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When Space is at a Premium and Flexibility is Key P P P P M M M M 2000 S 2000 S 2000 S 2000 S ® ® ® ® O W E R O W E R O W E R O W E R A T E A T E...
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Reproduction of this document or portions thereof without prior written approval of NEC CSD is prohibited. As an ENERGY star partner, NEC Computer Systems Division (NEC CSD) has determined that this product meets the ENERGY star guidelines for energy efficiency.
Contents Preface..........................xi Abbreviations ........................xiii 1 System Overview Configuration ........................1-2 Features ..........................1-4 Front Features ....................... 1-4 System Unit Front Features................. 1-5 LCD Panel Front Features................... 1-5 Left Side Features ......................1-6 Right Side Features....................... 1-7 Rear Features ........................ 1-8 Inside Features ......................
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NEC WebTelligent Installation ................2-39 NEC SNMP Agent ......................2-42 Installing the NEC SNMP Agent ............... 2-42 Configuring the NEC SNMP Agent for Windows 98 or Windows 2000... 2-43 Configuring the NEC SNMP Agent for Windows NT........2-44 NEC Configuration Change Notification ..............2-45 NEC Auto Backup Utility ...................2-45...
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Service Telephone Numbers ....................8-2 Technical Support ......................8-2 NEC CSD Website......................8-2 Email/Fax Technical Support Service ................8-3 Technical Support Services ..................8-3 Product Information ......................8-4 NEC CSD FTP Site....................... 8-4 NEC CSD Bulletin Board System ................8-4 Contents v...
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9 Specifications System Unit ........................9-3 LCD Panel ..........................9-4 Keyboard ..........................9-4 Mouse ..........................9-5 AC Power Adapter ......................9-5 System Board ........................9-6 Network Board ........................9-6 Diskette Drive........................9-7 6.4-GB IBM Mobile Hard Drive ..................9-8 6.4-GB Hitachi Hard Drive ....................9-9 TEAC 24X CD-ROM Drive.....................9-10 PC Card Slots ........................9-11 Speakers..........................9-11 Environmental and Safety ....................9-12 Compliance........................9-12...
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Right Side Features........................... 1-7 System Unit Rear View ..........................1-8 Inside the System Unit..........................1-9 Setup Main Menu ............................. 2-7 NEC INFO Center Opening Screen......................2-23 Welcome Screen ............................. 2-25 NEC WebTelligent ..........................2-37 WebTelligent Login Screen ........................2-41 NEC WebTelligent Control Screen ......................2-41 Removing the Hard Drive Panel .......................
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Serial Port I/O Addresses........................4-12 Ordering Parts ............................5-2 PowerMate 2000 Series System FRU List....................5-2 Problems and Solutions..........................7-6 NEC CSD Service and Support Telephone Numbers ................8-2 System Specifications ..........................9-2 System Unit Specifications ........................9-3 LCD Panel Specifications ......................... 9-4 Keyboard Specifications ...........................
Preface This manual contains technical information for servicing and repairing the NEC ® PowerMate 2000 Series computers manufactured by NEC Computer Systems Division. The manual contains hardware and interface information for users who need an overview of system design. The manual includes system setup information, disassembly procedures, and an illustrated parts list.
Abbreviations ampere decibels alternating current direct current acknowledge direct cable connection accelerated graphics port data communications equipment ASIC application-specific integrated circuit Display Data Channel advanced technology DIMM Dual In-Line Memory Module (IBM PC) dual in-line package AT attachment direct memory access ATAPI AT attachment packet DMAC...
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front side bus megabyte file transfer protocol modified frequency modulation gigabyte megahertz ground MIDI musical instrument digital hexadecimal interface Hercules Graphics Adapter millimeter hertz multimedia extensions integrated circuit modem modulator/demodulator identification metal-oxide semiconductor intelligent device electronics MPEG Motion Picture Experts Group IDTR interrupt descriptor table millisecond...
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row address strobe uniform resource locator red green blue universal serial bus RGBI red green blue intensity volt root mean square volts, alternating current read-only memory video cassette recorder revolutions per minute volts, direct current real-time clock video display terminal read/write VESA video electronics standards...
This section provides an overview of the NEC PowerMate 2000 Series system and includes descriptions of: system hardware system front, back, sides, bottom, and inside system security major system components. The following figure shows the major components comprising the PowerMate 2000 Series system.
Hitachi or IBM Mobile 6.4-GB IDE Ultra DMA/33 Diskette Drive Samsung Mobile 3 1/2-inch 1.44-MB (SFD-321B) CD-ROM Drive TEAC or NEC Mobile ATAPI 24X LAN Network Board Intel 82559 Chip, 10Base-T/100Base-TX with Wake-On LAN PC Card Slots Two PCMCIA CardBus slots for Type II cards...
Features The system front, back, rear, bottom, and inside features are described in the following paragraphs. Also included are descriptions of system security features. Front Features The following figures identify the lamps, controls, and devices on the front of the system unit and the LCD panel. Brief descriptions of the lamps, controls, and devices follow the figures.
System Unit Front Features The system unit has the following devices, controls, and lamps on the front of the system unit (see the above figure for device, control, and lamp locations). Power/Sleep button — press this button to turn power on. To turn off the system, press the button and hold in for four seconds or more before releasing.
Left Side Features The following figure identifies the controls and devices on the left side of the system unit. Brief descriptions of the controls and devices follow the figures. Left Side Features A – PC Card Slot 1 F – Microphone In Jack B –...
