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NEC POWERMATE 2000 Service And Reference Manual
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NEC POWERMATE 2000 Service And Reference Manual

NEC POWERMATE 2000 Service And Reference Manual

Pentium iii 800-mhz or higher processor-based series
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Summary of Contents for NEC POWERMATE 2000

  • Page 1 When Space is at a Premium and Flexibility is Key 2000 ® O W E R A T E ® I I I 8 0 0 - M H E N T I U M Z O R I G H E R R O C E S S O R A S E D E R I E S...
  • Page 2 NEC is a registered trademark of NEC Corporation. PowerMate and MultiSync are registered trademarks and AccuSync is a trademark of NEC Corporation or one of its subsidiaries. All are used under license by NEC Corporation and/or one or more of its subsidiaries.

  • Page 3: Table Of Contents

    Rear Features ......................1-8 Bottom Features......................1-9 Inside Features......................1-10 Software Features ..................... 1-11 Preloaded Software.................... 1-11 NEC Product Recovery CD................1-11 PowerMate Application and Driver CD ............1-11 Security Features ...................... 1-12 Password Security ..................... 1-12 Windows Network Security Features ..............1-12 Security Lock Slot .....................
  • Page 4 Using Hard Drive Password Protection ..............2-20 Moving the Hard Drive..................... 2-20 FLASH Utility........................2-21 NEC INFO Center......................2-21 NEC Product Recovery CD ..................... 2-22 Starting the Recovery Program ................. 2-23 Using the Product Recovery CD ................2-23 Standard System Restore ................... 2-23 Advanced Options .....................
  • Page 5 Parallel Interface....................... 4-10 Serial Interface......................4-11 USB Interface ......................4-11 Accelerated Graphics Port ..................4-11 Graphics Controller ....................4-11 Integrated Audio ....................... 4-12 5 Illustrated Parts Breakdown Order Spare Parts....................... 5-2 Field Replaceable Unit List ....................5-2 Illustrated Parts Breakdown....................5-4 6 Preventive Maintenance System Cleaning ........................
  • Page 6 Glossary Index Regulatory Statements vi Contents...
  • Page 7 PowerMate 2000 Series Disassembly Sequence..............3-2 Sample SO-DIMM Upgrade Paths ..................4-6 System Board Components....................4-8 Parallel Port Addresses ....................4-10 Serial Port I/O Addresses....................4-11 Ordering Parts........................5-2 PowerMate 2000 Pentium III Processor-Based Series System FRU List ......5-2 Contents vii...
  • Page 8 Problems and Solutions...................... 7-6 NECC Service and Support Telephone Numbers and Web Addresses......8-2 System Specifications ......................9-2 System Unit Specifications ....................9-2 LCD Panel Specifications ....................9-3 Keyboard Specifications ....................9-4 Mouse Specifications ......................9-4 AC Power Adapter Specifications..................9-5 System Board Specifications....................

  • Page 9: Preface

    Pentium III 800-MHz or higher processor-based computers manufactured by NEC Computers Inc. (For other service and reference manuals in the PowerMate 2000 series, see the list at the end of this section.) The manual contains hardware and interface information for those who need an overview of system design.
  • Page 10 For service and reference information on other computers in the PowerMate 2000 Series, refer to the appropriate manual in the following list: ® For NEC PowerMate 2000 Series Celeron processor-based computers, see the “NEC PowerMate 2000 Series Service and Reference Manual, part number 456-00081-000SRV.

  • Page 11: Abbreviations

    Abbreviations ampere DMAC DMA controller alternating current Desktop Management Interface acknowledge disk operating system accelerated graphics port DRAM dynamic RAM ASIC application-specific integrated circuit digital versatile disc advanced technology (IBM PC) error checking and correction AT attachment extended capabilities port ATAPI AT attachment packet interface extended data output...
  • Page 12 Interrupt Request register pixel picture element Industry Standard Architecture PLCC plastic leaded chip carrier internet service provider phase lock loop interrupt request POST Power-On Self-Test kilo (1024) peak-to-peak kilo (1000) programmable peripheral interface kilobyte PROM programmable ROM Kbps Kilobits per second PS/2 personal system/2 kilogram...
  • Page 13 unified memory architecture uninterruptible power supply uniform resource locator universal serial bus volt volts, alternating current video cassette recorder volts, direct current video display terminal VESA video electronics standards association VESA-compliant feature connector Video Graphics Array very high frequency VLSI very large scale integration VRAM video RAM...

  • Page 14: System Overview

    System Overview Configuration Features Components...

  • Page 15: Configuration

    The major components of the PowerMate 2000 Series system are shown in the following figure. PowerMate 2000 Series System Components A – AC Power Cord D – System Unit B –...

  • Page 16: Powermate 2000 Series System Configuration

    Hard Drive* Mobile 10.0-GB or 20.0-GB EIDE Ultra DMA/66 Diskette Drive Mobile 3 1/2-inch 1.44-MB CD-ROM Drive* TEAC Max Slim or NEC, ATAPI 24X DVD-ROM Drive* Toshiba Slimline ATAPI 8X/24X LAN Network Board EN2242A-ACCTON, 10Base-T/100Base-TX with Wake-On LAN PC Card Slots...

