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NEC VERSA V User Manual

NEC VERSA V User Manual

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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Corporation (NEC) and/or its licensors.
NEC and/or its licensors, as appropriate, reserve all patent, copyright and other
proprietary rights to this document, including all design, manufacturing,
reproduction, use, and sales rights thereto, except to the extent said rights are
expressly granted to others.
The NEC product(s) discussed in this document are warranted in accordance with
the terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not
warranted by NEC.
To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction of this
document or portions thereof without prior written approval of NEC is prohibited.
Versa is a U.S. trademark of NEC Technologies, Inc.
All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective trademark owners.
First Printing — October 1994
Copyright 1994
Copyright 1994
NEC Technologies, Inc.
NEC Corporation
1414 Massachusetts Avenue
7-1 Shiba 5-Chome, Minato-Ku
Boxborough, MA 01719
Tokyo 108-01, Japan
All Rights Reserved
All Rights Reserved

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Summary of Contents for NEC VERSA V

  • Page 1 PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and/or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other...

  • Page 2: Using This Guide

    This Versa™ V Series User’s Guide contains all the infor- mation you need to use your notebook computer. To help you get the most out of your Versa V, this guide describes system features, options, and setup programs. Read the following chapters to find out more about your Versa V.
  • Page 3 Chapter 7 provides telephone numbers for NEC help and information lines. This chapter guides you to locating the help you need for basic system service or upgrades. Appendix A lists system specifications. Appendix B describes the NEC Communications Assistant. Use this guide along with the software documentation that comes with your Versa V.

  • Page 4: Related Documents

    In addition to this guide, a number of other documents ship with your Versa V system, including: Hardware Documents The Versa V Quick Setup shows you how to set up your system after you unpack it. The Versa Series Battery User’s Guide gives hints about extending the life of your battery pack and sug- gests energy conserving techniques.

  • Page 5: Table Of Contents

    Main Battery ..........1-17 Bridge Battery ..........1-18 CMOS Battery ..........1-19 Plug and Play ............1-19 System Care ............. 1-20 Using Your Versa V In the Office ............. Organizing and Managing Your Work ....Managing Your Time ........Managing Your Contacts ........
  • Page 6 Using Global Positioning ........ Unwinding on the Road........What to Take............Before You Leave..........Adding Options PCMCIA Cards............Inserting and Removing Cards ......Modems ..............Telephone Line Connections ........ Connecting a Phone Cable Only...... Connecting a Phone and a Versa V....iv Contents...
  • Page 7 Memory Expansion........... Hard Disk..............Printers ..............3-12 Parallel Printer ............ 3-12 Serial Printer ............3-14 External Keyboard............ 3-14 External Mouse ............3-16 External Monitor ............3-18 Docking Station............3-20 Expansion Bays........... 3-20 Expansion Slots........... 3-20 Ports ..............3-20 Port Replicator ............3-21 Ports ..............
  • Page 8 Direct Technical Support ........Remote Technical Support........Features ............If You Need Help UltraCare SUPPORT ..........Support from the NEC Reseller......... Support from NEC ........... NEC FastFacts ............ NEC Bulletin Board System ........ What is the BBS? ........... How Do You Use the BBS?......
  • Page 9 NEC Technical Support........NEC Customer Service Response Center ..... Mail-in Service............Maintenance Contracts ..........Specifications NEC Communications Assistant Glossary Index List of Tables Temperature and Humidity Requirements....1-21 Automatic Power-Saving Features ......Auto Setup Quick Reference........System Parameter Options ........
  • Page 10 viii Contents...

  • Page 11: Getting To Know Your New Information Tool

    Getting to Know Your New Information Tool Your Versa V is a wonderfully useful tool that you’ll soon find is indispensable. It’s easy to carry around with you and can be used for most of your information and communica- tion needs.

  • Page 12: Setting It Up

    SETTING IT UP Remove the Versa V from the packing box and press the front latch to open the notebook. LCD Release Latch Pressing the latch Plug in the Versa to an AC (alternating current) power source, using the cable and the AC adapter that came with your Versa V.
  • Page 13 Power Connector Port The power connector Press the power button to start up the system. The power button is located on the top left of the unit. Power Button Pressing the power button You are now ready to familiarize yourself with your new Versa.

  • Page 14: Features

    Smart Power Switch Online Help. LCD Panel Your Versa V comes with one of three types of LCD panel, a TFT color, DSTN color, or DSTN monochrome. The active-matrix thin-film transistor (TFT) color LCD has a resolution of 640 x 480 pixels, is backlit, and supports up to 256 colors.

