Page 1 Maintenance Guide (VMware) NEC Express Server Express5800 Series Express5800/R320e-E4 Express5800/R320e-M4 Express5800/R320f-E4 Express5800/R320f-M4 EXP320R, EXP320S Chapter 1 Maintenance Chapter 2 Configuring and Upgrading the System Chapter 3 Useful Features 30.103.02-104.01 December 2017 © NEC Corporation 2017...
Page 2: Manuals
Upgrading the System setting up management tools Chapter 3: Useful Features The detail of system BIOS settings, SAS Configuration Utility, and EXPRESSBUILDER Other manuals The detail of NEC ESMPRO, BMC Configuration, and other features. Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 3: Table Of Contents
Contents Contents Manuals ................................. 2 Contents ................................3 Conventions Used in This Document ........................7 Signs and symbols for safety ........................7 Notations used in the text ..........................8 Optical disk drive ............................8 Hard disk drive .............................. 8 Removable media ............................8 POST ................................
Page 4 Contents 4.4 Disabling Auto Reinstallation of CPU Module ..................38 4.4.1 Disabling auto reinstallation of CPU module ................38 4.4.2 Scheduling for auto reinstallation of CPU module ..............39 5. Checking the Duplicating Operation of Modules ..................... 40 5.1 Evaluate Start and Stop of I/O Modules ....................40 5.2 Evaluate Start and Stop of CPU Modules ....................
Page 5 Contents 3. Duplex LAN Configuration ..........................106 3.1 Functional Overview .......................... 106 3.2 Operable Network Configuration ......................106 4. Miscellaneous Configuration ......................... 108 4.1 Changing Datastore Name ........................ 108 5. Installing and Replacing Optional Devices ....................109 5.1 Precautions ............................109 5.1.1 Safety precautions ........................
Page 6 5.3 Utilities Provided by EXPRESSBUILDER ..................206 6. EXPRESSSCOPE Engine 3 ......................... 207 7. NEC ESMPRO .............................. 208 7.1 NEC ESMPRO Agent ......................... 208 7.2 NEC ESMPRO Manager ........................208 7.2.1 Monitoring the ESXi status of the ft server (ESXi 6.5 or later) ..........208 Glossary ................................
Page 7: Conventions Used In This Document
Conventions Used in This Document Conventions Used in This Document Signs and symbols for safety WARNING and CAUTION are used in this guide as following meaning. WARNING Indicates there is a risk of death or serious personal injury CAUTION Indicates there is a risk of burns, other personal injury, or property damage Precautions and notices against hazards are presented with one of the following three symbols.
Page 8: Notations Used In The Text
Conventions Used in This Document Notations used in the text In addition to safety-related symbols urging caution, three other types of notations are used in this document. These notations have the following meanings. Important Indicates critical items that must be followed when handling hardware or operating software. If the procedures described are not followed, hardware failure, data loss, and other serious malfunctions could occur.
Page 9: Post
Conventions Used in This Document POST POST described in this document refers to the following.  Power On Self-Test BMC described in this document refers to the following.  Baseboard Management Controller Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 10: Trademarks
Trademarks Trademarks EXPRESSSCOPE is a registered trademark of NEC Corporation Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, and Xeon are registered trademarks of Intel Corporation of the United States.
Page 11: License Notification
License Notification License Notification Open source software of following license is included in the part of this product (system BIOS).  EDK/EDKII  UEFI Network Stack II and iSCSI  Crypto package using WPA Supplicant Open source software of following license is included in the part of this product (Off-line Tools). ...
Page 12 License Notification UEFI NETWORK STACK II and iSCSI OpenSSL License ------- Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 13 License Notification THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 14: Warnings And Additions To This Product And Document
This document is subject to change at any time without notice. Do not make copies or alter the document content without permission from NEC Corporation. If you have any concerns, or discover errors or omissions in this document, contact your sales representative.
Page 15: Chapter 1 Maintenance
NEC Express5800 Series Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating this server. 1. Relocation and Storage Describes how to relocate and store this server.
Page 16 10. System Diagnostics Describes the system diagnostics of this server. 11. Offline Tools Describes tools for preventive maintenance of this product. 12. Precautions for Operation Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 17: Relocation And Storage
Chapter 1 Maintenance 1. Relocation and Storage Relocation and Storage Follow the steps below if you want to relocate or store this server. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, see Safety Precautions and Regulatory Notices.
Page 18 Chapter 1 Maintenance 1. Relocation and Storage Important If this server and internal optional devices are suddenly moved from a cold place to a warm place, condensation will occur and cause malfunctions and failures when these are used in such state. Wait for a sufficient period of time before using the server and other components in the operating environment.
Page 19: Daily Maintenance
NEC recommends that you back up data for a rainy day before applying the latest update. Checking Alerts Use NEC ESMPRO Manager (for Windows) to constantly verify that no abnormalities are detected on the monitored server and that no alerts have been issued. Example image of NEC ESMPRO Manager...
Page 20: Checking Status Led
Chapter 1 Maintenance 2. Daily Maintenance Checking STATUS LED Check LEDs located at front of the server for any abnormalities after the server is powered on or before shutting down the server and the server is powered off. Check LEDs for any abnormalities also while the server is running.
Page 21: Making Backup Copies
Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
Page 22: Cleaning The Server
Chapter 1 Maintenance 2. Daily Maintenance 2.5.1 Cleaning the server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces:  Important To avoid altering the material and color of the server, do not use volatile solvents such as thinner or benzene to clean the server.
Page 23: User Support
User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: Check if the power cord and cables to other products are properly connected.
Page 24: Maintenance Of Express5800/Ft Series
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series Maintenance of Express5800/ft series For Express5800/ft server maintenance tasks, use the /opt/ft/bin/ftsmaint command on console of ftSys Management Appliance. For information about using the ftsmaint command and using device path enumeration to manage specific devices in your system, see the following sections: 4.1 ftsmaint Command 4.2 Device Path Enumeration 4.3 ftsmaint Examples...
Page 25: Mtbf Clear
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series ftsmaint bringUp path This command brings into service the CPU module, I/O module, or internal disk specified by path. No other devices are supported. Tips Running the ftsmaint bringUp command on a CPU module degrades system performance and halts network communications for up to a minute.
Page 26: Device Path Enumeration
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series Device Path Enumeration Some subsystems and components of the server system are addressable by device path IDs. Device path IDs uniquely identify the devices in the server system. Table 1 lists the device path IDs for devices in the server system. In Table 1, IDs in the format **:nn.n (for example, 7c:00.0) indicate PCI bus, slot, and function.
Page 27 Chapter 1 Maintenance 4. Maintenance of Express5800/ft series Figure 1 and Figure 2 show the locations of the major enumerated devices. Figure 1. Locations of Major Enumerated Devices (Front View) 11 10 13 12 15 14 17 16 Callout Device Device ID Physical Label CPU/IO Module 0 (CPU-0, I/O-10)
Page 28 Chapter 1 Maintenance 4. Maintenance of Express5800/ft series Figure 2. Locations of Major Enumerated Devices (Rear View) Callout Device Device ID I/O module 0 PCI Slot 1 10/1 I/O module 0 PCI Slot 2 10/2 I/O module 0 PCI Slot 3 10/3 I/O module 0 PCI Slot 4 10/4...
Page 29: Ftsmaint Examples
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series ftsmaint Examples The following sections provide examples of how to use the ftsmaint command. 4.3.1 Displaying System Status To display the status of the fault-tolerant devices and subsystems in your server system, use the following command: # /opt/ft/bin/ftsmaint ls Example 1 shows typical output for this command.
