Related Manuals for Dell Latitude 3445 Chromebook
Summary of Contents for Dell Latitude 3445 Chromebook
- Page 1 Latitude 3445 Chromebook Owner's Manual Regulatory Model: P183G Regulatory Type: P183G001 June 2023 Rev. A01...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Top......................................7 Front....................................... 8 Bottom....................................9 Service Tag................................... 9 Battery charge and status light .............................10 Chapter 2: Set up your Latitude 3445 Chromebook...............11 Chapter 3: Specifications of Latitude 3445 Chromebook..............12 Dimensions and weight..............................12 Processor..................................... 12 Chipset....................................13 Operating system................................13 Memory....................................13... - Page 4 After working inside your computer........................26 Recommended tools................................. 26 Screw list.....................................26 Major components of Latitude 3445 Chromebook....................27 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........30 Base cover..................................30 Removing the base cover............................30 Installing the base cover............................34 Solid-state drive................................
- Page 5 Handling swollen rechargeable Li-ion batteries......................88 Chrome Shell (CROSH)..............................88 Recovering the operating system..........................89 Wi-Fi power cycle................................89 Drain residual flea power (perform hard reset)......................89 Chrome OS Pre-Boot Diagnostics ......................... 90 Chapter 9: Getting help and contacting Dell................92 Contents...
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Page 6: Chapter 1: Views Of Latitude 3445 Chromebook
Views of Latitude 3445 Chromebook Right 1. microSD-card slot Reads from and writes to the microSD-card. The computer supports the following card types: ● Micro Secure Digital (mSD) ● Micro Secure Digital High Capacity (mSDHC) ● Micro Secure Digital Extended Capacity (mSDXC) 2. -
Page 7: Top
● Battery error (S0-S5): Blinking Amber, 1 second on/1 second off NOTE: On certain computer models, the power and battery-status light are also used for diagnostics. For more information, see the Troubleshooting section. 1. Power button Views of Latitude 3445 Chromebook... -
Page 8: Front
Provide digital sound input for audio recording, voice calls, and so on. 2. Camera Enables you to video chat, capture photos, and record videos. 3. Camera-status light Turns on when the camera is in use. Views of Latitude 3445 Chromebook... -
Page 9: Bottom
Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Latitude 3445 Chromebook... -
Page 10: Battery Charge And Status Light
Battery charge and status light The following table lists the battery charge and status light behavior of your Latitude 3445 Chromebook. Table 1. Battery charge and status light behavior Power Source LED Behavior System Power State Battery Charge Level AC Adapter... -
Page 11: Chapter 2: Set Up Your Latitude 3445 Chromebook
Chrome OS Support. 3. Locate and install the required apps from the Google Chrome Web Store. For more information on downloading and installing apps on your Chromebook, search in the Knowledge Base Resource at www.dell.com/support. Set up your Latitude 3445 Chromebook... -
Page 12: Chapter 3: Specifications Of Latitude 3445 Chromebook
Specifications of Latitude 3445 Chromebook Dimensions and weight The following table lists the height, width, depth, and weight of your Latitude 3445 Chromebook. Table 2. Dimensions and weight Description Values Height: Front height 18.62 mm (0.74 in.) Rear height 20.20 mm (0.80 in.) Width 323.67 mm (12.74 in.) -
Page 13: Chipset
Chipset The following table lists the details of the chipset supported by your Latitude 3445 Chromebook. Table 4. Chipset Description Values Chipset AMD Mendocino 15 W Processor ● AMD Ryzen 5 7520C ● AMD Ryzen 3 7320C ● AMD Athlon Gold 7220C ●... -
Page 14: External Ports
M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. Wireless module The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Latitude 3445 Chromebook. Table 8. Wireless module specifications Description Values... -
Page 15: Audio
The version of the Bluetooth wireless card may vary depending on the operating system that is installed on your computer. Audio The following table lists the audio specifications of your Latitude 3445 Chromebook. Table 9. Audio specifications Description Values Audio controller... -
Page 16: Media-Card Reader
PCIe NVMe Gen3 x2 256 GB eMMC onboard eMMC 5.1 Up to 128 GB Media-card reader The following table lists the media cards supported by your Latitude 3445 Chromebook. Table 11. Media-card reader specifications Description Values Media-card type microSD-card slot Media-cards supported ●... -