  • Page 17: Features

    Features The system front, sides, rear, bottom, and inside features are described in the following paragraphs. Also described are system security features. Front Features The following figures identify the lamps, controls, and devices on the front of the system unit and the LCD panel.

  • Page 18: System Unit Front Features

    System Unit Front Features The following devices, controls, and lamps are on the front of the system unit (see the previous figure for device, control, and lamp locations). Power/sleep button — press this button to turn power on. To turn off the system, close all ...

  • Page 19: Right Side Features

    Right Side Features The following figure identifies the controls and devices on the right side of the system unit. Brief descriptions of the controls and devices follow the figure. Right Side Features A – Volume Control E – USB Connectors (2) B –...

  • Page 20: Left Side Features

    Left Side Features The following figure shows the features on the left side of the system unit. Brief descriptions of the features follow the figure. Left Side Features A – Slot 1 Card Eject Button D – PC Card Slot 1 B –...

  • Page 21: Rear Features

    Video Graphics Array (VGA) monitor connector — Attach a VGA-compatible monitor ® (NEC MultiSync monitor, NEC AccuSync™ monitor, or other VGA-compatible monitor) with a 15-pin connector to this connector. The system supports simultaneous displays on the LCD panel and monitor.

  • Page 22: Bottom Features

    Bottom Features A panel on the bottom of the system unit provides access to the SO-DIMM memory expansion sockets and the password clear jumper. Bottom Features A – SO-DIMM Socket 1 C – SO-DIMM Socket 0 B – Password Clear Jumper The system unit comes with at least one 128-MB SO-DIMM module mounted in one of the two memory sockets on the system board.

  • Page 23: Inside Features

    Inside Features The following figure shows the interior of the system unit, as viewed from the bottom of the system unit with the bottom cover off. Not visible are the processor, network board, CMOS battery, and hard drive. These components are on the back side of the system board. Inside the System Unit A –...

  • Page 24: Software Features

    Get quick access to information about the system in the online NEC INFO Center. NEC INFO Center modules include Tour, User’s Guide, Questions, Solutions, and Services. See “NEC INFO Center” in Section 2 for a description of the modules and how to use the INFO Center.

  • Page 25: Security Features

    Security Features The system has hardware, software, and mechanical security features that offer protection against unauthorized access to the system and data. The following security features are available. Password Security The BIOS Setup Utility includes a feature that allows a user to set a user or supervisor password, or both.

  • Page 26: Components

    Components The major system components are listed in the following table, along with the page number where each component is briefly described. System Components Component Go to Page System Board 1-13 LCD Panel 1-13 Diskette Drive 1-14 Hard Drive 1-14 CD-ROM Drive 1-14 DVD-ROM Drive...

  • Page 27: Diskette Drive

    The default power up brightness level is maximum brightness. Powering off the system or unplugging the system from the power outlet changes any new brightness setting back to the default setting. If an optional VGA monitor is attached to the system, the monitor can be turned on for simultaneous viewing on the monitor and the LCD panel.

  • Page 28: Ac Power Adapter And Ac Power Cord

    AC Power Adapter and AC Power Cord System DC power comes from the AC power adapter. A converter built into the AC power adapter converts 110 to 230 Vac power to the DC power necessary for system operation. The AC power adapter provides 80 watts of power for system use. The AC power cord plugs into the AC power adapter and a 115 Vac or 230 Vac power source.

  • Page 29: Pc Card Bay

    PC Card Bay All systems come with two PC card slots in the PC card bay. The two PC card slots support two Type II cards or one Type III card using CardBus technology or legacy 16-bit technology. PC cards can provide the system with memory, storage, fax/modem capabilities, serial port interface, and more.

  • Page 30: System Configuration

    System Configuration Interrupt Requests Jumper Settings BIOS Setup Utility Hard Drive Security FLASH Utility NEC INFO Center NEC Product Recovery CD PowerMate Application and Driver CD Intel Processor Serial Number Control Utility...

  • Page 31: Interrupt Requests

    — hard drive security — FLASH Utility — NEC INFO Center — NEC Product Recovery CD — PowerMate Application and Driver CD — Intel Processor Serial Number Control Utility. Interrupt Requests The following paragraphs list the system interrupts (IRQs), parallel interrupts, and serial interrupts.

  • Page 32: Parallel Port Interrupts

    Interrupt Level Assignments Interrupt Priority Interrupt Device IRQ12 Mouse IRQ13 Numeric Data Processor IRQ14 Primary IDE Controller/Bus Master IDE Controller IRQ15 Secondary IDE Controller/Bus Master IDE Controller Parallel Port Interrupts The parallel port I/O interrupts are given in the following table. Parallel Port Interrupts Port Interrupt...

  • Page 33: System Board Jumper Settings

    System Board Jumper Settings The system board has one jumper block: clear password jumper block 7G4. Jumper block 7G4 is on the SO-DIMM side of the system board (see “System Board Connectors, Sockets, and Jumpers” in Section 4 for jumper location). The jumper block is briefly described in the following paragraphs.