  • Page 15: Function Keys

    Function Keys Fn Key Function keys Some special functions are specific to the Versa V systems. These keys set specific parameters that are built into ROM (Read-Only Memory). Getting to Know Your New Information Tool 1-5...

  • Page 16: Key Combinations

    Key Combinations The key combinations for system-specific functions are as follows. Fn F1 Not used Highlight Use to set the color LCD contrast to standard or full high- light for DOS text mode. LCD/CRT Use to toggle between LCD mode only, LCD and CRT modes simultaneously, and CRT only screen mode.
  • Page 17 Power Management Levels Use to set the power management level to off, custom, low, or high. Notice the changes in the LCD panel as you toggle the key combination. Hard Disk Drive Spin Up/Down Use to spin the hard disk up or down. Spin down means that the motor that spins the disk within the hard disk drive shuts off to save power.

  • Page 18: Lcd Status Bar

    LCD Status Bar The Versa V has an LCD indicator panel located above the keyboard. It shows status for the following system functions and components. Status Bar LCD status bar Suspend A half moon icon appears when the system is in Suspend (or Sleep) mode.
  • Page 19 Indicates that power management is set at low. High Indicates that high power management is set. Custom Indicates custom power management features are set. Hard Disk Drive Access Indicates the hard disk drive is being accessed. Diskette Drive Access Indicates the diskette drive is being accessed. Num Lock Indicates the numeric keypad lock function is enabled.
  • Page 20 Caps Lock Indicates the caps lock function is enabled. Battery The left battery icon represents the primary battery and the right battery icon represents the secondary battery. Bars within the battery icons represent the remaining bat- tery charge when the system is in use: zzzz 4 bars indicate a 100% charge 3 bars indicate a 75% charge...
  • Page 21 As battery power is consumed, the bars disappear. When one solid blinking bar remains, battery power is almost used up. A blinking battery shell in the display indicates that the battery is charging. Four bars in a box represent one fully charged battery and eight bars in two boxes represent two fully charged batteries.

  • Page 22: Pcmcia Cards

    Refer to the Versa Series PCMCIA User’s Guide for information on card types. The PCMCIA slots in your Versa V are located on the left side of the unit stacked one above the other. Slot 0 is in the lower position, Slot 1 is above it.

  • Page 23: Versatrack Ball

    VersaTrack Ball The VersaTrack ball, located on the front of the Versa V, works much like a mouse — you use it to control the movement of the pointer in Windows and any other appli- cation that supports a mouse. Use the Windows Control panel to set the speed of the pointer.

  • Page 24: Buttons And Controls

    VersaTrack cover with the system, and push the cover to secure it into place. Buttons and Controls The following figure shows the buttons and controls besides the VersaTrack that you use to run the Versa V. Descrip- tions of them follow. Contrast Control...
  • Page 25 Power Button — controls power on the system. Pull, momentarily hold, and then release the power button to turn the system on. Pull the power button again to turn the system off. When power is available, the LCD indi- cator panel shows the operational status of the system. TIP: After turning off the system, wait 5 seconds before turning the system back on.

  • Page 26: Smart Power Switch

    Smart Power Switch, see “Understanding Power Management.” Online Help The Versa V has online help to assist you when you have questions about using the system. From Windows, look for the Versa Help program group. Click on the icon for the guide you need.

  • Page 27: Batteries

    Main Battery The main battery is the removable NiMH battery pack that comes with your Versa V. With it you can run your system without a wall outlet. It’s easy to install and remove. Once you install the battery pack, you can leave it inside the computer.
  • Page 28 The bridge battery is easy to keep charged. You recharge the bridge battery whenever you plug in the AC adapter. It’s a good idea to leave your Versa V plugged in for 24 hours at least once a month to insure that your bridge battery is fully charged.

  • Page 29: Plug And Play

    Versa Series Battery Guide. Plug and Play Your Versa V system has a Plug and Play feature which allows you to add or remove an external mouse, keyboard, or monitor “live” while the system is in Suspend mode without damaging your system.

  • Page 30: System Care

    SYSTEM CARE The Versa V is a durable, dependable system built for extensive use and travel. Follow these guidelines to maintain the condition and performance of your computer. Periodically clean the outside and inside surface areas with a soft, clean, dry cloth.

  • Page 31: Temperature And Humidity Requirements

    Periodically, fully discharge the battery. Do not expose the system to direct sunlight or high temperatures. For example, do not leave it in an enclosed car parked in the sun. Heat can raise the internal temperatures of the system and damage its components. Operate and store the system within the following temperature and humidity ranges.

  • Page 32: Using Your Versa V

    Using Your Versa V There are any number of ways you can use your Versa V as you go through your daily life. Whether you are in the office, on the road, or in a meeting, your Versa can go with you and be an invaluable tool.

