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Dell Inspiron 27 7730 All-in-One Owner's Manual
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Dell Inspiron 27 7730 All-in-One Owner's Manual

Dell Inspiron 27 7730 All-in-One Owner's Manual

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Inspiron 27 7730 All-in-One
Owner's Manual
Regulatory Model: W28C
Regulatory Type: W28C001
January 2024
Rev. A00

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Summary of Contents for Dell Inspiron 27 7730 All-in-One

  • Page 1 Inspiron 27 7730 All-in-One Owner's Manual Regulatory Model: W28C Regulatory Type: W28C001 January 2024 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of Inspiron 27 7730 All-in-One................7 Right......................................7 Front....................................... 8 Back......................................9 Back panel....................................10 Bottom....................................11 Service Tag..................................12 Tilt......................................12 Retractable camera................................13 Inside view of your computer............................15 Chapter 2: Set up your Inspiron 27 7730 All-in-One..............16 Chapter 3: Specifications of Inspiron 27 7730 All-in-One............. 22 Dimensions and weight..............................
  • Page 4 After working inside your computer........................36 BitLocker..................................36 Recommended tools................................. 36 Screw list..................................... 37 Major components of Inspiron 27 7730 All-in-One....................38 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........41 Stand..................................... 41 Removing the stand..............................41 Installing the stand..............................42 Back cover..................................
  • Page 5 Deleting or changing an existing system setup password................113 Clearing CMOS settings..............................114 Clearing BIOS (System Setup) and System passwords..................114 Chapter 9: Troubleshooting......................115 Dell SupportAssist Pre-boot System Performance Check diagnostics...............115 Running the SupportAssist Pre-Boot System Performance Check............... 115 System-diagnostic lights..............................115 Recovering the operating system..........................117 Backup media and recovery options..........................
  • Page 6 Wi-Fi power cycle................................118 Chapter 10: Getting help and contacting Dell................119 Contents...

  • Page 7: Chapter 1: Views Of Inspiron 27 7730 All-In-One

    Views of Inspiron 27 7730 All-in-One Right Figure 1. Right view 1. USB 3.2 Gen 2 Type-C port Connect devices such as external storage devices and printers. Provides data transfer speeds up to 10 Gbps. NOTE: Connected USB devices will not charge when the computer is turned off or in sleep state. Turn on the computer to charge the connected USB devices.

  • Page 8: Front

    1. Retractable-camera assembly Enables you to videochat, capture photos, and record videos. This camera can be retracted to protect your privacy. 2. Display panel Provides visual output to the user. 3. Speakers Provides audio output. Views of Inspiron 27 7730 All-in-One...

  • Page 9: Back

    Figure 3. Back view 1. Back cover Removable chassis that covers the internal components of your computer. 2. Back panel Connect USB, audio, video, and other devices. 3. Stand Allows the system to be mounted vertically. Views of Inspiron 27 7730 All-in-One...

  • Page 10: Back Panel

    Set the BIOS Deep Sleep control to disabled to enable Wake up when the computer is powered off. 8. Universal headset jack Connect audio-output devices such as speakers, amplifiers, and so on. 9. SD-card slot Views of Inspiron 27 7730 All-in-One...

  • Page 11: Bottom

    For more information, see the Troubleshooting section in the Service Manual at www.dell.com/support/manuals 3. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Inspiron 27 7730 All-in-One...

  • Page 12: Service Tag

    Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Figure 6. Service Tag location Tilt Y stand Views of Inspiron 27 7730 All-in-One...

  • Page 13: Retractable Camera

    Isosceles stand Retractable camera Push the top of camera to extend or retract the camera. Extend the camera before use and retract the camera to protect your privacy when not in use. Views of Inspiron 27 7730 All-in-One...
  • Page 14 Views of Inspiron 27 7730 All-in-One...

  • Page 15: Inside View Of Your Computer

    4. Coin-cell battery 5. Heat sink 6. Fan 7. Memory module 8. Speaker 9. Media-card reader 10. System board 11. Microphone module 12. Wireless card slot 13. Power-button board with USB 14. Display-assembly base Views of Inspiron 27 7730 All-in-One...

