Page 1 N8800-047F/073F NEC Express5800/340Hb-R User's Guide 1st Edition 3-2005 856-125126-901-A...
Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 3 Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 Series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them;...
Page 4 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein.
Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 6 AC uninterruptible power supply (UPS) unit. Notes: (1) No part of this manual may be reproduced in any form without prior written permission of NEC Corporation. (2) The contents of this manual are subject to change without prior notice.
Page 7: Preface
"high performance," "scalability," and "general versatility" provided by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure non-stop running; operation will be moved smoothly from one module to the other, minimizing damage to it.
Page 8: About This User's Guide
This chapter describes how to make settings of built-in basic input/output system. It also describes factory-shipped parameters. Chapter 5 Installing and Using Utilities This chapter describes features and operating procedures of a standard utility "NEC EXPRESSBUILDER." It also describes procedures to install and operate various software programs contained in its CD-ROM.
Page 9 NEC EXPRESSBUILDER, an accessory of the server, is packaged in a paper envelope. For the components in the package, see the packing list of the NEC EXPRESSBUILDER contained in the paper envelope. If you lose the NEC EXPRESSBUILDER CD-ROM and desire to purchase a new one, contact your sales representative.
Page 10: Table Of Contents
CONTENTS PREFACE ........................... i ABOUT THIS USER'S GUIDE ..................ii CONTENTS ........................iv Chapter 1 Precautions for Use ............... 1-1 WARNING LABELS ..................... 1-2 Server Chassis......................1-2 CPU Module ....................... 1-4 PCI Module......................... 1-5 Expansion PCI Module....................1-7 PRECAUTIONS FOR SAFETY..................1-9 General ........................
Page 11 Evaluate Startup and Stop of PCI Modules .............. 3-40 Evaluate Start and Stop of CPU Modules ..............3-43 Evaluate Start and Stop of Expansion PCI Modules ..........3-45 NEC Express5800/ft series SERVICE PROGRAM CONFIGURATION ....3-47 Chapter 4 System Configuration..............4-1 SYSTEM BIOS ~ SETUP ~................... 4-2 Starting SETUP Utility....................
Page 12 SYSTEM DIAGNOSTICS (CONSUMER) ..............6-7 Test Items........................6-7 Startup and Exit of System Diagnosis (Consumer) ............ 6-7 OFF-LINE MAINTENANCE UTILITY ............... 6-9 RELOCATING/STORING THE NEC Express5800/ft series ........6-10 Chapter 7 Troubleshooting ................7-1 TO LOCATE THE ERRORS ..................7-2 ERROR MESSAGES ..................... 7-3 Error Messages by LED Indication ................
Page 13 N8104-103 1000BASE-T Adapter ................8-25 Supplement....................... 8-27 Appendix A Specifications................A-1 Appendix B IRQ and I/O Port Address............B-1 Interrupt Request ......................B-1 I/O Port Address ......................B-2...
Page 14 viii (This page is intentionally left blank.)
Page 15: Chapter 1 Precautions For Use
Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
Page 16: Warning Labels
1-2 Precautions for Use WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels). If some label is missing, about to peel off, or illegible, contact your sales agent. Server Chassis The figures below show locations of the labels on the server chassis.
Page 17 Precautions for Use 1-3 Label A Label B Label C Label D...
Page 18: Cpu Module
1-4 Precautions for Use CPU Module The figures below show locations of the labels on CPU module: Label B Label C Label A Label A Label B Label C...
Page 19: Pci Module
Precautions for Use 1-5 PCI Module The figures below show locations of the labels on PCI module: External View Label B Label A Internal View Label C...
Page 20 1-6 Precautions for Use Label A Label B Label C...
Page 21: Expansion Pci Module
Precautions for Use 1-7 Expansion PCI Module The figure below shows locations of the labels on expansion PCI module: External View Label B Label A Internal View Label C...
Page 22 1-8 Precautions for Use Label A Label B Label C...
Page 23: Precautions For Safety
NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
Page 24 1-10 Precautions for Use CAUTION Prevent water or foreign objects from getting into the equipment. Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment. There is a risk of a fire, electric shock, and breakdown. When such things accidentally enter the equipment, immediately turn off the power and unplug the cord.
Page 25: Use Of Power Supply And Power Cord
Do not use the nonconforming power cords. Use the power cords specified by NEC. If the rated current is exceeded, there is a risk of a fire. You also have to observe the following prohibitions about handling and connecting interface cables.
Page 26: Installation, Relocation, Storage And Connection
Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.
Page 27: Cleaning And Handling Of Internal Devices
Precautions for Use 1-13 Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the CD-ROM drive The CD-ROM drive uses a laser beam.
Page 28: During Operation
1-14 Precautions for Use During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works. There is a risk of malfunction and injuries. Do not touch the equipment when it thunders. Unplug the equipment when it threatens to thunder.
Page 29: Rack-Mount Model
Precautions for Use 1-15 Rack-mount Model WARNING Do not use the equipment in an unsuitable place. Do not install a server rack in an unsuitable environment. Otherwise, other systems also may be affected, and the rack may fall over to cause a fire or injuries.
Page 30 1-16 Precautions for Use CAUTION Do not leave two or more devices pulled out from the rack. If you pull out two or more devices the rack may fall down. You can only pull out one device at a time. Do not install excessive wiring.
Page 31: For Proper Operation
When you have just turned off the power, wait at least 30 seconds before turning it on again. Once you have turned on the server, do not turn it off until the "NEC" logo appears on the screen. Before you move the equipment, turn off the power and unplug the cord.
Page 32 1-18 Precautions for Use It is recommended to use NEC's genuine option products. Some competitors’ products are compatible with this server. However, servicing for trouble or damage resulting from such a product will be charged even within the warranty period.
Page 33: Transfer To Third Party
You are strongly recommended to buy a special type of software or service to avoid such trouble. For details, contact your sales agent. NEC shall not be accountable for such data leakage caused by your failure to take necessary measures.
Page 34: Disposal Of Equipment And Consumables
1-20 Precautions for Use DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drive, floppy disks, CD-ROMs, optional boards, etc., you need to observe your local disposal rules. For details, ask your municipal office. IMPORTANT: For disposal (or replacement) of batteries on the board, consult with your sales agent.
Page 35: If System Trouble Is Suspected
See "Error Messages" in Chapter 7 to check if there is a relevant symptom. If yes, take measures as instructed. Certain software programs are required for operation of NEC Express5800/ft series. Check if these programs are properly installed. Use a commercially available anti-virus program to check the server.
Page 36 1-22 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
Page 37 Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
Page 38 Self-diagnosis Power On Self-Test (POST) Test and Diagnosis (T&D) Utility Management Utilities Easy and Fine Setup NEC ESMPRO NEC EXPRESSBUILDER (system setup utility) SETUP (BIOS setup utility) Fast!UTIL (SCSI device utility) Ready-to-use Fault-tolerant Feature Quick cableless connection: hard disk drive,...
Page 39: Chapter 2 General Description
NEC Express5800/ft series detects status changes, errors and other events and notifies the Windows Event Log of these events. If you use an alarm notification tool, you can configure NEC Express5800/ft series to notify you when certain events occur.
Page 40 NEC Express5800/ft series automatically maintains data as the current data. Automatic detection and notification of faults NEC Express5800/ft series detects and sorts out all events such as general status changes and faults, and notifies Windows Event Log of these events.
Page 41 IDs, they are easy to distinguish. In-service repairing You can repair or replace a failed module even if NEC Express5800/ft series is operating. Partition structure On this product, the first logical drive will be in the following state when the setup by...
Page 42: How The Operating System Sees The Cpu Modules
2-6 General Description HOW THE OPERATING SYSTEM SEES THE CPU MODULES On NEC Express5800/ft series, the CPU modules are redundantly configured but only the processors installed on the primary side are shown. How CPU modules appear on Device Manager Device Manager shows as many CPUs as the number of physical CPUs.
Page 43: Names And Functions Of Components
General Description 2-7 NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: Front View (with Front Bezel Removed)
Page 44 2-8 General Description PCI module 10 (for group 1) A module that includes a PCI board, LAN controller, SCSI controller, and SMM board. PCI module 11 (for group 2) A module that includes a PCI board, LAN controller, SCSI controller, and SMM board. CPU module 0 (for group 1) A module that includes a CPU (processor) and memory (DIMM).
Page 45: Rear View
General Description 2-9 Rear View 12 13 14 15 16 22 21 20 19 18 PCI module 10 (for Group 1) PCI module 11 (for Group 2) CPU module 0 (for Group 1) CPU module 1 (for Group 2) Expansion PCI module 13 (for Group 1) Expansion PCI...
Page 46 2-10 General Description Serial port 1 (A) connector Connected to a device that has a serial interface. For maintenance use only. Serial port 2 (B) connector Connected to a device that has a serial interface. For maintenance use only. AC inlet A (for Group 1) PC socket for plugging a power cord (for Group 1).
Page 47: Cpu Module
General Description 2-11 CPU Module Group 1 and group 2 have the same configuration. Power unit CPU module board DIMM CPU (processor) Cooling fan Module handles...
