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5800/140Hb XPRESS S e r v i c e G u i d e...
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5800/140Hb XPRESS S e r v i c e G u i d e...
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Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.
Contents Using this Guide 1 System Overview Overview............................ 1-2 System Chassis........................... 1-5 External View ........................1-5 Status LED Indicator Descriptions .................. 1-8 Internal View ......................... 1-11 System Board Set ........................1-12 System Board Set Features ...................... 1-16 Pentium III Xeon Processor................... 1-16 System Memory......................
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Before You Begin ......................2-4 Static Precautions......................2-4 Assembly..........................2-5 Preparing the Rack Mounting Bracket Assemblies ..........2-5 Attaching the Center Slide Bar to the Server............2-7 Installing the Rack Mounting Bracket Assemblies into the Rack Cabinet..2-7 Mounting the Server in the Rack Cabinet............2-11 Attaching the Cable Retention Arm ..............
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4 Disassembly and Reassembly General Information........................4-2 Precautions..........................4-4 Preparation ..........................4-6 Equipment Log........................... 4-6 Removing the Front Door of the Tower Cabinet ............... 4-6 Installing the Front Door of the Tower Cabinet................. 4-7 Removing the Processor Cover....................4-8 Installing the Processor Cover ....................4-9 Removing the Fan Modules .....................
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Error Checking.........................5-6 Troubleshooting Guide ....................5-6 Preparing the System for Diagnosing Problems ..........5-6 Monitoring POST ....................5-7 Verifying Proper Operation of Key System Indicators ........5-8 Confirming Loading of the Operating System ........... 5-8 Specific Problems and Corrective Actions.................5-9 Power LED Does Not Light.....................5-9 Incorrect or No Beep Code ....................5-9 No Characters Appear on Screen ...................5-10 Characters are Distorted or Incorrect ................5-10...
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Server Unit ..........................A-2 B Interrupt Request/ PCI IRQ Device/ I/O Port Address Assignments Interrupt Request Assignments ....................B-2 PCI IRQ Device Assignments....................B-3 I/O Port Address Assignments ....................B-4 C System Cabling Configurations Before You Begin ........................C-2 Static Precautions........................C-2 Standard Cabling Configuration ....................
Using This Guide Welcome to the E 5800/140Hb Service Guide. This service guide has all the XPRESS information found in the System User’s Guide, including disassembly and reassembly instructions for all field replaceable units (FRUs). This service guide also contains system board connector information and a complete parts list, including an exploded view of the system.
Appendix E, "Connectors" provides pin information about the server unit external device connectors. “Glossary” defines the standard acronyms and technical terms used in this manual. “Equipment Log” provides you with a sample equipment log for documenting the system configuration and future updates you may make to your system. x Using This Guide...
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System User's Guide The User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading.
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
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Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
System Overview Overview System Chassis System Board Set System Board Set Features System Power Peripheral Bays Disk Array System Functions System Security Reconfiguration...
Overview This server is a highly reliable, high-powered, fault-tolerant, high-capacity ® ™ III Xeon multiprocessing system based on the Intel Pentium processor family. It is a solid performer and offers the latest technology. The server system is conveniently housed and available as a tower-based system (see Figure 1-1) or as a rack-mount system (see Figure 1-2) in a relatively small form factor of 7U (fits into a standard EIA 19-inch rack assembly.
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This server system is designed for minimum downtime. To this end, the server includes or has the option to include the following: Chassis that supports up to three power supplies (two are standard power supplies). An additional power supply can be added to provide redundant power (i.e., the system will continue to operate with a single power supply failure).
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Adaptec AIC7899 SCSI controller providing dual channel Ultra 160/m SCSI interfaces for the hot swap hard disk drives. Adaptec AIC7880 SCSI controller providing single channel Ultra/Wide SCSI interface for 5.25-inch peripheral devices and external SCSI devices. Integrated onboard Network Interface Controller (NIC), an Intel 82559 PCI LAN controller for 10 or 100 Mbps Ethernet networks with a RJ-45 Ethernet connector.
System Chassis The system chassis is an easy-to-expand, fabricated metal structure. The following subsections describe the system chassis external view, internal view, and the system board set. External View Figure 1-3 shows the front chassis features and controls. Figure 1-4 shows the rear chassis features and controls.
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J – Emergency hole, CD-ROM drive Insert a metallic pin (e.g., paper clip, etc.) to eject the CD (Note that the front controls may vary tray when the tray fails to open. per model of CD-ROM drive.) K – SCSI hard drive bays Each slot in a bay contains one 3.5-inch disk drive (SCSI ID: from top to bottom 0, 1, 2, 3, and 4).
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A – USB USB Interface connector. Appropriate driver is required. B – COM1 COM1 serial port 9-pin connector. C – COM2 COM2 serial port 9-pin connector. D – Keyboard PS/2-compatible 6-pin mini-DIN connector. E – Mouse PS/2-compatible 6-pin mini-DIN connector. F –...
Status LED Indicator Descriptions Table 1-1 lists the system status LED indicators along with a description of each LED indicator. Table 1-2 lists the disk drive status LED panel indicators along with a description of each LED indicator. Table 1-3 lists the power supply status LED panel indicators along with a description of each LED indicator.
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Table 1-2. Disk Drive Status LED Panel Indicators Status Description Response Disk Drive Disk drive Remount the disk drive Power power off Green Disk drive None required (normal) power on Disk Drive Not accessing disk None required (normal) Access/Error drive Green Accessing disk drive None required (normal)
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Table 1-4. System Status Abnormal Conditions Status LED Description Response POST is in progress. Wait for a while. It lights in green a few seconds after completion of POST. CPU error is detected. Turn the server off and then back on. If an error message appears during POST, take note of the error message and contact your technical support representative.
Internal View Figure 1-5 shows the major components and features inside the server. Two standard power supplies and one optional power supply. Power backpanel board. 5.25-inch removable media bays, including CD-ROM drive. Standard Hot swap SCSI 3.5-inch hard disk drive bays, including SAF-TE board. Optional Hot swap SCSI 3.5-inch hard disk drive bays, including SAF-TE board.
System Board Set The system board set inside the server includes the system board, memory board, and power backpanel board. Figure 1-6, Figure 1-7, and Figure 1-8 show the major components on the system board, memory board, and power backpanel board. Table 1-5 summarizes the features of the board set.
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– Battery (lithium) – Processor speed jumper block (located in the CPU cage) Processor 0 socket Processor 1 socket Processor 2 socket Processor 3 socket Power interlock switch connector (Processor cover) ATX power connector (20 pins) Optional power connector (10 pins) Sub power connector (24 pins) –...
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Note: DIMMs are grouped into four and must be installed in multiples of four. Group #1 DIMM sockets (DIMM slots 1, 5, 9, 13) Group #2 DIMM sockets (DIMM slots 2, 6, 10, 14) Group #3 DIMM sockets (DIMM slots 3, 7, 11, 15) Group #4 DIMM sockets (DIMM slots 4, 8, 12, 16) System board connector Figure 1-7.
