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NEC Express5800/340Hb-R N8800-047F User Manual
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NEC Express5800/340Hb-R N8800-047F User Manual

NEC Express5800/340Hb-R N8800-047F User Manual

Setup
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NEC Express5800 Series
N8800-047F/073F
NEC Express5800 /340Hb-R
User's Guide (Setup)

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  • Page 1 NEC Express5800 Series N8800-047F/073F NEC Express5800 /340Hb-R User's Guide (Setup)
  • Page 3 N8800-047F/073F NEC Express5800/340Hb-R User's Guide (Setup) 1st Edition 2-2005 856-125081-001-A...
  • Page 4 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 5 Keep this User's Guide handy for quick reference when necessary. Safety Indications To use NEC Express5800 Series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers caused by failing to follow the instructions, and actions taken to prevent them;...
  • Page 6 Symbols and its descriptions used in this User’s Guide and warning labels are as follows: Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that are not defined herein.
  • Page 7 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 8 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
  • Page 9 “high performance,” “scalability,” and “general versatility” provided by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure non-stop running; operation will be moved smoothly from one module to the other, minimizing damage to it.

  • Page 10: About This User's Guide

    About This User’s Guide This User's Guide helps a user to properly setup and use the product. Consult this guide when you set up the product. Keep this manual and the separate volume of User’s Guide handy. This User's Guide is intended for users who have a good knowledge on the basic use of Windows operating systems and general I/O devices such as a keyboard and mouse.
  • Page 11 Additional symbols The following symbols are used throughout this User's Guide in addition to the caution symbols described at the beginning. Important points or instructions to keep in mind when using the IMPORTANT: server or software CHECK: Something you need to make sure when using the server or software Helpful information, something useful to know TIPS:...

  • Page 12: Table Of Contents

    Contents Preface..............................i About This User’s Guide ........................ii CHAPTER 1 BEFORE USING ..................1-1 Notes for Safe Handling .........................1-2 Warning Labels..........................1-2 Precautions for Safety ........................1-9 General............................1-9 Use of Power Supply and Power Cord..................1-11 Installation, Relocation, Storage and Connection ..............1-13 Cleaning and Handling of Internal Devices ................1-15 During Operation ........................1-16 Rack-mount Model ........................1-17 Unpackaging ..........................1-19...
  • Page 13 Step 7: Update Software ......................4-46 Step 8: Connect and Configure Options ..................4-46 Step 9: Create Volume.........................4-47 Step 10: Set Network for NEC ESMPRO Agent ...............4-48 Step 11: Enable Boot Monitoring Function ................4-50 Step 12: Set up Failure Management ..................4-51 Set Memory Dump (Debug Information) ..................4-51 Set Dr.
  • Page 14 Starting up Recovery Console......................6-4 Updating the System ........................6-9 Troubleshooting..........................6-21 Problems with NEC EXPRESSBUILDER ................6-21 Problems with Windows Setup ....................6-22 Problems with NEC ESMPRO Setup ..................6-24 Problems with System Repair ....................6-25...

  • Page 15: Chapter 1 Before Using

    Chapter 1 Before Using This chapter includes information necessary for proper and safe operation of the server, the main unit and its accessories. Go through this chapter before you start setup of the product.

  • Page 16: Notes For Safe Handling

    1-2 Before Using Notes for Safe Handling The following section describes necessary information to use the product properly and safely. Warning Labels Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels).
  • Page 17 Before Using 1-3 Label A Label B Label C Label D...
  • Page 18 1-4 Before Using CPU Modules The figures below show locations of the labels on a CPU module. Label B Label C Label A Label A Label B Label C...
  • Page 19 Before Using 1-5 PCI Modules The figures below show locations of the labels on a PCI module. External Label B Label A Internal Label C...
  • Page 20 1-6 Before Using Label A Label B Label C...
  • Page 21 Before Using 1-7 Expansion PCI Module The figures below show locations of the labels on an expansion PCI module. External Label B Label A Internal Label C...
  • Page 22 1-8 Before Using Label A Label B Label C...

  • Page 23: Precautions For Safety

    NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
  • Page 24 1-10 Before Using CAUTION Prevent water or foreign objects from getting into the equipment. Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment. There is a risk of a fire, electric shock, and breakdown. When such things accidentally enter the equipment, immediately turn off the power and unplug the cord.

  • Page 25: Use Of Power Supply And Power Cord

    Before Using 1-11 Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe.
  • Page 26 CAUTION Do not use nonconforming power cords. Use the power cords specified by NEC. If the rated current is exceeded, there is a risk of a fire. You also have to observe the following prohibitions to prevent damage to the cords.

  • Page 27: Installation, Relocation, Storage And Connection

    Do not remove and carry the equipment with modules mounted. When detaching and moving the equipment from the rack, remove all mounted modules from NEC Express5800/ft series and carry them separately. Do not install the equipment in an unsuitable place.
  • Page 28 Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.