  • Page 34: Fujitsu Mobile Hard Drive Jumper Setting

    Fujitsu Mobile Hard Drive Jumper Setting Note The following information is typical for Fujitsu 10-GB and 20-GB mobile hard drives. This information may differ, depending on the manufacturer and size of the drive installed in the system. For systems with a Fujitsu 10.0-GB or 20.0-GB mobile hard drive, the factory settings for the jumper on the interface connector are shown in the following table.

  • Page 35: Bios Setup Utility

    How to Start BIOS Setup Start the BIOS Setup Utility as follows. Turn on or reboot the system. Press at the NEC startup screen ( appears at the bottom of the screen). You have about five seconds to press before the system boot continues.

  • Page 36: Main Menu

    Use the keys shown on the bottom of the Main Menu to make selections or exit the current menu. The following table describes the navigation keys. Setup Key Functions Function Provides help for the parameter field being displayed. Exits the menu. Up or down arrow keys Moves cursor up and down for item selection.

  • Page 37: Main Menu Items

    Main Menu Items Menu Item Settings (default is bold) System Time Set system time in this field. Press Tab or Enter to move between hour, minute, and second fields. Example: 09:30:50 Set system date in this field. Press Tab or Enter to move System Date between month, date, and year fields.
  • Page 38 Main Menu Items Menu Item Settings (default is bold) Type User, Auto, None, CD-ROM, IDE/ATAPI Removable When set to Auto, the values for Cylinders, Heads, Sectors, and Maximum Capacity are displayed but are read only. When set to Auto, the BIOS detects what the drive is capable of, not the translation mechanism that was used to format the drive.
  • Page 39 Main Menu Items Menu Item Settings (default is bold) Transfer Mode Standard, Fast PIO1, Fast PIO2, Fast PIO3, Fast PIO4, Fast PIO3/DMA1, Fast PIO4/DMA2 Selects the method for moving data to and from the drive. When Type is set to Auto, the value in the field is auto- detected and the field is read only.

  • Page 40: Advanced Menu

    Main Menu Items Menu Item Settings (default is bold) BIOS Revision Displays the BIOS revision number. This field is read-only and cannot be changed from the BIOS Setup. Example: 183A0100 Disabled, Enabled Processor Serial Number Controls detection of the processor serial number. Advanced Menu Choose the Advanced Menu by selecting Advanced in the legend bar on the Main Menu screen.
  • Page 41 Advanced Menu Menu Item Settings (default is bold) Cache Memory Press Enter to access the following submenus. Memory Cache Disabled, Enabled Sets the state of the memory cache. Cache System BIOS Uncached, Write Protect Area Controls caching of system BIOS area. Uncached, Write Protect Cache Video BIOS Area...
  • Page 42 Advanced Menu Menu Item Settings (default is bold) Parallel Port Disabled, Enabled, Auto Setting at Enabled allows the user to configure the port. Setting at Auto enables the BIOS or operating system to configure the port. Mode Output Only, Bi-directional, ECP Selects parallel port mode.

  • Page 43: Security Menu

    Advanced Menu Menu Item Settings (default is bold) DMI Event Logging Press Enter to access the following submenus. Event Log Capacity Status only. Event Log Validity Status only. View DMI Event Log Status only, press Enter to view. Clear All DMI Event No, Yes Logs Selecting No prevents clearing out the DIMM event logs.
  • Page 44 Security Menu Items Menu Item Settings (default is bold) Set User Press Enter to access. Password Use this field to set or change the user password. Press Enter to bring up a dialog box where the password can be entered and confirmed. Security Mode Press Enter to access the Security Mode.

  • Page 45: Power Menu

    If the master password is forgotten and the hard drive is installed in another system, data cannot be accessed on the hard drive. Once these passwords are set, NEC Computers Inc. has no capability to remove them. Power Menu Choose the Power Menu by selecting Power in the legend bar on the Main Menu screen.

  • Page 46: Boot Menu

    Power Menu Settings Menu Item Settings (default is bold) Hard Disk Disabled Timeout 10, 15, 30, 45 seconds 1, 2, 4, 6, 8, 10, 15 minutes Specifies the amount of time the hard drive needs to be inactive before it is turned off. System Switch Sleep Button, Power Button Select Power Button to turn the system on or off.

  • Page 47: Exit Menu

    Boot Menu Settings Menu Item Settings (default is bold) 1 through 4 Sets the bootable device order. Use the up or down arrow to select a device, then press the + or – key to move the device up or down the list. Press Return Hard Drive System attempts to boot from the first hard drive in this list.

  • Page 48: Hard Drive Security

    Hard disk drive (HDD) password protection restricts access to the drive only if the drive is removed from the PowerMate 2000 series system and installed in another system. The system does not prompt you to enter the HDD passwords while the drive remains in the current system.

  • Page 49: Using Hard Drive Password Protection

    If you install the hard drive in another NEC PowerMate system with security enabled, you must enter the master password to access the hard drive. If the hard drive is installed in another NEC PowerMate 2000 system with security disabled, the system prompts you to enter the master password and then a new user password.