  • Page 16: Chapter 2: Set Up Your Inspiron 27 7730 All-In-One

    Set up your Inspiron 27 7730 All-in-One About this task NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Steps 1. Set up the stand by inserting it into the slot on the back cover until it snaps into place.
  • Page 17 Figure 9. Connect the keyboard and mouse 3. Connect to your network using a cable. Set up your Inspiron 27 7730 All-in-One...
  • Page 18 Figure 10. Connect to a network NOTE: Alternatively, you can connect to a wireless network. 4. Connect the power adapter. Set up your Inspiron 27 7730 All-in-One...
  • Page 19 Figure 11. Connect the power adapter . 5. Press the power button. Set up your Inspiron 27 7730 All-in-One...
  • Page 20 Figure 12. Press the power button 6. Finish the operating system setup. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 21 This software delivers intelligent features that automatically fine-tune your computer for the best possible audio, power, and performance. Get the most out of your Dell device with intelligent, personalized technology from MyDell. Following are the key features of MyDell: ●...

  • Page 22: Chapter 3: Specifications Of Inspiron 27 7730 All-In-One

    The weight of your computer varies depending on the configuration ordered and the manufacturing variability. Stand The following table provides the height, width, depth, and weight of the stand supported by your Inspiron 27 7730 All-in-One. Table 4. Stand  Description Y stand...
  • Page 23 The following table provides the dimensions of Y stand dimensions along with the computer. Table 5. Y stand  Description Dimensions 455.50 mm (17.93 in.) 199.55 mm (7.85 in.) 427.50 mm (16.83 in.) 244.84 mm (9.63 in.) 480.40 mm (18.91 in.) 611.11 mm (24.05 in.) Specifications of Inspiron 27 7730 All-in-One...

  • Page 24: Processor

    427.50 mm (16.83 in.) 244.84 mm (9.63 in.) 480.40 mm (18.91 in.) 603.70 mm (23.76 in.) Processor The following table lists the details of the processors that are supported for your Inspiron 27 7730 All-in-One. Table 7. Processor  Description Option one Option two...

  • Page 25: Chipset

    Integrated graphics Intel Iris X Graphics Intel Iris X Graphics Chipset The following table lists the details of the chipset that is supported for your Inspiron 27 7730 All-in-One. Table 8. Chipset  Description Values Chipset Integrated in the processor Processor...

  • Page 26: Memory

    ● Windows 11 Home ● Windows 11 Pro Memory The following table lists the memory specifications of your Inspiron 27 7730 All-in-One. Table 9. Memory specifications  Description Values Memory slots Two SODIMM slots Memory type DDR4 Memory speed 3200 MT/s...

  • Page 27: Internal Slots

    Model number RTL8111HSD-CG Transfer rate 10/100/1000 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Inspiron 27 7730 All-in-One. Table 13. Wireless module specifications  Description Values Model number Intel AX211...

  • Page 28: Audio

    Digital-array microphones in camera assembly Storage This section lists the storage options on your Inspiron 27 7730 All-in-One. Your Inspiron 27 7730 All-in-One supports the M.2 2230 solid-state drive as the primary storage device. Table 15. Storage specifications  Storage type...

  • Page 29: Camera

    Camera 82 degrees 92 degrees Infrared camera Not supported 77.90 degrees Power adapter The following table lists the power adapter specifications of your Inspiron 27 7730 All-in-One. Table 18. Power adapter specifications  Description Option one Option two Type 90W AC...

  • Page 30: Display

    Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Display The following table lists the display specifications of your Inspiron 27 7730 All-in-One. Table 19. Display specifications  Description...

  • Page 31: Gpu-Integrated

    Controller Memory size Memory type NVIDIA GeForce MX570A 2 GB GDDR6 Environmental The following table lists the environmental specifications of your Inspiron 27 7730 All-in-One. Table 22. Environmental   Feature Values Recyclable packaging BFR/PVC—free chassis Vertical orientation packaging support Multi-Pack packaging...

  • Page 32: Regulatory Compliance

    Japan Energy Law South Korea E-standby EU RoHS China RoHS Operating and storage environment This table lists the operating and storage specifications of your Inspiron 27 7730 All-in-One. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 24. Computer environment  Description Operating...