  • Page 29: Cleaning And Handling Of Internal Devices

    Before Using 1-15 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the CD-ROM drive.

  • Page 30: During Operation

    1-16 Before Using During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works. There is a risk of malfunction and injuries. Do not touch the equipment when it thunders. Unplug the equipment when it threatens to thunder.

  • Page 31: Rack-Mount Model

    Before Using 1-17 Rack-mount Model WARNING Do not use the equipment in an unsuitable place. Do not install a server rack in an unsuitable environment. Otherwise, other systems also may be affected, and the rack may fall over to cause a fire or injuries. For details about installation environment and quake-resistant engineering, see the attached manual or contact your sales agent.
  • Page 32 1-18 Before Using CAUTION Do not install excessive wiring. To prevent burns, fires, and damage to the equipment, make sure that the rated load of the power branch circuit is not exceeded. For more information on installation and wiring of power-related facilities, contact your electrician or local power company.

  • Page 33: Unpackaging

    Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is shipped with the operating system.
  • Page 34 1-20 Before Using (This page is intentionally left blank.)

  • Page 35: Chapter 2 About Operating System

    Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it.

  • Page 36: Installing Windows Server 2003

    The NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. The ft series setup program is exclusively used for the NEC Express5800/ft series. To execute the setup program, simply select the item [Setup] from the menu displayed when starting the system through the provided CD-ROM "NEC EXPRESSBUILDER.”...
  • Page 37 Complete all the setups such as the memory expansion and the BIOS setting before installing Windows Server 2003. NEC software package, which is to be purchased separately, is also provided with the documentation for installation. However, see this User's Guide for installation into this server.
  • Page 38 2-4 About Operating System (This page is intentionally left blank.)

  • Page 39: Chapter 3

    Chapter 3 Installing Server This chapter describes requirements for using the product properly and safely, the setup procedures to make NEC Express5800/ft series ready for use, and how to connect peripherals.

  • Page 40: Installation

    NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. Install the NEC Express5800/ft series in a machine room. Do not install it in an ordinary office. To install a rack, contact your sales agent or maintenance personnel.
  • Page 41 Installing Server 3-3 Room that can maintain the following conditions: [When operating] Temperature: 10 to 35ºC* Humidity: 20 to 80% Space 40 cm or more on top, 1 m or more Temperature gradient: ±10ºC/hr on the front and rear, and 60 cm or more on Atmospheric pressure: 749 to 1040hpa the right and left.
  • Page 42 Do not leave two or more devices pulled out from the rack. Do not install excessive wiring. Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may malfunction. Place where you cannot pull out the components fully.

  • Page 43: Installation Of Server On Rack

    Ask your sales agent who has technical knowledge to install or remove the server from the rack and connect cables to the server. NEC assumes no liability for damage to the server and components or adverse effect that arises from such works by the user alone.

  • Page 44: Removal

    Ask your sales agent who has technical knowledge to install or remove the server from the rack and connect cables to the server. NEC assumes no liability for damage to the server and components or adverse effect that arises from such works by the user alone.

  • Page 45: Connection

    To connect a third-party peripheral device or interface cable to the server, check with your sales agent to see if they are compatible with NEC Express5800/ft series. Some third-party devices may not be used with the server.
  • Page 46 IMPORTANT: About the USB floppy disk drive When mounting the NEC Express5800/ft series, use the rails shipped with it and attach them to the lower part of the NEC Express5800/ft series. To connect, remove or exchange a USB floppy disk drive, ask maintenance personnel with technical expertise to do so.
  • Page 47 Installing Server 3-9 When completing connection to peripheral equipment, connect the two provided power cords to the server. Plug the other end of the power cord to the 200VAC receptacle or an uninterruptible power supply (UPS). To use the functions of the server, you should connect the server to the UPS. AC inlet A AC inlet B Power cords...
  • Page 48 User’s Guide for details. <Example> IMPORTANT: For connecting or handling an UPS, ask sales representatives to do it. NEC shall not hold responsibility for any damage to components or influence incurred by operation if user attempts to connect or handle the UPS.

  • Page 49: Chapter 4 Windows Setup

    Chapter 4 Windows Setup This chapter describes procedures for configuring boot monitoring function, setup, installing Windows, setting dual LAN configuration, setting dual disk configuration and so on.

  • Page 50: Ft Series Setup

    You perform ft series setup for reinstallation. The ft series setup is the install program for the NEC Express5800/ft series. The ft series setup helps you to install Windows Server 2003. You can use the ft series setup for reinstalling Windows Server 2003 to your server as well.

  • Page 51: Setup Flow

    Step 7: Update Software (P.4-46) Step 8: Connect and Configure Options (P.4-46) Step 9: Create Volume (P.4-47) Step 10: Set Network for NEC ESMPRO Agent (P.4-48) Step 11: Enable Boot Monitoring Function (P.4-50) Step 12: Set up Failure Management (P.4-51)

  • Page 52: Step 1: Things Required For Setup

    RDR Key FD RDR Key FD is included only for NEC Express5800/ft series with Rapid Disk Resync. ft control software Ver3.0 Update module No.001 FD Unnecessary if the NEC Express5800/ft series ft UPDATE CD-ROM is used for setup.