Page 30 Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 10/40 Internal Disk Enclosure 10/40/1 Disk Drive ONLINE DUPLEX A920 10/40/5 Disk Drive ONLINE DUPLEX A920 10/40/6 Disk Drive ONLINE DUPLEX A920 10/70 2x PCI-E2(X8) Riser Card 10/120 Baseboard Management Ctlr ONLINE DUPLEX 10/130 BB Rear Temp#0 Sensor NORMAL...
Page 31: Displaying The Status Of A Single System Component
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 4.3.2 Displaying the Status of a Single System Component Before you remove a component that is duplexed for fault tolerance, verify that it is not in a simplex state. To verify the state of a component, type a command in the following format: # /opt/ft/bin/ftsmaint ls path For path, specify the correct device ID for the component, as listed in Table 1.
Page 32: Bringing System Components Down And Up
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series In Example 3, the internal hard disk drive in the I/O module 1 is listed as having a State of ONLINE and an Op State of DUPLEX. Example 3. Viewing the State of Hard Disk Drive 11/40/1 # ftsmaint ls 11/40/1 H/W Path : 11/40/1...
Page 33: Stopping And Starting The Internal Disk Controller
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 4.3.4 Stopping and Starting the Internal Disk Controller To stop the internal disk controller, use the ftsmaint command as well. For example, use the following command to stop the disk drive 1 of internal disk controller. # /opt/ft/bin/ftsmaint bringDown 11/40/1 Completed bringDown on the device at path 11/40/1.
Page 34: Updating Bmc Firmware
Tips See Chapter 2 (1.1.2 Install NEC ESMPRO Agent) in Installation Guide for how to mount/unmount ft control software Install DVD. 3. Run the following command to check the State shows "ONLINE" and Op State shows "DUPLEX" for I/O modules 0 and 1.
Page 35 Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 5. Run the following command to update BMC firmware. For bmc_file, specify the file path you have copied in Step 2. It takes approximately 30 minutes until update completes. # /opt/ft/bin/ftsmaint burnBmcs bmc_file When the following messages are displayed, update completes.
Page 36: Updating Bios
# cp /mnt/cdrom/firmware/bios/2800_4800_6800/062-03711biosn.n.nn.rom /opt/ft/firmware/bios/2800_4800_6800 Tips See Chapter 2 (1.1.2 Install NEC ESMPRO Agent) in Installation Guide for how to mount/unmount ft control software Install DVD. 3. Run the following command to check the State shows "ONLINE" and Op State shows "DUPLEX" for CPU modules 0 and 1.
Page 37 Chapter 1 Maintenance 4. Maintenance of Express5800/ft series (4) Diagnosis is performed when CPU module 1 is started. The new BIOS is applied to CPU module 1 from CPU module 0 automatically, and duplication process is performed. # /opt/ft/bin/ftsmaint bringUp 1 Completed bringUp on the device at path 1.
Page 38: Disabling Auto Reinstallation Of Cpu Module
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series Disabling Auto Reinstallation of CPU Module If the failure is corrected and the CPU module is restarted, the Auto Reinstallation of CPU Module feature reconfigures the system and automatically brings up the module relevant to that failure. Auto Reinstallation of CPU Module feature is enabled by default.
Page 39: Scheduling For Auto Reinstallation Of Cpu Module
Chapter 1 Maintenance 4. Maintenance of Express5800/ft series 4.4.2 Scheduling for auto reinstallation of CPU module You can also limit the time to perform auto reinstallation of CPU by combination with cron daemon. Add configuration to /etc/crontab Example: Disable auto reinstallation of CPU module from 6:00 to 18:15 everyday. Add the following lines to /etc/crontab.
Page 40: Checking The Duplicating Operation Of Modules
Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules Checking the Duplicating Operation of Modules This section describes how to check if the system runs properly after system installation or reinstallation. CPU/IO module has a processor function part and IO function part. Tips Processor function part and IO function exists in the CPU/IO module, which monitor and control for each part.
Page 41 Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules [Indications of the status LED when I/O modules are duplicated] * When I/O module 0 is defined as primary module I/O module 0 I/O module 1 PRIMARY LED Green – DISK ACCESS LED Green(Blinking) Green (Blinking)
Page 42 Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules [Indications of status LED] Immediately after the I/O module startup until the completion of diagnosis: I/O module 0 I/O module 1 PRIMARY LED – Green Amber or Green blinking – (Green when accessing to DISK ACCESS LED HDD)
Page 43: Evaluate Start And Stop Of Cpu Modules
Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules Evaluate Start and Stop of CPU Modules This section describes how to confirm the continuous system operation after stopping one of the CPU modules. 1. Confirm that the CPU modules are duplicated. To check if the CPU modules are duplicated, see the status LEDs of the CPU modules.
Page 44 Chapter 1 Maintenance 5. Checking the Duplicating Operation of Modules 3. Start the stopped CPU module. Run the following command to start the operation of the CPU module stopped in step 2. # cd /opt/ft/bin # ./ftsmaint bringup 0 When the CPU module is started, Hardware diagnosis, Memory Synchronization (Memory Copy), and then the Duplication Completion are performed.
Page 45: Error Messages
Chapter 1 Maintenance 6. Error Messages Error Messages If the server enters the abnormal state, the error is posted by various means. This section explains the types of error messages.  LED indication is unusual.  Refer to "6.1 Error Messages by LED Indication". ...
Page 46: Error Messages By Led Indication
Chapter 1 Maintenance 6. Error Messages Error Messages by LED Indication The LEDs on the front and rear panels of the server and near the handles of hard disk drives inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing. If trouble seems to have occurred, check the LED indication.
Page 47 Chapter 1 Maintenance 6. Error Messages System POWER LED LED indication Description Action On (green) Either or both of CPU/IO modules are powered on. – Both of CPU/IO modules are powered off. – System FAULT LED LED indication Description Action Both of CPU/IO modules are offline or normal.
Page 48 Chapter 1 Maintenance 6. Error Messages Disk Access LED DISK LED 2 (amber) DISK LED 1 (green) Conditions of DISK LED Description Action DISK LED 1 DISK LED 2 The disk is in the idle state. – Blinking The disk is being accessed. –...
Page 49 Chapter 1 Maintenance 6. Error Messages SPEED LED (1G LAN connector) LED indication Description Action On (amber) The port is operating on 1000BASE-T. – On (green) The port is operating on 100BASE-TX. – SPEED LED (10G LAN connector) LED indication Description Action On (amber)
Page 50 Chapter 1 Maintenance 6. Error Messages (2) SAFE TO PULL (SAFE TO PULL LED) This LED indicates the possibility to remove CPU/IO module safely. LED indication Description Action On (green) The CPU/IO module can be removed. – Blinking (green) The CPU/IO module cannot be removed. –...
Page 51 Chapter 1 Maintenance 6. Error Messages (5) MEM NUMBER (Memory slot error LED) The LED lights amber when failure occurs on the memory slot of CPU/IO module. Memory slots with errors can be identified by lighting status of the (5)-1 to (5)-4 as shown in the table below.
Page 52 Chapter 1 Maintenance 6. Error Messages (9) FAN (Fan error LED) The LED lights in amber when failure occurs on the cooling fan for CPU of CPU/IO module. Contact your service representative. (10) I/O (I/O FAULT LED) The LED lights in amber when failure occurs on the I/O (I/O module) part of CPU/IO module. Contact your service representative.
