Page 1 N8100-1410F/1411F/1412F/1440F NEC Express5800/120Rj-2 User's Guide 3rd Edition 2-2008 ONL-510_002_03-120Rj2-100-99-0801...
Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 3 Keep this User's Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User's Guide for your safety to use the server. The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause explosion or burst. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause personal injury.
Page 5 User's Guide, contact the sales agent where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User's Guide regardless of Item (4).
Page 6 Trademarks NEC ESMPRO and NEC EXPRESSBUILDER are trademarks of NEC Corporation. Microsoft, Windows, Windows Server, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation.
Page 7: Preface
PREFACE Welcome to the NEC Express5800/120Rj-2 server. The NEC Express5800 server holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a client-server system and provides high-speed processing and superior reliability.
Page 8: About This User's Guide
Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached "NEC EXPRESSBUILDER" DVD. Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.
Page 9: Text Conventions
Appendix C IRQ and I/O Port Address provides a list of factory-set IRQs and I/O port addresses assigned. Appendix D Installing Windows Server 2003 x64 Editions describes how to install Microsoft Windows Server 2003 x64 Editions without using Express Setup. Using the Express Setup tool is recommended for installing Windows Server 2003 x64 Editions.
Page 10: Table Of Contents
LAN Connector LEDs ......................2-14 AC POWER LED........................2-15 Standard Features........................2-16 Remote Management Feature....................2-17 Degradation Feature ......................2-18 Memory RAS Features ......................2-18 Remote Power-On Feature (Wake On LAN)................. 2-18 AC-Link Feature........................2-18 System Security ........................2-19 NEC EXPRESSBUILDER ......................2-20...
Page 11 NEC ESMPRO ...........................2-21 Maintenance Tools........................2-21 System Diagnostic Utility......................2-21 NEC DianaScope........................2-21 Using Your Server........................2-22 Front Bezel ..........................2-22 POWER Switch........................2-24 Identification of Servers (UID Switch) ..................2-28 Optical Disk Drive .........................2-29 Chapter 3 Setting Up Your Server ................3-1 Setup Flow............................3-2 Selecting Server Site........................3-3 Installing the Server........................3-5...
Page 12 POST Error Messages ......................8-4 Beep Codes..........................8-8 Error Messages on Virtual LCD ....................8-9 Solving Problems ........................8-12 Problems with the Server....................... 8-12 Problems with RAID System Configuration ................. 8-19 Problems with Windows......................8-20 Problems with NEC EXPRESSBUILDER................8-24...
Page 13 Problems with Express Setup ....................8-25 Problems with Windows Autorun Menu ................8-26 Collecting Dr. Watson Diagnostic Information................8-27 Memory Dump ...........................8-27 Preparing for Memory Dumping....................8-27 Saving the Dump File......................8-28 Recovery for Windows Server 2003 x64 Editions and Windows Server 2003......8-29 Maintenance Tools........................8-30 Starting Maintenance Tools ....................8-30 Function of Maintenance Tools ....................8-32 Maintenance Tools with Remote Console ................8-34...
Page 14 Mouse ............................B-6 Appendix C IRQ......................C-1 Appendix D Installing Windows Server 2003 x64 Editions ........D-1 Notice............................D-1 Optional Board Supported by NEC EXPRESSBUILDER............D-1 Service Pack Which EXPRESSBUILDER Supports ..............D-2 Installing Service Pack ......................D-2 Updating System ........................D-2 Re-installing to the Hard Disk Drive which has been upgraded to Dynamic Disk....D-2 Mounting MO Device......................D-2...
Page 15 Appendix E Installing Windows Server 2003 .............. E-1 BEFORE INSTALLING WINDOWS SERVER 2003 ..............E-1 Optional Board Supported by NEC EXPRESSBUILDER............E-1 Service Pack Which EXPRESSBUILDER Supports .............. E-2 Application of Service Pack ....................E-2 Updating System ........................E-2 Re-installing to the Hard Disk which has been upgraded to Dynamic Disk ......E-2 Mounting MO Device ......................
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Page 17: Chapter 1 Notes On Using Your Server
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of the server.
Page 18: Warning Labels
1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your service representative.
Page 19: Internal View
Notes on Using Your Server 1-3 Internal View...
Page 20: Safety Notes
NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the server has been used in the above conditions.
Page 21 Notes on Using Your Server 1-5 CAUTION Keep water or foreign matter away from the server. Do not let any form of liquid (water etc.) or foreign matter (e.g., pins or paper clips) enter the server. Failure to follow this warning may cause an electric shock, a fire, or a failure of the server.
Page 22: Power Supply And Power Cord Use
1-6 Notes on Using Your Server Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. Do not connect the ground wire to a gas pipe.
Page 23: Rack
Notes on Using Your Server 1-7 Rack CAUTION Do not carry or install the server only by a single person. More than one person is required to carry or install the rack. Failure to follow this instruction may cause the rack to fall to result in personal injury and/or breakages of surrounding devices.
Page 24: Installation, Relocation, Storage, And Connection
1-8 Notes on Using Your Server Installation, Relocation, Storage, and Connection WARNING Disconnect the power cord(s) before installing or removing the server. Make sure to power off the server and disconnect the power cord(s) from a power outlet before installing/removing the server. All voltage is removed only when the power cords are unplugged.
Page 25 Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.
Page 26: Cleaning And Working With Internal Devices
1-10 Notes on Using Your Server Cleaning and Working with Internal Devices WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this User's Guide. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server.
Page 27: During Operation
Notes on Using Your Server 1-11 During Operation CAUTION Do not pull out or remove the server from the rack unnecessarily. Do not pull out or remove the server from the rack unnecessarily. Pulling out or removing the server from the rack may cause not only the server to operate incorrectly but also the server to fall on people to make them injured.
Page 28: For Proper Operation
1-12 Notes on Using Your Server FOR PROPER OPERATION Observe the following notes for successful operation of the server. Use of the server ignoring the notes will cause malfunctions or failures of the server. Install the rack assembly in a place that meets requirements for successful operation. For details, see Chapter 3, "Setting Up Your Server."...
Page 29 NEC recommends you use NEC's genuine products. Some third-party products claim that they support the server. However, repair of the server due to a failure or damage resulted from use of such third-party products will be charged.
Page 30: Transfer To Third Party
1-14 Notes on Using Your Server TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Server Hardware Make sure to provide this User's Guide along with the server to a third party. Provided Software To transfer or sell any software application that comes with the server to a third party, the following requirements must be satisfied:...
Page 31: Disposal And Consumables
The server contains some components that are only good for a limited period of time and require replacement, such as fans, internal batteries, the internal optical disk drive, and the mouse. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.
Page 32: User Support
1-16 Notes on Using Your Server USER SUPPORT Before Asking for Repair, do the following when the server appears to fail: Check if the power cord and the cables to other devices are properly connected. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it.
Page 33 Notes on Using Your Server 1-17 Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...
Page 34 1-18 Notes on Using Your Server (This page is intentionally left blank.)
Page 35: Chapter 2 General Description
Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server. OVERVIEW Your server is a modular, multiprocessing server based on the Intel Xeon microprocessor.
Page 36: External View
2-2 General Description External View Drive cover Logic cover Switches, indicators, and front I/Os Backup file device bay Floppy disk drive bay Optical disk drive SAS hot-plug hard disk drive bay...
Page 37: Front View With Front Bezel Attached
General Description 2-3 Front View with Front Bezel Attached The following figure shows the location of the front system features. Front bezel The front bezel is a cover protecting the front devices during daily operation. A security key is provided to lock the cover. Key slot Insert the security key into this slot when unlocking the front bezel.
Page 38: Front View With Front Bezel Removed
2-4 General Description Front View with Front Bezel Removed 2-1 2-2 2-3 2-4 2-5 Handles (1 at the right and left each) Hold the handles when dismounting/mounting the server from/in the rack. Hard disk drive bays Mount hard disk drives in the bays. Each number following the bold-faced number indicates the port number.
Page 39: General Description
General Description 2-5 Serial port B (COM B) connector Used to communicate with the remote console via direct connection. Backup device bay Mount an optional tape drive in this bay. Floppy disk drive bay Mount an optional floppy disk drive in this bay. UID (Unit ID) switch Press this switch to turn on/off the UID LEDs on the front and rear panels of the server.
Page 40: Rear View
2-6 General Description Rear View 12 11 10 9 15-2 15-1 Low-profile PCI board extension slots Mount PCI boards of the low-profile type into the slots. The slots are called 3C, 2C, and 1C from top. The RAID Controller (equivalent to N8103-116) is factory-installed in slot 3C. Captive thumbscrew Secure the logic cover.
Page 41 General Description 2-7 DUMP switch (NMI) Press this switch to dump memory. UID (Unit ID) switch Press this switch to turn on/off the UID LEDs on the front and rear panels of the server. Pressing the switch once turns on the LEDs. Pressing it again turns them off. VGA connector Connect the display unit to this connector.
Page 42: Internal View
2-8 General Description Internal View FRONT REAR * The processor air duct is omitted for clarity. Backplane Cooling fans 2-1: FAN1 2-5: FAN5 (redundant option) 2-2: FAN2 2-6: FAN6 (redundant option) 2-3: FAN3 2-7: FAN7 (redundant option) 2-4: FAN4 2-8: FAN8 (redundant option) Support arm Power supply unit Mother board...
Page 43: Mother Board
General Description 2-9 Mother Board 6 6 7 6 8 14-2 External 14-1 connectors FRONT REAR Power connector Power signal connector USB connector Unused connector Jumper switch for redundant fan Unused jumper switch Jumper switch for clearing password Jumper switch for clearing CMOS data Connector for SATA2 backup device Lithium battery Connector for PCI riser card slot (for full-height board)
Page 44: Status Indicators
The table below explains the STATUS LED indication, the meanings, and the procedures. NOTES: If NEC ESMPRO is installed, you can confirm the cause of a failure by referring to the error log. If shutdown processing can be performed through the operating system when you want to restart the system after turning the power off, restart the system by performing shutdown processing.
Page 45 General Description 2-11 STATUS LED Description Procedure indication On (green) The server is operating normally. – Flashing The server is operating with the Identify the device in degraded state • (green) memory or CPU in degraded by using the BIOS setup utility state.
Page 46: Disk Access Led
2-12 General Description DISK ACCESS LED ( ) The DISK ACCESS LED indicates the status of the hard disk drive mounted in the 3.5-inch disk bay. The LED turns green each time access is made to the hard disk drive. When the DISK ACCESS LED turns amber, it indicates that a hard disk drive failure has occurred.
Page 47: Hard Disk Drive Led
General Description 2-13 Hard Disk Drive LED The disk LED located on the drive carrier indicates the following depending on the status: Hard disk drive Drive carrier Flashing (green) The LED indicates that the hard disk drive is accessed. On (amber) The LED indicates a failure of a hard disk drive mounted in RAID System.
Page 48: Lan Connector Leds
2-14 General Description LAN Connector LEDs There are two LEDs for each of the three LAN ports (connectors) on the rear panel. Speed LEDs Speed LEDs LINK/ACT LEDs LINK/ACT LEDs Management port Data transmission ports LINK/ACT LEDs Each LINK/ACT LED indicates the status of the standard network port of the server. While power is supplied to the server and HUB and the connection is correct, the LED is on (green).
Page 49: Ac Power Led
General Description 2-15 AC POWER LED There is an AC POWER LED for the power supply unit on the rear. The LED turns green and flashes when the power supply unit receives AC power from the power cord, which is connected to the AC inlet.
Page 50: Standard Features
LAN) Test and Diagnosis (T&D) One backup file bay USB2.0 interface Management Utilities Easy and Fine Setup NEC ESMPRO NEC EXPRESSBUILDER (system setup NEC DianaScope utility) RAID System Management Utility Parameter File Creator Power monitoring feature SETUP (BIOS configuration utility)
Page 51: Remote Management Feature
5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected. The RMC supports the NEC DianaScope, which allows remote server management through networks. Events monitored by the manager system include over-temperature and over-voltage conditions, fan failure, or chassis intrusion.
Page 52: Degradation Feature
Failed DIMMs and processors may be identified on the screen that the POST displays, or with the BIOS setup utility of the server, "SETUP." They may also be identified on the system that has the NEC ESMPRO installed. Memory RAS Features Your server board has the memory mirroring and online spare memory features.
Page 53: System Security
General Description 2-19 System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front bezel and Server Management software that monitors the front bezel intrusion switch. Security with Mechanical Locks and Monitoring To unlock the bezel, insert the key in the lock and turn the lock counterclockwise until it stops (about a quarter turn).
Page 54: Nec Expressbuilder