  • Page 53: Size Of The Partition To Be Created

    Windows Setup 4-5 Size of the Partition to be Created The required minimum size of a partition to install the system can be obtained from the following formula: Size required for installation + paging file size + dump file size Size required for installation = 2,900MB = size of memory mounted* ×...

  • Page 54: Step 2: Prepare For Ft Series Setup

    Use the fdisk command to format hard disk drives. Create a ROM-DOS startup disk. For creating a ROM-DOS startup disk, see “Installing and Using Utilities” - “NEC EXPRESSBUILDER” – “NEC EXPRESSBUILDER Top Menu” – “Tool Menu” – “ROM-DOS Startup FD” in the separate volume of User’s Guide.
  • Page 55 When the message “Changes saved. Press any key to reboot” is displayed, press any key. When restarting process starts, remove the ROM-DOS startup disk from the floppy disk drive and power off. Initialization of hard disks is completed. Start the preparation of NEC Express5800/ft series.

  • Page 56: 2-2: Prepare Disk Expansion Unit For Ft Series Setup

    4-8 Windows Setup 2-2: Prepare Disk Expansion Unit for ft series setup When an optional Disk Expansion Unit is mounted, OS can be installed on the hard disk in the Disk Expansion Unit. To do so, follow the steps below and prepare the Disk Expansion Unit for the setup. When you do not install OS to the hard disk mounted in the Disk Expansion IMPORTANT: Unit, remove the Disk Expansion Unit and the SCSI controller before installing OS.
  • Page 57 Windows Setup 4-9 • The following message appears when installing OS, but to install OS on the Disk Expansion Unit, perform the setup with a hard disk installed only in the Slot1 of the Disk Expansion Unit. *** Important 2 - Confirm that only 1 Hard Disk Drive is inserted into the PCI module (Group1).

  • Page 58: 2-3: Prepare Nec Express5800/Ft Series

    4-10 Windows Setup 2-3: Prepare NEC Express5800/ft series With the power of NEC Express5800/ft series off, follow the steps below: Prepare NEC Express5800/ft series. When installing OS on the hard disk mounted in the main unit (standard configuration): • Mount all PCI modules (for Group1/for Group2), CPU modules (for Group1/for Group2), and expansion PCI modules (for Group1/for Group2).
  • Page 59 Windows Setup 4-11 Make the PCI module for Group1 primary. The location of the parts required for operations and check are shown below. <Front> BMC Status LED PCI module Status LED 1 CD-ROM drives PCI module (for Group1) Power switches PCI module Status LED 2 PCI module...
  • Page 60 (for Group2) <When the AC power is off (The power cord is not plugged into the outlet)> Connect the power cord to NEC Express5800/ft series in the following order: (1) Connect the power cord to the AC inlet A (for Group1) (2) Connect the power cord to the AC inlet B (for Group2) (3) Confirm that the POWER switch of the PCI module for Group1 is illuminated.
  • Page 61 Windows Setup 4-13 (2) Make sure that the two BMC Status LEDs of the PCI modules (for Group1/for Group2) illuminate green. If the BMC Status LED is not illuminating green, do not perform IMPORTANT: (3) and on. Otherwise the BMC firmware may become damaged. (3) Remove the power cord of the AC inlet B (for Group2).

  • Page 62: Step 3: Disable Boot Monitoring Function

    For details of operations for BIOS Setup Utility and parameters, see the separate TIPS: volume of User’s Guide. <Procedure for Changing BIOS settings> Turn on the display and the peripheral equipment connected to the NEC Express5800/ft series. If the power cord is connected to a power controller like a UPS, make CHECK: sure that it is powered on.
  • Page 63 After a while, the "NEC" logo will appear on the screen. While the "NEC" logo is displayed on the screen, NEC Express5800/ft series is performing a power-on self test (POST) to check itself. For details, see the separate volume of User’s...
  • Page 64 4-16 Windows Setup When the message “Press <F2> to enter SETUP” appears on the display screen, press F2. The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen. <Example> Move the cursor onto "Stratus" and select “Stratus”. The Stratus menu will be displayed.
  • Page 65 Windows Setup 4-17 Move the cursor onto “Monitoring Configuration” and press Enter. The Monitoring Configuration submenu appears. Move the cursor onto “Boot Monitoring” and press Enter. Parameters will be displayed. Among the parameters, choose “Disabled” and press Enter. The current display of the configuration for Boot Monitoring will be changed to “Disabled”.
  • Page 66 4-18 Windows Setup Move the cursor onto "Exit" to display the Exit menu. Move the cursor onto “Save Changes & Exit” and press Enter. The confirmation window will appear. Select “Yes” and press Enter. After the configuration data is s aved and SETUP is terminated, the system is rebooted.