Page 53: Post Error Message
Chapter 1 Maintenance 6. Error Messages POST Error Message When POST detects any error, it displays an error message on the display unit. System Monitoring Check ... Passed ERROR Example of error message Press <F1> to resume, <F2> to setup This message indicates that date and time set on realtime clock is incorrect.
Page 54 Chapter 1 Maintenance 6. Error Messages Error messages Error Message Cause Solution Illegal setup information of BIOS Start BIOS Setup Utility (SETUP), and then 8000 System variable is occurred. execute Load Setup Defaults and specify the corrupted. necessary settings. If the same error is detected repeatedly in spite of re-setting, contact your sales representative.
Page 55 Chapter 1 Maintenance 6. Error Messages Error Message Cause Solution An error occurred on 1st SM Bus. Contact your sales representative. C061 1st SMBus device Error detected. An error occurred on 2nd SM Bus. C062 2nd SMBus device Error detected. An error occurred on 3rd SM Bus.
Page 56 Chapter 1 Maintenance 6. Error Messages Error Message Cause Solution BMC Mezzanine card is not installed. Contact your sales representative. C11B BMC Mezzanine card is not found. A format error occurred in BMC C11C BMC Mezzanine partition Mezzanine card. is invalid. Detected that BMC is in Forced Boot Unplug the power cord, wait for at least 30 C11D...
Page 57 Chapter 1 Maintenance 6. Error Messages Error messages on a virtual LCD In EXPRESSSCOPE Engine 3 web browser window, you can confirm virtual LCD error messages (for details on the virtual LCD, refer to "EXPRESSSCOPE Engine 3 User’s Guide"). The table below shows the error messages displayed on upper and lower lines, cause, and solution. Message displayed on upper LCD line Message displayed on lower...
Page 58 Chapter 1 Maintenance 6. Error Messages Messages displayed on a lower LCD line Message on Lower LCD Line Description Solution VBAT Lower Non-Critical A voltage abnormality was Contact your sales representative. detected. VBAT Upper Non-Critical VBAT Lower Critical VBAT Upper Critical Baseboard Temperature1 Lower Non-Critical A temperature abnormality was It is possible that a fan has failed or is...
Page 59 Chapter 1 Maintenance 6. Error Messages Message on Lower LCD Line Description Solution Sensor Failure Detected. Abnormality in a sensor was Contact your sales representative. detected. SMI timeout A timeout occurred while servicing system management interrupts. IPMI Watchdog timer timeout (Power off) A watchdog timer timeout occurred.
Page 60: Collecting Failure Information
Collection of Collect Logs When you collect NEC ESMPRO Agent collect logs, log in to the log server on which NEC ESMPRO Agent is installed as the root user and run the following command. # cd /opt/nec/esmpro_sa/tools/ # ./collectsa.sh...
Page 61: Collection Of System Information
Chapter 1 Maintenance 7. Collecting Failure Information Collection of System Information The ESX system information is recorded in syslog, etc. When you collect system information in the server, log in to ftSys Management Appliance as a root user and run the following command. # /opt/ft/sbin/buggrabber.pl The following message is displayed.
Page 62: Collecting Memory Dump
Chapter 1 Maintenance 7. Collecting Failure Information Collecting Memory Dump If an error occurs, the dump file should be saved to acquire necessary information. The dumps for the ESXi host are saved to the following files under /var/core. - vmkernel-zdump-MMDDYY.HH:mm.n - vmkernel-dumpinfo-MMDDYY.HH.mm.txt - vmkernel-ring-MMDDYY.HH.mm * MMDDYY denotes the created date, and HH:mm.n denotes the created time.
Page 63 Chapter 1 Maintenance 7. Collecting Failure Information Hold and press the DUMP switch on the primary CPU/IO module for 4 to 8 seconds. The PRIMARY LED blinks when pressing the DUMP switch. Release your finger when the LED goes off. Press the DUMP switch by inserting the pointed tool such as ballpoint pen into the switch hole.
Page 64: Troubleshooting
Error message  Refer to "6. Error Messages".  NEC ESMPRO Manager  Refer to NEC ESMPRO Manager Installation Guide stored in EXPRESSBUILDER.  Collect failure information  Refer to "7. Collecting Failure Information". If the trouble persists, contact your service representative.
Page 65: Problems When Turning On The Server
Check if the CPU/IO module is properly installed in the server. Secure the CPU/IO module with screw located on the module removable handle. The screen does not turn on. Wait until the NEC logo appears.  The screen showing nothing (black screen) appears several times during POST execution.
Page 66: Problems When Starting Expressbuilder
Chapter 1 Maintenance 8. Troubleshooting Problems When Starting EXPRESSBUILDER Unable to start EXPRESSBUILDER Did you insert EXPRESSBUILDER DVD?   Insert the DVD and restart the server. Are BIOS settings correct?   Configure the boot order in BIOS SETUP so that the optical disk drive will be the first to start up. Did an error message appear at startup? ...
Page 67: Problems When Installing Vmware Esxi And The Ft Control Software
Chapter 1 Maintenance 8. Troubleshooting Problems When Installing VMware ESXi and the ft control software Unable to install VMware ESXi Is the Hard Disk Drive properly installed?   Make sure that the Hard Disk Drive is installed securely and that cables are properly connected. Have you configured Boot Mode and QLogic BIOS? ...
Page 68: Problems When Starting Esxi
Wake On LAN feature is not supported for the 10G LAN connector. Fail to duplex CPUs:  Check if the memory configuration is correct.  Check if CPUs or memory (DIMM) recommended by NEC are used. Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 69: Problems When Occurring Failures
Chapter 1 Maintenance 8. Troubleshooting Problems When Occurring Failures Memory dump (debug information) cannot be collected when a failure occurs: Do you press the DUMP switch correctly?   Hold down the DUMP switch for 4 to 8 seconds if you would like to collect memory dump by pressing the switch.
Page 70: Problems With Internal Devices And Other Hardware
Unable to access the Hard Disk Drive Is the Hard Disk Drive supported by the server?   Operation of any device that is not authorized by NEC is not guaranteed. Is the Hard Disk Drive properly installed?  ...
Page 71: Problems With System Operation
Chapter 1 Maintenance 8. Troubleshooting Problems with System Operation The server is not found on the network: Is the cable connected properly?   Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure that the cable conforms to the network interface standards.
Page 72: Problems When Starting Expressbuilder On Windows
Chapter 1 Maintenance 8. Troubleshooting Problems When Starting EXPRESSBUILDER on Windows Unable to read the manuals Have you installed Adobe Reader to your computer?   To read the manuals, install Adobe Reader in your computer. Does the "Internet explorer has stopped working" error appear? ...
Page 73: Problems With Bundled Software
Change of SNMP Community   If the security setting of the SNMP Service of a system, where NEC ESMPRO Agent is installed, is changed from the default "public" to a community name, change the community settings of NEC ESMPRO Agent, too.
Page 74 ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of snmpd Service increases temporarily.
Page 75 The monitoring of temperature, fan and voltage under [Enclosure] in [Information of server state/constitution] is set to enable and cannot be changed to disable by default. "Monitoring" is displayed on the following screen if NEC ESMPRO Manager is used for monitoring.
Page 76: Problems With Optical Disk Drive And Flash Fdd
Chapter 1 Maintenance 8. Troubleshooting 8.10 Problems with Optical Disk Drive and Flash FDD Unable to access or play optical disks such as CD-ROM/DVD-ROMs Is the CD-ROM properly set in the optical disk drive tray?   There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder.