Right Side Features The following figure shows the location of the hard drive panel on the right side of the system unit. The hard drive is under the panel. A brief description of the hard drive follows the figure. Right Side Features A –...
Devices include a pointing device, serial printer, or modem. VGA monitor connector — Attach a video graphics array (VGA)- ® compatible monitor (NEC MultiSync monitor or other VGA-compatible monitor) with a 15-pin connector to this connector. LAN connector — Use this connector to attach a network cable to the system’s 100Base-TX/10Base-T network board.
USB connectors — Attach up to 127 USB devices to these connectors, including printers, monitors, modems, mouse, game pads/joysticks, and speakers. DC power connector — Plug the AC power adapter into this connector and the AC power cable into the adapter and an AC power outlet to supply DC power to the system.
Security Features The system has hardware, software, and mechanical security features that offer protection against unauthorized access to the system and data. The following security features are available: Password Security The BIOS Setup utility includes a feature that allows a user to set either a user or supervisor password, or both.
System Board The system board contains the Celeron processor in a Slot370 connector, system SO-DIMM memory in one or two memory sockets, and the Intel 810 chip set. The chip set contains the 82810 Graphics Memory Controller Hub, 82801 I/O Controller Hub, and 82802 Firmware Hub.
Hard drive jumper settings are given in Section 2, “System Configuration.” Connector locations for the IDE hard drive connector on the system board are given in Section 4, “System Board.” Hard drive specifications are given in Section 9, “Specifications.” CD-ROM Drive All systems come with a 24X CD-ROM drive.
The six-pin mouse cable connector plugs into the back of the system. Mouse specifications are given in Section 9, “Specifications.” All systems come with the graphics accelerator (AGP) integrated on the system board. The AGP provides an integrated, advanced MPEG (Motion Picture Experts Group), 3D and 2D graphics and video accelerator for exceptional graphics and superior quality full-screen, full-motion video.
System Configuration Interrupt Requests Jumper Settings BIOS Setup Utility Flash Utility NEC Application and Driver CD NEC INFO Center NEC OS Restore CD LANDesk Client Manager Cheyenne Backup NEC ToolTelligent Suite...
BIOS Setup utility to configure the system descriptions and procedures for using the following utilities and applications Flash Utility NEC Application and Driver CD NEC INFO Center NEC OS Restore CD LANDesk Client Manager Cheyenne Backup NEC ToolTelligent Suite.
Serial Port Interrupts The interrupts for the communications serial port are given in the following table. Serial Port Interrupts Port Interrupt COM1 IRQ04 COM3 IRQ04 COM2 IRQ04 COM4 IRQ04 Jumper Settings Jumpers on the boards and devices in the system are used to set the system configuration.
Jumpers are set correctly at the factory for the system configuration. Only change the appropriate jumper settings. Otherwise, keep the jumpers at their factory settings. Jumper block 7F4 is a two-pin jumper block for clearing the system password if the password is forgotten. The factory setting for 7F4 is pins 1 and 2 jumpered. To clear the password, the system must be powered down, the jumper removed and reinstalled, and the system powered up.
Hitachi Mobile Hard Drive Jumper Setting For systems with the Hitachi 6.4-MB IDE mobile hard drive, the factory settings for the jumper on the interface connector are shown in the following table. The factory setting is for a single drive installed on the primary IDE channel. The 4-pin jumper block is located at the right end of the interface connector on the drive (when looking at the rear of the drive).
NEC CSD recommends that the current BIOS Setup parameters be printed out or written down and the information stored in a safe place. This lets you restore the system to the current parameters if replacing the CMOS battery (see Section 3, “Disassembly and Reassembly”...
Advanced Use the Advanced menu to set the system for Plug and Play, PCI configuration, serial port and printer port addresses and interrupts, memory cache configurations, I/O device configuration, DMI event logging, and more. Security Use this menu to set User and Supervisor Passwords, security mode, password on boot, network boot, virus check, and more.
Main Menu Choose the Main menu by selecting Main in the legend bar on the Main menu screen. Other Main menu options are available by selecting submenus. Use the arrow keys to select one of the Main menu options and press Enter select a submenu.
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Main Menu Items Menu Item Settings (default is bold) Primary IDE Master 6495 MB Primary IDE Slave None Secondary IDE Master CD-ROM Secondary IDE Slave None Note: The following setting information applies to the primary and secondary master and slave devices. Each device menu item displays the hard drive or CD-ROM identifier if a device is installed.
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Main Menu Items Menu Item Settings (default is bold) LBA Format (label field only) Total Sectors xxxxxxxx total sectors Maximum Capacity xxxx MB Multi-Sector Transfers Disabled, 2, 4, 8, 16 sectors Determines the number of sectors per block for multi-sector transfers.
Main Menu Items Menu Item Settings (default is bold) Disabled, Enabled Legacy USB Support Disables or enables legacy USB support. Disabled, Enabled Boot-Time Diagnostics Screen Selecting Enabled displays the diagnostic screen during boot. System Memory Displays amount of conventional memory detected during boot.
Advanced Menu Menu Item Settings (default is bold) No, Yes Plug and Play OS Select Yes if booting a Plug and Play capable operating system. Select No if you want the BIOS to configure non-boot devices. Reset Configuration Data No, Yes Select Yes if you want to clear the Extended System Configuration Data (ESCD) area.