Page 17: Keyboard Special Keys
Mute the speaker Decrease the speaker volume Increase the speaker volume Turn on your Chromebook Camera The following table lists the camera specifications of your Latitude 3445 Chromebook. Table 14. Camera specifications Description Values Number of cameras Specifications of Latitude 3445 Chromebook... -
Page 18: Touchpad
70 mm (2.76 in.) Touchpad gestures For more information about touchpad gestures available on Chromebook, see support.google.com/chromebook. Power adapter The following table lists the power adapter specifications of your Latitude 3445 Chromebook. Table 16. Power adapter specifications Description Values Type... -
Page 19: Battery
Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Latitude 3445 Chromebook. Table 17. Battery specifications Description... -
Page 20: Display
CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption. -
Page 21: Fingerprint Reader (Optional)
Option three Anti-glare vs glossy finish Anti-glare Anti-glare Anti-glare Fingerprint reader (optional) The following table lists the specifications of the optional fingerprint-reader of your Latitude 3445 Chromebook. Table 19. Fingerprint reader specifications Description Values Fingerprint-reader sensor technology Capacitive Fingerprint-reader sensor resolution... -
Page 22: Operating And Storage Environment
Table 22. Hardware security (continued) Hardware security Statement of Non-Volatility Operating and storage environment This table lists the operating and storage specifications of your Latitude 3445 Chromebook. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 23. Computer environment Description... -
Page 23: Chapter 4: Working Inside Your Computer
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance. -
Page 24: Safety Precautions
ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. -
Page 25: Esd Field Service Kit
Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer... -
Page 26: Transporting Sensitive Components
Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. -
Page 27: Major Components Of Latitude 3445 Chromebook
Screw image M2x3 Display assembly M2.5x3.8 Left-display hinge M2.5x3.8 Right-display hinge M2.5x3.8 Display panel M2x2 System board M2x3 M2x1.7 M2x3.5 Major components of Latitude 3445 Chromebook The following image shows the major components of Latitude 3445 Chromebook. Working inside your computer... - Page 28 1. Base cover 2. Heat sink 3. System board 4. Battery 5. Left speaker 6. Palm-rest and keyboard assembly 7. Left hinge 8. Display bezel 9. Display panel 10. Display back cover and antenna assembly 11. Camera module 12. Right hinge Working inside your computer...
- Page 29 19. Solid-state drive shield NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
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Page 30: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)
Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Base cover Removing the base cover Prerequisites... - Page 31 Figure 1. Removing the base cover Removing and installing Customer Replaceable Units (CRUs)
- Page 32 Figure 2. Removing the base cover Figure 3. Removing the base cover Steps 1. Loosen the eight captive screws that secure the base cover to the palm-rest and keyboard assembly. 2. Using a plastic scribe, pry the base cover from the U-shaped indents at the top and continue working on the sides to open the base cover.
- Page 33 Figure 4. Removing the base cover Then continue on by prying the top side and then the left and right sides of the base cover in order to remove it from the computer. Figure 5. Removing the base cover 3. Lift and remove the base cover off the palm-rest and keyboard assembly. 4.
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Page 34: Installing The Base Cover
Installing the base cover About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure. Figure 6. Installing the base cover Figure 7. Installing the base cover Removing and installing Customer Replaceable Units (CRUs) -
Page 35: Solid-State Drive
Figure 8. Installing the base cover Steps 1. Connect the battery cable to the system board. 2. Place the base cover on top of the palm-rest and keyboard assembly. 3. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly. Snap the base cover till it latches into place. -
Page 36: Installing The M.2 2230 Solid-State Drive
2. Remove the base cover. About this task The following image indicates the location of the M.2 2230 solid-state drive and provides a visual representation of the removal procedure. Figure 9. Removing the M.2 2230 solid-state drive Steps 1. Remove the screw (M2x3) that secures the solid-state drive thermal shield to the system board. 2. - Page 37 About this task NOTE: Solid-state drives are fragile. Exercise care when handling the solid-state drive. The following images indicate the location of the M.2 2230 solid-state drive and provides a visual representation of the installation procedure. Figure 10. Installing the M.2 2230 solid-state drive Steps 1.