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Power supply #1 Power supply #2 Power supply #3 Power to system board Power to SCSI devices Power to standard SCSI hard disk drive cage Power to optional SCSI hard disk drive cage Power to system board Figure 1-8. Power Backpanel Board Component Locations System Overview 1-15...
System Board Set Features The following subsections provide a description of the system board set features. Pentium III Xeon Processor Depending on system configuration, each system includes one to four Pentium III Xeon processors. Each Pentium III Xeon processor is packaged in a Single Edge Contact Cartridge (S.E.C.).
SAF-TE Controller The system has an SAF-TE (SCSI Accessed Fault Tolerant Enclosure) controller that provides an interface to the disk subsystem that supports status signals, hot swapping drives, and enclosure monitoring. The transport mechanism for the standardized alert detection and status reporting is the SCSI bus.
Network Controller The system board includes a 10BASE-T/100BASE-TX network controller based on the Intel 82559 Fast Ethernet PCI Bus Controller. As a PCI bus master, the controller can burst data at up to 132 MB/sec. The controller contains two receive and transmit FIFO buffers that prevent data overruns or underruns while waiting for access to the PCI bus.
Peripheral Controller The advanced integrated peripheral controller supports two serial ports, two universal serial bus ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable.
System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected.
System Power The server may be configured with up to three 450-Watt power supplies for maximum system power of 600 Watts. Each supply has autoranging input 50/60 Hz and automatically switches between the following input voltage ranges: 100-127 VAC at 50/60 Hz; 7.6 A maximum current 200-240 VAC at 50/60 Hz;...
Disk Array The optional disk array controller board is a PCI board (standard on tower-based systems) that improves data reliability. The disk array controller board allows the hard disk drives in the SCSI hard disk drive bays and additional optional disk expansion unit to support disk array configuration RAID levels 0, 1, and 5.
Automatic Rebuilding Function The server supports the disk array automatic rebuilding function for data recovery. Note: The automatic rebuilding function supports a disk array configuration of RAID levels, RAID1 or RAID5. Rebuilding is to regenerate all data from a failed disk to a replacement disk. A rebuild is necessary after a failed disk drive is replaced with a new one.
System Functions The following subsections describe select system functions. Hot Swapping Hot swapping allows a device to be replaced, such as a hard disk drive while its power is on, as listed below. Disk array system: Any failed hard disk drive can be replaced while the system is running. Hot swap fans: Any one of the two system fan modules (three fans per module) can be replaced while the system power is on.
Fan module 0 Fan module 1 Figure 1-10 Hot Swap Fan Modules Table 1-6. Hot-Swap Fan Module POST Error Codes and System Event Log (SEL) Information Item Fan Module 0 Fan module 1 POST Error Codes Error Code Error Code 0B30 0B33 0B31...
ACPI The Advanced Configuration and Power Interface (ACPI) aware operating system can place the system into a state where the hard drives spin down, some system fans stop, and all processing is halted. However, in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running.
Remote Power-On (Wake On LAN) Function The remote power-on function turns on the system power by way of a network or modem. If the system power is set to Off, it can be turned on remotely by sending a specific packet from the main computer to the remote system. Note: The standard default value of the remote power-on function is “Disabled”.
Reconfiguration If a CPU or a memory DIMM board error was detected during execution of POST (Power On Self-Test) after system power is turned on, the reconfiguration function isolates the failed CPU or memory DIMM board and continues operation. You should replace the failed device as soon as possible.
Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Connecting the Power Cord(s) Using the System...
Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the server system. Also, provided are the instructions for assembling and mounting the rack-mount system. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets.
Unpacking the System WARNING Your server weighs approximately 82 pounds (37 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system if the shipping boxes are damaged, note the damage, and if possible, photograph it for reference.
Rack-Mount Subsystem Assembly This section provides the instructions for assembling and mounting the rack- mount server into a standard EIA 19-inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Be sure that power to the system is turned off and unplugged.
Assembly The following subsection describes how to assemble your rack-mount server into a standard EIA 19-inch rack cabinet. ! CAUTION Ensure that the location of the rack-mount server does not create an unstable condition when installed in the rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server.
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2. Remove the center slide bar from each rack mounting bracket assembly as follows: Position the rack mounting bracket assembly on a flat surface with the center slide bar facing up. Fully extend the three telescoping slide bars until they lock in place (see Figure 2-1).
Attaching the Center Slide Bar to the Server Using the two center slide bars removed in the previous procedure attach them to the server as follows: 1. Align the mounting holes in each slide bar to the threaded holes on the side of the server (see Figure 2-3).
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To improve rack stability, mount the server towards the bottom of the rack cabinet. If there are units already installed, install the server into the next empty space from the bottom of the rack cabinet. 2. Starting at the bottom of the rack cabinet, or at the top or bottom of a previously mounted unit, measure the number of screw hole locations on the front vertical mounting rails (see Figure 2-4) and rear vertical mounting rails (see Figure 2-5) for the Rack Mounting Bracket Assemblies and Cable...
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A – M5 Cagenuts for Cable Retention Arm B – Rack Mounting Bracket Assembly Alignment Tabs C – Rack Mounting Bracket Assembly M5 Screw Holes Figure 2-5. Locating and Marking the Rear Mounting Holes for the Server 3. While marking the hole locations for the Rack Mounting Bracket Assemblies and Cable Retention Arm, also mark the locations on the front vertical mounting rails for the cage nuts, which hold the thumbscrews of the server faceplate (see Figure 2-4).
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Figure 2-6. Inserting the Cage Nuts for the Server Faceplate 5. Align one of the Rack Mounting Bracket Assemblies behind the mounting holes in the vertical mounting rail (see Figure 2-7) located on the left side of the rack cabinet. The tabs on the front and rear of the Rack Mounting Bracket Assembly help to align it with the holes in the vertical-mounting rail.
A – Vertical mounting rail B – Rack mounting assembly C – Alignment tab D – Screw Figure 2-7 Installing the Left Rack Mounting Bracket Assembly into the Rack Mounting the Server in the Rack Cabinet Use the following procedure to mount the server into the rack cabinet (see Figure 2-8).
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2. With someone assisting you, use the handles on the front of the server and the lip at the top rear of the server to lift and slide the server into the extended rail slider assemblies. Align the server center slide bars with the extended rail assemblies. Carefully slide the server into the extended rail assemblies until it stops.
Attaching the Cable Retention Arm The dual-hinged cable retention arm attaches to the rear of the server and allows cables to swing in and out of the way as the server slides back and forth within the rack cabinet. All the server cables can be tie-wrapped to the cable retention arm.
Getting Familiar with the System Before setting up your system, see System Overview in Chapter 1 of this User's Guide to become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to...