Page 77: Resetting And Clearing The Server
Chapter 1 Maintenance 9. Resetting and Clearing the Server Resetting and Clearing the Server Refer to this section if the server does not work or if you want to set BIOS settings back to the factory settings. Software Reset If the server halts before starting the OS, press Ctrl + Delete + Alt. This clears all the data in progress in memory, and restarts the server.
Page 78: Clearing Bios Settings (Cmos Memory)
Chapter 1 Maintenance 9. Resetting and Clearing the Server Clearing BIOS Settings (CMOS Memory) To set the BIOS settings back to the factory default settings (clearing CMOS memory), use the internal jumper switch. You can also clear the password set in the BIOS Setup utility (SETUP) by using the same way. Tips When the server works, use the BIOS setup utility (SETUP) to return the settings to the factory defaults.
Page 79 Chapter 1 Maintenance 9. Resetting and Clearing the Server The following instructions show how to clear the CMOS memory and the password. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, refer to Safety Precautions and Regulatory Notices.
Page 80 Chapter 1 Maintenance 9. Resetting and Clearing the Server Clearing CMOS memory Disconnect AC power cords from CPU/IO modules 0 and 1. Remove CPU/IO module 0. Refer to Chapter 2 (5.4 Removing and Installing CPU/IO Module). Remove the top cover. Confirm the position of Clear CMOS Jumper.
Page 81 Chapter 1 Maintenance 9. Resetting and Clearing the Server Clearing a password Disconnect AC power cords from CPU/IO modules 0 and 1. Remove CPU/IO module 0. Refer to Chapter 2 (5.4 Removing and Installing CPU/IO Module). Remove the top cover Confirm the position of Clear Password Jumper.
Page 82: System Diagnostics
Hard disk drive Important To avoid affecting a network and storage system, disconnect a LAN cable, Fibre Channel, NEC Storage, and other external storage before running System Diagnostics. Tips No data is written to the disk on checking hard disk drives.
Page 83 Chapter 1 Maintenance 10. System Diagnostics Diagnostics tool title Test window title Test results Test summary window Guideline Diagnostics tool title Shows the name and version of the diagnostic tool. Test window title Shows the progress of the diagnostics. "Test End" is displayed when the diagnostics completes. Test results Shows the start, end, and elapsed time and completion status of the diagnostics.
Page 84 Chapter 1 Maintenance 10. System Diagnostics Follow the guideline shown at the bottom of the screen, and press Esc. The Enduser Menu below is displayed. <Test Result> Shows the diagnostics completion screen of the above diagnostics. <Device List> Shows a list of connected devices. <Log Info>...
Page 85: Offline Tools
Chapter 1 Maintenance 11. Offline Tools Offline Tools Offline tools are used for preventive maintenance, failure analysis, and their settings for this product. 11.1 Starting Offline Tools Start up the offline tools at the following steps. Turn on the peripheral devices and then the server. Press F4 while the message below is displayed.
Page 86: Functions Of Offline Tools
Off-line Maintenance Utility is started when Maintenance Utility is selected. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for this product. When you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.
Page 87: Precautions For Operation
Chapter 1 Maintenance 12. Precautions for Operation Precautions for Operation If a shutdown request is sent to the ESXi host while the CPU module is reinstalled after the server boot or a synchronization failure, the server may not be shut down successfully. Wait until CPU module has been reinstalled before making a shutdown request.
Page 88: Chapter 2 Configuring And Upgrading The System
NEC Express5800 Series Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Configuring and Upgrading the System This chapter describes procedure for change configuration and installing internal option devices. 1. ftSys Management Appliance Describes the specifications of ftSys Management Appliance (virtual machine). 2. Hard Disk Drive Operations Describes how to duplex hard disk drives and how to replace the failed hard disk drives.
Page 89: Ftsys Management Appliance
Chapter 2 Configuring and Upgrading the System 1. ftSys Management Appliance ftSys Management Appliance Overview The ftSys Management Appliance is a CentOS-based virtual machine hosted by the VMware ESXi hypervisor on your ftServer system. ft control software runs on ftSys Management Appliance. ft control software monitors/manages the state of the ESXi host system at all times and provides commands to change the system settings and access the system information.
Page 90: Steps For Accessing Ftsys Management Appliance
Chapter 2 Configuring and Upgrading the System 1. ftSys Management Appliance Steps for Accessing ftSys Management Appliance Access the ft management appliance by using Host Client installed on the management PC. Right-click the ft management appliance of the Navigator of Host Client and select [Console] and [Launch remote console]. You can select this item by clicking the “Console”...
Page 91 Chapter 2 Configuring and Upgrading the System 1. ftSys Management Appliance ● As long as there are no directions from maintenance personnel, ft peculiar service on ftSys Management Appliance or an ESXi host is not stopped, or a starting setup is not changed. ●...
Page 92: Hard Disk Drive Operations
VMware ESXi. Operable disk configuration Duplication must be configured for all the internal hard disk drives in NEC Express5800/ft series. The hard disk drives redundancy is configured by Software RAID with the internal disks of corresponding slots.
Page 93 Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations To operate the internal hard disk drive, use the kernel device names. The kernel device name is decided by being detected by system when the hard disk drive is inserted or system is booted. The kernel device name is displayed as “vmhban:C0:Tx:L0”.
Page 94  Use only the hard disk drives specified by NEC. There is a risk of hard disk as well as the entire device breakdown when you install a third-party hard disk drive.
Page 95: Esxcli Command Syntax
Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations esxcli Command Syntax The esxcli command syntax used in this document is as follows. • To check the state of the disk esxcli -s <IP address or hostname of ESXi host> storage mpm list •...
Page 96: Confirm Hard Disk Drives Status
Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations Confirm Hard Disk Drives status To confirm the hard disk drive status, use esxcli storage mpm list command. The following display is an example when esxcli storage mpm list command is run. # esxcli –s xxx.xxx.xxx.xxx storage mpm list Info ------------------------------------------------------...
Page 97: Replacing A Hard Disk Drive
Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations Replacing a hard disk drive To replace a failing hard disk drive, follow the steps below. Replace a hard disk drive when the CPU/IO module 0 and 1 are powered on. 2.4.1 Identifying a failing disk This section provides information on how to identify a failing hard disk drive.
Page 98: Restoring The Redundant Configuration Manually
Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations 2.4.2 Restoring the redundant configuration manually This section provides information on how to replace a failing internal hard disk drive and restore duplication.  Important This must be operated by root user. ...
Page 99 Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations 2. Remove the hard disk drive from the system, and then, insert a new disk. Please wait while the system to recognize the disk. # esxcli –s xxx.xxx.xxx.xxx storage mpm list Info ------------------------------------------------------ mpm0 : 292968640 blocks (286102MB) [1/2]...
Page 100: Reducing Resync Time
Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations 2.4.3 Reducing resync time If resynchronization of the hard disk drive requires much time, you can reduce the resync time to change the minimum/maximum resync speed to 0 KB/sec. Tips By specifying 0 (zero) for the minimum/maximum synchronization speed, the synchronization speed will not be limited and the synchronization will work with the best...
Page 101: Adding Hard Disk Drives
Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations Adding Hard Disk Drives To add hard disk drives, follow the steps below. The hard disk drives should be added with the power of the CPU/IO module 0 and 1 turned on. 2.5.1 Inserting Additional Hard Disk Drives Insert additional hard disk drives into empty slots in the order of the slot number from lowest to highest.
Page 102 Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations 3. Configure a RAID device for a pair of the added disks (unused disks). Specify the RAID device name and kernel device name that represents the relevant disk in "esxcli storage mpm create".
