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NEC R120d-1E N8100-1954F Maintenance Manual
NEC R120d-1E N8100-1954F Maintenance Manual

NEC R120d-1E N8100-1954F Maintenance Manual

Express5800 series
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NEC Express Server
Express5800 Series
Express5800/R120d-1E, R120d-2E
EXP480A, 481A
Maintenance Guide
Model Number: R120d-1E N8100-1954F/1955F/1956F
R120d-2E N8100-1950F/1951F/1952F/1953F
Chapter 1 Maintenance
Chapter 2 Convenient Features
Chapter 3 Appendix
March 2013, Scond Edition
© NEC Corporation 2013
10.023.01-104.02

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Summary of Contents for NEC R120d-1E N8100-1954F

  • Page 1 NEC Express Server Express5800 Series Express5800/R120d-1E, R120d-2E EXP480A, 481A Maintenance Guide Model Number: R120d-1E N8100-1954F/1955F/1956F R120d-2E N8100-1950F/1951F/1952F/1953F Chapter 1 Maintenance Chapter 2 Convenient Features Chapter 3 Appendix 10.023.01-104.02 March 2013, Scond Edition © NEC Corporation 2013...
  • Page 2: Documents Provided With This Product

    Chapter 2: Convenient Features Useful features and the detail of system BIOS settings, RAID Configuration Utility, and EXPRESSBUILDER Chapter 3: Appendix Error messages and Windows Event Logs Other documents Provides the detail of NEC ESMPRO, Universal RAID Utility, and the other features. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 3: Table Of Contents

    Contents Contents Documents Provided with This Product ......................... 2 Contents ................................3 Notations Used in This Document ......................... 6 Notations used in the text..........................6 Optical disk drives ............................6 Hard disk drives ............................6 Removable media ............................6 Abbreviations of Operating Systems (Windows) ................... 7 Trademarks ................................
  • Page 4 Contents 5.10 For Bundled Software ........................39 5.11 For Optical Disk Drives ........................40 5.12 When Power Off ..........................40 Windows System Recovery ........................41 Recovery of Windows Server 2008 R2 and Windows Server 2008 ..........41 Recovery of Windows Server 2003 R2 x64 Edition and Windows Server 2003....... 41 Resetting and Clearing the Server ......................
  • Page 5 Contents EXPRESSSCOPE Engine 3 ........................119 NEC ESMPRO ............................120 NEC ESMPRO Agent (for Windows) ..................... 120 NEC ESMPRO Manager........................ 121 NEC ESMPRO Agent Extension....................122 BMC Configuration ........................122 NEC ExpressUpdate Agent......................122 NEC Product Info Collection Utility......................123 Usage ............................
  • Page 6: Notations Used In This Document

    Notations Used in This Document Notations Used in This Document Notations used in the text In addition to safety-related symbols urging caution, 3 other types of notations are used in this document. These notations have the following meanings. Important Indicates critical items that must be followed when handling the server or operating software. If the procedures described are not followed, server failure, data loss, and other serious malfunctions could occur.
  • Page 7: Abbreviations Of Operating Systems (Windows)

    Notations Used in This Document Abbreviations of Operating Systems (Windows) Windows Operating Systems are referred to as follows. Refer to Chapter 1 (1.2 Supported Windows OS) in Installation Guide (Windows) for detailed information. Notations in this document Official names of Windows Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise...
  • Page 8: Trademarks

    Trademarks Trademarks EXPRESSSCOPE is a registered trademark of NEC Corporation. Microsoft, Windows, Windows Server, Windows Vista, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States.
  • Page 9: Regulatory Notices

    Regulatory Notices Regulatory Notices FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 10 Regulatory Notices Turkish RoHS information relevant for Turkish market EEE Yönetmeliğine Uygundur Vietnam RoHS information relevant for Vietnam market Complying with “CIRCULAR,No.30/2011/TT-BCT(Hanoi,August 10 2011), Temporary regulations on content limit for certain hazardous substances in electrical products” English Declaration of Conformity with the requirements of Technical Regulation on the Restriction Of the use of certain Hazardous Substances in Electrical and Electronic Equipment (adopted by Order №1057 of Cabinet of Ministers of Ukraine)
  • Page 11: Warnings And Additions To This Document

    The contents of this document may change without prior notice. Do not make copies or alter the document content without permission from NEC Corporation. Every effort has been made to ensure the completeness of this document. However, if you have any concerns, or discover errors or omissions, please contact your retailer.
  • Page 12: Chapter 1 Maintenance

    NEC Express5800 Series Express5800/R120d-1E, R120d-2E Maintenance This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating this server. 1. Transfer, Movement, and Disposal Describes how to transfer this server to a third party. Also describes how to dispose, move and store this server.
  • Page 13: Transfer, Movement, And Disposal

    Important NEC assumes no liability for data leakage should the product be transferred to a third party without erasing the data. Data seems to be erased when you empty "Recycle Bin" of Windows or execute the "format" command of the operating system.
  • Page 14: Disposal Of The Server And Consumables

    Some components including fans, batteries, and the optical disk drive work for a limited period of time and require replacement. For stable operation of the server, NEC recommends you regularly replace these components. Contact your sales representative for information on replacement or the lifetime of components.
  • Page 15 Chapter 1 Maintenance 1. Transfer, Movement, and Disposal CAUTION Be sure to observe the following precautions to use the server safely. Failure to observe the precautions may cause burns, injury, and property damage. For details, refer to Safety precautions in Precautions for Use in "User’s Guide". •...
  • Page 16: Daily Maintenance

    • NEC recommends that you back up data for a rainy day before applying the latest update. Checking Alerts Use NEC ESMPRO Manager (for Windows) to constantly verify that no abnormalities are discovered on the monitored server and that no alerts have been issued. Example image of NEC ESMPRO Manager...
  • Page 17: Checking Status Led

    Chapter 1 Maintenance 2. Daily Maintenance Checking STATUS LED After powering on the server or before shutting down the system and powering off the server, check STATUS LED on the front of the server. For the functions and descriptions of the LED, refer to Chapter 1 (5. Names and Functions of Parts) in "User’s Guide".
  • Page 18: Cleaning The Server

    Chapter 1 Maintenance 2. Daily Maintenance 2.5.1 Cleaning the server Wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces. • Do not use volatile solvents such as thinner and benzene to clean the Important server.
  • Page 19: User Support

    User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: 1.
  • Page 20: Collecting Failure Information

