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Firmware Update Instruction User's Guide Overview Firmware update tool is an application used to update monitor firmware. Firmware Update Pre-requisites The monitor must be connected to a power source during the firmware updating process. Make sure there is only ONE video input source, e.g. DisplayPort, HDMI, or USB Type-C, from the computer to the monitor.
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Connect the USB upstream cable or USB Type-C cable directly between the monitor and your computer. Do not use any other device between this connection. NOTE: Ensure that other USB cables and USB devices between the monitor and the computer are unplugged. NOTE: Disconnect all other monitors from the notebook or desktop.
Installation Install via GUI Double-click deb file (e.g. Dell_P3424WE_FWUpdate_M2B102_Ubuntu.deb) on the desktop and then click the Install button in Ubuntu software center. Firmware Update Instruction User's Guide...
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Execute firmware update tool via Ubuntu desktop. Initializing for device status. Firmware Update Instruction User's Guide...
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The utility will load the firmware file automatically. Or, you can select your file manually by clicking and navigating to the UPG firmware file. Click Update. The utility will start updating the new firmware. Firmware Update Instruction User's Guide...
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Once the updating process is completed, please follow the on-screen instructions to re- start your monitor. NOTE: Update takes up to 12 minutes. Do not power off or disconnect cable while updating. NOTE: If you experience problems during or after update, refer to Troubleshooting. Install via Command Copy deb file (e.g.
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Execute firmware update tool via Ubuntu desktop. Initializing for device status. Firmware Update Instruction User's Guide...
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The utility will load the firmware file automatically. Or, you can select your file manually by clicking and navigating to the UPG firmware file. Click Update. The utility will start updating the new firmware. Firmware Update Instruction User's Guide...
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NOTE: Update takes up to 12 minutes. Do not power off or disconnect cable while updating. NOTE: If you experience problems during or after update, refer to Troubleshooting. Uninstall Open the terminal and input command. sudo dpkg -P dell-monitor-firmware-update-utility Firmware Update Instruction User's Guide...
Troubleshooting Errors Possible Solutions File permission error • Try saving the firmware file in another location. • Check if the firmware file has read permission. • Check if you have owner rights for the firmware file. • Or, run this utility with administrator privileges. •...