After working inside your computer........................10 BitLocker....................................10 Chapter 2: Removing and installing components................11 Recommended tools................................11 Screw list....................................11 Major components of Latitude 5430 Rugged......................14 Battery....................................16 Lithium-ion battery precautions..........................16 Removing the batteries.............................. 16 Installing the batteries..............................17 Primary solid state drive..............................18 Removing the primary M.2 2230 solid state drive....................
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Removing the Wi-Fi I/O board..........................42 Installing the Wi-Fi I/O board........................... 43 WLAN card..................................45 Removing the WLAN card............................45 Installing the WLAN card............................46 WWAN card..................................47 Removing the WWAN card............................47 Installing the WWAN card............................48 Dock I/O board.................................. 50 Removing the dock I/O board..........................50 Installing the dock I/O board.............................51 LED board...................................
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Removing the display assembly..........................89 Installing the display assembly..........................91 Display bezel..................................92 Removing the display bezel............................92 Installing the display bezel............................94 Camera....................................97 Removing the camera..............................97 Installing the camera..............................97 Display hinges..................................98 Removing the display hinges............................ 98 Installing the display hinges............................99 Display cable..................................
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Handling swollen Lithium-ion batteries........................133 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 133 Running the SupportAssist Pre-Boot System Performance Check.............. 134 Built-in self-test (BIST)..............................134 M-BIST..................................134 LCD Power rail test (L-BIST)..........................135 LCD Built-in Self Test (BIST)..........................135 System-diagnostic lights..............................135 Recovering the operating system..........................136 Real-Time Clock (RTC Reset)............................
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.
ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. After working inside your computer About this task NOTE: Leaving stray or loose screws inside your computer may severely damage your computer.
Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ●...
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Table 1. Screw list (continued) Component Screw type Quantity Screw image M2x3.5 Base cover M2.5x7 M2x4 M2.5x6.5 (captive screws) Wi-Fi I/O board M2.5x5 WLAN card M2x3.5 WWAN card M2x3.5 Dock I/O port M2.5x5 LED board M2x3.5 Left I/O board M2x3.5 Speakers M2x3.5 M2.5x6, T8...
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Table 1. Screw list (continued) Component Screw type Quantity Screw image System board M2.5x5 M2x3.5 #4-40x6.5 Right Type-C daughterboard M2x3.5 Left Type-C daughterboard M2x3.5 Power button board M2.5x5 M2x3.5 Power button board with finger M2x3.5 print reader Display assembly M3x7, T8 6 (yellow) M2.5x7 M2.5x5...
Table 1. Screw list (continued) Component Screw type Quantity Screw image Touchpad buttons M2x3.5 Major components of Latitude 5430 Rugged The following image shows the major components of Latitude 5430 Rugged. Removing and installing components...
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1. Base cover 2. Rigid handle 3. Memory module 4. Left Type-C daughterboard 5. Heat-sink 6. Fan 7. Left I/O board 8. System board Removing and installing components...
21. WWAN module NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: Latitude 5430 Rugged can accommodate two hot-swap capable batteries (Primary and optional). The installation procedure of the primary and optional battery are identical. NOTE: BIOS displays a Battery error when non-Latitude 5430 Rugged batteries are used.
Steps 1. Align the pins on the battery with the connector on the system. NOTE: Ensure that the metal pin of the battery is aligned in place. 2. Place the battery into the battery bay until it clicks into place. 3.
Steps 1. Remove the (M2x4) screw on the SSD door latch cover. 2. Push the SSD latch and lift the SSD door. 3. Push the carrier latch to release the SSD carrier. 4. Pull the mylar tape to lift the SSD carrier of the computer. 5.
3. Verify if the storage device is installed correctly: a. Turn on or restart your computer. b. Press F2 when the Dell logo is displayed on the screen to enter the system setup (BIOS) program. NOTE: A list of storage devices are displayed under the System Information in the General group.
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About this task The following images indicate the location of the primary solid state drive and provide a visual representation of the removal procedure. Removing and installing components...
Steps 1. Remove the (M2x4) screw on the SSD door latch cover. 2. Push the SSD latch and lift the SSD door. 3. Push the carrier latch to release the SSD carrier. 4. Pull the mylar tape to lift the SSD carrier of the computer. 5.