2-20 General Description NEC EXPRESSBUILDER The DVD-ROM that comes with the server contains a setup utility called "NEC EXPRESSBUILDER." The major functions of the NEC EXPRESSBUILDER are: To install the Operating System. "Express Setup" helps you to install the Windows Operating System. (See Chapter 5) To diagnose the system.
Page 55: Nec Esmpro
See Chapter 7 for details. NEC DianaScope The NEC DianaScope is a software for the remote management of the server. The NEC DianaScope can control the managed server even if OS is not running on the managed server.
Page 56: Using Your Server
2-22 General Description USING YOUR SERVER This section describes basic operations of the server including how to use devices such as the optical disk drive. See Appendix B for notes on using the disc and accessories including the keyboard and the mouse. Front Bezel Remove the front bezel to power on/off the server, to access the optical disk drive, and a removable media device, and to install/remove hard disk drives to the 3.5-inch disk bays.
Page 57 General Description 2-23 Slide the front bezel to the left a little to remove the tab from the frame and then remove the front bezel from the server. To install the front bezel, latch the tab at the left side of the front bezel on the server frame. After the installation, lock the front bezel by using the key for security.
Page 58: Power Switch
2-24 General Description POWER Switch Use the POWER switch to turn on/off the server. Power On Press the POWER switch on the front of the computer chassis. The POWER LED lights in green. POWER switch POWER LED IMPORTANT: If the power cord is connected to a power control device such as a UPS (Uninterruptive Power Supply), make sure that the power control device is powered.
Page 59 ECC memory module, CPU module, keyboard, and mouse. POST also displays messages of the BIOS setup utility, such as the start-up message, while in progress. With the factory setup of the server, the NEC logo appears on the display unit while POST is in progress. (To display the POST check results, press Esc.)
Page 60: Post Execution Flow
2-26 General Description POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: Do not make key entries or perform mouse operations while POST is in progress. Some system configurations may display the message "Press Any Key"...
Page 61: Post Error Messages
General Description 2-27 If you set a password using the BIOS setup utility, SETUP, the password entry screen appears upon successful completion of POST. Up to three password entries will be accepted. Three incorrect password entries disable the server to boot. In such a case, turn off the power and wait about ten seconds before turning on to boot the server.
Page 62: Identification Of Servers (Uid Switch)
2-28 General Description Identification of Servers (UID Switch) An "UID (Unit ID) LED" is provided on the front panel and rear panel. If more than one server is mounted in a single rack, the LED identifies the server you are going to maintain. The UID LED goes on when the UID (Unit ID) switch on the front panel is pressed.
Page 63: Optical Disk Drive
General Description 2-29 Optical Disk Drive The server is provided with the optical disk drive on its front to read data from a disc. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 64 2-30 General Description As shown in the figure below, hold the tray with a hand and press the disc with fingers of another hand to make the hole of the disc fit to the rotor at the center of the tray. Rotor Press this part of disc.
Page 65 General Description 2-31 After taking out the disc, return the tray into the drive. When you fail to eject the tray with the Eject button and take out the disc from the server, follow the procedure below. Emergency hole Press the POWER switch to power off the server. (The POWER LED goes off.) Insert a metal pin of approximately 1.2 mm in diameter and 100 mm in length (a straightened large paper clip will make a substitute) into the emergency hole on the right front of the optical disk drive and gently push it in until the tray is ejected.
Page 66 2-32 General Description NOTE: Use of the Disc Keep the following notes in mind to use the disc for the server: For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed. Do not drop the disc.
Page 67: Chapter 3 Setting Up Your Server
Chapter 3 Setting Up Your Server This chapter describes how to set up the server appropriate for your system, on a step-by-step basis.
Page 68: Setup Flow
Install an operating system to the server. See Chapter 5. Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER DVD. See Chapter 6. Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information.
Page 69: Selecting Server Site
Setting Up Your Server 3-3 SELECTING SERVER SITE To use the server, install it on a standard EIA 19-inch rack assembly. Refer to the documentation attached to the rack or contact your service representative for the installation of the server on the rack. WARNING Observe the following instructions to use the server safely.
Page 70 3-4 Setting Up Your Server Do not install the rack in the places listed below. Installing the rack or mounting the server on the rack in such a place may cause some malfunction to occur. Narrow space from which devices cannot be pulled out from the rack completely Place that cannot bear the total weights of the rack and devices mounted on the rack Place where stabilizers cannot be installed or where the rack can be installed only after the practice of proper earthquake-resistant construction...
Page 71: Installing The Server
Setting Up Your Server 3-5 INSTALLING THE SERVER This subsection provides the instructions for installing the server into a rack cabinet. (This subsection also describes the removal procedures.) WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.
Page 72 3-6 Setting Up Your Server Installation This server can be installed in either the NEC rack or a third vendor's rack. Take the following steps to install the server in the rack. Preparation for installation When shipped from factory, the left and right slide rails are fixed with tapes at the front and side faces to prevent from falling off during transportation.
Page 73 Setting Up Your Server 3-7 While pushing the unlock button on the front of the server, hold the rails and slowly move them toward the rear of the server. Press this button to unlock the server. After a while, the rails are locked with clicking sound. Pull the release levers on the left and right sides of the server toward direction indicated by an arrow (white) in the figure, and remove them from the server while unlocking it.
Page 74 3-8 Setting Up Your Server While pushing the levers, move the removed rail assemblies toward the direction indicated by an arrow in the figure, to restore the original position. IMPORTANT: The removed rail assemblies are to be installed on the inner rails later.
Page 75 Setting Up Your Server 3-9 Installing rail assemblies Insert the square projection of the rail assembly into the angle hole on the 19-inch rack until it is locked with clicking sound. The figure below shows the right side (front) of the rack. Install the rail assemblies to the right side (rear), and left side (front and rear) of the rack in the same procedure.
Page 76 3-10 Setting Up Your Server Installing the Server CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-12 for details. Do not lift the server only by a single person. Do not pinch your finger with mechanical components.
Page 77 Setting Up Your Server 3-11 At least two persons are required to install the server. Securely hold the server and install it in the rack. Firmly fit the inner rails on the sides of the server into the rail assemblies that are installed on the rack, and then slowly push the server into the rack.
Page 78 3-12 Setting Up Your Server IMPORTANT: Be very careful not to get your finger caught in the levers or rails. Insert both sides of inner rails straight into the rack. Hold the thumbscrews on both sides of the server, and install the server carefully while making sure the installation position.
Page 79 Setting Up Your Server 3-13 Installing the front bezel Install the front bezel so that the left tab on the front bezel engages with the chassis frame.
Page 80 3-14 Setting Up Your Server Removal Remove the server from the rack in the following procedure. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-12 for details.
Page 81 Setting Up Your Server 3-15 While pushing the left and the right unlock buttons on the front of the server, pull out the server from the rack slowly and carefully. The server clicks to be latched. Press this button to unlock the server.
Page 82 3-16 Setting Up Your Server To remove the rail assembly, pull out the rail toward you while pushing the lever. Lever...
Page 83: Connecting Peripheral Devices
See pages 1-3 to 1-8 for details. Do not connect any interface cable with the power cord of the NEC Express Server plugged to a power source. Do not use any unauthorized interface cable.
Page 84: Setting Up Your Server
3-18 Setting Up Your Server Device with the serial interface (Management PC only) FRONT Device with the serial interface (multiport repeater) (multiport repeater) USB device 100BASE-T/ 1000BASE-TX/ 1000BASE-TX/ 10BASE-T 10BASE-T REAR Finally connect the provided USB device power cord to the receptacle. If connecting the server to UPS, Display unit see the explanation below.
Page 85: Connecting Power Cord
Setting Up Your Server 3-19 CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 86 3-20 Setting Up Your Server To connect the power cord from the server to an uninterruptive power supply (UPS), use service outlets on the rear of the UPS. Refer to the manual that comes with the UPS. When the power cord from the server to a UPS, change the BIOS setup of the server to link with power supply from the UPS.
Page 87: Turning On The Server
Setting Up Your Server 3-21 TURNING ON THE SERVER Power on your system as follows. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. Power on the video display and any other external devices. NOTE: If the server power cord(s) is connected to a power control unit such as an UPS (Uninterruptible Power Supply), make sure that the...
Page 88 If you have problems powering on your system, see Chapter 8. After you have successfully powered on your system, insert the NEC EXPRESSBUILDER DVD into the optical disk drive, reboot the system and follow the screen prompts to run NEC EXPRESSBUILDER.
Page 89: Installing Operating System
Without the backup data, you will not be able to recover the information. You can save the information by the following process. NOTE: An optional USB floppy disk drive is required. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive and reboot the system. Select [Maintenance Tools (Normal mode)]. Select [English].
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Page 91: Chapter 4 Configuring Your Server
Chapter 4 Configuring Your Server Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS SETUP Utility. Several unique system parameters are configured using the BIOS SETUP, which is stored in the system FLASH memory.
Page 92: Starting Setup Utility
4-2 Configuring Your Server Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, the following message appears at bottom left on the screen.
Page 93: Description On On-Screen Items And Key Usage
Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Online help Indicates there window are submenus.
Page 94: Menu And Parameter Descriptions
4-4 Configuring Your Server Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu.
Page 95 Configuring Your Server 4-5 Main Option Parameter Description Your Setting System Time HH:MM:SS Set the system time. System Date MM/DD/YYYY Set the system date. Hard Disk Pre-Delay [Disabled] Allows slower spin-up drives to come ready. 3 seconds 6 seconds 9 seconds 12 seconds 15 seconds 21 seconds...
Page 96 4-6 Configuring Your Server Primary IDE Master/Primary IDE Slave/Secondary IDE Master/Secondary IDE Slave Correspondence between the menu items and devices: Primary IDE Master: Optical disk drive (standard) Primary IDE Slave: None Secondary IDE Master: None Secondary IDE Slave: None Option Parameter Description Your Setting...
Page 97: Processor Settings
Configuring Your Server 4-7 Processor Settings Option Parameter Description Your Setting Processor Retest [No] If yes, BIOS will clear historical processor status and retest the processor on the next boot. Processor Speed nnn GHz Displays clock speed for the processor. (View only) Displays CPU ID for processor, if Processor 1 CPUID Numeral...
Page 98 Displays Advanced Chipset Control submenu. Boot-time Diagnostic Enabled When disabled, the BIOS will display Screen the NEC logo during POST. Press [Disabled] Esc to switch to the POST execution screen. Reset Configuration Data [No] Select "Yes" if you want to clear the system configuration data during the next boot.
Page 99: Memory Configuration
Configuring Your Server 4-9 Memory Configuration Option Parameter Description Your Setting System Memory nnn KB Indicates the total capacity of the basic memory. (View only) Extended Memory nnnnnnn KB Indicates the total capacity of the extended memory. (View only) DIMM Group #1 - Normal Indicates the current memory status.
Page 100: Pci Configuration
4-10 Configuring Your Server PCI Configuration – Onboard Video Controller submenu Option Parameter Description Your Setting VGA Controller Disabled If Disabled, the BIOS will hold the [Enabled] embedded chip in reset. Onboard VGA [Auto] Allows selecting the onboard VGA controller Option ROM Scan Force or optional PCI VGA controller as the...
Page 101: Peripheral Configuration
Configuring Your Server 4-11 Peripheral Configuration IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears. Reset any item with the yellow asterisk properly.
Page 102 4-12 Configuring Your Server Advanced Chipset Control Option Parameter Description Your Setting Multimedia Timer [Disabled] Specify whether the system supports the multimedia timer feature. Enabled Intel(R) I/O AT Disabled Enables or disables the Intel(R) Acceleration technology. [Enabled] Wake On Ring [Disabled] Specify whether the remote power-on function through a serial port is...
Page 103: Configuring Your Server
Configuring Your Server 4-13 Security The Security menu appears if you move the cursor to the position of "Security." Press Enter on "Set Supervisor Password" or "Set User Password," to display the following screen. Enter the passwords on the dialog box. Passwords may have up to eight characters including alphanumerics and symbols.
Page 104 4-14 Configuring Your Server Option Parameter Description Your Setting Set User Up to eight Supervisor password controls access Password alphanumerics to the setup utility. When Enter is pressed, the user is prompted for a password; press Esc to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (refer to Configuring...
Page 105 Specify whether to enable or disable the boot monitoring function on booting, or 5 Minutes select the time limit for timeout. 10 minutes To use this function, install NEC 15 minutes ESMPRO Agent. Set this item to 20 minutes "Disabled" if the system is booted from...
