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User Manuals: Toshiba DK 424 Digital Telephone System
Manuals and User Guides for Toshiba DK 424 Digital Telephone System. We have
1
Toshiba DK 424 Digital Telephone System manual available for free PDF download: Installation And Maintenance Manual
Toshiba DK 424 Installation And Maintenance Manual (724 pages)
Brand:
Toshiba
| Category:
Telephone
| Size: 12.17 MB
Table of Contents
Table of Contents
3
Introduction Organization
18
Conventions
19
Feature Description
20
General Descriptions
20
Installation and Programming
20
Related Documents/Media
20
User Guides
20
CD-Roms
21
Quick Reference Guides
21
Chapter 1 - DK14 Installation
23
Inspection
23
Packaging and Storage
23
Site Requirements
23
Clearance and Location
24
Input Power
24
AC Power and Grounding Requirements
25
AC Power and Third-Wire Ground Test
26
Alternate or Additional Ground
26
KSU Mounting Considerations
27
Pre-Installation
27
Mounting the KSU
28
Power Supply Removal and Replacement
30
Power Supply Removal
30
Power Supply Replacement
31
Printed Circuit Board (PCB) Installation
31
KSU Option Pcbs
32
PCB Installation Considerations
32
PCB Installation/Power Supply Considerations
32
PCB Option Considerations
32
Built-In CO Line, Digital, Telephone, and Other Circuits
34
Built-In CO Line Circuits
34
Built-In Digital Telephone Circuits
34
External Page Output Connection
34
KSU Motherboard CO Line/Digital Station Circuit Wiring
34
Music-On-Hold (Moh)/Background Music (BGM) Source Connection
34
Power Failure Telephone Installation
34
QCDU2 - CO Line Digital Telephone Interface Unit
35
QCDU2 Configuration
35
QCDU2 Installation
35
QCDU2 Programming
36
QSTU2A - Standard Telephone Interface Unit
37
QSTU2 Configuration
37
QSTU2 Installation
37
QSTU2 Programming
38
QSTU2 Wiring
38
QRCU3 - DTMF Receiver/Abr Tone Detector Unit
39
QRCU3 Configuration
39
QRCU3 Installation
39
QRCU3 Programming
39
Built-In Auto Attendant
40
Programming
40
WSIU1 - Serial Interface Board
41
WSIU Programming
41
WSIU1 Installation
41
WSIU Wiring
42
DK8/DK14 Compatibility
43
DK14 Secondary Protection
44
Dk14 Wiring Diagrams
45
Chapter 2 - Dk40I Configuration Feature Capacities
50
Base Key Service Unit (KSU)
52
Peripherals
52
Station and CO Lines
52
Expansion KSU
54
Peripherals
56
Telephone Circuit (Port) Types
57
Digital Telephone Circuit Connections
57
Electronic Telephone Circuit Connections
58
ISDN Station Devices
58
Standard Telephone Circuit Options
58
Worksheet 1 - System PCB Assignment Guide
59
Example Configuration Tables
59
Base Cabinet Port/Line Capacity Check
60
Configuration Considerations
63
Base Cabinet
63
Expansion Cabinet
63
Dk40I ISDN
64
Worksheet 2 - System Power Factor Check
65
Telephone/Device Pfs
65
System Power Factors Pcb/Telephone Device
66
Worksheet Examples
67
PCB and Power Factor Worksheets
68
Base/Expansion KSU Compatibility
69
Dk16/Dk16E/Dk40/Dk40I Component Compatibility
69
Upgrades
69
Chapter 3 - Dk40I Installation
71
Inspection
71
Packaging and Storage
71
Site Requirements
71
Clearance and Location
72
Input Power
72
AC Power and Grounding Requirements
74
AC Power and Third-Wire Ground Test
74
Alternate or Additional Ground
75
KSU Mounting Considerations
75
Prior to Installation
75
Testing the System's Power Supply
76
TPSU16 Circuit Breaker Reset Procedure
77
Mounting the Base KSU
78
Mounting the Expansion KSU
79
Reserve Power Option
87
Reserve Power Installation
88