  • Page 33: Organizing And Managing Your Work

    Organizing and Managing Your Work Your Versa V takes up less space in the office than your desktop system. You can now better organize your space to suit your work habits. Managing Your Time Time management is now easier. The time you used to...

  • Page 34: Using A Scanner

    Using CD-ROM You can access a CD ROM reader if you have a SCSI interface. With your Versa V connected to CD ROM reader, insert the CD ROM disk. Then retrieve the files you need. CD-ROM can also enable you to create dynamic multi- media presentations that include sound and animation along with your bright, colorful still visuals.

  • Page 35: Communicating From The Office

    PCMCIA slot on the side of your Versa. (See Chapter 3.) There are a number of modems that can work with your Versa V. See the Versa Series PCMCIA Guide for an up-to-date list of modems.

  • Page 36: In Meetings

    IN MEETINGS Business these days requires us to spend many hours in meetings. Take your Versa V to the meeting with you and try using it in some of the following ways. Creating Instantly Create an instant agenda and print it with a portable printer for other Versa users at the meeting.

  • Page 37: Using Wireless Lan

    ON THE ROAD You can do all the tasks you perform in your office while you are on the road using your Versa V. Creating as You Travel You can plan your presentation, and organize your thoughts on the way to the business meeting.

  • Page 38: Organizing Yourself

    Organizing Yourself Organize your itinerary, incorporating last-minute changes as necessary. Check flight plans using an on-line service to ensure your flights are on time. Plan your meeting agenda enroute. Take notes as you ride in a taxi or wait in an airport. Gather information on site.

  • Page 39: Using Global Positioning

    Wile away long travel hours or simply unwind with the following activities using your Versa V “companion.” Play your favorite on-line games on your Versa V — Solitaire, or others you have installed. Take those on-line software tutorials you’ve been put- ting off.

  • Page 40: Before You Leave

    Before You Leave Here are some things to do before you leave home: Back up your Versa’s hard disk Put your system into Suspend or Standby mode so you can quickly boot up at the airport security check Fully charge all your batteries. Tape your business card to your Versa, AC adapter, and batteries.

  • Page 41: Adding Options

    Adding Options You can add a number of options to your Versa V system. This chapter describes procedures for adding the following options: PCMCIA cards Modems Memory expansion Hard disk Printer External keyboard External mouse External monitor Docking station Port replicator.

  • Page 42: Inserting And Removing Cards

    The PCMCIA slots are located on the left side of the system. The Versa's two slots are stacked. The primary slot (slot 0) is on the bottom and the secondary slot (slot 1) is on the top. PCMCIA Slots PCMCIA Card PCMCIA slots Inserting and Removing Cards...

  • Page 43: Modems

    Versa V — send faxes and E-mails, access information services, transfer data. Telephone Line Connections Before you can connect the Versa V to a telephone line, you must install a PCMCIA modem into the system. The modem option comes with an adapter that provides a tele- phone cable jack.

  • Page 44: Connecting A Phone Cable Only

    Connecting a Phone Cable Only To connect the modem’s telephone jack to a wall telephone outlet, use a telephone cable with a modular (RJ11) connec- tor on both ends. You can buy telephone cables and any other necessary accessories in computer stores or wherever telephones are sold.

  • Page 45: Connecting A Phone And A Versa V

    To connect both your system and a telephone to the wall outlet, use a dual-RJ11 connector. Use the following proce- dure to attach a dual-RJ11 connector. Insert the PCMCIA modem into one of the Versa V’s PCMCIA slots. Connect the modem’s adapter to the PCMCIA modem.

  • Page 46: Memory Expansion

    For more information on using the modem, see the guide that came with the modem. MEMORY EXPANSION You can increase system memory by installing memory cards in the Versa V. You can install any of the following memory cards in the system. 4-MB memory card 8-MB memory card...
  • Page 47 Use the following steps to install a memory card. Make sure the system power is off. Remove the memory compartment cover from the system by pressing down slightly and sliding it to the right. Lift the cover off the system. Remove the disk compartment cover by sliding it downward.
  • Page 48 Install the memory card as follows. Align the memory card connector with the connector in the system. Insert the card connector by sliding it into the system connector. Press the card to make sure it is securely seated. Memory Card Inserting a memory card Replace the disk compartment cover.

  • Page 49: Hard Disk

    HARD DISK You can increase the system's storage capacity by replacing the standard hard disk. Use the following procedure to replace the hard disk. Check that the Versa power is off. Remove the memory compartment cover from the system by pressing down slightly and sliding it to the right.
  • Page 50 Swing the pull handle down and pull the drive out of the compartment. Drive Lever Drive lever Insert the new drive by sliding it into the compartment. Swing the pull handle up and press firmly to make sure the drive is fully seated. 3-10 Adding Options...
  • Page 51 Hard Disk Installing a hard disk Replace the disk compartment cover. Replace the memory compartment cover. Run Auto Setup to check the new configuration. Adding Options 3-11...