Page 106 4-16 Configuring Your Server Option Parameter Description Your Setting Post Error Pause Disabled Specify whether to stop the POST once at the end of POST if an error occurs [Enabled] during the POST. AC-LINK Stay Off Specify the state of power when the AC power to the server is turn off once and [Last State] then on.
Page 107: System Management Submenu
Configuring Your Server 4-17 System Management Submenu Option Parameter Description Your Setting BIOS Version – Displays the current BIOS version. (View only) Board Part Number – Displays the part number of mother board. (View only) Board Serial Number – Displays the serial number of mother board.
Page 108 4-18 Configuring Your Server Console Redirection Submenu Option Parameter Description Your Setting BIOS Redirection [Disabled] Specify the address/interrupt of the serial port to which a remote console Port Serial Port A is connected. Serial Port B Baud Rate 9600 Specify the baud rate used for the interface with successive remote [19.2K] consoles.
Page 109 Configuring Your Server 4-19 BMC LAN Configuration Submenu Option Parameter Description Your Setting IP Address [192.168.001.001] Specify an IP address for management LAN. Subnet Mask [255.255.255.000] Specify a subnet mask for management LAN. Default Gateway [000.000.000.000] Specify a default gateway for management LAN.
Page 110 4-20 Configuring Your Server Boot If you move the cursor to the position of "Boot," the Boot menu appears, which is used to set the boot priority. Indication Device USB CDROM USB CD-ROM drive IDE CD ATAPI CD-ROM (including optical disk drive) USB FDC USB floppy disk drive USB KEY...
Page 111 Configuring Your Server 4-21 Exit The options on the menu are described below. Exit Saving Changes Exit after writing all modified BIOS SETUP item values to CMOS. Exit Discarding Changes Exit leaving CMOS unmodified. User is prompted if any of the setup fields ware modified. Load Setup Defaults Load default values for all BIOS SETUP items.
Page 112: Raid Configuration
4-22 Configuring Your Server RAID CONFIGURATION This section describes how to use the internal hard disk drives as RAID System by Internal RAID Controller (equivalent to N8103-116). About the optional RAID Controller, refer to the documents provided with optional RAID Controller.
Page 113: Raid Levels
Configuring Your Server 4-23 RAID Levels The record mode enabling the RAID feature includes several levels. Among the levels, the Internal RAID Controller (equivalent to N8103-116) supports the following levels; RAID 0, RAID 1, RAID 5, and RAID 6. The number of HDDs required to create a disk group varies depending on the RAID level as shown in the table below.
Page 114: Virtual Disk
4-24 Configuring Your Server Virtual Disk Virtual disk is a logical drive defined in disk group. It is recognized as a physical drive by OS. The allowable number of virtual disks is up to 16 per disk group, or up to 64 per controller. The figure below shows a sample configuration in which the Internal RAID Controller (equivalent to N8103-116) is connected with three HDDs, creating one Disk Group.
Page 115 Configuring Your Server 4-25 RAID Levels Characteristics of RAID Levels The table below lists the characteristics of the RAID levels. Level Function Redundancy Characteristics RAID0 Striping Data read/write at the highest rate • Largest capacity • Capacity: (capacity of single HDD) × •...
Page 116 4-26 Configuring Your Server RAID0 In RAID0, data to be recorded is distributed to HDDs. The mode is called "striping". In the figure below, data is recorded in stripe 1 (disk 1), stripe 2 (disk 2), and stripe 3 (disk 3)… in the order.
Page 117 Configuring Your Server 4-27 RAID5 In RAID5, data is distributed to HDDs by striping and, at the same time, the parity (redundant data) is distributed to the HDDs. This mode is called "striping with distributed parity". Each of stripe x, stripe x+1, and parity (x, x+1) created from stripe x and stripe x+1 is written onto a specific HDD.
Page 118: Configuration By Internal Raid Controller
The manual rebuild can be performed by using Universal RAID Utility, the management utility of the Internal RAID Controller (equivalent to N8103-116). Select a HDD and start the rebuild manually. For the detailed operation, refer to the "Universal RAID Utility User's Guide" in NEC EXPRESSBUILDER DVD that comes with the server. Auto Rebuild The Internal RAID Controller (equivalent to N8103-116) can automatically start the rebuild without use of any utility such as Universal RAID Utility.
Page 119: Patrol Read
Configuring Your Server 4-29 Patrol Read The patrol read gives the read & verify test in the entire area of HDDs. It can be performed for all HDDs assigned to virtual disks and hot-spares. The Patrol Read allows subsequent defects of HDDs to be detected and repaired. For HDDs configuring redundant virtual disks or those assigned to hot-spares, error sectors detected during Patrol Read can be repaired.
Page 120 4-30 Configuring Your Server Background Initialize The Background Initialize is automatically executed when RAID5 virtual disk is created in the disk group composing of five or more HDDs. The Background Initialize performs the parity generation processing in the background to the area not initialized.
Page 121: Migration Only
Configuring Your Server 4-31 Reconstruction The reconstruction feature is used to change configuration and/or RAID level of existing virtual disk. The Reconstruction contains the following three features, however, the Internal RAID Controller (equivalent to N8103-116) supports "Migration with addition" only. IMPORTANT: You can use WebBIOS for Reconstruction.
Page 122 4-32 Configuring Your Server IMPORTANT: Note the following for the Reconstruction: Be sure to make backup copy of data and perform Consistency Check before starting Reconstruction. The Reconstruction is disabled in the configuration where several virtual disks are defined in one disk group During Reconstruction, the processing rate is decreased due to much load.
Page 123: Before Using Webbios
Configuring Your Server 4-33 Before Using WebBIOS Read the following sections describing supported functions and precautions before using "WebBIOS". Supported Functions Indication of model name and capacity of hard disk drive (called HDD hereafter) Indication of HDD allocation status Creation of virtual disk –...
Page 124 When installing an OS in VD under the Internal RAID Controller (equivalent to N8103- 116), create a VD dedicated to OS installation. WebBIOS cannot be handled via remote console functions of NEC DianaScope. The physical drive numbers shown in WebBIOS and those shown in Universal RAID Utility are identified as follows.
Page 125: Using Webbios
Configuring Your Server 4-35 Using WebBIOS Starting WebBIOS Press Esc when the screen as shown below appears after powered on the server. Press Ctrl + H on POST screen to start WebBIOS. POST screen image (with no virtual disk assigned) LSI MegaRAID SAS-MFI BIOS Version XXXX (Build MMM DD, YYYY) Copyright (c) xxxx LSI Corporation HA -X (Bus X Dev X) MegaRAID SAS PCI 8708EM2...
Page 126: Main Menu
4-36 Configuring Your Server Main Menu Shown below is [Adapter Selection] screen that appears first on WebBIOS. Select a controller to operate WebBIOS, and click [Start].
Page 127 Configuring Your Server 4-37 When the adapter is selected on [Adapter Selection], the WebBIOS Top Menu appears. IMPORTANT: "X:X:X" shown in Physical Drives box represents Connector number:Enclosure number:Slot number. With this server, the Connector number is not supported, thus, it is always indicated as "()". The Enclosure number is always "1".
Page 128: Adapter Properties
4-38 Configuring Your Server Adapter Properties When you click [Adapter Properties] on WebBIOS Top Menu, the configuration information is displayed. Click [Next] to see the detailed settings of this controller.
Page 129 Configuring Your Server 4-39 The detailed settings is continued to the next page. Click [Next] to view more information.
Page 130 No: Recover and resume. Yes: Abort Maintain PD Fail [Disabled] – Prohibited History Enabled Schdule CC Supported Set the scheduled consistency check. Permitted *1 Do not perform "Set Factory Defaults". If performed, the NEC's factory-set value will no longer be restored.
Page 131 Configuring Your Server 4-41 How to change setting value On [Adapter Properties] screen, change a parameter to desired value, and then click [Submit] at the center of the screen to determine the new value. The status of "Battery Backup" is indicated as "Present". Clicking [Present] opens the Battery Status screen as shown below.
Page 132: Scan Devices
4-42 Configuring Your Server Scan Devices When you click [Scan Devices] on WebBIOS Top Menu, the HDDs connected are detected again. Use this feature when you have installed a new HDD additionally while the WebBIOS is running. IMPORTANT: If the newly connected HDD contains another configuration information, [Foreign Configuration] screen as shown below appears.
Page 133: Virtual Disks
Configuring Your Server 4-43 Virtual Disks When you click [Virtual Disks] on WebBIOS Top Menu, the screen for operating the VD that has already been configured. IMPORTANT: If no hard disk drive exists, the upper right column of the screen will be blank. Use this menu only when a hard disk drive exists.
Page 134: Physical Drives
4-44 Configuring Your Server Physical Drives When you click [Physical Disks] on WebBIOS Top Menu, the screen for operating the physical drive (HDD) appears. IMPORTANT: If no hard disk drive exists, the upper right column of the screen will be blank. Use this menu only when a hard disk drive exists.
Page 135 Configuring Your Server 4-45 Physical Drives Properties Take the following procedures to check Physical Drive Properties. Shown below is an example to check property of physical drive 0:0:0. Click the Physical Drive you want to check. Click the checkbox for [Properties]. Click [Go].
Page 136: Configuration Wizard
4-46 Configuring Your Server Configuration Wizard Use this wizard to configure a RAID system using the HDDs connected. The detailed explanation of this feature is given in "Configuring Virtual Disk". Adapter Selection If optional RAID Controller (N8103-90) is installed in the server, you need to select an adapter controlled by WebBIOS to configure each adapter.
Page 137 Configuring Your Server 4-47 Exit When you click [Exit] on WebBIOS Top Menu, a confirmation screen to exit from WebBIOS is displayed. Click [Yes] to exit from WebBIOS. The screen as shown below appears when WebBIOS is terminated. Restart the server.
Page 138: Configuring Virtual Disk
4-48 Configuring Your Server Configuring Virtual Disk This section describes the procedures for configuration of VD (virtual disk) using WebBIOS. Configuration Wizard When you click [Configuration Wizard] on WebBIOS Top Menu, the screen as shown below appears. Select the relevant operation, and click [Next] at lower right of the screen. Clear Configuration Allows you to clear existing configuration.
Page 139 Configuring Your Server 4-49 When you select [New Configuration] or [Add Configuration], the screen as shown below appears. Custom Configuration: Allows you to define all aspects of the configuration, RAID level, size, and others. Auto Configuration with Automatically creates redundant virtual disk. Redundancy: Auto Configuration Automatically creates non-redundant virtual disk.
Page 140 4-50 Configuring Your Server Use this menu to define several physical drives (PD) as a disk group (DG).
Page 141 Configuring Your Server 4-51 To add physical drives (HDD) to a Disk Group, hold Ctrl while selecting physical drives (HDDs) in DG. Upon completion of selection, click [Add to Array] at the lower left of the screen. A new DG is defined in the Disk Groups frame. To define the new DG, click [Accept DG] at the lower right of the screen.
Page 142 4-52 Configuring Your Server After the DG has been defined, click [Next] at the lower right of the screen. Then, the Span Definition screen appears.
Page 143 Configuring Your Server 4-53 Select a DG to define VD from "Array With Free Space" frame, then click [Add to SPAN]. The DG is defined in the "Span" field to the right. After the Span has been defined, click [Next] at the lower right of the screen. IMPORTANT: To configure RAID0, 1, 5, or 6, perform Span Definition to a single DG only.
Page 144 4-54 Configuring Your Server Define the virtual disk (VD) in DG that has been created in previous step. When DG was defined, [VD Definition] screen is displayed. In the "Next LD, Possible RAID Levels" column, available RAID levels and maximum size for VD are displayed.
Page 145 Configuring Your Server 4-55 As an example, define a RAID5 VD of yyyyy MB. Specify the necessary parameters in left columns. Enter "yyyyy" in "Select Size" field. Click [Accept] at the lower center of the screen. If you want to define another VD, click [Back] and repeat steps starting from Span Definition screen.
Page 146 4-56 Configuring Your Server VD 0 is created in DG 0 as shown in the screen below. After making sure that the VD is created correctly, click [Accept] at the lower right of the screen. The confirmation message "Save this Configuration?" appears. Click "Yes" to save the configuration.
Page 147 Configuring Your Server 4-57 The WebBIOS Top Menu is displayed. Virtual Disk you have created is displayed in the lower right frame of the screen.
Page 148 4-58 Configuring Your Server Configure SPAN The following explains the sample procedure to configure RAID10 (spanning of RAID1) with four HDDs. IMPORTANT: Do not attempt to configure RAID00 or RAID60. They are not supported. Click [Configuration Wizard] on WebBIOS Top Menu to start Wizard.
Page 149 Configuring Your Server 4-59 To add physical drives (HDD) to a Disk Group, hold Ctrl while selecting HDDs in DG. (In the example, two DGs will be configured and spanned.) Upon completion of selection, click [Add to Array] at the lower right of the screen. After making sure that the new DG has defined in Disk Groups frame to the right, click [Accept DG].
Page 150 4-60 Configuring Your Server Configure RAID10 (spanning of RAID1) using the two DGs that have been created in previous step. When DGs were defined, [VD Definition] screen is displayed. Select DG0 from "Array With Free Space" frame, then click [Add to SPAN]. The DG is defined in the "Span"...
Page 151 Configuring Your Server 4-61 Then, select DG1 and click [Add to SPAN]. When the two DGs are defined in the "Span" field to the right, click [Next]. The VD Definition screen is displayed. Enter the necessary parameters, and click [Accept].
Page 152 4-62 Configuring Your Server Make sure that both DG0 and DG1 are defined as VD 0, then click [Next] at the lower right of the screen. On the "Preview" screen, make sure the VD is defined correctly, then click [Accept] at the lower right of the screen.
Page 153 Configuring Your Server 4-63 The confirmation message "Save this Configuration?" appears. Click "Yes" to save the configuration. The confirmation message "All data on the new Virtual Disks will be lost. Want to Initialize?" appears. Normally, select "Yes". "Virtual Disks" operation screen is displayed. If no other operation is required, click [Home] at the lower left of the screen.
