 4 Go to step 5. Use a supported flash drive. Check if the flash drive is supported. For more information regarding tested and approved USB flash memory devices, see “Supported flash drives and file types” on page Is the flash drive supported? Step 5 Contact your system...
Page 133: Print Job Takes Longer Than Expected
Remove, and then reinstall the printer software. For more information, see “Installing the printer” on page Note: For more information, visit www.dell.com/support/printers. Resend the print job. Do the jobs print? Print job takes longer than expected Action Step 1 The problem is solved.
Page 134: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting Action Step 5 The problem is solved. Contact technical support. Install additional printer memory, and then resend the print job. Did the job print? Job prints from the wrong tray or on the wrong paper Action Step 1 The problem is solved. Go to step 2. Check if you are printing on paper that is supported by the tray.
Page 135: Incorrect Characters Print
Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
Page 136: Unexpected Page Breaks Occur
Troubleshooting Action Step 3 The problem is solved. Contact technical support. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Did the job print and collate correctly? Unexpected page breaks occur Action...
Page 137 Troubleshooting Action Step 1 Go to step 2. Select a font that is supported by the Print a font sample list to check if the fonts you are using are supported printer. by the printer. From the printer control panel, navigate to: Menus >...
Page 138: Shadow Images Appear On Prints
Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Is the page or image clipped? Step 4 Contact technical The problem is solved.
Page 139: Gray Background On Prints
Troubleshooting Action Step 4 Contact technical The problem is solved. support. Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 The problem is solved.
Page 140: Incorrect Margins On Prints
Troubleshooting Incorrect margins on prints A B C D A B C D A B C D Action Step 1 The problem is solved. Go to step 2. Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 141: Paper Curl
Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
Page 142 Resend the print job. Do print irregularities still appear? Step 6 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job. printer dealer. Do print irregularities still appear?
Page 143: Repeating Defects Appear On Prints
• 38 mm (1.5 in.) contact technical support or your Dell printer dealer. Is the distance between defects equal to one of the listed measurements? Step 2 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job.
Page 144 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper type, texture and weight in the Paper menu to match the paper loaded in the tray. • Specify the paper type, texture, and Resend the print job.
Page 145: Print Is Too Light
Troubleshooting Print is too light Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too light? Step 2 Go to step 3.
Page 146: Printer Is Printing Blank Pages
Troubleshooting Action Step 6 Go to step 7. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 147: Skewed Print
Troubleshooting Action Step 2 Go to step 3. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 148: Printer Is Printing Solid Black Pages
Troubleshooting Printer is printing solid black pages Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 149: Streaked Horizontal Lines Appear On Prints
Troubleshooting Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3.
Page 150: Streaked Vertical Lines Appear On Prints
Troubleshooting Streaked vertical lines appear on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. Resend the print job.
Page 151: Horizontal Voids Appear On Prints
Action Step 5 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job. printer dealer. Do streaked vertical lines appear on prints? Horizontal voids appear on prints Leading edge Trailing edge...
Page 152: Vertical Voids Appear On Prints
Troubleshooting Vertical voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3.
Page 153 Do fog or shading appear on prints? Step 2 Contact technical The problem is solved. support or your Dell Replace the imaging unit, and then resend the print job. printer dealer. Do fog or shading appear on prints? Toner rubs off Leading edge...
Page 154: Embedded Web Server Does Not Open
Do the paper type, texture, and weight match the paper loaded in the tray? Step 2 Contact technical The problem is solved. support or your Dell Resend the print job. printer dealer. Does the toner still rub off? Uneven print density Action Replace the imaging unit, and then resend the print job.
Page 155 Troubleshooting Action Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 156: Contacting Technical Support
You need to know your printer model type and the service tag number or express service code. For more information, see the label on the inside top front cover or at the back of the printer. The service tag number is also listed on the menu settings page. For more information, check the Dell support Web site at www.dell.com/support/printers.
Page 157: Dell Technical Support Policy
Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell‑installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
Page 158: Warranty And Return Policy
Appendix Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry‑standard practices. For information about the Dell warranty for your printer, refer to the...
Page 159 Default Source menu 52 Ethernet 19 wireless network 21 Defective flash detected [51] 116 parallel 19 configurations Dell Mobile Print USB 19 printer 10 using 48 canceling a print job Configure MP menu 55 device and network settings...
Page 160 Index directory list Insufficient memory to collate job printing 50 [37] 118 factory defaults, restoring 102 display troubleshooting Insufficient memory to support finding more information about the printer display is blank 127 Resource Save feature [35] 117 printer 8 display, control panel 11 Insufficient memory, some Held Finishing menu 76 display, printer control panel...
Page 161 101 printing 25 [x]‑page jam, remove tray 1 to menu settings page Non‑Dell [supply type], see User’s clear duplex. [23y.xx] 111 printing 24 Guide [33.xy] 121 Paper Size/Type menu 52 menus non‑volatile memory 90...
Page 162 Index print driver unexpected page breaks Defective flash detected [51] 116 hardware options, adding 21 occur 136 Error reading USB drive. Remove print irregularities 141 printer 20 USB. 116 print job configurations 10 Error reading USB hub. Remove canceling from the printer control minimum clearances 9 hub.
Page 163 Replace unsupported cartridge [54] 121 AirPrint 48 [32.xy] 123 Non‑Dell [supply type], see User’s from a mobile device using Dell Replace unsupported imaging unit Guide [33.xy] 121 Mobile Print 48 [32.xy] 123 Not enough free space in flash...
Page 164 Index standard tray transparencies repeating print defects appear on loading 27 loading, multipurpose feeder 31 prints 143 Standard USB menu 66 tips 41 shadow images appear on Standard USB port disabled trays prints 138 [56] 124 linking 34 skewed print 147 statement of volatility 90 loading 27 streaked horizontal lines appear...
Page 165 Index volatile memory 90 erasing 91 volatility statement of 90 Wireless menu 65 wireless network configuration information 21 wireless network setup using the Embedded Web Serve 24 wireless setup wizard using 22 XPS menu 79...

Dell B3460dn User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Quick Links

Related Manuals for Dell B3460dn

Summary of Contents for Dell B3460dn

Table of Contents