  • Page 52: Printers

    NOTE: Before you connect a printer be sure you have installed the appropriate printer driver through the Windows Control Panel. To connect a parallel printer to your Versa V, do the following. Check that both the Versa and printer power are off.
  • Page 53 Secure the printer cable as follows. Secure the system connection with the screws provided. Lock the connector to the printer with the connector clips. Connector Clips Screws Connecting a parallel printer Connect the power cable to the printer. Turn on power to the system and the printer. TIP: Check that the printer is on line before you try to print.

  • Page 54: Serial Printer

    NOTE: Before you connect a printer be sure you have installed the appropriate printer driver through the Windows Control Panel. To connect a serial printer to your Versa V, do the following. Check that both the Versa and the printer power is off.
  • Page 55 Press the Suspend button on the Versa. Check that the system is in Suspend mode. CAUTION: Make sure the Versa power is in Suspend mode whenever you add or remove the keyboard. Doing so with the power on in Active mode may damage the keyboard controller chip.

  • Page 56: External Mouse

    Series Docking Station User's Guide . EXTERNAL MOUSE You can add an external mouse to your Versa V to use in place of the VersaTrack ball for moving the pointer. Use the following procedure to connect a PS/2-style mouse to the system.
  • Page 57 Connect the mouse cable connector to the mouse port on the system. (The keyboard/mouse port is the first one.) Connecting an external mouse 4. Press the Suspend button again to resume Active mode on the Versa. NOTE: Connecting an external mouse automatically disables the VersaTrack ball.

  • Page 58: External Monitor

    EXTERNAL MONITOR You can add a standard external CRT monitor to your Versa V using the Plug and Play feature. You need a display signal cable, which is usually provided with the monitor. One end of the cable must have a male 15-pin connector for the system.
  • Page 59 Secure the cable connection with the screws provided on the 15-pin connector. Screws Connecting a monitor Connect the display power cable and plug it into a wall socket. Follow any setup instructions in the monitor manual. Turn on power to the monitor. Press the Suspend button to resume Active mode on the Versa.

  • Page 60: Docking Station

    DOCKING STATION The Versa Docking Station is an option that lets you turn your portable computer into a desktop or even a multimedia station. It features expansion bays and slots, and extra ports for connecting peripherals. See the Versa Series Docking Station User's Guide for instructions on connecting the Docking Station.

  • Page 61: Port Replicator

    The Versa Port Replicator option provides you with the convenience of a single-touch dock at your desk. With your Versa V securely attached to a Port Replicator, you can have one connection with all your peripheral resources — printer, local network, monitor, mouse, and keyboard —...

  • Page 62: Understanding Power Management

    Understanding Power Management WHAT IS POWER MANAGEMENT? Power Management is a set of features in the Versa V that conserve battery power, maximize the life of your battery pack and LCD backlight, and provide protection against data loss due to low battery power.

  • Page 63: Power-Saving Modes

    Custom, for your specific working environment using Auto Setup. Default values change depending on the type of power management you use. Power-Saving Modes The Versa V has three different power consumption states: Active mode Local Stand-by mode Suspend mode.

  • Page 64: Suspend Mode

    If the notebook has been shut, the LCD comes back on and the system returns to Active mode when it’s reopened. Suspend Mode Suspend mode is a power-saving mode that shuts down all possible devices in the system while retaining data and sys- tem status.

  • Page 65: Smart Power Switch

    Smart Power Switch The Smart Power Switch is an automatic feature that pre- vents you from accidentally powering off the Versa and losing your data while your system is in Suspend mode. The Smart Power Switch senses that the system is in Suspend mode and becomes deactivated.

  • Page 66: Prolonging Battery Life

    Suspend mode lets you stop working and return to where you left off. Turn off the system when you are finished using it. Close the Versa V notebook. When you close the note- book, the LCD panel sensor automatically shuts off the LCD.

  • Page 67: Using Auto Setup

    The mobile settings are used when the system is on the move, away from a Docking Station. The docked settings are used when the Versa V is connected to a Docking Station. The sample screens in this chapter show both kinds of setting configurations.

  • Page 68: How To Enter Auto Setup

    to confirm that any optional memory you added is installed correctly. to customize your system. How to Enter Auto Setup When it is enabled, (it comes that way from the factory), you can access Auto Setup at power-on, when the cursor changes to a block character ( ).