  • Page 50: Flash Utility

    Check this module for a quick reference to the many NECC support services available to you. The NEC INFO Center is preinstalled on the system. To start the NEC INFO Center, double click the NEC INFO Center icon on the Windows desktop. The NEC INFO Center opening screen appears (see the following figure).

  • Page 51: Nec Product Recovery Cd

    Product Recovery CD,” for instructions on using the Smart Restore program. NEC Product Recovery CD The NEC Product Recovery program allows you to go back to the original software shipped on your system. You can reinstall valuable software with the original hardware settings shipped from the factory.

  • Page 52: Starting The Recovery Program

    Starting the Recovery Program Start the Recovery program as follows. With the system power off, insert the Recovery Boot diskette into the diskette drive. Turn on system power. Insert the Product Recovery CD into the CD-ROM drive. When a warning message appears, read it carefully. Press to continue or to exit Enter...

  • Page 53: Advanced Options

    Advanced Options The Advanced Options menu lets you choose to reinstall only the Windows operating system or to make changes to Windows Setup. The Advanced Options are only for use by an advanced PC user or qualified technician. If you are not completely sure that you want to continue, choose the Cancel option by pressing or by pressing on your numeric keypad.

  • Page 54: Using The Smart Restore Program

    Using the Smart Restore Program Some systems have access to a Smart Restore program. Smart Restore lets you select which applications you wish to install or remove. When you select to install applications, Smart Restore does not destroy data on your hard drive, other than replacing old copies of the application.

  • Page 55: Intel Processor Serial Number Control Utility

    Intel Processor Serial Number Control Utility The Intel Processor Serial Number Control Utility is a Windows program that enables or disables the reading of the Pentium III processor serial number by software. This function controls which software programs or websites have permission to read the processor serial number.

  • Page 56: Frequently Asked Questions

    Frequently Asked Questions What are the benefits of the processor serial number? You can use the processor serial number in applications which benefit from stronger forms of system and user identification. Why would I want to turn off my processor serial number? Intel believes the processor serial number can provide compelling benefits to users.

  • Page 57: Disassembly And Reassembly

    Disassembly and Reassembly Hard Drive SO-DIMM Module Bottom Cover CD-ROM Drive Diskette Drive System Board and Support Plate Assembly Processor, CPU Fan, and Heat Sink Network Board LAN Connector Board Hard Drive Bay and Drive Auxiliary Cooling Fan PC Card Bay CMOS Battery LCD Panel...

  • Page 58: Powermate 2000 Series Disassembly Sequence

    This section contains step-by-step disassembly procedures for the PowerMate 2000 Series system. A disassembly figure is provided with most procedures. Section 5 includes a field-level parts list and an illustrated parts breakdown showing an exploded view of the system. A small flat head screwdriver and a small Phillips-head screwdriver are the only required tools.

  • Page 59: Hard Drive Removal

    Hard Drive Removal Remove the hard drive as follows. Close all applications, shut down the operating system, turn off system unit power, and unplug the AC power adapter and power cable from the power source and the back of the system unit.

  • Page 60: So-Dimm Module Removal

    Removing the Hard Drive A – Interface Cable C – Hard Drive B – Pull Tab Remove the hard drive from the system unit. Note If the pull tab is broken off and you are unable to remove the hard drive, see “Hard Drive Bay and Drive Removal”...

  • Page 61: Positioning The Lcd Panel

    Positioning the LCD Panel Position the unit on its left side with the LCD panel facing up, as shown in the following figure. To prevent damage to the LCD panel, position the unit with the LCD panel facing up. Removing the SO-DIMM Module Panel A –...

  • Page 62: Releasing The So-Dimm Module

    Press outward on the two SO-DIMM locking clips to release the module. The module pops up at an angle, ready for removal. Releasing the SO-DIMM Module A – Locking Clips Carefully pull the module out of its socket and store in a static-free bag. To install a module, align the notch in the module with the key in the slot and carefully slide the module into the socket at an angle.

  • Page 63: Bottom Cover Removal

    Bottom Cover Removal Remove the bottom cover from the system unit as follows. Close all applications, shut down the operating system, turn off system power, and unplug the AC power adapter and power cord from the power source and the back of the system unit.

  • Page 64: Cd-Rom Drive Removal

    CD-ROM Drive Removal Remove the CD-ROM drive as follows. Removal of the optional DVD-ROM drive is similar. Remove the system unit bottom cover (see “Bottom Cover Removal” earlier in this section). Remove the four screws securing the drive to the support plate (see the following figure). Carefully pull the drive off the support plate far enough to access the drive interface cable connector board.

  • Page 65: Diskette Drive Removal

    Diskette Drive Removal Remove the diskette drive as follows. Remove the system unit bottom cover (see “Bottom Cover Removal”). Remove the four screws (see the following figure) securing the diskette drive to the support plate. Hold the drive in place and perform step 3. Tilt out the top of the diskette drive just enough to carefully unplug the diskette drive interface cable from its connector on the drive.