Connecting the Power Cord(s) Plug the female end of each AC power cord into the input receptacle(s) on the rear of the server chassis (see Figure 2-10). Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.
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Figure 2-10. Connecting the AC Power Cord to the Server 2-16 Setting Up the System...
Using the System The following subsections describe how to use this server system properly and safely, including an explanation of the server system power on/off sequences, what the POST program checks in the server, and how to perform a forced power shutdown.
Opening the Front Door of the Tower Cabinet You must open the front door of the tower cabinet to turn the server power on or off, place the server in sleep mode, mount or dismount a floppy disk, mount or dismount a hard disk drive, or mount or dismount 5 1/4-inch removable media devices.
Opening the Hot-Plug PCI Bay Door You must open the Hot-Plug PCI bay door to install or remove Hot-Plug PCI boards. Open the Hot-Plug PCI bay door as follows. 1. Observe all safety and ESD precautions listed at the beginning of chapter 4 in this guide.
Powering On the Server System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. Note: If the server power cord is connected to a power control unit such as an UPS (Uninterruptive Power Supply)
After a few seconds your system begins the internal Power-On Self Tests (POST). POST automatically checks the system board, memory board, CPU module, ECC memory modules, keyboard, mouse, and most installed peripheral devices. POST also displays the start messages of the BIOS setup utility during execution.
Forcing a Power Shutdown A forced power shutdown can be used when the power on/off switch does not power off the server or the reset functions do not work. To perform a forced power shutdown: Press in on the power on/off switch located on the front panel of the server for at least 4 seconds to force the server power off.
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.
Table 3-1 Setup Menu Value Keys Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down.
Main Menu Choices or Feature Display Only Description Your Setting Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed (Display Only). Indicates the processor speed. Cache RAM XXX KB (Display Only). Indicates the cache RAM size. System Memory XXX KB (Display Only).
Advanced Menu Feature Description Your Setting Advanced Refer to Advanced Submenu. Memory Reconfiguration Refer to Memory Reconfiguration Submenu. CPU Reconfiguration Refer to CPU Reconfiguration Submenu. Peripheral Configuration Refer to Peripheral Reconfiguration Submenu. Monitoring Configuration Refer to Monitoring Configuration Submenu. It sets POST Monitoring and Boot Monitoring.
Advanced Submenu Choices or Feature Display Only Description Your Setting Installed O/S Other Select the operating system PnP O/S installed on your system that will be used most of the time. Note: An incorrect setting can cause some operating systems to display unexpected behavior.
Memory Reconfiguration Submenu Choices or Feature Display Only Description Your Setting DIMM Group #1 Status Normal* (Display Only) DIMM Group #2 Status Normal* (Display Only) DIMM Group #3 Status Normal* (Display Only) DIMM Group #4 Status Normal* (Display Only) Press ENTER Clear DIMM Errors Clears the DIMM group error status information.
Peripheral Configuration Submenu Choices or Feature Display Only Description Your Setting Serial Port 1: Disabled Disables serial port 1 or selects 3F8, IRQ3 the base address and interrupt (COM 1) 3F8, IRQ4 (IRQ) for serial port 1. 2F8, IRQ3 2F8, IRQ4 3E8, IRQ3 3E8, IRQ4 2E8, IRQ3...
Boot Monitoring Disabled Disable or enable the boot Enabled monitoring feature. To use this function NEC ESMPRO must be installed. Do not use this function if the system is booted from the operating system (OS) without NEC ESMPRO installed. 5 (1 to 20)
Option ROM Submenu Choices or Feature Display Only Description Your Setting Onboard SCSI Enabled Disables/Enables the mapping of the onboard Disabled SCSI #1 BIOS. Enabled Onboard SCSI Disables/Enables the mapping of the onboard Disabled SCSI #2 BIOS. Enabled Onboard LAN Disables/Enables the mapping of the onboard Disabled LAN BIOS...
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Choices or Feature Display Only Description Your Setting Clear Supervisor Status only, user cannot modify. Password is Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board...
Choices or Feature Display Only Description Your Setting Power Switch Masked Determines whether power switch Unmasked Mask is masked or unmasked. Selecting "Masked" disables power-off with the power switch after the operating system is started (including shutdown by pressing the Power switch for at least 4 seconds.) Unmasked Option ROM...
System Hardware Menu Choices or Feature Display Only Description Your Setting Thermal Sensor Refer to Thermal Sensor Submenu. Wake On Events Refer to Wake On Events Submenu. AC Link Power On Determines the mode of AC Last State Link. This determines the state Stay Off of the server when AC power is reapplied.
Thermal Sensor Submenu Choices or Feature Display Only Description Your Setting Enabled Thermal Sensor When enabled determines if Disabled the BIOS will disable boot (if temperature is not within a safe range). Upper Limit 55 (11 to 80) Sets the upper temperature limit in Celsius.
Boot Menu Use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Boot Device Priority Menu Boot Priority Device Description Your Setting ATAPI CD-ROM Attempts to boot from an...
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
SCSISelect Utility The SCSISelect Utility detects the SCSI host adapters on the system I/O board and on option SCSI controller boards. The SCSISelect Utility is used mainly to set the transfer rate of connected SCSI device. Use the SCSISelect Utility to: Change default values Check and/or change SCSI device settings that may conflict with those of other devices in the server...
System board AIC7899 Channel B (for optional internal hard disk drives) AIC7899 Channel A (for standard internal hard disk drives) AIC7880 Channel A (for 5 1/4-inch removable media devices and external SCSI devices) Figure 3-1. SCSI Controller Channels 5. Once you select the adapter, the following screen is displayed: Menu Description Configure/View Host...
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Table 3-2 Adaptec SCSI Utility Setup Configurations RECOMMENDED SETTING YOUR OPTION OR DISPLAY ONLY CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID SCSI Parity Checking Enabled Host Adapter SCSI Termination Enabled Additional Options Boot Device Options Press ENTER for menu Boot Channel A First Boot SCSI ID...
Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility, press ESC until a message prompts you to exit (if you changed any settings, you are prompted to save the changes before you exit). Configuring Optional SCSI Controller Boards To configure SCSI devices connected to optional SCSI controller boards, use the SCSI BIOS utility provided with the specific option board.
C onfiguring the RAID Controller The RAID (Redundant Array of Inexpensive Devices) option available for your system is the three channel SecuRAID 530 (Mylex eXtremeRAID 1100) RAID controller board, which gives your system the added security of fault tolerance. If you order a system with an Operating System (OS) hot load and a RAID controller, the system is pre-configured at the factory according to Table 3-3.
Configuring System Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
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Table 3-4 Processor Speed Jumper Summary Processor Jumper Settings Frequency (MHz) Table 3-5 System Function Jumper Summary Jumper On/Off Jumpers Function (default in bold) What it does at system reset. Off, Protect 1–2 CMOS clear Preserves the contents of CMOS. On, Erase Clears CMOS.
