Related Manuals for Dell V310 Series
Summary of Contents for Dell V310 Series
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Page 1: Method
Dell V310 Series User's Guide April 2009 www.dell.com | support.dell.com Machine type(s): 4443 Model(s): 1d1, 1dw, 5dw... -
Page 2: Additional Assistance, Use The Service Center Link
DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary interest... -
Page 3: Table Of Contents
Understanding the parts of the printer...11 Ordering and replacing supplies...13 Replacing ink cartridges...13 Ordering ink cartridges...14 Recycling Dell products...15 Using the printer control panel buttons and menus...16 Using the printer control panel...16 Using the printer menus...18 Changing temporary settings into new default settings...19 Changing the Power Saver timeout...20... - Page 4 Copying photos...46 Enlarging or reducing images...46 Adjusting copy quality...46 Making a copy lighter or darker...47 Collating copies using the printer control panel...47 Repeating an image on one page...48 Copying multiple pages on one sheet...48 Making a duplex copy manually...48 Canceling copy jobs...49 Scanning...50...
- Page 5 Cleaning the exterior of the printer...74 Cleaning the scanner glass...75 Troubleshooting...76 Before you troubleshoot...76 Using the Service Center to solve printer problems...76 If Troubleshooting does not solve your problem...76 Setup troubleshooting...76 Jams and misfeeds troubleshooting...81 Print troubleshooting...83 Copy and scan troubleshooting...84 Memory card troubleshooting...86...
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Page 7: Safety Information
Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. -
Page 8: About Your Printer
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site. -
Page 9: Finding Information About The Printer
“Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return empty ink cartridges for reuse or recycling through the Dell Cartridge Collection Program. To return an empty ink cartridge, go to www.dell.com/recycling to request a postage-paid bag. •... - Page 10 Note: The Service Tag and Express Service Code appear on labels located on your printer. Installation software CD Note: If you purchased your Dell computer and printer at the same time, then documentation and drivers for your printer are already installed on your computer.
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Page 11: Understanding The Parts Of The Printer
Understanding the parts of the printer Use the Paper support Load paper. Wi-Fi indicator Check wireless status. Note: This feature is available in selected models only. Card reader light Check card reader status. The light blinks to indicate that a memory card is being accessed. - Page 12 Scan and copy photos and documents. Security slot Install an anti-theft cable on your printer. Power supply with port Connect the printer to a power source. USB port Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.
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Page 13: Ordering And Replacing Supplies
Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. Turn on your printer. Open the printer. -
Page 14: Ordering Ink Cartridges
Color cartridge Color cartridge, high yield Licensed for a single use only. After use, return this cartridge to Dell for remanufacturing, refilling, or recycling. To know more about recycling Dell products, visit www.dell.com/recycling. Available only on the Dell Web site at www.dell.com/supplies. -
Page 15: Recycling Dell Products
To return Dell products to Dell for recycling: Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. Click Order supplies in the Maintenance tab. -
Page 16: Using The Printer Control Panel Buttons And Menus
Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: Use the: Power button Copy button Scan button Photo button Color/Black Start button Using the printer control panel buttons and menus •... -
Page 17: Using The Printer Control Panel Buttons And Menus
Note: The display is turned off in Power Saver mode. Select button Arrow buttons Back button Setup button Using the printer control panel buttons and menus • Cancel a print, copy, or scan job in progress. • Exit from a menu level of the Copy, Scan, Photo, or File Print menu to the top level of a menu. -
Page 18: Using The Printer Menus
This menu appears only when there is a valid DPOF file in your memory device. This menu appears only when a memory device is inserted into the card slot or USB port. Using the printer control panel buttons and menus •... -
Page 19: Changing Temporary Settings Into New Default Settings
This menu appears only when a USB Bluetooth adapter is inserted into the USB port. Note: The File Print menu is enabled when you insert a memory device that contains document files into the printer. The menu is composed of the folders and files stored on the memory device. -
Page 20: Changing The Power Saver Timeout
Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent on some printer models) compared to the default printer settings. -
Page 21: Resetting To Factory Settings
Press the arrow buttons to scroll to Set Defaults, and then press Press the arrow buttons to scroll to Use Factory, and then press When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons. - Page 22 Press the arrow buttons to scroll to Eco-Mode. Select the Eco-Mode setting, and then press Press until you exit Setup, or press another mode button. Using the printer control panel buttons and menus...
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Page 23: Using The Printer Software
Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do. - Page 24 (referred to as Service Center) Printing Preferences Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased. View, manage, and edit photos.