  • Page 67: Step 4: Start The Ft Series Setup

    3. When having inserted the CD-ROM correctly, reset the system (press Ctrl, Alt and Delete together), or turn the power off and then turn it on to restart the NEC Express5800/ft series. The system starts through the CD-ROM, and NEC EXPRESSBUILDER is activated.
  • Page 68 When the hard disk initialization is complete, the NEC Express5800/ft series automatically restarts. After the NEC Express5800/ft series is restarted, the following message appears and starts formatting the hard disk drive. The message “The system will be rebooted.” appears on the screen CHECK: momentarily.
  • Page 69 Windows Setup 4-21 After the hard disk drive is formatted, the message about copying the NEC Express5800/ft series system software to the system drive from the CD-ROM. Wait about 5 minutes until copying is completed. Copyright(c) 1989-2002 Datalight, Inc Formatting 3.07G...
  • Page 70 4-22 Windows Setup 8. A message for reconfirming usage of the “NEC Express5800/ft series ft Update CD” will appear. Enter “Y” if the selection is correct. Enter “N” if it is wrong. The additional ft Update CD will be used. Are you sure [Y,N]? The additional ft Update CD will not be used.
  • Page 71 Windows Setup 4-23 11. “Important 2” message will appear. Read the message and follow the instructions. When installing the OS on the Disk Expansion Unit, install a hard disk only in TIPS: Slot1 of the Disk Expansion Unit. *** Important 2 - Confirm that only 1 Hard Disk Drive is inserted into the PCI module (Group1).
  • Page 72 Strike a key when ready . . . 15. <Only when the usage of the “NEC Express5800/ft series ft Update CD” is selected> The message below will appear. Wait about 3 minutes until copying is completed.
  • Page 73 Windows Setup 4-25 18. The confirmation message for input Windows Server 2003 product ID will appear. When it is correct, enter “Y”. If it is wrong, enter “N” and press Enter. ProductID : XXXXX-XXXXX-XXXXX-XXXXX-XXXXX Are you sure (Y/N)? This message will not appear when the OS’s Backup CD-ROM is IMPORTANT: used.
  • Page 74 Follow the instruction on the screen, insert appropriate CD-ROM and press any key. Microsoft HotFix will be copied to the Hard Disk. - If you are using only the NEC EXPRESSBUILDER for ft series setup, insert the NEC EXPRESSBUILDER to the CD-ROM drive, and press any key to continue the installation process.
  • Page 75 “Windows Setup Wizard” in 38 is displayed. During the automatic installation process (from 27 to 37) NEC Express5800/ft series restarts several times for setup until the “Windows Setup Wizard” starts. The system will be automatically rebooted. User intervention is not required.
  • Page 76 32. After the system is rebooted, the following message will appear and the installation will be continued. The system configuration is done automatically. User intervention is not required. NEC Express5800/ft series clear installation ** Please do not perform any operations. ** ** The system will restart automatically.
  • Page 77 If this happens, you need to start over the ft series setup. 34. The following screen will appear and installation of NEC ESMPRO Agent will be started. The NEC ESMPRO Agent install wizard starts up and installation is done automatically.
  • Page 78 *** Installing [SMM Services] *** *** Setting [ft registry for ESMPRO] *** *** Installing [RDR Setting Tool] *** *** Installing [NEC ESMPRO Agent] *** *** Installing [Express Report Service] *** *** Setting [Configuration of ft dump] *** *** Setting [Hardware Accelerator] ***...
  • Page 79 Windows Setup 4-31 37. After installation of Windows HotFix is complete, installation is continued. User intervention is not required. When the NEC Express5800/ft series software is installed, the NEC Express5800/ft series will be restarted automatically. NEC Express5800/ft series clear installation ** Please do not perform any operations.
  • Page 80 *********************************************************** Strike a key when ready . . . 40. The following message will appear. Follow the instruction in the screen and insert the NEC EXPRESSBUILDER CD-ROM into the drive, and then press any key. Insert the NEC EXPRESSBUILDER CD-ROM into CD-ROM drive.
  • Page 81 41. The following screen will appear. Follow the instruction in the screen and remove the CD from the drive, and then press any key. The NEC Express5800/ft series restarts automatically. Insert NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Strike a key when ready . . . *** Installing [ft control software license] ***...

  • Page 82: Step 5: Set Dual Lan Configuration

    (AFT function), remove the dual LAN settings before disabling it. When an Ethernet adapter is enabled but not connected to a cable, NEC ESMPRO Agent determines the port has an error (no medium) and changes the status of Ethernet board ([ft server] – [PCI Module] – [Ethernet Board]) on the Data Viewer to red.
  • Page 83 Windows Setup 4-35 [Team #1: Adaptive Fault Tolerance Mode] is added to Network Component Tree. Select [Stratus emb-82559 10/100 Enet Adapter] from Network Component Tree. T pop-up menu appears. Select [Team #1: Adaptive Fault Tolerance Mode] from [Add to T am], and add the adapters. u will see the warning message when you add the team.
  • Page 84 4-36 Windows Setup Click [OK]. The [Intel(R)PROSet II] dialog box closes after a while, and the settings become effective. IMPORTANT: The [Digital signature not found] dialog box may appear (several times). If it appears, click [Yes]. After setting dual configuration, “Intel(R) Advanced Network Services Virtual Adapter”...