Page 154 4-64 Configuring Your Server Parameters for VD Definition Listed below are parameters for Configuration Wizard. Item Parameter Remarks RAID Level RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 00, RAID 10, RAID 50 and RAID 60 are not supported. RAID 00 / RAID 10 / RAID 50 / RAID60 Strip Size 8 KB / 16 KB / 32 KB / 64 KB / 128 KB...
Page 155 Configuring Your Server 4-65 The Write Policy has the following modes depending on combination with WrtThru for BAD BBU. Select a mode suitable for your environment. WrtThru for BAD BBU Checked Unchecked Write WBack Normal write back mode Constant write back mode Policy (recommended) This mode is available even if N8103-...
Page 156: Operation Of Various Features
4-66 Configuring Your Server Operation of Various Features Check Consistency Start WebBIOS. Click [Virtual Disks] on WebBIOS Top Menu. Select a VD to perform Check Consistency from the upper right frame of Virtual Disks screen. Click the checkmark column for Check Consistency from the lower right frame of Virtual Disks screen.
Page 157 Configuring Your Server 4-67 The progress of Check Consistency is displayed on the left frame of Virtual Disks screen. Click [Home] at the lower left of Virtual Disks screen to return to the Top Menu. IMPORTANT: Click [Home] while the background task such as Consistency Check, Rebuild, or Reconstruction is being executed.
Page 158: Manual Rebuild
4-68 Configuring Your Server Manual Rebuild Described below are procedures based on assumption: One of the HDDs failed in a RAID5 virtual disk configured with three HDDs. Replace the failed HDD with new one after turning off the power of the server. Auto Rebuild feature is disabled for non-hot-swap replacement.
Page 159 Configuring Your Server 4-69 Select "Make Global HSP" or "Make Dedicated HSP" on the lower part of the screen, and then click [Go] on the lower center of the screen. When [Rebuild Progress] is displayed, click [Home] at the lower left of the screen to go back to WebBIOS Top Menu.
Page 160 4-70 Configuring Your Server Setting Hot Spare Described below are procedures based on assumption: Add a HDD to a RAID5 virtual disk configured with three HDDs and assign a newly added HDD as Hot Spare. Start WebBIOS. Make sure that the status for the added HDD is indicated as "UNCONF GOOD" in the right frame of the Top Menu.
Page 161 Configuring Your Server 4-71 Select [Make Global HSP] or [Make Dedicated HSP] on the lower right of the screen, and then click [Go] on the lower center of the screen. Global HSP: Indicates the Hot Spare available for all DGs. Dedicated HSP: Indicates the Hot Spare available only for the specific DG.
Page 162 4-72 Configuring Your Server The status for the newly connected HDD changes to "HOTSPARE". Click [Home] at the lower left of the screen to go back to WebBIOS Top Menu.
Page 163 Configuring Your Server 4-73 Reconstruction Described below are procedures based on assumption: Add a HDD to a RAID5 virtual disk configured with three HDDs to make a RAID5 virtual disk configured with four HDDs. Start WebBIOS. Make sure that the status for the added HDD is indicated as "UNCONF GOOD" in the right frame of the Top Menu.
Page 164 4-74 Configuring Your Server Setting menu for VD 0 is displayed.
Page 165 Configuring Your Server 4-75 On the right of the screen, items required for reconstruction are displayed. Information of HDDs in the disk group in which a VD is defined. Migration Only: Allows change of RAID level. Migration with addition: Allows addition of hard disk drive and change of RAID level.
Page 166: Webbios And Universal Raid Utility
4-76 Configuring Your Server WebBIOS and Universal RAID Utility You can use Universal RAID Utility for configuration and management, monitoring of RAID System after start up operating system. The point to be kept in mind when using Universal RAID Utility together with WebBIOS is as follows.
Page 167 Configuring Your Server 4-77 Disk Array WebBIOS manages Disk Array by a number beginning with 0. You can see a number of Disk Array where [DG X] in Physical Drives and Virtual Drives. Universal RAID Utility manages Disk Array by a number beginning with 1. You can see a number of Disk Array where [Disk Array] in the property of Logical Drive on RAID Viewer or [RAID Controller #X Disk Array #Y] in the property of Disk Array on raidcmd command.
Page 168 4-78 Configuring Your Server The setting level of Universal RAID Utility and the setting value Item Setting level of Universal RAID Utility Setting value Rebuild Priority High Rebuild Rate (WebBIOS) Middle Patrol Read Priority High Patrol Read Rate (WebBIOS) Middle Consistency Check Priority High Consistency Check Rate...
Page 169: Configuring Mother Board Jumpers
Configuring Your Server 4-79 CONFIGURING MOTHER BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server.
Page 170 4-80 Configuring Your Server The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not disassemble, repair, or alter the server.
Page 171: Clearing Password
Configuring Your Server 4-81 Clearing CMOS Data See the section "Preparing for Installation and Removal" as described in Chapter 9 of this guide to prepare. Remove the logic cover (see Chapter 9). Locate the position of the jumpers on the mother board you are changing. Move the jumper strap to the CMOS clear position.
Page 172 4-82 Configuring Your Server (This page is intentionally left blank.)
Page 173: Chapter 5 Installing The Operating System With Express Setup
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft® Windows Server® 2003 R2 Standard Edition / Microsoft® Windows Server® 2003 R2 Enterprise Edition Microsoft®...
Page 174: About Express Setup
If you want to use the drivers located on the "OEM-Disk for Mass Storage Device" that ships with optional boards, a parameters file is mandatory. You can create a parameters file in advance using "Parameter File Creator" included in NEC EXPRESSBUILDER.
Page 175: Microsoft Windows Server 2003
Installing the Operating System with Express Setup 5-3 Microsoft Windows Server 2003 This section explains how to install Microsoft® Windows® Server 2003 by using the Express Setup. IMPORTANT: Be sure to prepare Windows Server 2003 CD-ROM that includes Service Pack 1. NOTES: Express Setup does not support the installation of Windows Server x64 Editions.
Page 176: Service Pack Which Expressbuilder Supports
– OS installation media (with Service Pack 1)+Service Pack 2 Supported Mass Storage Controllers The NEC EXPRESSBUILDER DVD attached to your system supports the following mass storage controllers for installation. NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 177: Mounting Mo Device
Installing the Operating System with Express Setup 5-5 About the Hardware Components When you install the Windows Server 2003, Express Setup requires several preparations if this computer uses the following hardware components. Installing on the Mirrored Volume If you want to install the Windows Server 2003 on the volume that is mirrored using "Disk Management", invalidate the mirroring and set back to the basic disk before the installation, and validate the mirroring again after the installation.
Page 178: About The System Partition Size
5-6 Installing the Operating System with Express Setup About the System Partition Size The system partition size can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with Service Pack1)
Page 179: Installing The Service Pack
Installing the Operating System with Express Setup 5-7 Dividing into the partition of the recommended size into multiple disks as written below will solve problem that it cannot be reserved in one disk. Set the "Size required for installation + Paging file size". See Chapter 5 and set that debugging information (equivalent to the dump file size) is to be written to a separate disk.
Page 180: Flow Of Setup
5-8 Installing the Operating System with Express Setup FLOW OF SETUP This section visually describes the flow of the setup operated by Express Setup. Loading parameters (Step 2) Skip Next Select the operating system (Step 3) Next RAID configuration (Step 4) Next Windows Confirm Setting / Input (Steps 5 to 10)
Page 181: Installing The Windows Server 2003
Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.) The system will boot from the DVD-ROM and NEC EXPRESSBUILDER starts.
Page 182 5-10 Installing the Operating System with Express Setup [Load parameters] steps are displayed. [Do not load parameters] (1) Select [Do not load parameters]. (2) Click [Next]. NOTE: If a floppy disk drive is not connected, select this item. [Load parameters] (1) Insert the floppy disk containing the parameters file.
Page 183 You can use only the physical devices that have same model number to configure logical drive. If the process is not finished normally, the driver may not be stored in the EXPRESSBUILDER. Refer to "Optional Board Supported by NEC EXPRESSBUILDER" described earlier in this chapter.
Page 184 5-12 Installing the Operating System with Express Setup Specify the installing medium and the Windows system partition. [Specify medium / Partition] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: About partition size – Specify the partition size larger than required minimum size for OS installation.
Page 185 Installing the Operating System with Express Setup 5-13 Enter the user information and client license mode. [Enter basic parameters] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. NOTE: Even if you do not input value into "Administrator password", "Confirm password", "??????"...
Page 186 5-14 Installing the Operating System with Express Setup Enter the domain or workgroup name to be used. [Enter domain account] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. Select the installing components. [Select Windows components] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
Page 187 Installing the Operating System with Express Setup 5-15 Select the installing applications. [Select applications] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. Save the parameters. [Save parameters] steps are displayed. If you want to save the parameters , set the free formatted floppy disk. Select [Save parameters], enter the file path of the parameters files into the text box and click [Next].
Page 188 Insert CD-ROM or floppy disk attached to the Mass Storage Driver and proceed operation according to the message. Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message. If you proceed the setup by using setup parameter file, remove the floppy disk from the floppy disk drive.
Page 189 Installing the Operating System with Express Setup 5-17 If you selected [Install the Service Pack] at [Specify Medium Partition] step, follow the procedure below. 1) Follow the message to take Windows Server 2003 CD-ROM out of the optical disk drive. 2) Follow the message to insert Windows Server 2003 Service Pack 2 into the optical disk drive.
Page 190: Installing And Setting Device Drivers
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive. If the autorun menu is displayed, close menu screen. The [Windows Explorer] dialog starts.
Page 191 Installing the Operating System with Express Setup 5-19 Choose "I accept the terms in the license agreement" and click [Next]. Click [Install]. When [InstallShield Wizard Completed] window is displayed, click [Finished]. Remove the NEC EXPRESSBUILDER DVD from the optical disk drive, restart the system.
Page 192: Network Driver
5-20 Installing the Operating System with Express Setup Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 193 Installing the Operating System with Express Setup 5-21 Also, add or delete any protocols and services if necessary. You can operate the process on the property dialog box for local area network which can be appeared from [Network and Dial-up Connection]. NOTE: It is recommend to add [Network Monitor] at [Adding Services].
Page 194: Optional Network Board Driver
Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board (N8104-86/111), install the driver stored in NEC EXPRESSBUILDER DVD. In case of utilizing (N8104-111) "\002\win\winnt\dotnet\dl3\pro100\win32"...
Page 195: Adapter Fault Tolerance (Aft)/Adaptive Load Balancing (Alb)
Installing the Operating System with Express Setup 5-23 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 196 5-24 Installing the Operating System with Express Setup If necessary to set the adapter priority setting, refer the following step. If not, go through to step 7. 1. Click [Settings] tab on [TEAM:xxx #yy Properties]. 2. Click [Modify Team]. 3. Point to the adapter [Intel(R)PRO/1000..]and click [Set Primary] or [Set Secondary]. 4.
Page 197: Graphics Accelerator Driver
Installing the Operating System with Express Setup 5-25 Graphics Accelerator Driver If you utilize standard graphics accelerator drivers, update your system with NEC EXPRESSBUILDER DVD attached to your system. Standard graphics accelerator drivers will be installed automatically. Please follow the following procedure when you want to reinstall the driver individually.
Page 198: Available Switch Options For Windows Server 2003 Boot.ini File
5-26 Installing the Operating System with Express Setup Available switch options for Windows Server 2003 Boot.ini file Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files"...
Page 199: Setting For Solving Problems
Installing the Operating System with Express Setup 5-27 SETTING FOR SOLVING PROBLEMS Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
Page 200 5-28 Installing the Operating System with Express Setup IMPORTANT: Windows Server 2003 x64 Editions To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump"...
Page 201 Installing the Operating System with Express Setup 5-29 Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears.
Page 202: Windows Dr. Watson
5-30 Installing the Operating System with Express Setup Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr.
Page 203: Network Monitor
Installing the Operating System with Express Setup 5-31 Network Monitor Utilizing Network Monitor helps you to investigate and manage with network trouble. To utilize Network Monitor, you need to restart the system after the installation has completed, so we recommend to install Network Monitor before any network trouble may occur. Point to [Settings] from Start menu and click [Control Panel].
Page 204: Installing Maintenance Utilities
5-32 Installing the Operating System with Express Setup INSTALLING MAINTENANCE UTILITIES Various maintenance utilities are contained in your NEC EXPRESSBUILDER DVD. See Chapter 6 for installing the utilities to your server or management workstations. UPDATING THE SYSTEM – INSTALLING SERVICE PACK –...
Page 205: Making Backup Copies Of System Information
Without the backup data, you will not be able to recover the information. You can save the information by the following process. Insert the "NEC EXPRESSBUILDER" DVD into the optical disk drive and reboot the system. Select [Maintenance Tools (Normal mode)].
Page 206: Installing With The Oem-Fd For Mass Storage Device
If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server.