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Advanced Menu Menu Item Settings (default is bold) I/O Device Configuration Press Enter to access the following submenus. Serial Port A Disabled, Enabled, Auto Setting at Enabled allows the user to configure the port. Setting at Auto enables the BIOS or operating system to configure the port.
Advanced Menu Menu Item Settings (default is bold) Disabled, Enabled Quick Boot Mode When Enabled, the BIOS does not test system memory above 1 MB or wait for ready signals, allowing a quick boot. Enabled, Disabled Sound Select Disabled to turn off onboard sound. PCMCIA Power 3.3 V, 5 V Selects voltage for PC cards.
Security Menu Items Menu Item Settings (default is bold) Clear, Set Supervisor Password Is Status only, user cannot modify. Supervisor password controls access to the BIOS Setup Utility. Clear, Set User Password Is Status only, user cannot modify. User password controls access to the system at boot.
Security Menu Items Menu Item Settings (default is bold) Disabled, Daily, Weekly, Monthly Virus Check Reminder Displays reminder message at bootup. Message is daily, every Monday, or first of every month. Disabled, Daily, Weekly, Monthly System Backup Reminder Displays reminder message at bootup. Message is daily, every Monday, or first of every month.
Power Menu Settings Menu Item Settings (default is bold) Sleep Button, Power Button System Switch Select Power Button to turn the system on or off. Off, On Resume On Modem Ring Setting to On allows the system to wake up when an incoming call is detected on the modem (if installed).
Boot Menu Settings Menu Item Settings (default is bold) Press Return Hard Drive System attempts to boot from the first hard drive in this list. If no operating system found, system tries the next drive until operating system is found. Boot order can be changed.
Update the Flash ROM with a BIOS flash diskette. You can get the diskette from NEC CSD or download the BIOS from the NEC CSD website or Bulletin Board System (BBS). See Section 8 for download, website, and bulletin board system information.
Launch the Application and Driver CD as follows. In systems running the Windows NT operating system, insert the NEC Application and Driver CD after the system reboots and you have chosen the Windows NT Workstation Version 4.00 operating system. Be sure to insert the CD before Windows NT actually completes its boot and displays the NT logon screen.
5. Remove the CD from the CD-ROM drive when the installation is complete. NEC INFO Center NEC CSD provides an online NEC INFO Center on the NEC Application and Driver CD. It’s easy to install and it provides quick access to information about the system.
“Uninstalling the NEC INFO Center.” Installing the NEC INFO Center The NEC INFO Center is on the NEC Application and Driver CD. Follow the instructions in the previous section, “Installing Applications,” to install the NEC INFO Center online documentation. The NEC INFO Center is in the list of applications that appear when the NEC Application and Driver CD is started.
NEC OS Restore CD The following procedures describe how to use the NEC OS Restore CD that ships with the system. Read the following subsections in their entirety before using the NEC OS Restore CD to restore the Windows operating system or factory-installed drivers on the system.
The OS Restore program deletes all the data on the hard drive. If possible, back up all data before performing an OS restore. 1. Power on or restart the system and immediately insert the NEC OS Restore CD into the CD-ROM drive. The Operating System Restore Welcome screen appears.
The OS Restore program deletes all the data on the hard drive. If possible, back up all data before performing an OS restore. 1. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”). 2. Click to repartition and reformat the hard drive.
Custom Rebuild and Restore Format the hard drive with choices on repartitioning the drive as follows. 1. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”).
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10. Click to reboot. This completes the Custom Rebuild and Restore procedure. See “NEC Application and Driver CD” for instructions on installing any of the applications or online documents, or to install device drivers that did not come with the system.
If possible, back up all data before performing an OS restore with these options. 1. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”).
Do not install both the LANDesk Client Manager and the NEC SNMP Agent on the same computer. Do not install both the LANDesk Client Manager and the NEC SNMP Agent on the same computer. The two applications are incompatible, and neither can be removed using the uninstall utility.
view DMI-compliant component information set security features to change password (local machine) or enable/disable the serial ports, printer, or diskette drive (system administrator) back up and restore system configuration files back up system and application software using Cheyenne Backup troubleshoot receive notice of system events (for example, if the system is running low on memory, you are notified of the potential problem) detect changes to CPU, memory, and hard drive characteristics and alert...
Monitoring PC Health PC health can be determined by monitoring various system components for threshold levels. Some of the components that are monitored include: drive space prediction of hard drive failure (Smart Hard Drive failure prediction) free virtual memory temperatures power supplies chassis opened GDI used...
As a part of the LANDesk Client Manager, the Desktop Management Interface (DMI) is the standard interface used to manage system components on the computer. Examples of system components are network interface cards and software applications. System components provide a Management Information Format (MIF) file to be DMI-compliant.
Windows 98, Windows 2000, or Windows NT. The LANDesk Client Manager (LDCM) Admin function is installed on the C drive of your system when LANDesk Client Manager is installed from the NEC Application and Driver CD. For information on installing LANDesk Client Manager, see “Launching the Application and Driver CD”...
NEC Configuration Change Notification for screen notifications of changes in the processor, main memory, or hard drive upon restart NEC Auto Backup Utility, to detect predicted hard drive failures and to automatically back up the data from the failing drive.
Management Interface (DMI) version 2.0, and the world wide web to perform administrative tasks across multiple platforms, either locally or remotely over a network. Through NEC WebTelligent, the managed client desktop PC administrator can manage from a desktop computer using the Netscape or Microsoft Internet Explorer web browser.