    Chapter 1 Maintenance 4. Collecting Failure Information Collecting Failure Information If the server is broken, you can collect failure information by using the following method. The failure information to be described is to be collected only at the request of your sales representative. Important When the system restarts after a failure has occurred, a message may appear indicating virtual memory shortage.
  • Page 21: Collecting Configuration Information

    Chapter 1 Maintenance 4. Collecting Failure Information Collecting Configuration Information This section describes how to collect information on hardware configuration and internal specifications. Tips If a STOP error, system error, or stall occurs, restart the system and then follow the procedure below.
  • Page 22: Troubleshooting

    Power Save is enabled, you need to press the power switch twice to start up the server. The screen does not turn on. Wait until the NEC logo appears. The screen is switched over to a black screen by which nothing is reflected in POST several times.
  • Page 23 Chapter 1 Maintenance 5. Troubleshooting POST does not complete Is memory installed correctly? → Check if memory is installed correctly. Is the memory size large? → The memory check may take longer than usual if the installed memory size is large. Wait for a while. Did you perform any keyboard or mouse operation immediately after you started the server? →...
  • Page 24: Upon Starting Expressbuilder

    Chapter 1 Maintenance 5. Troubleshooting Upon Starting EXPRESSBUILDER Unable to start EXPRESSBUILDER Did you insert EXPRESSBUILDER DVD and reboot while POST was being executed? → If you fail to insert EXPRESSBUILDER DVD and reboot during POST execution, an error message appears or the OS starts up.
  • Page 25 Chapter 1 Maintenance 5. Troubleshooting The following message appears and EXPRESSBUILDER failed to start. Did you press <Enter> key consecutively twice or more when selecting "Os installation *** default ***" ? → Press <Enter> key on the above screen for selecting "Windows Setup [EMS Enabled]" to start EXPRESSBUILDER.
  • Page 26: Upon Installing Os

    Chapter 1 Maintenance 5. Troubleshooting Upon Installing OS Unable to install OS Is the Hard Disk Drive properly installed? → Make sure that the Hard Disk Drive is installed securely and that cables are properly connected. Did you configure the RAID Controller? →...
  • Page 27 Reapply the Service Pack. If you applied the Service Pack even once after installing Windows Server 2003 R2 DISC 2, you need not reapply it. * If the Service Pack application is unknown when you install Windows Server 2003 R2 DISC 2, NEC recommends that the Service Pack be reapplied.
  • Page 28 Chapter 1 Maintenance 5. Troubleshooting The following features are installed when Windows Server 2008 R2/Windows Server 2008 IIS is installed using EXPRESSBUILDER Windows Process Activation Service − Process Model − Configuration APIs Remote Server Administration Tool − Role Administration Tools −...
  • Page 29: When Os Is Started

    Chapter 1 Maintenance 5. Troubleshooting When OS is Started Unable to start OS Has the BIOS configuration of the RAID Controller changed? → Set the correct BIOS configuration with a RAID Configuration Utility (LSI Software RAID Configuration Utility or WebBIOS). Is the RAID Controller recognized by POST? →...
  • Page 30 Chapter 1 Maintenance 5. Troubleshooting The system displays the message below and fails to log on: Windows Product Activation This copy of Windows must be activated with Microsoft before you can continue. You cannot log on until you activate Windows. To shut down the computer, click [Cancel].
  • Page 31: When Stop Error Occurs

    Chapter 1 Maintenance 5. Troubleshooting When STOP Error Occurs Cannot turn the power OFF at the blue screen (STOP error screen) → If you want to turn off the power at the blue screen, execute forced shutdown (continue to press the power switch for 4 seconds).
  • Page 32: When Operating A Raid System

    Chapter 1 Maintenance 5. Troubleshooting When Operating a RAID System Unable to rebuild Hard Disk Drive Is the capacity of the Hard Disk Drive to be rebuilt enough? → Use a Hard Disk Drive with the same capacity as that of the faulty Hard Disk Drive. Is the Logical Drive RAID0? →...
  • Page 33 Chapter 1 Maintenance 5. Troubleshooting The N8103-153/154 or N8103-155 additional battery is not recognized or the following message is displayed in POST The battery hardware is missing or malfunctioning, or the battery is unplugged, or the battery could be fully discharged. If you continue to boot the system, the battery-backed cache will not function.
  • Page 34 Chapter 1 Maintenance 5. Troubleshooting Event ID505: If the N8103-153/154 or N8103-155 additional battery is mounted, the following message may be registered in the RAID log of Universal RAID Utility and OS logs (Windows event log, Linux syslog) Event source : raidsrv Event ID : 505 Type...
  • Page 35 Chapter 1 Maintenance 5. Troubleshooting DISK LED flashes DISK LED flashes frequently even while the Hard Disk Drive is not accessed. → When Patrol Read is running, the DISK LED flashes even if the Hard Disk Drive is not being accessed. If SATA Hard Disk Drive is used, the DISK LED may stay on.
  • Page 36: When Using Internal Devices And Other Hardware

    Unable to access the Hard Disk Drive Is the Hard Disk Drive supported by the server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the Hard Disk Drive properly installed? → Check the Hard Disk Drive installation status and the cable connections.
  • Page 37 Unable to access the (internal or external) SCSI devices Is the SCSI device supported for use with the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. Are the optional SCSI controllers properly configured? →...
  • Page 38: When Os Is In Operation

    Communication performance of an optional LAN board is degraded → NEC recommends that the value of Jumbo Packet be 4,000 bytes or less for N8104-128 if the settings of Flow Control are specified as anything other than Disabled. If the value of Jumbo Packet is set larger than the recommended value, communication performance may be degraded.
  • Page 39: When Expressbuilder Is Started On Windows

    5.10 For Bundled Software NEC ESMPRO Agent (for Windows) → For details of NEC ESMPRO Agent (for Windows), refer to "NEC ESMPRO Agent Installation Guide (Windows)" in EXPRESSBUILDER or its help. NEC ESMPRO Manager → For details of NEC ESMPRO Manager, refer to "NEC ESMPRO Manager Installation Guide" in EXPRESSBUILDER or its help.
  • Page 40: For Optical Disk Drives

    Chapter 1 Maintenance 5. Troubleshooting 5.11 For Optical Disk Drives Unable to access or play optical disks such as CD-ROMs Is the CD-ROM properly set in the optical disk drive tray? → There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder. Unable to access or play DVD/CD-ROMs Is the DVD/CD-ROM supported by the server? →...
  • Page 41: Windows System Recovery

    Chapter 1 Maintenance 6. Windows System Recovery Windows System Recovery Recover the Windows system by following the instructions below if the files necessary to operate Windows are corrupt. • After recovering the system, be sure to install each driver and Starter Pack, Note referring to the descriptions about how to install Starter Pack and device driver in "Installation Guide (Windows)".
  • Page 42: Resetting And Clearing The Server

