Contents Before working inside your computer........9 ....................9 Before you begin ....................9 Safety instructions Recommended tools..............11 After working inside your computer........12 Removing the base cover............13 ......................13 Procedure Replacing the base cover............14 ......................14 Procedure Removing the battery............... 15 ..................... 15 Prerequisites ......................
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Removing the hard drive............22 .....................22 Prerequisites ......................22 Procedure Replacing the hard drive............25 ......................25 Procedure ....................25 Post-requisites Removing the wireless card............ 26 .....................26 Prerequisites ......................26 Procedure Replacing the wireless card.............28 ......................28 Procedure ....................28 Post-requisites Removing the keyboard............29 .....................29 Prerequisites ......................
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Removing the power-button board........39 .....................39 Prerequisites ......................39 Procedure Replacing the power-button board........41 ......................41 Procedure ....................41 Post-requisites Removing the coin-cell battery..........42 .....................42 Prerequisites ......................42 Procedure Replacing the coin-cell battery..........44 ......................44 Procedure ....................44 Post-requisites Removing the status-light board........... 45 .....................45 Prerequisites ......................
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Removing the I/O board............52 .....................52 Prerequisites ......................52 Procedure Replacing the I/O board............54 ......................54 Procedure ....................54 Post-requisites Removing the system board............55 .....................55 Prerequisites ......................55 Procedure Replacing the system board............ 59 ......................59 Procedure ....................59 Post-requisites ........60 Entering the Service Tag in the BIOS setup program Removing the heat sink............
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Removing the subwoofer............67 .....................67 Prerequisites ......................67 Procedure Replacing the subwoofer............69 ......................69 Procedure ....................69 Post-requisites Removing the power-adapter port........70 .....................70 Prerequisites ......................70 Procedure Replacing the power-adapter port........73 ......................73 Procedure ....................73 Post-requisites Removing the display assembly..........74 .....................74 Prerequisites ......................74 Procedure Replacing the display assembly..........
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Replacing the display hinge and bracket assembly.... 87 ......................87 Procedure ....................87 Post-requisites Removing the camera.............. 88 ....................88 Prerequisites ......................88 Procedure Replacing the camera...............90 ......................90 Procedure ....................90 Post-requisites Flashing the BIOS...............91 Getting help and contacting Dell...........92 ..................92 Self-help resources ....................93 Contacting Dell...
Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications.
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CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
Recommended tools The procedures in this document may require the following tools: • Philips screwdriver • Torx #8 (T8) screwdriver • Plastic scribe...
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Loosen the captive screw that secures the base cover to the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure Disconnect the battery cable from the system board.
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Using the pull tab, lift the battery, along with its cable, out of the computer base. pull tab computer base battery Turn the computer over, open the display, and press the power button for five seconds to ground the system board.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Slide and remove the memory module from the memory-module slot. securing clips (2) memory-module slot memory module...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.
Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. slot notch securing clips (2) memory module Post-requisites Replace the battery.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
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Lift the hard-drive assembly off the computer base. pull-tab screws (4) hard-drive assembly computer base Disconnect the interposer from the hard drive.
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Remove the screws that secure the hard-drive bracket to the hard drive and lift the bracket off the hard drive. interposer screws (4) hard-drive bracket hard drive...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Slide and remove the wireless card out of the wireless-card slot. wireless-card slot wireless card antenna cables (2) screw...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display as far as possible.
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Carefully turn the keyboard over and place it on the palm-rest assembly. plastic scribe keyboard tabs (6)
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Open the latches and disconnect the keyboard cable and the keyboard- backlight cable from the system board. keyboard cable latches (2) keyboard-backlight cable keyboard Lift the keyboard, along with the cables, off the palm-rest assembly.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the keyboard cable and keyboard-backlight cable into their connectors and close the latches to secure the cables.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Remove the screws that secure the palm-rest assembly to the computer base. screws (2) power-button cable latches (2) touch-pad cable Close the display and turn the computer over.
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Remove the screws that secure the palm-rest assembly to the computer base. screws (4) computer base...