  • Page 85: Step 6: Set Dual Disk Configuration

    Do not set the hard disk to the slot before upgrading. Set t he mirroring for the hard disk with the same target ID. See "Hard Disk Conf igurations That Can Be Built On The NEC Express5800/ft series" in the separate volu me of User’s Guide for details. Sele...
  • Page 86 4-38 Windows Setup Confirm that the hard disk to be converted is the ha rd disk where the system is installed and click [Convert]. If the selected hard disk contains a system partition, you will have to restart the co mputer to complete the upgrade of the hard disk.
  • Page 87 Windows Setup 4-39 If the inserted hard disk is not a dynamic disk, right-click the disk and perform “Convert Dynamic Disk”. Right-click the dynamic disk volume for creating mirror and click [Add Mirror…]. Select the newly inserted HDD in the window which appears, and click [Add Mirror] to continue with the mirroring process.
  • Page 88 4-40 Windows Setup Confirm that the mirroring of the HDD has been started in the disk manager. When the “Resynching” shown in 9 changes to “Healthy”, disk mirroring has completed. tinue the operation by following the instru ctions on the screen.
  • Page 89 Windows Setup 4-41 Setting D ual Disk Configuration by the RDR (Rapid Disk R esync) function On a model supporting the RDR function, dual disk configuration is set for each pair of disks by the RDR function of the ft control software. By setting RDR, duplication is configured with disks in the corresponding slots as shown below, and each pair of disks is recognized as one virtual disk from Windows (the disk manager or the device manager, etc.).
  • Page 90 4-42 Windows Setup Registering RDR key When using the RDR function for the first time, follow the steps below to register the key: 1. Inse rt “RDR Key FD” that came with the server into the floppy disk drive. From [Start], select [All Programs] – [Accessories] – [Windows Explorer] to start Windows plorer, and then double-click “RDRreg.bat”...
  • Page 91 Windows Setup 4-43 3. When RDR is successfully configured, the following two pop-up messages appear. On the “Warning” pop-up, click [OK], and on the “System Restart Warning” pop-up , click [Yes]. IMPORTANT: Clicking [Yes] on the “System Restart Warning” pop-up will restart the system in 2 minutes.
  • Page 92 4-44 Windows Setup 6. Start “RDR Utility”, right-click the mounted disk and click [Add RDR Virtual Disk]. If the mounted disk has not been initialized on Windows, RDR will IMPORTANT: configured and synchronization will be performed automatically. Therefore this operation is not required.
  • Page 93 Windows Setup 4-45 7. Select [Logical Disk Information] then [RDR Virtual Disk] and confirm that the d uplication process has been started. It takes about 16 minutes to set dual disk configuration for an 18GB disk. TIPS: IMPORTANT: Depending on the progress of duplication, the val e changes to 0 percent, 25 percent, 50 percent, then 75 percent.

  • Page 94: Step 7: Update Software

    Press any key on Command Prompt and close the window. <When th NEC Express5800/ft series ft UPDATE CD-ROM has been used> If ou have performed installation using the "NEC Express5800/ft series ft Update CD," apply all update modules by referring to "FTOSnn_ReadmeC.doc" in the CD -ROM.

  • Page 95: Step 9: Create Volume

    Server 2003, Enterprise" /fastdetect /PAE Step 9: Create Volume With NEC Express5800/ft series, all volumes needs to be mirrored. For creating a new volume other than the volume where system partition is stored, see “Hard Disk Configurations that can be Built on the NEC Express5800/ft series”...

  • Page 96: Step 10: Set Network For Nec Esmpro Agent

    4-48 Windows Setup Step 10: Set Network for NEC ESMPRO Agent NEC ESMPRO Agent is required for continuous operation, and it is au tomatically installed by “ft series setup”. operate NEC ESMPRO Agent, you need to make setting the SN...
  • Page 97 Some software products provided by other vendors use the SNMP Service. If the SNMP Service and NEC E SMPRO Agent are installed in the system in which such software as above is installed, it may be impossible to start NEC ESMPRO Agen services.

  • Page 98: Step 11: Enable Boot Monitoring Function

    4-50 Windows Setup Step 11: Enable Boot Monitoring Function Enable the “Boot Monitoring” setting which has been disabled in “Step 3: Disable Boot Monitoring Function” (page 4 -14). See “Step 3: Disable Boot Monitoring Function” (page 4-14) and change the setting to “Enabled”.