Page 207 Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
Page 208: Nec Expressbuilder
6-2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER (referred to as "EXPRESSBUILDER" hereinafter) helps you install the Operating system/the Management software or use the maintenance utilities. When you insert the EXPRESSBUILDER disk into the DVD drive and reboot the system, the...
Page 209 Installing and Using Utilities 6-3 OS installation If you select this item, the Top menu appears. IMPORTANT: This tool is Configuration Tool that built on Windows PE 2.0 technology. Pay attention to the automatic reboot that occurs after 72 hours from start.
Page 210: Chapter 6 Installing And Using Utilities
6-4 Installing and Using Utilities Maintenance Tools (Normal Mode) If you select this item, the Tool menu appears. You can use the below functions for maintenance. – Maintenance Utility The Maintenance Utility is usually used by the service representative. (See Chapter 7.) –...
Page 211 Installing and Using Utilities 6-5 Maintenance Tools (Redirection Mode) If you want to operate this computer via the BIOS redirection (the console-less function), select this item. NOTE: If you operate this computer via the Remote KVM function, select the "Maintenance Tools (Normal mode)". The menu's functions are the same as the "Maintenance Tools (Normal Mode)".
Page 212: Autorun Menu
6-6 Installing and Using Utilities Autorun Menu When the EXPRESSBUILDER disk is inserted into the DVD drive, Windows automatically launches the menu as shown below. This menu is used to, Read the User's Guide or the other documents, Update the server system (Windows drivers), and Install the management software.
Page 213: Parameter File Creator
Also, you can install the system with the same specification as before when re-installing the system. We recommend you to create [Parameter file] to setup the servers from NEC EXPRESSBUILDER. When using a floppy disk, a USB floppy disk drive is required.
Page 214: Parameter File
IMPORTANT: Do not remove NEC EXPRESSBUILDER DVD from drive during a parameter file creation. Start the OS. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive. The menu will appear. Right-click on the screen or left-click [Setup Windows]. The menu will appear.
Page 215 Installing and Using Utilities 6-9 Click [Parameter File Creator]. Parameter File Creator will appear.
Page 216 6-10 Installing and Using Utilities [Load Parameters] step is displayed. Select [Do not load parameters] from the menu, click [Next]. Select the installing Operating System. Select [Install the Windows (32bit editions)] from the menu, click [Next].
Page 217 Installing and Using Utilities 6-11 Enter the setting of a logical drive. [Enter RAID setting] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: At "The number of the total physical devices", Parameter File Creator displays upper limit that the RAID controller can support.
Page 218 6-12 Installing and Using Utilities Specify the installing medium and the Windows system partition. [Specify medium / Partition] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: About partition size – Specify the partition size larger than required minimum size for OS installation.
Page 219 Installing and Using Utilities 6-13 Enter the user information and client license mode. [Enter basic parameters] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: Computer name and User name are required parameters. NOTE: Even if you do not input value into "Administrator password", "Confirm password", "...
Page 220 6-14 Installing and Using Utilities Enter the setting of the network protocol. [Enter network protocol] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. NOTE: The order of entry in custom setting may differ from the numbering of LAN port.
Page 221 Installing and Using Utilities 6-15 Select the installing components. [Select Windows components] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next] Select the installing applications. [Select applications] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
Page 222 6-16 Installing and Using Utilities Save the parameters. [Save parameters] steps are displayed. If you want to save the parameters, set the free formatted floppy disk. Select [Save parameters], enter the file path of the parameters files into the text box and click [Next].
Page 223 Installing and Using Utilities 6-17 Now [the floppy disk containing the parameters file] has been created. Click [Yes] to exit Parameter File Creator. NOTES: If you modify existing information file (parameter file), click "Load Parameters" at [Load Parameters] screen. Refer to help to modify information file.
Page 224: Nec Esmpro
6-18 Installing and Using Utilities NEC ESMPRO The NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by NEC ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
Page 225: Nec Dianascope
NEC DianaScope NEC DianaScope is software for the remote management of the server. See the online documents for details on the functions and installation of NEC DianaScope. NOTE: You need the server license to activate DianaScope for this product. The server license below is attached to this product.
Page 226: Universal Raid Utility
Universal RAID Utility. Setup with Express Setup You can install Universal RAID Utility with Express Setup contained in NEC EXPRESSBUILDER DVD. When you start the Express Setup, a dialog to specify an application appears. Select...
Page 227: Manual Setup
Installing and Using Utilities 6-21 Manual Setup Windows You can start the setup program of Universal RAID Utility from [Autorun Menu]. Click to [Setup Software] → [Universal RAID Utility] in [Autorun Menu]. You need to install the following software. Microsoft .NET Framework 2.0 The Runtime component of the Microsoft Visual C++ 2005 SP1 You can install these software from [Autorun Menu] too.
Page 228: Using Universal Raid Utility Via Network
6-22 Installing and Using Utilities Using Universal RAID Utility via Network Universal RAID Utility doesn't have the function of management to computer installed RAID Controller via network. If you want to manage it via network, please use the function of remote console (ex.
Page 229: Chapter 7 Maintenance
MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your service representative.
Page 230: Cleaning
7-2 Maintenance CLEANING Clean the server on a regular basis to keep the server in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 3 to 1-8 for details.
Page 231: Cleaning The Server
Maintenance 7-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.
Page 232: Cleaning The Interior
7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the mother board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.
Page 233: Cleaning The Keyboard/Mouse
Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER/SLEEP LED goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.
Page 234: Cleaning Disc
7-6 Maintenance Cleaning Disc A dusty disc or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and disc regularly: Make sure that the server is powered (the POWER/SLEEP LED is lit). Press the CD tray Open/Close button on the front of the optical disk drive.
Page 235: System Diagnostics
Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Maintenance Tools] - [Test and diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...
Page 236: Startup And Exit Of System Diagnostics
Disconnect all the LAN cables from the server. Plug the power cord and power on the server. Use the NEC EXPRESSBUILDER DVD to start the system. Select [Maintenance Tools (Normal mode)] when local console of the server is used for, or select [Maintenance Tools (Redirection mode)] when remote console is used for.
Page 237 Maintenance 7-9 Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title TeDoLi (TEst &...
Page 238 <Reboot> Reboots the system. Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the DVD-ROM from the optical disk drive. Power off the server and unplug the power cord from the receptacle.
Page 239: Relocating/Storing The Server
Maintenance 7-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 240 7-12 Maintenance (This page is intentionally left blank.)
Page 241: Chapter 8 Troubleshooting
Chapter 8 Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the maintenance utility, NEC ESMPRO, to the server and client computers.
Page 242: System Viewers
Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, DataViewer, or AlertViewer of NEC ESMPRO Manager.
Page 243: Leds
Troubleshooting 8-3 LEDS The server includes LEDs to indicate the server states by a variety of colors and display patterns on the front panel, hard disk drive, and power supply. Chapter 2 "Status Indicators" lists the LED displays and their meanings and the actions taken at occurrences of failures.
Page 244: Post Error Messages
8-4 Troubleshooting POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative. Alarm messages are useful information for maintenance.
Page 245: Troubleshooting
Troubleshooting 8-5 Error Error message Recommended Action code 02D1 System Memory exceeds the CPU's caching Contact your service representative. limit. 02F4 EISA CMOS not write able. 02F5 DMA Test Failed. 02F6 Software NMI Failed. 02F7 Fail-safe Timer NMI Failed. 0B22 Processors are installed out of order.
Page 246 8-6 Troubleshooting Error Error message Recommended Action code 0B8F Could not redirect the console - BMC Turn off the power once and then on again Parameter Error - to start the server. If the error cannot be corrected, contact your service 0B90 BMC Platform Information Area corrupted.
Page 247 Storage Controller in slot n (n: slot number) expansion ROM by using the BIOS SETUP utility (see Chapter 4). H/W Configuration of BMC is corrupted. Use the NEC EXPRESSBUILDER to configure the remote management card !! Update BMC F/W Configuration by (see Chapter 6).
Page 248: Beep Codes
8-8 Troubleshooting Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that no processor is detected on the mother board.
Page 249: Error Messages On Virtual Lcd
Troubleshooting 8-9 Error Messages on Virtual LCD NEC EXPRESSSCOPE Engine 2 (Remote Management Controller) on your server board allows you to monitor the server status on the WEB browser-based screen of the client PC via network. The virtual LCD (16 digits x 2 lines) in the "Host Information" area displays the POST codes and status message.
Page 250 8-10 Troubleshooting On-screen message Description Action Memory C-Err XX A correctable error frequently occurs in DIMM Contact your service #XX. representative. Memory U-Err XX An uncorrectable error has occurred in DIMM #XX. PCI Bus PERR XX A PERR has occurred in the PCI bus XX. PCI Bus SERR XX A SERR has occurred in the PCI bus XX.
Page 251 Troubleshooting 8-11 On-screen message Description Sys Fan 1 Alarm FAN#1 alarm occurred. Sys Fan 2 Alarm FAN#2 alarm occurred. Sys Fan 3 Alarm FAN#3 alarm occurred. Sys Fan 4 Alarm FAN#4 alarm occurred. Sys Fan 5 Alarm FAN#5 alarm occurred. Sys Fan 6 Alarm FAN#6 alarm occurred.
Page 252: Solving Problems
8-12 Troubleshooting SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your service representative.
Page 253 Troubleshooting 8-13 No screen display appears with beep: → Check whether DIMMs are connected to the mating connectors firmly. → Check whether DIMMs of different specifications are installed in the specific bank. See Chapter 9 for the specifications of DIMMs. →...
Page 254 8-14 Troubleshooting Fail to access to internal or external devices (or such devices fail to operate): Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is the power-on order correct? →...
Page 255 Troubleshooting 8-15 The keyboard or mouse fails to operate: Is the cable properly connected? → You must use the provided keyboard/mouse branch cable (Y cable) for this server. Make sure that the provided cable is connected to the correct connector on the rear of the server.
Page 256 Fail to access the (internal or external) SCSI devices: Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. Are SCSI devices properly configured? → When the server has external SCSI devices connected, hard disk drive settings, including SCSI ID and terminator, are required.
Page 257 Troubleshooting 8-17 The server is not found on the network: Is the LAN cable connected? → Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure that the LAN cable to use conforms with the network interface standard.
Page 258 8-18 Troubleshooting Event logs in using Intel Network adapter teaming Event Type: Warning Event Source: IANSMiniport Event Category: None Event ID: Description: Adapter link down: Intel(R)PRO/1000 ---- Event Type: Warning Event Source: IANSMiniport Event Category: None Event ID: Description: Intel(R)PRO/1000 ---- has been deactivated from the team. Event Type: Error Event Source:...
Page 259: Problems With Raid System Configuration
Troubleshooting 8-19 Problems with RAID System Configuration Check the following if the server configuring a RAID System does not operate properly or a management utility does not operate correctly. If a relevant item is found, follow the processing method. Fail to install the OS: Is the RAID Controller configured? →...
Page 260: Problems With Windows
8-20 Troubleshooting Problems with Windows There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: DCOM Category: Error Event ID: 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E- 4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.
Page 261 R2, above-shown event log will be registered. For more details, refer to "Enabling Microsoft Windows Server 2003 R2 Hardware Management" on the following site. [NEC Express5800 Web Site] http://www.nec.co.jp/express/download/W2K3_R2 The system displays the message below and fails to log on.
Page 262 → Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER DVD in the optical disk drive? → Take out the NEC EXPRESSBUILDER DVD and restart the server. Is the OS broken? → Use recovery process to recover the system.
Page 263 Troubleshooting 8-23 Cannot turn the power OFF at the blue screen: → If you want to turn off the power at the blue screen, execute forced shutdown (forced shutdown: continue to press POWER/SLEEP switch for 4 seconds). The power will not be turned off if you press the switch for less than 3 seconds. The PXE boot (network boot) fails or the server is not found on the network: Is the cable connected properly? →...
Page 264: Problems With Nec Expressbuilder
8-24 Troubleshooting Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER DVD, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.
Page 265: Problems With Express Setup
Troubleshooting 8-25 Problems with Express Setup The system partition is created by size smaller than specified value. → In ExpressSetup, there are some cases that the system partition is created by size about 8MB smaller than specified size. It is not a problem in operating the system. Following message appeared when you tried to install Express Setup to the hard disk drive that has smaller capacity than the specified partition size: The creating of the partition was failed.
Page 266: Problems With Windows Autorun Menu