    Chapter 1 Maintenance 7. Resetting and Clearing the Server Resetting and Clearing the Server Refer to this section if the server does not work or if you want to set BIOS settings back to the factory settings. Software Reset If the server halts before starting the OS, press <Ctrl> + <Delete> + <Alt> keys. Resetting the server clears the memory.
  • Page 43 Chapter 1 Maintenance 7. Resetting and Clearing the Server Express5800/R120d-2E (16x 2.5-inch Drive Model) BMC RESET Switch Express5800/R120d-2E (26x 2.5-inch Drive Model) BMC RESET Switch Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 44 Chapter 1 Maintenance 7. Resetting and Clearing the Server Express5800/R120d-2E (3.5-inch Drive Model) BMC RESET Switch Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 45: Forced Shutdown

    Chapter 1 Maintenance 7. Resetting and Clearing the Server Forced Shutdown Use this function when an OS command does not shut down the server, POWER Switch does not turn off the server, or software reset does not work. Continue to hold POWER Switch of the server for at least 4 seconds. The power is forcibly turned off. (To turn on the power back again, wait approximately 40 seconds after turning off the power).
  • Page 46 Chapter 1 Maintenance 7. Resetting and Clearing the Server Express5800/R120d-2E (16x 2.5-inch Drive Model) POWER switch (Keep pressing for at least 4 seconds) Express5800/R120d-2E (26x 2.5-inch Drive Model) POWER switch (Keep pressing for at least 4 seconds) Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 47 Chapter 1 Maintenance 7. Resetting and Clearing the Server Express5800/R120d-2E (3.5-inch Drive Model) POWER switch (Keep pressing for at least 4 seconds) Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 48: Clearing Bios Settings (Cmos Memory)

    Chapter 1 Maintenance 7. Resetting and Clearing the Server Clearing BIOS Settings (CMOS Memory) To set the BIOS settings back to the factory default settings (clearing CMOS memory), use the internal jumper switch. You can also clear the password set in the BIOS Setup utility (SETUP) by using the same wav. Tips Use this function to return the BIOS settings to the factory defaults if the server does not work.
  • Page 49 Chapter 1 Maintenance 7. Resetting and Clearing the Server The following instructions show how to clear the CMOS memory and the password. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, refer to Safety precautions in Precautions for Use in "User’s Guide".
  • Page 50 Chapter 1 Maintenance 7. Resetting and Clearing the Server • Clearing a password 1. Refer to "Getting Started" provided with this server or Chapter 2 (1. Installing Internal Optional Devices) in "User’s Guide" to remove Top Cover. (Turn off the server, and disconnect the AC power cord from power supply units) 2.
  • Page 51: System Diagnostics

    Chapter 1 Maintenance 8. System Diagnostics System Diagnostics System Diagnostics runs several tests on the server. From the Tool menu of EXPRESSBUILDER, select Test and diagnostics to diagnose the system. Test Items The following items are tested in System Diagnostics •...
  • Page 52 Chapter 1 Maintenance 8. System Diagnostics Diagnostics tool tiitle Test window title Test results Test summary window Guideline Diagnostics tool title Shows the name and version of the diagnostic tool. Test window title Shows the progress of the diagnostics. “Test End” is displayed when the diagnostics completes. Test results Shows the start, end, and elapsed time and completion status of the diagnostics.
  • Page 53 Chapter 1 Maintenance 8. System Diagnostics <Option> Optional features can be used from this menu. <Reboot> Reboots the hardware. 4. Select Reboot in Enduser Menu. System Diagnostics is now completed. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 54: Offline Tools

    Chapter 1 Maintenance 9. Offline Tools Offline Tools Offline tools are used for preventive maintenance, failure analysis, and their settings for this product. Starting Offline Tools Start up the offline tools at the following steps. 1. Turn on the peripheral devices (such as a display) and then the server. 2.
  • Page 55: Functions Of Offline Tools

    Off-line Maintenance Utility is started when Maintenance Utility is selected. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for this product. If you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.
  • Page 56: Console-Less

    Chapter 1 Maintenance 9. Offline Tools Console-less Off-line Tools can be remotely controlled from PC for Management without requiring keyboard or other consoles to be connected. 9.3.1 How to remotely control Control from a LAN connected PC for Management using the remote KVM of EXPRESSSCOPE Engine 3. For details of the remote KVM, refer to "EXPRESSSCOPE Engine 3 User’s Guide"...
  • Page 57: Chapter 2 Convenient Features

    Describes the EXPRESSBUILDER attached to the server. 6. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 7. NEC ESMPRO Describes NEC ESMPRO Agent and NEC ESMPRO Manager, applications to manage and monitor the server. 8. Device Information Collection Utility Describes the device information collection utility 9.
  • Page 58: System Bios

    Chapter 2 Convenient Features 1. System BIOS System BIOS You can check and change the parameters using the BIOS Setup utility (SETUP). Starting SETUP Turn on the server and proceed with POST. Wait until the following message appears at the bottom left of the screen. Press <F2>...
  • Page 59 Chapter 2 Convenient Features 1. System BIOS For details about the options, see the table below. Option Parameter Descriptions − − BIOS Information BIOS Version Information Only The BIOS version is diaplyed (display only). Build Date MM/DD/YYYY The BIOS build date is displayed (display only).
  • Page 60 Chapter 2 Convenient Features 1. System BIOS Tips Be sure to confirm that the date and time in the BIOS parameters are correctly configured. In any of the following situations, check the system time before using the server. • After transporting the server •...
  • Page 61: Advanced