  • Page 99: Step 12: Set Up Failure Management

    Windows Setup 4-51 Step 1 2: Set up Failure Management Make the fol lowing settings beforehand to ensure quick recovery from failure. Set Mem r o y Dump (Debug Information) This section ex plains the setting for collecting memory dump (debug information) in the server. Notes on memory dump IMPOR TANT:...
  • Page 100 However, if the mounted memory size is over 2GB, specify [Kernel Memory Dump]; you cannot specify [Complete memory dump]. Specify a drive which has a free space of the size of memory in the NEC Express5800/ft series + 12MB or more.
  • Page 101 Windows Setup 4-53 Click [Settings] in the [Performance] box. The [Performance Options] window appears. Click the [Advanced] tab on the [Performance Options] window. Click [Change] in the [Virtual memory] bo...
  • Page 102 4-54 Windows Setup Change the value set for [Initial Size] in the [Paging file size for selected drive] box to the [Recommended] size or greater, and then click [Set]. IMPORTANT: Be sure to create the file having a size equal to or greater than the [Recommended] size in the OS partition.
  • Page 103 Windows Server 2003 is a de bugger for application errors. When detecting an appli cation error, Dr. Watson diagnoses the NEC Express5800/ft series, and records the diagnostic inform ation (log). Take the following steps t o collect diagnostic information: Click [Run...] from [Start].

  • Page 104: Install A Network Monitor

    4-56 Windows Setup Install a Network Monitor A net work monitor is useful for examining t he causes of network failures and taking the coun rmeasures. To use the network monitor, you need to restart the system after the installation. It is recommended to install the network monitor before a failure occurs.
  • Page 105 Windows Setup 4-57 Check the [Network Monitor Tools] checkbox on the [Subcomponents of Management and Monitoring Too ls] dialog box and click [OK] at the bottom of the window. Click [Next]. If a message is displayed ask ing you to insert "Win dows Server 2003, Enterprise Edition ROM", follow the instructions on the screen and specify the required path.

  • Page 106: Set Mtbf Type

    NEC Express5800/ft series manages the MTBF (mean time between fai lure) of hardware omponents. If a fault occurs on a CPU or PCI module, the NEC Express5800/ft series calcul ates e MTBF again. If the calculated value is lower than th e pre-defined threshold, the NEC xpress5800/ft series disables the applicable module.
  • Page 107 Windows Setup 4-59 rocedure for setting MTBF type From the [Start] menu, select [All Programs] – [NEC ESMPRO Agent] and then click server utility]. The [ft server utility] dialog box appears. Select the module of which you want to change the MTBF type from the [CPU Modu le] or [PCI module] on the [FT server] tree on the left pane.
  • Page 108 4-60 Windows Setup (This page is intentionally left blank.)

  • Page 109: Chapter 5 Procedures After Completion Of Installation

    Chapter 5 Procedures after Completion of Installation This chapter describes how you install management utilities, how you back up system information, and setup of PCs on the network. You may need to confirm these procedures while the system is running.

  • Page 110: Installing Management Utilities

    IMPORTANT: indispensable for continuous operation of NEC Express5800/ft series. To set details about NEC ESMPRO Agent, double-click the [NEC ESMPRO Agent] icon in the [Control Panel] dialog box. The properties dialog box appears for changing the settings. For details on the set items, see the online help displayed by clicking on [Help].
  • Page 111 Windows Server 2003, Windows 2000 Preparation before Setup Be sure to read the following description before system installation or setup. To operate NEC ESMPRO Agent, you need to make settings of TCP/IP and the SNMP of components associated with TCP/IP. TCP/IP Setting See the Help started from the Start menu for how to set TCP/IP.
  • Page 112 To receive trap from NEC ESMPRO Agent at the NEC ESMPRO Manager machine, both community names should be the same. 5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the NEC ESMPRO Manager machine of the send destination in the [Host name, IP or IPX address] box, click the [Add] button.
  • Page 113 SNMP Service and then reinstall NEC ESMPRO Agent. Some software products provided by other vendors use the SNMP Service. If the SNMP Service and NEC ESMPRO Agent are installed in the system in which such software as above is installed, it may be impossible to start NEC ESMPRO Agent services.
  • Page 114 5-6 Procedures after Completion of Installation Installation NEC ESMPRO Agent is automatically installed together with the installation or re-installation of the NEC Express5800/ft series. NEC ESMPRO Agent may be installed manually on the master control menu of NEC EXPRESSBUILDER as follows: IMPORTANT: In the system where Windows Server 2003 is running, do not change the setting of "Local...
  • Page 115 TIPS: Agent already installed" appears. Clicking on the [Update] button and then the [Next] button will erase the old agent and install the NEC ESMPRO Agent anew. The setup program determines the machine type automatically. If the setup program is unable to determine the machine model, the IMPORTANT: setup of NEC ESMPRO Agent will be stopped.
  • Page 116 5-8 Procedures after Completion of Installation Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button. The NEC ESMPRO Agent module is installed below the \ESM directory of the root partition in default. If no problem is found, click the [Next] button without any modification.
  • Page 117 [Start] button, [Setting], and [Control Panel] sequentially to open [Control Panel]. If you double-click the [NEC ESMPRO Agent] icon in [Control Panel], the property dialog box will appear. Modify the setting of each sheet in the dialog box to be fit to the used environment. The notes on setup and the necessary information are explained in “Supplement”...
  • Page 118 5-10 Procedures after Completion of Installation Configuring SMM Use ft server utility to configure SMM. Click [Start] → [Programs] → [NEC ESMPRO Agent] → [ft server utility] to start the ft server utility. Select [SMM] in [PCI Module] tree. Click [Property].
  • Page 119 Procedures after Completion of Installation 5-11 Uninstall The configuration of NEC ESMPRO Agent and BMC and the uninstallation of BMC FW Update Service are described below. Uninstallation of NEC ESMPRO Agent The procedure of uninstalling NEC ESMPRO Agent is described below.