Page 48: Pci Module
2-12 General Description PCI Module Group 1 and group 2 have the same configuration. Power unit AC inlet (in the rear) Backpanel connector (in the rear) SMM board Cooling fan Module handles 3.5-inch hard disk drive bay One hard disk drive is factory-installed in slot 1. CD-ROM drive...
Page 49: Cd- Rom Drive
General Description 2-13 CD- ROM Drive Access LED An LED that stays on while the loaded CD-ROM is accessed. CD tray eject button A button for ejecting the CD tray. Manual release hole When the eject button does not work, insert a metal pin into this hole to forcefully eject the CD tray.
Page 50: Expansion Pci Module
2-14 General Description Expansion PCI Module Power unit AC inlet (in the rear) Backpanel connector (in the rear) PCI board slots Cooling fan Module handles...
Page 51: Chassis Board Layout
General Description 2-15 Chassis Board Layout Interface board Clock board Back panel...
Page 52: Leds
2-16 General Description LEDs This section describes indications and meanings of the LEDs on NEC Express5800/ft series. POWER LED The POWER switch of the PCI module also functions as a POWER LED. When power is supplied to the modules, POWER LED on the primary side will illuminate (the switch also works on the primary side alone).
Page 53 General Description 2-17 PCI Module Status LED FRONT BMC Status POWER LED PCI Module Status Hard Disk Drive LED Disk Access LED LAN Port LED 10/100/1000 10/100 LAN Port LAN Port REAR PCI Slot Status LED (SLOT 3) PCI Module Status LED PCI Slot Status LED PCI Slot Status LED (SLOT 1)
Page 54 BMC Status LED The BMC Status LED indicates the status of the Baseboard Management Controller (BMC) installed on NEC Express5800/ft series. The LED stays green while the server is running normally. If the LED is not green, there is something wrong with the server.
Page 55 General Description 2-19 PCI Module Status LEDs (1 and 2) Disk Access LED The PCI module has three LEDs. Combined, the three LEDs show the status of the PCI modules and hard disks. See “NAMES AND FUNCTIONS OF COMPONENTS” (page 2-7) for the locations of LEDs. (1) Status LED 1 of both PCI modules are off PCI#1 PCI#2...
Page 56 2-20 General Description PCI#1 PCI#2 Status DISK Status DISK Description Action LED 2 Access LED 2 Access Green Green/ Amber Green/ i) There is an error in Make sure that the option PCI the option PCI board or board is properly mounted and the PCI module board cables are properly connected connected or mounted...
Page 57 The PCI module 1 is on Start the PCI module 1 from ft standby (The PCI server utility (See module 1 has not been “Maintenance of NEC powered on yet.) Express5800/ft series” in The PCI module 2 Chapter 5). operates in simplex Remount the PCI module 1.
Page 58 The PCI module 2 is on Start the PCI module 2 from ft standby (The PCI server utility (See module 2 has not been “Maintenance of NEC powered on yet.) Express5800/ft series” in The PCI module 1 Chapter 5). operates in simplex Remount the PCI module 2.
Page 59 Check if the LED blinks in green when the number of accesses decreases, or if it is green when there are no accesses anymore. When you power on NEC Express5800/ft series and the access LEDs does not light green, reinstall the hard disks. If the state remains unchanged, contact your service...
Page 60 2-24 General Description PCI Slot Status LED The PCI module has three PCI Slot Status LEDs to indicate the status of PCI slot. The expansion PCI module has three LEDs as well. Status / Action Red (On) The PCI board is in offline state, or is failed. Check if the PCI board is correctly installed.
Page 61 General Description 2-25 SMM Board Status LED SMM Board Status LED indicates the status of SMM board. Amber / Green Status / Action The SMM board is installed in PCI module and power is supplied, but the SMM board is in offline state or failed. Check if SMM board is correctly installed.
Page 62 2-26 General Description Expansion PCI Module Status LED Expansion PCI Module Status LED PCI Slot Status LED (SLOT 3) Expansion PCI Module Status LED PCI Slot Status PCI Slot Status LED (SLOT 1) LED (SLOT 2) Expansion PCI Module Status LEDs (1 and 2) The expansion PCI module has two LEDs.
Page 63 General Description 2-27 PCI Slot Status LEDs To show the status of PCI board slots, each PCI module has three status LEDs. Status / Action Red (On) The PCI board is in offline state, or is failed. Check if the PCI board is correctly installed. If not, re-install the board. If the same indication persists, ask your service representative to replace the PCI board.
Page 64: Basic Operation
CPU module, PCI module, and expansion PCI module. NEC is not responsible for any machine or component defects or bad influences resulting from the operation of the server subject to the installation or removal made by yourself.
Page 65 General Description 2-29 Removal If the rack has a front door, open the front door. Hold both ends of the front bezel, pull them out together, and remove the front bezel.
Page 66: Power On
2-30 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch located on the front panel. Follow the steps below to turn on the power. Power on the display unit and other peripheral devices connected to the server.
Page 67: Power Off
General Description 2-31 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. Perform a normal shutdown from Windows Server 2003.
Page 68: Power-On Self Test (Post)
(CPU), keyboard, mouse, etc. It also shows startup messages for various BIOS setup utilities. According to the factory default settings, the "NEC" logo appears on the display while POST is being performed. (To view POST’s details, press Esc.) TIPS: You can view POST screen from the beginning without the need to press Esc by changing the BIOS parameter.
Page 69: Flow Of Post
General Description 2-33 Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/PCI module will start up. POST will be performed on this selected CPU/PCI module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
Page 70: Behavior At Occurrence Of Error
2-34 General Description Upon completion of POST, the password entry screen appears prior to OS startup. The password entry screen will appear after the normal termination of POST only if you have set a password in the BIOS setup utility "SETUP." You can enter a password up to three times.
Page 71: Floppy Disk Drive
General Description 2-35 Floppy Disk Drive A USB floppy disk drive is attached to the main unit. It allows you to read and write (save) data using floppy disks. The USB floppy disk drive accepts the following types of floppy disks: 2HD floppy disk (1.44MB) 2DD floppy disk (720KB) IMPORTANT:...
Page 72 2-36 General Description Insert/Remove Floppy Disk Before inserting a floppy disk into the drive, make sure that NEC Express5800/ft series is on and that the drive’s USB cable is connected to the USB connector of the server. Insert a floppy disk into the drive firmly with the label side up and its protective shutter facing the drive.
Page 73: Use Of Floppy Disk
Data loss could also be caused by faulty operation and computer trouble. To avoid such possible data loss, it is recommendable to back up important data regularly. (Be sure to make back-up copies of the disks that are included with NEC Express5800/ft series.)
Page 74: Cd-Rom Drive
2-38 General Description CD-ROM Drive NEC Express5800/ft series has a CD-ROM drive on the front panel. It is a device used to read data from a CD-ROM (compact disc read-only memory). Compared to a floppy disk, a CD-ROM allows for larger volume and fast data readout.
Page 75 General Description 2-39 Use of CD-ROM Observe the following when you use a CD-ROM on NEC Express5800/ft series: As for a disk such as a noncompliant "copy-protected CD," we shall not guarantee that you can use a CD player to play it with this server.
Page 76 2-40 General Description (This page is intentionally left blank.)
Page 77: Chapter 3 Windows Setup And Operation
Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use.
Page 78: Disk Operations
3-2 Windows Setup and Operation DISK OPERATIONS NEC Express5800/ft series duplicates disks to secure data by using “Disk Management” or the “Rapid Disk Resync (RDR) function”. This section describes operations such as configuration of dual settings to disks and replacement of disks.
Page 79: Disks Operations Using Disk Management
Hard Disk Configurations that can be built on the NEC Express5800/ft series In the NEC Express5800/ft series, all volumes need creation of mirror disks. You can create mirror disks only on the dynamic simple volume as shown in the table below.
Page 80 3-4 Windows Setup and Operation The pairs of mirror disks as shown above can be created by selecting hard disks whose target IDs are identical in the disk properties, which are displayed through [Disk View]. The following explains how to confirm the target ID: Click [Start] →...
Page 81 Follow the procedures below to configure a volume mirror. IMPORTANT: Set mirror to the disks whose Target IDs are identical. For details, see “Hard Disk Configurations that can be built on the NEC Express5800/ft series (page 3-3).” Click [Start] - [Administrative Tools] then [Computer Management].
Page 82 3-6 Windows Setup and Operation Select and right-click a disk, and then execute [Convert Dynamic Disk…]. On the [Convert to Dynamic Disk] dialog box, select the disk and click [OK]. Right-click the volume of the dynamic disk to mirror and click [Add Mirror…].
Page 83 Windows Setup and Operation 3-7 IMPORTANT: Clicking [Add Mirror] displays the [Logical Disk Manager] dialog box, but there is no problem. Click [OK]. If the server is rebooted during mirror generation, mirroring will not be completed. Do not reboot the server until the mirroring process is completed. The volume status changes to “Resynching”.
Page 84 3-8 Windows Setup and Operation Confirming if Paired Disks are Mirrored Properly Check the following to confirm that the mirror is configured properly: • Is disk mirroring completed successfully? Disk mirroring is completed properly if the volume layout is [Mirror], and the status is [Healthy] on the [Disk Management] window.