  • Page 33: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 34: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 35: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the computer, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 36: Transporting Sensitive Components

    It is recommended to use the traditional wired ESD grounding wrist strap and protective anti-static mat always when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

  • Page 37: Screw List

    ● Phillips screwdriver #0 ● Phillips screwdriver #1 ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 38: Major Components Of Inspiron 27 7730 All-In-One

    Component Screw type Quantity Screw image System board M3x5 Microphones M2x2.5 Display assembly M3x5 Display panel M3x3 Major components of Inspiron 27 7730 All-in-One The following image shows the major components of Inspiron 27 7730 All-in-One. Working inside your computer...
  • Page 39 Figure 15. Major components of your computer 1. Back cover 2. I/O cover 3. Isosceles stand 4. Wireless antenna Working inside your computer...
  • Page 40 5. Heat sink 6. Microphone module 7. Fan 8. System board 9. Speakers 10. Base panel 11. Middle frame 12. Power-button board with USB 13. Hinges 14. Media-card reader 15. Display panel 16. Wireless-card bracket 17. Wireless card 18. Memory module 19.

  • Page 41: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Stand Removing the stand Prerequisites...

  • Page 42: Installing The Stand

    Figure 17. Removing the stand Steps 1. Locate the tab on the stand, and push a scribe into the tab to release the stand from the display-assembly base. 2. Lift the stand off the display-assembly base. Installing the stand Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 43: Back Cover

    Figure 18. Installing the stand Insert the stands into the slots on the back cover until they snap into place on the display-assembly base. Next steps Follow the procedure in After working inside your computer. Back cover Removing the back cover Prerequisites 1.

  • Page 44: Installing The Back Cover

    About this task The following image indicates the location of the back cover and provides a visual representation of the removal procedure. Figure 20. Removing back cover Steps 1. Place your palm in the middle of the back cover, and then pry the back cover from the display-assembly base starting from the top corners.

  • Page 45: I/O Cover

    Figure 21. Installing the back cover Steps Align the slots on the back cover with the slots on the computer, and press along the side to snap the back cover into place. Next steps 1. Follow the procedure in After working inside your computer.

  • Page 46: Installing The I/O Cover

    Figure 22. Removing I/O cover Steps 1. Remove the five screws (M3x5) that secure the I/O cover to the display-assembly base. 2. Lift the I/O cover off the display-assembly base. Installing the I/O cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the I/O cover and provides a visual representation of the installation procedure.

  • Page 47: Stand Hinges

    Figure 23. Installing bottom cover Steps 1. Place the I/O cover on the display-assembly base. 2. Align the screw holes on the I/O cover with the screw holes on the display-assembly base. 3. Replace the two screws (M3x5) that secure the I/O cover to the display-assembly base and snap the I/O cover back into place.

  • Page 48: Installing The Stand Hinges

    Figure 24. Removing the stand hinges Steps 1. Remove the 10 screws (M3x4.5) that secure the right and left stand hinges to the display-assembly base. 2. Lift the stand hinges off the display-assembly base. Installing the stand hinges Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. NOTE: For replacement of stand or stand hinges, the replacement kit is shipped with both stand and stand hinges.

  • Page 49: System-Board Shield

    Figure 25. Installing the stand hinges Steps 1. Align the screw holes on the stand hinges with the screw holes on the display-assembly base. 2. Replace the 10 screws (M3x4.5) that secure the stand hinges to the display-assembly base. Next steps 1.

  • Page 50: Installing The System-Board Shield

    About this task The following image indicates the location of the system-board shield and provides a visual representation of the removal procedure. Figure 26. Removing the system-board shield Steps 1. Remove the four screws (M3x5) that secure the system-board shield to the display-assembly base. 2.
  • Page 51 About this task The following image indicates the location of the system-board shield and provides a visual representation of the installation procedure. Figure 27. Installing the system-board shield Steps 1. Align the screw holes on the system-board shield with the slots on the display-assembly base. 2.

  • Page 52: Solid-State Drive

    Solid-state drive Removing the M.2 2230 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. 5. Remove the system-board shield. About this task NOTE: The M.2 card that is installed on your computer depends on the configuration ordered.

  • Page 53: Installing The M.2 2230 Solid-State Drive

    Installing the M.2 2230 solid-state drive Prerequisites CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the solid-state drive and provides a visual representation of the installation procedure.

  • Page 54: Memory Module

    Memory module Removing the memory module Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. 5. Remove the system-board shield. About this task The following image indicates the location of the memory module and provides a visual representation of the removal procedure. Figure 30.

  • Page 55: Installing The Memory Module

    Installing the memory module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the memory module and provides a visual representation of the installation procedure.

  • Page 56: Wireless Card

    Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. 5. Remove the system-board shield. About this task The following image indicates the location of the wireless card and provides a visual representation of the removal procedure. Figure 32.