  • Page 69: How To Use Auto Setup

    See “How to Use Auto Setup” for information about using Auto Setup. Auto Setup Summary Exit Comms Drives Keyboard Power System Time/Date about System RAM: 4.00 MB Current Extended RAM: 3.00 MB Previous Extended RAM: 3.00 MB Power Management: High Diskette Drive A: 1.44 MB - 3.5 Diskette Drive B:...

  • Page 70: Using Key Functions

    Parameter list — middle of the screen. This list provides current parameter information. Selecting a parameter from the list (using the menu bar) opens a pop-up window. That window may display another window with a list of selectable parameter settings. Key status line —...

  • Page 71: Checking/Setting System Parameters

    Checking/Setting System Parameters If it finds no error condition, Auto Setup starts at the summary screen. If there is an error condition, Auto Setup displays the discrepancy in the appropriate parameter window. Use the following steps to view or change system parameters.

  • Page 72: System Parameter Options

    Select a setting as follows. Press to position your cursor on the parameter setting. Press Enter to select the new setting. Auto Setup rec- ords the change, exits the window, and returns you to the parameter window. Repeat steps 3, 4, and 5 to set parameters in the same parameter menu.

  • Page 73: System Parameter Options

    System Parameter Options MENU/PARAMETER DEFAULT SETTING Comms Serial Port 3F8h-3FFh/IRQ4 (COM) Parallel Port 378h-37Fh/IRQ7 (LPT1) Parallel Port Mode Unidirectional Drives Diskette Drive A Internal 1.44 MB — 3.5” Diskette Drive B Not installed Hard Disk Drive 1 BIOS defined Hard Disk Drive 2 Not installed IDE Hard Disk Drive Interface Internal only...

  • Page 74: Comms

    Unless you are connecting the Versa V to a Docking Station equipped with additional diskette drives or hard drives, you do not need to change Diskette Drive or Hard Disk Drive parameter settings.

  • Page 75: Keyboard

    Drive options include the following: IDE Hard Disk Interface Allows you to select the internal IDE controller, the docking station’s IDE controller if the system is docked, or to disable the interface completely. Diskette Boot Lets you specify from which drive you would like the system to boot.

  • Page 76: Power

    Alt-P management, suspend mode, and suspend/resume options. Power Management The Versa V’s ability to manage power can be set to high, low, or turned off completely. A “High” setting provides maximum power saving. “Low” sets minimal savings and “Off” disables all power management timers.
  • Page 77 Serial Timer LCD Panel Timer. Power Management under AC Normally, whenever AC power is connected to the Versa, power management is disabled. If you enable this option, the system uses the power management mode (high, custom, low, or off) you set using the Power Management option.

  • Page 78: System

    System The System option ( ) lets you set the following system Alt-S parameters. Quick Boot Setup Lock The Quick Boot option removes certain tests from POST to reduce the time needed to boot the system. The Setup Lock option is a security feature which, when set to disable, keeps unauthorized users from changing system parameters at power on.

  • Page 79: Security Options

    SECURITY OPTIONS Your system supports the following options for system security: system password keyboard lock hot keys. System Password The system password protects your data by allowing your system to boot only after you enter a password. When a system password is set, you must enter the pass- word before you can enter Auto Setup.

  • Page 80: Using The System Password

    Save your changes and return to the initial summary screen. Save the changes and exit Auto Setup. NOTE: Once you set a system password, you can- not edit or disable it in Auto Setup. If you want to change or remove it, see “Removing/Replacing a Password”...

  • Page 81: Removing/Replacing A Password

    If you enter the password incorrectly, your system will not boot. You have three chances to enter the correct password. After the third unsuccessful attempt, you must power off your system and try again. Removing/Replacing a Password You can remove a password and you can replace a current password with a new one.

  • Page 82: Keyboard Lock Hot Keys

    Keyboard Lock Hot Keys This feature lets you use a key sequence to lock your key- board. This key sequence (up to three keys) can be used at any time or while in any application program. You must have a system password to use this feature. (See “Setting an Initial Password”.) Valid Keys The following are valid hot keys:...

  • Page 83: Selecting Hot Keys

    Selecting Hot Keys It is extremely important to choose your hot keys within the parameters described in this section. To prevent locking your keyboard unintentionally, select your hot-key sequence as follows: Use a different key sequence than your system password. Avoid key sequences that are used by your operating system and commonly used applications.

  • Page 84: Using Your Hot Keys

    Type up to a three-key sequence (see “Selecting Hot Keys”). When you are through entering your hot keys, press to save them. 6. Save the changes and exit Auto Setup. Using Your Hot Keys To use your keyboard lock hot keys, simply type them when you want to lock your keyboard.