  • Page 66: System Board And Support Plate Assembly Removal

    System Board and Support Plate Assembly Removal Note The system board and support plate assembly must be removed from the system unit to remove the network board, processor, CPU fan, auxiliary cooling fan, hard drive bay, or LCD panel. Use the following procedure to remove the assembly. Remove the system board and support plate assembly as follows.

  • Page 67: Removing The System Board And Support Plate Assembly

    Carefully unplug the following cables from the system board. Do not pull on the cables. Use a steady pull on the cable connector to release it from its connector on the system board. LCD panel interface cable from connector P11 LCD speaker cable from connector P12 auxiliary cooling fan cable from connector P23.

  • Page 68: Processor, Cpu Fan, And Heat Sink Removal

    Processor, CPU Fan, and Heat Sink Removal The processor is installed in a Slot 370 socket. The processor is cooled by a heat sink and a CPU fan clamped to the top of the processor. Remove the fan, heat sink, and processor as follows. If the system was just running, the processor and heat sink on the system board are hot.

  • Page 69: Removing The Fan And Heat Sink Subassembly

    Removing the Fan and Heat Sink Subassembly A – CPU Fan and Heat Sink Assembly C – Retention Clip Release Lever B – Retention Clip Remove the processor as follows. Pull the processor socket lock lever away from the socket just enough to release the lever from the socket, then pivot the lever up to release the processor (see the following figure).
  • Page 70 Install a replacement processor as follows. Align the white triangle (or notch) on the corner of the processor with the corresponding white triangle on the system board. Carefully align the processor pins with the socket pin holes and set the processor into the socket.

  • Page 71: Network Board Removal

    Network Board Removal Remove the network board from the system board as follows. Remove the system board and support plate assembly (see “System Board and Support Plate Assembly Removal” earlier in this section). It is not necessary to remove the support plate.

  • Page 72: Lan Connector Board Removal

    LAN Connector Board Removal Remove the LAN connector board from the system board as follows. Remove the system board and support plate assembly (see “System Board and Support Plate Assembly Removal” earlier in this section). Position the system board with the processor side facing up and the support plate facing down.

  • Page 73: Pc Card Bay Removal

    PC Card Bay Removal Remove the PC card bay as follows. Remove the system board and support plate assembly (see “System Board and Support Plate Assembly Removal” earlier in this section). Position the assembly with the processor side of the system board facing up. Use care to prevent damage to the cables on the back side of the board.

  • Page 74: Removing The Pc Card Bay

    Position the system board with the processor side of the board facing down. Remove the four screws securing the PC card bay to the system board (see the following figure). Removing the PC Card Bay A – PC Card Bay Screws (4) Turn the board over with the processor side of the board facing up.

  • Page 75: Cmos Battery Removal

    CMOS Battery Removal Remove the 3-volt lithium battery from the system board as follows. Remove the bottom cover from the system unit (see “Bottom Cover Removal” earlier in this section). Remove the CD-ROM drive (see “CD-ROM Drive Removal” earlier in this section). Carefully lift the plastic shield for access to the battery (see the following figure for shield location).

  • Page 76: Lcd Panel Removal

    LCD Panel Removal Remove the LCD panel from the system unit as follows. Note The LCD panel is a whole unit replaceable item. There are no field replaceable parts within the LCD panel. The LCD panel must be returned to the factory for repair. Remove the system board and support plate assembly (see “System Board and Support Plate Assembly Removal”...

  • Page 77: Installing The Lcd Panel

    Insert the LCD panel into the stem on the outside of the chassis. Ensure that the guide pins are in the pin holes. Check that the LCD panel is fully seated in the stem on the chassis. Secure the LCD panel to the chassis with the four previously removed screws. Installing the LCD Panel A –...

  • Page 78: System Board

    System Board Connectors Jumpers Sockets Components...

  • Page 79: Connectors, Jumpers, And Sockets

    This section describes the locations of connectors, jumpers, and sockets on the system board, including external cable connectors, internal board connectors, jumper locations, and upgrade sockets. Included in this section are procedures for setting jumpers on the system board and a SO-DIMM memory upgrade path for the SO-DIMM sockets.

  • Page 80: External Audio Connectors

    External Audio Connectors Locations of the external audio connectors on the system board at the right side of the system unit are shown in the following figure. For descriptions of the connectors, see Section 1, “System Overview.” System Board External Audio Connectors A –...

  • Page 81: System Board Connectors, Sockets, And Jumper

    System Board Connectors, Sockets, and Jumper Locations of the internal connectors, sockets, and jumper on the system board are shown in the following figures. System Board Connector, Socket, and Jumper Locations - Side 1 A – SO-DIMM Socket P18 F – Battery Socket P24 B –...

  • Page 82: System Board Jumper

    System Board Internal Connector and Socket Locations - Side 2 A – DC Power Connector P07 H – USB Connector P06 B – Socket 370 I – Network Board Connector P15 C – VGA Connector P05 J – LCD Panel Connector P11 D –...

  • Page 83: Processor Socket

    Remove the jumper from pins 1 and 2 to clear the password settings. Replace the jumper on pins 1 and 2. Replace the SO-DIMM panel. Connect system power cables and external devices. Power on the system. Run the BIOS Setup Utility to set a new password (see Section 2). Processor Socket The processor installs in a 370-pin Socket 370 on the system board.