Power Failure Emergency Transfer Option
88
Installing Power Failure Emergency Transfer
88
Testing Power Failure Emergency Transfer
88
Power Supply Removal and Replacement
89
Power Supply Removal
89
Power Supply Replacement
90
Printed Circuit Board (PCB) Installation
90
Base KSU Pcbs
90
Expansion KSU Pcbs
91
PCB Hardware/Software Options
91
Digital Telephone Circuits
92
PCB Installation/Power Supply Considerations
92
PCB Wiring
92
Configuration
93
K4RCU, K5RCU or K5RCU2 Installation
93
K4RCU, K5RCU or K5RCU2 Programming
93
KKYS Installation
94
KSTU2 Configuration
95
KSTU2 Installation
95
KSTU2 Programming
95
KSTU2 Wiring
95
TCIU2 Installation
98
TCIU2 Programming
98
TCOU Hardware Options
100
TCOU Installation or Replacement
100
TCOU Removal
100
TBUU and TBUS
101
TCOU Programming
101
TDDU Installation
103
TDDU Programming
103
TSIU Installation
106
TSIU Programming
106
Universal Slot Pcbs
108
Loop Limits
110
Dk40I Secondary Protection
111
MDF Wiring Diagrams
112
Br-W
112
Gn-W
112
O-W
112
R-Bl
112
S-W
112
W-Br
112
W-Gn
112
W-O
112
W-S
112
Rgn
113
Or
114
Chapter 4 - DK424 Configuration System Configuration
116
Base Cabinet
116
Expansion Cabinets
117
DK424 and DK280 Compatibility
117
Designated Speaker OCA, DIU Data, and T1 Slots
118
DK280 to DK424 Upgrades
119
Features Capacities
120
System Capacity
122
Printed Circuit Boards
126
RKYS Feature Key Upgrades
130
Attendant Position Options
131
Telephones
131
Direct Station Selection (DSS) Consoles and Door Phones (Mdfbs)
132
AC and Reserve Power Hardware
133
Floor Mount Installation Hardware
133
Worksheets
134
Digital Ports Required
135
Electronic Ports Required
135
Worksheet 1 - System PCB (Slot) Requirements
135
Standard Ports Required
136
Station Pcbs/Slots Required
137
CO Line Pcbs/Slots Required
138
Attendant Console Slots Required
140
Cabinets Required
140
PEPU Page Option PCB Required
140
PIOU/PIOUS/RSIU/RSSU Option Slots Required
140
System Slots Required
140
Worksheet 2 - System Cabinet Assignment Guide
141
Worksheet 3 - System PCB Assignment Guide
142
Remote Cabinet Configuration Guidelines
144
Worksheet 4 - Option Configuration Guide
145
Worksheet 5 - System Power Factor Check
149
Telephone/Device Power Factors
150
Chapter 5 - DK424 Installation
153
Inspection
153
Packaging and Storage
153
Site Requirements
154
Clearance and Location
154
Input Power
154
Electrical/Environmental Requirements and Characteristics
156
Cable Lengths
157
Network Requirements
158
Cabinet Installation Considerations
159
Recommended Installation Sequence
159
Power Supply Installation
160
Power Supply (RPSU280 or RPSU424) Removal
163
Power Supply Replacement
163
Wall Mounting
163
Base Cabinet (DKSUB424) or First Remote Expansion Cabinet Installation
163
Expansion Cabinet Installation (DKSUE424)
164
Cabinet Floor Mounting
173
One or Two Cabinets
173
Three or more Cabinets
173
Cabinet Removal - Floor-Mounted Systems
180
Cabinet Replacement
180
AC Power and Grounding Requirements
180
AC Power and Third Wire Ground Test
181
Intercabinet Ground
182
AC Power Cabling Installation
182
AC Power for One or Two Cabinets (Wall Mount)
182
AC Power for Three or more Cabinets (Floor Mount)
183
AC Power for Three or more Cabinets (Wall Mount)
183
Reserve Power Installation
184
Reserve Power for One or Two Cabinets (Wall Mount)
185
Reserve Power for Three or more Cabinets (Wall Mount)
185
Reserve Power/Ac Wiring for Three or more Cabinets (Floor Mount)
186
Printed Circuit Board (PCB) Installation