  • Page 85: Problem Solving

    Problem Solving The Versa V has a built-in checking program that automati- cally tests its components when you turn the system power on. This diagnostic test is called the Power-On Self-Test (POST). If the system finds a problem during the POST, the system displays an error message.

  • Page 86: Troubleshooting

    If you do not have the AC adapter connected, check that the battery pack is properly inserted and fully charged. System parameters are set correctly through Auto Setup for your hardware configuration. Troubleshooting PROBLEM WHAT TO DO The system does not If you are operating the system with battery power, power on check that the battery pack is correctly inserted.

  • Page 87: Start-Up Problems

    Troubleshooting PROBLEM WHAT TO DO An optional component Make sure the component is securely installed does not work or connected. Verify that the system parameter for the I/O port configuration is set correctly in Auto Setup. The suspend button A disk drive might be busy. Wait until the disk drive does not work stops and try again.

  • Page 88: Post Error Messages

    If an error message appears before the operating system starts, look up the error message in the following table. Follow the instructions. If you see other error messages, the hardware might need repair. NOTE: When the Versa detects an error related to display devices, it cannot display on either the LCD or a CRT.
  • Page 89 POST Error Messages MESSAGE WHAT TO DO Real time clock Set time and date using Auto Setup. Exit and save failure to update the parameters. Replace the internal CMOS lithium battery. Time-of-day not set — Set the time and date using Auto Setup. Exit and Run Setup program save Setup to update the parameters.

  • Page 90: If You Need Assistance

    If you have a problem with your computer, first review the checklist and troubleshooting table in the previous section. If you still have a problem, call the NEC Technical Support Center (TSC), toll free, at 1-800-632-4525. Direct technical assistance is available Monday through Friday, between 8:30 a.m.

  • Page 91: Remote Technical Support

    Follow these steps to prepare your system for remote sup- port. You must have a modem installed in the system and connected to a telephone line. With the system power off, insert the NEC Hardware Utilities diskette into the diskette drive. Turn on the system power. A menu appears.

  • Page 92: Features

    Features Remote Support Session has the following features: The remote screen (technician's screen) looks like your computer's screen. The technician can access data, run and control applica- tions on your system, and print reports using the remote keyboard and mouse. Or the technician can simply observe your computer’s operations.

  • Page 93: If You Need Help

    United States or Canada. The 800 phone numbers noted in this chapter let you call NEC free of charge from locations in the U.S. and Canada. Other numbers noted in this chapter can be used by NEC users throughout the world to access technical infor- mation.

  • Page 94: Ultracare Support

    This means that anywhere in the U.S. or Canada, your Versa V is covered — no matter what the problem — by the NEC warranty. If you are enrolled in UltraCare, your Versa V is covered anywhere in the U.S.

  • Page 95: Support From The Nec Reseller

    NEC’s factory repair depot. When you enroll in UltraCare, NEC sends you a package of registration materials within 30 days. The materials include a registration decal to attach to your system, a special toll- free number for UltraCare customers only, and details about using the program.

  • Page 96: Support From Nec

    Depending on your needs, the reseller can provide support via telephone, fax, electronic bulletin board, or in person. If you feel that the reseller made every effort to solve the problem but was unable to do so, contact NEC directly for support. SUPPORT FROM NEC NEC is ready to support you in operating and maintaining your NEC system.

  • Page 97: Nec Bulletin Board System

    Quick reference guides Troubleshooting information. NEC Bulletin Board System The NEC Electronic Bulletin Board System (BBS) is available to all customers free of charge. If you dial us directly at (508) 635-4706, your only expense is the cost of the phone call. The BBS is also accessible through CompuServe for customers who are already members.

  • Page 98: How Do You Use The Bbs

    A Message Menu containing an interactive e-mail network that lets you leave messages for members of the NEC support staff and correspond with other BBS members. A Bulletin Menu that contains online help, important NEC Technologies’ phone numbers, and a selection of useful files and utilities available for downloading.

  • Page 99: Nec Technical Support

    Data bits — 8 Stop bits — 1. NEC Technical Support NEC offers a free technical support service to use if you have a technical problem that cannot be resolved by your dealer. NEC’s technical support can help you with ques- tions about software and hardware compatibility, operating system software issues, and using the products.

  • Page 100: Mail-In Service

    UltraCare, a local authorized dealer, or if the warranty has expired. You can mail your NEC product to one of four repair depots located across the U.S. and Canada. Arrange for mail-in service through the CSRC at 1-800-632-4525.