  • Page 84: Components

    With the left mouse button, click . Select the tab to show the amount of Properties General random access memory (RAM) in the computer. For Windows 98 and Windows 2000, you can also select the tab to show the RAM memory. Performance Note If a discrepancy is found in the amount of memory displayed at the Power-On Self-Test...

  • Page 85: System Board Components

    The following table lists the major components on the system board. System Board Components Component Function Processor Pentium III 800-MHz or higher processor with 133 MHz or higher FSB Intel 810E Chip Set: 82801AB I/O Controller Uses Accelerated Hub Architecture to make direct connection from graphics and memory to the integrated AC97 controller, IDE controller, PCI add-in boards, and dual USB ports.

  • Page 86: Processor And Secondary Cache

    Processor and Secondary Cache The system uses an Intel Pentium III processor with an internal clock speed of 800 MHz or higher. The processor is an advanced pipelined 32-bit addressing, 64-bit data processor designed to optimize multitasking operating systems. The 64-bit registers and data paths support 64-bit addresses and data types.

  • Page 87: Pci Local Bus

    PCI Local Bus The 32-bit PCI local bus is the primary I/O bus for the system. The PCI bus is a highly integrated I/O interface that offers the highest performance local bus available for the Pentium III processor. The bus supports burst modes that send large amounts of data across the bus, allowing fast displays of high-resolution images.

  • Page 88: Serial Interface

    Serial Interface The system has one 16C550 UART compatible serial port (COM1) integrated on the I/O controller. The serial port supports the standard RS-232C interface. The buffered high-speed serial port supports transfer rates up to 115.2 KB. The port allows the installation of high-speed serial devices for faster data transfer rates.

  • Page 89: Integrated Audio

    The Graphics and Memory Controller Hub supports motion video and motion video playback hardware. Support includes: soft DVD MPEG-2 playback with Hardware Motion Compensation Motion Video Acceleration. MPEG is a compression/decompression standard developed by a professional video group called the Motion Picture Experts Group. MPEG produces full-screen, 30-frames-per-second (fps), broadcast-quality digital video.

  • Page 90: Illustrated Parts Breakdown

    Illustrated Parts Breakdown Order Spare Parts Field Replaceable Unit List Illustrated Parts Breakdown...

  • Page 91: Ordering Parts

    The following tables list telephone number for ordering spare parts field-replaceable parts for the system. The PowerMate 2000 Series system illustrated parts breakdown figure is at the end of this section. Order Spare Parts Use the telephone number in the following table to order spare parts.
  • Page 92 PowerMate 2000 Pentium III Processor-Based Series System FRU List Item No. on IPB FRU Description 10.0-GB IDE Hard Drive 20.0-GB IDE Hard Drive Hard Drive Access Panel (HDD Cap) CD-ROM Interface Connector Board 24X or higher CD-ROM Drive 8X/24X DVD-ROM Drive...

  • Page 93: Powermate 2000 Pentium Iii-Based Series System Ipb

    Illustrated Parts Breakdown The following figure shows the illustrated parts breakdown (IPB) for the Pentium III-based PowerMate 2000 Series system. Each FRU on the IPB is identified with a number that cross- references to the FRU list. PowerMate 2000 Pentium III-Based Series System IPB...

  • Page 94: Preventive Maintenance

    Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning...

  • Page 95: System Cleaning

    This section contains general information for cleaning and checking the PowerMate 2000 Series system. The system unit, LCD panel, keyboard, and mouse require cleaning and checking at least once a year, more often if operating in a dusty environment. No other scheduled maintenance is required.

  • Page 96: Mouse Cleaning

    Mouse Cleaning The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism under normal conditions. Periodically, however, the mouse ball must be cleaned. Clean the mouse as follows. Note The following procedure describes cleaning of a typical mouse and should be used as a guideline.

  • Page 97: Troubleshooting

    Troubleshooting Checklist Diagnostics...

  • Page 98: Checklist

    This section provides information to help isolate and repair system malfunctions at the field level. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen.

  • Page 99: Diskette Drive Problems

    System performance appears sluggish. Check that the system is set for optimal operation. See the operating system documentation. There might be to many applications open. Close any applications that are not being used. Check the Internet browser and Windows for excessive Internet cache files. Delete the cache files as necessary (see the browser and Windows online documentation for details).

  • Page 100: Lcd Panel Problems

    LCD Panel Problems Check the following problems to see the possible cause and solution. LCD panel screen is dark or the display is hard to read. Press a key or move the mouse to take the system out of the power management mode. Adjust the LCD panel brightness control settings.

  • Page 101: Speaker Problems

    The drive is not reading a disc. Check that the disc is inserted in the disc tray with the printed label side up. Check that the disc is a data disc, not a music disc. Clean the non-label side of the disc with a soft lint-free cloth, gently rubbing from the center of the disc to the outer edge of the disc.