8-26 Troubleshooting Problems with Windows Autorun Menu Cannot read online document: Do you have Adobe Reader installed correctly in your system? → Some online documents are supplied with PDF format. To read the document of PDF format, Adobe Reader is required in your system. Is the operating system Windows XP SP2? →...
Page 267: Collecting Dr. Watson Diagnostic Information
Troubleshooting 8-27 COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...
Page 268: Saving The Dump File
8-28 Troubleshooting Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory.
Page 269: Recovery For Windows Server 2003 X64 Editions And Windows Server 2003
Troubleshooting 8-29 RECOVERY FOR WINDOWS SERVER 2003 X64 EDITIONS AND WINDOWS SERVER 2003 If the system fails to start by some reasons, recover the system with the recovery console. However, recovery using this method should be performed only by system administrator or a user who has an expert knowledge.
Page 270: Maintenance Tools
The Maintenance Tools is started according to the following procedure. Turn on peripheral devices and the server in this order. Insert the NEC EXPRESSBUILDER DVD supplied with your server into the optical disk drive of your server. Press Ctrl, Alt, and Delete to reboot the server from the NEC EXPRESSBUILDER.
Page 271 Troubleshooting 8-31 IMPORTANT: An initial selection of the menu is "Japanese". "Japanese" starts by the automatic operation when the operation is not done for five seconds after the Language Selection menu is displayed. "English" is selected. The tool menu is displayed. When you use a local console When you use a remote console Each tool is selected, and it starts.
Page 272: Function Of Maintenance Tools
The Off-line Maintenance Utility is started in Maintenance Utility. The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your service representative.
Page 273 BIOS/FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from floppy disk, and the various BIOS and firmware programs are updated.
Page 274: Maintenance Tools With Remote Console
IMPORTANT: Do not use this feature on any other computer than the server, or on any other server obtained without the NEC EXPRESSBUILDER. Doing so may cause a failure of the server. Select "Maintenance Tools (Redirection mode)" for the remote console in the "Boot Selection"...
Page 275 Running Maintenance Tools from the management PC via LAN Running Maintenance Tools from the management PC via direct connection (COM2) For the procedure for starting Maintenance Tools with Remote Console, see "NEC DianaScope". IMPORTANT: Do not change the boot device order in BOOT menu in BIOS SETUP.
Page 276: Resetting The Server
8-36 Troubleshooting RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress.
Page 277: Chapter 9 Upgrading Your Server
IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. NEC recommends you ask your service representative for install or removing any optional devices.
Page 278: Safety Notes
9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 279: Anti-Static Measures
Upgrading Your Server 9-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 280: Preparing For Installation And Removal
9-4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components. Shutdown the OS. Shutdown process is not required if the hard disk drives and the additional power supply units are hot-swappable. Unlock the front bezel with the security key.
Page 281: Upgrading Your Server
Upgrading Your Server 9-5 Press the POWER switch to power off the server (the POWER LED goes off). POWER switch POWER LED Remove all cables and power cords from the server. Prepare a Phillips screwdriver to install or remove the component. The server needs to be pulled out from the rack for installing/removing any internal components other than the hard disk drives and power supply units.
Page 282 9-6 Upgrading Your Server See the section "Preparing for Installation and Removal" described earlier to prepare. NOTE: To confirm the device you are going to maintain, use the UID switch and the UID LED that goes on when the switch is pressed. Loosen the unlock buttons at the right and left sides of the front panel, and slowly pull out the server from the rack.
Page 283: Confirmation After Installation/Removal
Upgrading Your Server 9-7 CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an additional option and removing a component: Installing removed components exactly as they were Install the components and cables, which were removed and disconnected for addition of an option, exactly as they were. Assembling without a component being installed or a cable being disconnected causes the server to malfunction.
Page 284: Hard Disk Drive
You may purchase the hard disk drive with dedicated drive carrier. IMPORTANT: Do not use any hard disk drives that are not authorized by NEC. Installing a third-party hard disk drive may cause a failure of the server as well as the hard disk drive. Purchase hard disk drives of the following models: –...
Page 285 Upgrading Your Server 9-9 The hard disk drive bays are connected to the Internal RAID Controller (equivalent to N8103-116) when the server is shipped. How to use the hard disk drives in a RAID System is described below. Internal RAID Controller (equivalent to N8103-116) When using the Internal RAID Controller (equivalent to N8103-116): Use WebBIOS or Universal RAID Utility to build, configure, and manage the RAID...
Page 286: Installation
9-10 Upgrading Your Server Installation Take the following steps to install a hard disk drive. This procedure applies to all the hard disk drive bays. NOTE: Any hard disk drive can be installed or removed in or from the server only by removing the front bezel. IMPORTANT: In the RAID system, use the hard disk drives having the same specification including the capacity.
Page 287 Upgrading Your Server 9-11 Firmly hold the drive carrier and the handle, then insert it into the slot. IMPORTANT: Push the hard disk drive carrier until the hook of the handle hits the frame. Hold the hard disk drive carrier with both hands securely and carefully.
Page 288 9-12 Upgrading Your Server Power on the server, and run SETUP utility. Select [Boot] menu to set the boot priority. When you have installed hard disk drive additionally, the boot priority stored in BIOS is cleared. See Chapter 4 for details. Install the front bezel you removed previously.
Page 289: Removal
Upgrading Your Server 9-13 Removal Take the following steps to remove a hard disk drive: NOTE: If removing a failing hard disk drive, confirm the slot in which the DISK LED of the hard disk drive is amber before starting the removal.
Page 290 9-14 Upgrading Your Server If using the server with the hard disk drive removed, install the dummy tray in the empty slot. Power on the server, and run SETUP utility. Select [Boot] menu to set the boot priority. When you have removed hard disk drive, the boot priority stored in BIOS is cleared.
Page 291: Notes On Replacing Hard Disk Drives In The Raid System
Upgrading Your Server 9-15 Notes on Replacing Hard Disk Drives in the RAID System When the hard disk drives are in the RAID System, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk drive into a new one. The auto-rebuild feature is available for the RAID 1, RAID5, or RAID6.
Page 292: Power Supply Unit
9-16 Upgrading Your Server POWER SUPPLY UNIT Your server contains one or two power supplies. The second power supply is optional and provides a redundant configuration that ensures continued operation of the system in the unlikely event one of the power supplies fails. Installation Take the following steps to install a power supply unit: See the section "Preparing for Installation and Removal"...
Page 293 Upgrading Your Server 9-17 Insert the power supply unit. IMPORTANT: Do not touch the terminals of the power supply unit. Contact terminals Grasp the handle and firmly push the power supply. The power supply unit is locked when a distinct "click" is heard.
Page 294 9-18 Upgrading Your Server Connect two power cords. Use the power cord provided with the standard power supply unit and the one provided with the system. The AC POWER LEDs flash when the power cords are connected. Power supply unit 2 Power supply unit 1 (Option) (Standard)
Page 295: Replacing A Failing Power Supply Unit
Upgrading Your Server 9-19 Replacing a Failing Power Supply Unit Replace only a failing power supply unit. IMPORTANT: Do not remove a power supply unit operating normally. NOTE: If one power supply unit fails while the server contains two power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating (power-on state).
Page 296: Drive Cover
9-20 Upgrading Your Server DRIVE COVER Open the drive cover when installing/removing a processor and backup file device or reconnecting an internal cable. Removal See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Slide the drive cover toward the rear of the server while pressing the lock button on the cover.
Page 297: Installation
Upgrading Your Server 9-21 Installation When installing the drive cover, confirm that the tab of the cover is securely inserted into the slot in the server frame. Slide the drive cover toward the rear of the server. The drive cover is locked when a distinct "click" is heard.
Page 298: Logic Cover
9-22 Upgrading Your Server LOGIC COVER Open the logic cover when installing/removing a DIMM, processor, and PCI add-in card or reconnecting an internal cable. Removal See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Loosen a captive thumbscrew at the rear of the server.
Page 299: Dimm
DIMM directly on the desk. For static notes, see the section "Anti- static Measures" described earlier. Make sure to use the DIMM authorized by NEC. Installing a third- party DIMM may cause a failure of the DIMM as well as the server.
Page 300: Installation Order
9-24 Upgrading Your Server Installation Order DIMMs must be populated in pairs and in the following order: Group #1, #2, #3, #4, #5, then #6. DIMM #41 DIMM #42 DIMM #43 DIMM #11 DIMM #12 DIMM #13 DIMM #21 DIMM #22 DIMM #23 DIMM #31 DIMM #32...
Page 301: Installation
Upgrading Your Server 9-25 Installation Install a DIMM in the following procedure. IMPORTANT: The server supports DIMMs of only the low-profile type (30 mm (1.2 inches) in height). It does not support DIMMs exceeding the specified height. See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack.
Page 302 9-26 Upgrading Your Server Locate the DIMM socket which you are going to install DIMM. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position. Holding the DIMM by the edges, remove it from its anti-static package. Position the DIMM above the socket.
Page 303 Upgrading Your Server 9-27 Reinstall the processor duct. Processor duct USB cable NOTE: Place the internal USB cable onto the processor duct (see figure above). Reinstall the support arm. USB cable Support arm...
Page 304 9-28 Upgrading Your Server NOTES: Make sure the support arm holds the processor duct firmly (see figure below). When the support arm comes up, you may lose the screws. Press firmly the support arm before tightening the screws. Support arm Processor duct Install the components you removed in steps 1 to 3.
Page 305: Removal
NOTES: To remove the failed DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the failed DIMM is installed. The server operates only when at least two DIMMs are installed.
Page 306 9-30 Upgrading Your Server Remove the processor duct from the chassis. Open the clips at each end of the socket from which you remove the DIMM. The DIMM pops out of the socket Hold the DIMM by the edges, lift it away from the socket, and store it in an anti-static package.
Page 307: Using The Memory Ras Features
Upgrading Your Server 9-31 Using the Memory RAS Features The server has the memory mirroring and online spare memory features as well as the x4/x8 SDDC ECC memory feature, which can automatically correct a memory error (multi-bit error) causing system shutdown. IMPORTANT: The memory mirroring and online spare memory features are not available in the normal memory configuration.
Page 308: Memory Mirroring
9-32 Upgrading Your Server Memory Mirroring The memory mirroring feature writes the same data into two groups of DIMMs corresponding with each other between memory branches (mirror set) to provide data redundancy. Mother board Memory controller Branch #0 Branch #1 Group #1 Group #2 Data1...
Page 309 Upgrading Your Server 9-33 Notes on Configuring Memory Mirroring In memory mirroring configuration, the menus related to memory mirroring in BIOS SETUP are grayed out and unselectable in the following cases: When you additionally install DIMMs that unable to configure memory mirroring When you remove DIMMs that takes down the memory mirroring In this case, execute [Load Setup Defaults] to cancel the memory mirroring configuration.
Page 310: Online Spare Memory
9-34 Upgrading Your Server Online Spare Memory The online memory spare feature puts a group of memory devices within a memory branch into standby status as spare devices. If an unrecoverable error occurs in a DIMM of the running group, the feature automatically changes the running DIMM from the failed one to a DIMM in the standby group to continue the processing.
Page 311 Upgrading Your Server 9-35 The online spare memory feature can be used under the following conditions: Install memory devices to more than one group in each memory branch. The server can operate if the memory branches may be different in the number of DIMMs. For example, no error occurs if memory branches 0 and 1 include four DIMMs (or two groups) and six DIMMs (or three groups), respectively.
Page 312 9-36 Upgrading Your Server Depending on specification of memory controller, the spare memory is set in unit of rank memory. The logical memory capacity of single rank memory differs from that of dual rank memory when online spare memory is specified. Single rank memory configuration Logical memory capacity = (Physical memory capacity * Number of DIMMs) –...
Page 313: Processor (Cpu)
Do not operate the system until confirming that the additionally installed CPU is in normal state. Make sure to use the CPU authorized by NEC. Installing a third- party CPU may cause a failure of the CPU as well as the server.
Page 314: Installation
9-38 Upgrading Your Server Installation Take the following steps to install the CPU. See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Remove the logic cover and drive cover. Remove the PCI riser module. Remove two screws securing the support arm.
Page 315 Upgrading Your Server 9-39 Remove the four screws from the CPU dummy cover, then remove the CPU dummy cover. Locate the CPU socket which you are going to install CPU. Remove the protective socket cover from the load plate. IMPORTANT: Do not discard the protective socket cover.
Page 316 9-40 Upgrading Your Server Open the socket lever by pushing the lever down and away from the socket. Lift the load plate. IMPORTANT: Do not touch the socket contacts. Remove the processor from the protective cover. IMPORTANT: Hold the processor only at the edges, being careful not to touch the bottom of the processor.