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3. Verify if the storage device is installed correctly: a. Turn on or restart your computer. b. Press F2 when the Dell logo is displayed on the screen to enter the system setup (BIOS) program. NOTE: A list of storage devices are displayed under the System Information in the General group.
Passive stylus Removing the stylus Prerequisites 1. Follow the procedure in before working inside your computer. About this task The following images indicate the location of the stylus and provide a visual representation of the removal procedure. Steps 1. Slide the stylus out using the groove on the stylus pen. NOTE: Avoid pulling the stylus with the stretchable thread.
Steps 1. Slip the stylus through the hole to create a knot that holds the tether to the chassis. 2. Insert the stylus into the slot on the system. NOTE: When not in use, avoid hanging the stylus that is detached from its groove. Next steps 1.
Steps 1. Remove the two (M3.5x9) screws that secure the handle to the system. 2. Remove the handle from the system. Installing the handle Prerequisites NOTE: The handle screw is part of the handle assembly and cannot be ordered separately. If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1. Align the handle and the screw holes on the system. 2. Replace the two (M3.5x9) screws to secure the handle to the system. Next steps 1. Follow the procedure in after working inside your computer. Keyboard Removing the keyboard (rubberized) Prerequisites 1.
Steps 1. Remove the four (M2.5x4) screws that secure the keyboard and pry at the bottom edge of the keyboard. 2. Pry the keyboard from the front and then round the sides before flipping it 90° to incline over the touchpad. 3.
Steps 1. Place the keyboard on the system chassis. 2. Connect the keyboard and backlight flexible printed cables to the connectors on the system board. Adhere the keyboard and backlight flexible printed cable with kapton tapes to the connectors. 3. Replace the four (M2x3.5) screws that secure the keyboard cover to the system chassis. 4.
Steps 1. Remove the six (M2.5x4) screws that secure the keyboard and pry at the bottom edge of the keyboard. 2. Pry the keyboard from the front and then round the sides before flipping it 90° to incline over the touchpad. 3.
Steps 1. Place the keyboard on the system chassis. 2. Connect the keyboard and backlight flexible printed cables to the connectors on the system board. Adhere the keyboard and backlight flexible printed cable with kapton tapes to the connectors. 3. Replace the four (M2x3.5) screws that secure the keyboard cover to the system chassis. 4.
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Steps 1. Remove the 22 (M2.5x7) and six (M2x4) screws that secure the base cover to the system chassis. Removing and installing components...
2. Remove the two (M2x4) screws that secure the battery cable cover to the system chassis. 3. Disconnect the left and right battery cables from the connectors on the system board. 4. Lift the base cover from the system chassis. Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1. Place the base cover on the system chassis. 2. Connect the left and right battery cables to the connectors on the system board. 3. Replace the two (M2x4) screws that secure the battery cable cover to the system chassis. 4.
Steps 1. Disconnect the coin-cell battery cable from the system board. 2. Peel the coin-cell battery off the system chassis. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the installation procedure.
Steps 1. Adhere the coin-cell battery to the slot on the system chassis. 2. Connect the coin-cell battery cable to the connector on the system board. Next steps 1. Install the base cover. 2. Install the primary M.2 2280 solid state drive primary M.2 2230 solid state drive.
Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the fan and provides a visual representation of the installation procedure. Steps 1.
Steps 1. Disconnect the WLAN, WWAN, and GPS antennas from the Wi-Fi I/O board. Table 2. Cable connectors on Latitude 5430 Rugged Cable number Antenna WWAN antenna on Wi-Fi I/O board WWAN antenna on Wi-Fi I/O board WWAN antenna on Wi-Fi I/O board...
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3. Replace the two (M2.5x5) screws that secure the Wi-Fi I/O board to the system board. 4. Connect the WLAN, WWAN, and GPS antennas to the Wi-Fi I/O board. Table 3. Cable connectors on Latitude 5430 Rugged Cable number Antenna...
WLAN card Removing the WLAN card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the battery. 3. Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 4. Remove the base cover.