  • Page 101: Specifications

    Specifications The following specifications are standard except where noted. System Processor Intel SL Enhanced i486DX2-50MHz Intel SL Enhanced i486DX4-75MHz Random Access Memory (RAM) Standard size — 4 MB high-speed Optional — expandable in 4-MB, 8-MB, 12-MB, or 16-MB increments Video RAM — 1 MB Cache RAM —...
  • Page 102 Interface — Super VGA Resolution — 640 x 480 pixel display Dot Pitch — 0.30 mm by 0.30 mm (0.012 in. by 0.012 in.) Viewing Area — 192 mm by 144 mm (7.56 in. by 5.67 in.) Aspect Ratio — 4:3 (or true CRT aspect ratio) Dual scan STN (Super Twist Nematic), cathode fluorescent (CFL) backlit LCD Color —...
  • Page 103 Pointing Device Built-in track ball, PS/2 mouse interface port Keyboard Built-in, 83 keys with standard QWERTY-key layout, 79 keys for U.K. and Germany Function keys — 12 keys Cursor Control keys — 8 keys; arrow keys arranged in inverted T layout Numeric keypad —...
  • Page 104 Diskette Drive Standard 44-MB Drive Size — 1. 3.5 inch Capacity — 720 KB or 1.44 MB Access Time (average) — 94 ms Transfer Rate — 500k bps (with 1.44-MB diskettes) Interleave 1:1 Hard Disk Drive Internal 2.5-inch, 250-MB, 340-MB, or 540-MB PCMCIA Slots Two standard peripheral interface slots.
  • Page 105 Bridge Battery Backs up memory contents and system status for up to 5 minutes under Suspend mode Output voltage — 6 volts Capacity — 50 mAh Lithium Battery Powers the CMOS that retains configuration, date, and time Output voltage — 3 volts Capacity —...
  • Page 106 Battery Pack Width — 4.2 in. (108 mm) Depth — 4.5 in. (114.5 mm) Height — 0.76 in. (19.5 mm) AC Adapter Width — 4.68 in. (120 mm) Depth — 2.73 in. (70 mm) Height — 1.37 in. (35 mm) Weight Color Models DSTN —...

  • Page 107: Nec Communications Assistant

    You can find the NEC Communications Assistant icon in the Versa Help program group. Use the always-on-top feature while you are using a communications package for faxing or file transfer. This keeps it near at hand for when you need it.

  • Page 108: Glossary

    Glossary applications programs Software designed to perform specific functions, like solv- ing business or mathematical problems. AC Adapter A device that connects a Versa portable computer and an AC wall outlet to provide AC power for running the system or recharging the battery. base RAM Area of system memory between 0 and 640 kilobytes available to the user for operating system and application...
  • Page 109 boot To start up a computer. See cold boot and warm boot. An electronic circuit within a computer used for transmit- ting data or electrical power from one device to another. byte Group of eight contiguous bits. clock Electronic timer used to synchronize computer operations. CMOS Complementary Metal Oxide Semiconductor.
  • Page 110 diskette A thin flexible platter coated with a magnetic material for storing information. diskette drive A magnetic drive that writes on and retrieves data from a diskette. DSTN Double-Scan Super-Twisted Nematic. A type of technology used in some Versa LCD screen displays. enhanced VGA A video interface that offers more colors or higher resolu- tion than VGA.
  • Page 111 hertz (Hz) A unit of frequency equal to one cycle per second. hot key Combination of two or three keys (such as ) that Ctrl-Alt-D you press simultaneously for a particular function. input/output (I/O) The process of transferring data between the computer and external devices.
  • Page 112 load To copy a program into the computer's memory from a storage device. megabyte (MB) 1,048,576 bytes. memory Electronic storage area in a computer that retains infor- mation and programs. A computer has two types of memory — read-only memory (ROM) and random access memory (RAM).
  • Page 113 operating system Set of programs that manage the overall operation of the computer. overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
  • Page 114 pixels Picture elements. Tiny dots that make up a screen image. port Provides the means for an interface between the microproc- essor and external devices. A cable connector is usually plugged into the port to attach the device to the computer. processor In a computer, a functional unit that interprets and executes instructions.
  • Page 115 resolution The degree of screen image clarity. Video display resolution is determined by the number of pixels on the screen. Reso- lution is usually specified in pixels by scan lines, for exam- ple, 640 by 480. See pixels. RS-232C Standard interface for serial devices. scanner An optical device that reads printed material and converts it to a computer screen image.
  • Page 116 Video Graphics Array. Graphics technology that supports up to 256 K colors and a graphics resolution of 640 by 480 pixels. volatile memory Storage media that loses its data when system power is turned off. Standard memory and memory that you add to the Versa are volatile memory.