NEC WebTelligent NEC WebTelligent Features NEC WebTelligent provides the administrator with the following features and benefits. WebTelligent Account Management Create and delete user accounts Change user passwords Disable user accounts Asset Management Discovery of networked DMI desktops Display system and hardware component attributes...
Reduced Costs WebTelligent is free with the purchase of an NEC PowerMate Managed system WebTelligent is free to download from the NEC CSD website www.nec-computers.com). NEC WebTelligent Requirements WebTelligent installs on a Windows 98, Windows 2000, or Windows NT web...
NEC Auto-Discovery Agent TCP/IP. NEC WebTelligent Installation Install the WebTelligent software and the NEC Auto Discovery Agent software on a Windows 98, Windows 2000, or Windows NT web server as follows. 1. Close all open applications before installing WebTelligent and Auto Discovery Agent.
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Scroll to the bottom of the page and set the default document to login.html Click 5. Install the NEC Auto Discovery Agent software on a managed client. If installing the Auto Discovery Agent from the NEC Application and Driver CD, see “Installing ToolTelligent Utilities.”...
Click on the desktop to be managed. A Workstation screen opens to display a summary of the workstation attributes. When finished, click File and click Close to go back to the Windows screen. NEC WebTelligent Control Screen System Configuration 2-41...
Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. The two applications are incompatible, and neither can be removed using the uninstall utility.
1. If installing the NEC SNMP Agent from the NEC Application and Driver CD, see “Installing ToolTelligent Utilities” for installation instructions. 2. If downloading the software from the NEC CSD website (www.nec-computers.com), save the download file in the C:\Temp directory or other appropriate directory. Double click and follow setup.exe...
(for example, 157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\ NEC Computer Systems Division\NEC SNMP Desktop Agent\Port Number".
The utility has some configuration options that are accessible through the system tray icon. The NEC Tools group on the Start menu includes a Read Me file containing recent information about the utility as well as access to a Help document.
Disassembly and Reassembly Hard Drive SO-DIMM Module Bottom Cover CD-ROM Drive Diskette Drive System Board and Support Plate Support Plate Network Board LAN Connector Board PC Card Bay CPU Fan CMOS Battery Processor and Heat Sink Hard Drive Bay and Drive LCD Panel...
This section contains step-by-step disassembly procedures for the PowerMate 2000 series system. A disassembly figure is provided with most procedures. Section 5 includes a field-level parts list and an illustrated parts breakdown showing an exploded view of the system. A small flat head screwdriver and a small Phillips-head screwdriver are the only required tools.
Use extreme care in disconnecting and connecting cables to prevent breakage. Do not pull on the cable, pull only on the connector. Label any cable connector before removing it. Note where the connector goes and in what position it was installed. On completion of any reassembly, perform a power-on test.
5. Carefully unplug the hard drive interface cable from the hard drive (see the following figure). Do not pull on the interface cable. Evenly pull on the connector at the end of the interface cable until it releases from the hard drive connector. Note the four pins on the right end of the hard drive connector.
SO-DIMM Module Removal Remove the SO-DIMM module(s) as follows. 1. Close all applications, shut down the operating system, turn off system power, and unplug the AC power adapter and power cord from the power source and the back of the system unit. 2.
5. Press outward on the two SO-DIMM locking clips to release the module. The module pops up at an angle, ready for removal. Releasing the SO-DIMM Module A – Locking Clips 6. Carefully pull the module out of its socket and store in a static free bag. 7.
Bottom Cover Removal Remove the bottom cover from the system unit as follows. 1. Close all applications, shut down the operating system, turn off system power, and unplug the AC power adapter and power cord from the power source and the back of the system unit. 2.
CD-ROM Drive Removal Remove the CD-ROM drive as follows. 1. Remove the system unit bottom cover (see “Bottom Cover Removal” earlier in this section). 2. Disconnect the CD-ROM drive interface cable from its connector on the drive. Release the cable retainer on the drive connector by gently pushing the ends of the retainer away from the connector.
Diskette Drive Removal Remove the diskette drive as follows. 1. Remove the system unit bottom cover (see “Bottom Cover Removal”). 2. Remove the four screws securing the diskette drive to the support plate (see the following figure). Hold the drive in place and perform step 3. 3.
System Board and Support Plate Assembly Removal Remove the system board and support plate assembly as follows. Note The system board and support plate assembly must be removed from the system unit to remove the network board, processor, CPU fan, PC card bay, CMOS battery, or LCD panel.
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6. Carefully pull the system board and support plate assembly out just enough to access the LCD panel interface cable and speaker cable on the opposite side of the assembly. You might need to pull out on the right side of the system unit chassis to release the volume control from its slot in the side of the chassis.
Support Plate Removal Remove the support plate from the system board as follows. Note The support plate must be removed from the system board to remove the network board, CPU fan, PC card bay, or CMOS battery. The support plate does not need to be removed if removing the processor and heat sink.
Network Board Assembly Removal Remove the network board, cable, and bracket assembly from the system board as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Position the system board with the network board facing up. 3.
LAN Connector Board Removal Remove the LAN connector board from the system board as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Position the system board with the network board side facing up. 3.
CMOS Battery Removal Remove the 3-volt lithium battery from the system board as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Turn the system board over with the network board side facing down and locate the battery (see the preceding figure “Removing the PC Card Bay”...
CPU Fan Removal Remove the CPU fan as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Position the system board with the network board side facing down. 3. Unplug the CPU fan cable from connector P22 on the system board (see the preceding figure “Removing the PC Card Bay”...
