Related Manuals for Dell OptiPlex 5060 Micro
Summary of Contents for Dell OptiPlex 5060 Micro
- Page 1 Dell OptiPlex 5060 Micro Service Manual Regulatory Model: D02T Regulatory Type: D02T001...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
-
Page 3: Table Of Contents
Contents 1 Working on your computer..........................5 Safety instructions................................5 Turning off your computer — Windows 10........................5 Before working inside your computer..........................5 After working inside your computer..........................6 2 Technology and components..........................7 Processors...................................7 DDR4....................................7 DDR4 Details................................. 7 Memory Errors................................8 USB features..................................8 USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)...................... - Page 4 Installing coin cell battery............................40 System board..................................41 Removing system board.............................41 Installing system board.............................. 44 4 Troubleshooting............................48 Enhanced Pre-Boot System Assessment — ePSA diagnostics................48 Running the ePSA Diagnostics..........................48 Diagnostics..................................48 Diagnostic error messages............................. 50 System error messages..............................53 5 Getting help..............................55 Contacting Dell.................................55 Contents...
-
Page 5: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 6: After Working Inside Your Computer
Turn off your computer. Disconnect all network cables from the computer. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board. -
Page 7: Technology And Components
Technology and components This chapter details the technology and components available in the system. Topics: • Processors • DDR4 • USB features • USB Type-C • HDMI 2.0 • Advantages of DisplayPort over USB Type-C Processors OptiPlex 5060 systems are shipped with Intel 8th generation-Coffee Lake chipset and core processor technology. NOTE: The clock speed and performance varies depending on the workload and other variables. -
Page 8: Memory Errors
Figure 1. Notch difference Increased thickness DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers. Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. -
Page 9: Usb 3.0/Usb 3.1 Gen 1 (Superspeed Usb)
Table 1. USB evolution Type Data Transfer Rate Category Introduction Year USB 3.0/USB 3.1 Gen 1 5 Gbps Super Speed 2010 USB 2.0 480 Mbps High Speed 2000 USB 3.1 Gen 2 10 Gbps Super Speed 2013 USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB) For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. -
Page 10: Applications
With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) —... -
Page 11: Usb Type-C
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7, SuperSpeed support would trickle down to Vista. -
Page 12: Thunderbolt Icons
Figure 4. Thunderbolt 1 and Thunderbolt 3 Thunderbolt 1 and Thunderbolt 2 (using a miniDP connector) Thunderbolt 3 (using a USB Type-C connector) Thunderbolt 3 over Type-C Thunderbolt 3 brings Thunderbolt to USB Type-C at speeds up to 40 Gbps, creating one compact port that does it all - delivering the fastest, most versatile connection to any dock, display or data device like an external hard drive. -
Page 13: Hdmi 2.0
HDMI 2.0 This topic explains the HDMI 2.0 and its features along with the advantages. HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or video monitor, such as a digital TV (DTV). -
Page 14: Removing And Installing Components
Removing and installing components Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips # 1 screwdriver • Small plastic scribe • Hex screwdriver Screw size list Table 2. OptiPlex MFF Component Screw type Quantity Image... -
Page 15: Micro Motherboard Layout
Micro motherboard layout Micro form factor board components HDD connector Coin cell battery Clear COMS/Password/Service Mode Jumper Video connector (HDMI/ DP/ VGA) Type C connector Keyboard and mouse serial port connector CPU socket connector CPU fan connector Internal speaker connector Memory slots M.2 WLAN connector Clear COMS/Password/Service Mode Jumper... - Page 16 b Slide the side cover towards the front of the system and lift the cover to remove from the system. Removing and installing components...
-
Page 17: Installing Side Cover
Installing side cover To install the side cover: Place the side cover on the system. b Slide the cover towards the back of the system to install it. Removing and installing components... - Page 18 Replace the thumbscrew to secure the cover to the system. Removing and installing components...