197
PCB Installation Considerations
197
PCB Option Considerations
197
RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units
198
PCB Installation Power Supply Considerations
198
Maximum Line Capacities
199
Internal Hardware Options
200
RCTU Installation
203
RCTU Programming
203
DK280 to DK424 Base Cabinet Upgrade Considerations
204
Remote Expansion Cabinet Unit
212
Remote Cabinet Installation Instructions
213
Status Indicators
217
Monitor Port Communication Parameters
218
Monitor Port Pin Assignments
218
Chapter 6 - Dk424I Configuration
221
System Overview
221
Architecture
222
Processor Pcbs
222
Processor PCB Subassemblies
223
Cabinet Slots
223
Base Cabinet
223
Expansion Cabinets
224
Printed Circuit Boards (Pcbs)
224
Maximum Station/Line Capacities
224
ISDN BRI Circuit Capacity Guidelines
227
Remote Expansion Cabinet Unit
235
DK424 and Dk424I Hardware Compatibility
236
Functional Block Diagrams
237
Remote Cabinet Configuration Considerations
240
Component Worksheets
240
Worksheet Description
240
Worksheet 1: Toshiba Digital Telephones
241
Worksheet 2: Strata Airlink Wireless Telephone
242
Configuring Strata DK Airlink
243
Worksheet 3: Standard Telephone
244
Worksheet 4: CO Line
245
Worksheet 5: Feature Option PCB
246
Worksheet 6: Dk424I Cabinet Slot Configuration
247
PCB Placement Guidelines
247
Worksheet 7 - System Power Factor Check
253
Telephone/Device Power Factors
255
Cabinet Power Factor Check
257
Worksheet 8 - Cabinet Ac/Reserve Power Components
258
Power Considerations
258
Reserve Power
259
Primary/Reserve Power Cabinet Hardware
260
Chapter 7 - Dk424I Installation
263
Inspection
263
Packaging and Storage
263
Site Requirements
264
Clearance and Location
264
Input Power
264
Power Considerations
266
Reserve Power
266
FCC Registration Information
267
Cabinet Installation Considerations
268
Recommended Installation Sequence
268
Step 1: Install Power Supply
268
Power Supply (BPSU672A) Removal
269
Power Supply Replacement
269
Step 2: Mount Cabinets
271
Wall Mounting the Base (Top) Cabinet
271
Chapter 8 - T1
272
Wall Mounting Expansion Cabinets
272
Step 3: Ground the System
279
Step 4: Install AC Power Components
281
AC Power Requirements
281
Cabinet AC Power Component Description
281
Ac/Reserve Power and Data Cabling Overview
283
Cabinet AC Power Component Configuration
284
Cabinet AC Power Considerations
284
Step 5: Install Reserve Power
288
Reserve Battery Cabinet Components/Cables
289
Reserve Power for One or Two Cabinets (Wall Mount)
289
Reserve Power for Three or more Cabinets (Wall Mount)
290
Cabinet Floor Mounting
292
Reserve Power/Ac Wiring for Three or more Cabinets (Floor Mount)
301
Step 6: Install Universal and Processor Pcbs
301
PCB Installation Considerations
302
PCB Option Considerations
302
BCU Processor Pcbs
303
Maximum Capacities
303
PCB Installation Power Supply Considerations
303
Internal Hardware Options
304
BCU Installation
306
BCU Programming
307
Remote Expansion Cabinet Unit
315
Remote Cabinet Installation Instructions
316
Status Indicators
320
Monitor Port Communication Parameters
321
Monitor Port Pin Assignments
321
Channelization
323
Slot Assignments
323
RDTU Installation
324
SW1 Equalizer Switch and Loop Back Jumpers (Internal Option)
324
System Programming for T1
325
RDTU Programming
328
Installation Guidelines
330
Applications
331
RDTU to Network
331
RDTU to PBX T1 (Separated Less than 655 Ft.)
332
RDTU to PBX T1 (Separated more than 655 Ft.)