Page 103: Creating And Mounting A Filesystem
Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations 2.5.3 Creating and Mounting a Filesystem Create a file system (VMFS data store) to a RAID device you have built. Important In vSphere version 6.5 or after, support for vSphere Client has been discontinued. To set VMware ESXi, use an item (VMware Host Client, etc.) other than vSphere Client.
Page 104 Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations 4. The [New Datastore] wizard appears. Select “Create new VMFS datastore” in [Select creation type], and select [Next]. 5. Fill in the name column with the datastore name, select the volume for creation of the VMFS datastore, and select [Next].
Page 105 Chapter 2 Configuring and Upgrading the System 2. Hard Disk Drive Operations 7. Select [Finish] in the setting confirmation. The VMFS datastore is created according to the following procedure. Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 106: Duplex Lan Configuration
It is necessary to be used after carefully examining the setting of application and client. When I/O modules 0 (10) and 1 (11) were duplexed after startup of ESXi host, an alert is issued to NEC ESMPRO Manager.
Page 107 Chapter 2 Configuring and Upgrading the System 3. Duplex LAN Configuration PCI slot and network interface name PCI slot Port CPU/IO module 0 CPU/IO module 1 On Board (1 Gigabit) vmnic_100600 vmnic_110600 vmnic_100601 vmnic_110601 On Board (10 Gigabit) (*) vmnic_101200 vmnic_111200 vmnic_101201 vmnic_111201...
Page 108: Miscellaneous Configuration
Chapter 2 Configuring and Upgrading the System 4. Miscellaneous Configuration Miscellaneous Configuration Changing Datastore Name If the ft Management Appliance is installed in internal disk, the storage name of internal disk (datastore1) is changed to datastore2. You can change the datastore name as needed. Select [Storage] from Navigator of Host Client, select the related datastore on the [Datastores] tab, select [Rename] from the menu displayed by right-clicking, and change the name.
Page 109: Installing And Replacing Optional Devices
NEC will take no responsibility for any breakage of the server or its part or any effect resulting from operation of the server. In addition, in this case, you have to pay for the repair even during the period of free-of-charge repair.
Page 110: Verification Before Installing Optional Devices
Confirm the version of the required ft server control software from the manuals that come with the optional device to be added to the server. Alternatively, confirm it from the NEC website or contact your sales representative. Verify the version of the ft control software on your system.
Page 111: Basics Of Installation, Removal, And Replacement
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.1.3 Basics of Installation, Removal, and replacement Note the following, when installing, removing or replacing devices, to improve the performance of Express5800/ft series.  With the Express5800/ft series, devices can be replaced during the continuous operation. Take extreme care for electric shock and damage to the component due to short-circuit.
Page 112: Optional Devices That Can Be Installed, Removed, Or Replaced
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Optional Devices That Can Be Installed, Removed, or Replaced Optional devices that can be installed, removed, or replaced upon failure are as follows:  2.5-inch hard disk drive The server can contain up to 8 hard disk drives in one CPU/IO module.
Page 113: Installation, Removal And Replacement Of 2.5-Inch Hard Disk Drive
CPU/IO module.  Important Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk.  Purchase hard disks of the same model in pair. Contact your sales agent for hard disk drives optimum for your server.
Page 114: Installation
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.3.1 Installation Follow the procedure below to install the hard disk drives. Install the hard disk drives from a smaller slot number to large number on CPU/IO module 0/1, from slot 0 through slot 7. ...
Page 115 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Firmly hold the handle of the hard disk drive to install and insert the drive into the slot. Note  Insert the hard disk drive until the lever hook touches the server frame. ...
Page 116: Removal
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.3.2 Removal Follow the procedure below to remove the hard disk drive. Important Refer to 5.1.3 Basics of Installation, Removal, and replacement in this Chapter and Chapter 1 (1.8 Anti-static Measures) in Safety Precautions and Regulatory Notices before starting installing or removing options.
Page 117 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Install the dummy tray in an empty tray. Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 118: Replacement
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.3.3 Replacement Follow the procedure below to remove the failed hard disk drive. The hard disk drive is replaced with new device with the server powered on. Important Refer to 5.1.3 Basics of Installation, Removal, and replacement in this Chapter and Chapter 1 (1.8 Anti-static Measures) in Safety Precautions and Regulatory Notices...
Page 119: Removing And Installing Cpu/Io Module
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Removing and Installing CPU/IO Module To remove, install, or replace optional devices such as CPU (processor), DIMM (memory), and PCI card, you need to remove the CPU/IO module. ...
Page 120: Removal
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.4.1 Removal Follow the procedure below to remove the CPU/IO module. Stop the CPU/IO module you want to remove. To stop the CPU/IO module, run the ftsmaint command on the console OS. Refer to Chapter 1 (4.
Page 121 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Loosen the screws of black levers placed on the left and right sides of the front of the CPU/IO module to press down the lever. Important Before you pull out a CPU/IO module, check the rear of the server to make sure cables are disconnected from peripheral devices or network.
Page 122 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Lower the lock on the side of CPU/IO module to unlock it, and then pull it out. Lock The Lock Pull out the CPU/IO module gently and carefully, and place it on a flat and sturdy table. Avoid the dusty or humid place.
Page 123: Installation
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.4.2 Installation Follow the procedure below to install the CPU/IO module:  Important Refer to 5.1.3 Basics of Installation, Removal, and replacement in this Chapter and Chapter 1 (1.8 Anti-static Measures) in Safety Precautions and Regulatory Notices before starting installing or removing options.
Page 124 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Connect the cables for connecting the peripheral devices and network. Hold the stopper with your hand and insert the cable of the installed module. The installed CPU/IO module will be automatically started. Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 125: Installing, Removing And Replacing Dimm
 Important Make sure to use the DIMM authorized by NEC. Installing a third-party DIMM may cause a failure of the DIMM as well as the server. Repair of the server due to failures or damage resulted from installing such a board will be charged.
Page 126 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Precautions Note the following to install, remove, or replace DIMM.  DIMM 9 through 16 are available only when the processor #2 is installed.  To install DIMM, install the product with the same serial number to the same slots of the CPU/IO modules 0 and 1.
Page 127: Installation
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.5.1 Installation Follow the procedure below to install the DIMM. Shut down OS. The sever turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module by referring to 5.4.1 Removal in this Chapter. Remove three screws (two on the front and one on the rear), and remove the top cover of the CPU/IO module.
Page 128 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Insert a DIMM into the DIMM slot vertically. After the DIMM is completely inserted into the slot, the levers are automatically closed. Note Pay attention to the direction of the DIMM. The terminal of the DIMM has a cutout to prevent incorrect insertion.
Page 129: Removal
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.5.2 Removal Follow the procedure below to remove the DIMM. Important At least one DIMM is required to operate the server. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets.
Page 130 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Open the levers attached on both sides of the slot of the DIMM to be removed horizontally. It will be unlocked and the DIMM can be removed. Insert the air duct.
Page 131: Replacement
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.5.3 Replacement Follow the procedure below to replace a failed DIMM. If the memory slot error LED lights, check the failed DIMM by referring to Chapter 1 (6.1 Error Messages by LED Indication).
Page 132: Installing, Removing And Replacing Processor (Cpu)
 Important Make sure to use the CPU specified by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server. Repairing the server due to failures or damage resulting from these products will be charged even if it is under guarantee.
Page 133: Installation
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.6.1 Installation Follow the steps below to install a CPU and heat sink. Shut down the OS. The server is automatically powered off. Disconnect the power cords from the outlets. Remove the CPU/IO module by referring to 5.4.1 Removal in this Chapter.