Moving System Jumpers ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
Clearing CMOS and Password ! CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
Disassembly and Reassembly General Information Precautions Preparation Equipment Log Removing the Front Door of the Tower Cabinet Installing the Front Door of the Tower Cabinet Removing the Processor Cover Installing the Processor Cover Removing the Fan Modules Installing the Fan Modules Installing the Rack-Mount Upgrade Kit Processors DIMMs...
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Removing the System Board Removing the Processor Cage Removing the SAF-TE Card Removing the SCSI Device Backpanel Removing the Power Backpanel Removing the Hot-Plug PCI LED Board Removing the Power Interlock Switch Removing the Speaker Assembly Removing the Switch Cable Assembly Removing the LED Cable Assembly...
General Information This chapter contains step-by-step instructions for disassembling and reassembling your system, including upgrading your system. When reassembling your server unit, follow the disassembly procedure in reverse order. When you disassemble any part of the server, note the orientation and placement of any cables or shielding that you remove.
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All screws are Phillips-head, unless otherwise specified. Label all removed connectors. Note where the connector goes and in what position it was installed. On completion of any reassembly, plug in the power cords and power on the system unit. Contact your sales representative or dealer for a list of approved optional peripheral devices.
Precautions The following warnings and cautions apply throughout this chapter. Only a technically qualified person should integrate and configure the system. The only procedures that can safely be done with the system power on is removing or installing (hot-swapping) an SCA drive/carrier assembly in one of the SCSI hot-swap drive cages, hot-swapping a failed power supply, or hot swapping a hot plug fan module or PCI board.
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! CAUTION Electrostatic discharge (ESD) and ESD protection. ESD can damage disk drives, boards, and other parts. This system can withstand normal levels of environmental ESD while you are hot-swapping SCSI hard drives or hot- swapping a failed fan module or power supply. However, we recommend that you do all procedures in this chapter only at an ESD workstation.
Preparation Have the following tools available: Phillips screwdriver (#2 bit) flat-head screwdriver small needle nose pliers pen or pencil utility knife ESD workstation or antistatic wrist strap (recommended) IC removal tool. Equipment Log Use the equipment log form located at the end of this guide to record the model and serial number of your system, all installed options, and any other pertinent information specific to your system.
Figure 4-1. Removing the Front Door of the Tower Cabinet Installing the Front Door of the Tower Cabinet Note: This procedure is for tower-based systems only. To install the front door of the tower cabinet, perform the following (see Figure 4-1).
Removing the Processor Cover 1. To remove the processor cover, perform the following (see Figure 4-2). 2. Observe the safety and ESD precautions listed at the beginning of this chapter. 3. Power off the system. Ensure the power cords are unplugged from the AC wall outlet.
Installing the Processor Cover To install the processor cover, perform the following (see Figure 4-3). 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Make sure no tools or loose parts have been left inside the chassis. 3.
Removing the Fan Modules To remove the system fan modules, perform the following (see Figure 4-4): 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Loosen the two thumbscrews securing the fan module to the outside of the chassis.
Installing the Fan Modules To install the system fan modules, perform the following (see Figure 4-5): 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Orient the position of the fan module so that its power plug is on the bottom and insert it into its respective fan bay.
Installing the Rack-Mount Upgrade Kit To convert to a rack mount unit you must first reposition the diskette drive assembly and disassemble part of the tower unit then the new rack front panel can be installed on the unit. The parts of the tower unit to be removed are listed below.
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Plastic screw hole covers (3) Front door lock bracket Hot swap SCSI hard disk drive bay door Hot swap SCSI hard disk drive bay door hinge Front door catch Figure 4-6. Tower to Rack Preparation 4. Reposition the diskette drive assembly, as follows (see Figure 4-7). Note: The diskette drive assembly is a one-piece assembly.
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Figure 4-7. Repositioning the Diskette Drive Assembly 5. Install the new rack front panel on the front of the chassis as follows (see Figure 4-8): Position the new rack panel on the front of the chassis so the three screw holes on each side of the rack panel align with the screw holes on both sides of the chassis.
Processors The following sections provide procedures for installing and removing the Pentium III Xeon Processor Single Edge Contact (S.E.C.) cartridge. Use these procedures when upgrading or replacing your processor(s). Each processor is packaged in a S.E.C. cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache, secondary (L2) cache, thermal plate, and a cover.
Removing/Installing Processor Cartridges on the System Board Use the following procedure to remove or install a processor cartridge on the system board (slots 1 - 4). Note: All systems ship with at least a processor cartridge installed in the top slot of a system board and termination boards in the remaining slots.
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Figure 4-10. Removing the Processor Cage Door 7. Latch levers are provided with your system for easy removal of a processor cartridge or a termination board (see Figure 4-11) from your system. Install the latch levers on the upper right and left corners of the processor cartridge or termination board that is to be removed.
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8. If your system has a processor and you are adding another processor, then you must remove the termination board from the slot were you are adding the processor and store the termination board appropriately. To remove a termination board, perform steps 9 and 10. Otherwise go to step 13.
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Figure 4-13. Removing Processor Cartridge 14. Remove a processor cartridge from its antistatic package and place it on a grounded static-free surface or conductive foam pad. 15. Align the processor cartridge with the slot it is to be installed in so that the heat sink faces in the same direction as the standard processor, see Figure 4-14.
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Figure 4-15. Installing the Processor Board 17. Check that the processor is firmly seated in the bottom of the socket and reattach the processor cage door removed in step 5 and the air deflector removed in step 4 above.. Note: If the processor is not inserted correctly, the Status LED lights amber when the power cord is connected.
DIMMs The memory board contains sixteen DIMM sockets arranged in four groups (see Figure 4-16) of 4 way interleaved memory. Each 168-pin socket can hold a single 72-bit DIMM module with 64MB, 128MB, 256MB, 512MB, or 1GB (when available) of memory. When all sixteen sockets are populated, the memory board supports a maximum of 16GB of memory with 1GB DIMMs.
Installing DIMMs 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Power off the system. Ensure the power cords are unplugged from the AC wall outlet. 3. Remove the processor cover. See Removing the Processor Cover earlier in this chapter.
Figure 4-18. Installing Memory DIMMs 9. Repeat steps 6 through 8 above to install any remaining DIMMs. 10. Hold the memory board by its front edge and start to insert it into the slot guides. Do not press in on the board yet! Ease board into the slot guides until it is just touching its connector.
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Figure 4-19. Removing Memory DIMMs 4. Carefully lift the DIMM away from the socket and store it in an antistatic package. 5. Repeat the above steps to remove the remaining DIMMs. 6. Perform steps 10 through 14 of the previous subsection Installing DIMMs to install the memory board.