Table 4. Connectors on the wireless card Antenna Cable Color Main (white triangle) White (cable number 13) Auxiliary (black triangle) Black (cable number 3) 4. Slide and remove the WLAN card from the WLAN card slot. Installing the WLAN card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Table 5. Connectors on the wireless card Antenna Cable Color Main (white triangle) White (cable number 13) Auxiliary (black triangle) Black (cable number 3) 3. Place the WLAN card holder on the WLAN card. 4. Replace the (M2x3.5) screw to secure the WLAN card holder to the WLAN card. Next steps 1.
Steps 1. Remove the (M2x3.5) screw that secures the WWAN card holder to the system board. 2. Remove the WWAN card holder. 3. Disconnect the antenna cables from the WWAN card. Table 6. Connectors on the WWAN card Antenna Cable Color Main (white triangle) - ANT1 Orange (cable number 7) Main (white triangle) - ANT3...
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4. Replace the (M2x3.5) screw that secures the WWAN card holder to the system board. NOTE: For instructions on how to find your computer's IMEI (International Mobile Station Equipment Identity) number, see the knowledge base article 000143678 at https://www.dell.com/support/. Removing and installing components...
Next steps 1. Install the base cover. 2. Install the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 3. Install the battery. 4. Follow the procedure in after working inside your computer. Dock I/O board Removing the dock I/O board Prerequisites 1.
Steps 1. Disconnect the GPS, WWAN, and WLAN antennas from the dock I/O board. Table 8. Connectors on the dock I/O board Cable number Antenna GPS antenna on dock I/O board WWAN antenna on dock I/O board WLAN antenna on dock I/O board 2.
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Steps 1. Place the dock I/O board and connect the dock I/O flexible printed cable to the system board. NOTE: Adhere the dock I/O flexible printed cable with kapton tapes to the connector. 2. Flip the dock I/O board and replace the (M2.5x5) screw that secures it to the system board. 3.
6. Follow the procedure in after working inside your computer. LED board Removing the LED board Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the battery. 3. Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive.
Steps 1. Place the LED board and replace the two (M2x3.5) screws that secure the LED board to the system chassis. 2. Connect the LED cable to the connector on the system board. Adhere the LED flexible printed cable with kapton tapes to the connector. Next steps 1.
Steps 1. Disconnect the speaker cable and peel the adhesive on the left I/O board. 2. Remove the two (M2x3.5) screws that secure the left I/O board to the system chassis. 3. Flip the left I/O board and disconnect the flexible printed cable to remove the left I/O board. Installing the left I/O board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1. Place the left I/O board and connect the flexible printed cable to its connector. 2. Flip the left I/O board and replace the two (M2x3.5) screws to secure it to the system chassis. 3. Adhere the adhesive on the left I/O board and connect the speaker cable. Next steps 1.
Steps 1. Disconnect the speaker cable from the connector on the left I/O board and unroute the cable from the routing channel. 2. Remove the two (M2x3.5) and two (M2.5x6, T8) epoxy screws that secure the speakers to the system chassis. 3.
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Steps 1. Place the speakers on the system chassis. 2. Replace the two (M2x3.5) and two (M2.5x6, T8) epoxy screws to secure the speakers to the system chassis. 3. Route the cable using the routing channel and connect the speaker cable to the connector on the left I/O board. Next steps 1.
Secondary daughterboard Removing the secondary daughterboard Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the battery. 3. Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 4. Remove the base cover.
5. Lift the secondary daughterboard from the system chassis. Installing the secondary daughterboard Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the secondary daughterboard and provides a visual representation of the installation procedure.
Next steps 1. Install the base cover. 2. Install the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 3. Install the battery. 4. Follow the procedure in after working inside your computer. Heat sink Removing the heat-sink Prerequisites 1.
Installing the heat-sink Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the heat-sink and provides a visual representation of the installation procedure. Steps 1.
3. Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 4. Remove the base cover. 5. Remove the Wi-Fi I/O board. 6. Remove the WLAN. 7. Remove the dock I/O board. About this task The following images indicate the location of the heat-sink and provide a visual representation of the removal procedure. Steps 1.
Steps 1. Align the heat-sink screw holes with the system board and place it on the system chassis. 2. Replace the four (M2x6) and three (M2x3.5) screws (in sequential order, 1->2->3->4->5->6->7) to secure the heat-sink to the system board. Next steps 1.
Steps 1. Peel the adhesive tape and unroute the cables from the routing channels on the system chassis. 2. Disconnect the rear I/O flat printed cable and remove the two (M2.5x5) screws that secure the rear I/O board to the system board.