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Page 38: Wireless Card
Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following images indicate the location of the wireless card and provide a visual representation of the removal procedure. Figure 11. -
Page 39: Installing The Wireless Card
Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the wireless card and provide a visual representation of the installation procedure. Figure 12. -
Page 40: Fan
Table 25. Antenna-cable color scheme (continued) Connectors on the Antenna-cable color Silkscreen marking wireless card Auxiliary Black ▲ (black triangle) 2. Align the notch on the wireless card with the tab on the wireless-card slot on the system board. 3. Slide and insert the wireless card at an angle into the wireless-card slot on the system board. 4. -
Page 41: Installing The Fan
3. Lift the fan off the palm-rest and keyboard assembly. Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the fan and provides a visual representation of the installation procedure. Figure 14. -
Page 42: Chapter 6: Removing And Installing Field Replaceable Units (Frus)
● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. -
Page 43: Installing The Battery
Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following images indicate the location of the battery and provide a visual representation of the removal procedure. Figure 15. Removing the battery Steps 1. -
Page 44: Battery Cable
Figure 16. Installing the battery Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. - Page 45 Figure 17. Removing the battery cable Steps 1. Disconnect the battery cable from the connector on the system board (if not disconnected earlier). 2. Remove the battery cable from the routing guides on the battery. 3. When disconnecting the battery cable from the battery, you must first unlock the connector on the battery by sliding the latch on the connector outwards.
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Page 46: Installing The Battery Cable
Figure 19. Disconnecting the battery cable 4. Lift the battery cable from the connector on the battery. 5. Remove the battery cable from the battery. Installing the battery cable Prerequisites CAUTION: The information in this section is intended for authorized service technicians only. If you are replacing a component, remove the existing component before performing the installation procedure. -
Page 47: Heat Sink
Figure 20. Installing the battery cable Steps 1. Connect the battery cable to the connector on the battery. 2. Align and route the battery cable through the routing guides on the battery. 3. When connecting the battery cable to the battery, you must first lock the connector on the battery by sliding the latch on the connector. -
Page 48: Installing The Heat Sink
Figure 21. Removing the heat sink Steps 1. In reverse sequential order (4 > 3 > 2 > 1) loosen the four captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink CAUTION: The information in this removal section is intended for authorized service technicians only. -
Page 49: Display Assembly
Figure 22. Installing the heat sink Steps 1. Place the heat sink on the system board. 2. Align the screw holes on the heat sink with the screw holes on the system board. 3. In sequential order (1 > 2 > 3 > 4 ) tighten the four captive screws that secure the heat sink to the system board. Next steps 1. - Page 50 Figure 23. Removing the display assembly Figure 24. Removing the display assembly Steps 1. Open the latch and disconnect the display cable from the connector on the system board. 2. Peel the tape that secures the wireless antenna cables to the system board. Removing and installing Field Replaceable Units (FRUs)
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Page 51: Installing The Display Assembly
3. Remove the antenna cables from the routing guides on the palm-rest and keyboard assembly. 4. Turn the computer over and open the display at an angle of 90 degrees. 5. Rotate the computer and place it in a position that allows access to the screws on the display. 6. -
Page 52: Speakers
Figure 26. Installing the display assembly Steps 1. Align the screw holes on the palm-rest assembly with the screw holes on the display hinges. 2. Replace the six screws (M2.5x3.8) that secure the left and right display hinges to the palm-rest assembly. 3. -
Page 53: Installing The Speakers
Figure 27. Removing the speakers Steps 1. Disconnect the fingerprint reader cable (for computers shipped with fingerprint reader), touchpad cable, keyboard cable, and keyboard backlight cable (for computers shipped with keyboard backlight) from the system board. 2. Disconnect the speaker cable from the system board. 3. - Page 54 About this task The following images indicate the location of the speakers and provide a visual representation of the installation procedure. Figure 28. Installing the speakers Steps 1. Using the alignment posts, place the left and right speakers into their slots on the palm-rest and keyboard assembly. 2.