  • Page 102: Diagnostics

    Diagnostics One beep indicates that the system has completed its POST test. If intermittent beeping occurs, power off the system and try again. If the beeping persists, see the following table. The table summarizes problems that might develop during system operation and lists (in sequential order) suggested corrective actions.

  • Page 103: Network Board

    Problems and Solutions Problem Symptom Solution 1. Check interface cable connections at the Diskette drive does Lamp on system unit does not not work light when diskette is loaded. diskette drive and system board. 2. Check diskette drive interface cable. Replace as necessary.

  • Page 104: Problems And Solutions

    Problems and Solutions Problem Symptom Solution 1. Ensure that system is not in power saving Keyboard or mouse LCD panel display has prompt, malfunction but cannot input data using sleep mode. Press the space bar or move the keyboard or mouse. mouse to wake the system up.
  • Page 105 Problems and Solutions Problem Symptom Solution 1. Check system power on and volume No sound from disc. control on system side adjusted. 2. Check audio software settings. 3. Check disc for dirt, scratches, label side 4. Check that driver software is loaded and not corrupted.

  • Page 106: Necc Information Services

    NECC Information Services Service and Support Functions Technical Support...

  • Page 107: Necc Website

    In the U.S., call 1 (800) 632-4525 To order spare parts: Call 1 (800) 632-4525 To send technical questions by email: tech-support@nec-computers.com To fax technical questions to customer support: In the U.S., fax 1 (801) 579-1552 To access the NECC website: www.neccomp.com/...

  • Page 108: Email/Fax Technical Support Service

    The NECC Technical Support Center offers technical support by email over the Internet network if you have access. The Internet email address is: tech-support@nec-computers.com You can also fax technical questions to the NECC Technical Support Center if you have access to a fax machine or fax/modem.

  • Page 109: Specifications

    Specifications System Unit LCD Panel Keyboard Mouse AC Power Adapter System Board Network Board Diskette Drive Hard Drive CD-ROM Drive DVD-ROM PC Card Slots Speakers Environmental and Safety Compliance...

  • Page 110: System Unit

    The specifications for the system unit are included in the following table. System Unit Specifications Feature Specification Microdesktop Chassis Conforms to NEC Very-Small Form Factor and Flat Panel Display Specifications 85 percent smaller and correspondingly lighter than traditional desktops Dimensions Base chassis: 10.75 inches (274.1mm) wide x 7.5 inches...

  • Page 111: System Unit Specifications

    System Unit Specifications Feature Specification Expansion Two USB ports for up to 127 USB devices Two PC card slots for up to two Type II PCMCIA cards or one Type III PCMCIA card System Unit Front Panel Power/sleep button Power indicator lamp Sleep indicator lamp Hard drive activity indicator lamp Diskette drive...

  • Page 112: Keyboard

    LCD Panel Specifications Feature Specification Brightness Adjustments Increase brightness button (four levels of adjustment) Decrease brightness button (four levels of adjustment) Defaults to maximum brightness on power off or unplugging system from the power outlet Contrast Ratio 200:1 at a 0 degree from normal angle at center Luminance Control 20% - 100 % Luminance/Brightness...

  • Page 113: Ac Power Adapter

    The specifications for the system board are included in the following table. System Board Specifications Feature Specification System Board NEC proprietary Processor Intel Pentium 800-MHz/133-MHz FSB or higher processor mounted in a 370-pin Socket 370 on system board Cache Memory...

  • Page 114: Network Board

    Diskette Drive The specifications for the diskette drive are included in the following table. Diskette Drive Specifications Feature Specification Diskette Drive TEAC FD-05HG-5721 or NEC FD-1238T-034-D Diskette Drive Recording Capacity High density mode: Unformatted: 2.00/1.00 MB Formatted: 1440 KB (512B 18 Sec)

  • Page 115: 10.0-Gb/20.0-Gb Ibm Mobile Hard Drives

    10.0-GB/20.0-GB IBM Mobile Hard Drives The specifications for the IBM 10.0-GB and 20.0-GB mobile hard drives are included in the following table. Note The following information is typical for IBM 10-GB and 20-GB mobile hard drives. This information may differ, depending on the manufacturer and size of the drive installed in the system.

  • Page 116: 10.0-Gb/20.0-Gb Fujitsu Hard Drives

    10.0-GB/20.0-GB Fujitsu Hard Drives The specifications for the 10.0-GB and 20.0-GB Fujitsu mobile hard drives are included in the following table. Note The following information is typical for Fujitsu 10-GB and 20-GB mobile hard drives. This information may differ, depending on the manufacturer and size of the drive installed in the system.

  • Page 117: Teac 24X Max Slim Cd-Rom Drive

    TEAC 24X Max Slim CD-ROM Drive The specifications for the TEAC 24X Max Slim CD-ROM drive are included in the following table. TEAC 24X Max Slim CD-ROM Drive Specifications Feature Specification 24X CD-ROM Drive TEAC Max Slim CD-224E-A39 Interface ATAPI Random Access Time 130 ms (typical) Applicable Disc Format...