Processor and Heat Sink Removal The Celeron processor is installed in a Slot370 socket and is cooled by a combination of a heat sink attached to the top of the processor and the CPU fan. Remove the heat sink and processor as follows. If the system was just running, the processor and heat sink on the system board are hot.
Removing the Processor and Heat Sink A – Heat Sink D – Retention Clip B – Socket Tab (1 of 2) E – CPU Fan C – Lock Lever (under heat sink) F – CPU Fan Screws (2) 6. Remove the processor as follows. Pull out on the processor socket lock lever just enough to release the lever from the socket, then pivot the lever up to release the processor.
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(refer to the documentation that comes with the kit). Additional installation information can be obtained from NEC CSD (see Section 8, “NEC CSD Information Services” for information on contacting NEC CSD). Center a new thermal pad on top of the processor.
Hard Drive Bay and Drive Removal Remove the hard drive bay and the hard drive as follows. 1. Remove the system board and support plate assembly (see “System Board and Support Plate Assembly Removal” earlier in this section). 2. Remove the four screws securing the drive bay to the chassis (see the next figure “Removing the LCD Panel”...
4. Carefully pull the LCD panel out of its mount on top of the system unit chassis. 5. Carefully pull the interface cable and switch cable through the collar in the system unit chassis. Set the LCD panel down on a clean, flat surface. 6.
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7. Check that the LCD panel swivels side-to-side and tilts up and down. If it does not, check the alignment of the collar tab. 8. Secure the cables with a cable tie inserted through the hole in the hard drive bay and around the cables.
This section describes the locations of connectors, jumpers, and sockets on the system board, including external cable connectors, internal board connectors, jumper locations, and upgrade sockets. Included in this section are procedures for setting jumpers on the system board and a SO-DIMM memory upgrade path for the SO-DIMM sockets. Also included are descriptions of system board components.
System Board External Audio Connectors A – Microphone In Jack C – Headphone Jack B – LIne In Jack Internal Connectors, Sockets, and Jumpers Locations of the internal connectors, sockets, and jumper on the system board are shown in the following figure. System Board Internal Connector, Socket, and Jumper Locations - Side 1 A –...
System Board Internal Connector and Socket Locations - Side 2 A – CardBus Connector P13 G – Serial Port Connector P04 B – DC Power Connector P07 H – Parallel Port Connector P03 C – USB Connector P06 I – Keyboard Port P02 D –...
2. Remove the SO-DIMM panel on the bottom of the system unit (see “SO-DIMM Module Removal” in Section 3 for procedures). 3. Locate jumper block 7F4 between the two SO-DIMM module slots. 4. Remove the jumper from pins 1 and 2 to clear the password settings. 5.
Sample SO-DIMM Upgrade Paths Total System Memory SO-DIMM 0 SO-DIMM 1 64 MB 64 MB 128 MB 64 MB 64 MB 128 MB 128 MB 192 MB 128 MB 64 MB 256 MB 128 MB 128 MB If you do not know how much memory is installed in the system, check the amount as follows.
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® Phoenix Technologies Ltd BIOS in a flash memory device supporting system setup and PCI auto-configuration 32-KB internal dual write-back cache and 128-KB write-back secondary cache memory integrated on the processor pipelined 32-bit addressing 64-bit data Setup utility built into the BIOS 4-Mb Flash ROM for fast economical BIOS upgrades power management with power saving mode, featuring inactivity timer external connectors for connecting the following external devices:...
System Board Components Component Function Processor Celeron 433-MHz processor with 100 MHz FSB Intel 810 Chip Set: 82801 I/O Controller Hub Uses Accelerated Hub Architecture to make direct connection from graphics and memory to the integrated AC97 controller, IDE controller, and dual USB ports. Supports PCI bus interface, integrated IDE controller, USB, AC’97 Link for audio and telephone Codecs, interrupt controller, timers, 3.3V operation, power management logic, enhanced...
System Board Components Component Function CardBus Controller (TI PCI1420) High performance PCI-to-CardBus controller supporting two independent PC card sockets 32-bit transfers at 33 MHz Supports any combination of 16-bit and 32-bit CardBus PC cards, powered by 5V or 3.3V (see “Advanced Menu” in Section 2 to select the voltage).
there is less chance of inadvertently damaging the system board than when physically replacing ROMs new technology can be incorporated while maintaining corporate standards network administrators can exercise company-wide control of BIOS revisions. The BIOS programs execute the Power-On Self-Test, initialize processor controllers, and interact with the display, diskette drive, hard drive, communication devices, and peripherals.
PCI/IDE Port The system board supports high-performance primary and secondary PCI/IDE ports on the system board. The primary PCI/IDE port has an enhanced IDE interface that supports a PIO Mode 4 device with 16 MB per second 32-bit wide data transfers on the high-performance PCI local bus. The port supports Ultra DMA/33.
Serial Interface The system has one 16C550 UART compatible serial port (COM1) integrated on the I/O controller. The serial port supports the standard RS-232C interface. The buffered high-speed serial port supports transfer rates up to 115.2 KB. The port allows the installation of high-speed serial devices for faster data transfer rates.
Graphics Controller The graphics controller is integrated on the Intel 82810 Graphics and Memory Controller Hub. The hub is specifically designed for graphics-intensive operations, including 3D and 2D effects, texture mapping, text and color pixel amplification, and video acceleration. The controller minimizes bus traffic by off-loading the tasks normally performed by the processor, providing 64-bit, high resolution performance for demanding True Color displays and other sophisticated graphics functions.