Replacing the Real-time Clock Battery You may need to replace the real-time clock (RTC) battery because of its battery life span. The battery powers the clock in the absence of power. When the battery starts to weaken, it loses voltage, and the system settings stored in CMOS RAM (for example, the date and time) may be wrong.
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Replace the battery as follows. Note: Electrostatic discharge (ESD) can damage add-in boards and other components; place them on an antistatic surface. Wear an antistatic wrist strap attached to chassis ground. 1. Observe the safety and ESD precautions listed at the beginning of this chapter.
Option Boards The following sections describe how to install and remove Hot-Plug PCI option boards. The Hot-Plug PCI feature is useable only when Operating System support is available. The system board has six dedicated 64-bit PCI bus expansion slots and two dedicated 32-bit PCI expansion slots (see Figure 4-21). The high-performance PCI local bus allows the adoption of newer networking technology, such as 100 Mega-bit/second Ethernet NICs, with a minimum of effort and without concern for I/O bottlenecks.
Installing an Option Board Install an option board as follows. 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Open the Hot-Plug PCI bay door. See Opening the Hot-Plug PCI Bay Door in chapter 2. 3.
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8. Remove the expansion slot cover, see Figure 4-23. Note: Save the expansion slot cover for future use. Figure 4-23. Removing the Expansion Slot Cover 9. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board.
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11. Secure the PCI option board by pushing in on the cover tab, see Figure 4-25. Note: Ensure that the expansion slot cover tab is firmly locked in place. If the tab is unlocked, power will not be supplied to the slot and the PCI board will not operate. Figure 4-25.
Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Perform steps 1 and 2 of the previous subsection Installing an Option Board. 2.
RAID Controller Board Use this procedure to install a RAID controller board. 1. Install the RAID controller board into any PCI expansion slot on the system board. See subsection Installing an Option Board earlier in this chapter. Note: If a RAID controller board is installed in PCI slots #1 or #2 the board will operate in 32 bits only.
Removable Media Devices A 1.44 MB diskette drive is always mounted in bay A. A CD-ROM drive is factory mounted in bay D. Any SCSI removable media device can be installed in peripheral bays B, and C. The SCSI devices should be installed in the first available bay from the bottom (bay C).
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Removable Media Device Bays 1.44 MB diskette bay 5 1/4-inch expansion bay 5 1/4-inch expansion bay CD-ROM drive bay Bay A 1.44 MB diskette drive (always installed). BAY B SCSI CD-ROM. SCSI DLT Tape. SCSI DAT Tape. SCSI AIT Tape. Device must have the internal SCSI terminators removed.
Installing a 5 1/4-Inch Device Install a 5 1/4-inch device drive as follows. ! CAUTION CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. In case of any trouble with a CD-ROM, please contact your nearest service representative.
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Figure 4-29. Removing the Rack Front Panel 5. Each empty media bay has a blank panel. From the media bay where you want to install a drive, release the two tabs on each side of the blank panel and remove the panel, see Figure 4-30. Then remove the device side rails from each side of the blank panel for reinstallation on the 5 1/4-inch device (see Figure 4-31) and save the blank panel for future use.
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Figure 4-31. Attaching the Device Side Rails 9. Install the media device into the bay as follows (see Figure 4-33): Move any cables in the bay out of the way. Align the rails on the media device with the supports in the bay. Slide the device into the bay until it locks in place.
Removing a 5 1/4-Inch Device Remove a 5 1/4-inch device as follows (see Figure 4-33). 1. Perform steps 1 through 4 of the previous subsection Installing a 5 1/4-Inch Device. 2. Disconnect the power cable (A) and data cable (B) from the device that you are removing.
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Figure 4-34. Installing a Blank Panel 9. Perform steps 10 through 13 of the previous subsection Installing a 5 1/4- Inch Device. 10. Remove the drive serial number from the equipment log. Disassembly and Reassembly 4-39...
Hard Disk Drives The following sections provide procedures for installing a disk drive, removing a disk drive, or swapping out a faulty disk drive from one of the hot-swap drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.
Installing a Hard Disk Drive Use this procedure to add an optional hard disk drive to your system. 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. If tower-based system, open the front door of the cabinet. See Opening the Front Door of the Tower Cabinet in chapter 2.
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6. Remove a dummy drive carrier (identified by white lock lever) from the slot, see Figure 4-36. Refer to Removing a Hard Disk Drive later in this chapter. Note: The dummy drive carrier is provided to maintain the proper cooling effect. Leave the dummy drive carrier in unused slots so that the server can operate efficiently.
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Installing 3 1/2inch hard disk drive in carrier for hot-swap bays A Carrier B Four screws C Hard disk drive D SCA connector Figure 4-37. Installing Hard Disk Drive in a Carrier 10. Unlock the lock lever located at the bottom of the carrier handle, see Figure 4-38.
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Figure 4-39. Engaging the Carrier Lock Lever 12. Push the lock lever toward the hard disk drive bay till the handle is completely locked. The lever clicks when it is locked. See Figure 4-40. Incorrect Correct Figure 4-40. Securing Hard Disk Drive/Carrier in the System 13.
Removing a Hard Disk Drive Use this procedure to remove a hard disk drive from your system. 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. If tower-based system, open the front door of the cabinet. See Opening the Front Door of the Tower Cabinet in chapter 2.
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6. Grasp the handle of the hard disk’s carrier and unlock the lever located at the bottom of the carrier handle, see Figure 4-42. The hard disk carrier will come out approximately 1/2-inch so that its handle is fully accessible in order to pull the carrier the rest of the way out of the bay.
Hot-Swapping a Hard Drive If you are swapping out a faulty hard drive, you can determine which drive to remove by checking its Disk Drive Status LEDs. See “Status LED Indicator Descriptions” in Chapter 1. Note: When the Disk Error LED indicates a drive fault (steady amber light), you can remove the drive and swap in a replacement at any time without needing to power down the system.
Installing the Hot-Swap SCSI Hard Disk Drive Bay Upgrade Kit This subsection describes how to install the optional Hot-Swap SCSI Hard Disk Drive Bay Upgrade Kit. WARNING Before doing the procedures in this subsection, make sure that your system is powered off and unplug all AC power cords.
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5. Remove the two system fan modules and fan cage from the chassis (see Figure 4-44 ). See Removing the fan modules earlier in this chapter. Figure 4-45. Removing the Fan Modules and Fan Cage 6. Remove the four screws securing the metal shield covering the hard disk drive bay and remove the shield (See Figure 4-46).
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7. Slide the hard disk drive bay into the chassis (see Figure 4-47). Figure 4-47. Installing the Drive Bay 8. Install the power cable from the power backpanel Power Connector to Optional SCSI Hard Disk Drive Cage (see Figure 1-8) to the power connector on the SCSI backpanel (see Figure 4-48, A).