Page 317 Upgrading Your Server 9-41 Hold the processor with your thumb and index fingers oriented as shown in the figure below. IMPORTANT: Make sure fingers align to the socket cutouts. Notch Pin Marker Notches Pin Marker Align notches with the socket. Lower the processor straight down without tilting or sliding it in the socket.
Page 318 9-42 Upgrading Your Server While pressing down on the load plate, close and engage the socket lever. Put the heat sink on CPU and fix the heat sink with four screws. NOTE: Be aware of direction of heat sink (see figure below). Processor 1 Processor 2...
Page 319 Upgrading Your Server 9-43 Make sure that the heat sink is level. NOTES: If the heat sink is not level, remove it, and then install it again. The following probably causes the heat sink not to be level: – The CPU is not positioned correctly. –...
Page 320 9-44 Upgrading Your Server NOTES: Make sure the support arm holds the processor duct firmly (see figure below). When the support arm comes up, you may lose the screws. Press firmly the support arm before tightening the screws. Support arm Processor duct Install the covers you removed previously.
Page 321: Removal
Upgrading Your Server 9-45 Removal To remove the CPU, prepare the removal referring to steps 1 and 7 in the installation procedure and do the reverse procedure of steps 17 to 9. IMPORTANT: Do not remove any CPU unless it is failed. After the operation, heat may make the cool seat at the bottom of the heat sink adhere to the CPU.
Page 322: Pci Board
9-46 Upgrading Your Server PCI BOARD The server has two "riser cards" on the mother board that enable installation of PCI boards. Three PCI boards can be installed on each riser card. (Up to six PCI boards can be installed in total.) Insert PCI boards for network extension and file device function extension into PCI board slots in each riser card.
Page 323: Notes
Upgrading Your Server 9-47 Notes Observe the following notes on installing/removing a PCI board: Do not touch the terminals of the riser cards and the leads of electronic components with your bare hand. Fingerprints and dust left on them cause the server to malfunction due to a connection failure or damage to the leads.
Page 324: Installation
9-48 Upgrading Your Server If a bootable PCI board (e.g., a RAID Controller, SCSI controller, or LAN card) is additionally installed, the boot priority is changed to the default. After the additional installation, start the BIOS SETUP utility, select the [Boot] menu, and set the new boot priority.
Page 325 Upgrading Your Server 9-49 Locate the slot to install the PCI board according to the table shown on the previous page. Remove a screw securing a PCI slot cover. 3C 2C 1C 1B 2B 3B Low-profile type Full-height type Remove the PCI slot cover. NOTE: Keep the removed PCI slot cover for future use.
Page 326 9-50 Upgrading Your Server <This step is required only for a PCI board of the full-height/full-length type.> Before installing a PCI board of the full-height/full-length type, remove the retainer from the PCI board, and then unlock and open the card retainer clip on the other side of the guide rail.
Page 327 Upgrading Your Server 9-51 NOTES: Confirm that the top end of the PCI board bracket is inserted in the designated slot of the riser card. Some PCI boards have terminal section that extends over the mating connector. Secure the board with a screw removed in Step 6. Low-profile type Full-height type Insert the riser card into the slot on the mother board.
Page 328: Removal
9-52 Upgrading Your Server After the insertion, press the riser card down with your fingers until it is fully seated. Install the components you removed previously. Verify that POST displays no error messages. If POST displays an error message, take a note on the message and see the POST error messages listed in Chapter 8.
Page 329: Use Of Internal Hard Disk Drives In The Raid System
Upgrading Your Server 9-53 USE OF INTERNAL HARD DISK DRIVES IN THE RAID SYSTEM This section describes how to use hard disk drives in the hard disk drive bays of the server in the RAID System. You can build a RAID System by using the Internal RAID Controller (equivalent to N8103-116) or optional RAID Controller (N8103-90).
Page 330 9-54 Upgrading Your Server Internal RAID Controller To build a RAID System, use the Internal RAID Controller (equivalent to N8103-116). With this controller, the internal hard disk drives are recognized as RAID drives. Internal RAID Controller (equivalent to N8103-116) Use WebBIOS to configure the RAID System. See Chapter 4 for details.
Page 331 You can start the utility during execution of POST that automatically starts immediately after you turn on the server power switch. For details, see the online document in the NEC EXPRESSBUILDER DVD provided with the server. (The utility varies depending on the RAID Controller.) For details on the data transfer rate, RAID, and RAID System, see the manual provided...
Page 332: Disk Expansion Unit
9-56 Upgrading Your Server Disk Expansion Unit A disk expansion unit is an exclusive device that can install up to 12 hard disk drives. (The number of hard disk drives depends on the model.) The server containing a RAID Controller can connect one or two of these devices.
Page 333: Backup Device
SCSI ID different from those of other devices. For the settings, see the manual provided with the server. Install only a backup device specified by NEC. The size of a backup device which can be installed in this server is as follows: Width: Up to about 9 cm (3.5 inches)
Page 334: Installation (Ide File Devices)
9-58 Upgrading Your Server Installation (IDE File Devices) See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Remove the drive cover. Unlock the lever of the optical disk drive, then take the optical disk drive out of the chassis.
Page 335 Upgrading Your Server 9-59 While pushing the latching tab that secures the device bay, push the device carrier out of front of the server. IMPORTANT: Be careful not to bend the latching tab by applying excess force. If the tab bends, straighten it out as it was. Take out the device carrier from the front of the server.
Page 336 9-60 Upgrading Your Server Remove the front panel. IMPORTANT: Keep the removed front panel for future use. Insert the backup device into the device carrier. Secure the backup device with the provided screws. Tighten two screws on each side. Screw hole not used NOTES: Be sure to use the screws provided with the backup device.
Page 337 Upgrading Your Server 9-61 Connect the power cable and interface cable to the device. Power Cable (Attached) IDE Cable (Attached) NOTE: Connect the power cable with its connector marked with "TAPE" to the power connector on the device. Insert the device carrier into the backup device bay halfway. NOTE: Be careful not to catch the connected power cable in inserting the device carrier.
Page 338 9-62 Upgrading Your Server Connect the interface cable and power cable to the backplane as shown in figure below. Insert the device carrier into the device bay until it locks. It is locked when a "click" is heard. NOTE: Be careful not to catch the connected power cable in inserting the device carrier.
Page 339: Installation (Scsi File Devices)
Upgrading Your Server 9-63 Installation (SCSI File Devices) See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Remove the drive cover and logic cover. Remove the PCI riser module assembly (see "PCI board" described earlier in this chapter). Remove the support arm and processor duct (see "CPU"...
Page 340 9-64 Upgrading Your Server While pushing the latching tab that secures the device bay, push the device carrier out of front of the server. Take out the device carrier from the front of the server. Push the tabs at both ends of the front panel. Remove the front panel.
Page 341 Upgrading Your Server 9-65 Insert the backup device into the device carrier. Secure the backup device with the provided screws. Tighten two screws on each side. Screw hole not used NOTES: Be sure to use the screws provided with the backup device. Position the backup device so that the device screw holes align with the screw holes in the device carrier.
Page 342 9-66 Upgrading Your Server Connect the power extension cable and interface cable to the device. Power Cable (Attached) SCSI terminator SCSI Cable (Option) NOTE: Connect the power cable with its connector marked with "TAPE" to the power connector on the device. Insert the SCSI cable into the server from the front of the server (see figure below).
Page 343 Upgrading Your Server 9-67 Connect the power cable to the backplane as shown in the figure below. NOTE: Confirm where to place the terminator at the end of the SCSI cable. The terminator must be placed in the device bay. At this time, also confirm that the SCSI cable is not in contact with the latching tab of the device carrier.
Page 344 9-68 Upgrading Your Server Insert the device carrier into the device bay until it locks. It is locked when a "click" is heard. NOTE: Be careful not to catch the connected power cable in inserting the device carrier. Route the SCSI cable as shown in figure below. NOTE: Make sure that the SCSI cable is apart from the electronic components on mother board.
Page 345: Installation (Usb File Devices)
Upgrading Your Server 9-69 Installation (USB File Devices) See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Remove the drive cover and logic cover. Remove the PCI riser module assembly (see "PCI board" described earlier in this chapter). Remove the support arm and processor duct (see "CPU"...
Page 346 9-70 Upgrading Your Server While pushing the latching tab that secures the device bay, push the device carrier out of front of the server. Take out the device carrier from the front of the server. Push the tabs at both ends of the front panel. Remove the front panel.
Page 347 Upgrading Your Server 9-71 Insert the backup device into the device carrier. Secure the backup device with the provided screws. Tighten two screws on each side. Screw hole not used NOTES: Be sure to use the screws provided with the backup device. Position the backup device so that the device screw holes align with the screw holes in the device carrier.
Page 348 9-72 Upgrading Your Server Connect the power cable and interface cable to the device. USB Cable Power Cable NOTE: Connect the power cable with its connector marked with "TAPE" to the power connector on the device. Insert the USB cable into the server from the slot of backup file bay (see figure below). Insert the device carrier into the backup device bay halfway.
Page 349 Upgrading Your Server 9-73 Connect the power cable to the backplane as shown in the figure below. Insert the device carrier into the device bay until it locks. It is locked when a "click" is heard. NOTE: Be careful not to catch the connected power extension cable in inserting the device carrier.
Page 350: Removal
9-74 Upgrading Your Server Removal Remove the backup device in reverse order of the installation steps.
Page 351: Redundant Hot Swap-Fan
Upgrading Your Server 9-75 REDUNDANT HOT SWAP-FAN Your server can include four optional redundant hot-swap fans. FRONT REAR Standard: Fan Nos. #1, #2, #3 and #4. Option: Fan Nos. #5, #6, #7 and #8 Installation See the section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack.
Page 352 9-76 Upgrading Your Server Insert the hot-swap fan into the slot until it locks. Change the Redundant fan jumper setting as shown in the figure below. : Strap Redundant Standard configuration FRONT REAR Mother board IMPORTANT: To avoid system malfunction, leave other jumpers at its default position.
Page 353: Removal
Fault LED on the fan turns on when a fan failure occurs. A fan failure is also indicated by NEC ESMPRO and system event log. While pressing release tabs on the top of the fan, pull the fan up to remove from the fan slot.
Page 354 9-78 Upgrading Your Server (This page is intentionally left blank.)
Page 355: Appendix A Specifications
Appendix A Specifications NEC Express5800/120Rj-2 Item N8100-1410F N8100-1411F N8100-1440F N8100-1412F Type Quad-core Intel Xeon processor Clock 2.00GHz 2.50GHz 3.00GHz 3.16GHz 2nd Cache 2x6MB Standard Maximum Extended Memory 64 Supported Technology Chipset Intel 5000P (1333MHz) Memory Memory module DDR2-667 FB-DIMM with x4/x8 SDDC feature Minimum 2GB (1GB×2)
Page 356 A-2 Specifications NEC Express5800/120Rj-2 Item N8100-1410F N8100-1411F N8100-1440F N8100-1412F Display Graphics accelerator Embedded on mother board Video RAM Graphic display 640x480, 800x600, 1,024x768, 1,280x1,024: 16,770,000 colors max. LAN interface 2 ports (1000Base-T/100Base-TX/10Base-T) and 1 management port (100Base-TX/10Base-T) Interface Keyboard/mouse MINI DIN 6-pin connector (1 port)
Page 357: Appendix B Other Precautions
HUB. Server Management Software The NEC EXPRESSBUILDER DVD that comes with the server contains the NEC ESMPRO utility. NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server. Floppy Disk The following describes use of the floppy disk.
Page 358 B-2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position.
Page 359 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or server failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.
Page 360: Cd/Dvd Discs
Three-generation data management NEC recommends that you should employ three-generation data management for data storage. Three-generation data management uses three cartridge tapes: A, B, and C. You save data to tape A on the first day, tape B on the second day, tape C on the third day, tape A on the forth day, and so on.
Page 361: Keyboard
Other Precautions B-5 Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols. IMPORTANT: Do not pour any liquid such as water or put anything into the keyboard. Doing so may cause a failure of the keyboard. The keyboard provided with the server is designed for adjustment of an angle.
Page 362: Mouse
B-6 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. Many OS's and application software require the mouse for operation. NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software.
Page 363: Appendix C Irq
Appendix C The factory-set interrupt requests is listed below. Find an appropriate one to install an optional device. Peripheral Device (Controller) Peripheral Device (Controller) System timer SM Bus – Numeric processor – Primary IDE COM2 serial port – COM1 serial port –...
Page 364 C-2 IRQ (This page is intentionally left blank.)
Page 365: Appendix D Installing Windows Server 2003 X64 Editions
NOTICE Read the following notes or information before installing the Windows Server 2003 x64 Editions. Optional Board Supported by NEC EXPRESSBUILDER The NEC EXPRESSBUILDER DVD attached to your server supports the following optional boards; NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 366: Service Pack Which Expressbuilder Supports
D-2 Installing Windows Server 2003 x64 Editions Service Pack Which EXPRESSBUILDER Supports The EXPRESSBUILDER DVD attached to the server supports following combination of the OS installation media and Service Pack. Windows Server 2003 R2 x64 Edition – OS installation media (with Service Pack 2) –...
Page 367: About The System Partition Size