This section contains the illustrated parts breakdown (IPB) and NEC CSD part descriptions for the PowerMate 2000 Series systems. The following tables list telephone numbers for ordering system parts and options field-replaceable parts for the system. The PowerMate 2000 Series system illustrated parts breakdown figure is at the end of this section.
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NOTE: The following FRU items are not shown on the IPB. ---- AC Power Adapter ---- AC Power Cord ---- Mouse, 3-button (NEC or Logitech) ---- Keyboard, Chicony, Ergo ---- Diskette Drive (without frame and bezel) ---- Diskette Drive Bezel...
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Illustrated Parts Breakdown The following figure shows the illustrated parts breakdown (IPB) for the PowerMate 2000 Series system. Each FRU on the IPB is identified with a number that cross-references to the FRU list. 5-4 Illustrated Parts Breakdown...
This section contains general information for cleaning and checking the PowerMate 2000 system. The system unit, LCD panel, keyboard, and mouse require cleaning and checking at least once a year, and more often if operating in a dusty environment. No other scheduled maintenance is required. Unplug all power cords before performing any maintenance.
3. Clean the enclosure and keys with a damp cloth. A small, soft-bristle brush may be used to clean between the keys. Do not wet or dampen the keyboard’s printed circuit board. If the board gets wet, thoroughly dry it before reattaching the keyboard to the system unit. Mouse Cleaning The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism under normal conditions.
This section provides information to help isolate and repair system malfunctions at the field level. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen. If screen messages do not help or an error message does not appear, refer to the information in this section to help determine and correct the problem.
System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call the NEC CSD Technical Support Center. System does not maintain date, time, system configuration information. Change the battery (see “CMOS Battery Removal” in Section 3, “Disassembly and Reassembly”).
Check that the diskette size is 1.44 MB. If the diskette drive busy lamp does not light when loading the diskette, try a different diskette. If this loads, the problem is in the software. Non-System Disk or Disk Error message displayed. If trying to boot from the diskette drive, insert a diskette with system files into drive A.
If this does not help, turn off the system, wait five or more seconds, and turn on the system. CD-ROM Drive Problems Check the following problems to see the possible cause and solution. The system does not see the CD-ROM drive. The drive designation is wrong and should be changed.
Speaker volume is too low. Adjust the volume control on the left side of the system unit. If the volume is still too low, adjust the volume through system software (see Windows Multimedia online help.) Diagnostics One beep indicates that the system has completed its POST test. If intermittent beeping occurs, power off the system and try again.
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Problems and Solutions Problem Symptom Solution 1. Power the system off. Check for proper Operating system System halts during loading does not boot sequence. jumper settings (see Section 2), then power- (cont’d) on the system. 2. Check condition of selected bootload device (diskette, CD-ROM disc, or hard disk) for bad boot track or incorrect OS files.
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Problems and Solutions Problem Symptom Solution 1. Check interrupts (see Section 2). Network board No output. malfunction 2. Check cable connections at network board and LAN connector board. 3. Replace network board cable. 4. Replace LAN connector board (see Section 3). 5.
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Problems and Solutions Problem Symptom Solution 1. Check that system power is on and the CD-ROM drive No sound from CDs. malfunction (cont’d) volume control on the side of the system unit is adjusted. 2. Check audio software settings. 3. Check the CD for dirt, scratches, label side up.
Technical Support The following sections provide information for obtaining technical support from NEC CSD. With access to a telephone, modem, and/or fax machine, you can use these services to obtain information on a 24-hour basis. NEC CSD Website If you have a network board and an Internet Service Provider account, you can access the NEC CSD website.
Internet network if you have a modem. The email address is: tech-support@neccsd.com You can also fax technical questions to the NEC CSD Technical Support Center if you have access to a fax machine or fax/modem. The fax number is:...
Direct assistance is available 24 hours a day, 7 days a week. Call the NEC CSD Technical Support Center, toll free, at 1 (888) 235-0649 (U.S. only) for the following support. System hardware — toll-free phone support is limited to the length of the standard warranty.
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NEC CSD recommends that you download files from the Bulletin Board System to a diskette and not to the hard drive. Log onto the BBS as follows. 1. From the Windows desktop, click Start 2. Point to Programs . Point to...
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After you complete downloading your file, log off the BBS as follows. 1. Press Enter (to continue). 2. Press (command for Goodbye/Hangup). 3. Press Enter 8-6 NEC CSD Information Services...
Specifications System Unit LCD Panel Keyboard Mouse AC Power Adapter System Board Network Board Diskette Drive Hard Drive CD-ROM Drive PC Card Slots Speakers Environmental and Safety Compliance...
This section contains the specifications for the various components comprising the PowerMate 2000 Series system. The following table lists the specifications and the pages where the specifications can be found. System Specifications Specification Go to Page System unit LCD panel Keyboard Mouse AC power adapter...
The specifications for the system unit are included in the following table. System Unit Specifications Feature Specification Microdesktop Chassis Conforms to NEC Very-Small Form Factor and Flat Panel Display Specifications 85 percent smaller and correspondingly lighter than traditional desktops Dimensions Base chassis: 10.6 inches wide x 7.5 inches deep x 2 inches...