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Page 25: Updating The Printer Software (Windows Only)
Reinstalling the printer software If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you send a print job, then try removing and reinstalling the printer software. -
Page 26: Loading Paper And Original Documents
Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. - Page 27 • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of the paper. •...
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Page 28: Saving Paper Default Settings
You can set the default paper size, paper type, and photo print size for the documents and photos that you print. Note: These default settings apply only to print, copy, and scan jobs that you initiate from the printer. From the printer control panel, press Choose the default settings: •... -
Page 29: Loading Original Documents On The Scanner Glass
Press the arrow buttons to scroll to Defaults, and then press Press to select Photo Print Size. Press the arrow buttons to select the default photo print size for the printer, and then press Press until you exit Setup, or press another mode button. -
Page 30: Printing
The collate option is available only when you are printing multiple copies. • To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking. With a document open, click File Print. -
Page 31: Printing Multiple Pages On One Sheet
When the printer detects the memory device, Memory Card Detected or Storage Device Detected appears on the display. If only document files are stored on the memory device, then the printer automatically switches to File Print mode. If document files and image files are stored on the memory device, then press to select Documents. -
Page 32: Printing Specialty Documents
Press the arrow buttons to select the file name of the document that you want to print. Press , and then wait for the printer to connect to the network computer or to finish searching the network for available computers. -
Page 33: Printing On Both Sides Of The Paper (Duplexing) Manually
Tips on loading label sheets • Make sure the top of the label sheet feeds into the printer first. • Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. - Page 34 Note: The Print Instruction Page to Assist in Reloading item is selected automatically. Click OK. The printer prints the odd-numbered pages and the instruction sheet. Flip and reload the paper, following the directions on the instruction sheet to complete the print job.
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Page 35: Working With Photos
Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer. Insert a memory card into the card slot or a flash drive into the USB port. -
Page 36: Printing Photos Using The Printer Control Panel
Card (Type M) • Secure Digital High Capacity (SDHC) Printing photos using the printer control panel Load photo paper. From the printer control panel, press Insert a memory card, flash drive, or digital camera set to mass storage mode. -
Page 37: Printing Photos From A Memory Device Using The Printer Software
Fast Pics launches automatically when you insert the memory device. Follow the instructions on the computer screen to transfer the photos to the computer or to print. If the printer is using a Wireless connection (selected models only) Press the arrow buttons to scroll to Select Computer, and then press... -
Page 38: Printing Photos From A Pictbridge-Enabled Digital Camera
See the documentation for your camera to begin printing. Note: If you insert the camera while the printer is performing another job, then wait for the job to finish before printing from the camera. - Page 39 Printing photos from a memory device using the proof sheet Load letter- or A4-size plain paper. From the printer control panel, press Insert a memory card or flash drive. Press the arrow buttons to scroll to Proof Sheet, and then press Press the arrow buttons to select an option to print a proof sheet.
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Page 40: Printing From A Bluetooth-Enabled Device
Note: The printer does not support printing files from your computer using a Bluetooth connection. You need to set up a connection between a Bluetooth-enabled device and your printer if you are sending a print job from the Bluetooth device for the first time. You will need to repeat the setup if: •... - Page 41 Note: You need to set up a connection for each Bluetooth device that you use to send a print job to the printer. To set up a connection between the printer and a Bluetooth-enabled device: Insert a USB Bluetooth adapter into the USB port located on the front of the printer.