  • Page 57: Installing The Wireless Card

    Steps 1. Remove the screw (M2x3.5) that secures the wireless-card bracket to the wireless card. 2. Slide and lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-card slot. Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 58 Figure 33. Installing the wireless card Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 26. Antenna-cable color scheme  Connectors on the wireless card Antenna-cable color Main (white triangle) White...

  • Page 59: Retractable-Camera Assembly

    Next steps 1. Install the system-board shield. 2. Install the cover. 3. Install the back cover. 4. Install the stand. 5. Follow the procedure in After working inside your computer. Retractable-camera assembly Removing the retractable-camera assembly Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 60: Installing The Retractable-Camera Assembly

    Steps 1. Disconnect the camera cable from its connector (WEBCAM) on the system board. 2. Peel the tape that secures the camera cable to the display-assembly base. 3. Remove the two screws (M3x5) that secure the retractable-camera assembly to the display-assembly base. 4.

  • Page 61: Fan

    2. Install the cover. 3. Install the back cover. 4. Install the stand. 5. Follow the procedure in After working inside your computer. Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3.

  • Page 62: Installing The Fan

    Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the fan and provides a visual representation of the installation procedure. Figure 37.

  • Page 63: Speakers

    Speakers Removing the speakers Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. 5. Remove the system-board shield. About this task The following image indicates the location of the speakers and provides a visual representation of the removal procedure. Figure 38.

  • Page 64: Installing The Speakers

    Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the speakers and provides a visual representation of the installation procedure. Figure 39.

  • Page 65: Coin-Cell Battery

    Coin-cell battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. 5. Remove the system-board shield. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the removal procedure. Figure 40.

  • Page 66: Installing The Coin-Cell Battery

    Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the installation procedure.

  • Page 67: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during the courses of FRU repairs that are not authorized by Dell Technologies.

  • Page 68: Installing The Heat Sink- Uma

    Figure 42. Removing the heat sink- UMA Steps 1. In reverse sequential order (5>4>3>2>1), loosen the five captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink- UMA CAUTION: The information in this section is intended for authorized service technicians only.

  • Page 69: Removing The Heat Sink- Discrete

    Figure 43. Installing the heat sink- UMA Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (1>2>3>4>5), tighten the five captive screws that secure the heat sink to the system board. Next steps 1.

  • Page 70: Installing The Heat Sink- Discrete

    About this task The following image indicates the location of the heat sink and provides a visual representation of the removal procedure. Figure 44. Removing the heat sink- discrete Steps 1. In reverse sequential order (7>6>5>4>3>2>1), loosen the seven captive screws that secure the heat sink to the system board.

  • Page 71: Media-Card Reader

    Figure 45. Installing the heat sink- discrete Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (1>2>3>4>5>6>7), tighten the seven captive screws that secure the heat sink to the system board. Next steps 1.

  • Page 72: Installing The Media-Card Reader

    4. Remove the cover. 5. Remove the system-board shield. About this task The following image indicates the location of the media-card reader and provides a visual representation of the removal procedure. Figure 46. Removing the media-card reader Steps 1. Remove the screw (M3x3.5) that secures the media-card reader to the display-assembly base. 2.

  • Page 73: Power-Button Board With Usb

    Figure 47. Installing the media-card reader Steps 1. Slide the media-card reader under the system board and align the screw hole on the media-card reader with the screw hole on the display-assembly base. NOTE: Ensure that the media-card reader cable stays above the system board. 2.
  • Page 74 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. 5. Remove the system-board shield. About this task The following image indicates the location of the power-button board with USB and provides a visual representation of the removal procedure.
  • Page 75 Figure 48. Removing the power-button board with USB Steps 1. Remove the five screws (M3x4.5) that secure the left-stand hinge to the display-assembly base. 2. Lift the left-stand hinge off the display-assembly base. 3. Remove the screw (M3x5) that secures the power-button board to the display-assembly base. 4.

  • Page 76: Installing The Power-Button Board With Usb

    7. Lift the power-button board off the display-assembly base. Installing the power-button board with USB CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the power-button board with USB and provides a visual representation of the installation procedure.
  • Page 77 Figure 49. Installing the power-button board with USB Steps 1. Connect the power-button board cable to its connector (TYPE-C) on the power-button board and close the latch to secure the cable. 2. Using the alignment tabs as reference, align and place the power-button board in the slot on the display-assembly base. 3.