Keyboard The specifications for the keyboard are included in the following table. Keyboard Specifications Feature Specification Keyboard NEC PS/2- compatible Dimensions Width: 19.0 inches (48.3 cm) Depth: 8.4 inches (21.3 cm) Height: 1.6 inches (4.1 cm) Weight 3.5 to 4.0 lb. (1.6 to 1.8 kg)
The specifications for the AC power adapter are included in the following table. AC Power Adapter Specifications Feature Specification Adapter NEC ADP90ABC Input Power 100 Vac to 240 Vac, ~1.4 amps, 50 - 60 Hz Output Power 19 volt, 4.74 amps, 90 watts...
The specifications for the system board are included in the following table. System Board Specifications Feature Specification System Board NEC proprietary (G7CPYA) Processor Intel Celeron 433-MHz/100-MHz FSB processor mounted in a 370-pin Socket370 on system board Cache Memory 32 KB of primary L1 cache (16-KB data, 16-KB instruction)
Diskette Drive The specifications for the diskette drive are included in the following table. Diskette Drive Specifications Feature Specification Diskette Drive Samsung Diskette Drive SFD-321B Recording Capacity High density mode: Unformatted: 2.00/1.00 MB Formatted: 1440 KB (512B 18 Sec) 720 KB (256B 18 Sec) Normal density mode: Unformatted: 1.00/0.50 MB...
6.4-GB IBM Mobile Hard Drive The specifications for the 6.4-GB IBM mobile hard drive are included in the following table. 6.4-GB IBM Mobile Hard Drive Specifications Feature Specification Hard Drive IBM 6.4-GB, EIDE UDMA/33/66 Formatted Capacity 6400 MB Nominal Rotational Speed 4200 rpm Number of Disks Number of R/W Heads...
6.4-GB Hitachi Hard Drive The specifications for the 6.4-GB Hitachi mobile hard drive are included in the following table. 6.4-GB Hitachi Mobile Hard Drive Specifications Feature Specification Hard Drive 6.4-GB Hitachi, EIDE UDMA/33/66, AT4 Formatted Capacity 6490 MB Rotational Speed 4200 rpm Number of Cylinders 11,120...
TEAC 24X CD-ROM Drive The specifications for the TEAC 24X CD-ROM drive are included in the following table. TEAC 24X CD-ROM Drive Specifications Feature Specification 24X CD-ROM Drive TEAC Interface ATAPI/EIDE Supports PIO Mode4, DMA Mode 2, and Ultra DMA Random Access Time 130 ms (typical) Applicable Disc Format...
PC Card Slots The specifications for the PC card slots are included in the following table. PC Card Slot Specifications Feature Specification CardBus Support High performance 32-bit/bus master interface Supports up to 33 MHz Card Sockets Two sockets that support up to two Type II 16-bit 5V cards (non- CardBus) or 32-bit 3.3V cards (CardBus) Controller ExCA-compatible PCMCIA VG469 controller;...
Canadian C-UL C22.2 No. 950-95 ICES-003 Issue 2, Revision 1 Year 2000 YMARK 2000 NEC Y2KTEST.EXE WHQL DMI 2.0 Self Certification Test Suite Energy Star All systems are Energy Star Compliant Use of CD-ROM drive controls, adjustments, or the performance of procedures other than those specified in this document may result in hazardous radiation exposure.
Windows 2000 operating systems. Install all other applications and the online NEC INFO Center documentation from the NEC Application and Driver CD. Microsoft Internet Explorer 5.0 also comes on the NEC Application and Driver ® CD for systems with the Windows NT operating system.
Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer. See “NEC Application and Driver CD” in Chapter 3 of the PowerMate 2000 Series User’s Guide for detailed information about installing applications from the NEC Application and Driver CD.
You can reduce the frequency of the error by uninstalling the NEC Management Tools. If the DMI Start message occurs prior to the installation of the NEC Management Tools, do not install them until the system has been restarted and LANDesk Client Manager successfully starts all services.
Install PartitionMagic™ files from the NEC Application and Driver CD. Select the PartitionMagic software from the Applications tab in the Installation utility menu. The utility loads files from the NEC Application and Driver CD to . You can find setup and...
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2. Configure BootMagic. If you want to use BootMagic: Click the ENABLE BOOTMAGIC button. The BootMagic menu appears during the next bootup sequence and lets you select Windows NT as the operating system. If you do not want to use BootMagic: Do not select the ENABLE BOOTMAGIC button.
See the following sections for system configuration information. Configuring the System for the NEC SNMP Agent TCP/IP must be enabled before you can use the NEC SNMP Agent. See “Changing Network Settings” in this document to enable TCP/IP. See “Installing Applications in the Correct Order” in this document and “NEC SNMP Agent”...
The following procedure describes how to disable the NetBEUI and NWLink protocols, enable TCP/IP, and provide network, domain, and gateway information. (If a different protocol is enabled, the menu choices might differ from those described in the procedure.) 1. From the Windows desktop, click Start on the taskbar, point to Settings...
Getting CD-ROM Support in Command Prompt Only Mode CD-ROM support is not available when you select at the “Starting Windows 9x” prompt and select the Command Prompt Only option. To initiate CD-ROM support in the Command Prompt Only mode, run DOSSTART.BAT which is located in the C:\WINDOWS directory.
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Glossary access time The time period between the supply of an access signal and the output or acceptance of the data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to get data from the drive.
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Application Programming Interface. An API is a series of functions that programs can use to make the operating system do routine or repetitive tasks. Using Windows APIs, for example, a program can open windows, files, and message boxes (as well as perform more complicated tasks) by passing a single instruction.