  • Page 120: Nec Esmpro Manager

    Notify Monitor When a failing module in the server is to be replaced, NEC ESMPRO Manager enables logical module disconnection from the server and logical installation after module replacement. For the installation of NEC ESMPRO Manager and notes on the operation, see the separate volume...

  • Page 121: Setting Up Pcs On A Network

    FTREG.EXE This setting is to avoid a timeout caused by non-communication state between the NEC Express5800/ft series and computers connected by the LAN protocol that may occur immediately after the NEC Express5800/ft series startup or a CPU module reinstallation (dual processing).
  • Page 122 5-14 Procedures after Completion of Installation Windows 95/98/Me: Registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VxD\MSTCP Values: MaxConnectRetries Type: String Set value: 5 Values: MaxDataRetries Type: String Set value: 8...

  • Page 123: Confirmation Of The Ft Control Software Version

    The following describes how to check the version of ft control software, which consists of various types of software for fault tolerance. Perform the procedure when you need to check the ft control software version of the current system before adding units or attachment to NEC Express5800/ft series.

  • Page 124: Notes To Apply The Windows Service Pack

    Before updating Windows modules by using the Windows Update function on NEC Express5800/ft series, make sure to read the description of each module. Contact NEC sales agent for information about the test status of security patch and QFE on NEC Express5800/ft series. It is strongly recommended to contact NEC sales agent when updating the operating system on NEC Express5800/ft series.

  • Page 125: Chapter 6 Troubleshooting

    Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occur on the product.

  • Page 126: System Repair

    If hard disks cannot be recognized, the system cannot be repaired. IMPORTANT: Preparation You need a support disk, “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” to start up the Recovery Console. Have “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” ready before starting the Recovery Console.
  • Page 127 Troubleshooting 6-3 If you have a computer that runs Windows Server 2003, Windows 2000/XP/NT or Windows 95/98/Me. You can also create a “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” by the steps below: Prepare a 3.5-inch floppy disk. Insert the NEC EXPRESSBUILDER CD-ROM into the drive of a computer that runs Windows Server 2003, Windows 2000/XP/NT or Windows 95/98/Me.

  • Page 128: Starting Up Recovery Console

    Start up Recovery Console from the Windows Server 2003 CD-ROM. Installing Recovery Console on the system Start up the NEC Express5800/ft series and log on to Windows Server 2003. Insert the Windows Server 2003 CD-ROM into the drive. From [Start] of the taskbar, select [Run...] to run.
  • Page 129 (b) When the CD is set, reset the system (press Ctrl + Alt + Delete) or press the power switch to power off and on to reboot the NEC Express5800/ft series. (c) When the following message appears, press any key to start up from the CD-ROM.
  • Page 130 6-6 Troubleshooting (b) Insert the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” into the floppy disk drive, and then press Enter. (c) Specify HAL in the floppy disk, and press Enter. When the screen to select SCSI drivers appears, follow the steps below.
  • Page 131 Troubleshooting 6-7 (b) Insert the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” into the floppy disk drive, and then press Enter. (c) Select all SCSI drivers in the floppy disk and then press Enter. IMPORTANT: There are more than one SCSI drivers in “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER”.
  • Page 132 6-8 Troubleshooting When you start up Recovery Console from Windows Server 2003 CD-ROM, the following message appears. Press the R key to boot Recovery Console. Welcome to Setup. This portion of the Setup program prepares Microsoft(R) Windows(R) to run on your computer. - To set up Windows now, press ENTER.