    Chapter 2 Convenient Features 1. System BIOS 1.2.2 Advanced If you move the cursor to Advanced, the Advanced menu appears. For the menus that show a “ ” to their left (all menus on this screen), press the <Enter> key to display its submenu, and then change the settings.
  • Page 62 Chapter 2 Convenient Features 1. System BIOS For details about the options, see the table below. Option Parameter Descriptions − − Processor Information − − Processor Power Management Disabled DCU IP Prefetcher Enable or disable DCU IP Prefetcher of [Enabled] processor.
  • Page 63 Chapter 2 Convenient Features 1. System BIOS For details about the options, see the table below (display only). Option Parameter Descriptions ID of Processor 1 is displayed by a numerical Processor 1 CPUID Information Only value. Information Only Processor Type Type of Processor 1 is displayed.
  • Page 64 Chapter 2 Convenient Features 1. System BIOS Processor Power Management submenu For details about the options, see the table below (display only). Option Parameter Descriptions Processor C3 Report [Disabled] Enable or disable the feature to report Enabled Processor C3 State to OS. Disabled Processor C6 Report Enable or disable the feature to report...
  • Page 65 Chapter 2 Convenient Features 1. System BIOS Memory Configuration submenu From the Advanced menu, select Memory Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus.
  • Page 66 Chapter 2 Convenient Features 1. System BIOS Option Parameter Descriptions Memory RAS Mode [Independent] Specify the memory RAS mode. Mirroring Lock Step Sparing Patrol Scrub [Disabled] Enable or disable memory RAS feature (Patrol Scrubbing). Enabled Demand Scrub Disabled Enable or disable memory RAS feature (Demand Scrubbing).
  • Page 67 Chapter 2 Convenient Features 1. System BIOS Option Parameter Descriptions CPU1_DIMM1-6 Status Information Only Capacity and status of each DIMM is CPU2_DIMM1-6 Status displayed. Number: Indicates memory capacity and DIMM is working normally. Number (Error): Indicates memory capacity and failed DIMM is enabled. Disabled: Indicates DIMM is degraded due to memory error.
  • Page 68 Chapter 2 Convenient Features 1. System BIOS PCI Configuration submenu From the Advanced menu, select PCI Configuration and then press the <Enter> key to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Descriptions...
  • Page 69 Chapter 2 Convenient Features 1. System BIOS PCI Device Controller and Option ROM Settings submenu For details about the options, see the table below. Option Parameter Descriptions VGA Controller Disabled Enable or disable the on-board VGA [Enabled] controller. VGA Piority Onboard Specify priority to expand ROM of VGA controller.
  • Page 70 Chapter 2 Convenient Features 1. System BIOS PCI Link Speed Settings submenu For details about the options, see the table below. Option Parameter Descriptions [Auto] Target Link Speed Limit Specify the upper limit of link speed for 2.5 GT/s onboard PCI device and PCI devices 5.0 GT/s connected with each PCI slot.
  • Page 71 Chapter 2 Convenient Features 1. System BIOS Advanced Chipset Configuration submenu From the Advanced menu, select Advanced Chipset Configuration and then press the <Enter> key to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Descriptions...
  • Page 72 Chapter 2 Convenient Features 1. System BIOS Note If the AC power is turned off, the Wake on Ring feature is not available on the next system boot after AC power-on. Press the Power switch to boot the system. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 73 Hard Disk Drive Pre-Delay [Disable] Specify delay time before HDD is accessed 3 Seconds during POST. 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds ]: Factory setting Note NEC has not verified AHCI driver support. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 74 Chapter 2 Convenient Features 1. System BIOS SATA Information submenu For details about the options, see the table below (display only). Option Parameter Descriptions Information Only SATA Port0 A device connected to each port is displayed. SATA Port1 SATA Port2 SATA Port3 SATA Port4 ]: Factory setting...
  • Page 75 Chapter 2 Convenient Features 1. System BIOS USB Configuration submenu From the Advanced menu, select USB Configuration and then press the <Enter> key to display the menu screen shown below. For details about the options, see the table below. Option Parameter Descriptions 10 sec...
  • Page 76 Chapter 2 Convenient Features 1. System BIOS Serial Port Configuration submenu From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press the <Enter> key to display the menu screen shown below.
  • Page 77 Serial Port A feature for the specified serial port. Specifying Serial Port B [Serial Port A] or [Serial Port B] allows direct connection via terminal unit such as NEC ESMPRO Manager, and options for connection shown below are displayed. Terminal Type [VT100+] Select the terminal type.
  • Page 78: Security

    Chapter 2 Convenient Features 1. System BIOS 1.2.3 Security If you move the cursor to Security, the Security menu appears. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus. Then configure the settings. Select Administrator Password or User Password, and then press the <Enter>...
  • Page 79 Chapter 2 Convenient Features 1. System BIOS For details about the options, see the table below. Option Parameter Descriptions − − Password Configuration Administrator Password Up to 20 When the <Enter> key is pressed, the alphanumeric password entry screen to set administrative characters right is displayed.
  • Page 80 Chapter 2 Convenient Features 1. System BIOS Trusted Computing submenu From the Security menu, select Trusted Computing and then press the <Enter> key to display the menu screen shown below. If you enable TPM Support, the following menu screen appears. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 81 Chapter 2 Convenient Features 1. System BIOS If TXT Support is enabled, the following screen is displayed. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 82 Chapter 2 Convenient Features 1. System BIOS For details about the options, see the table below. Option Parameter Descriptions − − TPM Configuration Enable or disable Trusted Platform Module TPM Support [Disabled] feature. Enabled When set to Enabled, Current TPM Status Information is displayed.
  • Page 83: Server

    Enable or disable the boot monitoring feature 5-60 minutes and specify the timeout period. To use this feature, NEC ESMPRO Agent must be installed on OS. If starting up an OS on which NEC ESMPRO Agent is not installed, disable this feature...
  • Page 84 Chapter 2 Convenient Features 1. System BIOS (2/2) Option Parameter Descriptions Thermal Sensor Disabled Enable or disable the thermal sensor [Enabled] monitoring feature. If this option is set to Enabled and when abnormal temperature is detected, stops POST before OS starts and waits until the temperature becomes normal.
  • Page 85 Chapter 2 Convenient Features 1. System BIOS System Management submenu From the Server menu, move the cursor to System Management and then press the <Enter> key to show its submenus. For details about the options, see the table below (display only). Option Parameter Descriptions...
  • Page 86 Chapter 2 Convenient Features 1. System BIOS Option Parameter Descriptions Chipset Revision Information Only The revision of chip set is displayed. ]: Factory setting Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 87 Chapter 2 Convenient Features 1. System BIOS Power Control Configuration submenu From the Server menu, move the cursor to Power Control Configuration and then press the <Enter> key to show its submenus. For details about the options, see the table below. Option Parameter Descriptions...
  • Page 88 Chapter 2 Convenient Features 1. System BIOS Option Parameter Descriptions Cold Redundant Mode [Disabled] Enable or disable Cold Redundancy feature. Enabled ]: Factory setting For details about the AC LINK setting and the DC power state should be when the AC power is supplied again after loss of power, see the table below.
  • Page 89: Boot

    Chapter 2 Convenient Features 1. System BIOS 1.2.5 Boot If you move the cursor to Boot, the Boot menu where you can configure the boot order appears. For details about the options, see the table below. Option Parameter Descriptions − −...
  • Page 90 Chapter 2 Convenient Features 1. System BIOS 1. When BIOS detects a bootable device, information on the device is displayed in the designated area. 2. The boot priority (from first to forth) of the registered boot devices can be changed using the <↑>/<↓> and <+>/<−>...
  • Page 91: Save & Exit