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10. If rack-mounted system secure the hard disk drive bay to the chassis by inserting four screws (see Figure 4-49). Figure 4-49. Securing the Rack-Mounted Drive Bay 11. If tower-based system secure the hard disk drive bay to the chassis by attaching the bay door hinge to the chassis with two screws and inserting an additional screw on the bottom right-hand side of the drive bay to the chassis as shown in Figure 4-50.
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12. For tower-based system grasp the bay door and slide its top and bottom hinge pins down into the top and bottom door hinge slots and then use its thumbscrew to secure the bay door to the chassis (see Figure 4-51). Figure 4-51.
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13. Reinstall the two system fan modules and fan cage into the chassis (see Figure 4-52). See Installing the fan modules earlier in this chapter. Figure 4-52. Installing the Fan Modules and Fan Cage 14. Reattach the drive cover removed in step 4 above by placing the cover on the left-hand side towards the top of the chassis and inserting its hooks into their mating slots on the chassis (see Figure 4-53).
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15. If tower-based system reinstall the front door of the cabinet. See Installing the Front Door of the Tower Cabinet earlier in this chapter. 16. If rack-mounted system secure the rack panel to the front of the chassis with the six screws removed in step 3 above (see Figure 4-8). 4-54 Disassembly and Reassembly...
Power Supply The following sections provide procedures for installing the optional power supply, removing a power supply, or swapping out a faulty power supply. Your server supports up to three power supplies, as follows: Non-Redundant. The server contains two standard power supplies. Redundant.
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4. Remove the four screws securing the blank cover of the bay where the optional power supply will be installed and remove the cover, see Figure 4-55. Note: Save the blank cover and screws removed from the optional power supply bay for future use. Figure 4-55.
8. Plug one end of the power cord into the AC input receptacle on the rear of the optional power supply (see Figure 4-57) and connect the other end into the AC wall outlets. While AC power is being connected the "PWR" LED on the power supplies flash indicating that AC power is being applied to them.
Hot-Swapping a Power Supply If you are swapping out a faulty power supply, you can determine which one to remove by checking the status LED indicators on each supply. If the Fail indicator on a power supply is flashing the power supply can be hot-swapped. If the LED indicators on a power supply are lit, it is recommended that power to the system be turned off before removing the power supply.
Removing the System Board To remove the system board all the processor cartridges, processor terminator cartridges, memory board, and PCI option boards (if installed) on the system board must be removed and all system board cable connectors tagged and unplugged. ! CAUTION The system board can be extremely sensitive to ESD and always requires careful handling.
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Note: The PCI option boards must be reinstalled in the same slots when you reassemble the system. 5. Tag and disconnect interface and controller cables connected internally to the system board. 6. Tag and disconnect the power cables connected to the system board. 7.
Removing the Processor Cage To remove the processor cage, perform the following (see Figure 4-60). 1. Remove the system board. See subsection Removing the System Board earlier in this chapter. 2. With the system board on a nonconductive, static free surface remove the eight screws from the back of the system board securing the processor cage to the system board.
Removing the SAF-TE Card ! CAUTION The SAF-TE card can be extremely sensitive to ESD and always requires careful handling. After removing it from the system, place it component-side up on a nonconductive, static-free surface to prevent shorting out. Do not slide the SAF-TE card over any surface. To remove the SAF-TE card from the bottom of the SCSI hard disk drive bay, perform the following procedures (see Figure 4-61).
Removing the SCSI Device Backpanel To remove the SCSI device backpanel, perform the following. 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. If rack-mounted system, remove the six screws securing the rack front panel to the chassis (see Figure 4-8) and remove the panel.
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8. Remove the two system fan modules and fan cage from the chassis (see Figure 4-63). See Removing the fan modules earlier in this chapter. Figure 4-63. Removing the Fan Modules and Fan Cage 9. Tag and disconnect the power, SCSI interface, and SCSI LED cables from their connectors on the SCSI device backpanel.
Removing the Power Backpanel To remove the power backpanel from the server chassis all the power supplies must be removed and all the cables connected to the backpanel must be tagged and unplugged. To remove the power backpanel, perform the following: 1.
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5. Remove the drive cover. The drive cover is located on the left-hand side of the chassis and is secured from its front edge with a screw (see Figure 4-66). Remove the screw and pull the cover slightly towards the front of the chassis until its hooks disengage from the chassis.
Removing the Hot-Plug PCI LED Board Use this procedure to remove the hot-plug PCI LED board from the rear of the chassis (see Figure 4-68). 1. Observe the safety and ESD precautions listed at the beginning of this chapter. 2. Power off the system. Ensure the power cords are unplugged from the AC wall outlet.
Removing the Power Interlock Switch Use this procedure to remove the power interlock switch that is located under the processor cover on the top left-hand side of the chassis (see Figure 4-69). 1. Observe the safety and ESD precautions listed at the beginning of this chapter.
Removing the Speaker Assembly Use this procedure to remove the speaker assembly that is mounted inside the chassis on the middle support bracket directly behind the removable media bays. To remove the speaker assembly, perform the following: 1. Observe the safety and ESD precautions listed at the beginning of this chapter.
Removing the Switch Cable Assembly The Switch Cable Assembly includes the DC power ON/OFF Push-Button Switch, the Sleep Push-Button Switch, and two Fan Presence Alarm Switches. The power and sleep push buttons are mounted on a front panel bracket and the two fan presence alarm switches are mounted on the chassis directly under each system fan.
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6. Remove the two System Fan Modules and Fan Cage from the chassis (see Figure 4-73). This allows access to the two Fan Presence Alarm Switches that are located on the inside of the chassis directly under the system fans. See Removing the Fan Modules earlier in this chapter.
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9. Using a small Phillips Head screwdriver remove the two push-button switches from the mounting bracket. See Figure 4-75. Save the mounting bracket and screws for reassembly. Note : Record the wire color-codes and positions of each switch attached to the mounting bracket. Also, each switch may include an identification label.
Removing the LED Cable Assembly The LED Assembly includes the DC Power ON/OFF LED, the System Status LED, the Disk Fault LED, and the Sleep Status LED. The four LEDs are mounted on a front panel bracket and are attached to a single cable harness that connects to the system board.
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6. Tag and disconnect the LED assembly cable connected to cable connector P35 on the system board. 7. Remove the two screws securing the Switch/LED Assembly Mounting Bracket to the front of the chassis and remove the mounting bracket. See A in Figure 4-78. Save the screws for reassembly. Figure 4-78.
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9. Spread the two rear tabs of each of the four LED sockets and pull the LED out the rear of the socket as shown in Figure 4-80. Save the sockets for reassembly. Figure 4-80 Removing the LED Assembly Sockets 10.
Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Diagnostic Procedures Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips Error Messages How to Identify BIOS and BMC Revision Levels...
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.
Are the configuration settings in BIOS Setup and the SCSISelcet Utility correct? For information about running these utilities, refer to the Configuring Your System chapter 3. If the above items are all correct, but the problem reoccurs, refer to Additional Troubleshooting Procedures in this chapter.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.