Page 85 Windows Setup and Operation 3-9 Breaking mirror Follow the procedures below to break the mirror of volumes. The procedures to break a mirror on C drive are discribed here. Click [Start] - [Administrative Tools] [Computer Management]. The [Computer Management] window will appear.
Page 86 3-10 Windows Setup and Operation Importing Data Disks This section describes a procedure to import a data disk using Disk Management. IMPORTANT: If you import the disk used as a boot disk on another system, it becomes impossible to boot from the disk. Insert the disk to import.
Page 87 Windows Setup and Operation 3-11 In the [Foreign Disk Volumes] dialog box, check the volumes to import, and click [OK]. The disk import is completed if the disk status changes from “Foreign” to “Online”.
Page 88 3-12 Windows Setup and Operation Extending Data Volume Size This section describes a procedure to extend a volume size using Disk Management. IMPORTANT: It is not possible to extend boot volume. As it is not possible to extend mirror volume, a mirror volume is extended in the following order: [Remove Mirror] - [Extend Volume] - [Add Mirror].
Page 89 Windows Setup and Operation 3-13 On the [Select Disks] dialog box, enter the amount of space to extend and click [Next]. (In this case, 1500MB is added.) Check the settings on the [Completing the Extend Volume Wizard] dialog box and click [Finish].
Page 90 3-14 Windows Setup and Operation Configure the mirror of the extended volume.
Page 91: Disk Operations Using The Rdr (Rapid Disk Resync) Function
[Cautions for using the RDR function] RDR can be set only to the disks inserted into the built-in slots of NEC Express5800/ft series. Be sure to specify RDR to all disks inserted to the built-in slots and make duplex settings.
Page 92 3-16 Windows Setup and Operation RDR can be set only to basic disks. If a span volume or stripe volume is needed, make settings of RDR to a basic disk and then change the disk to a dynamic disk from [Disk Management]. The disks to set RDR must have the same capacity and must be new or physically formatted.
Page 93 Windows Setup and Operation 3-17 [Left frame] The tree shows disks inserted to the built-in slots and virtual disks (RDR Virtual Disks) created by RDR. On the models supporting RDR, right-click a disk on the tree to display the menu for setting RDR. By looking at the tree, you can know which disk corresponds to which disk of the Windows’...
Page 94 3-18 Windows Setup and Operation From [Start], select [Control Panel] then [Administrative Tools] and start [Computer Management]. On the tree in the left frame, click [Disk Management]. If the inserted disk is indicated as [Not Initialized] in the right pane, right-click the disk and initialize it.
Page 95 Windows Setup and Operation 3-19 IMPORTANT: When RDR is set to a disk containing the boot partition, the following pop-up message appears, and clicking [Yes] reboots the system automatically in 2 minutes. Follow the steps 5 and on after the restart. Insert a disk to set duplex configuration into the corresponding slot.
Page 96 3-20 Windows Setup and Operation Click [Logical Disk Information] and then [RDR Virtual Disk x](x=1,2,3) to confirm that the synchronization is started. IMPORTANT: The time required for synchronization varies depending on the partition size on the disk. For 18GB partition, it takes about 16 minutes. When there is no partition, synchronization may be completed in a short period of time after RDR is set and the status may change to what is described in the step 8.
Page 97 Windows Setup and Operation 3-21 When the disk where RDR is set is converted to a dynamic disk, the area which has not been synchronized (the area that no partition exists) will be synchronized. When the system is shut down without shutting down Windows properly, for example, by pressing the power button, the entire area of the synchronized disks will be resynchronized after the system is restarted.
Page 98 3-22 Windows Setup and Operation Removing duplex configuration of RDR disks This section describes how to remove duplex configuration from the disk with RDR setting. In the example below, the duplication setting of the disks in the Slot 2 of the PCI modules for Group 1 and for Group 2 is removed.
Page 99 Windows Setup and Operation 3-23 Remove the RDR setting from the disk in the corresponding slot (the Slot 2 of the Group2) in the same manner. IMPORTANT: A partition on the disk where the RDR setting is removed is not assigned a drive letter. To use the partition, assign a drive letter using [Disk Management].
Page 100 3-24 Windows Setup and Operation When [Op State: State] becomes [Duplex], the resynchronization is completed. [Resynchronization without specifying disk] Start [RDR Utility] and right-click [RDR Virtual Disk x](x=1,2,3) constructed by a disk you wish to resynchronize in the left frame and click [Resynchronize RDR Virtual Disk]. In the [Success] dialog box, click [OK].
Page 101: Replacing Failed Hard Disk Drives
Windows Setup and Operation 3-25 Replacing Failed Hard Disk Drives Follow the procedure below to locate and replace the failed hard disk. The failed hard disk should be replaced with new device with the server powered-on. How to Locate Failed Disks 1.
Page 102 3-26 Windows Setup and Operation Procedures to Replace Failed Disks Models that do not support the RDR function When a failure occurs on a disk mirrored by volume using [Disk Management], follow the steps below to replace the disk. IMPORTANT: To remove a disk due to a failure, etc., compare [Disk Management] and [RDR Utility] to determine the disk to remove.
Page 103 Windows Setup and Operation 3-27 Right-click a volume that has “!”, and remove mirror. After checking to see the “Missing” disk is selected, click [Remove mirror]. At Drive (F), [Mirror] and [Failed Redundant] will change to [Simple] and [Healthy]. Right-click a disk with “x”, and select [Remove Disk].
Page 104 3-28 Windows Setup and Operation Similarly, delete the other [Missing] disk. Insert new disks. They will appear on [Disk Management]. If any uninitialized disk is inserted, right-click the disk and initialize it.
Page 105 Windows Setup and Operation 3-29 Select and right-click a disk, and then select [Convert to Dynamic Disk]. IMPORTANT: If [Foreign] appears, execute [Convert to Dynamic Disk] after [Convert to Basic Disk] is executed.
Page 106 3-30 Windows Setup and Operation Open the disk’s properties to check the target IDs. In the following figures, disks are configured as: Disk 1: Target ID 1 Disk 2: Target ID 2 Disk 4: Target ID 1 Disk 5: Target ID 2 Disks with the same target ID are mirrored.
Page 107 Windows Setup and Operation 3-31 Make a mirror setting of Disks 1 and 4. Right-click volume (E) on the Disk 4 and select [Add Mirror]. When the [Add mirror] dialog box appears, select Disk 1, and then click [Add Mirror]. Similarly, make settings of Disk 2 and Disk 5.
Page 108 3-32 Windows Setup and Operation Models supporting the RDR function This section explains the procedure for replacing a disk which is duplexed by the RDR function at disk level when a failure occurs to the disk. Below describes an example of locating a failure in the disk in the Slot 2 of the PCI module for Group1 by “How to Locate Failed Disks”.
Page 109: Change Drive Letter
IMPORTANT: <NEC Express5800/ft series-specific precautions> One CD-ROM drive for each PCI module (total of two CD-ROM drives) is installed in NEC Express5800/ft series. If those CD-ROM drives’ N-codes are different, the drive letter assigned to the CD-ROM drive may be changed (reassigned) when the secondary PCI module becomes the primary module at startup.
Page 110: Dual Lan Configuration
3-34 Windows Setup and Operation DUAL LAN CONFIGURATION The NEC Express5800/ft series builds a dual LAN configuration by using "Stratus emb-82559 10/100 Enet Adapter" (100Base) and "Stratus emb-82544GC Copper Gigabit Adapter" (1000Base) mounted as standard on the PCI module. Overview The dual LAN configuration is of two types.
Page 111 When the option boards are used, perform 3 to 5 in the same manner, replacing [Stratus emb-82559 10/100 Enet Adapter] with the following. N8804-001P1: [Stratus AA-U51500 10/100 Enet Adapter] N8104-84: [Stratus AA-U57000 Fiber Gigabit Adapter] N8104-103: [NEC 8490XT Copper Gigabit Adapter]...
Page 112 3-36 Windows Setup and Operation Click [OK]. The [Intel(R)PROSet II] dialog box closes after a while, and the settings become effective. IMPORTANT: The [Digital signature not found] dialog box may appear (several times). If it appears, click [Yes]. After the settings of dual configuration, “Intel(R) Advanced Network Services Virtual Adapter”...
Page 113: Removing Dual Lan
Stratus AA-U51500 10/100 Enet Adapter (100BASE-TX) Stratus AA-U57000 Fiber Gigabit Adapter (1000 BASE-SX) NEC 8490 XT Copper Gigabit Adapter (1000 BASE-T) You will then see the dialog box on the right of this paragraph. This is because one of two teamed adapters constituting dual configuration is removed.
Page 114 Stratus AA-U51500 10/100 Enet Adapter (100BASE-TX) Stratus AA-U57000 Fiber Gigabit Adapter (1000 BASE-SX) NEC 8490 XT Copper Gigabit Adapter (1000 BASE-T) Right click [Team #1:Adaptive Fault Tolerance Mode] and select [Remove]. At that time, the dialog box shown on the right is displayed. This is a message for confirmation, so click [Yes] button.