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Page 55: Display Bezel
Figure 29. Installing the speakers 3. Adhere the tapes that secure the speaker cable to the palm-rest and keyboard assembly. 4. Connect the speaker cable to the system board. 5. Connect the fingerprint reader cable (for computers shipped with fingerprint reader), touchpad cable, keyboard cable, and backlight cable (for computers shipped with keyboard backlight) to the system board. - Page 56 Figure 30. Removing the display bezel Steps 1. Carefully pry up the display bezel starting from the recesses on the bottom edge of the display near the left and right hinges. 2. Pry along the outer edge of the display bezel. Work your way around the entire display bezel until the display bezel is separated from the display cover.
- Page 57 Figure 31. Removing the display bezel 3. After prying the edges open, work your way around the outer edge of the left, right, and top sides of the bezel. Figure 32. Removing the display bezel Removing and installing Field Replaceable Units (FRUs)
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Page 58: Installing The Display Bezel
CAUTION: Do not use a scribe or any other objects to pry up the display bezel as indicated in the following image, as the pressure applied on the display panel by the scribe will damage the display panel. 4. Lift the display bezel from the display assembly. NOTE: The display bezel is not reusable and must be replaced with a new bezel anytime it is removed from the computer. - Page 59 Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display bezel and provide a visual representation of the installation procedure. Figure 33. Installing the display bezel Steps 1.
- Page 60 Figure 34. Installing the display bezel 2. Align and place the display bezel on the display assembly. 3. After inserting the bottom side of the bezel on the display back cover, ensure that the display cable and wireless antenna cables are routed through the openings in the corresponding hinge caps. Removing and installing Field Replaceable Units (FRUs)
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Page 61: Display Hinges
4. Gently snap the display bezel into place. Next steps 1. Install the display assembly. 2. Install the wireless card. 3. Install the base cover. 4. Follow the procedure in After working inside your computer. Display hinges Removing the display hinges CAUTION: The information in this removal section is intended for authorized service technicians only. -
Page 62: Installing The Display Hinges
4. Lift and remove the left hinge from the display back cover. Installing the display hinges CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display hinges and provide a visual representation of the installation procedure. -
Page 63: Display Panel
Display panel Removing the display panel CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the wireless card. - Page 64 Figure 38. Removing the display panel Steps 1. Remove the two screws (M2x2) that secure the display panel to the display back cover. 2. Gently flip the top side of the display panel assembly over. NOTE: The display panel is assembled with the display brackets as a single service part. Do not pull the two pieces of elastic tape and separate the brackets from the panel.
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Page 65: Installing The Display Panel
4. Open the latch and disconnect the display cable from the connector on the display panel. 5. Lift the display panel away from the display back cover. Installing the display panel CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. -
Page 66: System Board
Figure 41. Installing the display panel Steps 1. Connect the display cable to the connector on the display panel and close the latch to secure the cable. 2. Adhere the tape that secures the display cable to the display panel. 3. - Page 67 5. Remove the heat sink. 6. Remove the display assembly. About this task The following images indicate the system board connectors. Figure 42. System board connectors 1. Display cable connector 2. Keyboard-backlight cable connector (for computers shipped with keyboard backlight) 3.
- Page 68 Figure 43. Removing the system board Steps 1. Disconnect the speaker cable, fingerprint reader cable (for computers shipped with a fingerprint reader), touchpad cable, keyboard cable, keyboard backlight cable (for computers shipped with keyboard backlight), and fan cable from the system board.
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Page 69: Installing The System Board
Installing the system board CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the system board connectors. Figure 44. - Page 70 Figure 45. Installing the system board Steps 1. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 2. Replace the screw (M2x1.7), three screws (M2x3), and two screws (M2x3.5) that secure the system board to the palm-rest and keyboard assembly.
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Page 71: Camera Module
Camera module Removing the camera module CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the wireless card. -
Page 72: Installing The Camera Module
Steps 1. Carefully pry up the camera module from the recesses at the bottom edge of the camera module. Figure 47. Removing the camera module 2. Peel the tape that is covering the display cable connector. 3. Disconnect the display cable from the camera and lift the camera module from the display back cover. Installing the camera module CAUTION: The information in this installation section is intended for authorized service technicians only. - Page 73 Figure 48. Installing the camera module Steps 1. Align the camera module with the pins on the display back cover. 2. Connect the camera module cable to the connector on the camera module. 3. Adhere the tape that secures the camera cable to the camera. Next steps 1.