Page 134 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Lift the plate. 10. Put the processor on the CPU socket slowly and gently. For easy installation, hold edges of processor with your thumb and index fingers so that the notch is aligned with the key on the CPU socket.
Page 135 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 11. Lightly push the processor to the CPU socket, and close the plate. 12. Close the socket lever marked with " " to fix it. " to fix it. 13.
Page 136 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 14. Place the heat sink on the CPU. Important Do not touch the cooling sheet that is attached on the back of the heat sink with your hand.
Page 137: Removal
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 15. Secure the heat sink with four screws. Important Tentatively secure the screws diagonally with the order as shown in the figure below, check that the heat sink is attached to the CPU socket in parallel, then tighten the screws diagonally.
Page 138: Installing, Removing And Replacing Pci Card
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Installing, Removing and Replacing PCI Card Either two or four PCI cards can be installed to the CPU/IO module. Important Refer to 5.1.3 Basics of Installation, Removal, and replacement in this Chapter and Chapter 1 (1.8 Anti-static Measures) in Safety Precautions and Regulatory Notices before starting installing or removing options.
Page 139 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices List of option PCI cards and installable slots (R320e-E4 model) PCI-1 PCI-2 PCI slot performance PCIe 3.0 x4 lane Product N code Remarks name Slot size Low Profile PCI card type x8 slot N8804-012...
Page 140: Installation
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.7.2 Installation Follow the procedure below to install the board to be connected to the PCI card slot. Note To install the PCI card, make sure the shape of the board connector matches with the shape of the PCI card slot connector.
Page 141 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Install a PCI card in a PCI slot. Important When you attempt to install the Fibre channel card to the server, this may fail due to interference by the SFP+ module installed on the Fibre channel card.
Page 142 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Installing Full Height PCI Board Shut down the OS. The server is automatically powered off. Disconnect the power cords from the outlets. Remove the CPU/IO module by referring to 5.4.1 Removal in this Chapter. Remove one screw that secures the retention PCI retention latch latch and open the latch.
Page 143 Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices Remove the PCI blank cover. Important Keep and store the removed PCI blank cover with care. Install a PCI card in a PCI slot. When you attempt to install the Fibre Important channel card to the server, this may fail due to interference by the SFP+ module...
Page 144: Removal
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 10. Install a Riser Card on the motherboard and secure it with three screws removed in step 5. 11. Close the latch and secure it with one screw removed in step 4.
Page 145: Replacement
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.7.4 Replacement Follow the procedure below to replace the failed PCI card. N8804-011 10GBASE-T 1ch board set or N8804-012 1000BASE-T 2ch board set Identify the failed board by ftsmaint command. Remove the CPU/IO module by referring to 5.4.1 Removal in this Chapter.
Page 146: Setup Of Optional Pci Board
Chapter 2 Configuring and Upgrading the System 5. Installing and Replacing Optional Devices 5.7.5 Setup of Optional PCI Board The identical PCI cards must be installed to the slots with the same number in Important CPU/IO module 0 and CPU/IO module 1 when you enable the fault tolerant feature for the optional device.
Page 147: Chapter 3 Useful Features
Describes the EXPRESSBUILDER attached to the server. 6. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 7. NEC ESMPRO Describes NEC ESMPRO Agent and NEC ESMPRO Manager, applications to manage and monitor the server. Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 148: System Bios
Chapter 3 Useful Features 1. System BIOS System BIOS You can check and change the parameters using the BIOS Setup utility (SETUP). Starting SETUP Turn on the server and proceed with POST. After a while, the following message appears at the bottom left of the screen. Press <F2>...
Page 149: Main
Chapter 3 Useful Features 1. System BIOS 1.2.1 Main If you start up the SETUP utility, the Main menu is displayed first. For details about the options, see the table below. Option Parameter Descriptions BIOS Information – – BIOS Version –...
Page 150: Advanced
Chapter 3 Useful Features 1. System BIOS 1.2.2 Advanced If you move the cursor to Advanced, the Advanced menu appears. For the menus that show a “ ” to their left, select a menu and press Enter to display its submenu. If the Boot Mode is [UEFI]: If the Boot Mode is [Legacy]: Note...
Page 151 Chapter 3 Useful Features 1. System BIOS Processor Configuration submenu From the Advanced menu, select Processor Configuration and then press Enter to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press Enter to show its submenus.
Page 152 Chapter 3 Useful Features 1. System BIOS (a) Processor Information submenu For details about the options, see the table below (display only). Option Parameter Descriptions Processor 1 CPUID Number ID of Processor 1 is displayed by a numerical value. Processor Type –...
Page 153 Chapter 3 Useful Features 1. System BIOS Memory Configuration submenu From the Advanced menu, select Memory Configuration and then press Enter to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press Enter to show its submenus.
Page 154 Chapter 3 Useful Features 1. System BIOS (a) Memory Information submenu For details about the options, see the table below (display only). Option Parameter Descriptions Total Memory – The physical capacity of installed memory is displayed. Current Memory Speed – Currently active memory clock.
Page 155 Chapter 3 Useful Features 1. System BIOS PCI Configuration submenu From the Advanced menu, select PCI Configuration and then press Enter to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Descriptions PCI Device Controller and －...
Page 156 Chapter 3 Useful Features 1. System BIOS PCI Device Controller and Option ROM Settings submenu For details about the options, see the table below. Option Parameter Descriptions SAS Option ROM Scan Disabled Enable or disable the option ROM SCAN for onboard [Enabled] SAS.
Page 157 Chapter 3 Useful Features 1. System BIOS Advanced Chipset Configuration submenu From the Advanced menu, select Advanced Chipset Configuration and then press Enter to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Descriptions...
Page 158 Chapter 3 Useful Features 1. System BIOS USB Configuration submenu From the Advanced menu, select USB Configuration and then press Enter to display the menu screen shown below. For details about the options, see the table below. Option Parameter Descriptions Device Reset Timeout 10 sec Specify the timeout period when Start Unit command is...
Page 159 Chapter 3 Useful Features 1. System BIOS Serial Port Configuration submenu From the Advanced menu, select Serial Port Configuration and then press Enter to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press Enter to display the menu screen shown below.
Page 160 Enable or disable the console redirection feature for the Serial Port A specified serial port. Specifying [Serial Port A] or [Serial Port B] Serial Port B allows direct connection via terminal unit such as NEC ESMPRO Manager, and options for connection shown below are displayed. Terminal Type [VT100+] Select the terminal type.
Page 161 Chapter 3 Useful Features 1. System BIOS Network Stack Configuration submenu Select [Network Stack Configuration] from the Advanced menu, and press Enter to display the following screen. Option Parameter Descriptions Network Stack Disabled Enable or disable the UEFI network stack. The following [Enabled] menu items appear if this function was enabled.
Page 162 Chapter 3 Useful Features 1. System BIOS (a) iSCSI Configuration submenu For details of the options, see the following table. Option Parameter Descriptions iSCSI Initiator Name 4 to 223 alphanumeric Set the iSCSI initiator name In the format of “iSCSI The following menu items can qualified name (IQN)”.
Page 163 Chapter 3 Useful Features 1. System BIOS ①. Add an Attempt submenu Note The MAC address appears if the onboard LAN controller or the UEFI driver of each PCI device was loaded. Option Parameter Descriptions – MAC [XX:XX:XX:XX:XX:XX] － Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 164 Chapter 3 Useful Features 1. System BIOS ②. MAC [XX:XX:XX:XX:XX:XX] submenu Option Parameter Descriptions iSCSI Attempt Name Up to 96 alphanumeric Set the iSCSI attempt name. characters iSCSI Mode [Disabled] Set the iSCSI mode. Enabled Enabled for MPIO Internet Protocol [IP4] Set the iSCSI IP mode.