    Chapter 2 Convenient Features 1. System BIOS 1.2.6 Save & Exit If you move the cursor to Save & Exit, the Save & Exit menu appears. The options of this menu are described below. Save Changes and Exit SETUP closes with all the changes saved in NVRAM (Non-volatile memory). After SETUP closes, the system automatically reboots.
  • Page 92: Flash Fdd

    Flash FDD is only intended as a temporary means of recording a driver, therefore do not use it to back up data. 2.1.1 Compensation for recorded data NEC will not pay compensation for data recorded on Flash FDD if the data is lost. 2.1.2 Handling Flash FDD •...
  • Page 93: Use In Expressbuilder

    Chapter 2 Convenient Features 2. Flash FDD 2.1.3 Use in EXPRESSBUILDER • Connect Flash FDD after Top Menu appears. • When you exit EXPRESSBUILDER, remove Flash FDD from the server first. • Click [Remove] in the lower right corner of the menu to disable Flash FDD, and then remove it. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 94: Power Control Feature

    For a device that has a Xeon Processor, power consumption of the server can be controlled through the command line interface of EXPRESSSCOPE Engine 3 (BMC) or by using NEC ESMPRO Manager. This feature curves the upper limit of the power consumption, which allows more servers to be installed in the environment where the power consumption is limited.
  • Page 95: Raid System Configuration

    Chapter 2 Convenient Features 4. RAID System Configuration RAID System Configuration This section describes the RAID configuration utility, the LSI Software RAID Configuration Utility. Because this utility resides in LSI Embedded MegaRAID, its operation is independent of the OS. Jumper settings on the motherboard required to use the RAID controller (LSI Embedded MegaRAID) is described in the images below.
  • Page 96: Exiting The Lsi Software Raid Configuration Utility

    Chapter 2 Convenient Features 4. RAID System Configuration LSI Software RAID Configuration Utility Ver x.xx mm dd, yyyy BIOS Version z.zz.zzzzzzzzz Management Menu Configure Initialize Objects Rebuild Check Consistency Configure VD(s) Use Cursor Keys To Navigate Between Items And Press Enter To Select An Option *1: In the menu screen shown above, x of LSI Software RAID Configuration Utility Verx.xx indicates the utility version.
  • Page 97: Menu Tree

    Chapter 2 Convenient Features 4. RAID System Configuration Menu Tree •: Data display : Selection and execution parameter : Setting parameter : Can be set or modified after a Virtual Drive is created (1/2) Menu Description Configure Specify configuration settings Easy Configuration Set a configuration using fixed values New Configuration...
  • Page 98 Chapter 2 Convenient Features 4. RAID System Configuration (2/2) Menu Description • State View the Virtual Drive status • Spans View the span setting • Disk WC View the write cache setting • Read Ahead View the read ahead setting Physical Drive Operate a physical drive Physical Drive Selection Menu...
  • Page 99: Lsi Software Raid Configuration Utility Operating Procedure

    Chapter 2 Convenient Features 4. RAID System Configuration LSI Software RAID Configuration Utility Operating Procedure 4.3.1 Creating and adding a configuration Run the LSI Software RAID Configuration Utility Set new configuration data (pack/Virtual Drive settings) Check the Virtual Drive settings Initialize the Virtual Drive Execute a Consistency Check Exit the LSI Software RAID Configuration Utility...
  • Page 100 Chapter 2 Convenient Features 4. RAID System Configuration 3. When the confirmation message "Proceed?" appears, select Yes. The New Configuration - ARRAY SELECTION MENU screen appears. New Configuration – ARRAY SELECTION MENU PORT # READY READY 4. Use the cursor keys to move the cursor to the Hard Disk Drive to be packed, and then press the space key.
  • Page 101 Chapter 2 Convenient Features 4. RAID System Configuration 5. Press the <F10> key to specify Select Configurable Array(s), and then press the space key. SPAN-1 is set. Select Configurable Array(s) SPAN-1 6. Press the <F10> key to create a Virtual Drive. The Virtual Drive(s) Configured screen is displayed.
  • Page 102 Chapter 2 Convenient Features 4. RAID System Configuration 7. Use the cursor keys to move the cursor to RAID, Size, DWC, RA, or Span. Press the <Enter> key while the target parameter is highlighted to specify its setting. (1) RAID: Specify the RAID level. Parameter Remarks RAID0...
  • Page 103 Chapter 2 Convenient Features 4. RAID System Configuration 8. When all settings are specified, select Accept and then press the <Enter> key. 9. Check that the created Virtual Drive is displayed, and then press the <ESC> key to close the screen. When the message "Save Configuration?"...
  • Page 104: Executing Rebuilding Manually

    Chapter 2 Convenient Features 4. RAID System Configuration 4.3.2 Executing rebuilding manually Replace the Hard Disk Drive Run the LSI Software RAID Configuration Utility Execute rebuilding Exit the LSI Software RAID Configuration Utility 19. Replace the Hard Disk Drive and turn on the server. 20.
  • Page 105: Setting A Hot Spare Hard Disk Drive

    Chapter 2 Convenient Features 4. RAID System Configuration 4.3.3 Setting a hot spare Hard Disk Drive Install a Hard Disk Drive Run the LSI Software RAID Configuration Utility Set the Hard Disk Drive as a hot spare drive Exit the LSI Software RAID Configuration Utility 1.
  • Page 106 Chapter 2 Convenient Features 4. RAID System Configuration 7. Press the <Esc> key to return to the TOP menu screen, and then exit the LSI Software RAID Configuration Utility. Objects – PHYSICAL DRIVES SELECTION MENU PORT # ONLINE A00-00 ONLINE A00-01 HOTSP •...
  • Page 107: Executing A Consistency Check

    Chapter 2 Convenient Features 4. RAID System Configuration 4.3.4 Executing a Consistency Check Run the LSI Software RAID Configuration Utility Execute a Consistency Check Exit the LSI Software RAID Configuration Utility 1. Run the LSI Software RAID Configuration Utility. 2. Select Check Consistency from the TOP menu. The Virtual Drives screen appears.
  • Page 108: Other Functions

    Chapter 2 Convenient Features 4. RAID System Configuration 4.3.5 Other functions Clear Configuration Clears the configuration data. From the TOP menu, select Configure and then Clear Configuration. When Clear Configuration is executed, all the configuration data on the RAID Controller and Hard Disk Drives is cleared.
  • Page 109: Lsi Software Raid Configuration Utility And Universal Raid Utility