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Page 74: Display Cable
Display cable Removing the display cable CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the wireless card. -
Page 75: Installing The Display Cable
Installing the display cable CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display cable and provide a visual representation of the installation procedure. Figure 50. -
Page 76: Display Back Cover And Antenna Assembly
Display back cover and antenna assembly Removing the display back cover and antenna assembly CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. -
Page 77: Installing The Display Back Cover And Antenna Assembly
Installing the display back cover and antenna assembly CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the display back cover and antenna assembly and provide a visual representation of the installation procedure. -
Page 78: Palm-Rest And Keyboard Assembly
Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly CAUTION: The information in this removal section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. -
Page 79: Installing The Palm-Rest And Keyboard Assembly
Steps After performing the pre-requisites, you are left with the palm-rest and keyboard assembly. Installing the palm-rest and keyboard assembly CAUTION: The information in this installation section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the palm-rest and keyboard assembly. - Page 80 10. Follow the procedure in After working inside your computer. Removing and installing Field Replaceable Units (FRUs)
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Page 81: Chapter 7: Software
Your Latitude 3445 Chromebook supports the following operating systems: ● ChromeOS R112 and above Operating system This page contains information about the operating system that is used in Latitude 3445 Chromebook. ChromeOS Figure 55. ChromeOS Chromebooks are powered by the Google Chrome operating system, based on Google's popular Chrome browser. It has been developed to provide a fast, simple, and more secure computing experience for users who spend most of their time online. -
Page 82: Verified Boot
● Easy to learn and use ● Documents, calendar, email, contacts, and tasks available online and offline, and all securely backed-up and synchronized in the cloud. ● Access to the Chrome web app store ● Killer web apps ● The latest Intel Core processors ●... -
Page 83: Disk Partition Map
Disk Partition Map Figure 57. Disk Partition map There are two copies of ChromeOS on disk: an active copy and a backup copy. Each copy consists of a kernel partition and a root file system. The backup copy is updated automatically in the background. Users have to reboot. The partition contains encrypted user data and is also used in the factory for storing test software. -
Page 84: Developer And Recovery Mode
Developer and Recovery mode Table 26. Developer and Recovery mode Developer Mode Recovery Mode ● Used to boot without verification. ● Enables you to reinstall the ChromeOS from a USB drive or SD card. ● Can be turned on using key combination during boot. ●... -
Page 85: View System Information
This page contains all the information about viewing system information for the Dell Chromebook. Latitude 3445 Chromebook does not support Dell BIOS. Hence, there are several ways to check system specifications depending on the information you are searching for. The table below lists some of the most commonly used methods to view system information and specifications. - Page 86 Table 28. View system information (continued) Commands Action and Purpose Screenshot Chrome:// View information such as settings screen resolution options (Device>Display settings), touchpad, and other basic hardware information. Chrome:// View advanced system system information such Google Chrome version, BIOS information, CPU information, memory information, network status, power supply information, and so on.
- Page 87 Table 28. View system information (continued) Commands Action and Purpose Screenshot Chrome://net- View advanced networking internals information. Software...
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Page 88: Chapter 8: Troubleshooting
● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer. -
Page 89: Recovering The Operating System
The following are the steps for running the CROSH diagnostics: Steps 1. Open the Chrome browser. 2. Press <Ctrl> + <Alt> + <T>. 3. Type in the CROSH command for diagnostics. Type help for a list of available commands. Recovering the operating system When your Chromebook's operating system (OS) isn't working properly, you can recover it. -
Page 90: Chrome Os Pre-Boot Diagnostics
Chrome OS Pre-Boot Diagnostics Latitude 3445 Chromebook supports a pre-boot diagnostic feature that enables you to test the memory and/or storage of the Chromebook if it fails to boot into the operating system. To run the diagnostics: 1. Disconnect any devices, such as USB storage devices, from the computer. - Page 91 ● Storage health info - A quick (1 - 2 seconds) way to rule out whether the storage is the cause of the failure. The results will provide a percentage of the lifetime of the storage used. ● Storage self-test (short) - This option enables you to run a quick storage test. ●...
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Page 92: Chapter 9: Getting Help And Contacting Dell
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 29. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com Tips Online help for operating system...