-
Page 19: Hard Drive Assembly-2.5 Inch
Follow the procedure in After working inside your computer. Hard drive assembly—2.5 inch Removing 2.5–inch hard drive assembly Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the drive assembly: Press the blue tabs on both sides of the hard drive assembly [1]. b Push the hard drive assembly to release it from the system. -
Page 20: Removing The 2.5-Inch Drive From The Drive Bracket
Removing the 2.5–inch drive from the drive bracket Follow the procedure in Before Working Inside Your Computer. Remove the: Side cover 2.5 inch hard drive assembly To remove the drive bracket: Pull one side of the drive bracket to disengage the pins on the bracket from the slots on the drive [1] and lift the drive [2]. Removing and installing components... -
Page 21: Installing The 2.5 Inch Hard Drive Into The Drive Bracket
Installing the 2.5 inch hard drive into the drive bracket Align and insert the pins on the drive bracket with the slots on one side of the drive. Flex the other side of the drive bracket, and align and insert the pins on the bracket into the drive. Install the: 2.5 inch hard drive assembly Side cover... -
Page 22: Heat Sink Blower
Heat sink blower Removing heat sink blower Follow the procedure in Before working inside your computer. Remove the Side cover. To remove the heat sink blower: Press the blue tabs on both sides of the heat sink blower [1]. b Slide and lift the heat sink blower to release it from the system. Turn the heat sink blower over to remove it from the system [2]. -
Page 23: Installing Heat Sink Blower
Installing heat sink blower To install the heat sink blower: Connect the speaker cable and heat sink blower cable to the connectors on the system board. Removing and installing components... -
Page 24: Speaker
b Place the heat sink blower on the system and slide until it clicks into place. Install the Side cover. Follow the procedure in After working inside your computer. Speaker Removing speaker Follow the procedure in Before working inside your computer. -
Page 25: Installing Speaker
Installing speaker To install the speaker: Align the slots on the speaker with the slots on the heat sink blower [1]. b Replace the two (M2.5X4) screws to secure the speaker to the heat sink blower [2]. Route the speaker cable through the retention hooks on the heat sink blower [3]. Removing and installing components... -
Page 26: Memory Modules
Install the: Heat sink blower Side cover Follow the procedure in After working inside your computer. Memory modules Removing memory module Follow the procedure in Before working inside your computer. Remove the: Side cover Heat sink blower To remove the memory module: Pull the securing clips from the memory module until the memory module pops up [1]. -
Page 27: Installing Memory Module
Installing memory module To install the memory module: Align the notch on the memory module with the tab on the memory module connector. b Insert the memory module into the memory module socket [1] and press it until it clicks into place [2]. Removing and installing components... -
Page 28: Heat Sink
Install the: Heat sink blower Side cover Follow the procedure in After working inside your computer. Heat sink Removing heat sink Follow the procedure in Before working inside your computer. Remove the: Side cover 2.5 inch hard drive assembly Heat sink blower To remove the heat sink: Loosen the four (M3) captive screws that secure the heat sink to the system [1]. -
Page 29: Installing Heat Sink
Installing heat sink To install the heat sink: Place the heat sink on the processor [1]. b Tighten the four (M3) captive screws to secure the heat sink to the system board [2]. Removing and installing components... -
Page 30: Processor
Install the: Heat sink blower 2.5–inch hard drive assembly Side cover Follow the procedure in After working inside your computer. Processor Removing processor Follow the procedure in Before Working Inside Your Computer. Remove the: Side cover 2.5 inch hard drive assembly Heat sink blower Heat sink To remove the processor:... -
Page 31: Installing Processor
NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor to avoid damage to the processor contacts. Touch only the side edges of the processor. Installing processor To install the processor: Align the processor with the socket keys. -
Page 32: Wlan Card
Install the: Heat sink Heat sink blower 2.5–inch hard drive assembly Side cover Follow the procedure in After working inside your computer. WLAN card Removing the WLAN card Follow the procedure in Before working inside your computer. Remove the: Side cover 2.5 inch hard drive assembly To remove the WLAN card: Remove the single (M2X3.5) screw that secures the plastic tab to the WLAN card [1]. -
Page 33: Installing The Wlan Card
Installing the WLAN card To install the WLAN card: Insert the WLAN card into the connector on the system board [1]. b Connect the WLAN antenna cables to the connectors on the WLAN card [2]. Place the plastic tab to secure the WLAN cables [3]. d Replace the single (M2X3.5) screw to secure the plastic tab to the WLAN card [4]. -
Page 34: M.2 Pcie Ssd
Install the: 2.5 inch hard drive assembly Side cover Follow the procedure in After working inside your computer. M.2 PCIe SSD Removing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also. Follow the procedure in Before working inside your computer. -
Page 35: Installing The M.2 Pcie Ssd
Installing the M.2 PCIe SSD NOTE: The instructions are applicable to M.2 SATA SSD also. To install M.2 PCIe SSD: Insert the M.2 PCIe SSD to the connector in the system board [1]. b Replace the single (M2X3.5) screw that secures the M.2 PCIe SSD to the system board [2]. Removing and installing components... -
Page 36: Optional Module
Install the: 2.5 inch hard drive assembly Side cover Follow the procedure in After working inside your computer. Optional module Removing optional module Follow the procedure in Before working inside your computer. Remove the : Side cover 2.5 inch hard drive assembly To remove the optional card: Disconnect the optional-card cable from the connector on the system board [1]. - Page 37 Pull and lift the optional card away from the system. Removing and installing components...