Diagnostic Procedures This section provides a more detailed approach to diagnosing and identifying problems and then locating their sources. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system board, processors, memory board, keyboard, and mouse. If POST finds an error, it displays an error message.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processors, memory board, keyboard, and mouse. During the memory test, POST displays the amount of memory that it is able to access and test.
Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly. Check for the following: Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette Drive Activity Indicator Does Not Light”...
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...
No Characters Appear on Screen Check the following: Is the keyboard working? Check to see if the Num Lock light is functioning. Is the video display monitor plugged in and turned on? Are the brightness and contrast controls on the video monitor properly adjusted? Are the video monitor switch settings correct? Is the video monitor signal cable properly installed? Is the onboard video controller enabled?
Is the front panel power on indicator lit? If the switches and connections are correct and the power outlet is functioning, the power supply has probably failed. Contact your service representative for assistance. Diskette Drive Activity LED Does Not Light Check the following: Are the diskette drive's power and signal cables properly installed? Is the diskette drive properly configured?
Bootable CD-ROM Is Not Detected Check the following: Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your BIOS Setup (F2) configuration. Problems with the Network Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. The controller stopped working when an add-in adapter was installed: Make sure the cable is connected to the port from the onboard network controller.
Error Messages This section describes the POST error codes and messages. POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero.
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Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0250 System Battery is No battery is available for the Contact your service representative to Dead - Replace and system. replace the battery on the I/O riser card. Run SETUP (After battery is replaced, start the SETUP utility to set required values again.)
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Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B28 Unsupported CPU Unsupported CPU (old version) is Contact your service representative to detect on CPU slot 1 mounted in CPU slot. replace the failed CPU (number). 0B29 Unsupported CPU detect on CPU slot 2...
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Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B46 ESMINT not Interrupt request for PCI board Start the SETUP utility, and specify the correct value for [System Hardware] → configured and ESM are incorrect. [ESM IRQ] and [Advanced] →...
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Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B7C The error occurred An error occurred while redundant Contact your service representative to during the redundant power supply was configured. replace the power unit. power module confirmation 0B7D The normal...
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Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0BD0 1st SMBus device No response was made to the Contact your service representative to address not access to the 1st SMBus. replace the board indicated in the acknowledged.
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Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0BEC Command failure An error was detected on hot Check the board installation on PCI bus slot. detected on PCI hot plug controller in PCI bus #1. Also check if the slot tab is used to secure Plug Controller #1 the board.
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Table 5-2. Post Error Beep Codes Beeps Error Recommended Action 1-2-2-3 ROM Checksum Error Check if I/O riser board is installed correctly. If the same error still occurs, call your service representative. 1-3-1-1 DRAM Refresh Test Error Check if memory backboard and memory DIMMs are installed correctly.
POST Error Code Hardware References The following hardware illustrations show the devices associated with the error codes that appear on the screen of the display unit as listed in Table 5-1. Memory Error code Device 0B60 ......(1) - 3 [08h] 0B61 ......
In order to see the diagnostic messages, the ESC key must be pressed. To identify your system's current BMC revision level, see the example below. Example: BMC Messages Base Board Management Controller Copyright (c) 1999 NEC Corporation, all rights reserved. Device ID Device Revision IPMI Version :1.0 Firmware Revision :00.60...
This chapter provides an exploded view and parts lists for the major assemblies of your server. Part numbers are also provided for optional hardware. Exploded View 6-2 Illustrated Parts Breakdown...
Field Replaceable Units Reference Number Description Part Number Memory Board 160-01551-000 NOTE: Memory Boards returned for repair or replacement must have RAM removed. Replacement boards will not include RAM. Extra parts returned are not recoverable. Memory DIMMs: Refer to subsection “Memory Expansion” in this section. Power ALM Cable (Power Interlock Switch) 320-1600-000 Pentium III Xeon Processor(s) Refer to subsection “Pentium Processors”...
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Reference Number Description Part Number External media devices: Select from the following: Tape Drives: Refer to subsection “Tape Drives” in this section. Microsoft PS/2 Mouse, Mist White 281-01501-000 Chicony Mist White 104-Key Keyboard 229-00012 AC Power Cord 070146 Cables: Refer to subsection "Cables List" in this section. 6-4 Illustrated Parts Breakdown...
Pentium Processors Upgrades Description Part Number 700 MHz Pentium III Xeon 1 MB Kit APC-2832-1C-000 700 MHz Pentium III Xeon 2 MB Kit APC-2843-1C-000 Replaceable Parts Description Part Number 700 MHz Pentium III Xeon 1MB 610-01530-000 700 MHz Pentium III Xeon 2MB 610-01531-000 Illustrated Parts Breakdown 6-5...
This appendix provides the technical specifications for your server unit. Server Unit Table A-1 lists the server unit technical specifications. Table A-1. Server Unit Technical Specifications Item Specification Chassis Dimensions Width: 11.6 inches (290 mm) Height: 18.0 inches (451 mm) Depth: 27.2 inches (680 mm) Weight Approximately 82 lbs.
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Table A-1. Server Unit Technical Specifications (Continued) Item Specification Optional Processor Support Upgradeable from one to four processors Chipset ServerSet III HE + OSB4 Graphics ATI RAGE IIC (4 MB VRAM) Resolutions: 640x480, 800x600, 1024x768, 1280x1024 Colors: 16 Meg @ 640x480/800x600 64K @ 1024x768 256 @ 1280x1024 Fast Ethernet PCI Bus Controller...
Interrupt Request/ PCI IRQ Device/ I/O Port Address Assignments Interrupt Request Assignments PCI IRQ Device Assignments I/O Port Address Assignments...
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This appendix provides the Interrupt Requests (IRQs), PCI IRQ device, and I/O port addresses that are factory assigned for this system. Use these values for reference when installing an optional device. Interrupt Request Assignments Table B-1 lists the factory assigned Interrupt Requests (IRQs). Table B-1.
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PCI IRQ Device Assignments The PCI devices are assigned IRQs as listed in Table B-2. To change the PCI IRQ device assignment settings use the procedures in subsection BIOS Setup Utility of chapter 3. Table B-2. PCI IRQ Device Assignments Menu Option Interrupt PCI IRQ 1...
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I/O Port Address Assignments Table B-3 lists the I/O port address assignments. In Table B-3 the addresses are listed in hexadecimal notation and the I/O port address of a PCI device is set according to its type and number. Table B-3. I/O Port Address Assignments Address Item 8-bit DMA control register...
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Table B-3. I/O Port Address Assignments (Continued) Address Item Super I/O DMA1 extended write mode register Master 8259 ELCR programming Slave 8259 ELCR programming BAR1 DMA2 extended write mode register Chipset Parallel port PCI IRQ mapping index register PCI IRQ mapping data register PCI error status register Address/status control Rise time counter control...