  • Page 78: System Board

    6. Replace the five screws (M3x4.5) that secure the left-stand hinge to the display-assembly base. Next steps 1. Install the system-board shield. 2. Install the cover. 3. Install the back cover. 4. Install the stand. 5. Follow the procedure in After working inside your computer.
  • Page 79 Figure 50. System-board connectors 1. Solid-state drive slot (M.2 PCIe SSD) 2. Touchscreen-cable connector (optional) (TOUCH) 3. Camera-cable connector (WEBCAM) 4. Backlight-cable connector (BL) 5. Fan-cable connector (FAN1) 6. Coin-cell battery (RTC) 7. Memory-module slots (DIMM2, DIMM1) 8. Speaker-cable connector (SPK1) 9.
  • Page 80 Figure 51. Removing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 81 Figure 52. Lifting the system board off the chassis Steps 1. Disconnect the touchscreen cable from its connector (TOUCH) on the system board. NOTE: This cable is only available on computers that support the touch option. 2. Disconnect the camera cable from its connector (WEBCAM) on the system board. 3.

  • Page 82: Installing The System Board

    Installing the system board CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates its connectors on your system board. Figure 53.
  • Page 83 The following image indicates the location of the system board and provides a visual representation of the installation procedure. Figure 54. Placing the system board in the chassis Removing and installing Field Replaceable Units (FRUs)
  • Page 84 Figure 55. Installing the system board Steps 1. Place the system board on the display-assembly base. 2. Align the screw holes on the system board with the screw holes on the display-assembly base. 3. Replace the six screws (M3x5) that secure the system board to the display-assembly base. 4.

  • Page 85: Microphones

    Next steps 1. Install the integrated heat sink discrete heat sink, as applicable. NOTE: The system board can be removed and installed along with the heat sink. This simplifies the removal and installation procedure and avoids breaking the thermal bond between the system board and heat sink. 2.

  • Page 86: Installing The Microphones

    Figure 56. Removing the microphones Steps 1. Remove the four screws (M2X3.5) that secure the microphone module to the display-assembly base. 2. Peel the tape that secures the microphone cable to the display-assembly base. 3. Remove the microphone cable from the routing guides on the display-assembly base. 4.

  • Page 87: Antennas

    Figure 57. Installing the microphones Steps 1. Align and place the microphone module into the slot on the display-assembly base. 2. Replace the four screws (M2X3.5) that secure the microphone module to the display-assembly base. 3. Route the microphone cable through the routing guides on the display-assembly base. 4.
  • Page 88 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. 5. Remove the system-board shield. 6. Remove the media-card reader. 7. Remove the memory module. 8. Remove the wireless card.

  • Page 89: Installing The Antennas

    3. Lift the antenna modules off the display-assembly base. Installing the antennas CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the antennas and provides a visual representation of the installation procedure.

  • Page 90: Display Panel

    3. Install the speakers. 4. Install the system board. 5. Install the integrated heat sink discrete heat sink, as applicable. 6. Install the M.2 2230 solid-state drive. 7. Install the wireless card. 8. Install the memory module. 9. Install the media-card reader.
  • Page 91 Figure 60. Removing the screws Figure 61. Removing the display panel Removing and installing Field Replaceable Units (FRUs)

  • Page 92: Installing The Display Panel

    Steps 1. Remove the 12 screws (M3x5) that secure the display panel to the display-assembly base. 2. Remove the five screws (M3x3) that secure the display panel to the display-assembly base. 3. Place the computer in an upright position. 4. Holding the top corner, push the display panel away from the display-assembly base using the push holes available on the display-assembly base.
  • Page 93 Figure 62. Installing the display panel Removing and installing Field Replaceable Units (FRUs)
  • Page 94 Figure 63. Replacing the screws Steps 1. Slide and insert the display panel into the slot on the display-assembly base. 2. Route the display-backlight cable, touchscreen cable, and display cable on the display panel through the slots on the display-assembly base. 3.

  • Page 95: Middle Frame Assembly

    Middle frame assembly Removing the middle-frame assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4.

  • Page 96: Installing The Middle-Frame Assembly

    Steps After performing the pre-requisites, you are left with the middle-frame assembly. NOTE: The middle-frame assembly consists of the following: ● Middle frame ● Base panel ● Wireless antennas (2) Installing the middle-frame assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 97 Next steps 1. Install the display panel. 2. Install the power-button board with USB. 3. Install the stand hinges. 4. Install the microphones. 5. Install the speakers. 6. Install the system board. 7. Install the integrated heat sink discrete heat sink, as applicable.