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audio Relating to or capable of producing sound. Multimedia computers make extensive use of audio. A digital movie format created by Microsoft. AVI is short for “audio/video interleave,” a method of including a digital movie and its accompanying sound in the same file.
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Binary digit. The smallest unit of computer data. A single digital piece of information, generally represented by the numeral 0 or 1. Usually the transition between the states of +5V and -5V within a computer, the charge of a transistor in an integrated circuit, or the change in polarity of a magnetic region on a disk.
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boot sector The part of the boot block that contains the operating system loader, a program that starts by itself and loads the operating system. Bits per second. The number of bits of data that can be transmitted in one second. Because data compression schemes enable more than one bit per voltage transition, bps is equivalent to baud only if no compression is used.
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chassis The metal frame to which the electronic components of the computer (such as the system board, power supply, and drive bays) are attached. The chassis goes inside the system unit cover. checksum A number, calculated from a block of data, used to verify the integrity of that data. For example, a modem could send a block of data and include the number of 1’s that occur in the block.
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DIMM Dual Inline Memory Module. Circuit board with pins connecting to different memory chips on both sides of the board, which allows for wider and faster data transfer (128-bit). See SIMMs. Direct Memory Access. A method for transferring data, usually between memory and a disk drive, without going through the CPU.
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EIDE Extended Integrated Drive Electronics. The EIDE specification is an enhanced version of IDE that allows for faster transfer rates and supports larger hard drive sizes enhanced VGA A video interface that offers more colors or higher resolution than VGA. Enhanced Parallel Port, a parallel port standard for PCs that supports bidirectional communication between the PC and attached device (such as a printer).
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hertz (Hz) A unit of frequency equal to one cycle per second. hexadecimal A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily converts to a two digit hexadecimal number.
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Interrupt Request. A signal that, when received by the CPU, makes it stop what it is going to do something else. An interrupt is a way in which a particular device in a computer communicates with the CPU. PCs have 16 IRQ lines that can be assigned to different devices (for example, printers, scanners, modems).
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memory Electronic storage area in a computer that retains information and programs. A computer has two types of memory: read-only memory (ROM) and random access memory (RAM). microprocessor A semiconductor central processing unit that is the principal component of a microcomputer.
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overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
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port Any connection by which data can enter or leave a computer or peripheral. Provides the means for an interface between the microprocessor and external devices. A cable connector is usually plugged into the port to attach the device to the computer.
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Self-Monitoring Analysis and Reporting Technology. A hard drive feature that works in conjunction with system software (for example, LANDesk Client Manager, NEC Auto Backup) for identifying a potential problem on the hard drive and automatically backing up system files to a user-specified device, such as a tape or Zip drive.
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system board The main printed circuit board inside the system unit into which other boards and major chip components, such as the system microprocessor, are connected. Tracks per inch. track Any of many concentric circular regions on a disk for storing data. Tracks are divided into sectors.
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VRAM Video RAM. VRAM is special-purpose memory used by video adapters. Unlike conventional RAM, VRAM can be accessed by two different devices simultaneously. This enables a video adapter to access the VRAM for screen updates at the same time that the CPU provides new data. VRAM yields better graphics performance but is more expensive than normal RAM.
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Audio diskette drive, 1-11 features, 4-13 hard drive, 1-11 keyboard, 1-12 LCD panel, 1-11 Backing up mouse, 1-12 NEC Auto Backup, 2-45 network board, 1-13 Battery PC card slots, 1-13 removal, 3-15 speaker set, 1-13 BBS, 8-4 system, 1-10 BIOS...
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PCI local bus features, 4-10 NEC, 2-35 PCI/IDE ports NEC Auto Backup utility, 2-45 features, 4-11 NEC Configuration Change Notification, 2-45 Preventive maintenance NEC CSD service and support keyboard cleaning, 6-2 bulletin board system (BBS), 8-4 mouse cleaning, 6-3 email/fax technical support, 8-3...
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Windows network security, 1-10 system board, 1-11 Workstations System configuration managing, 2-31 interrupt requests, 2-2 jumper settings, 2-4 NEC Auto Backup utility, 2-45 NEC Configuration Change Notification, 2-45 NEC SNMP Agent, 2-42 NEC ToolTelligent suite, 2-35 NEC WebTelligent software, 2-36 System interrupts, 2-2...
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The following regulatory statements provide information about use of the PowerMate 2000 Series system: FCC Statement (For United States Only) Note for Canada Battery Replacement Battery Disposal. Regulatory Statements-2...
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FCC Statement (For United States Use Only) WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
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Note for Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B repecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Regulatory Statements-4...
If the battery fails to maintain system configuration information, NEC recommends that the battery be replaced. For battery replacement information, see “CMOS Battery Removal” in Section 3 of this manual or call your NEC NEC CSD Technical Support Center. WARNING: There is a danger of explosion if the battery is incorrectly replaced.
Battery Disposal Do not place used batteries in your regular trash. The nickel-cadmium or nickel metal-hydride batteries must be collected, recycled, or disposed of in an environmentally-approved manner. The incineration, landfilling, or mixing of batteries with the municipal solid waste stream is prohibited by law in most areas. Return batteries to a federal or state approved battery recycler.
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456-00081-000SRV NEC Computer Systems Division 6000 Florin-Perkins Road 9/99 Sacramento, CA 95828-1037 www.nec-computers.com...