    Chapter 2 Convenient Features 4. RAID System Configuration LSI Software RAID Configuration Utility and Universal RAID Utility Universal RAID Utility is available as a utility to configure, manage, and monitor the LSI Embedded MegaRAID after the operating system starts. The points to be noted when using the Universal RAID Utility together with the LSI Software RAID Configuration Utility are described below.
  • Page 110 Chapter 2 Convenient Features 4. RAID System Configuration Priority specification For setting and displaying the priority of the Rebuild and Consistency Check for the RAID Controller, the LSI Software RAID Configuration Utility uses numerical values while the Universal RAID Utility uses three levels of high, middle, and low.
  • Page 111: Webbios And Universal Raid Utility

    Chapter 2 Convenient Features 4. RAID System Configuration WebBIOS and Universal RAID Utility The points to be noted when using Universal RAID Utility together with WebBIOS are described below. Terms Some terms are different between WebBIOS and Universal RAID Utility. When using Universal RAID Utility together with WebBIOS, replace the terms as shown in the table below: Terms of Universal RAID Utility Terms of WebBIOS...
  • Page 112 Chapter 2 Convenient Features 4. RAID System Configuration Priority seiings For setting and displaying the priority of the background tasks (Rebuild, Patrol Read, and Consistency Check) for the RAID Controller, WebBIOS uses numerical values while Universal RAID Utility uses three levels of High, Middle, and Low.
  • Page 113: Details Of Expressbuilder

    Chapter 2 Convenient Features 5. Details of EXPRESSBUILDER Details of EXPRESSBUILDER EXPRESSBUILDER helps you to install Windows and check the server. Bundled software and documents are provided in EXPRESSBUILDER. Storage Media EXPRESSBUILDER can be operated from the following two ways. Tips Remove other removable media before starting EXPRESSBUILDER.
  • Page 114: Menu

    Chapter 2 Convenient Features 5. Details of EXPRESSBUILDER Menu EXPRESSBUILDER is operated by using onscreen menus. Boot Selection Menu When EXPRESSBUILDER starts from DVD or Internal Flash Memory, below menu appears. Boot selection O s installation *** default *** T ool m enu (Norm al m ode) T ool m enu (Redirection m ode) Use the upper and lower arrow keys to move the cursor, and then press <Enter>...
  • Page 115 Chapter 2 Convenient Features 5. Details of EXPRESSBUILDER Top Menu Tips EXPRESSBUILDER is a configuration tool and it uses Windows PE. Note that EXPRESSBUILDER automatically restarts if it is operated continuously 72 hours. Operate Top Menu using the mouse or keyboard. The following menus are included.
  • Page 116 Chapter 2 Convenient Features 5. Details of EXPRESSBUILDER d) Exit EXPRESSBUILDER Select this item to exit EXPRESSBUILDER. Click Remove icon on the lower right to safely remove the USB device connected to the server. Tool Menu T O O L M ENU T est and diagnostics Return to previous m enu The system diagnostics, which is used to analyze and diagnose the server and check the connection, can be...
  • Page 117: Utilities Provided By Expressbuilder

    Saves and restores the configuration data on the RAID controller. The data can be saved to Internal Flash Memory if installed. Run a file directly Directly starts an external utility stored in removable media. Use this function only for utilities provided by NEC. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 118: Configure Expressbuilder Settings

    Menu), as follows. Load a driver into EXPRESSBUILDER A driver stored in removable media can be loaded. Use this function only for drivers provided by NEC. Manage Internal Flash Memory Internal Flash Memory can be managed by using commands described below.
  • Page 119: Expressscope Engine 3

    Chapter 2 Convenient Features 6. EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 enables various features by using a system management LSI called BMC (Baseboard Management Controller). EXPRESSSCOPE Engine 3 monitors statuses inside the server such as that of power supplies, fans, temperature, and voltage.
  • Page 120: Nec Esmpro

    Chapter 2 Convenient Features 7. NEC ESMPRO NEC ESMPRO NEC ESMPRO Agent (for Windows) For details of NEC ESMPRO Agent(for Windows), refer to "NEC ESMPRO Agent Installation Guide (Windows)" in EXPRESSBUILDER or its help. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 121: Nec Esmpro Manager

    NEC ESMPRO Manager remotely controls and monitors the server hardware and RAID System. To use these features, install the bundle software such as NEC ESMPRO Agent. on the server. Refer to "NEC ESMPRO Manager Installation Guide" or online help of NEC ESMPRO for details.
  • Page 122: Nec Esmpro Agent Extension

    Chapter 2 Convenient Features 7. NEC ESMPRO NEC ESMPRO Agent Extension NEC ESMPRO Agent Extension allows you to manage the server remotely by this server’s BMC connecting with NEC ESMPRO Manager. For details, refer to "NEC ESMPRO Agent Extension Installation Guide" in EXPRESSBUILDER.
  • Page 123: Nec Product Info Collection Utility

    Chapter 2 Convenient Features 8. NEC Product Info Collection Utility NEC Product Info Collection Utility NEC Product Info Collection Utility can collect various information related to the server all at once. This utility allows you to collect server information(Product Info) for maintenance. Usage Execute \stdclct\collect.exe contained in the installation folder of this utility.
  • Page 124: Universal Raid Utility

    Chapter 2 Convenient Features 9. Universal RAID Utility Universal RAID Utility Universal RAID Utility is an application to manage or monitor the following RAID Controllers. • Onboard RAID Controller (LSI Embedded MegaRAID) • N8103-149 RAID Controller (512 MB, RAID 0/1) •...
  • Page 125: Chapter 3 Appendix

    NEC Express5800 Series Express5800/R120d-1E, R120d-2E Appendix 1. POST Error Message Shows a list of error messages for errors detected by a self diagnostic test called POST. 1. Error Message Shows POST error messages, beep code patterns, and error messages displayed on virtual LCD.
  • Page 126: Error Message