  • Page 98: Chapter 7: Software

    Your Inspiron 27 7730 All-in-One supports the following operating systems: ● Windows 11 Home ● Windows 11 Pro Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQs 000123347. Software...

  • Page 99: Chapter 8: Bios Setup

    About this task Turn on (or restart) your computer and press F2 immediately. NOTE: If you are connected to the Dell Pro Wireless Keyboard KM5221W, press Fn+F2. Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the computer.

  • Page 100: System Setup Options

    NOTE: If you are connected to the Dell Pro Wireless Keyboard KM5221W, press Fn+F12. NOTE: It is recommended to shutdown the computer if it is on. The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ●...
  • Page 101 The computer stops booting to the operating system when a component is not authenticated during the boot process. Secure Boot can be enabled in BIOS setup or using management interfaces like Dell Command|Configure, but can only be disabled from BIOS setup.
  • Page 102 Table 29. System setup options—Boot Configuration menu (continued) Boot Configuration Secure Boot Mode Enables or disables the Secure Boot operation mode. By default, the Deployed Mode is selected. NOTE: Deployed Mode should be selected for normal operation of Secure Boot. Expert Key Management Enable Custom Mode Enables or disables the keys in the PK, KEK, db, and dbx security key databases to be modified.
  • Page 103 Table 31. System setup options—Storage menu (continued) Storage SATA/NVMe Operation Sets the operating mode of the integrated SATA hard drive controller. By default, the RAID On option is selected. Storage Interface Displays the information of various onboard drives. Port Enablement Enables or disables the M.2 PCIe SSD option. By default, the M.2 PCIe SSD option is enabled.
  • Page 104 Table 33. System setup options—Connection menu (continued) Connection HTTP(s) Boot Modes Sets the Boot Mode. By default, the Auto Mode option is selected. Table 34. System setup options—Power menu  Power USB PowerShare Enable USB PowerShare Enables or disables external devices (phones, portable music players) to be power or charged using system battery.
  • Page 105 By default, the Start Data Wipe option is disabled. Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute for configuration and activation.
  • Page 106 BIOS passwords. You can modify the minimum and maximum length of the passwords and require passwords to contain certain character classes (upper case, lower case, digit, special character). Dell Technologies recommends setting the minimum password length to at least eight characters. BIOS Setup...
  • Page 107 When an internal hard drive password is set, it must first be cleared before Master Password Lockout can be changed. By default, the Enable Master Password Lockout option is disabled. Dell does not recommend enabling the Master Password Lockout unless you have implemented your own password recovery computer. Allow Non-Admin PSID Revert This option controls access to the Physical Security ID (PSID) revert of NVMe storage drives from the Dell Security Manager prompt.
  • Page 108 Allows you to control the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2. Table 38. System setup options—System Management menu ...
  • Page 109 Table 38. System setup options—System Management menu (continued) System Management By default, this option is enabled. Power-on-Self-Test Automatic Recovery Power-on-Self-Test Automatic Recovery This option enables or disables the BIOS to attempt an automatic recovery of the computer- such as reverting BIOS Setup configuration settings to BIOS. By default, this option is enabled.
  • Page 110 This option is not available when the virtualization setting for IOMMU is disabled (VT-d/AMD Vi). By default, the Enable Pre-Boot DMA Support option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre- Boot DMA Support option enabled. NOTE: This option is provided only for compatibility purposes, since some older hardware is not DMA capable.

  • Page 111: Updating The Bios

    Updating the BIOS in Windows to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information, search the Knowledge Base Resource at www.dell.com/support. 3. Copy the BIOS setup program file to the bootable USB drive.

  • Page 112: Updating The Bios In Linux And Ubuntu

    Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 113: System And Setup Password

    To enter the system setup, press F12 immediately after a power-on or reboot. NOTE: If you are connected to the Dell Pro Wireless Keyboard KM5221W, press Fn+F12. Steps 1. In the System BIOS or System Setup screen, select Security and press Enter.

  • Page 114: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.

  • Page 115: Chapter 9: Troubleshooting

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...
  • Page 116 (AC, battery, coin cell) and errors drain flea power by pressing and holding down power button for 3~5 seconds. CPU failure ● Run the Dell Support Assist/Dell Diagnostics tool. ● If problem persists, replace the system board. System board failure (included ●...

  • Page 117: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 118 Wi-Fi power cycle About this task If your computer is unable to access the Internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a Wi-Fi power cycle: NOTE: Some Internet Service Providers (ISPs) provide a modem or router combo device.
  • Page 119 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 46. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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