Page 115 Windows Setup and Operation 3-39 Click the [OK] button on the [Intel PROSet II] dialog box, close it, and make a setup effective. The dual LAN will be canceled.
Page 116: Check The Duplicating Operation Of Modules
3-40 Windows Setup and Operation CHECK THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after system installation or reinstallation. Evaluate Startup and Stop of PCI Modules This section describes how to confirm the continuous system operation by failover after stopping the primary PCI module.
Page 117 Windows Setup and Operation 3-41 Stop the operation of a PCI module using the ft server utility. Select [Start] - [All Programs] - [NEC ESMPRO Agent] - [ft server utility] to start the ft server utility. Then, from the ft server utility, select [PCI Module] then the primary PCI module from the [FTSever] tree on the left pane, and click [Down] of [Bring Up/Bring Down].
Page 118 3-42 Windows Setup and Operation IMPORTANT: If BrightStor ARCserve 2000 or Backup Exec is installed, the tape will not be recognized due to the failover of the PCI module. Thus be sure to stop the services before starting the PCI module. 1.
Page 119: Evaluate Start And Stop Of Cpu Modules
Use the ft server utility to stop the operation of a CPU module to remove. From [Start], select [All Programs], [NEC ESMPRO Agent] then [ft server utility] to start the ft server utility. Then, from the [FTSever] tree on the left pane of the ft server utility, select...
Page 120 3-44 Windows Setup and Operation When you stop the operation of a CPU module, the indications of the status LEDs change as follows. Below denotes that the only one CPU module is operating. [Indications of status LEDs] CPU module#1 CPU module#2 (Stopped)* (Operating) CPU module status LED1...
Page 121: Evaluate Start And Stop Of Expansion Pci Modules
Use the ft server utility to stop the operation of an expansion PCI module to remove. From [Start], select [All Programs], [NEC ESMPRO Agent] then [ft server utility] to start the ft server utility. Then, from the [FTServer] tree on the left pane of the ft server utility, select [PCI Module] then the expansion PCI module to stop, and click [Down] of [Bring Up/Bring Down].
Page 122 3-46 Windows Setup and Operation change as follows. Below denotes that the only one expansion PCI module is operating. [Indications of status LEDs] Expansion PCI Expansion PCI module#1 module#2 (Stopped)* (Operating) Expansion PCI module status LED1 Expansion PCI module status LED2 Green/Amber This is an example of stopping the expansion PCI module #1.
Page 123: Nec Express5800/Ft Series Service Program Configuration
ESMCommonService ESRAS Utility Service ESMPS The above programs are necessary for the NEC Express5800/ft series operation. Do not stop these services. When minimizing the number of operating service programs temporarily is required (for system disk backup using backup software, etc), the following service programs may be stopped:...
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Page 125: Chapter 4 System Configuration
Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
Page 126: System Bios ~ Setup
4-2 System Configuration SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions.
Page 127: Starting Setup Utility
System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, the following message appears at bottom left on the screen depending on your system configuration.
Page 128: Description Of On-Screen Items And Key Usage
4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu Setup item menu Online help window Indicates there are submenus...
Page 129: Menu And Parameter Descriptions
System Configuration 4-5 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Stratus Security Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu.
Page 130 4-6 System Configuration Available options in the Main and descriptions are listed below. Option Parameter Description Your Setting System Time HH:MM:SS Specify the current time. System Date MM/DD/YYYY Specify the current date. Primary Master – Indicates device type connected to IDE (Primary master).
Page 131 System Configuration 4-7 Keyboard Features Select "Keyboard Features" on the Main menu to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Enable or disable the NumLock NumLock [Auto] feature at system start-up. If "Auto" is selected, the NumLock feature will be enabled when an entry with the keypad is detected.
Page 132 4-8 System Configuration Advanced Move the cursor onto "Advanced" to display the Advanced menu. Select an option with the "►" mark and press Enter to display its submenu. Then, make necessary settings. See the table below for setup options on the screen. Option Parameter Description...
Page 133: Peripheral Configuration
System Configuration 4-9 Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Make sure to avoid any conflict in the interrupt requests or the base I/O IMPORTANT: addresses.
Page 134: Console Redirection
4-10 System Configuration Console Redirection Select "Console Redirection" on the Advanced menu to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Serial Port Address [Disabled] Select a serial port to connect the HW console.
Page 135 System Configuration 4-11 Stratus Move the cursor onto "Stratus" to display the Stratus menu. The Stratus menu screen contains no options for setup. Display the respective submenu for each option for setup. Select an option and press Enter to display its submenu.
Page 136 4-12 System Configuration ft Memory Select "ft Memory" on the Stratus menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Size Size of ft Memory is specified. Start Address Shows the start address of ft Memory (view only)
Page 137: Monitoring Configuration
OS upon detection of an error. (For details, see "Behavior at Occurrence of Error" in Chapter 2.) Enable this function if NEC ESMPRO Agent is installed on the OS. Disable this function if NEC ESMPRO Agent is not installed or when you install the OS.
Page 138 4-14 System Configuration Option Parameter Description Your Setting Boot Monitoring 1 - [10] - 20 Specify the boot monitoring time-out period. This Time-out Period option is displayed only when "Enabled" is selected for "Boot Monitoring". If you specify a shorter period of time to "Boot Monitoring Time-out Period", the time until rebooting can be reduced.
Page 139 System Configuration 4-15 PCI OPROM hot key setup Select "PCI OPROM hot key setup" on the Stratus menu to display the following screen. See the table below for setup options on the screen. Option Parameter Description Your Setting Hot key 0 - control key type Disabled Set hot key.
Page 140 4-16 System Configuration Security Move the cursor onto "Security" to display the Security menu. Select "Set Supervisor Password" and press Enter to display the following pop-up screen. Set a password on this pop-up screen. Enter a password of up to seven alphanumeric characters and symbols from the keyboard.
Page 141 System Configuration 4-17 See the table below for setup options on the screen. Option Parameter Description Your Setting Set Supervisor Up to 7 Press Enter to display the supervisor password Password alphanumeric entry screen. With the supervisor password, all characters SETUP menus are available for access.
Page 142 You can change the boot device order using ↑ or ↓ and + or –. Move the cursor to select the device by ↑ or ↓, and then change the priority using + or –. Specify the device boot order as shown above to start the NEC IMPORTANT:...
Page 143 System Configuration 4-19 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Exit menu. Always you can abort the selected submenu and return to the Exit menu by pressing Esc. Save Changes & Exit Select this option to save the current configuration data into the CMOS memory and exit the SETUP utility.
Page 144 4-20 System Configuration Get Default Value Select this option to restore all default values of the SETUP utility. The following screen appears: Select "Yes" and press Enter to restore default values. Select "No" and press Enter to return to the Exit menu screen. The default value slightly differs from the factory-set IMPORTANT: value.
Page 145: Scsi Bios ~ Fast!Util
The controllers installed in each module must be configured individually. Fast!UTIL of the latest version is installed in the NEC Express5800/ft series. Accordingly, the setting screen may be different from that described in this document. See the online help or contact your service representative for the setting items different from those in this document.
Page 146 4-22 System Configuration Start The procedure of starting Fast!UTIL is described below. Notes Note the following before starting Fast!UTIL. Settings for built-in hard disk Leave the settings for the built-in hard disk as they are at shipment. The built-in host adapter is specified as QLA12160 Ultra3 2400 in the Select Host Adapter dialog box.
Page 147 System Configuration 4-23 Start Procedure Start Fast!UTIL in the procedure below: Turn on the power of the server. The start message appears on a screen in the middle of POST. Press Q and Ctrl together. Fast!UTIL is started. IMPORTANT: Press these keys before message "QLogic Adapter using IRQ number x"...
Page 148 4-24 System Configuration Select the proper adapter. IMPORTANT: The adapter "QLA12160 Ultra3 2400" is used for built-in hard disk. Highlight the displayed item with the cursor keys and press Enter. Select Host Adapter Adapter Type I/O Address QLA12160 Ultra 3 2400 The display returns to "Fast!UTIL Options".
Page 149: Configuration Settings
System Configuration 4-25 Configuration Settings If you select "Configuration Settings" from the "Fast!UTIL Options" menu, the screen for setting the configuration appears. Configuration Settings Host Adapter Settings SCSI Device Settings SCSI Bus Settings Autoconfigure SCSI Devices Selectable Boot Settings Restore Default Adapter Settings Raw Nvram Data Host Adapter Settings If you put the cursor on "Host Adapter Settings"...
Page 150 4-26 System Configuration SCSI Device Settings If you put the cursor on "SCSI Device Settings" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the device connected to the host adapter appears. The table below shows the parameters of the setting items and their settings at shipment.
Page 151 System Configuration 4-27 SCSI Bus Settings If you put the cursor on "SCSI Bus Settings" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the SCSI bus of the host adapter appears.
Page 152 4-28 System Configuration Autoconfigure SCSI Device If you put the cursor on "Autoconfigure SCSI Device" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the device connected to the host adapter appears. The parameters of the setting items and their settings at shipment are the same as those shown in the table for "SCSI Device Settings".