    Chapter 3 Appendix 1. Error Message Error Message When an error is detected by POST, the display shows an error message. In addition, depending on the error contents, your server might beep to report that an error occurred. System Monitoring Check ...
  • Page 127 Chapter 3 Appendix 1. Error Message POST Error messages POST error message contains POST error code. For example, "AE01" indicates POST error code in error message "AE01: CPU1_DIMM1 has been disabled.". 8002: Check date and time settings [Description] Incorrect date and time set on real time clock was detected. [Recommended action] Run SETUP, and specify the correct date and time.
  • Page 128 Chapter 3 Appendix 1. Error Message [Recommended action] Make sure the jumper switch setting on motherboard. If it does not resolve your problem, contact your sales representative. 9001: Unsupported CPU detected on CPU #1 9002: Unsupported CPU detected on CPU #2 [Description] An unsupported CPU was detected.
  • Page 129 Chapter 3 Appendix 1. Error Message Connection decline was detected on bus width between CPU1 and CPU2. [Recommended action] Restart the server. If it does not resolve your problem, contact your sales representative. A420: Online Spare Memory was not ready. A421: Mirroring Memory was not ready.
  • Page 130 Chapter 3 Appendix 1. Error Message If it does not solve your problem, check installation status of DIMM. If it does not solve your problem, remove DIMM and install it again. If it does not solve your problem, contact your sales representative. DIMMs are degraded in unit of a channel.
  • Page 131 Chapter 3 Appendix 1. Error Message B003: Expansion ROM not initialized - PCI Slot 3B B004: Expansion ROM not initialized - PCI Slot 1C B005: Expansion ROM not initialized - PCI Slot 2C B01A: Expansion ROM not initialized - PCI Slot 1A [Description] Option ROM expansion in onboard device or PCI board in slot PCIxx failed.
  • Page 132 Chapter 3 Appendix 1. Error Message B222: Onboard LAN 2 - PCIe Link Width Error B223: Onboard LAN 3 - PCIe Link Width Error B224: Onboard LAN 4 - PCIe Link Width Error [Description] Connection decline was detected on PCIe bus width of onboard LAN. [Recommended action] Restart the server.
  • Page 133 Chapter 3 Appendix 1. Error Message If it does not resolve your problem, contact your sales representative. C010: The error occurred during temperature sensor reading [Description] An error was detected while reading temperature sensor. [Recommended action] Restart the server. If it does not resolve your problem, contact your sales representative. C011: System Temperature out of the range.
  • Page 134 Chapter 3 Appendix 1. Error Message [Description] A checksum error was detected in SROM data. [Recommended action] Unplug the power cord of server, wait for 30 seconds, and reboot the server. If it does not resolve your problem, contact your sales representative. C061: 1st SMBus device Error detected.
  • Page 135 Chapter 3 Appendix 1. Error Message C10C: BMC update firmware corrupted. [Description] A BMC error was detected. [Recommended action] Unplug the power cord of server, wait for 30 seconds, and reboot the server. If it does not resolve your problem, contact your sales representative. C10D: Internal Use Area of BMC FRU corrupted.
  • Page 136 Chapter 3 Appendix 1. Error Message An error was detected on SROM containing the censor data records information. [Recommended action] Unplug the power cord of server, wait for 30 seconds, and reboot the server. If it does not resolve your problem, contact your sales representative. C112: BMC SEL device failure.
  • Page 137 Chapter 3 Appendix 1. Error Message [Recommended action] Restart the server. If it does not resolve your problem, contact your sales representative. C201: Memory Configuration change is detected. [Description] The memory configuration has been changed since the previous startup. [Recommended action] When Server →...
  • Page 138 Chapter 3 Appendix 1. Error Message Unplug the power cord of server, wait for 30 seconds, and reboot the server. If it does not resolve your problem, contact your sales representative. C302: Hardware configuration error. [Description] Illegal hardware configuration was detected. [Recommended action] Unplug the power cord of server, wait for 30 seconds, and reboot the server.
  • Page 139 Chapter 3 Appendix 1. Error Message Detected that Intel(R) Node Manager is in Recovery Mode. [Recommended action] Unplug the power cord of server, wait for 30 seconds, and reboot the server. If it does not resolve your problem, contact your sales representative. The following error messages are not shown on display unit, but registered in IPMI system event log.
  • Page 140 Chapter 3 Appendix 1. Error Message Error reporting via beep Even if an error is detected by POST, the error message may be unable to be displayed in the display. In this case, the server beeps to report that an error has occurred. For example, the beep code 1-3-3-1 indicates 1 beep, a pause, 3 beeps, a pause, 3 beeps, a pause, and 1 beep, which means that an error occurred while checking the memory capacity.
  • Page 141 Chapter 3 Appendix 1. Error Message Error messages on a virtual LCD In EXPRESSSCOPE Engine 3 (BMC) web browser window, you can confirm virtual LCD error messages (for details on the virtual LCD, refer to "EXPRESSSCOPE Engine 3 User’s Guide"). The table below shows the error messages displayed on upper and lower lines, description, and solution.
  • Page 142 You can use one of the followings to identify the degraded DIMM number. Tips BIOS setup utility (SETUP) POST error message IPMI system event log (POST error code) OS system event log EXPRESSSCOPE engine 3 NEC ESMPRO Manager Ver. 5.5 Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 143 Chapter 3 Appendix 1. Error Message CPU1_DIMM1 Correctable Error CPU1_DIMM2 Correctable Error CPU1_DIMM3 Correctable Error CPU1_DIMM4 Correctable Error CPU1_DIMM5 Correctable Error CPU1_DIMM6 Correctable Error CPU2_DIMM1 Correctable Error CPU2_DIMM2 Correctable Error CPU2_DIMM3 Correctable Error CPU2_DIMM4 Correctable Error CPU2_DIMM5 Correctable Error CPU2_DIMM6 Correctable Error [Description] Indicates that correctable error frequently occurred on DIMM.
  • Page 144 Chapter 3 Appendix 1. Error Message Memory Mirroring Fail-over on CPU1 Memory Mirroring Fail-over on CPU2 [Description] A correctable error frequently occurred on DIMM connected with CPUx, but Memory Mirroring feature failed over to standby memory. x denotes CPU number. You can continue to run the system.
  • Page 145 Chapter 3 Appendix 1. Error Message PCI-Express Uncorrectable Error 3 [Description] An uncorrectable error occured on PCIe bus of onboard device. [Recommended action] Restart the server. If it does not resolve your problem, contact your sales representative. Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 146 Chapter 3 Appendix 1. Error Message • Messages displayed on a lower LCD line (1/6) BMC Message on Lower LCD Line Description Solution A voltage abnormality was Contact your sales representative. Processor1 Voltage Lower Non-Critical detected. Processor1 Voltage Upper Non-Critical Processor1 Voltage Lower Critical Processor1 Voltage Upper...
  • Page 147 Chapter 3 Appendix 1. Error Message (2/6) BMC Message on Lower LCD Line Description Solution CPU1-DIMM Area Temperature A temperature abnormality was It is possible that a fan has failed or is Lower Non-Critical detected. clogged. Contact your sales representative and request repairs. CPU1-DIMM Area Temperature Upper Non-Critical CPU1-DIMM Area Temperature...
  • Page 148 Chapter 3 Appendix 1. Error Message (3/6) BMC Message on Lower LCD Line Description Solution Power Supply1 Failure A power supply unit abnormality Make sure that the power cord is detected occurred. plugged in. If this does not resolve the problem, contact your sales Power Supply2 Failure representative and request repairs.
  • Page 149 Chapter 3 Appendix 1. Error Message (4/6) BMC Message on Lower LCD Line Description Solution Processor1 Internal Error An internal CPU error (IERR) Contact your sales representative. occurred. Processor2 Internal Error Sensor Failure Detected. Abnormality in a sensor was detected. A timeout occurred while SMI timeout servicing system management...
  • Page 150 Chapter 3 Appendix 1. Error Message (5/6) BMC Message on Lower LCD Line Description Solution Drive 3 Fault Operation was performed during Turn off the power, wait for about 30 Hard Disk Drive failure seconds, and restart the server. If this Drive 4 Fault does not resolve the problem, contact Drive 5 Fault...
  • Page 151 Chapter 3 Appendix 1. Error Message (6/6) BMC Message on Lower LCD Line Description Solution System Front FAN4 Lower A fan alarm was detected. It is possible that a fan has failed or is Non-Critical clogged. Contact your sales representative and System Front FAN5 Lower request repairs.
  • Page 152: List Of Windows Event Logs