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Page 42: Setting The Bluetooth Security Level
Press the arrow buttons to scroll to Security Level, and then press Press the arrow buttons to select the security level, and then press • Select Low to allow Bluetooth devices to connect and send print jobs to your printer without requiring users to enter a pass key. •... -
Page 43: Managing Print Jobs
Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. -
Page 44: Pausing Print Jobs
If you want to resume a particular print job, then right-click the document name, and then select Resume. • If you want to resume all print jobs in the queue, then click Printer, and then clear the selection for Pause Printing. -
Page 45: Copying
Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for copying •... -
Page 46: Copying Photos
• If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with this resize setting, use photo paper and set the paper type to Photo, or let the printer automatically detect the paper type. -
Page 47: Making A Copy Lighter Or Darker
Repeat steps 8 and 9 until all the pages that you want to copy have been saved to the printer memory. When asked if you want to scan another page, press the arrow buttons to scroll to No, and then press printing the copies. -
Page 48: Repeating An Image On One Page
Repeat steps 7 and 8 until all the pages that you want to copy have been saved to the printer memory. When asked if you want to scan another page, press the arrow buttons to scroll to No, and then press printing. -
Page 49: Canceling Copy Jobs
Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. Press Canceling copy jobs To cancel a copy job, press Scanning stops and the printer returns to the previous menu. Copying... -
Page 50: Scanning
You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your operating system. -
Page 51: Scanning To A Flash Drive Or Memory Card
Press to start scanning. The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved. Scanning photos into an editing application Using the printer control panel Load the photo or photos facedown on the scanner glass. -
Page 52: Scanning Documents Into An Editing Application
Repeat steps 9 and 10 until all the photos that you want to scan are saved to the printer memory. When asked if you want to scan another page, press the arrow buttons to scroll to No, and then press The scan is complete when the photo editing application you selected in step 6 opens on the destination computer, and the scan appears within the application as a new file. -
Page 53: Scanning Directly To E-Mail
Use a high resolution. How do I scan in black and white? Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control panel to switch from color to black and white. -
Page 54: Canceling Scan Jobs
What is an application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloads this application list from your computer when scanning for the first time. If you do not see the application you want on the list, or if you install new applications on your computer, then update the application list in the printer. -
Page 55: Networking
Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. If you are having issues with an n router, verify with your router manufacturer that the current mode setting is compatible with g devices, as this setting varies depending on the router brand/model. -
Page 56: Printing A Network Setup Page
Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses. Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer. Load plain paper. -
Page 57: Installing The Printer On Other Computers
Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver. -
Page 58: Special Wireless Installation Instructions
If you want to assign a static IP address to your printer, do the following: Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. Print a network setup page to see what IP address is currently assigned to the printer. -
Page 59: Advanced Wireless Setup
Enter. The printer Web page loads if the address was successfully assigned. For more information, contact your system support person. Changing wireless settings after installation To change wireless settings on the printer, such as the configured network, the security key, or other settings, do the following: Click or Start. - Page 60 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: Create a network name or SSID for the network between the computer and your printer. Write down the name of your network. Be sure to use the exact spelling and capitalization.
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Page 61: Adding A Printer To An Existing Ad Hoc Wireless Network
Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured. -
Page 62: Sharing A Printer In A Windows Environment
WPS. In order to use WPS to configure the printer, the wireless router must also support WPS. If you want to use WPS to set up your printer, then insert the CD and follow the instructions on the computer screen. -
Page 63: Networking Faq
Select Local Port, and then click New Port. Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive printer name that was specified in step 2 on page 62. The name should be in the form \\server \printer. -
Page 64: Where Do I Find My Wep Key Or Wpa Passphrase
Look for any of these identifier marks to check if your device is WPS certified: You can find these WPS logos on the side, back, or top of your access point or router. Where do I find my WEP key or WPA passphrase? To find the WEP key or WPA passphrase for the wireless network, view the security settings on the access point or wireless router. -
Page 65: How Do I Find Out What Type Of Security My Network Is Using
How do I find out what type of security my network is using? You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wireless network. To obtain this information, see the documentation that came with your wireless access point (wireless router), see the Web page associated with the wireless access point, or consult your system support person. -
Page 66: Why Do I Need An Installation Cable
Why do I need an installation cable? When setting up the printer on your wireless network, the printer will need to temporarily connect to a computer using the installation cable. This temporary connection is used to set up the wireless settings of the printer. -
Page 67: How Do I Attach The Installation Cable
How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer. This connection allows you to configure the printer for a networked or locally attached installation. -
Page 68: Finding The Signal Strength
The strength of the signal received by your computer can also affect the connectivity of the printer with the network during configuration. When you installed the wireless adapter in your computer, the adapter software probably placed an icon in your system tray. -
Page 69: How Can I Improve Wireless Signal Strength
OVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT If the printer is too far away from the access point, it will not be able to communicate with other devices on the network. For most indoor wireless networks, the maximum distance between the access point and the printer is approximately 100 feet (30 meters). -
Page 70: What Is A Mac Address
If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer. -
Page 71: How Do I Find The Mac Address
This is called MAC filtering. If MAC filtering is enabled in your access point and you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list. -
Page 72: How Do I Locate Ip Addresses