Steps 1. Replace the two (M2.5x5) screws to secure the rear I/O board to the system board and connect the rear I/O flat printed cable. Adhere the rear I/O flat printed cable with kapton tapes to the connector. 2. Route the cables using the routing channels on the system chassis and adhere the adhesive tape on the rear I/O board. Next steps 1.
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Steps NOTE: The following epoxy screw locations will require additional focus. These screws are difficult to remove and there may be damage during the removal process. To prevent damage to the screws and surrounding plastics, please use the correct screwdriver for each screw type. Remove the two epoxy cap (4-40x6.5) screws that secure the serial RS-232 port to the system chassis.
3. Remove the four (M2x3.5) screws that secure the cable cover to the system board. 4. Remove the screw (M2x3.5) that secures the Type-C cable cover to the system board. 5. Disconnect the right and left Type-C cables from their connectors on the system board. 6.
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Steps CAUTION: Ensure I/O flat printed cable is connected to the system board before proceeding to the next step. Connect the left I/O flat printed cable connector to the system board. 2. Flip the system board and replace the nine (M2.5x5) screws that secure the system board to the system chassis. 3.
Next steps 1. Install the heat-sink (UMA) heat-sink (discrete). 2. Install the fan. 3. Install the rear I/O board. 4. Install the dock I/O board. 5. Install the WWAN card. 6. Install the WLAN card. 7. Install the Wi-Fi I/O board.
Steps 1. Pulling the release lever on one side and insert the pry bar into the sponge and then slightly rotate to release the sponge. NOTE: The removal procedure for the release lever on the other side is identical. 2. Remove the memory module from the memory module slot. NOTE: Remove the rubber sponges attached on the system board.
Steps NOTE: Replace the new rubber sponges before replacing the memory module. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle. 3. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.
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2. Remove the battery. 3. Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 4. Remove the keyboard. 5. Remove the base cover. 6. Remove the fan. 7. Remove the heat-sink (UMA) heat-sink (discrete). 8. Remove the Wi-Fi I/O board.
Installing the right Type-C daughterboard Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the right Type-C daughterboard and provides a visual representation of the installation procedure.
6. Install the Wi-Fi I/O board. 7. Install the heat-sink (UMA) heat-sink (discrete). 8. Install the fan. 9. Install the base cover. 10. Install the keyboard. 11. Install the primary M.2 2280 solid state drive primary M.2 2230 solid state drive.
Steps 1. Remove the (M2x3.5) screw that secures the flat printed cable holder to the left Type-C daughterboard. 2. Disconnect the flat printed cable from its connector on the left Type-C daughterboard. 3. Disconnect the daughterboard cable from its connector on the left Type-C daughterboard. 4.
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Steps 1. Place the left Type-C daughterboard on the system chassis. 2. Replace the four (M2x3.5) screws to secure the left Type-C daughterboard to the system chassis. 3. Connect the daughterboard cable to its connector on the left Type-C daughterboard. 4.
Power-button board Removing the power button board Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the battery. 3. Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 4. Remove the keyboard. 5.
Steps 1. Remove the four (M2.5x5) screws that secure the power button board bracket to the system chassis. 2. Lift the power button board bracket from the system chassis. 3. Remove the three (M2x3.5) screws that secure the power button board the system chassis. 4.
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Steps 1. Place the power button board on the system chassis. Adhere the power-button flat printed cable with kapton tape to the connector. 2. Replace the three (M2x3.5) screws that secure the power button board the system chassis. 3. Place the power button board bracket on the system chassis. 4.
12. Install the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 13. Install the battery. 14. Follow the procedure in after working inside your computer. Power button with fingerprint reader Removing the power button board with fingerprint reader Prerequisites 1.
Steps 1. Disconnect the fingerprint reader cable from its connector on the power button board. 2. Remove the three (M2x3.5) screws that secure the power button with fingerprint reader bracket to the system chassis. 3. Lift the power button with fingerprint reader bracket off the power button with fingerprint-reader board. 4.
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Steps 1. Place the power button with fingerprint-reader board on the system chassis. 2. Place the power button with fingerprint reader bracket on the fingerprint-reader board. 3. Replace the three (M2x3.5) screws that secure the power button with fingerprint reader bracket to the system chassis. 4.