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B-6 Interrupt Request/PCI IRQ Device/I/O Port Address Assignments...
System Cabling Configurations Before You Begin Static Precautions Standard Cabling Configuration Standard and Optional Hard Disk Drive Bays SCSI Bus Cabling Configuration Standard SCSI Hard Disk Drive Bay RAID Cabling Configuration Standard and Optional SCSI Hard Disk Drive Bays RAID Cabling Configuration...
This appendix contains information and procedures on cabling configurations used in your system. The configurations include: Standard cabling configuration. Standard and Optional Hard Disk Drive Bays SCSI Bus Cabling Configuration. Standard SCSI Hard Disk Drive Bay RAID Cabling Configuration. Standard and Optional SCSI Hard Disk Drive Bays RAID Cabling Configuration Before You Begin WARNING...
Standard Cabling Configuration The server unit is cabled using a single channel on-board IDE Controller, a single channel on-board Adaptec 7880 SCSI controller, and a dual channel on- board Adaptec 7899 SCSI controller. The on-board IDE controller supports the standard internally mounted CD-ROM as its master device.
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5 1/4-inch removable media bays (2) Standard SCSI hard disk drive bay (SCSI Channel A: Top to bottom ID0 – ID4) Ultra-Wide SCSI interface cable Ultra 160/m SCSI interface cable connector (68 pin) for optional SCSI backpanel IDE CD-ROM drive Ultra 160/m SCSI interface cable IDE interface cable Ultra 160/m SCSI interface cable connector...
Standard and Optional Hard Disk Drive Bays SCSI Bus Cabling Configuration The optional SCSI hard disk drive bay available for your system provides storage for five additional SCSI hard disk drives. If you order a system with the optional SCSI hard disk drive bay installed, the system is pre-cabled at the factory (see Figure C-2"...
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Optional SCSI hard disk drive bay (SCSI Channel B: Top to bottom ID0 - ID4) Ultra 160/m SCSI interface cable Ultra 160/m SCSI interface cable connector (68 pin) for optional SCSI backpanel Optional SCSI backpanel System board Figure C-2. Standard and Optional Hard Disk Drive Bays SCSI Bus Cabling Configuration C-6 System Cabling Configurations...
Standard SCSI Hard Disk Drive Bay RAID Cabling Configuration The RAID options available for your system provide your system with the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory (see Figure C-3 "Standard SCSI Hard Disk Drive Bay RAID Cabling Configuration".) If you are adding a RAID controller you must install, cable, and configure the...
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RAID controller board (shown in PCI slot 5) Ultra 160/m SCSI interface cable Standard SCSI backpanel Standard SCSI hard disk drive bay (Top to bottom ID0 – ID4) System board Figure C-3. Standard SCSI Hard Disk Drive Bay RAID Cabling Configuration C-8 System Cabling Configurations...
Standard and Optional SCSI Hard Disk Drive Bays RAID Cabling Configuration The RAID options available for your system provide your system with the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory (see Figure C-4"Standard and Optional SCSI Hard Disk Drive Bays RAID Cabling Configuration".) If you are adding a RAID controller you must install, cable, and configure the...
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RAID controller board (shown in PCI slot 5) Ultra 160/m SCSI interface cable Standard SCSI backpanel Standard SCSI hard disk drive bay (Top to bottom ID0 – ID4) Ultra 160/m SCSI interface cable Optional SCSI backpanel Optional SCSI hard disk drive bay (Top to bottom ID0 –...
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™ ROMPilot BIOS Error Codes This appendix provides the ROMPilot error codes reported to the BIOS and where possible displayed on the screen. Use these values for reference when diagnosing situations where the ROMPilot installation fails. Table D-1 lists the ROMPilot BIOS Error Codes. Table D-1.
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Table D-1. ROMPilot BIOS Error Codes (continued) Error Codes Error Messages Error Codes from Connection Manager (CONMNGR.PLM) Failed to register interface with RPC. Protocol stack not bound to ODI driver. Unable to create thread. RomPilot shutdown for transition to DOS. RomPilot forced to shutdown by BIOS.
Overview This appendix provides pinout information about the server's external device connectors. External Device Connector Pinout Information Pinout information for the following external device connectors that are located on the rear of the server unit is provided as follows (see Figure E-1): USB port.
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USB Port USB Interface connector. Appropriate driver is required. Serial Port COM1 COM1, Serial port 9-pin connector. Serial Port COM2 COM2, Serial port 9-pin connector. Keyboard Keyboard, PS/2-compatible 6-pin mini-DIN connector. Mouse Mouse, PS/2-compatible 6-pin mini-DIN connector. Ultra2/LVD SCSI External-SCSI, Ultra2/LVD-SCSI 68-pin connector. VGA Video Port Monitor, VGA video 15-pin connector.
USB Port Table E-1 lists the connector pinouts for the USB port. Table E-1. USB Port Connector Pinouts USB 1 USB 2 Signal Signal +5 VDC +5 VDC USB_P1_N USB_P0_N USB_P1_P USB_P0_P Serial Ports COM1 and COM2 Table E-2 lists the connector pinouts for serial ports COM1 and COM2. Table E-2.
RJ-45 LAN Table E-6 lists the connector pinouts for the RJ-45 LAN. Table E-6. RJ-45 LAN Connector Pinouts Signal Description Transmit data plus—the positive signal for the TD differential pair contains the serial output data stream transmitted onto the network Transmit data minus—the negative signal for the TD differential pair contains the same output as pin 1 Receive data plus—the positive signal for the RD differential pair contains...
Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
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(Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
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(Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
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(Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
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hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. (Integrated Circuit) An electronic device that contains miniaturized circuitry. (Integrated Drive Electronics) A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card.
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Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives. Note that in order to achieve LVD performance all devices including cable, controller, and drive must support LVD.
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partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives. password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM.
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RS-232C port An industry standard serial port. See also serial port. SAF-TE (SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus to indicate faults. save To store information on a floppy disk, hard disk, magnetic tape, or some other permanent storage device.
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SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. tape drive A type of storage device using magnetic tape. (Transistor-Transistor Logic) A type of integrated circuit used in computers.
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
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Serial Number Component Manufacturer Name & Model (if available) Date Installed Server System Board Processor 1 Processor 2 Processor 3 Processor 4 DIMM Group #1 DIMM Group #2 DIMM Group #3 DIMM Group #4 Diskette Drive A Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 0...
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SCSISelect utility standard cabling configuration, C-3 adaptec, 3-19 standard SCSI hard disk drive bay RAID Secure mode menu, 3-14 cabling configuration, C-7 Security, 1-28 System hardware menu mechanical locks and monitoring, 1-28 configuring in setup, 3-15 software lock, 1-28 System upgrade Security menu precautions, 4-4 configuring in Setup, 3-13...