  • Page 133: Updating The System

    Troubleshooting 6-9 Updating the System NEC Express5800/ft series is a precision instrument. You should ask IMPORTANT: maintenance personnel to update the system. You will need to update the system after you repair the system using Recovery Console. IMPORTANT: Make sure to follow the steps below when you have restored the system by using Recovery Console.
  • Page 134 51500 10/100 Enet Adapter (100BASE-TX) Stratus AA-U57000 Fiber Gigabit Adapter (1000 BASE-SX NEC 8490 XT Copper Gigabit Adapter (1000 BASE-T) will then see the dialog box on the right of this paragraph. This is because one of two teamed adapters constituting dual configuration is removed.
  • Page 135 Troubleshooting 6-11 At that time, the dialog box shown on the right is displayed. This is a message for confirmation, so click the [Yes] button Remove all teams displayed on the [Intel PROSet II] dialog box in the same manne Click the [OK] button on the [Intel PROSet II] dialog box, close it, and make a setup effective.
  • Page 136 6-12 Troubleshooting elect [Intel(R) PROSet II] fro m a list of [Currently installed programs:]. Click [Change/Remove]. At that time, the message on the dialog box will be displayed. This is a message for confirmation of deletion, so click [OK]. Close the [Add or Remove Programs] dialog box. Reboot the system.
  • Page 137 Do not inpu t or output data during the update process. <If you do not have NEC Express5800/ft series ft Update CD (and use NEC PRESSBUILDER CD-ROM)> After logging on to the system as a user with the Administrative account, insert NE EXPRESSBUILDER CD-ROM into the drive.
  • Page 138 6-14 Troubleshooting When the dialog box for confirmation of executing system update appears, click [OK]. Application of NEC modules (driver installation, ft series services installation) will start. Follow e instructions. ORTANT: During the update process, there may be a case where the “*** Stoppi ng [Services] ***”...
  • Page 139 Troubleshooting 6-15 The [Choose Directory for Extracted Files] dialog box may appear when applying Microsoft HotFix in update process. In such case, perform the following steps. (Phenomenon) [Choose Directory for Extracted Files] dialog box appears when applyi Microsoft HotFix while updating the system. (Conditions) The dialog appears when the drive, whose available space is the biggest in the NTFS volumes recognized by the system (includes network...
  • Page 140 6-16 Troubleshooting While the BMC Status LED is not illuminating green, do not perform step 3) an d the following. Otherwise the BMC firmware may become damaged. Identify the PCI module where POWER switch is lit green. Remember which PCI module’s POWER switch (for Group1 or Group2) is lit green.
  • Page 141 Troubleshooting 6-17 Start Devic e Manager, choose [View] then [Device by connection] and do the following: a) Del ete the red-circled device entries in the following figure. Do not uninstall entries for “Stratus Fault To lerant 69000 Video” ORTANT: which appears as child entries of “ACPI Multiprocessor ftServer”. Delete the follo wing device entries: - StratusDual...
  • Page 142 Do not select a driver on the model list. Click [Have Disk…]. b-7. Insert NEC EXPRESSBUILDER into the CD-ROM drive and click [Browse]. Specify the “CD-ROM drive:\WINNT\DRIVERS\QL2300” folder in the “Copy manufacture’s files from:” column, and then click [OK].
  • Page 143 Connection] from the [View] menu. Then follow the procedures bel a) Delete the disconnected option boards (device entries enclosed in boxes on the screen above). Device entries to delete: □(!)NEC 8490XT Copper Gigabit Adapter Performed d by mistake...
  • Page 144 6-20 Troubleshooting □(!)Stratus AA-U51500 10/100 Enet Adapter Performed a by mistake □(!)Stratus AA-U57000 Fiber Gigabit Adapter Performed c by mistake a-1. Select the device and right-click, and then select [Uninstall…]. a-2. The [Confirm Device Removal] dialog box will appear. Confirm e device name and click [OK].

  • Page 145: Troubleshooting

    Did you set the N EC EXPRESSBUILDER CD-ROM during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the OS will boot.

  • Page 146: Problems With Windows Setup

    → The detail ed setup of network adapter is not available in setup of NEC Express5800/ft series. Open the control pan el after starting Windows Server 2003, Enterprise Edition to configure the network adapter.
  • Page 147 Troubleshooting 6-23 “Display Settings” is displayed on low er right of the screen. → Select [Display Properties] – [Settings] tab – [Color Quality]. And then change the “Colors” setting to “Medium (16 bit)”or higher. During a setup, “Previous Operating System C:” was selected on a selection screen of the operating system.

  • Page 148: Problems With Nec Esmpro Setup

    NEC ESMPRO Agent anew. Start the uninstallation of NEC ESMPRO Agent after the system is started complete → If NEC ESMPRO Agent is uninstalled just after the system startup, the setup program may freez e displaying the [Service Being Deleted…] dialog box. Shutdown the system by using Task Manager or other operation.

  • Page 149: Problems With System Repair

    OEM-DISK for NEC EXPRESSBUILDER” w ill not be created if LANGENG is not specified as an argument. For details, see ‘If you have an update CD-ROM “NEC Express5800/ft series ft Update CD (Ver:n.n)”’ in “System Repair” in this chapter. The screen to select HAL was not displayed on Starting up the Recovery Console.
  • Page 150 6-26 Troubleshooting PROSet II does not start after the system is up dated. Did you reboot the system after brea king dual LAN configuration and uninstalling PROSet → PROSet II does not start if the system ’s update was performed without rebooting after breaking dual LAN configuration and uninstalling PROSet II.

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