How are IP addresses assigned? An IP address may be assigned automatically by the network using DHCP. Once the printer is set up on a computer, the computer sends all print jobs across the network to the printer using this address. -
Page 73: Maintaining The Printer
From the Maintenance tab, click Check ink levels. Aligning the printhead If the characters or lines on your printer image appear jagged or wavy, then you may need to align the printhead. Using the printer control panel Load plain paper. -
Page 74: Cleaning The Exterior Of The Printer
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. Remove paper from the paper support and paper exit tray. -
Page 75: Cleaning The Scanner Glass
Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. Make sure the paper support and paper exit tray are dry before beginning a new print job. -
Page 76: Troubleshooting
Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Make sure the printer is turned on. • Make sure the printer is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any errors. •... -
Page 77: Incorrect Language Appears On The Display
• “Printer is printing blank pages” on page 80 • “Printer is busy or does not respond” on page 80 • “Cannot delete documents from the print queue” on page 81 • “Cannot print through USB” on page 81 Incorrect language appears on the display If the "Before you troubleshoot"... -
Page 78: Software Did Not Install
Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. -
Page 79: Print Job Does Not Print Or Is Missing Pages
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. -
Page 80: Printer Is Printing Blank Pages
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AKE SURE THE PRINTER IS NOT IN If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press printer. -
Page 81: Jams And Misfeeds Troubleshooting
“Paper jam in the paper support” on page 82 • “Paper or specialty media misfeeds” on page 82 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. USB symbol. INDOWS Troubleshooting... -
Page 82: Paper Jam In The Paper Support
Press to turn the printer back on. Paper jam in the paper support Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Press to turn off the printer. Firmly grasp the paper, and then gently pull it out. -
Page 83: Print Troubleshooting
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE INK LEVELS Replace low or empty ink cartridges. ELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE AKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED LIGN THE PRINTHEAD... -
Page 84: Copy And Scan Troubleshooting
Remove as many unused fonts as possible from your system. DD MEMORY Consider purchasing more RAM. ELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE ANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING EMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. -
Page 85: Scanner Unit Does Not Close
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER ELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER AKE SURE THE RIGINAL... -
Page 86: Memory Card Troubleshooting
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. -
Page 87: Nothing Happens When A Memory Card Is Inserted
The USB port is marked with a HECK THE NETWORK CONNECTION If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer. -
Page 88: Wireless Troubleshooting
If you are not sure if your security information is correct, run the wireless setup again. • The printer and the computer are within the range of the wireless network. For most networks, the printer and the computer should be within 100 feet (30 meters) of the wireless access point (wireless router). •... -
Page 89: Resetting The Wireless Settings To Factory Defaults
NETWORK If the printer is not on the same wireless network as the computer, you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. - Page 90 If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.
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Page 91: The Continue Button Is Unavailable
If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen. -
Page 92: Cannot Print And There Is A Firewall On The Computer
Third-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: •... -
Page 93: Wi-Fi Indicator Light Is Not Lit
Make sure the printer is plugged into a working outlet. • If the printer is plugged into a power strip, make sure it is turned on and working. Wi-Fi indicator light is green but the printer does not print (Windows only) -
Page 94: Wi-Fi Indicator Light Is Still Orange
ELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wireless printer to use the printer wirelessly. Click , or click Start and then click Run. -
Page 95: Wi-Fi Indicator Light Is Blinking Orange During Installation
HECK ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. - Page 96 ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I find the MAC address?”...
- Page 97 If the access point responds, you will see several lines appear that start with “Reply from.” It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer to try to connect again.
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Page 98: Wireless Print Server Not Installed
This can occur if the laptop hard drive has powered down. If you see this message, wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reattach to the wireless network. - Page 99 You can locate the printer IP address by viewing the printer network setup page. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255): Turn off the device that does not have a valid IP address (the laptop, the printer, or both).
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Page 100: Communication With Printer Lost When Connected To Virtual Private Network (Vpn)
Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. - Page 101 SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer or computer may attempt to attach to the wrong network, although it will appear to be trying to connect to the correct network.
- Page 102 To assign a static IP address to the printer, do the following: Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. Print a network setup page to see what IP address is currently assigned to the printer.
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Page 103: Index
76 checking ink levels 73 checklist before you troubleshoot 76 memory card troubleshooting 86 cleaning exterior of the printer 74 cleaning printhead nozzles 74 Club Internet 58 collating copies 47 Communication not available message 98 computer slows down when... - Page 104 58 IP address, assigning 72 iron-on transfers 28 jams and misfeeds troubleshooting paper jam in the paper support 82 paper jam in the printer 81 paper or specialty media 82 key index 72 labels 27 printing 33 language changing 77...
- Page 105 36 photos using the proof sheet 39 reverse page order 31 tips 30 two-sided 33 printing in draft mode 43 printing mode changing 43 proof sheet using 39 protocol 72 publications finding 9 recycling 8 Dell products 15...
- Page 106 86 troubleshooting, jams and misfeeds paper jam in the paper support 82 paper jam in the printer 81 paper or specialty media 82 troubleshooting, memory card cannot print from a flash drive 87 checklist 86 nothing happens when memory...
- Page 107 Wireless Setup Utility 23 wireless 62, 70 printer does not print 92 troubleshooting 93, 100 wireless network adding a printer to existing ad hoc network 61 common home configurations 65 creating an ad hoc network using Windows 59 information needed for setting up...