Page 153 System Configuration 4-29 Selectable Boot Settings If you put the cursor on "Selectable Boot Settings" with keyboard cursors (↓ and ↑) in the "Configuration Settings" menu and press Enter, the screen for setting the information on the start from the device connected to the host adapter appears. Submenu item Parameter Description...
Page 154 4-30 System Configuration Scan SCSI Bus If you select "Scan SCSI Bus" from the "Fast!UTIL Options" menu, the list of devices connected to each SCSI bus is displayed in the order of SCSI IDs. The information to be displayed includes the device manufacturer, product name, and firmware revision.
Page 155: Setting List For Optional Scsi Device
Select either "Reboot System" or "Return to Fast!UTIL" and press Enter. Setting List for Optional SCSI Device If you add an optional SCSI device, don’t change the factory settings of built-in SCSI controller. For information on optimal SCSI devices for NEC Express5800/ft series, contact your sales agent.
Page 156: Reset And Forced Shutdown
4-32 System Configuration RESET AND FORCED SHUTDOWN Read this section if your server does not operate as expected, or if you want to resume all setup values to those made at shipment. Resetting the Server If the server halts before starting the OS, press Ctrl + Alt + Delete. This restarts the server. Resetting the server clears the DIMM memory and the data in process.
Page 157: Clear Cmos / Password (Configuring Motherboard Jumpers)
Clearing the CMOS data restores the factory settings. To clear passwords or CMOS data, power off the server. NEC recommends that you request a maintenance engineer of your service representative having the expert knowledge on the server to clear the CMOS data and password.
Page 158 4-34 System Configuration (This page is intentionally left blank.)
Page 159: Chapter 5 Installing And Using Utilities
Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
Page 160: Nec Expressbuilder
The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation.
Page 161 Inserting NEC EXPRESSBUILDER CD-ROM after Windows startup The "Master Control Menu" (see figure below) starts automatically after you place the "NEC EXPRESSBUILDER" in the CD-ROM drive. A dialog box called "Master Control Menu" will appear. For this dialog, see "Master Control Menu" described later.
Page 162: Nec Expressbuilder Top Menu
5-4 Installing and Using Utilities NEC EXPRESSBUILDER Top Menu The NEC EXPRESSBUILDER top menu is used for the setup of hardware and the setup and installation of OS. Start Start the NEC EXPRESSBUILDER top menu following the procedure below: Turn on the powers of peripherals and the power of the server in this order.
Page 163 Installing and Using Utilities 5-5 Setup The setup program is exclusively used for your server to perform automatic setup operations within the range from the settings of internal parameters and states of hardware to the installation of Windows Server 2003, Enterprise Edition and several utilities. Use the setup program if hard disks are used with a partition different from that at purchase, or if OS is reinstalled.
Page 164 In the support disk creation procedure, the starting support disk for starting a utility within the NEC EXPRESSBUILDER from a floppy disk and the support disk required in the installation of the operating system can be created. If you write down the titles appearing on the screen on the floppy disk labels, they can be easily managed later.
Page 165: Master Control Menu
Some documents are written by the PDF format. Use the Adobe Acrobat Reader to read these documents. Put the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive. Master Control Menu automatically appears on the screen. If the Autorun feature is invalid in your system, run the \MC\1ST.EXE file in the CD-ROM directly.
Page 166: Nec Esmpro Agent And Manager
NEC Express5800/ft series system management applications "NEC ESMPRO Manager" and "NEC ESMPRO Agent" are bundled to accessory "NEC EXPRESSBUILDER CD-ROM." This manual describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations.
Page 167 Installing and Using Utilities 5-9 Effects of using NEC ESMPRO Manager and NEC ESMPRO Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. – Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems.
Page 168: Detection Of Server Fault
5-10 Installing and Using Utilities Detection of Server Fault NEC ESMPRO Manager and NEC ESMPRO Agent detect errors causing faults to occur at an early stage and notify Administrators of fault information real-time. Early detection of error If a fault occurs, NEC ESMPRO Agent detects the fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
Page 169 Management of Server Operation Status NEC ESMPRO Agent manages and monitors a variety of components installed in the server. You can view the information managed and monitored by NEC ESMPRO Agent on the data viewer of NEC ESMPRO Manager. NEC ESMPRO Agent also manages and monitors components and conditions required to keep the...
Page 170 5-12 Installing and Using Utilities Monitoring (Management) of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions.
Page 171 Installing and Using Utilities 5-13...
Page 172 5-14 Installing and Using Utilities Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
Page 173 Installing and Using Utilities 5-15 Data Viewer The data viewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. Alert Viewer The Alert Viewer manages fault reports sent from servers together.
Page 174: Nec Esmpro Agent
5-16 Installing and Using Utilities NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between NEC Express5800/ft series and NEC ESMPRO Manager (management PC). For details on the operating environment, the setting required before the setup, and the installation procedure, see the separate volume “User’s Guide (Setup)”.
Page 175: Installing And Using Utilities
11/40/120 Power supply unit on SCSI enclosure 2 11/40/100 The figure below shows the actual locations of the device names displayed on the NEC ESMPRO screen. PCI module 1 / SCSI enclosure 1 PCI module 2 / SCSI enclosure 2 (SCSI 1 –...
Page 176 – Event ID 2003 Warning Message Logged When Loading Performance Counters http://support.microsoft.com/default.aspx?scid=kb;en-us;267831 Visit the Microsoft Help and Support on regular basis where you can find other information than the above at http://support.microsoft.com/default.aspx?LN=en-us. Maintenance-related Functions When you want to use maintenance-related functions of the NEC Express5800/ft series, contact your maintenance personnel.
Page 177 Installing and Using Utilities 5-19 CPU Installation Location If you select [ESMPRO] – [Hardware] – [CPU] in standard configuration with two CPUs, the installation location of CPU is displayed incorrectly. Care must be taken when referring CPU information because it seems to be installed on CPU socket 0 and CPU socket 1 on the display though CPUs are actually installed on CPU socket 0 and CPU socket 3.
Page 178 RDR Utility for checking the state of mirrored hard disk drives created by the RDR function. Fault Time of SCSI Slots In the NEC Express5800/ft series with ft control software 3.0, “Time of last fault” in [Maintenance] under [SCSI slot] on a Data Viewer is not supported. Therefore the time will not be displayed correctly.
Page 179 Because the NEC Express5800/ft series detects hardware faults on the network in the driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for "Line fault occurrence rate" of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel is not used. Community Authority Depending on your OS type or its version, settings for community, SNMP service’s security...
Page 180 5-22 Installing and Using Utilities Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default "public" to a community name, change the community settings of the NEC ESMPRO Agent, too.
Page 181 If the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
Page 182 5-24 Installing and Using Utilities When [FTServer] Tree Appears on Date Viewer in an Incorrect Manner If you open a Data Viewer immediately after the system starts up, the tree or the state of a Data Viewer may not be displayed correctly due to high load of the system. In about 20 minutes after the system startup, when a pop-up message (below) which prompts you to reconstruct a Data Viewer appears, click [OK].
Page 183: Nec Esmpro Manager
To monitor the state of the NEC Express5800/ft series on a management computer with installation of NEC ESMPRO Manager, the data viewer is used. If you click each of the modules and items to be checked sequentially on the tree view in the Windows Explorer format, the data viewer indicates their states on the right side of the screen.
Page 184 Allows the configuration and other information on the CPU modules to be viewed. Maintenance Allows the start/stop, MTBF information clear, dump acquisition, and diagnosis of the CPU modules to be provided. See "Maintenance of NEC Express5800/ft series" described later for the start/stop and MTBF information clear of the CPU modules.
Page 185 Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See "Maintenance of NEC Express5800/ft series" described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree→[Hardware]...
Page 186 5-28 Installing and Using Utilities DIMM Allows the information of DIMM on the CPU modules to be viewed.
Page 187 Installing and Using Utilities 5-29 Monitoring PCI Module To monitor the PCI modules (including expansion PCI modules) and the components on the PCI modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target PCI module from [PCI Module] in the [FTServer] tree.
Page 188 5-30 Installing and Using Utilities Maintenance Allows the start/stop, MTBF information clear, and diagnosis of the PCI modules to be provided. See "Maintenance of NEC Express5800/ft series" described later for the start/stop and MTBF information clear of the CPU modules. Update Allows the device identification information of the PCI modules to be viewed.
Page 189 Installing and Using Utilities 5-31 Monitoring PCI Slots and Devices on PCI Module To monitor the PCI slots and devices on the PCI modules (including expansion PCI modules), see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module]→[PCI module (containing PCI slot to be seen)]→[PCI slot] of the [FTServer] tree.
Page 190 5-32 Installing and Using Utilities PCI Device – General Allows the information of devices on the PCI slot to be viewed. PCI Device – Detail Allows the detailed information of a device on the PCI slot to be viewed.
Page 191 Installing and Using Utilities 5-33 PCI Bridge – General Allows the information of bridges on the PCI bus to be viewed PCI Bridge – Bus Allows the bus information of a bridge on the PCI bus to be viewed.
Page 192 5-34 Installing and Using Utilities PCI Bridge – Detail Allows the detailed information of a bridge on the PCI bus to be viewed.