Page 165 Chapter 3 Useful Features 1. System BIOS Option Parameter Descriptions Gateway IP Address Set the gateway. This option does not appear if Enable DHCP was enabled. Get target info via DHCP [Disabled] Enable or disable acquiring the target information via the Enabled DHCP.
Page 166 Chapter 3 Useful Features 1. System BIOS ③. Attempt[XX] submenu The same options as the MAC [XX:XX:XX:XX:XX:XX] submenu are displayed or set. See the MAC [XX:XX:XX:XX:XX:XX] submenu. ④. Delete Attempts submenu Option Parameter Descriptions Attempt [XX] [Disabled] Enable the iSCSI attempt to be deleted. Enabled –...
Page 167 Chapter 3 Useful Features 1. System BIOS ⑤. Change Attempt Order submenu Option Parameter Descriptions Change Attempt Order Attempt [XX] Set the iSCSI attempt priority. Display the pop-up Attempt [XX] window by pressing Enter. Then, use + or - key to change the priority.
Page 168 Chapter 3 Useful Features 1. System BIOS UEFI Driver Configuration submenu Select [UEFI Driver Configuration] from the Advanced menu, and press Enter to display the following screen. Option Parameter Descriptions – (UEFI Driver Name) The MAC address appears if the onboard LAN controller or the UEFI driver of each PCI device was loaded.
Page 169 Chapter 3 Useful Features 1. System BIOS (a) VLAN Configuration (MAC:XXXXXXXXXXXX) submenu Option Parameter Descriptions － Create new VLAN － VLAN ID [0]-4094 Specify VLAN ID. Priority [0]-7 Specify VLAN Priority. Add VLAN － Add VLAN. Configured VLAN List －－...
Page 170 Chapter 3 Useful Features 1. System BIOS (b) Driver Health submenu For details of the options, see the following table. Option Parameter Descriptions – (UEFI Driver Name) The state of UEFI Driver Health is displayed. This option appears if the onboard LAN controller or the UEFI driver of each PCI device was loaded if this driver corresponds to the Driver Health.
Page 171: Security
Chapter 3 Useful Features 1. System BIOS 1.2.3 Security If you move the cursor to Security, the Security menu appears. For the menu that has on the left, move the cursor to it and then press Enter to show its submenus. Then configure the settings. Select Administrator Password or User Password, and then press Enter to display the screen where you can register/change the password.
Page 172 Chapter 3 Useful Features 1. System BIOS For details about the options, see the table below. Option Parameter Descriptions Password Configuration – – Administrator Password When Enter is pressed, the password entry screen to set Up to 20 alphanumeric administrative right is displayed. characters This password can be used to access all SETUP menus.
Page 173: Server
Chapter 3 Useful Features 1. System BIOS 1.2.4 Server If you move the cursor to Server, the Server menu screen appears. For the menu that has on the left, move the cursor to it and then press Enter to show its submenus. The Server menu screen shows the options you can configure and their features.
Page 174 Chapter 3 Useful Features 1. System BIOS Option Parameter Descriptions Thermal Sensor Disabled Enable or disable the feature to monitor the thermal sensor. [Enabled] POST Error Pause [Disabled] Set whether to stop POST temporarily at the end of POST Enabled when an error occurs during execution of POST.
Page 175 Chapter 3 Useful Features 1. System BIOS System Management submenu From the Server menu, move the cursor to System Management and then press Enter to show its submenus. For details about the options, see the table below (display only). Option Parameter Descriptions BIOS Version...
Page 176 Chapter 3 Useful Features 1. System BIOS Power Control Configuration submenu Select [Power Control Configuration] from the Server menu, and press Enter to display the following screen. For details of the options, see the following table. Option Parameter Descriptions Stay Off AC-LINK Set the AC-LINK function.
Page 177 Chapter 3 Useful Features 1. System BIOS The following table summarizes the AC-LINK settings and how the DC power behaves when the AC power is supplied again after being turned off. State exhibited before the AC power is turned AC-LINK setting Stay Off Last State Power On...
Page 178 Chapter 3 Useful Features 1. System BIOS Event Log Configuration submenu From the Server menu, move the cursor to Event Log Configuration and then press Enter to show its submenu. For details about the options, see the table below. Option Parameter Descriptions Clear Online Event Logs...
Page 179: Boot
Chapter 3 Useful Features 1. System BIOS 1.2.5 Boot If you move the cursor to Boot, the Boot menu where you can configure the boot order appears. For details about the options, see the table below. Option Parameter Descriptions Boot Configuration –...
Page 180 Chapter 3 Useful Features 1. System BIOS Changing the boot order When BIOS detects a bootable device, information on the device is displayed in the designated area. The boot priority (from first to fourth) of the registered boot devices can be changed using the arrow keys /...
Page 181: Save & Exit
Chapter 3 Useful Features 1. System BIOS 1.2.6 Save & Exit If you move the cursor to Save & Exit, the Save & Exit menu appears. The options of this menu are described below. (a) Save Changes and Exit The SETUP utility closes with all the changes saved in NVRAM (Non-volatile memory). After the SETUP utility closes, the system automatically reboots.
Page 182: Bmc Configuration
Chapter 3 Useful Features 2. BMC Configuration BMC Configuration BMC Configuration utility allows you to view or change system parameters. Overview 2.1.1 Offline Tools The server has the following offline tools:  Maintenance Utility Use this tool when maintaining the server. ...
Page 183: Activating Bmc Configuration
Chapter 3 Useful Features 2. BMC Configuration Activating BMC Configuration Press <F4> key at POST to display Keyboard type selection. Keyboard type selection Important If you select "JAPANESE - Keyboard" and use a Japanese keyboard, you can't input the following key. <¥>, <|>, <\>, <_>...
Page 184: Main Menu Of Bmc Configuration
Chapter 3 Useful Features 2. BMC Configuration Main Menu of BMC Configuration The Main Menu appears when you select BMC Configuration on Offline Tools menu. Main Menu The features are described below. (a) BMC Configuration You can set configuration information to BMC. If you select OK after you change the values, the set values are applied to BMC.
Page 185: Setting Bmc Configuration
Chapter 3 Useful Features 2. BMC Configuration Setting BMC Configuration The Main Menu appears when you select BMC Configuration on Offline Tool menu. BMC Configuration menu The features are described below. (a) Network : CPU/IO module X You can view network environment and services of BMC LAN of CPU/IO module X (X = 0 or 1) and change parameter setting.
Page 186: Network
Chapter 3 Useful Features 2. BMC Configuration 2.4.1 Network The Network menu appears when you select Network : CPU/IO moduleX on BMC Configuration menu. Network menu The table below shows details of parameters and their default value. Item Description Default Value IPv4 Property Management LAN Specify and display LAN port to communicate with BMC.
Page 187 Chapter 3 Useful Features 2. BMC Configuration Item Description Default Value IPv6 Property IPv6 Enable or disable IPv6. Disable Address Assignment Specify the mode to assign IPv6 address (Static or Dynamic). Dynamic *2 *7 Mode Link Local Address Display link local address. －...
Page 188 Chapter 3 Useful Features 2. BMC Configuration *14: Port number can be specified only when the relevant port is set to "Enable". The port number must be unique. Tips If you use Japanese keyboard and select "JAPANESE - Keyboard" at the chapter "2.2 Activating BMC Configuration", you can input underscore(_) by pressing <Shift>...