332
Hardware and Cabling
333
RDTU Cable Length Switch
333
RDTU Loop Back Jumper Plugs
333
RDTU Front Panel Indicators
334
RDTU Cable Installation
335
Loop Back Testing
336
Network/Csu T1 Span Test
336
RDTU Self Test
336
Network/Csu/Rdtu Span Test
337
Performance Monitoring
338
T1 Fault Isolation
340
Flowchart Symbols
341
Chapter 9 - Universal Slot Pcbs
345
PCB Compatibility
345
PCB Chapter Layout
347
BVPU - Internet Protocol (IP) Interface Unit
348
BVPU Configuration
348
BVPU Installation
348
BVPU Programming
349
KCDU - CO Line/Digital Telephone Interface Unit
352
KCDU Configuration
352
KCDU Installation
352
KCDU Programming
352
PDKU2 - Digital Telephone Interface Unit
354
PDKU2 Hardware Options
354
PDKU2 Installation
354
PDKU2 Programming
354
External Options
356
PEKU - Electronic Telephone Interface Unit
356
PEKU Configuration to Support an HDSS Console Option
356
Speaker Off-Hook Call Announce Unit (EOCU) Installation Onto the PEKU (Internal Option)
356
PEKU Installation
357
PEKU Programming
357
PEPU2 - External Page Interface Unit
359
PEPU2 Installation
359
PEPU2 Programming
359
Dk40I General Information
361
Installing the Speaker Off-Hook Call Announce Unit (EOCU) (Internal Option)
361
PESU - Standard/Electronic Telephone Interface Unit
361
External Options
362
PESU Installation
362
PESU Programming
363
IMDU Compatibility with PIOU and PIOUS
365
IMDU2 Installation Onto a PIOU2 or PIOUS2 (Internal Option)
365
PIOU2, PIOUS2 - Option Interface Units
365
PIOU2, PIOUS2 Installation
366
PIOU2, PIOUS2 Programming
366
RATU - Attendant Console Interface Unit
370
RATU Installation
370
Dk40I RCIU2 Installation
371
DK424 and Dk424I RCIU1 or RCIU2 Installation
371
Dk424I RCIU1 or RCIU2 Installation
371
Rcis Pcb
371
RCIU1, RCIU2, RCIS - Caller ID Interface
371
DK424 and Dk424I RCIU1/RCIS or RCIU2/RCIS Installation
372
RCIU1, RCIU2, RCIS Programming
372
RCOU, RCOS - Four-Circuit Loop Start CO Line Interface Unit
376
RCOS Installation (Internal Option)
376
RCOU Installation
377
RCOU Programming
377
RDDU - Direct Inward Dialing Line Interface Unit
381
RDDU Installation
381
RDDU Programming
382
RDSU - Digital/Standard Telephone Interface Unit
384
Installing R48S Ring Generator (Internal Option)
384
Installing RSTS (Internal Option)
384
RDSU Installation
385
RDSU Programming
385
RDTU - T1 Interface Unit
386
REMU - Tie Line Unit
387
REMU Installation
387
PEMU Installation
388
PEMU, REMU Programming
388
RGLU2 - Loop/Ground Start CO Line Interface Unit
391
RGLU2 Installation
391
RGLU2 Programming
391
RSIU, RSIS, RMDS - RS-232/Modem Interface Unit
393
RSIS, RMDS Piggy-Back Installation
394
RSIU Installation
394
RSIU, RSIS, RMDS Programming
397
RSSU - PC Interface Unit
399
RSSU Installation
399
RSSU Programming
399
RSTU2 - Standard Telephone Interface Unit
401
R48S -48 Volt Supply Installation (Internal Option)
401
External Options
402
RSTU2 Installation
402
RSTU2 Programming
403
RMCU/RCMS - E911 CAMA Trunk Direct Interface
404
RCMS Subassemblies Installation
404
RMCU Installation
406
RMCU/RCMS Programming
407
Network Requirements
408
Chapter 10 - Universal Slot PCB Wiring Cable Lengths
410
Station Wiring Diagrams
412
Digital Station Wiring
412
Female Connector
414
W-Bl Bl-W
418
Electronic Station Wiring Diagrams
419
Bl-Bk
424
Attendant Console Wiring Diagrams
427
Analog Devices Wiring
429
Power Failure Cut through (DPFT) Wiring Pin-Outs
431
CO Line Wiring Diagrams
433
DID and Tie Line Wiring
439
Option Interface PCB Wiring Diagrams
443
Chapter 11 - Station Apparatus Types of Telephones
452
Electronic Telephones
452
Standard Telephones
452
Strata Airlink Wireless Handset
452
Telephone Installation