Page 193 Installing and Using Utilities 5-35 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [FTServer] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General Allows the configuration and other information of the SCSI enclosure to be viewed.
Page 194 5-36 Installing and Using Utilities Maintenance Allows the MTBF information of the SCSI adapter to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI enclosure. Update Allows the firmware of the SCSI enclosure to be updated.
Page 195 Allows the configuration and other information of the SCSI enclosure electronics to be viewed. Electronics – Maintenance Allows the MTBF information of the SCSI enclosure electronics to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI electronics enclosure.
Page 196 For details, see "Status Color Changes after Hard Disk Drive is Mounted" described earlier in this chapter. SCSI Slot – Maintenance Allows the MTBF information of the SCSI slot to be viewed or cleared. See "Maintenance of NEC Express5800/ft series" described later for clearing the MTBF information on the SCSI slot.
Page 197 Installing and Using Utilities 5-39 Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror Disk] tree. To view information on [Mirror Disk] tree, select [Mirror Disk] under [FTServer] tree. You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected.
Page 198 5-40 Installing and Using Utilities Monitoring Hard Disk To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Manager and Agent. You can see configurations and information of hard disk in the Data Viewer.
Page 199 Installing and Using Utilities 5-41 Confirmation of mirror status To check the redundancy status of the failed mirror disk, open [Mirror Disk] screen under [FTServer]. On this screen, you can check the redundancy status of the mirror and the status of the mirrored hard disks. [Mirror Disk] IMPORTANT: The mirroring redundancy status will change depending on the...
Page 200 5-42 Installing and Using Utilities IMPORTANT: The Mirror Disk screen shows a pair of hard disks constructing mirroring as a mirror. Note that when multiple volumes are created in these hard disks, the information on the volumes will not be displayed. Ex.
Page 201 See [1. Confirm of hard disk failure] above. (2) Removing the hard disk Disconnect the hard disk with the problem. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk with problem change the state of warning in the data viewer.
Page 202 [Mirror Disk] (3) Connect a new hard disk Next, connect a new hard disk to the same SCSI Slot. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk are changed to the state of normal in the data viewer.
Page 203 Installing and Using Utilities 5-45 When the hard disk is connected, SCSI Slot changes the status to "Normal". → [SCSI Slot] [General] Also, at this time, the state of the mirrored disks changes to "Normal". [Mirror Disk]...
Page 204: Maintenance Of Nec Express5800/Ft Series
NEC Express5800/ft series maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent ft server utility on the NEC Express5800/ft series for local maintenance.
Page 205 √ √ √ CPU module – R: Remote. Executable from remote management PC by using NEC ESMPRO Manager L: Local. Executable on local server by using ft server utility √: Support –: Not support Bus reset Change of primary SCSI bus Component √...
Page 206: Start And Stop Of Components
Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [FTServer] tree of the data viewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree.
Page 207 A certain time is required for the start. The start result can be confirmed by "State" on the target component screen. The result of the start operation is reported by the NEC Express5800/ft series as an alert. Stop Perform the procedure below before replacing a component.
Page 208 5-50 Installing and Using Utilities Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of CPU module [CPU Module] – [CPU Module] - [Maintenance]...
Page 209 Installing and Using Utilities 5-51 Procedure in the ft server utility Start Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. Click the [Up] button of the target component. A certain time is required for the start.
Page 210: Check And Clear Of Mtbf Information
NEC Express5800/ft series manages the MTBF (mean time between failure) of each component. If a fault occurs in a component, the NEC Express5800/ft series calculates the MTBF of the component again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the component to be used.
Page 211 Click the [MTBF Clear] button in the [Maintenance] screen for the target component. The MTBF clearing result can be confirmed by "State" on the target component screen. The result of the MTBF clearing operation is reported by the NEC Express5800/ft series as an alert.
Page 212 5-54 Installing and Using Utilities Procedure in the ft server utility Perform the procedure below before replacement of a component. Select the target component by using the ft server utility. Check the current state of the target component with the LEDs and event log. Click the [Clear] button in [MTBF Clear] of the target component.
Page 213 Diagnostics The NEC Express5800/ft series provides the self-check diagnosis function for some components. If a fault occurs in a component, the NEC Express5800/ft series can diagnose the component to detect the fault. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the data viewer.
Page 214 Click the [Diagnostics] button in the [Maintenance] screen for the target component. The diagnosis result can be confirmed by "Result" of the diagnosis on the target component screen. The result of the diagnosis is reported by the NEC Express5800/ft series as an alert.
Page 215 Installing and Using Utilities 5-57 Procedure in the ft server utility Select the target component by using the ft server utility. Check the current state of the target component with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnosis Information] on the target component.
Page 216: Firmware Update
(in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the data viewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
Page 217 Installing and Using Utilities 5-59 Procedure in NEC ESMPRO Manager Save the image data of the update firmware in an arbitrary directory of the NEC Express5800/ft series. Save the image data in any way. Write down the path to the directory in which the image data is saved.
Page 218 5-60 Installing and Using Utilities After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the active module is stopped. Start the other module stopped. Starting the module causes the firmware to be updated automatically. However, if the [Enable automatic firmware update] property is invalid, update the module in the procedure as follows: (1) Check the current state with the "State"...
Page 219 Installing and Using Utilities 5-61 Procedure in ft server utility Save the image data of the update firmware in a desired directory of the NEC Express5800/ft series. Save the image data in some manner. Write down the path to the directory in which the image data is saved.
Page 220 5-62 Installing and Using Utilities After the BIOS for a single CPU module is completed, click the [Jump Switch] button. The module completely updated is started and the module under operation is stopped. Start the other inactive module. Starting the module causes the firmware to be updated automatically. However, if the [Enable automatic firmware update] property is disabled, update the module in the procedure as follows: (1) Check the current state with the "State"...
Page 221: Dump Collection
Installing and Using Utilities 5-63 Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] →[Maintenance] tree in the data viewer. To collect the dump with the ft server utility, use the utility screen of the component.
Page 222 A certain time is required for the dump saving. The dump is stored as %SystemDrive%\NECDump\MEMORY.DMP on the managed server. The result of the dump saving is reported by the NEC Express5800/ft series as an alert. Sample screen of NEC ESMPRO Manager [Maintenance] screen of CPU module...
Page 223 Installing and Using Utilities 5-65 Procedure in ft server utility Select the target CPU module by using the ft server utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button.
Page 224 Executable on local server by using ft server utility –: Not support Reset the SCSI bus with the ft server utility in the following procedure. NEC ESMPRO Manager cannot reset the SCSI bus. However, because the ft server utility cannot check the setup of the SCSI bus, check the bus state with NEC ESMPRO Manager in advance.
Page 225 Installing and Using Utilities 5-67 Setup of Preventive Disk Maintenance In this section, the preventive disk maintenance (S.M.A.R.T.) is configured. If the preventive disk maintenance (S.M.A.R.T.) is enabled (by checking Enable on the setting screen), the disk fault monitoring function is enabled to detect possible disk faults. Disabling the preventive disk maintenance disables the disk fault monitoring function.
Page 226 The initial setup value is "Enable." IMPORTANT: In the NEC Express5800/ft series with ft control software over 3.0, it is always necessary to set “Enable.” Do not set “Disable.” The system operation can be set on [FTServer] tree→[General] screen of the ft server utility.
Page 227 Installing and Using Utilities 5-69 Configure the system settings using the ft server utility in the following procedure. The system cannot be configured using the NEC ESMPRO Manager. Select [General] in the [FTServer] tree. Check the property of carrying out the modification with [System Settings] (or cancel the check).
Page 228: Refresh Of View Based On State Change Alert Setting
Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON.
Page 229 Remote Local – When update to new firmware is required. Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility –: Not support Procedure of Update from ft server utility Update the firmware in the following procedure.
Page 230 5-72 Installing and Using Utilities Enter the location to store the new firmware, and click [Activate]. [Confirmation] dialog box appears. Click [OK]. Execute the firmware update.
Page 231 Contact your maintenance engineer for the update of the SMM firmware. SMM firmware update Component Remote Local – When update to new firmware is required. Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using ft server utility –: Not support...
Page 232 5-74 Installing and Using Utilities Procedure of Update from ft server utility Update the firmware in the following procedure. Click [Firmware] → [Firmware...]. [Firmware Update] dialog box appears. Enter the location to store the new firmware, and click [Activate]. [Confirmation] dialog box appears. Click [OK].
Page 233: Chapter 6 Maintenance
Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server.
Page 234: Daily Maintenance
6-2 Maintenance DAILY MAINTENANCE To use your NEC Express5800/ft series in best condition, check and maintain regularly as described below. If an error is found on your NEC Express5800/ft series, consult your sales agent. Checking Alert Monitor the failure occurrence by NEC ESMPRO during the system operation.
Page 235: Checking Status Leds
Maintenance 6-3 Checking STATUS LEDs Check the LED indication on the front of the NEC Express5800/ft series or on hard disks installed in 3.5-inch hard disk drive bay when the server is powered on or powered off by the shut down operation.