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Lift the computer base and, using a plastic scribe, release the palm-rest assembly from the computer base computer base plastic scribe palm rest Turn the computer over and open the display.
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Lift the palm-rest assembly off the computer base. palm rest computer base Remove the power-button board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the power-button board. Align the screw holes on the palm rest with the screw holes on the computer base and snap the palm rest into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the power button board off the palm rest. power button board latch power-button cable palm rest...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the power button board in the slot on the palm rest. Slide the power-button cable into its connector on the power button board and close the latch to secure the cable.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
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Using a plastic scribe, gently pry the coin-cell battery out of the battery socket on the computer base. coin-cell battery battery socket system board computer base...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the status light board off the computer base. computer base status light board latch status-light board cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the status-light board in the slot on the computer base. Slide the status-light board cable into the connector on the status light board and close the latch to secure the cable.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the left fan along with its cable off the computer base. fan cable left fan routing guides I/O-board power cables system board Disconnect the right-fan cable from the system board.
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Lift the right-fan along with its cable off the computer base. right fan system board fan cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, place the right fan on the computer base. Connect the right-fan cable to the system board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the I/O board off the computer base. I/O-board power cables (2) computer base I/O board sub-woofer cable latch I/O-board cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align and place the I/O-board on the computer base. Slide the I/O-board cable into its connector on the I/O board and close the latch to secure the cable.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Disconnect the power-adapter port cable from the system board. computer base routing guides display cable pull tab power-adapter port cable Turn the computer over and open the display. Disconnect the speaker cable, I/O-board power cable, and coin-cell battery cable from the system board. Peel the tape that secures the I/O board cable to the system board.
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Open the latches and disconnect the I/O board cable and status-light board cable from the system board. speaker cable I/O-board power cable I/O board cable status-light board cable latch system board coin-cell battery cable...
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Lift the system board at an angle, slide and release the ports from the slots on the computer base. system board computer base Turn the system board over. Remove the speakers. 10 Remove the heat sink.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Entering the Service Tag in the BIOS setup program Turn on the computer. Press F2 when the DELL logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
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Lift the heat sink off the system board. heat-sink captive screws (7) system board...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the speaker at an angle off the system board. rubber grommets (3) speakers system board...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: The rubber grommets may get pushed out while replacing the speaker. Ensure that the rubber grommets are in their position after placing the speaker on the system board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the sub woofers off the computer base. sub-woofer cable sub woofer computer base...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: The rubber grommets may get pushed out while replacing the sub woofers. Ensure that the rubber grommets are in their position after placing the sub woofers on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Slide the power-adapter port cable through the slot on the computer base. slot routing guides computer base power-adapter port cable system board Turn the computer over.
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Lift the power-adapter port along with its cable off the computer base. power-adapter port power-adapter port cable computer base...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Insert the power-adapter port into the slot on the computer base. Slide the power-adapter port cable through the slot on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
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Slide the display cable and antenna cables through the slots on the computer base. slots (2) antenna cables (2) computer base pull tab display cable routing guides Remove the screws that secure the display assembly to the computer base.
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Lift the display assembly off the computer base. display assembly screws (4) computer base...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display assembly with the screw holes on the computer base.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Lift the display bezel off the display assembly. display back-cover display bezel...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
Procedure Remove the screws that secure the display panel to the display back- cover. display back-cover display panel screws (4) Turn the display panel over. Peel the tape that secures the display cable to the display-back cover. Open the latch and disconnect the display cable from the display-back cover.
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Lift the display panel off the display back-cover. display back-cover display cable latch tape display panel...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the display cable into the connector on the display back-cover and close the latch to secure the cable.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Release the hinges from the latches and lift the display hinges off the display back-cover. latches display hinges (2) screws (6)
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the hinges under the latches on the display back-cover. Align the screw holes on the display hinges with the screw holes on the display back-cover.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Turn the camera over and disconnect the camera cable from the camera. camera cable camera plastic scribe tape...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera. Adhere the tape that secures the camera cable to the camera.
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer and click Submit.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.