-
Page 38: Installing Optional Module
Installing optional module To install the optional card: Place and align the optional card to its place in the system. b Replace the four screws to secure the optional card to the system chassis [1,2] Connect the optional card cable to the connector in the system board [3]. Removing and installing components... -
Page 39: Coin-Cell Battery
Install the: Side cover 2.5 inch hard drive assembly Follow the procedure in After working inside your computer. Coin-cell battery Removing coin cell battery Follow the procedure in Before working inside your computer. Remove the: Side cover Optional module To remove the coin cell battery: Press the release latch until the coin cell battery pops out [1]. -
Page 40: Installing Coin Cell Battery
Installing coin cell battery To install the coin cell battery: Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector on the system board [1]. b Press the battery into the connector until it locks into place [2]. -
Page 41: System Board
Install the Side cover Optional module Follow the procedure in After working inside your computer. System board Removing system board Follow the procedure in Before working inside your computer. Remove the: Side cover 2.5 hard drive assembly Heat sink blower WLAN M.2 PCIe SSD Memory module... - Page 42 b Lift the HDD caddy support away from the system board [2]. To remove the system board: Remove the two (M3x4) screws [1] and three (6-32x5.4) screws [2] that secure the system board to the system. Removing and installing components...
- Page 43 b Lift the system board to disengage the connectors from the back of the computer [1]. Slide the system board away from the computer [2]. Removing and installing components...
-
Page 44: Installing System Board
Installing system board To install the system board: Hold the system board by its edges and angle it towards the back of the system. b Lower the system board into the system until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the system [1,2]. - Page 45 Replace the two (M3x4) screws [1] and three (6-32x5.4) screws [2] to secure the system board to the system. Removing and installing components...
- Page 46 d Place the HDD caddy support on the system board [1]. Replace the screw that secures the HDD caddy support to the system board [2]. Removing and installing components...
- Page 47 Install the: Processor Heat sink Memory module Optional module M.2 PCIe SSD WLAN Heat sink blower 2.5 inch hard drive assembly Side cover Follow the procedure in After working inside your computer. Removing and installing components...
-
Page 48: Troubleshooting
The items detected are listed and will be tested If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. To run a diagnostic test on a specific device Press Esc and click Yes to stop the diagnostic test. - Page 49 However, if the computer fails the POST, the computer emits a series of LED codes during the start-up. The system LED is integrated on the Power button. The following table shows different light patterns and what they indicate. Table 3. Power LED summary Amber LED state White LED state System state...
-
Page 50: Diagnostic Error Messages
One or more memory modules may be faulty or improperly seated. Reinstall the memory modules or, if necessary, replace them. DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. - Page 51 Shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
- Page 52 KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN...
-
Page 53: System Error Messages
The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell. TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP The time or date stored in the system setup program does not PROGRAM match the system clock. - Page 54 System message Description out of range may or may not indicate a potential hard drive problem Troubleshooting...
-
Page 55: Getting Help
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.