  • Page 118: Toshiba Slimline 8X/24X Mobile Dvd-Rom Drive

    Toshiba Slimline 8X/24X Mobile DVD-ROM Drive The specifications for the Toshiba 8X/24X Slimline DVD-ROM drive are included in the following table. Toshiba Slimline 8X/24X DVD-ROM Drive Specifications Feature Specification 8X/24X DVD-ROM Drive Toshiba Slimline Mobile 8X/24X DVD-ROM drive (SD-C2402) Interface ATAPI Average Random Access Time 100 ms (DVD)

  • Page 119: Pc Card Slots

    PC Card Slots The specifications for the PC card slots are included in the following table. PC Card Slot Specifications Feature Specification CardBus Support High performance 32-bit/bus master interface supports up to 33 Card Sockets Two sockets that support up to two Type II or one Type III 16-bit 5V cards (non-CardBus) or 32-bit 3.3V cards (CardBus) Controller ExCA-compatible PCMCIA VG469 controller;...

  • Page 120: Environmental And Safety

    Canadian C-UL C22.2 No. 950-95 ICES-003 Issue 2, Revision 1 Year 2000 YMARK 2000 NEC Y2KTEST.EXE WHQL DMI 2.3 Self Certification Test Suite PC99 All hardware in system is PC99 compliant Energy Star All systems are Energy Star Compliant...
  • Page 121 Software designed to perform specific functions, like solving business or mathematical problems. AC Adapter A device that connects an NEC Versa portable computer and an AC wall outlet to provide AC power for running the system or recharging the battery. base RAM Area of system memory between 0 and 640 kilobytes available to the user for operating system and application programs.
  • Page 122 CMOS Complementary Metal Oxide Semiconductor. A chip that contains nonvolatile memory in the Versa. CMOS is backed up by an internal lithium battery that preserves clock/calendar data and system configuration parameters stored in CMOS. cold boot Process of starting up the computer by turning on the power. If power is already on, the process means to turn off the computer and turn it on again.
  • Page 123 hardware The electrical and mechanical parts from which a computer is made. hertz (Hz) A unit of frequency equal to one cycle per second. hot key Combination of two or three keys (such as Ctrl-Alt-D) that you press simultaneously for a particular function.
  • Page 124 menu A video display of programs or options. microprocessor A semiconductor central processing unit that is the principal component of a microcomputer. Usually contained on a single chip that includes an arithmetic logic unit, control logic, and control-memory unit. mode A method of operation;...
  • Page 125 PCMCIA A credit card sized peripheral interface standard for portable devices. Types of PCMCIA cards currently offered by major vendors include fax/modems, LAN, storage cards, and wireless communications devices. peripheral Input or output device not under direct computer control. A printer is a peripheral device. pixels Picture elements.
  • Page 126 serial interface An interface that communicates information one bit at a time. serial printer A printer with a serial interface. software Programs that run on a computer, such as operating systems, word processors, and spreadsheets. super video graphics array (SVGA) A color bit-mapped graphics display standard, that provides a resolution of 1024x 768 with up to 256 colors displayed simultaneously.
  • Page 127 Index AC power adapter, 1-15 AGP, 1-15 CD-ROM drive, 1-14 AC power diskette drive, 1-14 adapter, 1-15 hard drive, 1-14 adapter specifications, 9-5 keyboard, 1-15 cable, 1-15 LCD panel, 1-13 Adobe Acrobat Reader, 1-11 mouse, 1-15 AGP features, 1-15, 4-11 network board, 1-15 Anti-theft bracket, 1-12 PC card slots, 1-16...
  • Page 128 Exit, 2-18 Illustrated parts breakdown Main, 2-7 IPB, 5-4 Power, 2-16 parts lists, 5-2 Security, 2-14 INFO Center, NEC, 2-21 Microsoft Internet Explorer, 1-11 Integrated audio features, 4-12 Motion video controller features, 4-12 Intel Processor Serial Number Control Utility, Mouse 2-26...
  • Page 129 NEC Product Recovery CD Recovery CD features, 1-11 using, 2-22 using, 2-22 NECC service and support email/fax technical support, 8-3 Security FTP site, 8-3 features, 1-12 information, 8-2 hard drive password, 1-12 product information, 8-3 lock slot, 1-12 technical support services, 8-3...
  • Page 130 7-6 speakers, 7-5 system, 7-2 Upgrade sockets processor, 4-6 SO-DIMM modules, 4-6 USB features, 4-11 Utilities NEC Product Recovery, 1-11 Norton AntiVirus, 1-11 Virus protection, Norton, 1-11 Web addresses service and support, 8-2 Website, 8-2 Windows network security, 1-12 Index-4...

  • Page 131: Regulatory Statements

    Regulatory Statements The following regulatory statements include the Federal Communications Commission (FCC) Radio Frequency Interference Statement, compliance statements for Canada and Europe, battery disposal and replacement information, and the Declaration of Conformity. FCC Statement for United States Only Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 132: Battery Disposal

    There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions. Il y a danger d’explosion s’il y a replacement incorrect de la batterie.
  • Page 133 456-00139-000SRV NEC Computers Inc. 15 Business Park Way 12/00 Sacramento, CA 95828 www.neccomp.com/...

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