453
Dip Switches
455
Speech Training Mode
457
Special Button Operation (Button 10)
458
System Connection
459
Telephone Speaker Off-Hook Call Announce Upgrade (DVSU)
459
Telephone Wall Mounting
461
Digital Telephone Upgrades
462
Telephone Upgrades
462
DKT2001 Digital Single Line Telephone
465
Installation
466
Programming
466
Loud Ringing Bell/Headset Upgrade (HHEU)
468
Carbon Headset/Handset Straps
470
Beep Strap
471
Busy Override and Camp-On Ring Tone over Handset/Headset Option
471
Microphone/Speaker Sensitivity Adjustment (Speakerphones Only)
471
DKT2000 ADM Installation
472
External Power Straps
472
Electronic Telephone Upgrades
473
Off-Hook Call Announce Upgrade (HVSU2 or HVSU/HVSI)
473
Loud Ringing Bell/Headset Upgrade (HHEU)
475
Beep Strap
476
Carbon Headset/Handset Straps
476
DDSS Console Connections
477
Direct Station Selection (DSS) Console/System Connection
477
Handset Receiver Volume-Up Strap (Version 2 6500-Series Telephones Only)
477
Microphone/Speaker Threshold (Speakerphones Only)
477
DDSS Console Configuration
478
DDSS Programming
478
HDSS Console
478
Door Phone (MDFB)
479
Lock Control Unit and Door Phone
479
DDCB/HDCB and MDFB Cabling
480
DDCB/HDCB Wall Mounting
480
Door Phone/Lock Programming
481
MDFB Wall Mounting
481
Cordless Digital Telephones
482
Dkt2004-Ct
482
Precautions
482
Dkt2104-Ct
483
Cordless Telephone Installation (DKT2004-CT and DKT2104-CT)
484
Connect and Apply Power to Base Unit
485
Telephone Cord Connection
485
Cordless Telephone Connectors
486
Handset Battery Pack Installation
486
Removing and Charging Your Battery Pack
486
Tips on Extending Battery Pack Life
488
Digital Add-On Module Installation
489
ADM Programming
490
PC Attendant Console
491
Hardware Installation
491
PC Attendant Console Programming
493
PC Attendant Console Software Installation
494
Backup/Restore Configuration
504
Windows Control Panel
505
Conventional Attendant Console
508
Conventional Attendant Console Programming
508
Installation
508
Chapter 12 - Peripheral Installation
509
Power Failure Options
509
Dk14/Dk40I Single-Line Power Failure Emergency Transfer
509
Dk40I/Dk424 Power Failure Transfer Unit
509
Reserve Power
509
Power Failure Emergency Transfer (DPFT) Installation
510
Music-On-Hold (MOH)/ Background Music (BGM) Options
511
MOH Option
511
BGM Options
514
Alternate BGM Source Installation
517
External BGM Installation
518
Relay Control Options and Door Lock Control
518
External Page/Door Lock Relay Options (PIOU, PIOUS, or PEPU)
518
Night Transfer/Night Relay Options with PIOU, PIOUS, or PEPU
524
External Speaker Unit (HESB) Options
527
Loud Ringing Bell Option
527
Amplified Speaker Option
530
Talkback Amplified Speaker Option
532
HESB Wall Mounting
534
External Page Options
534
External Page Option Installation
534
Two-CO Line External Amplified Conference
540
Dk40I Information
540
DK424 Information
540
Amplified Talk Path
541
Amplifier Programming
541
Amplifier Requirements
541
SMDR Printer/Call Accounting Device Options
543
SMDR Printout Examples
545
SMDR Programming
546
SMDR Printer/Call Accounting Device Installation
547
System Database Printout Using SMDR Port
549
Voice Mail Options
549
Toshiba Stratagy, Stratagy DK, or VP Voice Messaging Systems
550
Customer-Supplied Voice Mail Messaging Systems
551
General Voice Mail (Standard Telephone Port) Programming
551
Voice Mail Program Checklist
552
Voice Mail System Installation
554
Pc/Data Communications Interface Units
554
Common DIU Connections
555
RPCI-DI Dual Mode
555
EIA Interface Leads (Signals)
557
DIP Switch Options
566
RPCI-DI and PDIU-DI to PC Installation
568
PDIU-DS to Printer Installation