Page 236: Cleaning
Do not look into the CD-ROM drive. Disconnect the power plug before cleaning the server. Cleaning the NEC Express5800/ft series For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces:...
Page 237: Cleaning The Keyboard And Mouse
Maintenance 6-5 Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them. Disconnect the keyboard from the server while the devices in the system (the server and the peripheral devices) remain turned on.
Page 238 6-6 Maintenance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: Make sure that the server is powered. Press the Eject button on the front of the CD-ROM drive. The tray comes out.
Page 239: System Diagnostics (Consumer)
Maintenance 6-7 SYSTEM DIAGNOSTICS (CONSUMER) The System Diagnostics (Consumer) runs several tests on the server. Select [Tools] → [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the server. Test Items The following items are tested in system diagnostics (consumer). Memory...
Page 240 Press Q and select [Reboot] from the menu. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the CD-ROM drive. Power off the server and unplug the power cord from the receptacle.
Page 241: Off-Line Maintenance Utility
Maintenance 6-9 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is not included in your NEC EXPRESSBUILDER CD-ROM.
Page 242: Relocating/Storing The Nec Express5800/Ft Series
6-10 Maintenance RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. (Users should not attempt to remove the rack-mountable server from the rack assembly.) WARNING Do not attempt to remove the server. To avoid the risk of personal injury, users should not attempt to remove the server from the rack assembly.
Page 243 Maintenance 6-11 Protect the server with the shock-absorbing materials, and pack it securely. IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing it. If the server and built-in optional devices are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
Page 244 6-12 Maintenance (This page is intentionally left blank.)
Page 245: Chapter 7 Troubleshooting
Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.
Page 246: To Locate The Errors
Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Page 247: Error Messages
Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing.
Page 248: Windows Server 2003, Enterprise Edition Error Messages
7-4 Troubleshooting Windows Server 2003, Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Server 2003, Enterprise Edition starts, the screen of the display unit turns blue and displays detailed error messages. S TOP: C0 0 0 0 2 1 A (FATAL S YSTEM ERROR) Th e Win do ws lo go n pro c e s s ..
Page 249: Server Management Application Error Message
If the server management tool such as NEC ESMPRO Agent, NEC ESMPRO Manager, or GAMServer has been installed in the NEC Express5800/ft series or management PC, you can obtain the error information from the display unit of the server or management PC.
Page 250: Solving Problems
<Menu to check: [Advanced] → [AC-LINK] → [Power On]> Did you press the POWER switch? → Press the POWER switch on the front of the NEC Express5800/ft series to turn on the power (the POWER LED lights). Did you install the CPU/PCI module properly? →...
Page 251 Troubleshooting 7-7 "Display Settings" on the bottom-right of the window: → Select [Control Panel] – [Display] - [Settings] tab, and change the [Color quality] to "Medium (16 bit)" or higher. The screen turns blue during OS boot: → Wait for the period of time you set a BIOS [Boot Monitoring]; after the boot pair is automatically swapped, the server will be rebooted and the OS will start up.
Page 252 Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is that device compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
Page 253 → Make sure that the cable is connected to the correct connector on the rear of the server. Are the keyboard and mouse are compliant with NEC Express5800/ft series? → Operation of the server with unauthorized devices is not guaranteed.
Page 254 Fail to access the hard disk: Is the hard disk applicable to the server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 8).
Page 255 Troubleshooting 7-11 The system does not operate according to the configured settings of "Automatic Restart" at the occurrence of error. → The system may or may not restart automatically even if the "Automatic Restart" settings are made at occurrence of an error is set. If the system does not restart automatically, restart it in manual mode.
Page 256 7-12 Troubleshooting Perflib-related logs are recorded in the application event log when system starting: → When system is starting, Perflib log may be registered to the application log. The detailed information about an event log is described on Microsoft Product Support Services.
Page 257 Description: Cannot get system performance information now (YYYY Code=xxxx). If NEC ESMPRO Agent cannot get information, it will treat the load ratio as 0%. So, if NEC ESMPRO Agent cannot get information continuously, the CPU load ratio may appear lower than the actual value.
Page 258 7-14 Troubleshooting Failure in CPU module duplication and the following event is logged: → If the simultaneous replacement of the CPU and PCI modules causes the CPU and PCI modules to control duplication, the CPU module duplication may fail with the following message saved in the system event log.
Page 259 Is the hardware acceleration set to Full? → Set it to "None". Make sure to set the hardware acceleration to None in NEC Express5800/ft series (Default: None). (How to check and change the hardware acceleration setting) Select the [Start] - [Control Panel] - [Display] – [Settings] tab – [Advanced].
Page 260 7-16 Troubleshooting CPU load ratio of SNMP Service (snmp.exe) increases: → While monitoring the server from NEC ESMPRO Manager, the CPU load ratio of SNMP Service on the NEC ESMPRO Agent side may increase at every monitoring interval (default: 1 minute).
Page 261 PCI module is loaded. If you press the power button before starting the duplication process or during the process, the mirror of the disks may be broken. You should start NEC Express5800/ft series after BMC duplication process is completed.
Page 262 7-18 Troubleshooting Memory dump (debug information) cannot be collected at a failure occurrence: Is there enough space at memory dump (debug information) storage location? → For a memory dump (debug information) storage destination, specify a drive with available capacity equal to or greater than the memory size which 12MB is added to the one installed on this server (2048 + 12MB or greater for a memory size larger than 2GB).
Page 263: Problems With Nec Expressbuilder
Troubleshooting 7-19 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the OS will boot.
Page 264: Problems With Master Control Menu
A part of online documentation is supplied in PDF file format. Install the Adobe Acrobat Reader (Version 4.05 or later) in your operating system. You can also install the Adobe Acrobat Reader using the NEC EXPRESSBUILDER CD-ROM. Launch the Master Control Menu and select [Setup] → [Adobe Acrobat Reader].
Page 265: Problems With Nec Esmpro
NEC ESMPRO Manager report alert from NEC ESMPRO Agent doubly: → If the IP address (or host name) of the remote NEC ESMPRO Manager specified as the trap send destination in the setup of the manager report (TCP/IP), the message warning the duplication appears.
Page 266 To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC ESMPRO Manager, set the send community name in NEC ESMPRO Manager to be the same as that accepted by the SNMP Service in NEC ESMPRO Agent. NEC ESMPRO Agent cannot perform correctly: →...
Page 267 → Because the NEC Express5800/ft series detects hardware faults on the network in the driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for "Line fault occurrence rate" of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel is not used.
Page 268 Some items cannot be monitored with NEC ESMPRO Manager: → Some items cannot be monitored with NEC ESMPRO Manager of version 4.0 or earlier. NEC ESMPRO Manager Ver.4.1 is registered in NEC EXPRESSBUILDER CD-ROM.
Page 269 → From NEC ESMPRO Agent, the display / the change of the threshold of temperature, voltage, fan cannot be performed. However, there are some which can perform only the display of a threshold in the data viewer of NEC ESMPRO Manager depending on a model. NEC ESMPRO Agent is supervising by the optimal threshold set up from each model.
Page 270 LAN settings (AFT function), remove the dual LAN settings before disable it. NEC ESMPRO Agent cannot perform correctly by coexistence with the Oracle products: → The installation of the Oracle products may change Startup Type of SNMP Service into "Manual".
Page 271 Fault time of a SCSI slot is not displayed correctly: → In the NEC Express5800/ft series with ft control software 3.0, “Time of last fault” in [Maintenance] under [SCSI slot] on a Data Viewer is not supported. Therefore the time will not be displayed correctly.
Page 272 7-28 Troubleshooting The information on the hard disk drive in the Disk Expansion Unit is not displayed correctly. → When the Disk Expansion Unit is mounted, the information on the hard disk drive in the Disk Expansion Unit may not be displayed on the [SCSI Enclosure] – [SCSI Slot] information on a Data Viewer.
Page 273: Collection Of Trouble Logs
Troubleshooting 7-29 COLLECTION OF TROUBLE LOGS In the event of trouble, you can get information in the procedures described below: IMPORTANT: You can perform the procedures described below only when you are asked by your maintenance personnel to get trouble logs. When the system restarts after the trouble, it may show a message that there is a shortage of virtual memory.
Page 274: Collection Of Event Logs
7-30 Troubleshooting Collection of Event Logs Collect the logs of various events that have occurred in the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start collecting event logs.
Page 275: Collection Of Configuration Information
Troubleshooting 7-31 Collection of Configuration Information Collect information such as the hardware configuration and internal setting information of the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start the work.
Page 276: Collection Of The Memory Dump
7-32 Troubleshooting COLLECTION OF THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it.
Page 277: Saving Dump Files
Troubleshooting 7-33 Saving Dump Files Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. Pressing the DUMP switch saves the dump file in the specified directory.
Page 278 7-34 Troubleshooting (This page is intentionally left blank.)
Page 279: Chapter 8 Option
Be sure to use only optional devices and cables designated by NEC. Repair of the server due to malfunctions, failures, or damage resulted from installing such devices or cables will...
Page 280: Safety Precautions
8-2 Option SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY” in Chapter 1 for details.
