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Dell UltraSharp 38 Service Manual
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Dell UltraSharp 38 Service Manual

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Service Manual–U3824DWB
Version: 01
Date:2022/10/18
- 1 -

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Summary of Contents for Dell UltraSharp 38

  • Page 1 Service Manual–U3824DWB Version: 01 Date:2022/10/18 - 1 -...

  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3  1.1 SAFETY: General Safety ..................3  1.2 SAFETY: General Power Safety ................5  2. Exploded view diagram with list of items ..............6  3. Wiring connectivity diagram ..................8  4. How to connect and disconnect power cable/ connectivity cable ......9  5.

  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment:  Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement. Do not use AC powered equipment during an electrical storm. Battery powered devices may ...

  • Page 5: Safety: General Power Safety

    If your equipment uses an AC adapter:  Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion.  NOTE: Refer to your system rating label for information on the proper adapter model approved for use with your device.

  • Page 6: Exploded View Diagram With List Of Items

    ASSY SHD MAIN For EMEA PCBA CTRL BD Only, not for other regions PCBA USB BD ASSY RC ASSY CLMN ASSY BASE LOGO DELL Power cable See “NOTE" DisplayPort cable See “NOTE" HDMI cable See “NOTE" USB Type-C cable See “NOTE"...
  • Page 7 NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.

  • Page 8: Wiring Connectivity Diagram

    3. Wiring connectivity diagram Wire1 FFC 1 FFC 2 FFC 3 Wire2 - 8 -...

  • Page 9: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connect/ disconnecting the DisplayPort (DisplayPort to DisplayPort) cable and Power cable Connecting/ disconnecting the HDMI cable and Power cable - 9 -...
  • Page 10 Connecting/ disconnecting the USB Type-C cable and Power cable Connecting/ disconnecting the USB Type-C cable (USB-C to USB-A) and Power cable Connecting/ disconnecting the super speed USB 10 Gbps (USB 3.2 Gen2) cable and Power cable - 10 -...
  • Page 11 Connecting/ disconnecting the RJ45 Cable (Optional) and Power cable - 11 -...

  • Page 12: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassembly 1.
  • Page 13 1. Unlock 4 screws on 1. Philips-head Rear Cover screwdriver 2. Use hands or Bar Torsion of Scraper to screw:8-10Kg disassemble Rear Cover from Middle 2. Bar Scraper Frame Notice the disassembly order: Left Side=>Top Side =>Right Side =>Bottom Side 1.
  • Page 14 1. Unplug “Backlight Wire” from LED Driver BD (See pink mark) 2. Unplug “Speaker Wire” from I/F BD (See red mark) 3. Tear off 6 tapes from “Speaker Wire” and Panel (See blue Mark) 1. Tear off an acetate tape from “USB BD Wire”...
  • Page 15 1. Unlock 4 screws to Philips-head disassemble Main screwdriver SHD from Panel Torsion of Main SHD screw: 4.5- 5.5Kg 2. Tear off an acetate tape from “FFC EDP” and panel 3. Tear off a yellow tape from “FFC EDP” connector 4.

  • Page 16: Assembly Sop

    5.2 Assembly SOP Preparation before assembly 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, materials as bellow： 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection 6) U3818DW Curve Sponge Jig Item Picture...
  • Page 17 1. Insert “FFC EDP into Philips-head panel screwdriver Torsion of Main SHD screw: 4.0- 5.0Kg 2. Adhere a yellow tape to fix “FFC EDP” connector 3. Adhere an acetate tape to fix “FFC EDP” on panel 4. Place Main SHD on panel and lock 4 screws to fix it on panel...
  • Page 18 1. Insert “Speaker Wire” into I/F BD (See red mark) 2. Adhere 6 tapes to fix “Speaker Wire” on Panel (See blue mark) 3. Insert “Backlight Wire” into LED Driver BD (See pink mark) 1. Assemble “MYLAR INTF-BD 98*40” to Main SHD 2.
  • Page 19 1. Insert the stand base blocks fully into the stand slot. 2. Lift the screw handle and turn the screw clockwise. 3. After fully tightening the screw, fold the screw handle flat within the recess Attach the stand assembly to the monitor 1.

  • Page 20: Trouble Shooting Instructions

    6. Trouble shooting instructions - 20 -...
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