569
PDIU-DS to Modem Installation
570
Modem Setup Recommendations
572
PDIU-DS Disassembly and Assembly
572
RPCI-DI/PDIU-DI/PDIU-DS Data Communication Installation Tests
573
DK Alarm Sensor
581
Auto Attendant
582
Strata DK Built-In Auto Attendant (AA)
582
Non-Built-In Auto Attendant
588
Multiple PIOU, PIOUS, RSSU Installation
589
Enhanced 911 Service (E911)
591
E911 Programming
591
E911 System Installation
591
Chapter 13 - ACD Installation Installation
594
Multiple Serial Port Installation
594
Wiring
594
ACD Installation Guidelines
596
ACD Line Operation/Programming Considerations
598
ACD Programming
598
DID/Tie/Dnis/Ani Incoming Line Calls
598
Direct Incoming Assignments to ACD Groups
598
Overflow from an ACD Group Queue
599
Transfer from Built-In Auto Attendant (AA) to ACD Group
599
Transfer from External AA to an ACD Group
599
ACD Group Status
600
Agent Ring no Answer Call Treatment
601
ACD SMDR Printout Examples
602
Insight DK
606
Call Center Viewer (CCV)
606
Application Overview
606
Host PC Requirements
607
Strata DK Requirements
607
Reference Information
608
CCV Configuration
608
Connectors
608
Considerations
608
CCV Configuration Instructions
610
Connecting the DK to a Stand-Alone CCV PC
610
Connecting CCV and SMIS
611
Connecting the DK to a Stand-Alone CCV PC, more than 50 Feet Away
611
Connecting up to Three CCV Pcs
612
Connecting the CCV to more than Three CCV PC
613
Spectrum Electronic Wall Boards
615
Multiple Wall Boards
615
Chapter 14 - Fault Finding
617
Fault Classification
617
Fault Clearing Procedures
617
Parts Return
618
Ksu/Processor PCB Fault Isolation
619
Fault Isolation Procedure
619
DK424 RPSU280 Power Supply Test
620
Station Cable Continuity Check
623
Voltmeter Test
623
Ohmmeter Test
624
Cable Installation Test
625
Fault Isolation Flowcharts
626
Fault Finding
627
Chapter 15 - Computer Telephony Integration
635
About Strata DK and TAPI
635
Requirements
635
Stratalink and TAPI Service Provider for Windows
636
Step 1: Remove Previously Installed DKT TAPI Service Provider Applications
636
Step 2: Install TSPI And/Or Stratalink Packages
637
Step 2: Initialize Stratalink and the TAPI Service Provider
638
Using Stratalink for CTI Connections
640
Stratalink Operation
640
DDE Commands
643
Telephone System Events
644
Telemagic Link
648
Testing TSPI Link
648
CTI Application Bulletin Contents
650
Chapter 16 - ISDN Interfaces
651
PRI Overview
651
BRI S/T Overview
651
BRI U Overview
652
Strata DK ISDN Reference Model
653
System Capacity of ISDN Circuits
653
RPTU Interface Unit
655
CSU Requirements
655
RPTU Overview
655
Dk40I Slot Assignments
656
DK424 Slot Assignments
656
Dk424I Slot Assignments
657
RPTU Installation
658
Cabling
661
RBSU/RBSS and TBSU Interface Units
663
Overview
664
Capacity and Cabinet Slot Information
665
PS-1 Backup Power Option
665
TBSU and RBSU/RBSS Installation
667
Modular Jack Pin Configurations
672
TBSU and RBSU/RBSS Premise Wiring Guidelines
672
Connecting TBSU and RBSU to Network Side (TE-Mode)
675
Connecting TBSU and RBSU/RBSS Station Devices (NT-Mode)
676
TBSU and RBSU/RBSS Passive Bus Configurations
678
RBUU/RBUS and TBUU Interface Unit
680
RBUU and TBUU Installation
680
TBUU and RBUU/RBUS Wiring Guidelines
683
ISDN Testing and Troubleshooting
686
BRI-U, LT Interface Terminal Loop Back Test
686
RPTU Loop-Back Test
688
Timing and Synchronization
689
RPTU Performance Monitoring
691
PRI/BRI Call Monitoring
693
BRI Call Monitor
696
SMDR Output for ISDN
698
ISDN Disconnect Cause Code
698
Explanation of the LCD Information
699
Disconnect Cause Code Tables
701
Glossary
705
Index
715
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