Page 189: User Management
Chapter 3 Useful Features 2. BMC Configuration 2.4.2 User Management The User Management menu appears when you select User Management on BMC Configuration menu. User Management menu The table below shows details of parameters and their default value. Item Description Default Value User Account...
Page 190 Chapter 3 Useful Features 2. BMC Configuration Item Description Default Value LDAP LDAP Authentication Enable or disable LDAP authentication. Enable IP Address Specify the IP address. 0.0.0.0 Port Number Specify the LDAP port number. *9 *10 Search Base Specify the search base used in LDAP authentication. Blank *9 *10 Bind Domain Name...
Page 191: Mail Alert
Chapter 3 Useful Features 2. BMC Configuration 2.4.3 Mail Alert The Mail Alert menu appears when you select Mail Alert on BMC Configuration menu. Mail Alert menu The table below shows details of parameters and their default value. Item Description Default Value Mail Alert SMTP Alert...
Page 192 Chapter 3 Useful Features 2. BMC Configuration Item Description Default Value Alert Level Alert Level Specify the kind of event to alert. Error, Warning Error : When "Error" is detected in each sensor type, the alert is sent to the checked address. Error, Warning : When "Error"...
Page 193: Snmp Alert
Chapter 3 Useful Features 2. BMC Configuration 2.4.4 SNMP Alert The SNMP Alert menu appears when you select SNMP Alert on BMC Configuration menu. SNMP Alert menu The table below shows details of parameters and their default value. Item Description Default Value SNMP Alert SNMP Alert...
Page 194: System Operation
Chapter 3 Useful Features 2. BMC Configuration 2.4.5 System Operation The System Operation menu appears when you select System Operation on BMC Configuration menu. System Operation menu The table below shows details of parameters and their default value. Item Description Default Value Remote KVM Console Encryption...
Page 195: Miscellaneous
*3: Disabling Platform Event Filter also disables SNMP alert. *4: When BMC can be managed directly from NEC ESMPRO Manager (Ver.5.4 or later), this item must be set to "Enable". If it is set to "Enable", Authentication Key is required.
Page 196: Bmc Initialization
Chapter 3 Useful Features 2. BMC Configuration BMC Initialization If you select BMC Initialization on Main menu, the confirmation message as show below appears. Only the CPU/IO module installed in the server appears on this menu. Confirmation message (BMC Initialization) <ESC>...
Page 197: Sas Configuration Utility
Chapter 3 Useful Features 3. SAS Configuration Utility SAS Configuration Utility SAS Configuration utility makes settings of the built-in SAS controller. You can start it up by simple key operation during POST execution. Important  Because the server is installed with the latest version of the utility, your screen display may be different from the one described in this guide.
Page 198: Quitting The Sas Configuration Utility
Chapter 3 Useful Features 3. SAS Configuration Utility Quitting the SAS Configuration Utility Take procedures below to quit the SAS Configuration utility. Press and hold down ESC until the following menu is displayed. Are you sure you want to exit ? Cancel Exit Save changes and reboot.
Page 199: Physical Formatting Of The Hard Disk Drive
Chapter 3 Useful Features 3. SAS Configuration Utility Physical Formatting of the Hard Disk Drive Important This utility is set for the CPU/IO module of the primary side. When you configure the CPU/IO module of the secondary side, first turn off the DC power to the server, plug out and plug in the AC power cord of the primary side.
Page 200 Chapter 3 Useful Features 3. SAS Configuration Utility After a while, the screen displays the hard disk drive installed in the primary CPU/IO module. Select the desired hard disk drive to be physically formatted. Then, press the D key while holding down Alt. The “Device Properties”...
Page 201 Chapter 3 Useful Features 3. SAS Configuration Utility After a while, the “Device Properties” menu is displayed. Press the F key to start the formatting process. Once the following message appears, the formatting process is complete. Press any key to display the “Device Properties” menu. After formatting, close the utility according to 3.2 Quitting the SAS Configuration Utility in this Chapter.
Page 202: Flash Fdd
Be extremely careful not to lose Flash FDD or have it stolen. If Flash FDD is lost, stolen, misappropriated, or fraudulently obtained, there is a risk of leaking confidential information to a third party. NEC assumes no responsibility for damages caused by leaking confidential information in this way.
Page 203: Notes On Using Flash Fdd
Flash FDD is only intended as a temporary means of recording a driver software, so do not use it to back up data. 4.1.1 Compensation for recorded data NEC will not pay compensation for data recorded on Flash FDD if the data is lost. 4.1.2 Handling Flash FDD ...
Page 204: Details Of Expressbuilder
Chapter 3 Useful Features 5. Details of EXPRESSBUILDER Details of EXPRESSBUILDER EXPRESSBUILDER helps you to install operating system and maintain the server. EXPRESSBUILDER also provides bundled software and documents. Starting EXPRESSBUILDER Use the accompanying DVD labeled "EXPRESSBUILDER", as shown below: (1) Insert the DVD into the server, and then restart the server by pressing <Ctrl>...
Page 205 Chapter 3 Useful Features 5. Details of EXPRESSBUILDER Home Menu Operate Home Menu using the mouse or keyboard (<Tab> or <Enter> key). The following functions are included. a) Setup Do not select this item because the item is not supported for this server. b) Utilities Starts a utility provided by EXPRESSBUILDER.
Page 206: Utilities Provided By Expressbuilder
Use Autorun menu to read documents or install bundled software. Adobe Reader is needed to view or print manuals of PDF format. Integrated Installation You can easily install Starter Pack or NEC ESMPRO using this feature. Log on the Windows with the built-in Administrator to use this feature. Utilities Provided by EXPRESSBUILDER The following utilities can be started when choosing Utilities from Home Menu.
Page 207: Expressscope Engine 3
Chapter 3 Useful Features 6. EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 enables various functions by using a system management LSI called BMC (Baseboard Management Controller). EXPRESSSCOPE Engine 3 monitors statuses inside the server such as that of power supplies, fans, temperature, and voltage.
Page 208: Nec Esmpro
Monitoring the ESXi status of the ft server (ESXi 6.5 or later) To monitor the status of the ft server (ESXi 6.5 or later) from NEC ESMPRO Manager, enable the WS-MAN service of ESXi prior to component registration of the ESXi of the ft server to NEC ESMPRO Manager.
Page 209 7. NEC ESMPRO 2. Restart the ft server. 3. Configure the WS-MAN on the NEC ESMPRO Manager side. Note For detailed setting on the NEC ESMPRO Manager side, refer to “NEC ESMPRO Manager Setup Guide”. [NEC ESMPRO Manager Ver. x.xx (Windows)] http://www.58support.nec.co.jp/global/download/ →...
Page 210: Glossary
Standard software for the server management. This consists of several applications for managing or monitoring. NEC ESMPRO Agent Software for monitoring the server. This works with NEC ESMPRO Manager and resides as the OS service. NEC ESMPRO Agent Extension Software for performing the scheduled operations. This works with NEC ESMPRO Manager.
Page 211: Revision Record
Revision Record Revision Record Revision (Document Number) Date Issued Description 30.102.02-104.01 June 2016 Newly created 30.103.02-104.01 December 2017 Added the description about Express5800/R320f-E4, R320f-M4, and VMware ESXi 6.5 Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware)
Page 212 Express5800/R320e-E4, R320e-M4, R320f-E4, R320f-M4 Maintenance Guide (VMware) December 2017 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan © NEC Corporation 2017 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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NEC EXP320R Maintenance Manual

Chapter 1 Maintenance

Chapter 2 Configuring and Upgrading the System

Chapter 3 Useful Features

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