Installing Windows Server 2003 x64 Editions D-3 About the System Partition Size The system partition size can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 4100MB (Windows Server 2003 x64 Editions) = 4100MB (Windows Server 2003 x64 Editions with ServicePack 2)
Page 368: Installing Windows Server 2003 X64 Editions
Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER. If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM-Disk for EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 369 Follow the steps below. Prepare one 3.5-inch floppy disk. Start the Operating System. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. The Menu will appear. Click [Create drive disk] and select [OEM-Disk for Windows Server 2003 x64 Edition].
Page 370: Windows Server 2003 X64 Editions Clean Installation
D-6 Installing Windows Server 2003 x64 Editions Windows Server 2003 x64 Editions Clean Installation This section explains how to perform a clean installation of Windows Server 2003 x64 Editions. Turn on the system power. Insert the Windows Server 2003 x64 Edition CD-ROM into the optical disk drive. Press Ctrl + Alt + Delete to reset the system.
Page 371 Installing Windows Server 2003 x64 Editions D-7 Select the proper SCSI Adapter and press Enter. – [LSI MegaRAID SAS RAID Controller Driver (Server 2003 for x64)] (When N8103-116 board is installed.) – [LSI MegaRAID SAS RAID Controller Driver (Server 2003 for x64)] (When N8103-117 board is installed.) Continue performing tasks according to the subsequent messages that appear.
Page 372: Procedure For License Authentication
D-8 Installing Windows Server 2003 x64 Editions Procedure for License Authentication Product Key used in the procedure for license authentication should be matched with the COA label in which the product key contained in Windows Server 2003 is written. NOTES: Execute the activation within 30 days.
Page 373: Updating The System - Applying Service Pack
Installing Windows Server 2003 x64 Editions D-9 Updating the System - Applying Service Pack - Update the system in the situation below: CPU is expanded (expanded to single processor to multi-processor). Modified system configuration. Recovered the system using recovery process. The system update brings the correction program provided by Microsoft to be applied to reinforce the system security.
Page 374 Log on to the system by the account with administrator authority to the server (such as administrator). Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. Click Start menu and [Run], and then execute the following command.
Page 375 Installing Windows Server 2003 x64 Editions D-11 When the following message is displayed, make sure to click [Finish] to restart the system. With that, application process of the Hotfix (KB921411) is finished.
Page 376 Log on to the system with the account that has administrative privilege (e.g.administrator). Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server. The Autorun Menu will be displayed Left-click on [Setup Windows], and then click [Update the system].
Page 377 Do not click [cancel] since it may be taken away after a few seconds. Click [OK] to restart the system. When the reboot is started, Remove the NEC EXPRESSBUILDER DVD from the optical disk drive immediately.
Page 378 D-14 Installing Windows Server 2003 x64 Editions Recovery Process If "Updating the System" is executed before the application of the "Hotfix for Windows x64 (KB921411)", "!" may be displayed on the USB root hub. If "!" is displayed on the USB root hub, perform application of the "Hotfix for Windows x64 (KB921411)"...
Page 379: Driver Installation And Advanced Settings
Installing Windows Server 2003 x64 Editions D-15 DRIVER INSTALLATION AND ADVANCED SETTINGS This section describes on how to install and setup various standard drivers mounted on the device. For the information on installing and setting up the driver that is not described in this section, please refer to the document attached to the driver.
Page 380 Choose "I accept the terms in the license agreement" and click [Next]. Click [Next]. Choose "I accept the terms in the license agreement" and click [Next]. Click [Install]. When [InstallShield Wizard Completed] window is displayed, click[Finished]. Remove the NEC EXPRESSBUILDER DVD from the optical disk drive, restart the system.
Page 381: Network Driver
Installing Windows Server 2003 x64 Editions D-17 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. IP addresses is not be able to set when the "Internet Protocol (TCP/IP)" check box OFF. This phenomenon will occur with the certain condition.
Page 382 D-18 Installing Windows Server 2003 x64 Editions [When PROSet is installed] The [Intel(R) PROSet] dialog box appears. * The procedure in the case of the standard start menu Click Start menu, point to [Control Panel], [Administrative Tools], and click [Computer Management] and then double click the [(Network Adapter Name)] in the Network Adapter list.
Page 383: Optional Network Board Driver
Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board (N8104-86/111), install the driver stored in NEC EXPRESSBUILDER DVD. In case of utilizing (N8104-111) "\002\win\winnt\w2k3amd\dl3\pro100\winx64"...
Page 384: Adapter Fault Tolerance (Aft)/Adaptive Load Balancing (Alb
D-20 Installing Windows Server 2003 x64 Editions Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 385 Installing Windows Server 2003 x64 Editions D-21 Select the adapters to include in team. Select "Adapter Fault Tolerance" or "Adaptive Load Balancing" and click [Next]. Click [Finish]. If necessary to set the adapter priority setting, refer the following step. If not, go to step 7. 1.
Page 386: Graphics Accelerator Driver
D-22 Installing Windows Server 2003 x64 Editions Graphics Accelerator Driver If you utilize standard graphics accelerator drivers, update your system with NEC EXPRESSBUILDER DVD attached to your system. Standard graphics accelerator drivers will be installed automatically. Please follow the following procedure when you want to reinstall the driver individually.
Page 387: About Windows Activation
Installing Windows Server 2003 x64 Editions D-23 About Windows Activation Windows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions. Windows activation process is as follows. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a When the screen as follows is displayed, click [Next].
Page 388: Setting For Collecting Memory Dump (Debug Information
D-24 Installing Windows Server 2003 x64 Editions The following screen is displayed. Process "Windows activation" according to the following message. SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 389: Appendix E Installing Windows Server 2003
BEFORE INSTALLING WINDOWS SERVER 2003 Read the following notes or information before installing the Windows Server 2003. Optional Board Supported by NEC EXPRESSBUILDER The NEC EXPRESSBUILDER DVD attached to your server supports the following optional boards; NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 390: Service Pack Which Expressbuilder Supports
E-2 Installing Windows Server 2003 Service Pack Which EXPRESSBUILDER Supports The EXPRESSBUILDER DVD attached to the server supports following combination of the OS installation media and Service Pack. Windows Server 2003 R2 – OS installation media (with Service Pack 2) –...
Page 391: Floppy Disk Drive
Installing Windows Server 2003 E-3 Floppy Disk Drive The internal floppy disk drive is not included in your system at the standard configuration. Prepare the optional USB floppy disk drive if necessary. About the Upgrade to Windows Server 2003 R2 The "in-place upgrade"...
Page 392: About The System Partition Size
E-4 Installing Windows Server 2003 About the System Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with Service Pack...
Page 393 Installing Windows Server 2003 E-5 Dividing into the partition of the recommended size into multiple disks as written below will solve problem that it cannot be reserved in one disk. Set the "Size required for installation + Paging file size". See Chapter 5 and set that debugging information (equivalent to the dump file size) is to be written to a separate disk.
Page 394: Installing Windows Server 2003
Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER. If you have only NEC Express5800 Server to create Windows Server 2003 OEM-Disk for EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 395 Follow the steps below. Prepare one 3.5-inch floppy disk. Start the Operating System. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. The Menu will appear. Click [Create drive disk] and select [OEM-Disk for Windows Server 2003].
Page 396: Windows Server 2003 Clean Installation
E-8 Installing Windows Server 2003 Windows Server 2003 Clean Installation This section explains how to perform a clean installation of Windows Server 2003. Turn on the system power. Insert the Windows Server 2003 CD-ROM into the optical disk drive. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk drive, press Enter while the message "Press any key to boot from CD..."...
Page 397 Installing Windows Server 2003 E-9 Select the proper SCSI Adapter and press Enter. – [LSI Logic MegaRAID SAS RAID Controller Driver (Server 2003 32-bit)] (When N8103-116 board is installed.) – [LSI Logic MegaRAID SAS RAID Controller Driver (Server 2003 32-bit)] (When N8103-117 board is installed.) Continue performing tasks according to the subsequent messages that appear.
Page 398: Procedure For License Authentication
E-10 Installing Windows Server 2003 When the installation has completed, remove Microsoft Windows Server 2003 R2 DISC 2 CD-ROM from the optical disk drive, and restart the system. When the installation has completed, be sure to execute the tasks described in "Driver Installation and Advanced Settings"...
Page 399: Updating The System - Applying Service Pack
Log on to the system by the account with administrator authority to the server (such as administrator). Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. Click Start menu and [Run], and then execute the following command.
Page 400 E-12 Installing Windows Server 2003 When the following message is displayed, click [Next]. After that, follow the message to continue the process. When the following message is displayed, make sure to click [Finish] to restart the system. With that, application process of the Hotfix (KB921411) is finished.
Page 401 Log on to the system with the account that has administrative privilege (e.g. administrator). Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server. The Autorun Menu will be displayed Left-click on [Setup Windows], and then click [Update the system].
Page 402 Do not click [cancel] since it may be taken away after a few seconds. Click [OK] to restart the system. When the reboot is started, Remove the NEC EXPRESSBUILDER DVD from the optical disk drive immediately.
Page 403 Installing Windows Server 2003 E-15 Recovery Process If "Updating the System" is executed before the application of the "Hotfix for Windows Server 2003 (KB921411)", "!" may be displayed on the USB root hub. If "!" is displayed on the USB root hub, perform application of the "Hotfix for Windows Server 2003 (KB921411)"...
Page 404: Driver Installation And Advanced Settings
Choose "I accept the terms in the license agreement" and click [Next]. Choose "Complete" and click [Next]. Click [Install]. When [InstallShield Wizard Completed] window is displayed, click [Finish]. Remove the NEC EXPRESSBUILDER DVD from the optical disk drive, restart the system.
Page 405: Network Driver
Installing Windows Server 2003 E-17 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 406 E-18 Installing Windows Server 2003 Also, add or delete any protocols and services if necessary. You can operate the process on the property dialog box for local area network which can be appeared from [Network and Dial-up Connection]. NOTE: We recommend you to add [Network Monitor] at [Adding Services].
Page 407: Graphics Accelerator Driver
Installing Windows Server 2003 E-19 Graphics Accelerator Driver If you utilize standard graphics accelerator drivers, update your system with NEC EXPRESSBUILDER DVD attached to your system. Standard graphics accelerator drivers will be installed automatically. Please follow the following procedure when you want to reinstall the driver individually.
Page 408: About Windows Activation
E-20 Installing Windows Server 2003 About Windows Activation Windows Server 2003 must be activated before you can use Windows Server 2003. Windows activation process is as follows. NOTE: When you use Windows Server 2003 R2, activation process is not needed. Click [Run] on [Start] menu.
Page 409 Installing Windows Server 2003 E-21 The following screen is displayed. Process "Windows activation" according to the following message.
Page 410: Available Switch Options For Windows Server 2003 Boot.ini File
E-22 Installing Windows Server 2003 Available Switch Options for Windows Server 2003 Boot.ini File Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files"...
Page 411: Setting For Collecting Memory Dump (Debug Information
Installing Windows Server 2003 E-23 SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 412 E-24 Installing Windows Server 2003 (This page is intentionally left blank.)
Page 413: Appendix F Using A Client Computer Which Has A Cd Drive
Appendix F Using a Client Computer Which Has a CD Drive The NEC EXPRESSBUILDER disk is DVD so that a client computer which you want to use for managing the server needs a DVD drive. If you want to install the management software of EXPRESSBUILDER to the client without the DVD drive, make a CD-R from EXPRESSBUILDER DVD according to the following steps.
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Page 415: Appendix G Product Configuration Record Table
Appendix G Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Memory #11, #21 Size Serial No.
Page 416 G-2 Product Configuration Record Table Backup Device Slot 1 Size Capacity Serial No. Model name Type number Date Installed PCI Slot #1B Model name Serial No. Date Installed PCI Slot #2B Model name Serial No. Date Installed PCI Slot #3B Model name Serial No.
Page 417: Software
Product Configuration Record Table G-3 Software Firmware version Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others ( Bundled software installed Licensed software installed Application running when a failure occurred...
Page 418 G-4 Product Configuration Record Table (This page is intentionally left blank.)

This manual is also suitable for:

N8100-1411f N8100-1412f N8100-1440f Express5800/120rj-2

NEC N8100-1410F User Manual

Chapter 1 Notes on Using Your Server

Chapter 2 General Description

Chapter 3 Setting up Your Server

Chapter 4 Configuring Your Server

Chapter 5 Installing the Operating System with Express Setup

Chapter 6 Installing and Using Utilities

Chapter 7 Maintenance

Chapter 8 Troubleshooting

Chapter 9 Upgrading Your Server

Appendix A Specifications

Appendix B Other Precautions

Appendix C IRQ

Appendix D Installing Windows Server 2003 X64 Editions

Appendix E Installing Windows Server 2003

Appendix F Using a Client Computer Which Has a CD Drive

Appendix G Product Configuration Record Table

Quick Links

Troubleshooting

Related Manuals for NEC N8100-1410F

Summary of Contents for NEC N8100-1410F