  • Page 117: Index

    Index Dualscan Super-Twisted Nematic (DSTN), 1-4 AC adapter, 1-2, 1-18, 1-20, 2-8, 2-9, 6-1, 6-2 Auto Setup, 4-2, 4-5, 5-1 to 5-6, Electronic mail, 2-4 5-8, 5-13, 5-18, 6-2 to 6-6 E-mail, 2-4, 2-7 Backlight, 1-6 Function keys, 1-5 Battery, 1-10, 1-17, 1-21, 6-2 Battery I, 1-7 Global positioning system (GPS), Battery II, 1-7...
  • Page 118 LCD/CRT, 1-6 Power Management, 1-7, 1-8, 4-1, Local stand-by mode, 4-2 5-7, 5-10, 5-11 levels, 1-7 Power option, 5-10 Managing Power-saving modes contacts, 2-2 active, 4-2 data, 2-2 features, 4-1 fleet, 2-8 local stand-by, 4-2 time, 2-2 suspend, 4-3 Meetings, 2-5 Printer, 3-1, 3-12, 3-14, 3-21 Memory expansion, 3-1, 3-6 Mode...
  • Page 119 UltraCare, 7-1 to 7-3, 7-8 Versa Help, 1-16 Versa V's features, 1-4 VersaTrack ball, 1-13 Warranty service, 7-1, 7-2, 7-8 Index-3...
  • Page 120 Glossary applications programs Software designed to perform specific functions, like solv- ing business or mathematical problems. AC Adapter A device that connects a Versa portable computer and an AC wall outlet to provide AC power for running the system or recharging the battery. base RAM Area of system memory between 0 and 640 kilobytes available to the user for operating system and application...
  • Page 121 boot To start up a computer. See cold boot and warm boot. An electronic circuit within a computer used for transmit- ting data or electrical power from one device to another. byte Group of eight contiguous bits. clock Electronic timer used to synchronize computer operations. CMOS Complementary Metal Oxide Semiconductor.
  • Page 122 diskette A thin flexible platter coated with a magnetic material for storing information. diskette drive A magnetic drive that writes on and retrieves data from a diskette. DSTN Double-Scan Super-Twisted Nematic. A type of technology used in some Versa LCD screen displays. enhanced VGA A video interface that offers more colors or higher resolu- tion than VGA.
  • Page 123 hertz (Hz) A unit of frequency equal to one cycle per second. hot key Combination of two or three keys (such as ) that Ctrl-Alt-D you press simultaneously for a particular function. input/output (I/O) The process of transferring data between the computer and external devices.
  • Page 124 load To copy a program into the computer's memory from a storage device. megabyte (MB) 1,048,576 bytes. memory Electronic storage area in a computer that retains infor- mation and programs. A computer has two types of memory — read-only memory (ROM) and random access memory (RAM).
  • Page 125 operating system Set of programs that manage the overall operation of the computer. overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
  • Page 126 pixels Picture elements. Tiny dots that make up a screen image. port Provides the means for an interface between the microproc- essor and external devices. A cable connector is usually plugged into the port to attach the device to the computer. processor In a computer, a functional unit that interprets and executes instructions.
  • Page 127 resolution The degree of screen image clarity. Video display resolution is determined by the number of pixels on the screen. Reso- lution is usually specified in pixels by scan lines, for exam- ple, 640 by 480. See pixels. RS-232C Standard interface for serial devices. scanner An optical device that reads printed material and converts it to a computer screen image.
  • Page 128 Video Graphics Array. Graphics technology that supports up to 256 K colors and a graphics resolution of 640 by 480 pixels. volatile memory Storage media that loses its data when system power is turned off. Standard memory and memory that you add to the Versa are volatile memory.
  • Page 129 A lithium battery in your computer maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC recommends that you replace the battery. See the Versa Battery Guide for battery replacement information. WARNING: There is a danger of explosion if the battery is incorrectly replaced.
  • Page 130 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 131 If the modem malfunctions, all repairs should be performed by NEC Technologies or an NEC Authorized Service Center. It is the responsibility of users requiring service to report the need for service to NEC Technologies or to an NEC Author- ized Service Center.
  • Page 132 (For Canadian Use Only) This equipment is a Class B digital apparatus which complies with the Radio Interference Regulations, C.R.C., c.1374. Cet appareil numérique de la classe B est conforme àu Règlement sur le brouillage radioélectrique, C.R.C., ch.1374. Canadian Department of Communications Modem Connection Requirements NOTE: The Canadian Department of Communications label identifies certified equipment.
  • Page 133 A lithium battery in your computer maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC recommends that you replace the battery. See Chapter 9 for battery replace- ment information. WARNING: There is a danger of explosion if the battery is incorrectly replaced.

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