Page 281: Anti-Static Measures
Option 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 282: Preparing Your System For Upgrade
To remove the CPU or PCI module during the continuous operation, disable the intended module (place the module off-line) by using the ft server utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network. After a new module is installed to the server, enable the module using the ft server utility or the NEC ESMPRO Manager.
Page 283: Options
Option 8-5 OPTIONS The following table lists options available for NEC Express5800/ft series. Any other options not described in this table are maintenance parts or the one supported by customer's request. Ask your service representative for details. There are two types of options. For CRU (Customer Replaceable Unit), the customer can work with it.
Page 284: 3.5-Inch Hard Disk Drive
Do not use any hard disk drives that are not authorized by NEC. Installing a third-party hard disk drive may cause a failure of the server as well as the hard disk drive. Purchase the hard disks of the same model in pair.
Page 285 Option 8-7 NOTES: POWER LED is on to indicate that it is the primary module. The module that you plug in first will be the primary module. You can install hard disks, each of which is about 25.4 mm (1 inch) in thickness, to the three slots of each PCI module.
Page 286: Installing 3.5-Inch Hard Disk Drive
8-8 Option Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade"...
Page 287 Option 8-9 Unlock the hard disk drive to be added. Firmly hold the handle of the hard disk to install and insert the hard disk into the slot. NOTES: Engage the upper and lower frames of the tray with the left and right grooves on the 3.5-inch hard disk drive bay and insert the hard disk.
Page 288 8-10 Option Slowly close the lever. When the lever is locked, you will hear a click sound. IMPORTANT: Be careful not to pinch your finger(s) between the lever and handle. NOTE: Check the hook of the lever is engaged with the frame. Attach the front bezel after installing all the hard disks.
Page 289: Removing 3.5-Inch Hard Disk Drive
Option 8-11 Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade" before starting installing or removing options. Never remove the hard disk drive while the hard disk drive LED blinks in green (the hard disk drive executes reading or writing).
Page 290: Replacing 3.5-Inch Hard Disk Drive
8-12 Option Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. IMPORTANT: Make sure to read "Anti-static Measures" and "Preparing Your System for Upgrade"...
Page 291: Processor
Option 8-13 PROCESSOR Install a CPU in a CPU socket on the CPU module that is to be installed in the NEC Express5800/ft series. The CPU module has four sockets for installing CPUs on it, and two CPUs are installed in standard configuration.
Page 292: Dimm
DIMM socket Bank 0. (The DIMMs installed as standard can be replaced.) IMPORTANT: Ask your sales agent who has technical knowledge to install/remove/replace DIMMs. NEC assumes no liability for damage to the server and components or adverse effect that arises from the installation/removal/replacement of a DIMM by the user alone. NOTE:...
Page 293: Pci Board
PCI module, expansion PCI module, and PCI board. NEC is not responsible for any server or component defects or bad influences resulting from the operation...
Page 294: Setup Of Optional Pci Board
SETUP OF OPTIONAL PCI BOARD IMPORTANT: NEC recommends that you request a maintenance engineer of your service representative having the expert knowledge on the server to setup an option PCI board. To enable the fault-tolerant feature of the optional device, the identical PCI boards must be installed to the same slots in groups 1 and 2, respectively.
Page 295: N8804-001P1 100Base-Tx Adapter Set
(N8804-001P1, N8104-84, or N8104-103) and internal LAN controller (100BASE-TX or 1000BASE-SX). Installation of driver The NEC Express5800/ft series duplicates one or two pairs of 100BASE-TX adapter sets (N8804-001P1) before using. After installing Operating System, install the drivers in the following procedure and make dual settings of the PCI board.
Page 296 8-18 Option Build a dual LAN configuration. (See "Set Dual LAN Configuration" in the separate volume of User’s Guide (Setup).) IMPORTANT: You can also select [Load Balancing] in step 3 in "Setting Dual LAN Configuration". In this case, [Team #1:Adaptive Load Balancing Mode] is added to Network Component Tree.
Page 297: N8803-031F Fibre Channel Controller
Option 8-19 N8803-031F Fibre Channel Controller Slots to install the board PCI slot for PCI slot for expansion PCI PCI module module N code Name Remarks Group 1 Group 2 Group 1 Group 2 #1 #2 #3 #1 #2 #3 #1 #2 #3 #1 #2 #3 –...
Page 298 Select [SCSI and RAID controllers], and then click [Next]. Do not select a driver listed on the model list. Click [Have Disk…]. Insert NEC EXPRESSBUILDER into the CD-ROM drive, and click [Browse], specify the "CD-ROM drive:\WINNT\DRIVERS\QL2300" folder in the "Copy manufacture’s files from:"...
Page 299 Option 8-21 A warning message tells that you are about to update a driver. Click [Yes] to continue. The driver will be installed. * During the processing, the mouse cursor may not be moved for 10 to 20 seconds. Please wait.
Page 300 8-22 Option Select [Control Panel] – [Administrative Tools]- [Computer Management] – [Device Manager], and confirm that there are as many [Qlogic QLA23xx PCI Fibre Channel Adapter]s as the installed Fibre Channel Controllers under [SCSI and RAID controllers]. IMPORTANT: StoragePathSavior is required to use N8803-031F. Insert Fibre Channel Controllers after the installation of OS is completed.
Page 301: N8104-84 1000Base-Sx Adapter
(N8804-001P1, N8104-84, or N8104-103) and internal LAN controller (100BASE-TX or 1000BASE-SX). Installation of driver The NEC Express5800/ft series uses a pair of N8104-84 boards in duplex mode. After installing the OS, follow the steps below to install a driver before setting a dual configuration:...
Page 302 8-24 Option Mount the N8104-84 adapter to the slot with the same number in PCI module or expansion PCI module, and then start the Windows Server 2003, Enterprise Edition. After starting Windows Server 2003, Enterprise Edition, the drivers are installed automatically.
Page 303: N8104-103 1000Base-T Adapter
(N8804-001P1, N8104-84, or N8104-103) and internal LAN controller (100BASE-TX or 1000BASE-SX). Installation of driver The NEC Express5800/ft series uses a pair of N8104-103 boards in duplex mode. After installing the OS, follow the steps below to install a driver before setting a dual configuration: IMPORTANT: Please use the CD-ROM for NEC Express5800/ft series for installation.
Page 304 You can also select [Load Balancing] in step 3 in "Set Dual LAN Configuration". In this case, [Team #1:Adaptive Load Balancing Mode] is added to Network Component Tree. Moreover, select [NEC 8490XT Copper Gigabit Adapter] instead of [Stratus emb-82559 10/100 Enet Adapter] in Steps 4 and 5.
Page 305: Supplement
Option 8-27 Supplement Before using backup devices: If any of following backup devices is used for internal SCSI connector of NEC Express5800/ft series, you may need to update your firmware for backup devices. List of backup devices and firmware Model #...
Page 306 8-28 Option (This page is intentionally left blank.)
Page 307: Appendix A Specifications
Appendix A Specifications NEC Express5800/340Hb-R Item N8800-047F N8800-073F Processor Type Intel® Xeon™ Processor MP Clock/L3 cache 2.80GHz/2MB 3.00GHz/4MB Number of processors 2 (Each module has two processors in standard configuration.) 4 (Each module has four processors in maximum configuration.) Chipset Server Set III GC-HE (400MHz) 2GB (512MB ×...
Page 308 A-2 Specifications A factory-installed 18.1GB hard disk drive in slot #1 cannot be replaced. Use the factory-set configuration. Modifications to the hard disk drive configuration may cause trouble. A space of 2U is required below the server when installing the server in the rack.
Page 309: Appendix B Irq And I/O Port Address
Appendix B IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Interrupt Request The factory-set IRQs are assigned as follows: Device IRQ2 System timer IRQ3 Communication port (COM2) IRQ4 Communication port (COM1) IRQ11 Stratus Fault Tolerant Virtual 69000 Video IRQ13 Numeric data processor...
Page 310: I/O Port Address
B-2 IRQ and I/O Port Address I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address Device 0x00000000 – 0x00000CF7 PCI bus 0x00000000 – 0x00000CF7 DMA controller 0x00000000 – 0x00000CF7 System CMOS / Real-time clock 0x00000010 –...
Page 311 IRQ and I/O Port Address B-3 Address Device 0x000003C0 – 0x000003DF Stratus Fault Tolerant PCI to PCI bridge 0x000003C0 – 0x000003DF VGA Display Controller. 0x000003F6 – 0x000003F6 Primary IDE channel 0x000003F8 – 0x000003FF Communication port (COM1) 0x0000040B – 0x0000040B DMA controller 0x000004D0 –...
Page 312 B-4 IRQ and I/O Port Address (This page is intentionally left blank.)

This manual is also suitable for:

Express5800/340hb-r n8800-073f

NEC Express5800/340Hb-R N8800-047F User Manual

Chapter 1 Precautions for Use

Chapter 2 General Description

Chapter 3 Windows Setup and Operation

Chapter 4 System Configuration

Chapter 5 Installing and Using Utilities

Chapter 6 Maintenance

Chapter 7 Troubleshooting

Chapter 8 Option

Appendix A Specifications

Appendix B IRQ and I/O Port Address

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