13. Install the battery. 14. Follow the procedure in after working inside your computer. Display assembly Removing the display assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the battery. 3. Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive.
Steps 1. Remove the two (M3x7, T8) epoxy screws and two (M2.5x5) screws that secure the hinge covers to the system chassis and open the display. 2. Remove the two (M2.5x7) screws that secure the left/right hinge covers to the system chassis. 3.
Steps 1. Replace the four (M3x7, T8) epoxy screws that secure the display assembly to the system chassis and close the lid. 2. Replace the two (M2.5x7) screws that secure the left/right hinge covers to the system chassis. 3. Replace the two (M3x7, T8) epoxy screws and two (M2.5x5) screws that secure the hinge covers to the system chassis. Next steps 1.
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5. Remove the base cover. 6. Remove the Wi-Fi I/O board. 7. Remove the WLAN card. 8. Remove the WWAN card. 9. Remove the dock I/O board. 10. Remove the rear I/O board. 11. Remove the fan. 12. Remove the heat-sink (UMA) heat-sink (discrete).
Steps 1. Remove the 4 (M2.5x6, T8) epoxy yellow screws that secure the display bezel to the display assembly. 2. Close the lid and in sequential order, remove the 11 (M2.5x6, T8) blue screws that secure the display bezel to the display assembly.
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Steps 1. Connect the touch cable to its connector on the touch screen board. 2. Connect the eDP cable to its connector on the LCD module and flip the display bezel on the display assembly. 3. Align the display bezel with the display assembly. Gently snap the display bezel into place. 4.
Camera Removing the camera Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the battery. 3. Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 4. Remove the keyboard. 5. Remove the base cover.
About this task The following image indicates the location of the camera and provides a visual representation of the installation procedure. Steps 1. Place the camera module on the display panel and connect the eDP cable on the camera module. 2.
6. Remove the fan. 7. Remove the heat-sink (UMA) heat-sink (discrete). 8. Remove the Wi-Fi I/O board. 9. Remove the WLAN card. 10. Remove the WWAN card. 11. Remove the dock I/O board. 12. Remove the rear I/O board. 13. Remove the system board.
Steps 1. Align the left hinge and replace the two (M3x7, T8) and (M3x5, T8) epoxy screws to secure the left hinge to the display assembly. 2. Align the right hinge and replace the two (M3x7, T8) and (M3x5, T8) epoxy screws to secure the right hinge to the display assembly.
5. Remove the base cover. 6. Remove the fan. 7. Remove the heat-sink (UMA) heat-sink (discrete). 8. Remove the Wi-Fi I/O board. 9. Remove the WLAN card. 10. Remove the WWAN card. 11. Remove the dock I/O board. 12. Remove the rear I/O board.
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About this task The following image indicates the location of the display cable and provides a visual representation of the installation procedure. Steps Adhere the adhesive tape to the eDP cable and to the display cover. Next steps 1. Install the display hinges.
Display panel Removing the display panel Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the battery. 3. Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. 4. Remove the keyboard. 5.
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Figure 2. Non-Touch screen - Full antenna Figure 3. Non-Touch screen - WLAN Steps After performing the preceding steps, you are left with the display panel. Removing and installing components...
Installing the display panel Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display panel and provides a visual representation of the installation procedure. Figure 4.
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Figure 5. Non-Touch screen - Full antenna Figure 6. Non-Touch screen - WLAN Steps After performing the succeeding steps, you are left with the display panel. Removing and installing components...
Next steps 1. Install the display cable. 2. Install the display hinges. 3. Install the camera. 4. Install the display bezel. 5. Install the display assembly. 6. Install the system board. 7. Install the heat-sink (UMA) heat-sink (discrete). 8. Install the fan. 9.
Steps After performing the preceding steps, you are left with the display back cover. Installing the display back cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display back cover and provides a visual representation of the installation procedure.
Steps After performing the succeeding steps, you are left with the display back cover. Next steps 1. Install the display cable. 2. Install the display hinges. 3. Install the camera. 4. Install the display bezel. 5. Install the display assembly. 6.
● Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. ● Remove the base cover. ● Remove the board. ● Remove the left I/O board. ● Remove the speakers. ● Remove the secondary daughterboard. ● Remove the display assembly.
