Connecting The Ccv To More Than Three Ccv Pc - Toshiba STRATA DK14 Installation And Maintenance Manual
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4. Connect the additional PCs the CCVY "MNTR1" or "MNTR2" port with a six-conductor line
cord. Use a PPTC-9 or PPTC-25F on the PC end of the cord.
Strata DK
2427
6-conductor, twisted pair phone cord
PPTC-9 or PPTC-25F connector
Figure 13-20 Connecting Strata DK to Two or Three CCV PCs
Connecting the CCV to More than Three CCV PC
Use a Data Distribution Box when you are connecting more than three PCs using the CCV
software. You will also need the connectors listed on the previous page.
➤ To connect Strata DK to multiple CCV PCs
1. Install the CCVY connector into the Strata DK MIS port (RSIU, RSIS, RMDS, or PIOU
PCBs). See
Figure
2. Use a six-conductor twisted pair telephone cord to connect the DK MIS port to the "DK MIS"
port on the CCVY.
3. Plug a six-conductor modular plug into the "MASTER" port of the CCVY. Use a PPTC-9 or
PPTC-25F at the other end of the cord to connect to the SMIS or Main Call Center Viewer PC.
4. Make sure that the Data Distribution Box is strapped for DTE operation for every output port
(8). By using multiple data broadcast units, as many PCs as desired can be used, provided each
one has the Call Center Viewer application and key installed.
5. Plug in a six-conductor line cord to either the CCVY "MNTR1" or "MNTR2" port. connect
the other end to the Data Distribution box
...or
if the PCs are located more than 50 feet from the DK, use Line Driver Modem(s) to boost the
signal (see
Figure
MSP Line Driver modem. Connect the other end of the Line Driver modem directly into the
Data Distribution box.
Strata DK I&M
6/00
Master CCV PC
CCVY
CCV PC#2
Connector
CCV PC#3
13-21.
13-22). Use a a PPTC-9 or PPTC-25F to attach the recommended ME764-
ACD Installation
CCV Configuration Instructions
Wall Boards
TECH SUPPORT CW:18 LCW: 15:10
MARKET SUPPORT CW:2 LCW: 1:56
CUSTOMER SUPPORT CW:5 LCW: 3:15
13-21
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