    Chapter 3 Appendix 2. List of Windows Event Logs List of Windows Event Logs Event Log Source Type Message (Description) Timing Action All Windows OS System Event Log Error detected on the device \Device\CdRom0 during the paging Warning Cdrom operation. This event may be registered in the event viewer, but this does not affect Upon OS installation system operation.
  • Page 153 Chapter 3 Appendix 2. List of Windows Event Logs The driver detected a controller error on Device\HarddiskX\DRX. Error Note: A different number replaces X depending on the Disk connection status of the disk. When the below values are 00 in Details in the event logs → Display, this event does not affect system operation.
  • Page 154 Chapter 3 Appendix 2. List of Windows Event Logs Application Event Log Description: Detailed information of HRESULT Microsoft-Windows- Warning Returned hr=0xC004F022, original hr=0x80049E00 Security-SPP 1015 Unless application event registered after license Upon OS Installation authentication, this event does not affect system operation. Profile notification of event Create for component Microsoft-Windows-User {56EA1054-1959-467f-BE3B-A2A787C4B6EA} failed, error code is...
  • Page 155 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows-Dhcp-Client/Admin Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address Microsoft-Windows- 0x50E549A98325. The following error occurred: 0x79. Your Error Dhcp-Client computer will continue to try and obtain an address on its own from 1001...
  • Page 156 Chapter 3 Appendix 2. List of Windows Event Logs The IPMI device driver attempted to communicate with the IPMI BMC device during normal operation. Warning IPMIDRV However the communication failed due to a timeout. You can increase the timeouts associated with the IPMI device driver. 1004 The above event log may be recorded.
  • Page 157 Chapter 3 Appendix 2. List of Windows Event Logs Security-Licensing Warning Component error. hr=0x80049E00, [4, 3] -SLC 1054 Upon OS Installation This event does not affect system operation. The SNMP Service encountered an error while accessing the registry Error SNMP SYSTEM\CurrentControlSet\Services\SNMP\Parameters\PermittedMa 1500 nagers.
  • Page 158 Server 2003 R2, above-shown event log will be registered. For more details, refer to "Enabling Microsoft Windows Server 2003 When the server is in operation. R2 Hardware Management" on the following site. [NEC Express5800 Web Site] http://www.58support.nec.co.jp/global/download/W2K3_R2/index.ht Express5800/R120d-1E, R120d-2E Maintenance Guide...
  • Page 159 Chapter 3 Appendix 2. List of Windows Event Logs Application Event Log TraceFileLevel parameter not located in registry:Default trace file used Warning EvntAgnt is %1. 1003 When the server is in operation. This event does not affect system operation. TraceLevel parameter not located in registry:Default trace level used is Warning EvntAgnt 1015...
  • Page 160: Accessing Data For Electric Power, Temperature, And Processor Utilization

    Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization Accessing Data for Electric Power, Temperature, and Processor Utilization This section describes how to access data related to input power consumption in watts, intake temperature, and all logical processor utilizations in the Express Server during usual operation in accordance with ENERGY ®...
  • Page 161: Intake Air Temperature

    Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization The power consumption is 76 watts. Tips Power consumption readings may not be acquired depending on the power supply configuration of the server. The completion code in such cases is 0xC1 or 0xCB. 3.1.2 Intake air temperature Execute the following standard commands that conform to IPMI to search the SDR (Sensor Data Record) for...
  • Page 162 Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization WScript.Echo " Sensor Type = Temperature" sensorNum = outparams.ResponseData(10) call GetSensor(Reserve_LS, Reserve_MS, Record_LS, Record_MS,sensorNum) End If End If Record_LS = outparams.ResponseData(1) Record_MS = outparams.ResponseData(2) If Record_LS = &hff And Record_MS = &hff Then exit For End If End If...
  • Page 163 Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization Else rv = raw End If case 8: If raw And &h80 Then rv = 0 - ((&h100 - raw) and &h0ff) Else rv = raw End If case 10: If raw And &h200 Then rv = 0 - ((&h400 - raw) and &h3ff)
  • Page 164: Processor Utilization

    Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization 3.1.3 Processor utilization utilization rate logical processors given executing Win32_PerfFormattedData_PerfOS_Processor class that Windows OS provides. Below is the sample file created by using Visual Basic Script (such as Proc.vbs). This script outputs the processor utilization rate every 30 seconds.
  • Page 165: Linux

    Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization Linux The sample program below is verified to be run on Red Hat Enterprise Linux 5. 3.2.1 Power consumption Power consumption is given by executing the following commands via IPMI to BMC. Network Function Code: 3Eh (Controller-specific OEM) Command Code: 0Bh (Get Current Sensor Data) The example below uses the open-source software OpenIPMI driver and IPMITool.
  • Page 166: Processor Utilization

    Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization The output above shows the following in a line in order. 1st: Sensor name 2nd: Sensor number 3rd: Sensor status ok indicates that the status has not reached a point of warning or danger. 4th: Sensor monitoring point 5th: The current reading of the sensor The sensor indicating intake air temperature contains Amb, Ambient, or Fnt Pnl Temp in its name.

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