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About this task The following image indicates the location of the touchpad and provides a visual representation of the installation procedure. Steps NOTE: Remove the adhesive residue. Reapply the glue in between the top case and palm-rest to keep the chassis waterproof.
Touchpad buttons Removing the touchpad buttons Prerequisites ● Follow the procedure in before working inside your computer. ● Remove the battery. ● Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. ● Remove the keyboard. ●...
Installing the touchpad buttons Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the touchpad buttons and provides a visual representation of the installation procedure.
Palmrest assembly Removing the palmrest assembly Prerequisites ● Follow the procedure in before working inside your computer. ● Remove the battery. ● Remove the primary M.2 2280 solid state drive primary M.2 2230 solid state drive. ● Remove the keyboard. ●...
Installing the palmrest assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the palmrest assembly and provides a visual representation of the installation procedure.
Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Drivers and downloads...
BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.
Depending on your system and its installed devices, the items that are listed in this section may or may not appear. Table 11. System setup options—System information menu Overview Latitude 5430 Rugged BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the system.
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Table 11. System setup options—System information menu (continued) Overview Processor L3 Cache Displays the processor L3 Cache size. Microcode Version Displays the microcode version. Intel Hyper-Threading Capable Displays whether the processor is Hyper-Threading (HT) capable. 64-Bit Technology Displays whether 64-bit technology is used. Memory Information Memory Installed Displays the total system memory installed.
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By default, the Video/Power only on Type-C Ports option is disabled. Type-C Dock Override Enables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock override is enabled, the Video/Audio/Lan submenu is activated.
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Table 13. System setup options—Integrated Devices menu (continued) Integrated Devices Type-C Dock Lan Enable or disable the usage of LAN on Dell Dock external ports. By default, the Lan option is enabled. Miscellaneous Devices Enable or disable Fingerprint Reader device.
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Table 15. System setup options—Display menu (continued) Display By default, the option is enabled. Full Screen Logo Enable or disable full screen logo. By default, the option is not enabled. Limit Panel Brightness to 50% Enable or disable the panel brightness limit to 50%. By default, the option is not enabled.
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By default, the Optimized option is enabled. USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock will wake the system from Standby, Hibernate, and Power Off. By default, the Wake on Dell USB-C Dock option is enabled.
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Table 18. System setup options—Security menu Security TPM 2.0 Security TPM 2.0 Security On Allows you to enable or disable TPM visibility to operating system. By default, the TPM 2.0 Security On option is enabled. Attestation Enable Enables to control whether the Trusted Platform Module (TPM) Endorsement Hierarchy is available to the operating system.
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By default, the option is disabled. Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is disabled. BIOS setup...
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Dell Auto operating system Recovery Controls the automatic boot flow for SupportAssist System Resolution Console Threshold and for Dell operating system Recovery Tool. By default, the threshold value is set to 2. Table 21. System setup options—System Management menu System Management Service Tag Displays the Service Tag of the system.
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Table 21. System setup options—System Management menu (continued) System Management By default OFF option is disabled. USB Provision Enable USB Provision Intel AMT can be provisioned using the local provisioning file using a USB storage device. By default OFF option is disabled. Table 22.
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Table 23. System setup options—Pre-boot Behavior menu (continued) Pre-boot Behavior By default, the Passthrough MAC Address option is enabled. Table 24. System setup options—Virtualization menu Virtualization Intel Virtualization Technology Enable Intel Virtualization Technology When enabled, the system will be able to run a Virtual Machine Monitor (VT) (VMM).
Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model.
One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.
● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery to flash the BIOS Perform the following steps to perform the BIOS update flash process from the F12 menu: CAUTION: Do not turn off the computer during the BIOS update process.
Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.
● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
Running the SupportAssist Pre-Boot System Performance Check Steps 1. Turn on your computer. 2. As the computer boots, press the F12 key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. 4. Click the arrow at the bottom left corner.
LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.
It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
For more information about performing a hard reset, see the knowledge base article https://www.dell.com/ support/kbdoc/000130881 at www.dell.com/support. Using Non-Latitude 5430 Rugged batteries Use Latitude 5430 Rugged batteries. Non-Latitude 5430 Rugged batteries are not supported, and the following BIOS error is displayed. Troubleshooting...
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 30. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...